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We are looking for a high energy experienced supervisor. Heard is growing fast and we are looking for great people who love to work in a fast environment. HEARD is pioneering a new era of fast food. Founded by 2 Michelin-starred Chef Jordan Bailey, we are a produce-first concept focused on sustainability, exceptional ingredients, and culinary precision. Our mission is to elevate fast food by delivering world-class flavour and service in a dynamic, busy environment As a Supervisor You’ll help create memorable guest experiences by upholding our standards, supporting your team, and bringing positive energy to every shift. Key Responsibilities Provide attentive, high-quality service to all guests Support your team during busy periods with clear communication and teamwork Always maintain cleanliness and organisation on the floor Ensure orders are taken accurately and delivered promptly Be knowledgeable about the menu and able to answer guest questions confidently Communicate guest feedback and any issues to management as needed Requirements Previous experience in a customer-facing role in hospitality A positive attitude and willingness to learn Strong communication and interpersonal skills Ability to stay calm and efficient under pressure Reliable, punctual, and a team player Basic understanding of food safety practices Why Join Us? Join an innovative, chef-led concept committed to excellence and sustainability. You will have the opportunity to grow within a forward-thinking brand and make a lasting impact on the future of fast food.
Simple Health Kitchen – General Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a GM, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the Operations manager, to achieve the business goals set out by your Head of Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.
Feel Revive Ltd is a forward-thinking company dedicated to wellness, innovation, and sustainable growth. We are currently seeking a motivated, detail-oriented, and strategic Business Support Manager to join our dynamic team. Key Responsibilities: o Manage daily office operations to ensure smooth workflow. o Maintain accurate records, client databases, and documentation. o Oversee stock levels and liaise with suppliers for timely replenishment. o Handle client inquiries, complaints, and feedback promptly. o Ensure a high standard of customer service is delivered across all channels. o Monitor online reviews and client satisfaction metrics. o Assist with invoice processing and expense reports. o Prepare weekly and monthly reports on business performance for senior management. o Support budgeting and financial tracking. o Coordinate promotional campaigns and social media scheduling with marketing. o Track effectiveness of marketing efforts and provide feedback. o Liaise with external partners or influencers where needed. o Ensure compliance with health and safety and data protection regulations. o Maintain internal policies and update them as needed. o Support internal audits and quality control processes. What We Offer: A positive, growth-oriented work environment. Opportunities for professional development. Flexible working arrangements. Discounts on Feel Revive products and services.
The Role As General Manager, you will oversee all aspects of daily operations, leading by example to deliver an exceptional guest experience. You will be responsible for ensuring operational excellence, financial performance, and team development while upholding the brand’s high standards. Key Responsibilities •Provide leadership and day-to-day oversight across front and back of house •Recruit, train, and motivate a high-performing, engaged team •Maintain exceptional standards of guest service and operational efficiency •Oversee inventory management, cost controls, and rotas •Ensure compliance with all food safety, health, and safety regulations •Collaborate with senior leadership to implement brand initiatives and support business growth Requirements •Proven experience in a senior management role within a high-volume hospitality environment •Strong leadership and interpersonal skills with a passion for team development •A commitment to service excellence and guest satisfaction •Commercial acumen with experience managing budgets and KPIs •Excellent organisational and problem-solving abilities Why Join Us? Join an innovative, chef-led concept committed to excellence and sustainability. You will have the opportunity to grow within a forward-thinking brand and make a lasting impact on the future of fast food.
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Pastry Chef de Partie at Roe, you will be responsible for running the pastry section of the kitchen, ensuring the highest standards in the preparation, presentation, and execution of all pastry and dessert items. This is a fantastic opportunity to work alongside skilled chefs and expand your knowledge in an innovative, ingredient-led environment. Key responsibilities: - Take charge of the pastry section, preparing and producing desserts, breads, and baked goods to an exceptional standard. - Ensure consistency, creativity, and precision in every pastry item served. - Assist in the management of pastry stock levels, ordering, and storage in line with purchasing and sustainability guidelines. - Maintain a clean, organized, and efficient pastry area at all times. - Collaborate closely with the wider kitchen team to support seamless service. - Uphold food safety, hygiene, and allergen awareness practices to the highest standard. About you: - Previous experience as a Pastry Chef de Partie, or solid experience as a Demi Chef de Partie in a fast-paced, high-quality pastry kitchen. - Passionate about modern pastry techniques, seasonal ingredients, and innovation. - Meticulous attention to detail and a strong commitment to excellence. - A collaborative team player with excellent communication skills. - Positive, proactive, and eager to grow and develop within a supportive environment. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Be part of the next generation of global hospitality leaders with a dual-degree master’s that blends academic rigor, immersive experiences, and international exposure. 🎓 Earn a double Master’s degree Graduate with a Master of Science from emlyon business school, accredited by the Conférence des Grandes Écoles, and a Level 7 RNCP certification in Hospitality & Restaurant Management from Institut Lyfe. 🏙️ Study in Lyon, Paris & Las Vegas Gain firsthand insight into three world-class hospitality hubs. From the roots of French gastronomy to the innovation capital of the U.S., each location brings a fresh lens on the global industry. 🇬🇧 100% taught in English With a fully English-taught curriculum, this program is accessible to international candidates from diverse academic and cultural backgrounds. 💰 Scholarships available emlyon and Institut Lyfe offer a range of merit- and need-based scholarships—encouraging talented students from around the world to join the program. What you will learn ✅Master hospitality strategy & operations Understand the core business mechanics behind leading hospitality brands—finance, management, and service excellence. ✅Design tomorrow’s guest experiences Go beyond theory to explore how tech, personalization, and sustainability are redefining the customer journey. ✅Build and position global hospitality brands Delve into lifestyle and luxury positioning strategies used by iconic hotels, restaurants, and experience-driven companies. ✅Engage directly with the industry Apply your learning through hands-on projects, consulting missions, and international field experiences—from Paris to Las Vegas. Course details Who is the course for? This 18-month MSc is designed for ambitious individuals ready to kick-start or deepen their journey in international hospitality. Whether you're transitioning from another field or already have foundational hospitality knowledge, this program offers the tools, exposure, and global insight to help you thrive. 📍 Study in 3 dynamic hubs: From Lyon to Paris and Las Vegas, each location offers a unique industry perspective—ensuring you graduate with real-world insights and an international mindset. 💫 Led by two industry leaders: Learn from top-tier faculty and hospitality experts at Institut Lyfe and emlyon business school—a dual approach blending academic excellence with industry immersion. ⏳ Tailored learning paths: Based on your prior experience, you’ll follow either the Advanced or Accelerated track, ensuring that every student builds a strong, industry-relevant foundation. 🎓 Real experience, real outcomes: Complete a 4–6 month internship and a graduate thesis—essential steps toward launching your career in luxury hospitality, F&B, hotel management, or tourism innovation.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Senior Sous Chef at Fallow, you will work closely with our Head Chef to deliver an outstanding dining experience. You will take a lead role in maintaining the highest standards of food quality, creativity, and efficiency, helping to shape a progressive and forward-thinking kitchen. Key responsibilities: - Oversee daily kitchen operations, ensuring smooth and efficient service during peak hours. - Ensure consistency in food quality, presentation, and portion control across all dishes. - Implement and maintain kitchen workflows to optimize efficiency and minimize waste. - Monitor inventory levels, conduct stock takes, and manage ordering to prevent shortages. - Enforce health, safety, and hygiene regulations, ensuring compliance with food safety standards. - Train and supervise kitchen staff, ensuring they follow recipes, procedures, and best practices. - Manage kitchen maintenance and cleanliness, coordinating necessary repairs and upkeep. - Assist the Head Chef in menu planning and development, incorporating seasonal and sustainable ingredients. About you: - Proven experience as a Sous Chef in a high-quality, fast-paced kitchen. - Passion for sustainability and innovative cooking techniques. - Strong leadership skills with the ability to train, inspire, and develop a team. - Excellent organizational and time management abilities. - A collaborative mindset and a commitment to fostering a positive kitchen culture. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
About the job Purpose To achieve food and beverage revenue, profit and customer satisfaction goals by maintaining a clean, sanitized kitchen and managing the stewarding area. Areas of Responsibility Develop and implement strategies for purchasing area aligned with the company’s food and beverage objectives. Create an environment for employees aligned with the company culture through constant communication and reinforcement. Develop and implement strategies for attracting and retaining employees. Deliver the company experience for guests and employees. Communicate and reinforce the service vision for the hotel to supervisors and employees. Create an environment at the hotel designed to stimulate all senses through personal services, amenities and experiences provided by employees. Ensure that the hotel delivers the company experience by reviewing hotel operations from the customer’s perspective as well as from a business perspective. Keep current on pulse of the guests, constantly seeking opportunities to follow up on their experience. Provide employees with the tools and environment they need to deliver the company experience. Develop and implement strategies and practices that support employee engagement. Support the luxury dining experience by maintaining supplies for food and beverage service. Maintain par levels of stock; complete requisition for additional supplies as appropriate. Maintain and research pricing for all purchased goods. Maintain all records needed for accounting. Maintain all specifications and update them in conjunction with the chef on a constant basis. Insure that all goods required to run the F&B department are available when necessary. Schedule employees based upon forecasted volumes. Manage the operation of the purchasing department; train employees on proper goods receiving and storage methods. Check the proper operation of the dish machine/cleaning equipment daily. Keep purchasing and storage areas clean and organized as per the chef’s standards. Success Factors Focus on the customer: Seek to understand the internal/external customer and meet the needs of both the customer and the company. Drive for results: Work to achieve high levels of personal and organizational performance in order to meet or exceed objectives. Foster teamwork: Work well in a team environment and motivate teams to sustain exceptional levels of performance. Improve continuously: Constantly assess and adapt to current practices to perform a task better, faster or more efficiently. Attend to detail: Ensure that data is accurate and work is thorough, meeting the highest standards. Build strong relationships: Foster trust and cooperation among coworkers, customers and suppliers; develop and sustain personal contact in order to provide mutual benefit. Share information: Provide information so that coworkers, customers and suppliers understand and can take action. Key Skills and Requirements Delegation: Assign tasks using such techniques as needs analysis, individual skills assessment, objective setting and communication. Organization: Demonstrate ability to proactively prioritize needs and effectively manage resources. Performance management, supervisory: Demonstrate ability to relate to, communicate with and motivate employees to sustained high performance and quality levels. Planning: Skilled in determining whether tasks should be attempted, identifying the most effective way to complete the task, and preparing to overcome expected difficulties. Three to four years’ management experience in hotel purchasing operations. High school diploma. Department: Purchasing The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.
KITCHEN ASSISTANT Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Kitchen Porter at Fallow, you will play a vital role in supporting the kitchen team, ensuring a clean, organized, and efficient working environment. This is a fantastic opportunity to work closely with experienced chefs and gain valuable experience in an innovative culinary setting. Key responsibilities: - Maintain cleanliness and organization in the kitchen, including washing dishes, utensils, and kitchen equipment. - Assist with basic food preparation tasks as required by the chefs. - Ensure work surfaces, storage areas, and kitchen floors are clean and hygienic. - Handle deliveries, unpack supplies, and store ingredients correctly. - Support chefs with stock rotation and waste management to maintain high food safety standards. - Ensure compliance with all health and safety regulations. About you: - A hardworking and reliable team player with a strong work ethic. - Ability to work efficiently in a fast-paced kitchen environment. - A positive and proactive attitude with a willingness to learn. - Good organizational skills and attention to detail. - Experience in a similar role is a plus but not essential – training will be provided. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
At Kennedy’s of Barbican, the roles of waiter and sales assistant are integral to delivering the restaurant’s reputation for friendly, efficient service in its casual, welcoming atmosphere. Based on typical responsibilities for these roles in a traditional British restaurant like Kennedy’s, here’s a description of each: **Waiter Role** - Customer Interaction : Waiters greet and seat customers, creating a warm and approachable vibe. They take orders, explain menu items (e.g., fish and chips, pies, or vegetarian options), and offer recommendations, ensuring diners feel informed about the fresh, sustainable seafood and other dishes. - Food and Beverage Service : They serve food and drinks promptly, ensuring dishes like cod with hand-cut chips or sticky toffee pudding are presented well. Waiters also handle special requests, such as dietary accommodations, and check in with guests to ensure satisfaction. - Table Management : Responsibilities include setting tables, clearing plates, and maintaining a clean dining area, both indoors and on the outdoor terrace. During busy periods, like the Whitecross Street food market rush, waiters manage multiple tables efficiently. - Team Coordination : Waiters liaise with kitchen staff to ensure accurate and timely order delivery. They may also assist with takeaway orders, coordinating with delivery platforms like Just Eat or Uber Eats. - Upselling and Engagement : They promote specials, desserts, or drinks to enhance the dining experience and boost sales, while maintaining a friendly, non-pushy demeanor. - Skills and Qualities : Waiters need strong communication, multitasking, and customer service skills. Patience and adaptability are key, especially during peak times when service can slow due to high demand, as noted in some reviews. Knowledge of British cuisine and the menu’s offerings is essential. **Sales Assistant Role** - Takeaway and Counter Service : At Kennedy’s, a sales assistant likely focuses on the takeaway side, handling walk-in orders for fish and chips, pies, or burgers. They ensure orders are accurately prepared, packaged, and handed over promptly. - Customer Interaction : They engage with customers at the counter, answering questions about the menu, portion sizes, or prices (e.g., fish and chips at ~£11.95). They may also process payments and manage phone bookings for dine-in or takeaway. - Order Coordination : Sales assistants work with delivery platforms, ensuring orders are correctly assigned to drivers for services like Deliveroo or Uber Eats. They may also handle online order inquiries. - Stock and Display Management : They ensure the counter area is clean and well-stocked with condiments (e.g., Heinz sauces) and takeaway supplies. They may assist with displaying menu items or specials to attract customers. - Skills and Qualities : This role requires efficiency, attention to detail, and strong interpersonal skills. Sales assistants must handle fast-paced environments, especially during busy market hours, and be comfortable with digital order systems. **Shared Aspects** - Both roles contribute to Kennedy’s reputation for down-to-earth, welcoming service, as highlighted in reviews. They require teamwork, as staff collaborate to manage the restaurant’s open-plan dining area, outdoor terrace, and takeaway operations. - Work Environment : The roles involve working in a lively setting near the Barbican Centre, with shifts covering Monday to Thursday and Saturday (12:00 AM–9:30 PM), Friday (12:00 AM–10:00 PM), or Sunday (12:00 PM–9:00 PM). Flexibility is needed for evening and weekend shifts. - Qualifications : No formal qualifications are typically required, but prior experience in hospitality, a friendly demeanor, and the ability to handle a diverse customer base (locals, tourists, families) are valued.
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Waiter/Waitress at Fallow, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: - Oversee and support the front-of-house team to maintain outstanding service standards. - Provide warm, attentive, and knowledgeable service, ensuring guests feel valued. - Guide guests through the food and drink menus with expert recommendations and pairings. - Coordinate with the kitchen and bar teams to ensure smooth communication and timely service. - Maintain high levels of organization, cleanliness, and adherence to health and safety regulations. - Assist in training and mentoring junior team members, fostering a culture of excellence. - Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution. - Support management with service operations, including opening and closing procedures. About you: - Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant. - Passion for hospitality, food, sustainability, and delivering outstanding guest experiences. - Strong leadership, communication, and interpersonal skills. - Attention to detail, problem-solving ability, and the capacity to thrive under pressure. - A proactive, team-oriented attitude with a commitment to continuous improvement. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - No structured uniform, celebrate your individuality. - Staff meal during your shift. - Holiday increment with length of service. - Enhanced parental leave. - Sabbaticals. - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
ABOUT THE BRAND Founded in 2011 by Rannesh Jansari and Ria Pattni, Fushi is an award-winning, Ayurveda-inspired health and beauty brand on a mission to enhance women’s wellbeing – and their families – by creating ethically-made health and beauty solutions that positively impact lives. All our products are handmade in our London workshop and rooted in authenticity, sustainability, and Ayurvedic wisdom. POSITION OVERVIEW We are looking for a proactive and reliable Part-Time Cleaner to join our team to ensure that our workspaces remain clean, hygienic and welcoming each day. Based across both Unit 9 and Unit 12, you will play a vital role in upholding Fushi’s values of cleanliness, care, and continuous improvement. This is a hands-on role reporting to the Production & Warehouse Manager - Jason Tanswell, requiring attention to detail and pride in creating a clean and orderly environment for our employees. KEY RESPONSIBILITIES Office, Desk & Computer Cleaning - Clean and sanitise all desks, chairs and general working areas across Units 9 and 12 - Clean all desks and computer equipment (monitors, keyboards, mice) in the production floor and warehouse office areas - Dust and wipe down surfaces, including windowsills, partitions, light switches, and office equipment Kitchen and Break Area Maintenance - Clean and disinfect all surfaces, including worktops, cupboard handles, kettles, fridges and microwaves - Remove any expired items from fridges each Friday - Replenish kitchen supplies including cleaning cloths, sponges, and hand towels as required Bathroom Maintenance - Maintain cleanliness and hygiene of all toilets and washrooms across both units - Replenish hand towels, toilet rolls and soap dispensers - Rotate hand towels every day to ensure hygiene standards are met Bin Management and Waste Disposal - Empty all bins across offices, kitchens, bathrooms, and common areas daily - Replace bin bags and ensure proper waste segregation is followed Surface and Floor Cleaning - Mop and vacuum office floors, kitchen floors, and washroom floors daily - Disinfect high-touch surfaces using antibacterial cleaning products - Clean windows and door windows - Sweeping of the outside yard, in front of our two units Production & Warehouse Cleanliness - Clean and sanitise all desks, chairs and general working areas - Laundry Support (as required) - Support with ad hoc laundry collection tasks such as collecting towels or cloths for washing (if needed) Collaboration and Support - Work closely with the Facilities and Cleanliness Coordinator and flag any maintenance issues - Carry out any ad hoc tasks requested by the Production & Warehouse Manager - Take initiative to identify areas that require extra cleaning or tidying KEY SKILLS & ATTRIBUTES · Previous experience in a cleaning or facilities role (preferred but not essential) · A strong work ethic with the ability to work independently · Eye for detail and high standards of cleanliness · Punctual, reliable and trustworthy · Physically able to carry out cleaning duties · Friendly, cooperative and willing to support the wider team LIVING OUR VALUES IN THIS ROLE · Ownership – You take full responsibility for ensuring your areas are clean and presentable without reminders · Continuous Improvement – You actively look for ways to improve cleanliness and hygiene standards · Kindness & Humility – You treat shared spaces with respect and foster a positive working environment · Agile Mindset – You adapt to changing needs and are happy to support across other duties if require WHAT SUCCESS LOOKS LIKE Success in this role means reliably maintaining a clean, hygienic, and welcoming environment across Units 9 and 12. You are punctual, consistent, and complete tasks with care and minimal supervision. Desks, kitchens, bathrooms, and shared areas are always tidy, stocked, and ready for use. You notice and address areas needing attention, and communicate effectively with your manager. Staff feel supported, and visitors leave with a positive impression of Fushi’s cleanliness and professionalism. Your work helps promote wellbeing, productivity, and reflects Fushi’s core values each day.
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Sous Chef at Fowl, you will work closely with our Head Chef, bringing your culinary expertise and leadership to create an exceptional dining experience. You will play a key role in maintaining the highest standards of food quality, innovation, and sustainability, helping to shape a dynamic and forward-thinking kitchen. Key responsibilities: - Lead and manage the kitchen team with the Head Chef, ensuring a high standard of food preparation, presentation, and service. - Continuously assess and improve kitchen processes to enhance efficiency and quality. - Manage food and labour costs, including stock takes, to ensure profitability and budget targets are met. - Organize and rotate stock meticulously, ordering according to guidelines set forth by the Purchasing Team. - Work closely with the General Manager and front-of-house team to ensure a seamless experience for customers. About you: - Previous experience as a Sous Chef in a high-quality, fast-paced kitchen. - A passion for sustainability and innovative cooking techniques. - Strong leadership skills with the ability to train and develop a team. - Excellent organizational and time management abilities. - A collaborative mindset and a commitment to creating a positive kitchen culture. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes As a kitchen porter, you will provide support to all areas of the kitchen in order to maintain standards of service and cleanliness. You will be able to follow instructions and execute tasks in an efficient and timely manner. If you are looking to develop in a role you will be supported using the Clayers Academy to progress within the organisation, We are looking for a self-driven individual who strives for excellence with experience in the hospitality industry. Duties & Responsibilities The general cleaning of the kitchen including sweeping and mopping floors. Removing kitchen waste and disposing of it properly . Completing weekly cleaning schedule. Washing dishes like cutlery, pots, cutting boards and pans both by hand Loading and unloading of the dishwasher. Cleaning cooking equipment like cookers, food mixers Supporting the Chefs with Basic food preparation like washing, peeling and cutting ingredients Providing assistance to all kitchen staff, as needed. Skills and desired qualifications Excellent time management Ability to work under pressure Level 1 Food Safety Award (training provided) Awareness of manual handling techniques (training provided) Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety (training provided) Always looking for opportunities to improve your knowledge and abilities Passionate about hospitality and creating amazing experiences A keen eye for detail with excellent written and verbal communication skills Ability to build lasting relationships with colleagues and clients Honest with strong moral principles Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.35 per hour as well as weekly Tronc service charge distribution. Other great benefits include: Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. Paid Breaks: We value your time and ensure you’re compensated for your breaks. Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. Celebration Day: An additional paid day off each year to celebrate something meaningful to you. Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. Volunteer Day: A paid day off annually to give back to your local community. Birthday Gift: Choose a special gift to celebrate your birthday. Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Waiter/Waitress at Fallow, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: - Oversee and support the front-of-house team to maintain outstanding service standards. - Provide warm, attentive, and knowledgeable service, ensuring guests feel valued. - Guide guests through the food and drink menus with expert recommendations and pairings. - Coordinate with the kitchen and bar teams to ensure smooth communication and timely service. - Maintain high levels of organization, cleanliness, and adherence to health and safety regulations. - Assist in training and mentoring junior team members, fostering a culture of excellence. - Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution. - Support management with service operations, including opening and closing procedures. About you: - Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant. - Passion for hospitality, food, sustainability, and delivering outstanding guest experiences. - Strong leadership, communication, and interpersonal skills. - Attention to detail, problem-solving ability, and the capacity to thrive under pressure. - A proactive, team-oriented attitude with a commitment to continuous improvement. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - No structured uniform, celebrate your individuality. - Staff meal during your shift. - Holiday increment with length of service. - Enhanced parental leave. - Sabbaticals. - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield Stratford City, London Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding.
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As Restaurant Manager, you will be at the heart of daily service operations. Working closely with the Assistant General Manager, you will lead the front-of-house team on the floor, ensure a smooth and dynamic service, and help cultivate a culture of excellence, sustainability, and collaboration. This is a hands-on leadership role for someone who thrives in fast-paced, high-quality environments. Key responsibilities: - Support the Assistant General Manager in managing day-to-day operations with precision, efficiency, and warmth. - Lead and motivate the front-of-house team during service, ensuring every guest has an exceptional experience. - Uphold Fowl’s high standards of hospitality, consistency, and attention to detail. - Assist with scheduling, rotas, and floor plans to ensure optimal team performance. - Contribute to recruitment, onboarding, and continuous staff training and development. - Help manage stock, suppliers, and deliveries, ensuring the highest quality and minimal waste. - Ensure compliance with all health, safety, licensing, and hygiene regulations. - Play a key role in implementing and upholding sustainable practices throughout operations. About you: - Proven experience as a Restaurant Manager in a high-quality, fast-paced restaurant. - Strong floor presence with natural leadership skills and a guest-focused mindset. - A genuine passion for hospitality and sustainability. - Excellent communication and organizational abilities. - Confidence in managing service, solving problems on the spot, and keeping a cool head under pressure. - Familiarity with budgeting, stock control, and basic financials is a plus. - A team player with the ability to inspire and support colleagues at all levels. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Job Title: Supply Chain Manager Location: Bar Beach Tropical Reports to: Operations Manager Job Purpose: To oversee and optimise the end-to-end supply chain process at Bar Beach Tropical, ensuring the consistent availability of quality ingredients, beverages, and supplies while maintaining cost-efficiency, supplier compliance, and stock control standards. Key Responsibilities: Procurement & Supplier Management: Source, negotiate, and maintain strong relationships with food, beverage, and supply vendors. Ensure timely ordering and delivery of goods in line with restaurant demand and seasonal menus. Inventory Management: Maintain accurate stock levels using inventory software. Conduct regular stock takes and audits to reduce waste, manage expiry dates, and control pilferage. Logistics & Coordination: Coordinate deliveries and ensure safe, organised storage of all supplies. Monitor logistics to prevent delays and ensure cost-effective transport of goods. Forecasting & Budgeting: Work closely with the kitchen and bar teams to forecast demand based on menu trends, events, and seasonality. Manage supply budgets and provide monthly cost and usage reports. Compliance & Sustainability: Ensure all suppliers meet health, safety, and sustainability standards. Implement eco-conscious sourcing practices where possible. Key Skills & Attributes: Strong organisational and analytical skills Excellent negotiation and communication abilities Familiarity with restaurant supply chains and inventory software Proactive problem-solver with a keen eye for detail Knowledge of food safety and storage regulations Experience Required: Minimum 2 years in a supply chain, stock control, or purchasing role (preferably in hospitality or F&B) Experience with procurement systems or stock control software
St. John’s Tavern is a much-loved bar and restaurant in Archway, North London. Since opening in 1998, we have built a loyal following for our food, rooted in seasonal British and regional European cooking. Named one of London’s 50 best gastropubs by the Evening Standard, we are proud of our heritage and excited for what comes next. Our building includes three kitchens. One serves the bar, another is the open wood-fired grill in the dining room, and the third supports private events and regular supper clubs. Our inspiration comes from the generous dining traditions of Europe, including chop houses, brasseries, trattorie and comedores. We aim to provide outstanding food at honest prices in a warm and welcoming local setting. We are now looking for a passionate and talented Head Chef to lead our kitchen and shape the next chapter of St. John’s Tavern. This is a rare opportunity to join a respected and established business while helping to evolve its culinary direction. You will have the freedom to create dynamic menus for the dining room, curate bar offerings and bring fresh ideas to life through our ‘Mi Casa, Tu Casa’ supper club and events. Key Responsibilities ● Lead and motivate the kitchen team while fostering a supportive and collaborative environment. ● Design and deliver seasonal menus that reflect our values of quality produce, sustainability and minimal waste. ● Oversee all aspects of daily kitchen operations including preparation, service, hygiene and food safety standards. ● Manage stock levels, supplier relationships and ordering in line with budget targets. ● Maintain accurate portioning, costing and profit margins. ● Train and develop the team, supporting professional growth and consistency. ● Collaborate with the front of house and ownership teams on menus, events and the overall vision for the business. About You ● You have a genuine passion for food and hospitality. ● You bring experience as a senior chef in a quality-focused kitchen. ● You are a strong and calm leader who values teamwork and clear communication. ● You are highly organised with a good understanding of stock control, budgets and kitchen operations. ● You are committed to delivering consistency, quality and a positive kitchen culture. We offer a competitive salary based on experience, performance-related bonuses and the chance to work in a creative and supportive environment where your input will truly matter.
Sous Chef – New Opening Location: Canal at Taxi House Hotel, Westbourne Park Salary: £40,000 per annum Schedule: Full-Time Opening: June 2025 From the team behind Crispin and Bistro Freddie comes Canal – a new waterside restaurant opening this summer at Taxi House Hotel, overlooking the Grand Union Canal. A space where thoughtful food meets natural wines, music, and community – complete with a sun-soaked terrace and a floating DJ barge setting the tone. We’re building a tight-knit, passionate kitchen team focused on seasonal cooking, quality produce, and genuine hospitality. This is a rare opportunity to shape a kitchen from the ground up and be part of something truly creative and community-driven. The Role As Sous Chef, you'll be a key part of our leadership team, working closely with the Head Chef to bring Canal’s food philosophy to life. You’ll take charge of day-to-day kitchen operations, mentor junior chefs, and help develop a menu rooted in seasonality, sustainability, and flavour. You will: Support the Head Chef in all aspects of kitchen leadership Lead service and ensure consistency, pace, and quality across every dish Help design and develop seasonal menus and daily specials Be a hands-on leader, training and mentoring chefs at all levels Maintain strong supplier relationships and ensure the best produce is always on the pass Oversee stock control, GP targets, and kitchen organisation Uphold the highest standards of cleanliness, food safety, and compliance Be a creative, dependable presence in the kitchen, contributing to the culture and vision of the site You bring: Solid experience as a Sous Chef or strong Junior Sous in a respected, quality-driven kitchen A passion for seasonal produce and well-executed, thoughtful food Calm, focused leadership with the ability to inspire and develop a team A collaborative mindset – you enjoy being part of a creative, supportive environment A strong grasp of kitchen operations, from prep systems to GP management A desire to grow with a forward-thinking restaurant group and help shape its next chapter What’s in it for you: £40,000 per year, paid monthly Full-time role with a fair and balanced rota A chance to be part of a high-profile new opening with creative freedom and support Work in a beautiful waterside setting with a unique daytime and evening dynamic Be part of a growing hospitality group with a proven track record and plans for future sites Team meals on every shift 50% off dining at all HAM Restaurant locations 20% off wine retail Real opportunities for progression, development, and involvement in menu creation Whether you’re a seasoned Sous looking for a new challenge or a talented Senior CDP or Junior Sous ready to step up, Canal offers a fresh canvas and a supportive, ambitious environment. Come and help us create something special on the banks of the Grand Union Canal.
Location: London, Liverpool Street Base Salary: £25,000 - £30,000 DOE OTE: £100,000+ (Uncapped Commission Structure) Are you a driven, ambitious, and results-oriented professional with a passion for property investment? Join one of the most prestigious and well-established off-plan property investment consultancies and become a key player in our elite sales team. We are expanding due to continued and sustained growth and are seeking exceptional individuals who bring diligence, charisma, and strong commercial acumen to the table. If you’re ready to thrive in a professional, high-performance environment, this is the opportunity you’ve been waiting for. About the Role As an Investment Consultant, you will play a pivotal role in guiding investors and homebuyers through high-value property transactions. You’ll manage a warm and engaged database of clients, providing expert advice and building trusted relationships with long-term investors in the UK and internationally. Your focus will be on delivering tailored solutions that align with individual investment goals while supporting our mission of excellence and integrity in the off-plan property market. What We’re Looking For We’re not just hiring a salesperson—we’re investing your future and want you invested in ours. You should be: - Conscientious – meticulous in your approach with an unwavering commitment to client success - Diligent – consistent, reliable, and results-focused, with a keen eye for detail - Dynamic – energetic, engaging, and adaptable, able to think on your feet and lead compelling client conversations Key Responsibilities - Progress, manage, and close high-value property sales with professionalism and confidence - Build strong relationships with both new and existing investors, providing insightful property investment advice - Develop deep knowledge of off-plan market and our exclusive property portfolio - Collaborate with our internal teams to ensure seamless service from introduction to completion - Maintain accurate client records and uphold the highest ethical standards throughout every interaction Required Skills & Experience - Proven background in high-performance sales (property sales preferred, but not essential) - Target-driven mindset with a history of achieving and exceeding KPIs - Outstanding closing, communication, and negotiation skills - A confident, articulate, and persuasive style with strong client-facing capabilities - Understanding of property investment fundamentals (yields, LTV, ROI, etc.) - Organised and resilient with strong multi-tasking ability in professional market conditions - Previous experience in off-plan or buy-to-let property is advantageous Why Join Us? - Prestigious brand with a strong reputation in the off plan property scene - Uncapped earning potential – realistic first-year OTE of £60,000 – £70,000 - Exceptional commission & bonus structure - Career progression in a supportive, high-integrity environment - Modern City Centre offices with vibrant company culture Perks & Benefits - Performance-based bonuses & commission - Company pension scheme - Regular team events & incentives - Gym membership contribution - Monday–Friday schedule with occasional weekend availability - Supportive and collaborative team culture Location Requirement Applicants must be based in or willing commute into London. Ready to take the next step in your career? If you’re a high-performing individual with the right mindset, we want to hear from you. Apply today and be part of something exceptional.
Club Manager – ARC Club Stratford Full-time | 40 hours per week | Monday to Friday, some weekend work on occasion Salary: £35,000 p.a. About ARC Club ARC Club is a neighbourhood coworking space designed for the future of flexible work. We offer a welcoming, high-quality environment that supports both individuals and local communities. Founded in 2020, ARC is female-led, impact-driven, and on a mission to grow to 50 locations in 5 years. ARC Club's Mission + Values ARC’s mission is to scale a popular neighbourhood amenity that brings people together to nurture belonging and contribute to sustainable, local growth. Our core values that guide everything we do: Quality: ARC is a place of excellence, designed for purpose. Inclusion: ARC is where everyone belongs, a friendly face in our neighbourhood. Sustainable Growth: ARC is careful with resources in order to create long-term value. The Role As Club Manager, you’ll lead the day-to-day running of our brand-new Stratford club. You’ll be responsible for delivering a brilliant member experience, managing a high-performing team, and driving membership and commercial growth. We’re looking for someone who leads from the front—someone ready to take full ownership of the space, make it their own, and bring the ARC experience to life. You’ll motivate and inspire your team to hit sales targets, maximise member satisfaction, and create a vibrant, productive club environment. This is your opportunity to shape the club, build a strong local community, and play a key role in ARC’s growth. This is a full-time role based in our new Stratford location. What You’ll Do Club Operations & Member Experience Oversee smooth daily operations and uphold ARC’s high standards Be the face of the club—warm, professional, and solutions-focused Maintain cleanliness, safety, and presentation throughout the space Respond to member feedback and ensure an excellent experience Be responsible for health + safety compliance and monitor member satisfaction Business & Commercial Performance Deliver on membership, venue hire, and café sales targets Track and improve key metrics (NPS 60+, retention, referrals) Minimise member debt and manage financial performance Identify ways to improve operations and drive growth Member Platform & Account Management Manage OfficeRnD for member accounts, invoicing, and comms Ensure accuracy and follow-up on overdue payments Train your team on the membership platform and maintain up-to-date info Café Operations Manage café operations, stock, and service (barista training provided) Ensure high hygiene and service standards Community & Membership Growth Build relationships with members, partners, and the local community Lead tours, events, and marketing efforts to grow the club Use Hubspot to track leads and support member acquisition Leadership & Team Management Recruit, train, and manage a motivated team Set clear expectations and lead by example Foster a positive culture and ensure strong performance What We’re Looking For All the below experience and skills are desirable but the most important quality is reliability and a willingness to learn, so if you are enthusiastic and want to work for a values led company, please apply regardless of whether you have the below experience or skills. Experience (desirable not essential) Background in hospitality, coworking, or service industries Team leadership experience Familiarity with platforms like OfficeRnD and Hubspot Café/barista experience a plus Skills & Traits Organised and able to manage multiple priorities with confidence and focus Strong and clear communicator with a problem-solving mindset A strong independent leader, with a willingness to learn A collaborative team player who listens to feedback but thrives independently Ambitious to progress as the company scales, proactive, and growth-minded What We Offer Perks & Benefits 28 days holiday (incl. bank holidays) Paid birthday off Friends/family day Office closure between Christmas & New Year 4-week sabbatical after 5 years Free ARC membership for a friend/family member Free use of space outside working hours BHSF health & wellbeing cashback plan Enrolment into the People’s Pension Culture Supportive team and space to grow Real opportunity to shape ARC’s future Autonomy to drive local impact Please note that shortlisting for interviews will begin the week commencing 28th April 2025, and we will not be in touch before this time.