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  • Head of IT Infrastructure
    Head of IT Infrastructure
    4 days ago
    Full-time
    London

    HEAD OF IT INFRASTRUCTURE - LONDON HQ As Head of IT Infrastructure, you will be the operational anchor of the team: owning the infrastructure and security estate across all 28 properties, managing a small internal team, and working closely with the VP of IT to shape the direction of the function as it grows. This role suits someone equally comfortable reading a switch config and running a team meeting, ready to take on real ownership in a fast-moving business. Based in our London Bridge office 5 days a week, with occasional travel to European properties when required. THE STAGE IS SET The stage is set for something different. We don't run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we're now entering a new chapter. As we redefine the brand and evolve our identity, we're focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We're on an exciting journey - step on stage and play your part. THE WORK IN YOUR HANDS Team & Operational Leadership Serve as the operational day to day lead for the IT team, acting as the VP of IT's right hand Manage and develop a small team of property IT technicians Act as a key point of escalation for property teams and hotel operations across the estate Run the weekly IT operational rhythm: incident review, workload prioritisation, team check-ins Step up as VP IT cover when required, including stakeholder and executive-level escalations Build the processes and culture that make the team reliable and scalable Network & Connectivity Own the network infrastructure across all properties: switching, routing, VLANs, and Wi-Fi platforms Manage ISP and network provider relationships, holding them to SLA Lead circuit provisioning and fault resolution for new openings and existing sites Evaluate connectivity performance across the portfolio and lead improvement initiatives Cloud Infrastructure & Endpoints Own the Azure and Microsoft 365 environment: Entra ID, Intune, Defender, Exchange Online, Teams Manage the endpoint estate across corporate and property devices Maintain and evolve backup and disaster recovery arrangements for Tier 1 systems Support pre-opening IT builds end to end: network, telephony, CCTV, access control, AV and TV Security Operations Own day to day security operations: email security, endpoint detection and response, and threat monitoring Manage the MDR platform and act as first responder on security incidents Lead phishing and social engineering incident response, including guest data breach coordination Drive the security awareness training programme across the business Manage MFA, conditional access policies, and identity governance across M365 Supplier & Vendor Management Own operational relationships with managed network and technology providers, holding them to SLA Manage cloud telephony, IPTV/casting platforms, access control and CCTV infrastructure operationally Support the VP of IT in contract reviews, renewals, and supplier rationalisation decisions Documentation & Knowledge Build and maintain infrastructure documentation, network diagrams, and system runbooks Establish IT operational processes and embed them consistently across the team Ensure institutional knowledge is captured, structured, and accessible Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY · Infrastructure and security leadership · Team development and technical mentoring · Operational ownership and accountability · Stakeholder communication across technical and non-technical audiences · Incident management and outage communication · Cross-functional collaboration · Strong technical credibility in enterprise environments YOUR PROVEN TRACK 6+ years in IT infrastructure or network engineering, with clear progression into a senior or lead position Hands-on networking: Cisco or equivalent switching and routing, VLANs, Wi-Fi controller platforms Strong working knowledge of Azure and Microsoft 365: Entra ID, Intune, Defender, Exchange Online Direct experience leading and developing a small technical team Hands-on experience managing phishing, endpoint compromise, and data breach incidents Proven ability to manage competing priorities across a multi-site environment Able to work autonomously, prioritise effectively, and make sound decisions without constant escalation Desirable Multi-site or hospitality IT background: PMS integration, guest Wi-Fi, door access, F&B systems Experience with MDR platforms: Huntress, CrowdStrike, SentinelOne, or similar Cloud telephony deployment or management experience ITIL Foundation or above, applied in a real operational environment Pre-opening or greenfield IT build experience Scripting or automation: PowerShell, Python European language: German, French, Czech, or Spanish WHAT WE LOOK FOR We're here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you're comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you'll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact

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  • Commis Chef
    Commis Chef
    5 days ago
    £14–£15 hourly
    Full-time
    London

    Commis Chef | Barrafina Restaurant | Kings Cross, London Barrafina is a highly awarded Modern Spanish bar Restaurant in London, serving the highest quality seasonal ingredients. The guests eat and drink on a beautiful marble-topped bar where and watch the chefs at work. The front of house teams work around the bar, creating an energetic and uniquely enjoyable service. The cuisine is authentic and exceptional, our Chefs create a new menu daily based on the freshest produce that comes through the door. Barrafina also hosts a quarterly event, Barrafina Invita showcasing the exceptional culinary talent from all over Spain and the rest of the world. Meaningful Rewards at Harts Group • Commis Chef Salary of up to £37,182 based on 48hrs per week, • 50% Off all Food & Drink across all Harts Group, • Sit down meals with you and your team / Free meals on duty, • Company trips to meet our Top suppliers in Mexico, Spain and across the UK, • Increasing holiday allowance on top of your 28 days paid holidays, • Monthly food & drink tastings to keep your tastebuds busy, • Career development, 1-on-1 coaching and training opportunities, • Enhanced Maternity & Paternity packages, • Access to Wagestream Platform where you can access your wages early and manage your money, • Learn a new language with access to Babbel language courses, • A paid volunteering day to support our communities and causes that matter to you, • Cycle to Work Scheme, • Access to Hospitality Action to support your wellbeing in and out of work, • CODE membership with amazing discounts in the Hospitality Industry, • Test drive our new openings, you are invited to a brilliant meal with the teams from our other Restaurants, • Working with a great group of individuals where you can be yourself and enjoy your career Harts Group Way We’re excited to hear from candidates who bring curiosity, commitment, and a passion for Hospitality. We believe in creating an inclusive, diverse, and equal workplace where everyone is valued. In return, we offer competitive salaries, opportunities for career development , and continuous training, all within a supportive and friendly team where camaraderie and mutual respect are at the heart of everything we do. The Commis Chef Role • Experience working as a Commis Chef or Demi Chef at a fast paced high quality Restaurant, • Passion for food and learning a cuisine, • Consistently maintain the highest standards and deliver exceptional guest service, • Communicate effectively and clearly all times, • Be the face of a Group known for its’ warm welcome and guest care, • Managing and exceeding guest expectations, • Strong command of English language, • Good knowledge of our menus, ingredients, and allergens, • Strong team ethic showing respect for your colleagues, • Ensure exceptional quality food and drink is consistently delivered, • Interest and love for Spanish food and culture, • Passion for the Hospitality Industry and your own development is a must Harts Group is a community of talented individuals, creating award-winning food, drink and offering industry-leading service. The portfolio includes Barrafina, Parrillan, Quo Vadis, El Pastor Restaurants, The Drop, Two Drops and Bar Daskal in London. Apply for the Commis Chef role today and a dedicated member of our talent team will be in touch.

    Immediate start!
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  • Lettings Agent-Italian, French, Spanish or Chinese preferred
    Lettings Agent-Italian, French, Spanish or Chinese preferred
    13 days ago
    £24000–£50000 yearly
    Full-time
    Bethnal Green, London

    Ready to kickstart a high-performance career in property? We’re on the lookout for ambitious Trainee Lettings Negotiators ready to take on London with energy, drive, and a hunger to succeed. At City Rooms, we’ll arm you with the tools, training, and support to thrive in one of the most exciting industries out there. From conducting property viewings and negotiating deals to building lasting relationships with clients, this role puts you at the heart of London living. What’s in it for you? Uncapped earning potential – Base salary plus uncapped commission. Top performers regularly take home £60,000+. Tailored development – Our Development Programme provides structured training and hands-on mentoring from day 1. A vibrant, high-performance culture – Work alongside driven individuals in a fast-paced, supportive environment. Recognition and rewards – Team socials, weekly incentives, and annual events to celebrate your wins. Time off that matters – Paid holiday, your birthday off, and a company pension plan. Who you are: Charismatic communicator with natural people skills Hungry to learn, earn, and rise through the ranks Smart, professional, and always presentable Fluent in English (additional languages are a big plus) What you’ll be doing: Showing clients around some of London’s most sought-after neighbourhoods, and selling the dream! Turning viewings into offers, and offers into move-ins Supporting clients through the referencing and contracting process Collaborating with the team to smash performance targets Staying on top of listings, leads, and market trends About Us We’re London’s leading shared accommodation provider, managing thousands of tenancies across the capital. With over 15 years in business, we’re still growing fast – and just as ambitious as ever. Our mission is simple: to provide quality rooms and exceptional service for London renters, and to create big opportunities for the people who help make that happen. No previous experience? No problem. If you’ve got the right attitude, we’ll teach you everything you need to know. Additional pay: Bonus scheme Commission pay Performance bonus Benefits: Company pension Employee discount Schedule: Monday to Friday Weekend availability *Fluency in an additional language such as Italian, Spanish, French, Chinese, or any other Asian language is a strong advantage.

    No experience
    Easy apply
  • Trainee Lettings Negotiator for HMO - Additional language required
    Trainee Lettings Negotiator for HMO - Additional language required
    17 days ago
    £24000–£50000 yearly
    Full-time
    London

    Ready to kickstart a high-performance career in property? We’re on the lookout for ambitious Trainee Lettings Negotiators ready to take on London with energy, drive, and a hunger to succeed. At City Rooms, we’ll arm you with the tools, training, and support to thrive in one of the most exciting industries out there. From conducting property viewings and negotiating deals to building lasting relationships with clients, this role puts you at the heart of London living. What’s in it for you? Uncapped earning potential – Base salary plus uncapped commission. Top performers regularly take home £60,000+. Tailored development – Our Development Programme provides structured training and hands-on mentoring from day 1. A vibrant, high-performance culture – Work alongside driven individuals in a fast-paced, supportive environment. Recognition and rewards – Team socials, weekly incentives, and annual events to celebrate your wins. Time off that matters – Paid holiday, your birthday off, and a company pension plan. Who you are: Charismatic communicator with natural people skills Hungry to learn, earn, and rise through the ranks Smart, professional, and always presentable Fluent in English (additional languages are a big plus) What you’ll be doing: Showing clients around some of London’s most sought-after neighbourhoods, and selling the dream! Turning viewings into offers, and offers into move-ins Supporting clients through the referencing and contracting process Collaborating with the team to smash performance targets Staying on top of listings, leads, and market trends About Us We’re London’s leading shared accommodation provider, managing thousands of tenancies across the capital. With over 15 years in business, we’re still growing fast – and just as ambitious as ever. Our mission is simple: to provide quality rooms and exceptional service for London renters, and to create big opportunities for the people who help make that happen. No previous experience? No problem. If you’ve got the right attitude, we’ll teach you everything you need to know. Job Type: Full-time Pay: £24,000.00-£60,000.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Benefits: Company pension Employee discount Schedule: Monday to Friday Weekend availability *Fluency in an additional language such as Italian, Spanish, French, Chinese, or any other Asian language is a strong advantage and required.

    No experience
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    1 month ago
    £12.75–£13.75 hourly
    Part-time
    London

    FOH STAFF Arepa & Co is the leading Venezuelan Restaurant brand in London and we are currently looking for FOH waiting staff for our restaurant in Elephant and Castle (SE17) . The ideal candidate will be an experienced waiter or waitress with a passion for customer service and proven experience. The Job and Requirements • The job is the usual. Welcome customers, take orders, run food to tables and help to maintain the restaurant clean, tidy and always ready for service and if you don’t already know, we will also train you up as Barista and Bartender if you are up for it., • Offering a great service to our guests is very important to us and we want friendly and enthusiastic people in our team. You must be confident, outgoing and able to engage in conversation with customer and smile. Good communication skills are fundamental., • We are looking for people with experience that can hit the ground running. Your Profile: To fit nicely with our team you need to be someone who is: • Naturally responsible and committed to do a good job (even when people aren’t looking), • Reliable (showing up to work when expected and doing a good job), • Team player and willing to help when needed, • Positive, open to learn and has a proactive ‘can-do’ attitude What You Get If You Join Us -Finish work usually before 11:30 pm (if you work evenings) -Two days off per week normally together, (sometimes up to three!) -Extra day of holiday paid on your birthday -Variable incentive bonus on top of service charge -Free meals for you when you are working -Free meals for you and friends and family once a quarter -25% discount across our restaurant at any time -50% discount when you are on shift -Extensive training in several areas (ie. barista, cocktail making, leadership, personal development) -Progression opportunities to Supervisor and Management Positions (we normally recruit internally for these positions) If you think you are what we are looking for, get in touch by sending your CV. Arepa & Co is an equal opportunity employer. We are also proud to be inclusive and diverse. We welcome people from all walks of life and respect and celebrate everyone’s individuality. Job Type: Part-time Benefits: • Casual dress, • Company pension, • Discounted or free food, • Employee discount, • Employee mentoring programme Experience: • waiter: 1 year (preferred) Language: • Spanish (nice-to-have but not a requirement for the job) (preferred) Work authorisation: • United Kingdom (required) Work Location: In person

    Immediate start!
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