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Role: M&E Engineering Lead Location: Croydon, site based We are seeking an experienced and motivated M&E Lead Engineer with a proven track record in supervising technical engineering teams. The role covers a commercial building with satellite sites, requiring expertise in HV/LV and mechanical building services. Reporting to the Head of Communications and Customer Experience, you will play a key role in delivering reactive, planned, and ad hoc maintenance tasks. Main Responsibilities • Supervise and coordinate a team in delivering daily, weekly, and monthly maintenance activities to meet contractual and compliance obligations., • Schedule and complete planned preventative maintenance (PPM) on M&E systems, focusing on critical building systems to ensure zero disruption to operations., • Monitor and maintain plant and equipment, ensuring a safe working environment and proactively identifying and resolving faults., • Carry out ad-hoc and planned maintenance in line with Approved Codes of Practice, British/International Standards, regulations, and industry best practice (including SFG20)., • Ensure all compliance certification is up to date, valid, and properly documented., • Liaise with suppliers and contractors for parts, repairs, and services in line with CAFM system requirements., • Manage third-party subcontractors to ensure safe and compliant service delivery, including RAMS review and issuing of work permits., • Interface with external stakeholders to ensure smooth service delivery., • Ensure all reactive tasks are logged and resolved within agreed SLAs., • Attend emergency breakdowns, carrying out fault diagnosis and repair to maintain business continuity, including occasional out-of-hours support. Experience & Safety • Promote a strong safety culture across the contract, ensuring RAMS and safe systems of work are followed., • Maintain accurate training records for the team., • Support operational and QSHE safety meetings, audits, and inspections to maintain compliance., • Demonstrate at least 5 years of supervisory experience in Building Services or Facilities Management., • Ensure safe and compliant operations in line with Health and Safety at Work Act (1974) and UK/EU regulations., • Provide health and safety leadership in line with company Quality Management Systems and statutory requirements. Essential Skills • Experienced in daily interaction with operational management and engineers., • Strong coordination and planning skills., • Proven ability to supervise teams and liaise effectively across all management levels., • 3–5 years’ experience in Building Services or Facilities Management., • Competence in statutory compliance requirements., • IT literacy, including Microsoft Office and CAFM systems., • Knowledge of SFG20 maintenance standards., • Effective verbal and written communication across all business levels and external stakeholders., • Customer-focused, delivering results and meeting expectations., • Self-motivated, resilient, and results-driven with a positive outlook., • Calm under pressure and assertive when required. Qualifications • Excellent organisational and problem-solving skills., • Strong interpersonal and influencing skills., • Good knowledge of facilities management and building services., • Technical reporting skills., • IET Wiring Regulations (18th Edition, BS7671:2018), • City & Guilds NVQ Level 3 in Electrical or Mechanical Engineering & Installation or Building Services (or equivalent)., • Relevant technical, professional, or management qualifications and experience. Desirable • Asbestos Responsible Person training., • Experience with CAFM systems (e.g., Maximo)., • Previous Authorised Person responsibilities (Electrical, Working at Height, Confined Space, Asbestos)., • Asbestos Responsible Person training., • Previous Authorised Person responsibilities (Electrical, Working at Height, Confined Space, Asbestos)., • High Voltage Authorised Person course., • City & Guilds 2391 Test & Inspection., • ACOP L8 Legionella Responsible Person. BPSS clearance required is required for this role.

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This role sits in the Engineering Team, and you will report directly to the Senior Engineering Manager. We’re a diverse team of engineers and entrepreneurs, representing over 13 nationalities and all walks of life - even a few vegetarians! We are brought together by a shared passion for meaningful

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This role sits in the Engineering Team, and you will report directly to the Senior Engineering Manager. The PeopleWe’re a diverse team of engineers and entrepreneurs, representing over 13 nationalities and all walks of life - even a few vegetarians! We are brought together by a shared passion for

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This role sits in the Engineering Team, and you will report directly to the Senior Engineering Manager. The People We’re a diverse team of engineers and entrepreneurs, representing over 13 nationalities and all walks of life - even a few vegetarians! We are brought together by a shared passion

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