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Job Title: Networking & Security/ Sales Engineer / Presales Specialist Location: Watford, Hertfordshire (hybrid / some remote flexibility) Department: Sales / Pre-Sales Solutions Salary: £50,000-£60,000 Base + OTE and Benefits Role Overview We are seeking an experienced Networking & Security Presales Specialist to support our growth and strengthen our solutions capability. The ideal candidate is customer-facing, technically strong, and experienced in architecting and presenting networking and security solutions from vendors such as Cisco, Aruba, Fortinet, and Juniper. This role works closely with the internal sales team, acting as the go-to technical expert and trusted advisor during the sales cycle. Key Responsibilities Pre-Sales & Solution Design • Partner with sales to understand customer requirements and translate them into robust networking and security architectures., • Produce high-quality solution proposals, technical designs, and RFP/RFI responses., • Maintain deep technical expertise across key vendor technologies (Cisco, Aruba, Fortinet, Juniper) and stay up to date with new releases, features, and best practices., • Serve as the primary technical presenter in customer meetings, articulating value propositions and addressing technical concerns., • Act as the internal solutions expert for networking and security, supporting account managers and sales with product knowledge, competitive positioning, and objection handling. Skills & Qualifications: Networking and Security Presales Specialist We are looking for a proven experience in a presales/solutions architect role within a technology reseller or vendor-aligned environment. • Strong hands-on knowledge and real-world experience with networking and security solutions from Cisco, Aruba, Fortinet, and Juniper., • Comfortable in customer-facing environments, with excellent presentation and communication skills., • Team player with a proactive, solutions-oriented mindset., • Excellent organisational skills, with the ability to multi-task and prioritise under pressure.

Job Title: Learning & Capability Business Partner Location: Watford, with occasional regional travel across 5 regions Salary: £50k - £57k + car allowance £5,250pa Hours: Full-time, Mon-Fri (Hybrid, 2 - 3 days office, parking onsite, walking distance from the train station) About the Role: We are looking for a Learning & Capability Business Partner to lead learning and workforce capability across the division that has circa 600 employees. This is a high-impact, delivery-focused role. You will shape and implement practical learning solutions that strengthen technical capability, ensure compliance, and support leadership and operational excellence. While not a strategic leadership post, you will play an important role in influencing workforce planning through insight, data and trusted business partnering. You will work closely with senior leaders, operational teams and subject matter experts to ensure learning activity is aligned to business priorities and regulatory requirements. Please note to be successful candidate for this role you will need to come from an engineering, manufacturing or operational environments. What's in it for you? • Working within very well known respected brand, • Supporting culture, • Development opportunities, • Partner with senior leaders to identify capability gaps and develop targeted L&D plans., • Ensure learning interventions meet industry standards and regulatory requirements., • Support coaching, mentoring and career pathway initiatives., • Provide hands-on support with scheduling, reporting, systems and data when needed, • Analyse workforce and training data to inform decisions., • Proven experience in Learning & Development, within construction, engineering or operational environments., • Have commercial awareness and being able to influence senior stakeholders., • Ability to become a trusted advisor to senior management., • Line management experience is desirable but not essential., • A highly organised individual who can "quiet the noise".

Regional H&S Advisor Location: Watford Salary: Up to £40,000 package including travel Driving Licence needed as travelling to clients At Citation, we don’t just provide jobs; we create careers that inspire, empower, and elevate. As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, we’ve spent 30 years building a legacy of excellence. This milestone isn’t just a celebration of our past—it’s a springboard for our future, and we want you to be a part of it. • We’re not your average service provider. Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences., • With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships., • We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits. We’re also backed by KKR, Hg Capital, and HarbourVest, three of the world’s most respected private equity investors. Their new investment strengthens our position, ensuring stability and providing a solid foundation for even greater success over the next 3–5 years and beyond. Why Consultancy? Expand Your Expertise Working at a Health and Safety consultancy offers a rare opportunity to broaden your horizons. You’ll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that’s second to none. Whether you’ve worked in a specific sector for years or are looking for a new adventure, don’t worry—we don’t expect you to know it all! We provide the training and support to help you thrive in every situation. Kickstart Your Health & Safety Career with Citation – Where Your Potential Meets Opportunity Are you ready to make your mark in the world of Health & Safety? Whether you’re just starting out or looking for a career boost, we’re here to propel you forward with unparalleled support, exciting growth opportunities, and a clear path to success. Why Join Us? Our trailblazing Development Scheme, launched in 2017, has been the springboard for the next generation of Health & Safety stars. Over the past eight years, we’ve mastered the art of making training, studying, and working full-time not only achievable but genuinely exciting. This is your chance to combine your passion with a practical pathway to success in the field. What’s in It for You? • Learn from the Best: Work alongside our seasoned consultants, gaining hands-on experience and building your Health & Safety expertise from day one., • Funded Training & Qualifications: We’ll fully fund your training, guiding you through the NVQ route while you gain practical experience., • Tech IOSH as a Foundation: Already Tech IOSH? Great! If not, show us that you have the knowledge and experience to be; we can work together on the rest., • Structured Progression: Transition from development to a field-based consultant role, with continued support to achieve Cert IOSH and ultimately CMIOSH status., • Diverse Growth Opportunities: Dive into advanced areas like fire safety, DSEAR, and environmental monitoring for air, noise, and vibration – the sky’s the limit. What We’re Looking For We’re not just hiring for technical skills – we’re looking for passionate, driven individuals with big ambitions. Whether you’re already working in Health & Safety or come from a completely different field, we want to hear from you. Your personality, potential, and hunger to learn matter most. The Role • Full-time, permanent position with a clear path to becoming a Health & Safety Field Consultant., • Comprehensive on-the-job training within our field, technical, and content teams., • The flexibility to study and work – perfected by us to ensure your success., • A driving license is essential by the time you complete the program, as the role involves client site visits. What Happens Next? After successfully completing the scheme, you’ll join our team as a fully-fledged Health & Safety Field Consultant. From there, the opportunities to grow and expand your expertise are endless – whether you want to specialise further, take on leadership roles, or even oversee multiple compliance services. What We’re Looking For • Tech IOSH Status: At minimum, you’ll need to hold Tech IOSH status, with proof to back it up., • Passion for Safety: A genuine enthusiasm for building a rewarding career in Health & Safety is essential., • Driving License: While location-dependent, a valid driving license will be required to ensure you're ready for client site visits when the time comes. What Makes Citation Different? At Citation, we’ve spent three decades creating a culture where people thrive. This isn’t just a job—it’s a place where your talent is celebrated, your ideas are valued, and your career can flourish. Here’s What You Can Look Forward To: • Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support., • Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed., • Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued. And the Perks Don’t Stop There: • 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters., • Post-Wedding Bliss: Extra holiday to enjoy life’s special moments., • Healthcare Cash Plan: Prioritising your health and wellbeing., • Pawternity Leave: A day off to welcome your new furry family member., • Community Days: Time off to volunteer and give back to causes you care about As we celebrate 30 years of success, we’re more excited than ever about the future. If you’re ready to work with a team that values your expertise, creativity, and personality, we’d love to welcome you to Citation. This is your chance to be part of a company where your work doesn’t just make a difference—it defines the future of Health & Safety. Ready to start your journey? Let’s talk!

Commercial Account Handler Location: Rickmansworth Salary: Up to £40,000 + Bonus Benefits: 5 days a week, in-house training, Cert CII support About the Company: A growing, ambitious insurance brokerage with a strong reputation in both general commercial and real estate markets. The business invests heavily in training and progression, with a dynamic, energetic team and a leadership team that actively promotes from within. The office environment is modern, open, and social, perfect for those who thrive in a collaborative setting. Role Summary: You'll join the commercial team handling a mixed portfolio (around 50% real estate) with premiums below £10k. This is a hands-on role where you'll develop your technical knowledge and client management skills with excellent in-house training and support towards Cert CII. You'll be part of a sociable, tight-knit team that works hard but enjoys success together. Key Responsibilities: • Support the management of a varied commercial and real estate portfolio developing multi-sector knowledge, • Handle premiums typically under £5k, building confidence and expertise, • Work closely with Account Handlers and Executives, gaining hands-on mentoring, • Deliver excellent client service while meeting deadlines, • Some experience in commercial insurance handling (commercial or real estate), • Eager to develop technical skills and progress career in broking, • Strong organisational skills and attention to detail Related Job Titles: Junior Account Handler, Insurance Broker Assistant, Commercial Broker Support, Trainee Account Handler, Client Advisor

Portfolio & Roadmap Development Manager - FTC - 12 months - £78-95k - Hybrid working - Watford/London/Remote A bit about the role… The Roadmap Development Manager plays a pivotal role in shaping and maintaining a single, integrated transformation roadmap for the organisation. Acting as the primary liaison between business functions and the change and portfolio team, this role ensures that strategic needs are understood, prioritised, and accurately represented in planning processes. Operating within a highly regulated environment, the role requires balancing pace with integrity, breaking down siloes, and fostering cross-functional collaboration to deliver joined-up outcomes. What you’ll be doing… Stakeholder Engagement • Build and maintain strong relationships with senior business stakeholders (e.g., Heads of Product, Head of Digital & Retail Operations)., • Act as a trusted advisor, ensuring alignment between business priorities and roadmap planning. Requirement Gathering & Demand Management • Partner with business leaders to articulate and document strategic needs and demand requests., • Develop and maintain the visual representation of the roadmap, ensuring clarity on priorities, dependencies, and timelines., • Collaborate with business owners to support the creation of robust business cases, ensuring alignment with strategic objectives and compliance requirements. What experience we’re looking for… Essential • Exceptional communication and interpersonal skills, with the ability to influence at senior levels., • Strong business acumen and understanding of strategic planning processes., • Proven experience in roadmap development, portfolio management, or demand planning., • Proficiency with roadmap and planning tools (e.g. Jira, Power BI)., • Experience in Gaming, gambling or other regulated industries., • Strong analytical skills and ability to translate complex data into actionable insights. Key Measures of Success: • Delivery of a clear, integrated roadmap adopted across all business functions., • Improved stakeholder satisfaction and transparency in prioritisation decisions., • Timely and accurate communication of roadmap changes and project status. Role Context & Background • Change and Portfolio Management function is relatively new (established last year) and still maturing., • Team has been building capability around roadmap planning, demand management, governance, and delivery., • Support and evolve the organisation’s portfolio and roadmap management capability., • Move from an annual, static planning cycle to a more dynamic, rolling (quarterly) planning and forecasting approach., • Bring together plans, initiatives, and “wish lists” from all business functions into a single, prioritised roadmap., • Maintain a single source of truth for all change and project activity across the organisation., • Work closely with senior leadership to understand priorities, objectives, and upcoming changes., • Cross-portfolio and enterprise-wide (not limited to one business unit)., • Includes:, • Commercial growth initiatives (e.g. new product/game launches, digital innovation)., • Operational efficiency projects (e.g. speed to market, process improvement)., • Systems and technology initiatives (e.g. SAP SuccessFactors implementation)., • Technical upgrades and infrastructure work (e.g. data centre closures)., • Clear visibility of current, upcoming, and future initiatives., • Improved prioritisation aligned to business strategy and capacity., • Better planning of people and resources against roadmap commitments., • A more mature, structured portfolio management approach across the organisation. Portfolio & Roadmap Development Manager - FTC - 12 months - £78-95k - Hybrid working - Watford/London/Remote

Job Title: Networking & Security Sales Engineer/ Presales Specialist Location: Watford, Hertfordshire (hybrid / some remote flexibility) Department: Sales / Pre-Sales Solutions Salary: £50,000-£60,000 Base + OTE and Benefits Role Overview We are seeking an experienced Networking & Security Presales Specialist to support our growth and strengthen our solutions capability. The ideal candidate is customer-facing, technically strong, and experienced in architecting and presenting networking and security solutions from vendors such as Cisco, Aruba, Fortinet, and Juniper. This role works closely with the internal sales team, acting as the go-to technical expert and trusted advisor during the sales cycle. Key Responsibilities Pre-Sales & Solution Design • Partner with sales to understand customer requirements and translate them into robust networking and security architectures., • Produce high-quality solution proposals, technical designs, and RFP/RFI responses., • Maintain deep technical expertise across key vendor technologies (Cisco, Aruba, Fortinet, Juniper) and stay up to date with new releases, features, and best practices., • Serve as the primary technical presenter in customer meetings, articulating value propositions and addressing technical concerns., • Act as the internal solutions expert for networking and security, supporting account managers and sales with product knowledge, competitive positioning, and objection handling., • Provide training and knowledge sharing to the sales team to enhance technical confidence and solution understanding. About You: Skills & Qualifications: Networking and Security Presales Specialist We are looking for a proven experience in a presales/solutions architect role within a technology reseller or vendor-aligned environment. • Strong hands-on knowledge and real-world experience with networking and security solutions from Cisco, Aruba, Fortinet, and Juniper., • Comfortable in customer-facing environments, with excellent presentation and communication skills., • Team player with a proactive, solutions-oriented mindset., • Excellent organisational skills, with the ability to multi-task and prioritise under pressure., • Strong customer empathy and commitment to delivering exceptional experiences. Keywords: Netsec, Presales Specialist, Networking security sales specialist, solutions architect, sales specialist, solutions specialist

Job Title: Networking & Security Presales Specialist Location: Watford, Hertfordshire (hybrid / some remote flexibility) Department: Sales / Pre-Sales Solutions Reports To: Head of Pre-Sales / Sales Director Salary: £50,000-£60,000 Base + OTE and Benefits Role Overview We are seeking an experienced Networking & Security Presales Specialist to support our growth and strengthen our solutions capability. The ideal candidate is customer-facing, technically strong, and experienced in architecting and presenting networking and security solutions from vendors such as Cisco, Aruba, Fortinet, and Juniper. This role works closely with the internal sales team, acting as the go-to technical expert and trusted advisor during the sales cycle. Key Responsibilities Pre-Sales & Solution Design • Partner with sales to understand customer requirements and translate them into robust networking and security architectures., • Produce high-quality solution proposals, technical designs, and RFP/RFI responses., • Maintain deep technical expertise across key vendor technologies (Cisco, Aruba, Fortinet, Juniper) and stay up to date with new releases, features, and best practices., • Serve as the primary technical presenter in customer meetings, articulating value propositions and addressing technical concerns., • Act as the internal solutions expert for networking and security, supporting account managers and sales with product knowledge, competitive positioning, and objection handling., • Provide training and knowledge sharing to the sales team to enhance technical confidence and solution understanding. About You: Skills & Qualifications: Networking and Security Presales Specialist We are looking for a proven experience in a presales/solutions architect role within a technology reseller or vendor-aligned environment. • Strong hands-on knowledge and real-world experience with networking and security solutions from Cisco, Aruba, Fortinet, and Juniper., • Comfortable in customer-facing environments, with excellent presentation and communication skills., • Team player with a proactive, solutions-oriented mindset., • Excellent organisational skills, with the ability to multi-task and prioritise under pressure., • Strong customer empathy and commitment to delivering exceptional experiences. Keywords: Netsec, Presales Specialist, Networking security sales specialist, solutions architect, sales specialist, solutions specialist