This role would suit candidates with experience in a fares & ticketing role. Salary circa £30k and an excellent opportunity to join this award winning luxury travel company. Flights Specialist ...
Answer inbound queries from customers via Phone, Chat and Ticketing system * Effectiveness in understanding problems and making timely, practical decisions * Accurately log all customer issues ...
Develop and maintain SNOW ticketing workflows and remediation automation using Inspec controls and Ansible playbooks. * Integrate AWS native scanning capabilities with internal security standards ...
Experience of repairing and installing networked systems, barriers, gates / gating, automatic doors, access control or ticketing / payment machines, note validators, coin mechanisms or fare ...
Join us and help shape the future of SeatPlan and live event ticketing. Responsibilities * Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that ...
As a Service Desk Engineer you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed ...
Experience using Jira ticketing system * Experience with Sales Cloud and Service Cloud implementations * Experience with Apex **This role falls inside of IR35 and so you will need to work via an ...
Collect necessary information from clients and accurately create and update service tickets in our ticketing system. * Prioritize service incidents and dispatch tickets to engineers following ...
Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible
You will be working as part of the Ticketing Guest services team, to deliver world class customer service. Your role as a Guest Services Agent will be to act as first point of contact and deal with ...
Handle ticketing for engineering orders and client visits, again keeping abreast of any changes * Ensure adherence to all service level agreements * Analyze data using your competent Excel skills and ...
Field requests via phone, email, and ticketing system, ensuring they're handled within SLAs for maximum satisfaction. * Become the go-to expert (SME) and master prioritization, ensuring incidents are ...
Responsibilities: - Provide technical support for all customers based at the datacentre site - Manage issues via various methods ticketing systems, online tools, databases etc. - Undertake audits ...
Smart ticketing expert * Telephone & software support for field service engineers * Microsoft Windows Server 2008 & 2012 Desirable * Working knowledge of SQL, Jira, Python or Oracle * Knowledge of ...
Document customer interactions and resolutions accurately in the ticketing system. * Collaborate with internal teams to escalate and resolve complex technical issues. * Maintain a high level of ...
Ticketing when necessary; * Deliveries and Floor replenishment, when necessary; * Ensuring that the store operates efficiently; * Ensuring that products are displayed in line with the company's image ...
Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs * Act as SMEs ...
Help desk ticketing systems i.e. Jira * Wireless cellular communications i.e. GPRS, 3G, NB-IoT, LTE-M * Experience of industrial protocols e.g. DNP3, Modbus, SDI-12 * Desirable o Experience of using ...
Teleco, IT Networks • Help desk ticketing systems i.e. Jira How to apply? Please send a CV to daniellechapman@peoplesource.co.uk
Based within Group IT in head office, you will provide 3rd Line MS and some Apple products support to the business and the units on an in person and remote basis via the ticketing system. You must be ...
... ticketing system for tracking all requests(JIRA) · Work with SCM, equipment vendors, and datacenters to manage delivery dates and time windows. · Process Improvement Support Vendor Support · ...
