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Trabajos support analyst en Reino Unido

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  • IT Support Analyst
    IT Support Analyst
    hace 8 días
    £32000–£38000 anual
    Jornada completa
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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  • Business Analyst
    Business Analyst
    hace 15 días
    Jornada completa
    Harrow

    Business Analysis & Systems Design • Analyse existing business processes and information systems to identify improvement opportunities, • Gather, document, and validate business and technical requirements from stakeholders, • Produce functional specifications, system models, and process documentation, • Translate business needs into logical and physical system designs, • Support solution architecture decisions in collaboration with development teams, • Ensure solutions are scalable, secure, and fit for operational use Healthcare Industry Responsibilities • Support IT systems used in healthcare, clinical, or health-adjacent environments, • Analyse workflows involving patient data, clinical reporting, or operational healthcare systems, • Ensure system designs align with data protection, confidentiality, and regulatory expectations (e.g. secure handling of health information), • Assist in the implementation or enhancement of systems supporting healthcare service delivery, • Work with healthcare stakeholders to ensure systems meet usability and compliance needs Delivery & Stakeholder Support • Act as a bridge between technical teams and non-technical users, • Support testing, user acceptance, and implementation planning, • Assist with impact assessments and controlled change management, • Maintain clear documentation to support long-term system maintenance Required Skills and Experience • Proven experience as an IT Business Analyst, Systems Analyst, or Systems Designer, • Strong understanding of systems development lifecycles (SDLC), • Experience producing structured requirements and system design documentation, • Ability to analyse complex systems and business processes methodically, • Experience working with stakeholders in regulated or structured environments, • Clear written and verbal communication skills

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  • Management consultants and business analysts
    Management consultants and business analysts
    hace 2 meses
    £48000–£52000 anual
    Jornada completa
    London

    Company Overview: UK CHINA ABC LIMITED is a London-based enterprise engaged in property investment, leasing, and real-estate management. Registered at 26-28 Victoria Parade, London SE10 9FR, the company operates across residential and commercial property sectors, providing integrated services that combine strategic investment insight with practical asset management. As our business expands, we are seeking a Management Consultant and Business Analyst to support our continued growth and operational excellence. Key Responsibilities: Identify and evaluate new business opportunities, partnerships and investment strategies to drive company growth, including assessing potential markets, competitor activities, and client needs to recommend actionable initiatives that enhance revenue and expand market presence. Conduct detailed market and financial analyses, preparing comprehensive reports and tailored business proposals to support strategic decisions, evaluate investment feasibility, and provide management with data-driven insights for informed long-term planning. Coordinate with internal teams and external stakeholders—including clients, partners, and regulatory bodies—to ensure efficient project execution, contract compliance, timely delivery of services, and alignment with company objectives and quality standards. Monitor business performance metrics across projects, financial results, and client satisfaction levels, using analytics and reporting tools to identify trends, measure progress, and provide actionable insights that enhance operational efficiency. Recommend process improvements and develop strategic business plans that align with long-term corporate goals, streamline workflows, optimize resources, and support sustainable growth across real-estate, consulting, and investment operations. We Offer: Competitive annual salary of £48,000 – £52,000 with growth potential. Prime London location with convenient transport access. Professional growth opportunities in a dynamic real-estate and consulting environment. Supportive, international and collaborative workplace culture that values innovation and initiative.

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  • Security Operations Analyst
    Security Operations Analyst
    hace 2 meses
    £36000–£49000 anual
    Jornada completa
    London

    As a Security Operations Analyst. You’ll monitor, triage, and respond to threats across our global estate, using modern SIEM/EDR and automation to keep [Company/clients] safe. Hybrid working, strong learning culture, and clear progression. The role • You’ll be part of our Security Operations Centre, detecting and responding to cyber threats, improving our controls, and guiding the business through security incidents. This role suits someone hands-on with SOC tooling, calm under pressure, and eager to automate the boring stuff. What you’ll do • Monitor and triage security alerts across SIEM (e.g., Microsoft Sentinel/Splunk), EDR (e.g., Defender for Endpoint/CrowdStrike), email security, and cloud platforms., • Investigate incidents end-to-end: scoping, containment, eradication, and recovery; maintain clear incident records and timelines., • Execute and improve playbooks/runbooks; contribute to SOAR automation for repetitive tasks., • Perform threat hunting using hypotheses mapped to MITRE ATT&CK; enrich findings with threat intelligence (internal and external)., • Lead/assist on phishing investigations, malware analysis at triage level, and suspicious user activity reviews., • Collaborate with IT/Cloud/Network teams on log onboarding, tuning, and control gaps; reduce false positives., • Track and meet SLAs/KPIs (MTTD/MTTR); deliver concise, executive-ready post-incident reports and lessons learned., • Support vulnerability management by contextualising exposures and recommending remediation priorities., • Participate in shift handovers and, if applicable, an out-of-hours/on-call rota., • Contribute to security awareness and purple-team exercises/attack simulations. What you’ll bring • Experience in a SOC/IR role (typically 2–5 years for this level) with demonstrable incident handling., • Working knowledge of: SIEM, EDR, email security, network security (IDS/IPS, firewalls), and cloud security (Azure/AWS)., • Ability to query and analyse data (KQL/Splunk SPL/SQL); basic scripting (PowerShell or Python) for enrichment and automation., • Familiarity with frameworks and standards: MITRE ATT&CK, NIST CSF, ISO/IEC 27001, and Cyber Essentials/Plus., • Strong written and verbal communication; comfortable translating technical risk for non-technical audiences., • A proactive mindset: curiosity, ownership, and continuous improvement., • Nice to have (advantageous, not essential), • Certifications such as Security+, CySA+, SC-200, AZ-500, GCIH/GCIA/GCTI, SSCP, GCED, or equivalent., • Experience with SOAR tooling, sandboxing, DFIR basics, or purple-team methodology., • Exposure to identity security (Entra ID, Okta), SaaS security, or container/Kubernetes security., • Experience in regulated environments (financial services, public sector) and/or UK SC/BPSS clearance eligibility. What we offer • Leave: 20 days’ annual leave, • Pension & protection: Employer pension contribution, life assurance, and income protection., • Learning & growth: Budget for certifications, paid exam days, access to labs and training platforms; clear progression to Senior Analyst/Incident Responder/Threat Hunter.

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  • Business Development Executive
    Business Development Executive
    hace 2 meses
    £50000 anual
    Jornada completa
    London

    Company Overview: Apex UK Consulting is a London-based corporate service provider offering a comprehensive range of business solutions, including branding, marketing, customer support, and new business development services. The firm works closely with clients across various industries, including financial services, to help them expand their business presence and market reach. Role Overview: Apex UK Consulting provides business development services for selected clients in the payment and fintech sectors. This position will be employed by Apex UK Consulting but will be dedicated to supporting one of its key clients — a regulated Electronic Money Institution (EMI) offering corporate payment accounts, international transfers, and currency exchange services. Apex UK Consulting is seeking an experienced Senior business development with a strong background in the payment industry, including business accounts, remittance, and international transfers. The successful candidate will leverage existing networks and industry expertise to generate new business opportunities, identify potential corporate clients to open payment accounts, and expand the EMI client’s market reach across key sectors such as E-commerce, investment, education, property, and payment service providers. Key Responsibilities: -⁠ ⁠Lead business development initiatives for the EMI client focused on corporate payment accounts and FX services with a support of junior analyst. -⁠ ⁠Identify and onboard new corporate clients requiring international transfers, multi-currency accounts, or cross-border payment solutions. -⁠ ⁠Utilise existing relationships and networks within the payment, E-commerce, and financial services industries to drive client acquisition. -⁠ ⁠Develop and execute strategies to attract and retain clients from payment service providers, ensuring compliance with regulatory standards. -⁠ ⁠Collaborate with the client’s compliance, product, and marketing teams to ensure smooth onboarding and effective delivery of services. -⁠ ⁠Provide market insights, competitor analysis, and client feedback to support continuous product improvement. Requirements: -⁠ ⁠Minimum 5 years’ experience in business development within the payment, fintech, or banking industry. -⁠ ⁠Proven track record in acquiring clients for corporate payment accounts, international transfers, or remittance services. -⁠ ⁠Established network and client relationships within relevant sectors, particularly E-commerce, and financial services. -⁠ ⁠Familiarity with cross-border payments, FX, and KYC/AML compliance processes. -⁠ ⁠Excellent interpersonal, negotiation, and relationship management skills. -⁠ ⁠Self-motivated, results-driven, and capable of working independently. -⁠ ⁠Relevant industry experience and networks. What’s Offered: -⁠ ⁠Competitive salary with performance-based incentives. -⁠ ⁠Hybrid working model. -⁠ ⁠Opportunity to play a key role in growing a regulated fintech business. -⁠ ⁠Collaborative, innovative, and entrepreneurial working environment.

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  • Business Analyst
    Business Analyst
    hace 2 meses
    £32000–£39000 anual
    Jornada completa
    Hayes

    Summary: Lexen Digital is seeking a Business Research Analyst who will deliver rigorous business research, insight and intelligence to support our strategic growth and service innovation. The successful candidate will work closely with our leadership team and consulting unit to identify market opportunities and business risks. Key Responsibilities: 1. Conduct primary and secondary research on industry trends, markets, competitors, customers and business models., 2. Analyse quantitative and qualitative data to produce actionable insights and strategic recommendations., 3. Prepare research reports, presentations and dashboards for senior stakeholders., 4. Monitor changes in technology, regulation or business environment and advise on implications for Lexen Digital., 5. Collaborate with cross-functional teams (e.g., digital solutions, consulting, sales) to integrate research findings into business planning. Essential Skills & Experience: 1. Master’s degree (or equivalent) in Business, Economics, Marketing, Social Sciences or related discipline., 2. Proven experience (1-2 years) in business research, market intelligence or strategic consultancy., 3. Strong analytical skills, comfortable working with data and interpreting it for decision-making., 4. Excellent written and verbal communication skills; ability to produce concise reports and charts., 5. Proficiency with tools such as Excel (including pivot tables, formulas), and preferably some exposure to BI/visualisation tools (Power BI, Tableau) or statistical software. Desirable Skills: 1. Experience in digital / IT services or technology-driven businesses., 2. Familiarity with competitive intelligence practices & business modelling., 3. Ability to work independently and take initiative in less defined research areas.

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