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Technical support - 2nd line - Temporary Location :Eastleigh / Southampton (Hybrid)Hours: • Rotating shift pattern: 4 days on / 4 days off, • Coverage Monday to Sunday, 06:00 - 23:00, • Current shifts:, • 7:00am - 7:00pm, • 8:00am - 8:00pm, • 9:00am - 9:00pmDuration: This is an ongoing positionSalary:£27000- pro rata Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis. This is an immediate start opportunity for someone with strong technical support skills @ 2nd line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience.Key Responsibilities, • Respond to customer queries via calls, emails, and web portal, • Investigate and resolve technical issues, escalating when necessary, • Log and manage cases from start to finish, maintaining clear documentation, • Contribute to knowledge base updates and team knowledge sharing, • Collaborate with internal and global support teams, • Participate in continuous improvement initiativesRequired Skills & Experience, • 18 months -2+ years' experience in technical helpdesk/support, • Strong customer service and communication skills, • Experience with Windows operating systems and basic networking, • Analytical and problem-solving abilities, • Ability to work effectively in a high-paced team environmentDesirable, • Experience with SQL / database management, • Knowledge of payment systems or retail operations, • Additional language skills (Spanish or French)Apply Today If you are available immediately and want to join a dynamic technical support team, send your CV to Dynamite Recruitment

Spectrum IT are recruiting for a Contract 1st Line Support Analyst to join our Eastleigh client on an initial 3-6 month contract. This is an outside IR35 role and onsite working 5 days per week. Candidates for this role must be able to be onsite daily. As 1st Line Support you will be proactive in triaging and solving IT support issues both desk side and via phone/email. You will provide IT support across multiple sites, ensuring users receive prompt and effective resolution to IT issues. Key Responsibilities • Provide 1st line support via desk-side, phone, and email, • Log, triage, and resolve tickets within agreed SLAs, • Escalate complex issues to 2nd/3rd line teams where required, • Support end users across hardware, software, and network queries, • Assist with onboarding/offboarding users and device setup Key Skills & Experience: • Windows 7 - 11 support, • Office 365 / Microsoft 365 administration, • Active Directory, • Microsoft Exchange / email troubleshooting, • Service Desk / ticketing systems experience, • Remote support tools, • Printer setup and troubleshooting, • Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) For more information and to submit your interest, please apply with an updated CV. Please note, candidates for this role must be within a commutable distance of Southampton/Eastleigh area. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.

A regional emergency services organization is seeking an ICT Support Analyst to join their ICT Service Desk Team in Eastleigh, UK. This role involves providing effective, customer-focused support to users and resolving issues with ICT hardware, software, and systems.

Defence, MOD, Software Engineer, Analyst, Python, UI/UX, JavaScript, HTML5, CSS3, Power BI, Power Apps, Agile/Scrum, Kubernetes, Azure, Docker, React. Their team of analysts, consultants, software specialists and Defence SMEs work closely with their customers to deliver high-impact services and solu

A leading software provider in Southampton is seeking a Software Support Analyst to join their team on a permanent basis. This role involves providing 1st to 3rd line support to clients, implementing software changes, and ensuring high customer satisfaction.

This is an exciting opportunity to work in a small, highly capable team, supporting a range of clients and helping deliver software solutions that make a real difference to their operations. Software Support Analyst – Southampton (hybrid working). They are seeking a Software Support Analyst to joi

Analyst, QE, Software Engineering (London, GB) Requisition ID 36588 Office Country United Kingdom Office City London Division Information Technology Contract Type Fixed Term Contract Length 2 years Posting End Date Purpose o

Experience in designing and executing software test cases and reporting on testing and defect status to project leadership.

A technology recruitment firm seeks motivated graduates for various roles including Software Development, QA Testing, and DevOps as part of their Graduate Development Programme.

A leading construction company based in the UK is seeking a Workforce Software Analyst to optimize and support their Workforce Software platform.

A leading software development company is seeking an experienced Software and Applications Developer and Analyst to design, develop, and maintain software applications. The ideal candidate will have a Bachelor's degree in a related field and a minimum of 15 years' experience in software development,

Remote Insurance Software Support & Configuration Analyst. Join SchemeServe as a Remote Insurance Software Support & Configuration Analyst.

IT Support Service Analyst (IT/Middleware/ Software Support).

Annotate screenshots of professional software by drawing precise bounding boxes around relevant UI elements. Strong familiarity with professional software tools including.

The Software Quality Tester is responsible for supporting the software testing lifecycle by preparing and executing test cases, documenting test results, and reporting issues. This role works closely with senior QA analysts, developers, and project managers to ensure software quality and performance

Software Support Analysts are responsible for resolving client software queries and will need to analyse software issues to recommend solutions. As a Software Support Analyst with the MRI Software Client Support team, you will have the opportunity to analyse complex software issues, engage with our

You'll become a vital part of an already successful software team who producing excellent software for a market leading company. Excellent opportunity for a Software QA Engineer to join brilliant client's team based in Brighton. As a QA Engineer, you will be responsible for introducing and maintaini

Software Testing Analyst page is loaded## Software Testing Analystlocations: Londontime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR114At Antares, our success starts with our people. Knowledge and QualificationsRelevant and demonstrated experience as a Software and D

A leading financial technology firm in London seeks a Senior Information Security Risk Analyst to manage cyber security risks and ensure compliance with regulatory standards.

AI to create scalable tech solutions.With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history.Artificial Intelligence is our reality.Own the definition and evolution of core product KPIs, partnering with Product Managers to shap

A leading recruitment agency in Essex is seeking a Software Support & Data Entry Assistant.

Experience in designing and executing software test cases and reporting on testing and defect status to project leadership.

Experience of implementing software solutions on customer sites. The primary focus of a Business Analyst is to understand how the customer's business operates so that the most appropriate solution can be presented. The Business Analyst will be required to capture the customer's requirements, identif

Workforce Software (WFS) platform.

Business Analyst (Software) - Up to £50k - New Role (REF50). Keywords: Business Analyst, Software, SDLC, SQL. A leading organisation in the Bristol area requires a Technical Business Analyst to join its growing software delivery function.

Our software powers the world’s leading investment firms (across private equity, VC, infrastructure, credit etc. Are you someone who loves finding solutions to problems using technology? Do you enjoy working across product design, tech and commercial to bring these solutions to life? Are you self-

A leading property technology firm in Greater London seeks a Software Support Analyst to assist clients with software queries and issues related to Horizon/ProLease. The role involves engaging with clients, analyzing software issues, and providing solutions while working within a supportive team env

A leading software solutions provider is seeking a Business Analyst in the United Kingdom. The role focuses on understanding customer needs to present the most suitable software solutions.

A leading software provider in the United Kingdom is looking for a Software Support Analyst to join their Southampton office on a hybrid basis. You will be responsible for providing first to third line support to clients, resolving technical issues, and assisting with software updates and changes.

Experience in designing and executing software test cases and reporting on testing and defect status to project leadership.

You'll contribute to SOC playbooks, mentor junior analysts, support onboarding of new customers, and help evolve SOC processes and tooling. Ability to mentor junior analysts and support skill development.

The Software Asset Management (SAM) Analyst is responsible for overseeing the organization’s software assets to ensure compliance, cost efficiency, and effective utilization. This role involves managing software licensing, optimizing software usage, and mitigating risks related to non-compliance.

Software and Applications Developer and Analyst (N. Software and Applications Developer and Analyst. The candidate will work closely with internal teams to understand system requirements, develop scalable software solutions, and ensure the performance and reliability of applications.

The Licensing Analyst will work directly with the Client to progress their Software Asset Management function. The role is to support high end consultancy services into enterprise organisations especially in the key areas of Cloud migration, management, optimisation, software licensing and FinOps. T

Senior Information Security Risk Analyst page is loaded## Senior Information Security Risk Analystlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: 2026-15558We’re the world’s leading provider of secure financial messaging services, headquart

Are you someone who loves finding solutions to problems using technology? Do you enjoy working across product design, tech and commercial to bring these solutions to life? Are you self motivated, able to take responsibility for scoping out, communicating and delivering feature builds and optimizatio

A leading financial technology firm in the UK is seeking a Business Analyst to drive innovation and improve product offerings.

A tech transformation company in Greater London is seeking a Senior Product Analyst to enhance product quality using data analysis and KPIs.

An innovative InsurTech company in Greater London is seeking a Business Analyst to engage with clients across multiple product offerings. Responsibilities include conducting functional workshops, analyzing client needs, and configuring software solutions.

Workforce Software (WFS) platform. Act as the subject matter expert for Workforce Software (WFS).

Your role as Business Analyst reports into the Head of Product Management. At Phoebus Software Ltd, we believe our success is driven by our people. About Phoebus: Phoebus Software Ltd (PSL) is a market-leading provider of innovative, flexible solutions for financial services organisations.

A growing software investment firm in Greater London is seeking a key member for their M&A team to identify and evaluate acquisition opportunities in the UK software market. Candidates should have 2-3 years of experience in evaluating software companies, strong analytical and financial skills, and p

A prominent company in building materials is seeking a Workforce Software Analyst to optimize and support their Workforce Software platform.

As a Software Support Analyst, you will play a pivotal role in ensuring the stability, performance, and continuous improvement of high-profile web applications, helping shape resilient, user-focused solutions.

An international banking institution in Greater London is seeking a Test Engineer responsible for the successful delivery of test design and execution activities across multiple projects.You will engage in designing test cases, reporting on quality assurance, and managing stakeholder communication.T

A dynamic Fintech company based in London is seeking a Graduate Product Analyst to support the creation of innovative new products.

Business Analyst £60K - Insurance Software. Our client, a high-growth InsurTech business with a suite of next‑gen software offerings, is looking for an ambitious Business Analyst to work across 4 different product offerings. Proven Business Analyst Experience for either a software vendor or insur

A leading financial technology firm in London is seeking a dynamic Technical Product Analyst to help shape its platform.