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Job Title: Internal Account Manager Department: Sales & Operations Location: Office based - Brighton (this is not a remote working role) Employment Type: Permanent, Full-Time Driving License: A full UK driving license is preferred Job Overview The Internal Account Manager supports Relationship Managers by co-managing client accounts and delivering exceptional service. Acting as the primary daily point of contact for assigned clients, the role involves managing communications, addressing inquiries, and coordinating with internal teams to meet client expectations. The role aims to reduce the day-to-day workload of Relationship Managers, enabling them to focus on strategic growth and client acquisition and revenue generation. Key Responsibilities Client Account Management • Serve as a primary daily point of contact for clients, handling inquiries and requests., • Work closely with Relationship Managers to co-manage client accounts and ensure client satisfaction., • Build and maintain strong relationships with key decision-makers in assigned accounts., • Understand and document each client's unique needs to provide tailored solutions., • Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery., • Attend remote and onsite client meetings independently or alongside Relationship Managers as required., • Support Relationship Managers in identifying opportunities to promote Trident’s products and services., • Assist in preparing proposals, raising quotations, and managing tenders., • Maintain accurate and up-to-date client records, including managing, reviewing, and closing service tickets., • Source and specify IT hardware and software, negotiating the best prices and terms., • Act as a trusted advisor to clients, guiding them toward solutions that address their challenges., • Proactively manage complaints and escalations, working collaboratively with Relationship Managers, SLT and other internal teams to resolve issues efficiently., • Track escalations to resolution and follow up to ensure client satisfaction. Experience & Skills Required Experience: • Proven experience in business-to-business account management or customer-facing roles., • Organisational Skills: Detail-focused, demonstrated ability to effectively manage multiple tasks and priorities., • Independent Decision making. Utilise available tools, information, teams and resources to make informed decisions and demonstrate the ability to take the initiative., • Communication Skills: Excellent verbal and written communication abilities to engage with clients, stakeholders and internal teams., • Analytical Skills: Ability to assess client feedback, requests, and opportunities to provide actionable insights., • Valid driving licence. What Success Looks Like in This Role A successful Internal Account Manager should enable Relationship Managers to feel confident that their clients are being carefully looked after, with clear communication and seamless support. This includes demonstrating ownership of tasks and delivering measurable value to clients. The Internal Account Manager will be able to demonstrate: • Development of skills and knowledge for potential progression to a Relationship Manager role., • Improved client satisfaction and retention rates., • Identification and follow-through on opportunities for account growth., • Quality and promptness of administrative tasks, including CRM updates and ticket management. Benefits • 33 days of annual leave (including bank holidays), rising by one day per year of service up to 40 days., • Access to on-demand IT courses, practice tests and virtual labs., • Wellbeing - Access to Bupa EAP (Employee Assistance Program) for you and your family., • ‘Cycle to Work’ scheme., • Access to vendor pricing for personal IT hardware and software purchases., • Access to Microsoft Workplace Discount Program – Save up to 10% on Surface devices and 30% on Microsoft 365 subscriptions. Click here., • “Smart casual” dress code with dress down Friday raising money for the local charities., • ‘Refer a friend’ recruitment bonus scheme.

Description Location: Brighton Salary: £27,942 per year plus 5% Technical Premium (effective from 1 April 2026 - reviewed annually), and £1,000 per year Essential Car Users Allowance OR Paid Bus Pass dependent on area) Hours: 37 per week What you’ll be doing: Southdown’s Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you’ll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you’ll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here’s a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfil their employment goals. Perks and benefits: • Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover., • Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car., • Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets., • Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors., • Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service., • You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate., • An understanding of the employment needs and challenges for people experiencing mental health issues, • Knowledge of the principles of co-production and a personalised care approach, • An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown What would be nice: • Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the ‘Apply Now’ button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.

A leading tech provider in Shoreham-by-Sea is seeking a Technical Support Advisor for first line queries.You will provide exceptional customer service by managing incoming calls and messages, diagnosing issues, and ensuring resolution.Ideal candidates will have experience in customer service, a calm

People Operations and Office Manager £35,000 - £40,000 per annum Brighton Ideal is an inspiring place to work. We're an award-winning, independent company, leading in our field and offering a refreshingly different experience to the larger IT solutions providers. Our team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in Connectivity, Networks, Smart Buildings, Advanced Wi-Fi, Cybersecurity and Managed IT Services, we proudly support a diverse client base across the public and private sectors. We're passionate about continuous learning and invest heavily in our people, supporting everything from technical certifications to soft skills and personal development. If you're looking to grow your career with a forward-thinking team that truly values innovation and impact, you'll fit right in. We welcome applicants from all backgrounds and aim to offer all our staff the support they need to achieve their career goals. We particularly welcome candidates form under-represented groups in the Tech Community. What you can expect from us: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Working Pattern: Flexible, office and home. Location: Superb, open-plan, modern office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness and Wellbeing: We take our teams health seriously. Activities, socials and coaching are routine to us. About the Role We're looking for a proactive and detail-driven People Operations and Office Manager to lead the day-to-day delivery of our People function and help create a positive, well-run and engaging workplace. Reporting into the Chief People Officer, this role is responsible for delivering high-quality HR operations across the employee lifecycle. You'll be the go-to person for managers and employees on People processes, employee relations and recruitment, while partnering closely with the CPO on priorities, projects and continuous improvement. This is a hands-on role suited to someone who enjoys operational ownership, thrives in an SME environment, and takes pride in making things run smoothly - from ER and recruitment through to culture initiatives and office operations. This role is ideal for someone ready to step up from a People Advisor position and take on greater ownership, complexity, and impact within People Operations. Key Responsibilities: Partner with managers to guide them through all aspects of HR policy and process, promoting best practice and ensuring compliance with employment legislation. Support both proactive and reactive employee relations cases, alongside the CPO, from initial stages through to resolution Apply knowledge and expertise in specialist HR areas, providing innovative ideas and solutions. Co-ordinate the recruitment process - from driving innovative recruitment initiatives to attract the best talent, scheduling interviews and creating a great candidate experience. Prepare offers and contracts quickly and accurately, making sure all pre-employment checks are done. Champion our culture every day - keep an eye on team vibes and step in with ideas to keep things positive and engaging. Keep learning on track by scheduling training sessions, tracking attendance, and working with providers to make development simple and accessible. Help keep everyone in the loop by supporting internal comms and making recognition feel genuine and meaningful. Help shape how we work by contributing to policy updates and process improvements. Stay on top of the details - manage our HR system and make sure everything is compliant and up to date. Support payroll and benefits in partnership with Finance so everyone gets what they need, when they need it. Oversee day-to-day office operations, including facilities, supplies, and H&S compliance. About You: CIPD Level 5 qualified or equivalent experience. Strong understanding of HR best practice and UK employment law. Highly organised and detail-oriented with a proactive mindset. Skilled at juggling multiple priorities in a fast-paced environment. Team player, willing to get stuck into all aspects of the role. Strong interpersonal and communication skills. Comfortable with HR systems and office management tools. Passionate about creating a positive employee experience and vibrant workplace culture. At Ideal, we are committed to offering a work experience that values diversity, inclusivity, and authenticity. If you're passionate about solving technical issues and thrive in a fast-paced environment, then this role is Ideal for you. TPBN1_UKTJ

Were looking for atechnically minded Customer Service Advisor- some. Many of our customers are mid-project and needclear, technically sound guidance, not scripted responses.

Mechanic (Progression to Automotive Technical Advisor) £26,000 + Office Based + Monday-Friday + Progression + Training + Hybrid work + Company Benefits Warrington Are you a Vehicle Mechanic or similar looking to move off the tools into an office based role? On offer is a local, Monday-Friday ro

At Etex, our purpose is to inspire new ways of living.We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority.We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneeri

They're looking for a Technical Sales Advisor to drive sales and provide technical assistance to customers. Technical Sales AdvisorStevenage (office-based)OTE £30,000 - £55,000 Benefits25 days holiday plus Bank HolidaysExtra day's holiday gifted for the Christmas shutdownYearly salary appraisa

Fixed-term until March 2027; salary will be pro-rata based on hoursAbout the Role We are seeking an organised and resourceful Technical Advisor to join our Housing Standards Team, who play a vital role in supporting residents to remain independent in their homes.

Salary:£27,000 + Bonus + Excellent Benefits Technical Sales Assistant - Ilkeston (DE7 8EF) - Plumb CentreSo, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland.

As the Senior Technical Advisor you. We're looking for a motivated individual with solid experience in the HVAC industry and a basic understanding of building practices to join our Kingspan Technical Insulation team in Basildon, Essex.

We are looking to recruit aTechnical Installation Advisor to join our existing service team. You will be responsible for making sure that all technical aspects of our Cloud and SIP installations are met before, during and after the installation. You will also support our existing

Vacancy Summary Job Title: Health & Safety AdvisorJob Type: PermanentJob Ref: #1339Location: Cambridgeshire (+ sites in Norfolk and flexible working)St

Location:Remote - Staffordshire, United KingdomJob ID:R0115052Date Posted:2025-12-21Company Name:HITACHI ENERGY UK LIMITEDProfession (Job Category):Engineering & ScienceJob Schedule:Full timeRemote:YesJob Description:**We’re looking for a GIS Technical Advisor to join o

Prepare and present technical briefings, white papers, and demos to technical and non-technical audiences. Articulating Ideas: The ability to translate complex technical concepts into clear, actionable insights for non-technical audiences, including internal and external stakeholders, consumers, and

The purpose of the role is to provide high-quality technical support to external and internal customers via phone and email as part of a collaborative technical team. The role also involves attending site visits when required and maintaining up-to-date technical knowledge through ongoing annual trai

This is a strategic advisory role focused on translating technical security into financial business impact, moving beyond reactive technical support. Advisory Experience: At least 3+ years in a client‑facing consulting, advisory, or sales engineering role. Communicate complex security concepts to

We’re looking for a GIS Technical Advisor to join our team and play a vital role in strengthening the UK’s energy network. Experience and/or certification in GIS installation is desirable (Technical training is provided). Use your working knowledge of Gas Insulated Switchgear to make informed de

In the role of Technical Support Advisor you'll be responsible for delivering a best‑in‑class service to our Power Generation, Plant and Accommodation customers, using your experience to help our customers with on‑site issues, diagnosing and guiding them through procedures, for example re‑se

A technical staffing firm based in the UK is seeking a Sales & Client Support professional to act as a technical liaison for the sales team. The role involves conducting product demonstrations, building strong client relationships, and providing post-sales technical support. Candidates should have 3

A leading construction consultancy in Greater London is seeking a candidate for a role that focuses on technical assurance management for electrical systems design.

We’re seeking a Greenfield Automation Technical Advisor / Solution Architect to join ABB’s Process Automation Energy Industries (PAEN) Sales team in the UK. Act as the Main Technical Authority for Greenfield Automation Lead all technical engagement by providing deep automation expertise across a

The Senior Shelter Technical Advisor provides technical leadership to support high-quality shelter and settlements responses across CARE’s global programmes, developing standards and guidance, and advising CARE country office teams, contributing to strategy and proposals, and representing the orga

A governmental environmental agency is seeking a Fisheries Technical Officer in Yorkshire to provide advice and support in fisheries management and regulation. The role requires technical knowledge and strong collaboration skills, with an emphasis on working together in a close-knit team.

A leading automation solutions provider in the United Kingdom is seeking a Greenfield Automation Technical Advisor / Solution Architect. This role involves leading technical engagement to develop competitive automation solutions while supporting the sales team.

A major energy infrastructure company is looking for an Independent Technical Advisor/Liaison Committee Lead to oversee compliance frameworks and manage key stakeholder relationships.

A technology firm is seeking a motivated Technical Support Advisor in Edinburgh to act as the first point of contact for our customers. In this hybrid role, you will provide technical guidance and support for cutting-edge monitoring solutions. Strong technical troubleshooting skills and effective co

A public environmental agency is seeking a Fisheries Technical Officer in Yorkshire.

Customer Service Advisor (Technical / Trades). Processing orders, providing technical, and warranty support. From a technical or trade counter background.

A leading recruitment consultancy in the United Kingdom is seeking a Pensions Technical Consultant for a 12-month contract. In this role, you will provide essential pensions technical support to ensure compliance with scheme rules and UK pensions legislation. Candidates should have a strong backgrou

This is a strategic advisory role focused on translating technical security into financial business impact, moving beyond reactive technical support. Communicate complex security concepts to both technical and non‑technical audiences. Advisory Experience: At least 3+ years in a client‑facing con

A global property and construction consultancy in the UK is seeking a Project Manager - Lead Technical Advisor to support business objectives and manage service delivery.

Mechanic (Progression to Automotive Technical Advisor). This role will see you taking calls from a range of customers to provide technical support and to understand issues with their vehicles and how these fall into place with their existing warranty agreements.

Good technical and problem-solving skills, identifying solutions. Talent Acquisition Advisor @ GHG Solutions Ltd.

A leading equipment rental company in the UK seeks a Technical Support Advisor to provide exceptional customer service and technical support.

Greenfield Automation Technical Advisor / Solution Architect. We’re seeking a Greenfield Automation Technical Advisor / Solution Architect to join ABB’s Process Automation – Energy Industries (PAEN) Sales team in the UK. Act as the Main Technical Authority for Greenfield Automation; lead all t

A veterinary health company is seeking a Veterinary Technical Advisor to provide in-field support to sales managers and veterinary practices.

Project Manager - Lead Technical Advisor (DFE).

The RSA Advisor will attend regulatory meetings and be able to technically input and challenge discussions with their expert knowledge of subjects. Direct message the job poster from Alexander Associates Technical Recruitment. As RSA Advisor you will support the delivery of the RSA element of the Wa

Technical Support AdvisorJob Title:Technical Support Advisor Location:Chandlers Ford Salary:£26,208including a discretionary bonus Hours:Monday-Friday 8am-5pmEstablished in 2003, Utilita Energy was founded with a simple mission: to transform how people experience energy by pl

Independent Technical Advisor/Liaison Committee Lead. Independent Technical Advisor/Liaison Committee Lead. Independent Technical Advisor/Liaison Committee Lead.

Tender Opportunity for Senior Technology Advisor and a Senior Technical Product Advisor at Towards a National Collection. Towards a National Collection seeks a Senior Technology Advisor and a Senior Technical Product Advisor. The Senior Technology Advisor will focus on the technical specifications a

As a Veterinary Technical Advisor - Field Based (TAF), you will provide in-field technical support on a regional basis to our Area Sales Managers (ASMs) and veterinary practices. Veterinary Technical Advisor (South England) - Field Based - £45,000. Manage technical presence at key veterinary shows,

The Senior Shelter Technical Advisor provides technical leadership to support high‑quality shelter and settlements responses across CARE's global programmes, developing standards and guidance, and advising CARE country office teams, contributing to strategy and proposals, and representing the orga

Ideagen Reactec is looking for a motivated and customer-focused Technical Support Advisor to join our dedicated Customer Support team. This position involves delivering clear communication, solving technical problems, and helping customers build confidence with their devices and software. Providing