Studio manager jobs in JarrowCrear alertas

Annata operates a global support team with regional support locations in the UK, Malaysia and the US, enabling our customers and partners to be serviced 24 hours a day, 5 days a week. The global team operates as a single business unit, managed by the Head of Global Support, sharing unified processes and workloads with regional support management. The Support Delivery Lead role will work as part of the EMEA Support team, reporting to the EMEA Regional Support Manager. As a Delivery Lead you will be involved in dealing with supporting standard Microsoft Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs of our Customers and Partners as part of their continuous improvement projects. In addition, you will be assigned to a number of customers and partners, becoming their main day-to-day contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: • Ability to triage a support ticket, • Able to follow support processes, • Applying knowledge to be able to replicate and progress the ticket, • Effective communication to the customer and internally with colleagues, • Completing standard documentation, • Prioritization of work, • Ticket turnaround to ensure that customer SLAs are met, • Logging tickets through to 3rd parties as/when required, • Responsible for completing internal acceptance testing of fixes and solutions 2. Maintain customer and partner engagement with regular calls to discuss ticket updates and requests., 3. Manage the D365 service updates when applicable., 4. Manage customer Business as Usual (BAU) releases when applicable., 5. Customer change requests – Involved in completing functional design documentation and providing estimates to the customer for the requested work., 6. Project management for smaller projects (Under 50 days)., 7. Timely and effective response to requests for advice and/or assistance. Responsibilities: 1. Provide 3rd and 4th line functional support to partners and customers. This includes knowledge of the Standard Dynamics functionality and Annata A365 functionality, setup & configuration, feature management and troubleshooting to establish a root cause., 2. Handle partner and customer incident, request and change request tickets efficiently., 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required., 4. Ensure all support documentation is completed in line with support processes., 5. Work to ensure SLAs are met in line with support agreements., 6. Effective escalation of support tickets where SLA may breach., 7. First point of contact for specific customer and partners. Able to maintain good relationships through engagement, communication and regular meetings., 8. Maintain strong relationships with other departments within Annata, ensuring the customer and partner tickets are resolved quickly., 9. Managing multiple concurrent issues and escalations at any one time. Skills and Experience: Required 1. Extensive Microsoft Dynamics Experience: Minimum of 5 years’ hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O) or Customer Engagement (CE), ideally within a support, customer service, or service delivery environment., 2. Issue & Escalation Management: Proven ability to manage multiple concurrent issues and customer escalations in high-pressure situations, ensuring timely resolution while maintaining high standards of service quality., 3. Problem Solving & Initiative: Self-motivated and proactive in diagnosing and resolving technical and functional issues reported by customers and partners, demonstrating ownership and accountability., 4. Organizational & Prioritization Skills: Strong organizational capabilities with a keen attention to detail, ensuring tasks are prioritized effectively and critical information is clearly communicated and actioned., 5. Communication & Stakeholder Engagement: Excellent interpersonal and communication skills, with the ability to convey technical concepts to non-technical audiences in both written and verbal formats., 6. Customer Service Excellence: Demonstrated ability to manage customer expectations, respond to inquiries professionally, and deliver a consistently positive customer experience., 7. Support Tools & Systems Proficiency: Skilled in using support platforms and ticketing systems to track, manage, and report on customer support activities., 8. Documentation & Knowledge Management: Capable of creating and maintaining support documentation, including FAQs, troubleshooting guides, and knowledge base articles to improve customer self-service and internal efficiency., 9. Stakeholder Relationship Building: Adept at building trust and rapport with internal and external stakeholders, fostering collaborative relationships that support long-term customer success., 10. Cross-Functional Collaboration: Experience working closely with cross-functional teams—including product, engineering, and account management—to resolve complex issues and relay customer feedback effectively., 11. Time Management & Multitasking: Strong time management skills with the ability to handle multiple customer inquiries and support tasks simultaneously, ensuring deadlines and service levels are consistently met., 12. Release & Service Update Management: Prior experience coordinating Microsoft Dynamics BAU (Business-as-Usual) releases and service updates, including planning, communication, and post-release support., 13. Third-Party Ticket Handling: Experience in logging and managing support tickets with external vendors and Microsoft, ensuring accurate tracking and timely follow-up., 14. Reporting & Insights: Proficient in generating reports and dashboards for internal and external stakeholders, providing insights into support performance, customer health, and service trends. Desirable 1. Global Support Experience: Prior experience working within a global or multi-regional support model, demonstrating an understanding of regional service expectations, time zone coordination, and cultural nuances in customer engagement., 2. Project Tracking Tools: Familiarity with project tracking and collaboration tools such as Microsoft Project, Jira, or Asana, with the ability to monitor progress, manage dependencies, and support cross-functional initiatives., 3. Support Analytics & Metrics: Ability to interpret and analyse support data, including ticket trends, resolution times, and customer satisfaction metrics, to identify areas for improvement and inform strategic decisions., 4. Microsoft Dynamics Dual Write: Experience with Microsoft Dynamics Dual Write integration between F&O and CE is preferred, including understanding of data synchronization and troubleshooting common sync issues., 5. SQL Server Management Studio (SSMS): Proficient in using Microsoft SQL Server Management Studio for querying databases, investigating data-related issues, and supporting root cause analysis., 6. Microsoft Azure DevOps: Skilled in using Microsoft Azure DevOps for managing work items, tracking development tasks, and collaborating with engineering teams on issue resolution and release planning., 7. Change Management & ITIL Framework: Familiarity with formal change management processes, ideally aligned with ITIL best practices, including experience in managing service transitions, approvals, and communications. Education: Bachelor’s Degree in Computer Science, Business Administration, Information Technology, or a related field. What Annata Stands For: Annata is a Microsoft Global Independent Software Vendor (ISV) since 2001. With its roots in Iceland, Annata is one of the leading global ISVs and industry partners from Microsoft with offices in all continents. Built on Microsoft Dynamics 365, our A365 solution offers a comprehensive suite of capabilities designed to propel automotive, trucks & buses, and equipment businesses into the realm of digital transformation. Our team consists of employees with different nationalities, origins, religions, and cultural backgrounds. We actively support diversity and demand our employees to respect different opinions and lifestyles. In virtual teams, we utilize the know-how of our international colleagues and secure the maximal output for our clients. We appreciate personal contact with our customers and colleagues, but we also aim to reduce travel to a sensible level – in order to support our employee’s work/life balance and to reduce our ecological footprint.

About Us Reading Room is a leading digital agency with over 20 years of experience in delivering impactful digital experiences for clients across the public sector, membership organisations, and more. We’re part of the Rippleffect Group, with offices in the UK, Portugal, and the Philippines. We’re driven by curiosity, collaboration, inclusivity, transparency and resourcefulness – and we’re looking for someone who shares those values to join our team. About The Role Reading Room are looking for a seasoned Paid Media specialist, that will help the agency grow its impact within its existing and prospective client base. This maternity cover role will have the exciting chance to build on the velocity of a very successful growth period within the team. We are looking for an ambitious paid media leader who enjoys taking on practical challenges and delivering rewarding results. Reports to: Marketing & Communications Lead Contract: 10-month, fixed term contract (maternity cover) Term: 30 March 2026 - 29 January 2027 Work set-up: Remote or Hybrid Salary: £38,000 - £42,000 Overview As Paid Media Manager, you will be responsible for planning, implementing, and optimising paid media campaigns across various platforms including Google Ads, Bing Ads, Meta Ads (Facebook/Instagram), Tiktok and LinkedIn Ads. You will play a crucial role in driving our clients' digital marketing success through strategic campaign management and data-driven insights. You’re an integral part of our Digital Marketing team working alongside other colleagues for content, SEO and CRO (as well as wider digital execution). You’re a team player and accustomed to presenting ideas and interfacing with clients as well as contributing as part of a wider collaborative team, serving both clients and internal stakeholders as well. Whilst this role involves a lot of hands-on delivery of client paid media projects, it is a great opportunity for anyone looking to grow a department within an agency with plenty of room for growth. Key Responsibilities: • Develop and execute comprehensive paid media strategies aligned with client objectives and target audiences., • Manage all aspects of paid media campaigns including campaign setup, budget allocation, keyword research, ad copy creation (with support from content teams), problem solving relating to issues such as tracking, and ongoing optimisation., • Monitor campaign performance, analyse key metrics, and provide regular reporting to clients with actionable insights for improvement., • Contribute paid media forecasting insights, collaborating with other marketing team members to develop marketing forecasts for clients, • Conduct A/B testing and implement best practices to maximize campaign effectiveness and ROI., • Developing and delivering compelling client pitches and media proposals tailored to business goals and audience insights. You will be able to translate strategic goals into actionable media plans, including budget allocation, channel mix, and targeting., • Stay up-to-date with industry trends, algorithm changes, and new advertising features to ensure campaigns remain competitive and innovative., • Collaborate with cross-functional teams including Developers, SEO, CRO, Project Management and Client Service to deliver integrated marketing solutions., • Attend client meetings to discuss findings in relation to audits, reports and other paid work. Advise on and attend pitches to discuss how our paid services would be of benefit to prospective new clients., • Generate monthly reports for all client campaigns Required Skills: • Expert proficiency in managing paid media campaigns across Search and Social. Such as on Google Ads, Bing Ads, Meta Ads (Facebook/Instagram), TikTok Ads and LinkedIn Ads., • Experience with Google Analytics and Google Tag Manager for campaign tracking and performance analysis., • Experience creating and delivering on a performance marketing strategy on behalf of an organisation or within an agency, • Expert analytical skills with the ability to interpret data, identify trends, and make data-driven strategic recommendations., • Excellent communication skills with the ability to present complex ideas and performance reports in a clear and concise manner., • Proven track record of delivering successful paid media campaigns and achieving measurable results., • Experience developing forecasting reports, • Ability to manage multiple projects simultaneously in a fast-paced environment while maintaining high attention to detail., • Strong problem-solving skills with a proactive and solution-oriented mindset. Desirable Skills: • Experience pitching in paid media work, advising on approaches as part of wider bids., • Familiarity with technical solutions to troubleshooting the management of ads (such as on GTM), • Familiarity with Consent Management Platforms (CMPs) and understanding of data privacy regulations (e.g., GDPR, CCPA)., • Proficiency in software relating to paid media including, Google Tag Manager, GA4, Supermetrics, Looker Studio or similar data visualisation tools for advanced reporting and insights., • Experience delivering and growing the Paid Media offering for an agency Education & Experience: • Minimum of 4 years of experience in paid media management, with a focus on Google Ads, Bing Ads, Meta Ads, and LinkedIn Ads., • Relevant certifications (e.g., Google Ads Certification) are a plus.

A new game development studio in Newcastle upon Tyne is seeking a Content Manager to create and elevate their content across channels.The ideal candidate should have expert-level skills in Adobe Premiere Pro and Photoshop, along with storytelling abilities.Responsibilities include creating visual co

£35,000 - £45,000 Revenue Manager – Saga Travel Group Salary £35,000 - £45,000 per annum, depending on experience FT - 35 hours per week Permanent Hybrid role – 3 in-office days a week, in Enbrook Park, Folkestone. Our Market Performance team is currently seeking a Revenue Manager to play a key role in driving the commercial success of our Travel products. You’ll help shape data-driven pricing strategies, monitor sales performance, and optimise revenue and profitability across our portfolio. Working closely with Product, Marketing, Sales, and Studio teams, you’ll ensure our products are positioned competitively and communicated clearly to customers. This role is ideal for someone motivated by doing the right thing for our customers, someone who can balance commercial needs with fairness, integrity, and a strong understanding of what delivers real value; you’ll be hands-on with pricing, offers, and campaign influence, building strong relationships whilst working cross-functionally to shape key decisions. This is a unique opportunity to drive meaningful change in product development, price points, and customer value. While experience in Travel or Hospitality is beneficial, we also welcome applicants from sectors that share our fast-paced, 24/7 operational environment and customer-first mindset. ** This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. Role Responsibility • Develop and manage pricing strategies to maximise revenue and profitability across assigned products., • Monitor trading performance and forecast key metrics, adjusting pricing and promotions to meet commercial targets., • Analyse sales trends, capacity and competitor activity to identify risks, opportunities and areas for optimisation., • Collaborate with Marketing, Studio and Product teams to shape effective promotional plans and clear revenue messaging., • Provide timely insight and performance updates to senior stakeholders, highlighting opportunities and challenges., • Support Sales teams with clear, customer-focused pricing information and revenue communication., • Lead the creation and management of product and offer lists for promotional activity in line with trading strategy., • Champion opportunities to improve commercial efficiency, profit and customer value., • Contribute to achieving revenue, load factor and passenger targets across your product range. The Ideal Candidate, • Strong understanding of pricing, discounting, and margin protection, with the ability to balance commercial needs and customer fairness., • Highly numerate with strong analytical and problem-solving skills, able to interpret data, spot trend,s and make confident, informed decisions., • Skilled at managing deadlines and working under pressure while maintaining accuracy and attention to detail., • Excellent communicator with strong interpersonal and influencing skills, able to build relationships across multiple teams., • Comfortable owning targets and objectives, and able to stay focused on priorities in a fast-paced environment., • Confident using Excel and reservation or revenue management systems., • A customer-first approach, ensuring decisions reflect both customer value and commercial balance. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3392

Communications Manager – PC/Console Studio – Hertfordshire. Amiqus have partnered with an exciting studio based in Hertfordshire who are looking to hire a Communications Manager to join their growing team. The position comes with a lot of influence in the studio as you’ll be directly interfaci

A leading media agency is seeking a Looker Studio Analytics & Reporting Manager to create compelling reports visualizing media investment performance for a major global client.

A leading design studio in Greater London is seeking a Senior Project Manager to enhance workflow and delivery across various brands.

A multi-brand creative studio is seeking a Senior Project Manager to lead project delivery and enhance workflow within its graphic design studio.

A leader in consulting is seeking a skilled Manager for their Snowflake AI & Data team in London/Edinburgh.

A creative agency in Greater London seeks a Marketing Manager to enhance its brand presence globally.

A creative agency in London is seeking a Project Manager to oversee client account operations with a focus on social media.

At Blott, we're seeking a Business Development Manager to drive growth by identifying and engaging new customers.

Studio XAG is looking for a Freelance Senior Project Manager to manage projects across the design team from our London headquarters, ensuring the seamless delivery of design projects whilst delivering a high level of customer service to all of our clients. Traffic Manager & Lead Project Manager by m

A leading design studio in Central London is seeking a proactive and organized Studio Manager for a 12-month fixed-term contract. In this role, you will ensure the smooth running of the studio, manage daily operations, and support both leadership and project teams.

Proven experience in a Studio Manager, Office Manager, or Operations role within a busy environment. Studio Manager | Values-Led Design Firm | London. This pivotal role combines operational management with HR responsibilities, ensuring the studio functions efficiently while supporting the growth and

A leading global gaming company in the UK seeks an experienced Operations Manager to oversee daily operations in a dynamic, multi-market environment.

A leading book publishing tech company in the United Kingdom seeks an experienced Growth Marketer to drive user growth for their innovative writing app, Studio.

General studio upkeep – maintain excellent working order for the four podcast studios – knowledge of audio and video equipment required. Studio Manager / Engineer & Podcast Producer. Studio Management of our four podcast studios – processing bookings, managing file storage, organisation, and d

As a Senior Executive your key role will be responsibility for core aspects of client delivery supporting the engagement manager / be the engagement manager. As a Senior Executive (Manager) within our S&E team youll assist in aspects of business origination including pitches and presentations to hel

A leading B2B marketing agency in London seeks a proactive Traffic Manager to ensure the effective operation of the studio.

This Studio Manager role requires a detail oriented individual with previous management experience to be responsible for the overall and efficient running of the Studio, including:. Attend production meetings, working closely with the production manager to ensure schedule is met with jobs ready from

You’ll tap into new audiences, convert existing Reedsy users to Studio, and spread the word about why Studio is the best tool out there for writing and editing books. We’ve built an app called Studio that allows writers to develop their worlds and characters, improve their craft, and share their

Technology Consulting Manager SAP Analytics Cloud (SAC) - Planning. We are looking for technology-minded business-focused and creative managers with a passion for bringing context to SAP innovations and ability to demonstrate how it can help transform our clients day to day operations. In your role

A leading beverage company in Greater London is seeking an experienced Studio Manager for a fixed-term maternity cover. The role involves managing creative resources, coordinating teams, and overseeing studio operations.

As Creative Studio Manager, you will play a crucial role in ensuring the smooth and efficient running of the Creative Studio. Your primary responsibilities are to manage studio resourcing, optimise processes, manage workflows, and support cross‑functional collaboration so that the Creative Team ca

Join BGB Group as an Associate Studio Manager. Director and Studio Manager to oversee end‑to‑end production execution and lead night‑shift operations. Studio operations, preferably within advertising, medical communications, or healthcare marketing.

We’re seeking an Agency Business Manager to join our award‑winning Reach Studio. Champion Reach Studio externally to ensure a high industry profile through meetings, presentations and industry events, upholding Reach’s commitment to diversity, inclusion and non‑discrimination in all work.

We’re looking for an energetic and driven Studio Manager to lead one of London’s most dynamic boutique fitness studios. Lead the day‑to‑day running of the studio, ensuring a seamless and high‑quality customer journey.

A leading printing company in the North East of England is seeking a detail-oriented Studio Manager. This role involves managing a team of studio operators and CAD designers, ensuring the efficient running of the studio, and maintaining high quality standards.

A leading recruitment agency is seeking a Finance Manager for a creative brand studio in London. This position offers significant influence and a chance to shape the studio's financial future, while working collaboratively in a dynamic environment.

A leading production agency in Greater London is seeking a Junior Project Manager to support a team of Project Managers.

A creative technology firm based in London is seeking an experienced Operations Manager to provide managerial oversight of the Technical Department. The role offers a competitive salary package alongside flexible working arrangements in a vibrant studio environment.

A creative design studio in London seeks a Freelance Senior Project Manager to oversee design projects and ensure high-quality customer service.

Working closely with the internal studio team, marketing teams and internal stakeholders, you will champion studio processes and support operational efficiency across fast‑paced, multi‑channel campaigns. Supporting management in evolving and implementing studio workflow improvements. Acting as a

An innovative events company in London is seeking a Creative Studio Manager to oversee the smooth operation of the Creative Studio. You will manage studio resources and optimise processes while collaborating across teams to ensure brand consistency and timely project delivery.

A major media organization is seeking a Finance professional for an 8-month Fixed Term Contract.The successful candidate will be responsible for consolidating financial results, managing the budgeting process, and providing world-class business partnering.This role requires strong financial analytic

A global design and innovation studio is seeking an Executive Assistant/Studio Coordinator in London to support the MENA Managing Director. This role offers an exciting opportunity to work at the heart of a growing team in a globally recognized studio.

With responsibilities including liaising between clients and design studios, this position emphasizes problem-solving and the delivery of high-quality creative materials. A global business services provider is seeking a Creative Project Manager in London.

Prior experience as an Office Manager, Studio Manager, or Team Coordinator in fashion, creative industries, or luxury preferred. With a growing international audience and expanding operations, we are seeking an exceptionally organised Office Manager to oversee the smooth running of our workspaces an

You'll partner closely with Account Management and Client Services, shaping project performance, guiding commercial decisions and helping keep the studio running sharp and commercially sound. This role are in studio Mon-Thurs each week. You’ll have real influence, meaningful ownership and a seat a

To support this momentum, we’re looking for an experienced Studio Manager to join our creative team—an internal creative agency—on a fixed‑term maternity cover basis. Operational oversight – oversee studio systems, tools, suppliers and freelance operations to maintain smooth day‑to‑day

A leading strategy consultancy in Greater London is seeking a Senior Executive for their Deal Finance team.This role involves assisting in business originations, supporting client delivery, and advising on mergers and acquisitions.The ideal candidate will have experience in transactions or finance f

We are seeking a skilled Senior Account Manager to join our Client Services team.

A multi-brand design studio is seeking a Senior Project Manager to oversee delivery and workflow.

Are you an organized, proactive professional looking to make an impact in a creative studio environment? This is an exciting opportunity to join a renowned architecture and design practice as Studio Manager on a 12-month fixed-term contract. As Studio Manager, you will be the central point of contac

A creative design studio in Greater London is seeking a Senior Project Manager to enhance delivery and workflow across their multi-brand Graphic Design studio.

A community-focused company in England is seeking a Studio & Community Manager to oversee daily operations at their Bow or Barking locations.

A creative design agency in Greater London is seeking a Senior Project Manager to oversee workflow and delivery in a busy studio environment. Ideal candidates will have over 6 years of project management experience, exceptional communication skills, and a proactive attitude to improve studio collabo