Retail Manager
hace 2 meses
£39000–£40000 anual
Jornada completa
Rickmansworth
What You Will Be Doing creating a seamless digital shopping experience and online customer journey by ensuring efficient order processing, inventory management, and timely shipment of food products to customers Develop and implement effective sales and marketing strategies to increase online visibility, drive traffic to the website, and boost sales of SOK Food products by leveraging digital marketing channels such as social media, email campaigns, and partnerships. Focus on delivering exceptional customer service by promptly addressing customer inquiries, resolving issues, and continuously improving the online shopping experience to maximize customer satisfaction and loyalty. You'll manage the performance of SOK Food retail operations, ensuring net profit is maximised in line with SOK objectives and values Monitor inventory levels, track product performance, and collaborate with suppliers to ensure adequate stock of food products. Analyze sales data, website metrics, and customer feedback to identify trends, evaluate performance, and generate actionable insights for optimizing product assortment, pricing strategies, and overall business growth. Who we are looking for Prior experience in managing e-commerce operations, preferably in the food industry, with a strong understanding of online retail platforms, order fulfillment processes, and digital marketing strategies. A genuine passion for African food and culture, coupled with knowledge of traditional African ingredients, dishes, and cooking methods, to effectively communicate the value of the products to customers and drive sales Strong analytical skills with the ability to interpret sales data, identify trends, and make data-driven decisions to optimize product assortment, pricing strategies, and promotional campaigns for maximizing revenue and profitability. Adaptability to thrive in a fast-paced, dynamic environment with evolving business needs, coupled with resilience to effectively manage challenges, solve problems, and drive continuous improvement in the face of obstacles.
