Social work service manager jobs in SurbitonCreate job alerts

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, promoting health and wellbeing and supporting them to realise their hopes, dreams and aspirations? Creative Support is a not-for-profit organisation which provides high-quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual, and promotes their independence and community engagement. We are seeking a warm, compassionate and proactive Extra Care Registered Manager to provide person-centered care and support to our services users. The service based in vibrant, multi-generational Cecil Gardens which supports service users to be independent and foster connections with the community. Being the CQC Registered Manager, you will be responsible for the operational management of Cecil Gardens along with a wider senior team. Cecil Gardens rated Good in ALL domains in 2026. We are on the journey to being an outstanding extra care service, and are looking for an ambitious, committed registered manager who is ready to help us and those we support reach our goals. Working in collaboration with the landlord, stakeholders and local health and social care services, you will ensure that the highest standards of care and support are provided. You will ensure that the service empowers clients and meets their needs and preferences. You will work in conjunction with service users’ families and friends to promote a positive atmosphere within the service. The ability to work in an empathetic and holistic way in order to maintain orientation and independence is essential. You must be flexible, energetic and reliable. You will be responsible for managing a team of care staff at Cecil Gardens. You must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks, and supporting individuals to access employment, education, and social opportunities. We value the personal skills and interests you will bring to both the role and to the lives of the people we support. You must be willing to work occasional shifts including mornings, evenings and weekends. Previous experience in services for people with a range of support needs is essential. Your approach will be warm, person centered and respectful. Creative Support is committed to your continuous professional development and you will have the opportunity to explore your training and development needs. Vacancy Reference Number:88308 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK

We are recruiting for an experienced Senior Social Worker to join the Richmond Mental Health Social Care Team, delivering high-quality, person-centred social care services to adults with enduring mental health needs. About the Role This is a social care-focused position, with work centred exclusively on statutory responsibilities under the Care Act 2014. As a Senior Social Worker, you will play a key leadership role within the team, supporting the Assistant Team Manager and Team Manager while ensuring the delivery of safe, effective, and strengths-based practice. Key Responsibilities Manage a caseload of approximately 15 complex cases Undertake Care Act assessments, reviews, and support planning Provide supervision and support to Social Workers and Social Care Assessors Act as a Safeguarding Adults Manager (SAM), leading Section 42 safeguarding enquiries Promote and maintain high standards of front-line practice Participate in and help oversee the duty rota Work collaboratively with partner agencies and stakeholders Working Arrangements Hybrid working with 40% office-based requirement Mandatory team office days fortnightly on Tuesdays Office presence required when on Duty, in line with the rota Requirements Qualified Social Worker with current registration (e.g. Social Work England) Significant experience in adult mental health social care Strong working knowledge of the Care Act 2014 and safeguarding legislation Experience in supervision, mentoring, or senior-level responsibilities Ability to manage complex cases and support team development Excellent leadership, communication, and organisational skills What They Offer Competitive rate of £36 per hour Supportive and experienced management team Opportunity to take on a leadership role within a specialist mental health service Flexible hybrid working arrangements A focus on pure statutory social work practice Don't forget...Eden Brown Synergy offers a £250 referral bonus for Social Workers. If this role isn't for you but you know someone suitable, ask them to get in touch. £250 could be on it's way to you! Your expert recruitment consultant is Becky Dewis, call today on or email Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy. Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Adult Social Worker, Preparing for Adulthood / Transitions Team, West London Pay rate £32 per hour Contract role, Learning Disability Transitions Team Pertemps are recruiting for an Adult Social Worker in the Wandsworth / Richmond area. This is to work in a Preparing for Adulthood / Transitions Team • To provide advice and information to residents and carers ensuring that that assessments, care and support plans, information about charging and other information regarding service provision is communicated in a timely way., • To work directly in partnership with residents, their families and carers to enable them to maintain their independence and well-being, cope with change, attain outcomes they want and need, understand and manage risk, and participate in the life of their communities. There is plenty of hybrid working available. Please get in touch for more information. This is an agency post and Pertemps can offer you:-, • A Dedicated consultant who has access to all roles across the UK and is available for you to speak to, • An easy registration process (all done online), • Referral schemes and incentives, • Ongoing compliance managed for you, • Prompt and reliable payroll and lots more. Please contact Graham Leatham on or email for more information. We recruit across all areas of Qualified Social Work. If you are a Social Worker and this isn’t the role for you, contact us about other roles including IRO, BIA, MASH, LAC, Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager

The German School London has an unique opportunity for an experienced Nursery Manager/ Head of Early Years Education to join our international Kinderhaus. About the DSL The DSL is part of the network of German Schools Abroad and has over 880 children and young people from over 30 nations. We are an international, cosmopolitan community that embraces diversity and we strive to prepare our pupils for their lives in a global contexts and local responsibility, while promoting their independence. Children from 1 – 6 come togetherand grow together in the Kinderhaus. In two separate settings with bright buildings, everything is tailored to the needs of our youngest children. The provisions consist of Sudbrook Kinderhaus and DSL Kinderhaus. The Role The Head of Kinderhaus provides strategic and operational leadership for the Early Years provision (ages 1–6) across two sites: Deutsche Schule London and Sudbrook School. The role is responsible for the effective delivery, development and management of a high-quality bi-lingual Early Years programme. The position ensures consistent educational standards in line with regulatory frameworks, including German school guidelines and the UK Early Years Foundation Stage (EYFS). Reporting to the Headteacher and working closely with the Director of Sudbrook School, the role contributes to the overall strategic direction of the organisation. Key Responsibilities • Lead the day-to-day operations of the Kinderhaus, including staffing, scheduling and budget management, • Ensure compliance with all relevant regulations (EYFS, safeguarding, health & safety, German school standards), • Maintain a high-quality, inspiring and nurturing learning environment, • Oversee curriculum development and support effective teaching and learning, • Monitor children’s progress and ensure appropriate support for individual needs, • Work closely with SENCo and specialists to support children with additional needs, • Build strong relationships with parents through regular communication and meetings, • Recruit, develop and manage staff, including training and performance reviews, • Foster a collaborative team culture and ensure smooth operations across both sites, • Represent the school to prospective families, including tours and admissions processes, • Lead and support events (e.g. open days, school events), • Contribute to the senior leadership team and strategic planning, • Balance educational excellence with commercial awareness to support sustainable operations Requirements • Degree or equivalent in Early Childhood Education, Social Sciences or related field (Level 4/5, EYTS or QTS preferred), • Fluent in German and English (written and spoken), • 5–10 years experience in early years education, • Excellent organisational, communication and leadership skills, • Ability to motivate teams and work effectively under pressure, • Safeguarding training (Level 3), • At least 2 years leadership experience (team management, planning, budgeting), • Strong knowledge of child development, EYFS and German early years standards What’s on offer • Competitive salary, • Paid holiday (exceptions apply on certain days), • Enhanced sick pay, • Autonomous working and being part of the Senior Leadership Team, • Career development opportunities, • Employee discount schemes, • Employee Assistance Programme (EAP), • High-quality canteen with very reasonable prices, • Free parking, • Excellent pension scheme, • Awards for long service / gifts to mark career milestones Recruitment Process Applications must include a Covering Letter and CV, stating how the applicant meets the requirements of the job. The School has a continuous, three stage interview process, and reserves the right to close the recruitment process early. Application deadline: 28 April 2026.

Repairs Manager - Social Housing - Repairs and Maintenance Up to 50k plus package - Permanent Based in Kingston Upon Thames Our client is an innovative and award-winning Social Housing Repairs & Maintenance Contractor who are looking for a Repairs Manager to join their team based in Kingston Upon Thames. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day-to-day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on .

DEPARTMENT MANAGER (Department Leadership — Massimo Dutti UK) Who we are Massimo Dutti is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Massimo Dutti blends timeless style with a modern edge — defined by quality, considered design, tailoring and elevated everyday essentials. Our stores deliver a premium experience where detail matters: product knowledge, presentation and thoughtful service. At Inditex, how we work sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. The role As a Department Manager, you own the performance and daily leadership of your department. You drive sales through product, standards and service — while developing a confident team that can deliver consistently in a premium environment. You’ll be hands-on on the shopfloor, using KPIs and product insight to set priorities, coach performance and keep the department looking and feeling exceptional. This role is for you if you… • Lead with emotional intelligence, integrity and high standards, • Are commercially strong and confident with KPIs and daily trade, • Care about detail: service, product knowledge and presentation, • Are organised, calm under pressure and strong at prioritising, • Enjoy developing people and creating a positive, accountable team culture What you’ll do • Own department results: sales, productivity and key KPIs, • Analyse performance and product to set clear daily actions for the team, • Deliver a premium customer experience through strong service and product knowledge, • Maintain excellent presentation, availability and department routines, • Coach, develop and support your team through clear feedback and training, • Partner with VM/Operations to ensure flow, replenishment and standards are consistent, • Support compliance with Health & Safety, security and store procedures, • Champion Inditex sustainability initiatives through daily ways of working What we offer Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference. Inclusion & accessibility We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

Work Patterns & Salary This is a single opportunity with two available work patterns — please select the one that suits your lifestyle: Option A — Monday to Friday • Salary: £29,000 – £35,000 depending on experience, • Location: Hounslow (West London), • Hours: Full time, permanent, • 20 days holiday pro rata + Bank Holidays | Workplace Pension Option B — Tuesday to Saturday (enhanced salary) • Salary: £29,000 – £38,000 depending on experience, • Location: Hounslow (Tuesday–Friday) | NW10 every Saturday, • Hours: Full time, permanent, • 20 days holiday pro rata + Bank Holidays | Workplace Pension The Company Our client is a multi-award-winning removals, relocation and storage company based in West London — and an award holder for Domestic Mover of the Year from the British Association of Removers. Completing over 1,000 domestic and commercial moves each year, they service everything from single-bedroom apartments to large estates and business relocations, with a strong reputation built on exceptional client care, operational excellence, and specialist logistics expertise. The Role As Move Manager, you will be the face of the business — the primary contact guiding clients from initial enquiry right through to completion. This is a varied and rewarding position that blends sales coordination, operational planning, and relationship management. You will work closely with the internal operations team, surveyors, and third-party suppliers to ensure every move is delivered seamlessly and to the highest standard. International moving experience would be a bonus, though not essential. Key Responsibilities • Handle incoming calls, emails and social media enquiries, identifying client needs and recommending appropriate services, • Convert enquiries into survey appointments (video, site or self-survey), optimising surveyor schedules, • Prepare and issue accurate quotations, including third-party rates, ensuring services are costed in line with profitability targets, • Follow up on quotations, address client queries, secure bookings and maintain the company database, • Act as the primary client liaison — coordinating between clients, operations, suppliers and internal departments, • Plan and coordinate all logistical requirements for moves, including third-party bookings such as contractors and parking, • Manage specialist requirements including delicate item handling, storage arrangements and complex logistics, • Proactively resolve issues and maintain clear, timely communication throughout the move lifecycle, • Maintain accurate records using the company database (Moveware), • Handle invoicing, monitor payments and gather post-move client feedback and reviews, • Manage ongoing client relationships including repeat business, storage queries and general enquiries, • Oversee storage operations — maintaining records, managing movements and producing final statements of account, • Support the sales team with appointment-making and quotation follow-ups as required, • Manage customer complaints professionally and efficiently About You You are a highly organised individual who thrives in a fast-paced, client-facing environment. You have strong attention to detail, excellent communication skills and the confidence to proactively upsell and promote a full range of services. We are looking for: • Previous Move Manager experience (Highly desirable but not essential), • International moving knowledge (advantageous), • Strong IT skills — experience with Moveware, a plus, • A proactive, solutions-focused attitude, • Excellent communication skills — written and verbal, • The ability to work independently and manage competing priorities, • Bright, motivated candidates willing to learn and develop — applications welcome even without direct experience

Please note this is a 12 months FTC **\n\nAbout Lampton Group\n\nEstablished for over a decade, Lampton Group is wholly owned by the London Borough of Hounslow. This means we operate a commercially minded business, with a public service ethos. We work in close partnership with the Borough to provide commercial, strategic and social value to the community; any profits we make are invested back into essential services and community projects. We have three operating arms - Lampton Homes, Lampton Leisure and Lampton Services – each exists to enhance the lives of residents and support the council in supplying essential services.\n\nWhy Join Lampton Group?\n\nAnnual pay and contract reviews\nHybrid working\n24 days holiday allowance plus bank holidays\nFree gym membership \nEnhanced Maternity and Paternity leave and Pension Scheme \nExclusive Discounts - save with Lampton Rewards and EE mobile offers\nStaff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers\nSustainability Perks - cycle to work and electric car salary sacrifice scheme\nCareer Growth – CPD training, structured development, and leadership opportunities\n\nAbout the Job\n\nWe are looking for a Studio Manager to lead our small but ambitious creative studio, delivering high-quality design work that enhances the visibility, consistency, and impact of Lampton’s multi-brand communications. You will be responsible for managing all creative output, from concept through to production, across digital and print channels. As brand guardian, you’ll ensure all communications reflect our visual identity and house style, helping bring clarity and confidence to our audiences.\n\nThis role includes line management of junior creatives and oversight of design work commissioned by internal teams and external partners. You’ll be hands-on in delivery and expected to balance day-to-day creative tasks with forward planning, studio operations, and stakeholder engagement.\n\nKey Responsibilities\n\nManage the day-to-day running of Lampton’s in-house design studio, overseeing workflow, deadlines and quality control.\nProvide line management to junior creatives, supporting development, quality and efficiency.\nLead the design and delivery of all creative output across the Lampton Group, including Lampton Leisure, Lampton Homes, and Lampton Services.\nAct as brand guardian, maintaining and evolving brand identity systems and house styles for each Lampton division.\nManage paid design commissions from external clients, ensuring high-quality output and timely delivery.\nTranslate briefs from colleagues into creative solutions that are clear, impactful, and on-brand.\nOwn the production schedule and manage competing priorities across teams and channels.\nSupport the head of marketing and communications with creative development of campaigns and content.\nEnsure all artwork is optimised for both digital and print use, and is accessible, inclusive, and professional.\nMaintain the central design asset library, templates and brand guidelines.\nBring innovation to the studio by staying up to date with design trends, tools and technologies.\n\nExperience and Qualifications\n\nAt least 2 years’ experience in a Graphic Designer or Lead Designer role.\nDemonstrable ability to produce high-quality creative work across print and digital.\nConfident using Adobe Creative Suite (InDesign, Illustrator, Photoshop) and Canva.\nExperience maintaining or evolving brand identity systems across multiple formats.\nAbility to mentor and support junior colleagues or designers.\nStrong organisational skills and the ability to manage multiple design projects at once.\nExcellent attention to detail and visual communication skills.\nA collaborative approach with the confidence to present and explain creative ideas.\n\nDiversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Job Purpose RICS Registered Valuer with a minimum of 3 years experience at Associate level to undertake Red Book valuations for various purposes including secured lending. To undertake rent reviews and lease renewals on commercial properties including offices, industrial and retail. The employee will be an important part of the Professional Team which comprises other Chartered Surveyors and Graduates with specialist knowledge in the following disciplines: Valuation, Lease Advisory, Rating and Leasehold Enfranchisement. Role Dimensions Financial data (budgets etc) Each fee earning member of staff has an annual financial target which would be set based on the employee’s experience and ability. Total number of employees for whom you have line responsibility None initially, however there are junior members of the team who learn by way of shadowing senior members. As part of the Professional team, you will play your part in mentoring the junior members of staff, helping with their preparation for the APC and assisting them as they develop into Chartered Surveyors. Other data Working as part of the Professional team and supported by the Division as a whole, the role is to undertake existing instructions, maintain existing Client relationships by keeping them informed of the progress of their reports and develop new business. The majority of work will involve property situated in South-West London. In some cases, it is necessary to travel outside this geographical area, for example as part of a portfolio valuation. Business generation and client facing business activity is a requirement and necessary for promotion opportunities. Cross-selling will also be rewarded. Opportunities arise from time to time to take on extra responsibility in certain areas ancillary to our core business e.g. APC / Graduate Counsellor, Sustainability Team, Complaints Handling, Anti Money Laundering, IT Committee etc. Key responsibilities Client Management is a key component of this role. It is imperative that both existing clients and potential clients are provided with a prompt and professional service which promotes the Department, Division and ultimately the Firm. Keeping clients abreast of inspection dates and progress of their reports are core components of this position. Responsible for Fee and Cost Management quoting for work and ensuring that all fees and other costs are monitored and processed in a timely way so that income and profit targets are met. As a fee earner, to prepare invoices and liaise with Clients and Accounts to ensure bad debts are kept to a minimum. Business Generation for the Department and firm as a whole which involves social interaction with potential clients, Bank managers, solicitors, accountants etc. The firm also holds numerous social events during the year where you are asked to invite some of you own Clients and host them on the day. Professional and Personal Development to identify and address the relevant development requirements for the job; and ensuring that the appropriate skills and technical knowledge are evident. Compliance and administration to maintain all the relevant professional and in-house procedures and standards, so ensuring good practice and consistency for the department and Company is achieved. Knowledge of changes and developments in professional and ancillary areas and to take steps to expand knowledge of the same. Communications & working relationships Internal • Line manager – for support and to monitor progress, • Departmental colleagues – to support each other and to ensure efficient service, • Other department representatives – to develop cross-servicing opportunities External • Clients – to keep advised of progress, to advise and to take instructions, • Professional bodies – to maintain and develop knowledge, • Other agents/professionals – comparables, market knowledge and negotiation Key performance indicators Financial – e.g. income, profit margins, debtor days, billing times • Service standards – e.g. up to date knowledge of client needs, • Departmental targeted income Compliance and Administration Evidence of following the administrative procedures that may include: • Debtor days/billing times, • 100% reports in standard format, • 100% compliance of QA & Company standards, • Accounts submission on timely basis (timescale – to be agreed) Personal Development Development plan in place • Evidence of behaviours as described in Section 7, • Attendance at courses relevant for RICS CPD, • Any additional training deemed necessary, • Assist in the training of OTA / junior staff members as required Person specification Knowledge, skills and experience required: Qualifications MRICS, RICS Registered Valuer with minimum 3 years PQE experience is essential Knowledge • Chartered Surveyor with relevant experience of Valuation is essential., • Able to demonstrate an up to date knowledge of professional matters such as the Red Book is essential, • Previous experience of independently undertaking rent reviews and lease renewals is essential., • Able to demonstrate knowledge of potential new markets appropriate to their region / town (desirable), • Able to demonstrate knowledge of current legislation that affects the building, development, marketing and letting of commercial space(desirable), • IT literate, with an ability to use IT as tool to support work, through effective use of databases, websites, in-house templates is essential. Experience • Able to demonstrate ability to develop the skills necessary to generate new clients and jobs (desirable), • Experience of the relevant commercial markets (desirable) Skills • Ability to solve problems effectively and creatively., • Time management able to organise and manage time effectively., • Report / letter writing to produce readable grammatically correct written reports and letters which are clear, logical and persuasive. Behaviours • Influencing clients and applicants to achieve positive outcomes in relation to proposals and working relationships., • Persuasiveness to understand the needs of the client / audience and respond accordingly by modifying or changing the communication style accordingly (written or verbal), • Initiate action to recognises, creates and seizes opportunities to implement plans and ideas to achieve business objectives., • Tenacity to demonstrates perseverance over a period of time to achieve objectives, irrespective of obstacles., • Attention to detail and accuracy ensures that activities and task are handled correctly and completed on time., • Adapting to change ability to respond constructively, enthusiastically and flexibly to changes in team, market and work., • When undertaking site visits these might not be accessible via public transport and therefore access to transport will be required. SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment. By submitting your application, you acknowledge that your personal data may be shared with other SHW Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy, which can be found here: Privacy | SHW

Competitive Salary Plus Bonus + Car Allowance or Company Car Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support the 47 care homes across the South West Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels. with regular travel across South West / London. Required experience/qualifications: A background in sales, marketing, and/or communications Previous experience managing a high-performing sales team Confident in using various reporting processes Experience analysing market and financial data, and presenting conclusions Full UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectives Line manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service Advisors Strategic input into enquiry generation across the division Work with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areas Recruitment, induction, training, and retention of Customer Relationship Managers and Home Services Advisors Oversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homes Maintain a good awareness of the market opportunities across the division Travel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challenges Deliver occupancy support sessions on a monthly basis across all regions to develop clear action plans Work closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethos Support Barchester's ambitious new build programme to ensure occupancy growth in newly opened homes Oversee social media activity for 47 care homes Demonstrate a clear focus on quality and customer experience Rewards and Benefits: Generous salary Competitive car allowance Access to a range of retail and leisure vouchers Free learning and development opportunities As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. \n \n At Places Leisure (part of Places for People), we believe in creating active, healthy communities through inclusive, high-quality experiences. \n \n More about Albany Outdoors \n Albany Outdoors is a unique, community-embedded outdoor water sports centre, and we are looking for an experienced Level 3 Watersports Instructor / Coach to play a key leadership role in delivering safe, inspiring, and accessible activity on the water. \n \n Working closely with the General Manager, you will lead the delivery of paddle sport, sailing and Dragon Boat sessions in a dynamic river environment, ensuring the highest standards of safety, care, and professionalism in line with AALA and National Governing Body requirements. You will support and develop instructors and volunteers, model positive leadership, and help create welcoming, inclusive experiences for schools, community groups, and corporate teams. \n \n This is a role for someone who shares our commitment to People, Place and Purpose — where your expertise is valued, your judgement is trusted, and your work helps people of all ages build confidence, skills, and a lifelong connection with activity and the outdoors. \n \n More about your role \n In this role, you lead the daily operations of the water sports centre, acting as senior on site when needed and supervising instructors to ensure high‑quality delivery. You teach and facilitate outdoor learning in line with NGB standards, oversee safe daily activity delivery, and act as Fire Marshal, Health & Safety representative and first aider. You support training and development for staff and volunteers, prioritise safeguarding at all times, and use resources efficiently to maximise impact. You also handle administrative tasks such as bookings and staff scheduling, prepare staffing plans aligned to programme needs, and embed a culture of self‑evaluation to drive continuous improvement. \n \n Desired Qualifications (or working towards): \n\n • Paddle UK Coach or Leader (Level 2 or Level 3) \n, • BDRA Level 1 Coach \n, • RYA Dinghy Instructor or Senior Dinghy Instructor \n, • RYA Powerboat Level 2 \n, • Archery GB qualification \n, • ASI Level 1 Instructor Award \n, • Relevant First Aid qualification (outdoor / remote preferred) \n\n \n More about you \n You hold a recognised Level 3 Youth Work or Children & Young People qualification and at least one nationally recognised outdoor activity qualification. You have experience engaging and building strong relationships with young people, supporting their personal and social development, and you're confident leading teams in outdoor education to deliver high‑quality sessions. You're well‑organised, an effective communicator, and comfortable using digital tools. Ideally, you also bring experience embedding equality and diversity in practice and working with corporate clients to deliver excellent customer experiences. \n \n Benefits \n We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. \n \n We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: \n \n\n • We align with the Real Living Wage foundation\n, • A bonus scheme for all colleagues at 2%\n, • Full Health & Fitness membership for you, a nominated adult and up to 4 juniors\n, • Flexible working (including part time working, shift work and more)\n, • An opportunity to purchase additional annual leave\n, • Lots of opportunity to access ongoing personal learning and development\n, • Access to our Company Pension scheme\n, • Cashback plan for healthcare costs – up to £500 saving per year\n, • Discounts of up to 50% on activities, centre shop and cafes\n \n If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding \n At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. \n We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. \n By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities \n \n

Work Patterns & Salary This is a single opportunity with two available work patterns — please select the one that suits your lifestyle: Option A — Monday to Friday • Salary: £29,000 – £35,000 depending on experience, • Location: Hounslow (West London), • Hours: Full time, permanent, • 20 days holiday pro rata + Bank Holidays | Workplace Pension Option B — Tuesday to Saturday (enhanced salary) • Salary: £29,000 – £38,000 depending on experience, • Location: Hounslow (Tuesday–Friday) | NW10 every Saturday, • Hours: Full time, permanent, • 20 days holiday pro rata + Bank Holidays | Workplace Pension The Company Our client is a multi-award-winning removals, relocation and storage company based in West London — and an award holder for Domestic Mover of the Year from the British Association of Removers. Completing over 1,000 domestic and commercial moves each year, they service everything from single-bedroom apartments to large estates and business relocations, with a strong reputation built on exceptional client care, operational excellence, and specialist logistics expertise. The Role As Move Manager, you will be the face of the business — the primary contact guiding clients from initial enquiry right through to completion. This is a varied and rewarding position that blends sales coordination, operational planning, and relationship management. You will work closely with the internal operations team, surveyors, and third-party suppliers to ensure every move is delivered seamlessly and to the highest standard. International moving experience would be a bonus, though not essential. Key Responsibilities • Handle incoming calls, emails and social media enquiries, identifying client needs and recommending appropriate services, • Convert enquiries into survey appointments (video, site or self-survey), optimising surveyor schedules, • Prepare and issue accurate quotations, including third-party rates, ensuring services are costed in line with profitability targets, • Follow up on quotations, address client queries, secure bookings and maintain the company database, • Act as the primary client liaison — coordinating between clients, operations, suppliers and internal departments, • Plan and coordinate all logistical requirements for moves, including third-party bookings such as contractors and parking, • Manage specialist requirements including delicate item handling, storage arrangements and complex logistics, • Proactively resolve issues and maintain clear, timely communication throughout the move lifecycle, • Maintain accurate records using the company database (Moveware), • Handle invoicing, monitor payments and gather post-move client feedback and reviews, • Manage ongoing client relationships including repeat business, storage queries and general enquiries, • Oversee storage operations — maintaining records, managing movements and producing final statements of account, • Support the sales team with appointment-making and quotation follow-ups as required You are a highly organised individual who thrives in a fast-paced, client-facing environment. You have strong attention to detail, excellent communication skills and the confidence to proactively upsell and promote a full range of services. We are looking for: • Previous Move Manager experience (Highly desirable but not essential), • International moving knowledge (advantageous), • Strong IT skills — experience with Moveware, a plus, • A proactive, solutions-focused attitude, • Excellent communication skills — written and verbal, • The ability to work independently and manage competing priorities, • Bright, motivated candidates willing to learn and develop — applications welcome even without direct experience

Repairs Manager - Social Housing - Repairs and Maintenance Up to 50k plus package - Permanent Based in Kingston Upon Thames Our client is an innovative and award-winning Social Housing Repairs & Maintenance Contractor who are looking for a Repairs Manager to join their team based in Kingston Upon Thames. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholder...

Package Description: Are you looking for a rewarding career where you can really make a difference? Are you an experienced care professional looking for a change? Come and join the Agincare family as a care homeRegistered Manager Where you'll be working Click here to view the care home - Care Home in Buckinghamshire| Care Home Buckinghamshire The Chestnuts| Agincare As an Agincare employee you'll enjoy £50,000 per year Refer a friend scheme - earn up to £1000* Outstanding career development Fully funded training up to QCF level 5 Blue Light care discount package Company pension scheme What is required from you? A minimum of 12 months on your right to work in the UK Management qualification at QCF level 4 or equivalent or a willingness to work towards this qualification QCF level 4 or higher in Health & Social Care or equivalent Previous registration in a residential service preferable Demonstrable up to date knowledge of the care sector including the running of a care home and regulatory framework Excellent leadership and management skills Experience of working with vulnerable client groups Full time position - 42 hours per week. A day in the life of a Registered Manager As the Registered Manager, you will lead the team to provide a safe, caring, responsive and effective service for the residents in your care home, ensuring delivery of the highest possible care standards fully compliant with all CQC statutory regulations, whilst making sure you achieve your operational and quality assurance KPI's . Your day to day responsibilities therefore will include: Ensuring all your residents understand the care and treatment choices that are available to them and that the care is provided in a way that promotes choice, dignity and individuality Reviewing existing care provision to ensure it meets the current physical and mental health needs of your residents and in turn liaising with the residents, internal staff, health professionals, social workers and other interested parties to adapt existing plans to meet current needs Ensuring that auditing is carried out to fully understand that quality of the service being provided and taking quick reparative action if any concerns are raised Ensuring that effective risk assessments are in place to protect the needs of your residents and the overall safety of your home. Inducting new staff, and ensuring that existing staff are regularly trained, motivated, supervised and supported . Carrying out any potential disciplinary or formative action against team members as and when required. Effectively staffing your home to ensure that personnel can cover the needs of your residents and having effective contingency plans in case of unexpected absence or events. Investigating any complaints surrounding safeguarding, abuse, or delivery of your services and ensuring notifications and duty of candour are sent to the right parties. About Agincare Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members , and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services . Today, Agincare is one of the UKs largest care providers , delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide. As a signatory of the Care Leaver Covenant , we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation.We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community. All of our services are regulated by the CQC and Agincare is proud to be an equal opportunities employer and encourage applications from individuals of all backgrounds and experiences. At present, we are unable to offer visa sponsorship. As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies, #LI-KD1 TPBN1_UKTJ

Salary: £31,000 per annum plus benefits Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. Hours: Full time, average 37 hours per week on a shift basis (to be discussed at interview) Contract: Permanent Location: Walton on Thames (Elmbridge) Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently? At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton. Come and join the Elmbridge Team and play a pivotal role in our incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes. If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing & Support is the place for you. What You’ll Be Doing You will be joining our Elmbridge Team, a warm, friendly and welcoming group, to provide a high-quality service to our clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. We currently support 65 clients with a range of needs. Our clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people. A little more about your day as a Housing & Support Deputy Manager: Supporting the manager and acting up in their absence Staff supervision and development Working with the manager to create new opportunities and plan implementation Daily operational planning Working with a small number of clients Family mediation and support, bringing families back together Working with a community of professionals to support the right outcomes Problem solving together and debriefs, sharing experiences and learning as a team through reflective practice Supporting the team with repair issues and repayment agreements for rent arrears Property and health and safety checks It is an exciting time for our Elmbridge Team as you’ll also be involved in planning and running our extra-curricular workshops. These range from sports activities such as basketball, table tennis and boxing, to relaxation sessions. We are always open to new ideas and projects, so if you have a particular talent or skill, please let us know. What You’ll Need To be successful in this role, you will need: Ability to develop non-judgmental professional relationships with clients The ability to manage your own time, delivering outcomes and meeting deadlines An Enhanced DBS check (to be completed by us upon successful application) A full, valid driving licence and use of your own car for business purposes Experience in homelessness and homeless housing pathways Knowledge of support services, including legislation on safeguarding, data protection and benefits Experience supporting or managing staff Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. How We’ll Set You Up for Success We want to make sure you have the skills and knowledge to be great in your role. When you join us, you will complete a tailored induction programme which includes a combination of online training, in-person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open University degree or professional qualification. Why Work at Transform Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working, including flexible hours where possible. Our benefits include: 28 days annual leave per annum, plus bank holidays (pro rata for part time) An additional 1 wellbeing day per annum (pro rata) A defined contribution pension scheme Interest-free staff loans The opportunity to buy or sell up to five days annual leave per holiday year Life assurance cover What’s Next At Transform, we’re all about celebrating diversity because we know it’s key to our success. We’re committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you. If you need any adjustments during the application or selection process, please let us know and we’ll be happy to help. xrnqpay We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out. You may have experience in the following: Housing & Support Deputy Manager, Deputy Service Manager, Supported Housing Manager, Housing Services Manager, Homelessness Manager, Housing Support Manager, Assistant Service Manager, Supported Living Manager, Social Care Manager, Community Support Manager, Tenancy Support Manager. REF-(Apply online only)

Registered Service Manager Family Assessment ?? Were Hiring: Registered Service Manager - Family Assessment (Croydon) ?? Salary: Up to £90,000 per annum Benefits ?? Full-Time | Permanent I am recruiting on behalf of a Family Assessment service in Croydon, and we are seeking an exceptional Registered Service Manager to lead and inspire a multi-disciplinary team within a specialist, high-quality residential assessment setting. This is a rare and exciting opportunity for an experienced Social Work leader and/or Registered Manager Ofsted, to step into a pivotal role that will directly influence service standards, safeguarding practice, and outcomes for vulnerable parents and children. ?? Key Responsibilities As the Registered Service Manager, you will be responsible for: Leading, supervising, and developing a multi-disciplinary staff team Ensuring high-quality, evidence-based family assessments Overseeing safeguarding practice and ensuring robust risk management Maintaining regulatory compliance (incl. Ofsted requirements) Driving service performance, quality assurance, and continuous improvement Building positive relationships with local authorities and external partners Managing budgets, staffing, and operational effectiveness ?? About You We are looking for a strong leader with: Essential: Previous experience as a Registered Manager - Ofsted regulated. Significant experience within family assessment, safeguarding, or childrens residential services Proven management or senior leadership experience Strong knowledge of legislation, statutory guidance, and best practice Excellent communication, organisational, and decision-making skills The ability to lead teams with confidence, integrity, and compassion ?? Whats on Offer Salary up to £90,000 per year (depending on experience) Comprehensive benefits package Opportunity to lead a respected, well-established Family Assessment service Supportive leadership team and organisational culture A role where your work will truly make an impact on vulnerable families ?? Interested? Lets Talk. If you, or someone in your network may be interested, please send me a direct apply for a confidential conversation, or email me your CV to discuss further. STRJP

Delayed Transfer Of Care Screening Officer (Hybrid) needed in Morden, £20.35ph PAYE - Reference: 5293670 To be responsible for the identification, monitoring and recording of delayed transfers of care relating to Merton residents across a range of hospital sites, to keep Delayed Transfers of Care (DTOC) to a minimum and ensuring accurate auditable data is shared with Merton CCG and NHS England. Responsible for screening and assessing every referral and deciding the most appropriate pathway for each individual. Consideration must be given to the information provided, the complexities of each case and the profession (s) or sector (s) best placed to take the lead. Undertake robust communications with the acute trusts to ensure discharges from hospital are safe, readily equipped and appropriately arranged within the time frame set out in Governments guidelines and the local protocols. Undertake complex investigations with both health and social care teams to identify the facts behind any delayed discharges. 2.1) To develop and maintain expert knowledge of care pathways in order to determine the appropriate pathway (or pathways for very complex cases) for each referral. 2.2) Recording the referrals through to the new Mosaic recording process (new Adult Contact, D2A work step) as such, including safeguarding and then alert Duty Manager for complex cases such as cases for allocation and cases for safeguarding; clarity of pathways; potential referrals rejections etc. 2.3) Ensure that D2A work step is completed within 24 hours of starting the work step- referrals are either accepted or rejected. 2.4) Referrals for the Hospital Team to be located into the Teams waiting list virtual residents and not on the Hospital to Home Current work to meet CQC requirements. 2.5) To forge links with the Occupational Therapy Department, Community Social Work Teams, Hospital Social Work Teams and Brokerage as required to acquire expert knowledge of the service specifications and interfacing processes. 2.6) Complete Reablement referrals and liaise with Reablement and hospitals with regards to start of package of care, confirming equipment, arranging key safe services via the handyman. 2.7) To lead on ensuring validation of information recorded by Acute Hospital Trusts in accordance with the protocols, contesting any reimbursement fines against the council accordingly. 2.8) Provide daily updates for St Helier and other hospitals. 2.9) Complete mascot referral for telecare installation. This is a full time role on a temporary contract basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV toquoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website . TPBN1_UKTJ

The ideal candidate will possess a degree in Social Care and be registered with Social Work England. A local government authority seeks a Team Manager for the Leaving Care Service in Sutton, UK. This role involves leading a multidisciplinary team to ensure effective corporate parenting for young peo

About the role As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence. Reports to: Home Manager/Deputy Manager/Nurse Skills and attributes Previous experience in a senior care role. Strong communication and leadership skills. Good organisational skills and ability to prioritise workload. Ability to work effectively as part of a team. Empathetic and caring nature. Education and qualification You will have, or be working towards, NVQ3 in Health & Social Care. What will you gain? You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step

Business Development Manager *£100k OTE £45k Basic *Hybrid Location: Chessington, office based with parking Salary: £35k to £45k plus commission, pension contribution, wellbeing platform, EAP, bonus scheme, half day Fridays, social food events once a month, team socials and more!! Working Pattern: Full Time Start Date: As soon as possible, consider notice periods Join a purpose-driven organisation at the forefront of the sustainability industry! My client is dedicated to green and ethical practises, committed to transforming technology. Their mission is clear: to eliminate e-waste and promote a circular economy that benefits both people and the planet. Your Role: As a Business Development Manager, you will be a key player in their mission, responsible for driving growth through building trusted partnerships and transforming circular ambitions into real-world outcomes. If you're passionate about technology, the environment, and making a difference, this is the place for you! What You'll Do: Develop and maintain strong client relationships to maximise opportunities for recovery and recycling solutions. Identify and pursue new business opportunities, including emerging markets and trends. Collaborate with clients to create joint business plans aimed at driving organic growth. Generate leads and maintain a robust pipeline of potential clients. Provide accurate forecasts and detailed reports on client relationships and growth opportunities. What We're Looking For: Experience in a similar role Strong work ethic and self-motivation Experience in bid management would be advantageous Ideally have a background in Telecommunications or the IT service industry. Fluent in English; additional language skills are a plus! A passion for technology and the environment, if you love gadgets, this is a perfect fit! Why Join? Be part of a fun, enthusiastic team that values hard work and celebrates successes together. Contribute to meaningful work that makes a positive impact on the planet. Enjoy a supportive work environment where compassion and integrity are at the forefront. Are you ready to make a difference? If you are excited about driving sustainable growth and making a positive impact, we want to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Overview The Performance Team has a group of analysts who work together to meet the reporting needs of the department. Each performance analyst will have a main area of focus, relating to either Education, Social Care or Youth Justice Services. Analysts are also expected to work flexibly across these service areas, as directed, to meet the needs of the department and to continuously improve knowledge and skills across the team. MAIN PURPOSE Co-ordinate and deliver data collections and statutory returns in order to meet the information needs of the Children, Schools and Families department. Extract data from case management and other systems used by the department or central government to develop reports, using analytical techniques, ensuring accuracy, clarity and timeliness. Develop and contribute to the co-ordination and production of management information, analysis and dissemination to internal and external customers. Maintain and develop shared systems in order to improve the supply and use of high-quality data across the department. MAIN DUTIES AND RESPONSIBILITIES Responsible to the Performance Manager for matters relating to data collection, research, and statistical analysis including: Co-ordination of elements of data collection across the department as assigned. The facilitation of training and attendance at performance reporting meetings as required. Management of the collection and collation of assigned statutory returns as well as other local performance indicators. Production of data reports, which are accurate, clear, timely and fit for purpose for use within the department, corporate reporting or for partnership use (e.g. Merton’s Safeguarding Children Board). Continuous improvement of data quality through case management and information systems including shared information systems. Continuous improvement of data visualisation and accessibility. To work on a wide range of information systems across children services, ensuring inter-operability with team colleagues and that data from diverse systems is pulled together, cleansed and analysed. To carry out duties in accordance with government / departmental guidance, local and national safeguarding guidance. To comply and work within Freedom of Information Law, Data protection Law and Caldecott guidance. Contribute to cross team objectives and projects within the department and corporately. Contribute to the formulation and implementation of the team business plan. Ensure security and confidentiality of all data as necessary, especially with regard to electronic data transfer. Comply with Corporate and Departmental Health and Safety policies and procedures. Ensure the Council’s Equal Opportunities and Disability Discrimination Policies are adhered to Ensure that the Authority’s aims regarding customer awareness are achieved. Undertake any other duties as may, from time to time, be required by division’s managers providing they are commensurate with general duties and grading of the post. A good understanding of data protection, Freedom of Information and Caldecott Law and Guidance. A good working knowledge of databases / case management systems such as Mosaic, Core + or Synergy. A strong knowledge of reporting requirements and processes for either Education, Social Care or Youth Justice statutory returns. An understanding of the current legislation concerning either Education, Social Care or Youth Justice reporting and monitoring.Person Specification Knowledge Skills Effective problem-solving skills and the ability to analyse and evaluate information and apply criteria to make judgements. Excellent ICT skills, which must include Excel, with an ability to use these for analytical purposes. Expertise in data visualisation, ideally with a good working knowledge of PowerBI Good interpersonal skills including an ability to work collaboratively and effectively within the team, across departments and schools. Good communications skills, both verbal and written and an ability to translate complex developments into accessible language. Ability to take ownership for supporting and delivering improvements in data quality Strong performance management skills to contribute positively to corporate and departmental performance monitoring requirements. Ability to work collaboratively across divisional / departmental / partnership projects and teams. Ability to comply with corporate equal opportunities and health and safety policies / procedures and ensure that the authority’s aims regarding customer awareness are achieved. To develop and maintain links with other council officers and external agencies in order to link the departments data with other datasets including those of partners. Experience Experience of successful collection, analysis, utilisation of data and the production of a range of statistical reports from children’s social care, youth justice and / or education systems

Location : Hersham, Surrey Salary : Competitive package Contract type : Permanent,full-timerole Please note: Appointment to this role is subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check . We are on the lookout for a driven, energetic, and proactive Senior Resident Liaison Officer to take a leading role in supporting our Resident Liaison Officer team. If you enjoy working with people, building trust, are approachable, tactful, and diplomatic and if you thrive in being part of a dynamic, fast-paced environment, wed love to hear from you. As a Senior Resident Liaison Officer, you will work closely with our Resident Liaison Manager and play a key role in strengthening our day-to-day operations by supporting our Resident Liaison Officers across the business, ensuring to meet regularly, in person, to align on processes and best practices. The ideal candidate is someone with a minimum of two years of continuous experience in a Resident Liaison Officer role, as well as experience in Customer Engagement and improving Customer Satisfaction. Main Objectives of the role : Monitor andidentifytrainingand development opportunities for the Resident Liaison Officersteam Support the design and implementation of the onboarding training program for the new Resident Liaison Officers, making sure everyone goes through theappropriate trainingas part of their induction Making sure thatnew as well as existingResident Liaison Officers across the organisation are trained and follow the companys processes in a consistent manner To ensure that residents have the best possible experience with PiLON, whilst making sure that project compliance andresidentssatisfaction KPIs are met Work collaboratively as part of the site team to deliver the required services in line with the contract requirements, following company policy and procedures Drive the continuous improvement of end-to-endprocesses related to clients' andresidentsinteraction Do you have what it takes? Great communication and stakeholder management skills, collaborative approach, with a natural style that builds a strong team and network Ability to work at a pace and respond quickly to changing demands and priorities Knowledge of administration, methods of reporting and Key Performance Indicators A proven understanding of Customer Care with particular reference to vulnerable people is essential First Class communication skills; must be able to influence and communicate very confidently both verbally and in writing, at all levels, is essential Proactive, with the ability to deal with issues and complaints in a calm and professional manner Why work with us? Here are some of the brilliant benefits you could get as a Senior Resident Liaison Officer: 23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service) Up to £2,000 reward for successful recommendations?as part of our referral scheme Significant savings on daily shopping through our benefits portal A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year A supportive culture and a great team with exceptional talent and experience Trained Mental Health First Aiders support Annual training budget so you can focus on your personal and professional development and much more? About us: With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the United Infrastructure Group . This growth means more opportunity, broader expertise, and long-term stability for our teams - and a stronger platform for people to build lasting careers. We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high-quality work with care, consistency, and respect for the communities we serve. At PiLON, we dont just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of the Black Professionals in Construction Network , supporting positive change across the built environment. If youre reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day. TPBN1_UKTJ

Adult Social Worker, Preparing for Adulthood / Transitions Team, West London Pay rate £32 per hour Contract role, Learning Disability Transitions Team Pertemps are recruiting for an Adult Social Worker in the Wandsworth / Richmond area. This is to work in a Preparing for Adulthood / Transitions Team To provide advice and information to residents and carers ensuring that that assessments, care and support plans, information about charging and other information regarding service provision is communicated in a timely way. To work directly in partnership with residents, their families and carers to enable them to maintain their independence and well-being, cope with change, attain outcomes they want and need, understand and manage risk, and participate in the life of their communities. There is plenty of hybrid working available. Please get in touch for more information. This is an agency post and Pertemps can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. Please contact Graham Leatham on (phone number removed) or email (url removed) for more information. We recruit across all areas of Qualified Social Work. If you are a Social Worker and this isn’t the role for you, contact us about other roles including IRO, BIA, MASH, LAC, Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager

Work Patterns & Salary This is a single opportunity with two available work patterns — please select the one that suits your lifestyle: Option A — Monday to Friday • Salary: £29,000 – £35,000 depending on experience, • Location: Hounslow (West London), • Hours: Full time, permanent, • 20 days holiday pro rata + Bank Holidays | Workplace Pension Option B — Tuesday to Saturday (enhanced salary) • Salary: £29,000 – £38,000 depending on experience, • Location: Hounslow (Tuesday–Friday) | NW10 every Saturday, • Hours: Full time, permanent, • 20 days holiday pro rata + Bank Holidays | Workplace Pension The Company Our client is a multi-award-winning removals, relocation and storage company based in West London — and an award holder for Domestic Mover of the Year from the British Association of Removers. Completing over 1,000 domestic and commercial moves each year, they service everything from single-bedroom apartments to large estates and business relocations, with a strong reputation built on exceptional client care, operational excellence, and specialist logistics expertise. The Role As Move Manager, you will be the face of the business — the primary contact guiding clients from initial enquiry right through to completion. This is a varied and rewarding position that blends sales coordination, operational planning, and relationship management. You will work closely with the internal operations team, surveyors, and third-party suppliers to ensure every move is delivered seamlessly and to the highest standard. International moving experience would be a bonus, though not essential. Key Responsibilities • Handle incoming calls, emails and social media enquiries, identifying client needs and recommending appropriate services, • Convert enquiries into survey appointments (video, site or self-survey), optimising surveyor schedules, • Prepare and issue accurate quotations, including third-party rates, ensuring services are costed in line with profitability targets, • Follow up on quotations, address client queries, secure bookings and maintain the company database, • Act as the primary client liaison — coordinating between clients, operations, suppliers and internal departments, • Plan and coordinate all logistical requirements for moves, including third-party bookings such as contractors and parking, • Manage specialist requirements including delicate item handling, storage arrangements and complex logistics, • Proactively resolve issues and maintain clear, timely communication throughout the move lifecycle, • Maintain accurate records using the company database (Moveware), • Handle invoicing, monitor payments and gather post-move client feedback and reviews, • Manage ongoing client relationships including repeat business, storage queries and general enquiries, • Oversee storage operations — maintaining records, managing movements and producing final statements of account, • Support the sales team with appointment-making and quotation follow-ups as required, • Manage customer complaints professionally and efficiently About You You are a highly organised individual who thrives in a fast-paced, client-facing environment. You have strong attention to detail, excellent communication skills and the confidence to proactively upsell and promote a full range of services. We are looking for: • Previous Move Manager experience (Highly desirable but not essential), • International moving knowledge (advantageous), • Strong IT skills — experience with Moveware, a plus, • A proactive, solutions-focused attitude, • Excellent communication skills — written and verbal, • The ability to work independently and manage competing priorities, • Bright, motivated candidates willing to learn and develop — applications welcome even without direct experience

Salary: £31,000 per annum plus benefits Hours: Full time, average 37 hours per week on a shift basis (to be discussed at interview) Contract: Permanent Location: Walton on Thames (Elmbridge) Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently? At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton. Come and join the Elmbridge Team and play a pivotal role in our incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes. If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing & Support is the place for you. What You’ll Be Doing You will be joining our Elmbridge Team, a warm, friendly and welcoming group, to provide a high-quality service to our clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. We currently support 65 clients with a range of needs. Our clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people. A little more about your day as a Housing & Support Deputy Manager: Supporting the manager and acting up in their absence Staff supervision and development Working with the manager to create new opportunities and plan implementation Daily operational planning Working with a small number of clients Family mediation and support, bringing families back together Working with a community of professionals to support the right outcomes Problem solving together and debriefs, sharing experiences and learning as a team through reflective practice Supporting the team with repair issues and repayment agreements for rent arrears Property and health and safety checks It is an exciting time for our Elmbridge Team as you’ll also be involved in planning and running our extra-curricular workshops. These range from sports activities such as basketball, table tennis and boxing, to relaxation sessions. We are always open to new ideas and projects, so if you have a particular talent or skill, please let us know. What You’ll Need To be successful in this role, you will need: Ability to develop non-judgmental professional relationships with clients The ability to manage your own time, delivering outcomes and meeting deadlines An Enhanced DBS check (to be completed by us upon successful application) A full, valid driving licence and use of your own car for business purposes Experience in homelessness and homeless housing pathways Knowledge of support services, including legislation on safeguarding, data protection and benefits Experience supporting or managing staff Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. How We’ll Set You Up for Success We want to make sure you have the skills and knowledge to be great in your role. When you join us, you will complete a tailored induction programme which includes a combination of online training, in-person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open University degree or professional qualification. Why Work at Transform Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working, including flexible hours where possible. Our benefits include: 28 days annual leave per annum, plus bank holidays (pro rata for part time) An additional 1 wellbeing day per annum (pro rata) A defined contribution pension scheme Interest-free staff loans The opportunity to buy or sell up to five days annual leave per holiday year Life assurance cover What’s Next At Transform, we’re all about celebrating diversity because we know it’s key to our success. We’re committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you. If you need any adjustments during the application or selection process, please let us know and we’ll be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out. You may have experience in the following: Housing & Support Deputy Manager, Deputy Service Manager, Supported Housing Manager, Housing Services Manager, Homelessness Manager, Housing Support Manager, Assistant Service Manager, Supported Living Manager, Social Care Manager, Community Support Manager, Tenancy Support Manager. REF-(Apply online only)

SUMMARY OF POST: To provide high quality care and support services that enable customers to live the lives they choose as far as they are able. The Registered Care Manager is directly accountable to the Operations and Compliance Manager, Operations Director and to the regulatory body for domiciliary care. Key responsibility Efficiently manage the day to day running of the extra care contract. Allocate resources and monitor performance to deliver high quality care and support to customers. Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely. Duties and specific responsibilities Manage the safety and quality of the business Be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day to day management and delivery of care Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements Be prepared to work flexibly to ensure the safe delivery of the extra care service Provide a good service to customers Promote the rights of each customer and keep their wishes at the centre of their care and support Make sure that prior to each service commencing, a customer assessment and risk assessment with the customer, and/or their chosen representatives, has been completed including what the customer needs and would like to achieve from their care and support Make sure a written individually tailored care and support plan has been created and agreed, that respects the customer’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns Apply excellent communication skills with customers, their families and representatives, staff and other health and social care professionals to deliver high quality care and support services within extra care. Keep all information about customers and their families secure and confidential Lead and manage staff Manage the effective recruitment, induction and training of the scheme coordinator(s), supervisor(s), care workers and other support staff. Identify ongoing training needs and ensure staff are up to date with current best practice Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times. Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles. Carry out appraisals and monitoring of staff performance Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent Attend external meetings and represent the service in a positive manner Responsibility for Emergency of out of hours phone cover for your staff This list is not exhaustive and from time to time you may be required to undertake additional duties. We will provide full training in line with regulatory requirements. Personal attributes Caring and compassionate towards people in need of care and support Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice Commitment to respecting the rights of customers at all times and to promoting their privacy, dignity and independence throughout their lives Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions Excellent time keeper and reliable Professional, smart appearance Knowledge and understanding Excellent understanding of the needs of people who require care and support at home and the provision of care services within extra care schemes in line with best practice Excellent understanding of the principles of high quality person centred care and support and non-discriminatory care practice Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services. Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification Understanding of systems to maintain confidentiality in relation to customers, staff and the business Knowledge of health and safety matters in relation to care services and risk management Knowledge of how to recognise abuse and safeguarding procedures Experience and skills Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy Experience of care services, risk assessment and person centred care and support Ability to plan and organise workloads effectively so customers receive the services they expect Good administrative skills and computer literacy Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff Ability to maintain clear written and electronic records and to follow statutory reporting procedures Experience of financial management desirable Ability to implement Care Support policies, procedures and instructions Additional requirements Willingness to work flexibly and to keep knowledge and skills up to date. Enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure Full drivers licence Desirable criteria Experience of managing the delivery of social care services as a registered manager Train the trainer qualifications Knowledge of business management and business start up

About The Role Role: Store Manager / Location: Hounslow / Salary: £40,376 per annum plus bonus and benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP)What you`ll be doing The role of a Store Manager is key to the success of store performance and your team’s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Create a working environment where people are happy to come into work Full ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take accountability for all aspects of store operations, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Promote a positive and flexible approach to daily management of your store/teamFind out more about a Store Role About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge. We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow

Registered Service Manager Family Assessment We're Hiring: Registered Service Manager - Family Assessment (Croydon) Salary: Up to £90,000 per annum + Benefits Full-Time | Permanent I am recruiting on behalf of a Family Assessment service in Croydon, and we are seeking an exceptional Registered Service Manager to lead and inspire a multi-disciplinary team within a specialist, high-quality residential assessment setting. This is a rare and exciting opportunity for an experienced Social Work leader and/or Registered Manager Ofsted, to step into a pivotal role that will directly influence service standards, safeguarding practice, and outcomes for vulnerable parents and children. Key Responsibilities As the Registered Service Manager, you will be responsible for: Leading, supervising, and developing a multi-disciplinary staff team Ensuring high-quality, evidence-based family assessments Overseeing safeguarding practice and ensuring robust risk management Maintaining regulatory compliance (incl. Ofsted requirements) Driving service performance, quality assurance, and continuous improvement Building positive relationships with local authorities and external partners Managing budgets, staffing, and operational effectiveness About You We are looking for a strong leader with: Essential: Previous experience as a Registered Manager - Ofsted regulated. Significant experience within family assessment, safeguarding, or children's residential services Proven management or senior leadership experience Strong knowledge of legislation, statutory guidance, and best practice Excellent communication, organisational, and decision-making skills The ability to lead teams with confidence, integrity, and compassion What's on Offer Salary up to £90,000 per year (depending on experience) Comprehensive benefits package Opportunity to lead a respected, well-established Family Assessment service Supportive leadership team and organisational culture A role where your work will truly make an impact on vulnerable families Interested? Let's Talk. If you, or someone in your network may be interested, please send me a direct apply for a confidential conversation, or email me your CV to discuss further.#STRJP

We are seeking a compassionate, experienced, and motivated Team Leader to join our Company as a Team Leader. This is a rewarding opportunity to lead a dedicated group of support staff delivering high-quality care to individuals experiencing mental health conditions. The Team Leader is responsible for delivering Service User centred support; through the efficient operation of the domiciliary care service and staff allocated to them in compliance with company processes and procedures. Responsibility: • Supporting the Manager in day to day operations of the service, • Maximisation of Service User interests by liaising with internal and external stakeholders, also developed, maintenance and implement of a person centred support plan for each Service User, • Oversee the Personal delivery of physical and mental support to Service Users, as well as Monitoring and maintenance of safeguarding the rights and dignity of each Service User, • Routine assessment and communication of Service User development to interested stakeholders and oversee Effective control of Service User financials where commissioned and the trackers are updated, • Fostering of a positive environment in which Service Users and staff actively engage, also establishing and ensuring regular conduct of open and transparent two-way communication with Service Users and staff, • Working to support the service manager to maintain the compliance of the service, • Respond to emergencies and provide guidance and support to subordinate staff, • Actively engaging in performance and discipline management to maximise staff performance and assure compliance with company procedures, • Conducting of staff training needs analysis and the co-ordination and delivery of training to maximise staff competence. developing and implementing of staff-rotas ensuring that appropriate staff cover is available to Service Users, • Successfully achieving the individual objectives set by the company, • Accomplishing self-audits and pro-actively engage in external compliance audits, enhancing current operations through continuous improvement, • Support the service manager and Area manager To deal with complaint and safeguarding and carry out investigation Generic Duties: • The maintenance of confidentiality of all information unless otherwise permitted by management, • Full compliance with company’s vision, values, policies and procedures, compliance with legislation and CQC Code of Conduct as reflected in company procedures and the SOP., • Undergo training and professional development as directed by the company, • Work in a manner that promotes team work and a collegial environment, • Active and positive promotion of the company’s image and bran, • Other duties that may be assigned by management, • Able to carry out On Call duties as rostered. Qualifications: • QCF L3 or equivalent in Health and Social Care (or working towards), • Competence in the use of Microsoft Office and Internet applications, • Strong English spoken, listening and written communication skills, • Full driving licence and use of own car for general business use and to support Service Users

Repairs Manager - Social Housing - Repairs and Maintenance Up to 50k plus package - Permanent Based in Kingston Upon Thames Our client is an innovative and award-winning Social Housing Repairs & Maintenance Contractor who are looking for a Repairs Manager to join their team based in Kingston Upon Thames. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day-to-day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed)

SUMMARY OF THE POST: Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/ Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers. Duties and Responsibilities: To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed To adhere to all of the Care Support policies and procedures To alert Extra Care Manager or Assistant Manager of any changes in the Service User’s condition or circumstances To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations Participate in the delivery of the On Call rota of the service Where required, top deliver effective, outcome-based reabling care and support To monitor and measure the progress of attaining outcomes and reabling goals with our customers To partake in regular risk assessments, spot checks, staff reviews and PDR’s. To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion. To support fully a thriving customer/ residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised. Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights To contribute to the protection of service users from abuse. Ensure the Service User is not put at risk as a result of Care/Support activities Work as part of a team and equally be able to work alone Attend supervision, training and staff meetings, as required Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users Willingness to help office staff in relation to recruitment, IE, literacy assessments, interviewing, etc. Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc. Personal Attributes: Excellent communication skills. Good planning and organisational skills. Experience of financial management. Sound understanding of good care principles. Skills in assessment and care planning. Negotiating skills. Ability to cope with pressure. Even tempered and patient. Ability to cope with change. Ability to display empathy and warmth Key Competencies: To be able to plan, allocate and evaluate the workload of all staff To able to develop and maintain the quality control system. Risk assessing skills Needs assessment and support planning skills Contractual compliance To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs. To be able to establish and maintain effective working relationships. To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme. To be able to ensure that appropriate kinds of reabling interventions take place to meet the user’s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety

As Social Work Deputy Manager, you will work closely with the Service Manager to lead and develop social work services. We are looking for a forward-thinking and energetic Social Work Deputy Manager to join an exceptional social care team in South Croydon. This role is ideal for an experienced socia

Water safety works Deliver the annual capital programme for the service including decent homes, net zero and environmental works, capital programme environmental works, Water treatment plant replacement programme, Net Zero programme. Examples of contracts delivered include: Replacement kitchens

Flexibility and variety Locum work allows you to enjoy a better work-life balance with the opportunity to take on assignments that fit your schedule. Extensive Networking Being a locum means you're constantly meeting new people and expanding your professional network, which can be beneficial for fut

Principal Social Worker – Family Help Team. Cornwall Council is seeking a qualified and experienced Principal Social Worker to join their Family Help Team based in Redruth. This is a fantastic opportunity to take on a senior role within a forward-thinking local authority that is committed to deliv

If you are a Social Worker and this isn’t the role for you, contact us about other roles including IRO, BIA, MASH, LAC, Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager. Children’s Social Work T

Children’s Social Work Team Manager, Early Years SEND, North London . Pay rate to £45 per hour Early Years SEND Pertemps are recruiting for an experienced Children’s Social Work Team Manager in the N

Social Work Team Manager - Assessment & Safeguarding Team. Working as a locum offers unique benefits, including flexible working conditions and exposure to diverse work environments, enhancing your professional growth. As a Social Work Team Manager in Haringey, you'll be at the forefront of a vi

If you are a Social Worker and this isn’t the role for you, contact us about other roles including IRO, BIA, MASH, LAC, Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager . Children’s Social Work Team Ma

This is a senior leadership opportunity to shape and influence the future direction of Community Learning Disability Services, driving innovation, integration, and improved outcomes for adults with learning disabilities.

If you are a Social Worker and this isn’t the role for you, contact us about other roles including IRO, BIA, MASH, LAC, Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager. Adult’s Social Work Team

Social Work Team Manager - Assessment Team. Working on a locum basis, you'll enjoy the flexibility and variety that locum work brings. Lambeth is not only steeped in cultural history but also presents a thriving community for personal and professional growth within social work.

To lead, manage and coach a team of social workers that includes experienced staff and newly qualified workers, responsible f. Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Team Manager within the Assessment Team to work full time ba

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedul.

As Social Work Deputy Manager, you will work closely with the Service Manager to lead and develop social work services. This role is ideal for an experienced social worker ready to take the next step into senior management, supporting service delivery, staff development, and positive outcomes for se