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  • General Manager
    General Manager
    1 month ago
    £55000–£60000 yearly
    Full-time
    London

    About us: Firebird is a lively open-fire restaurant and wine bar in the heart of Soho. We’re currently seeking a talented and passionate General Manager to join our team. If you have experience in similar role and background in fine dining, we invite you to apply. The restaurant draws inspiration from a simple Mediterranean cooking approach, serving seasonal food, cooked over fire alongside a dynamic selection of wines, including specialties from small producers across the continent. An independent women-led business, working with just local and sustainable suppliers and fresh ingredients. The Role: We are looking for a General Manager to lead our vibrant team: • A skilled service pro, maintaining brand quality and loyalty, • A natural host, the face of the restaurant - constantly looking to create meaningful relationships with our guests and improve their dining experience, • Someone who has strong leadership & people management skills - ability to educate, train and inspire, developing team members to contribute to the overall success of the business, as well as supporting their own personal growth, • A multitask player – you’re as comfortable doing mise-en-place as you are working alongside the owners on ways to develop the business, • Someone who has strong knowledge and basis in all financial aspects of the business - understanding of budgets, cost controls, and forecasting, • Able to identify improvements and drive revenue The ideal candidate: • 2+ years in GM role with previous proven career in independent restaurants, • Confident, approachable and with strong leadership skills, • Positive, proactive and team-oriented, • Professional and able to build genuine guest rapport What you get? • Competitive salary based on experience, • 28 days annual leave, • Generous staff discount, • Access to our wine cellar at a cost price, • Thoughtful and delicious staff food, • Good vibes Please only apply if you have appropriate experience We are dedicated to providing a healthy workspace with a passionate and experienced team of individuals serving exceptional food matched with an exciting wine list and attentive service in a friendly and relaxed environment.

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  • Host Door Person
    Host Door Person
    4 days ago
    Full-time
    St. James's, Westminster

    Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Host Door Person, you are the first and last impression of the restaurant — a key figure in setting the tone for every guest’s experience. Positioned at the entrance, you will deliver a warm, confident, and polished welcome while maintaining organisation and flow at the door. This role combines the presence and awareness of a traditional doorman with the engagement and guest focus of a host. You will actively greet and engage guests on arrival, manage queues calmly during busy service periods, and ensure the entrance remains inviting, organised, and reflective of the restaurant’s standards. Working closely with the reception and front-of-house teams, you will help coordinate reservations, walk-ins, and wait times to create a seamless and positive arrival experience. Key responsibilities: • Welcome all guests with warmth, professionalism, and genuine hospitality, setting the tone for their dining experience., • Manage guest flow at the entrance, maintaining calm and organised queues during peak service times., • Engage confidently with guests, confirming reservations and directing them appropriately to the host stand or waiting area., • Communicate clearly with the reception team regarding bookings, walk-ins, wait times, and table readiness., • Maintain a visible and reassuring presence at the door at all times., • Ensure the entrance area remains clean, orderly, and aligned with the restaurant’s brand and ambience., • Handle guest queries or concerns politely and efficiently, escalating when necessary., • Monitor capacity levels and support the team in managing busy services professionally., • Assist with departures, thanking guests warmly and inviting them to return. About you: • Previous experience in a high-quality restaurant or hospitality environment in a guest-facing role., • Naturally polite, engaging, and confident when interacting with guests., • Excellent communication and interpersonal skills., • Calm and composed under pressure, with the ability to manage queues while maintaining a welcoming atmosphere., • Impeccable personal presentation aligned with premium hospitality standards., • Observant, proactive, and attentive to detail., • A supportive team player who works closely with reception and front-of-house colleagues., • Passionate about delivering an exceptional first impression and creating a positive dining experience from the moment guests arrive. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

    Immediate start!
    Easy apply
  • Head Barista
    Head Barista
    4 days ago
    £15.71–£17.71 hourly
    Full-time
    London

    HEAD BARISTA – HONEST GREENS We are Honest Greens 🌱, a fast-growing, purpose-driven restaurant lifestyle brand born from the belief that living a healthy lifestyle is a fundamental human right. Since 2017, we’ve been redefining the way people eat by offering real, honest, and delicious food fast and affordable , made by real chefs using fresh, local, and sustainable ingredients. Our mission is to democratize healthy living and become part of our customers’ everyday lives. We’re here to challenge the rules of the industry, championing real food, authentic people, and a culture where everyone can grow, learn, and be themselves. If you’re passionate about coffee, teamwork, and building something meaningful in a dynamic environment , this might be your place. We are looking for an experienced and passionate HEAD BARISTA to lead our café team and ensure excellence in every cup, every dessert, and every customer interaction. Your day-to-day will include… • Leading and coordinating the café team to ensure top-quality coffee, tea, and dessert preparation., • Ensuring compliance with quality standards, hygiene protocols, and food safety regulations within the café area., • Planning and organizing café operations to optimize time, workflow, and resources., • Training, mentoring, and motivating the team to foster a collaborative, engaged, and high-performing environment., • Supporting the front-of-house team when needed, contributing to smooth service and great guest experiences. Skills & Qualifications • Proven experience as a Head Barista or in a similar role, ideally in high-volume environments., • Genuine passion for coffee, healthy food, sustainability, and environmental responsibility., • Strong leadership and communication skills, with the ability to inspire and guide teams., • Ability to manage multiple tasks in a fast-paced, dynamic setting., • Availability to work in Madrid., • Team player mindset you enjoy collaborating and supporting others whenever needed. What we offer • Permanent contract., • Full-time position (30-40 hours per week)., • Additional compensation for public holidays, night shifts, and overtime., • The opportunity to be part of a fast-expanding company with a clear purpose and strong values, committed to real and sustainable food., • A dynamic, collaborative, and people-first work environment. Benefits 💸 Attractive wage 🍍 Free daily food ( daily credit during your shift) 🥑 50% discount in our restaurants (monthly limit) 🎟️ Corporate events and team activities 🚀 Internal growth opportunities 📚 Ongoing training and development

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  • Senior Receptionist
    Senior Receptionist
    5 days ago
    Full-time
    St. James's, Westminster

    Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Senior Receptionist at Fallow, you will take charge of reservations, guest coordination, and front-of-house operations while mentoring junior team members. Your warm and professional demeanour will set the tone for an exceptional dining experience, ensuring efficiency and excellence in service. Key responsibilities: • Oversee and manage the reception team, ensuring smooth guest arrivals and departures., • Handle reservations, seating arrangements, and guest flow to optimize the dining experience., • Train and mentor junior receptionists, maintaining high standards of service., • Manage phone and email inquiries, assisting with bookings and special requests., • Work closely with front-of-house and management teams to ensure seamless operations., • Maintain an organized and welcoming reception area. About you: • Previous experience as a Senior Receptionist or in a similar leadership role within hospitality., • Exceptional customer service, communication, and organizational skills., • Ability to multitask and remain calm under pressure., • A team player with leadership qualities and a proactive attitude., • Strong attention to detail and problem-solving skills., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

    Immediate start!
    Easy apply
  • Restaurant supervisor
    Restaurant supervisor
    4 days ago
    £15.71–£17.71 hourly
    Full-time
    London

    Honest Greens is a fast-growing, innovative restaurant brand with a clear mission: to improve society through authentic food. We believe that eating healthy should be simple, accessible and delicious. That's why we create gastronomic experiences that combine flavour, health and sustainability, integrating technology and new trends to help people take care of themselves and live better. We are here to change the rules of the industry. We rely on authentic, healthy and tasty cuisine, and on authentic people, eager to invest and evolve in a dynamic and committed environment. If you're looking for a place where you can be yourself, learn every day, and work as a team, you're right at Honest Greens. Your mission As a SHIFT LEADER, you will be responsible for coordinating the front of house team (servers and hosts) during services, ensuring exceptional service and a memorable experience for our guests. You will lead the operations in the room, resolve incidents in real-time, and ensure that Honest Greens' standards are met at all times. Responsibilities: • Coordinate and supervise the front of house team during services., • Guarantee the quality of service and customer satisfaction., • Manage incidents and resolve issues quickly and efficiently., • Organize and prioritize tasks to ensure smooth service., • Ensure compliance with operational protocols and hospitality standards., • Participate in the training and support of new team members., • Collaborate with the kitchen and cafeteria to optimize coordination and service, • Participate in the opening or closing of the establishment., • At least 1 year of experience in hospitality, preferably in supervisory or team leadership roles. • Flexible hours to work on a rotating basis (Monday to Sunday and holidays)., • Experience in supervising front of house teams on full services, ensuring the, • Ability to resolve incidents in real-time and maintain the fluidity of service. In addition, we will appreciate: • Experience in high-traffic restaurants or organised chains., • Training in hospitality, catering or leadership., • Leadership skills, clear communication, organizational skills and the ability to motivate teams., • Experience in opening/closing establishments, team building and monitoring key performance indicators (KPIs) in the dining room. What we offer: • Integration into a fast-growing company, at the forefront of the healthy eating revolution., • An inclusive, dynamic work environment committed to sustainable values., • Opportunities for professional development and continuing education., • Active participation in a project that has a positive impact on the community and the environment., • A permanent contract and job stability. Advantages: • Daily meal at work, • 50% discount to enjoy our products (monthly limit)., • Corporate events and team activities., • Opportunities for internal development Benefits: • Company events, • Company pension, • Employee discount

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  • Cluster Operaitons Manager
    Cluster Operaitons Manager
    6 days ago
    Full-time
    London

    JOB OVERVIEW To lead and support departmental colleagues and team members across the business, to ensure tasks are allocated and manage the day-to-day practical aspects of the hotel operation in an organised, structured and professional way. The Operations Manager leads multiple departments, optimising processes and driving profitability while maintaining high levels of service quality. They ensure that all tasks and procedures within the property are conducted in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Operational Management: Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments. Ensure compliance with health, safety, and legal regulations. Monitor daily operations to maintain smooth functioning and resolve issues promptly. Guest Experience: Maintain high standards of customer service and guest satisfaction. Handle guest complaints and feedback professionally, ensuring timely resolution. Implement initiatives to enhance guest loyalty and repeat business. Financial & Revenue Management: Assist in budgeting, forecasting, and cost control measures. Monitor departmental expenses and implement strategies to maximise profitability. Assist Cluster/General Manager to optimise occupancy and ADR (Average Daily Rate). Leadership & Development: Recruit, train, and mentor department heads and teams. Conduct performance reviews and implement development plans. Foster a positive work culture and ensure compliance with HR policies. Quality & Brand Standards: Ensure all departments adhere to brand standards and operational SOPs. Conduct regular audits and inspections to maintain quality and consistency. Drive continuous improvement initiatives. Strategic Planning: Contribute to long-term operational strategies aligned with business goals. Identify opportunities for innovation and efficiency improvements. Support sustainability and corporate social responsibility initiatives. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: Bachelor’s degree in hospitality management or related field (preferred). Experience: Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role. Proven track record in managing multi-department operations including F&B Skills: Passionate about hotel operations and delivering exceptional guest experiences. Strong leadership and people management skills. Excellent communication, coaching and problem-solving abilities. Exceptional financial acumen and understanding of hotel revenue streams. Knowledge of PMS, POS and operational software. Ability to work under pressure and adapt to changing priorities. Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment.

    No experience
    Easy apply
  • Quality Control and Planning Engineer
    Quality Control and Planning Engineer
    2 months ago
    £31000–£34000 yearly
    Full-time
    Greenford

    Duties and Responsibilities: • Develop, implement, and maintain quality assurance systems and procedures in line with manufacturing standards for plastic packaging products, • Conduct inspections and testing of raw plastic materials (including polymers, recycled plastics, and additives), in-process production, and finished goods, • Monitor extrusion, conversion, sealing, and printing processes to ensure consistent quality and adherence to specifications, • Identify product defects such as thickness variation, sealing faults, contamination, or print inconsistencies, and carry out root cause analysis, • Implement and resolve quality issues and minimise production waste, • Ensure compliance with UK and international standards, including ISO quality and environmental standards relevant to plastic packaging, • Maintain detailed quality documentation, audit records, and compliance reports for internal and external review, • Liaise with suppliers and internal departments to address material or production-related quality concerns, • Develop and manage production schedules to meet customer demand and delivery timelines, • Coordinate with procurement, production, and logistics teams to ensure efficient workflow and material availability, • Monitor production capacity, machine efficiency, and downtime, adjusting plans to optimise output, • Track and analyse KPIs such as product quality, waste reduction, and operational efficiency, • Ensure effective utilisation of resources, with a focus on reducing plastic waste and supporting sustainability initiatives, • Manage inventory, and support production planning, • Support continuous improvement and lean manufacturing initiatives across production processes, • Participate in internal and external audits and ensure ongoing compliance with health, safety, and environmental regulations Skills, Qualifications, and Experience: • Relevant Master’s or Bachelor’s degree, • Relevant experience in relevant field, • Strong knowledge of plastic materials, packaging production processes, and quality standards, • Understanding of regulatory frameworks and compliance requirements (e.g., ISO standards), • Proficiency in ERP/MRP systems and Microsoft Office applications, • Strong analytical, organisational, and problem-solving skills, • Excellent communication skills and ability to work collaboratively across teams, • Ability to work under pressure and meet production deadlines, • High level of accuracy and attention to detail.

    No experience
    Easy apply