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As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. Key Projects You'll Work On: • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies., • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour., • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland., • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences., • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour., • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights., • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. Requirements: • Excellent communication and interpersonal skills., • Must have access to a car and be comfortable with traveling. Business car insurance is required., • A friendly and approachable demeanour., • Ability to build rapport with people from all walks of life., • A reliable and self-motivated individual with strong time management skills. Benefits: • Comprehensive 8-week training program – no prior experience necessary!, • Quarterly performance based bonuses of up to £500, • Mileage reimbursement., • The opportunity to make a real impact by contributing to important research projects., • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition., • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers. If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. Key Projects You'll Work On: • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies., • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour., • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland., • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences., • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour., • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights., • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. Requirements: • Excellent communication and interpersonal skills., • Must have access to a car and be comfortable with traveling. Business car insurance is required., • A friendly and approachable demeanour., • Ability to build rapport with people from all walks of life., • A reliable and self-motivated individual with strong time management skills. Benefits: • Comprehensive 8-week training program – no prior experience necessary!, • Quarterly performance based bonuses of up to £500, • Mileage reimbursement., • The opportunity to make a real impact by contributing to important research projects., • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition., • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers. If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. Key Projects You'll Work On: • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies., • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour., • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland., • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences., • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour., • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights., • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. Requirements: • Excellent communication and interpersonal skills., • Must have access to a car and be comfortable with traveling. Business car insurance is required., • A friendly and approachable demeanour., • Ability to build rapport with people from all walks of life., • A reliable and self-motivated individual with strong time management skills. Benefits: • Comprehensive 8-week training program – no prior experience necessary!, • Quarterly performance based bonuses of up to £500, • Mileage reimbursement., • The opportunity to make a real impact by contributing to important research projects., • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition., • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers. If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. \n Key Projects You'll Work On: \n\n • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies.\n, • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour.\n, • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland.\n, • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences.\n, • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour.\n, • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights.\n, • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. \n\n Requirements: \n\n • Excellent communication and interpersonal skills.\n, • Must have access to a car and be comfortable with traveling. Business car insurance is required.\n, • A friendly and approachable demeanour.\n, • Ability to build rapport with people from all walks of life.\n, • A reliable and self-motivated individual with strong time management skills.\n\n Benefits: \n\n • Comprehensive 8-week training program – no prior experience necessary!\n, • Quarterly performance based bonuses of up to £500\n, • Mileage reimbursement.\n, • The opportunity to make a real impact by contributing to important research projects.\n, • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition.\n, • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers.\n\n If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards. \n Key Projects You'll Work On: \n\n • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies.\n, • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour.\n, • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland.\n, • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences.\n, • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour.\n, • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights.\n, • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain. \n\n Requirements: \n\n • Excellent communication and interpersonal skills.\n, • Must have access to a car and be comfortable with traveling. Business car insurance is required.\n, • A friendly and approachable demeanour.\n, • Ability to build rapport with people from all walks of life.\n, • A reliable and self-motivated individual with strong time management skills.\n\n Benefits: \n\n • Comprehensive 8-week training program – no prior experience necessary!\n, • Quarterly performance based bonuses of up to £500\n, • Mileage reimbursement.\n, • The opportunity to make a real impact by contributing to important research projects.\n, • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition.\n, • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers.\n\n If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

A growing managed services provider is looking to appoint an MSP Field Engineer to support clients across a range of industries. This role combines customer-facing support with technical project work and infrastructure maintenance. • Deliver technical support to a broad client base., • Attend customer sites as required., • Manage incidents through the support system., • Maintain regular communication with customers., • Troubleshoot networking and server issues., • Install and support hardware and software., • Escalate service-impacting issues appropriately., • Monitor customer systems and generate reports., • Maintain ticketing records and technical notes., • Support critical incidents and planned maintenance., • Salary: £30,000 - £40,000 per annum, depending on experience., • 40 days' annual paid leave., • Minimum 5 years' experience within a relevant IT role., • Experience with Cyber Essentials and GDPR security standards, including implementation (mandatory)., • Microsoft 365 expertise covering Email, SharePoint, Teams and OneDrive (mandatory)., • Familiarity with Intune, RMM platforms and telephone systems., • Strong networking knowledge covering routers, switches, APs, DHCP, DNS, TCP/IP, firewalls and VLANs., • Ability to work effectively with external IT and service providers., • Good knowledge of recognised IT practices and procedures., • Windows Server 2016, 2019 and 2022, including Group Policy and security configuration., • Experience administering and implementing Azure solutions., • Knowledge of Windows 10, Windows 11 and Mac., • Experience preparing and deploying different client builds/images., • Strong written and verbal communication with a customer-focused approach., • Good independent troubleshooting and problem-solving ability. #J-18808-Ljbffr

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we've never forgotten the startup mindset that got us here. We've always approached our work with an idea-first attitude because every one of our accomplishments -no matter how big or small- can be traced back to an idea's single spark. It's that spark -that inner drive -that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that's what drives you to be better, be more and ultimately, be more fulfilled. Location - Windsor & Branston Type of Role - Fixed term contract 1 Year • Provide on-site technical support for network equipment, servers, and related infrastructure in data centers and office environments., • Design, implement, and support enterprise LAN, WAN, and DC networks, • Ensure high availability, performance, and security of network infrastructure, • Perform physical tasks such as cabling, racking, stacking, and replacing hardware components., • Assist in network troubleshooting, including connectivity issues, hardware failures, and configuration support under remote guidance., • Execute smart hands activities, including power cycling, patching, and device resets as per instructions from NOC or engineering teams., • Maintain accurate documentation of activities, incidents, and changes performed on-site., • Coordinate with remote network operations teams to resolve escalated issues promptly., • Ensure compliance with customer security and operational standards during all activities., • L1/L2 experience in network operations and support or data center environments., • Strong understanding of networks infrastructure (TCP/IP, routing, switching and dynamic routing protocols)., • Hands-on experience with network hardware (routers, switches, firewalls) and cabling standards., • Ability to work independently and follow detailed technical instructions from remote teams., • Ability to work independently on the deployments and transformations., • Familiarity with ticketing systems like ServiceNow and ITIL processes is a plus., • Excellent communication and coordination skills., • CCNA, CCNP and administrator level certification on other OEMs or equivalent networking certification., • Data Center or hardware vendor certifications (e.g., Dell, Cisco, HP) are an advantage., • On-site role at customer data centers and offices., • May require flexible hours or on-call support for critical incidents., • A supportive, diverse, and global team with a brilliant culture., • Competitive compensation and benefits that includes up to 20 days' vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land., • Great opportunities to make the role your own, upskill yourself and get involved with exciting projects., • Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks - Engagement Champion to name a few., • To know more about us visit - www.hcltech.com, • For more information on how we process your personal data, please refer to HCLTech's Candidate Data Privacy Notice. #J-18808-Ljbffr

Peaple Talent is partnering with an innovative and rapidly growing telecoms organisation that is transforming connectivity services through operational excellence, modern technologies, and customer-focused support. This is a fantastic opportunity to join a business that invests heavily in people, technology, and long-term career development. We’re looking for a proactive Tier 1 NOC Engineer who enjoys troubleshooting network issues, working in fast-paced support environments, and delivering exceptional service across enterprise and carrier networks. This role is ideal for someone looking to develop their networking career within a highly collaborative and technically driven team. • Strong understanding of networking fundamentals including the OSI model, TCP/IP, DNS, and DHCP, • Experience troubleshooting broadband and leased line products including FTTC, FTTP, and Ethernet services, • Hands‑on exposure to networking technologies such as Juniper, Fortinet, or MikroTik environments, • Basic understanding of routing and networking protocols including BGP, OSPF, and VPN technologies (IPsec/SSL), • Familiarity with SD‑WAN, MPLS, and wide‑area networking architectures, • Experience working with network monitoring and alerting tools such as SolarWinds or Zabbix, • Ability to manage incidents from initial fault through to resolution while maintaining clear ticket updates, • Strong communication skills with the ability to work effectively with customers, carriers, and internal technical teams, • Ability to thrive within a 24/7 operational environment and manage effective shift handovers, • CCNA, JNCIA, NSE 4, or equivalent networking certifications, • Experience working with UK carriers such as Openreach or Virgin Media, • Exposure to LAN, WLAN, MPLS, or SD‑WAN customer environments, • Experience using ticketing and incident management systems, • Passion for networking, troubleshooting, and continuous technical development, • Private healthcare and life assurance, • 25 days annual leave plus holiday buy and rollover scheme, • Financial wellbeing and employee assistance programmes, • Career development and progression opportunities, • Social engagement activities and collaborative team culture, • Opportunity to work for a business that values innovation, accountability, and continuous improvement #J-18808-Ljbffr

Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Our client, a leading player in the financial services industry, is seeking an experienced Identity & Access Management Operations Analyst at the VP level to bolster their IAM operations across EMEA. This is an exciting opportunity for a talented professional who thrives in a dynamic environment and is eager to make a significant impact on access management services. Role: Identity & Access Management Operations Analyst, VP Duration: 12 Months Location: London (Hybrid, 2 - 3 days a week in office) Rate: £750 per day (umbrella) Role Summary: In this pivotal role, the successful candidate will provide hands‑on operational leadership, ensuring the delivery and oversight of critical access management services. Responsibilities will include managing day‑to‑day operational workloads, overseeing the quality and timeliness of processing, and guiding IAM operational resources through complex challenges. Key Responsibilities: • Coordinate and oversee day-to-day IAM operational activities across EMEA, ensuring requests are processed accurately and within agreed service expectations., • Provide operational guidance and support to IAM administrators and other operational resources., • Review and resolve complex, exceptional, or higher‑risk access management requests and escalations., • Monitor operational queues, workload, ageing, and service performance, identifying and addressing bottlenecks and issues., • Support access governance activities, including periodic access reviews and control‑related processes., • Produce and review operational metrics and management information to support service oversight and continuous improvement., • Maintain and improve IAM procedures, work instructions, and operational documentation., • Support audit, compliance, and control assurance activities through the provision and review of operational evidence., • Collaborate with technology teams, application owners, and business stakeholders to support effective access management across EMEA. Essential Skills & Experience: • Significant experience in Identity & Access Management operations or a closely related security discipline., • Proven experience leading or coordinating operational teams and high‑volume request‑processing activities., • Strong understanding of joiner, mover, and leaver processes, including third‑party identity lifecycle management., • Proficient in application access fulfilment, approval workflows, and access governance activities., • Ability to assess complex requests and operational control concerns., • Experience in producing operational management information and communicating service risks to senior stakeholders., • Strong organisational, prioritisation, and workload management skills., • Excellent written and verbal communication skills, with a keen attention to detail., • Proficient in using workflow, ticketing, or service‑management platforms, with a solid command of Microsoft Office applications. Desirable Skills & Experience: • Experience with ServiceNow or comparable enterprise workflow platforms., • Familiarity with Microsoft Entra ID and identity governance tools., • A background in financial services or a highly regulated environment is a plus., • Understanding of privileged access management and periodic access certification processes. This is an exceptional opportunity for a driven professional to support a respected organisation in enhancing their IAM operations while gaining invaluable experience in the financial services sector. Interested candidates are encouraged to apply promptly, as this role is expected to attract significant interest. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. #J-18808-Ljbffr

Department Box Office Reports To Duty Manager The Job As Box Office Co-ordinator you will be the face of Windsor Great Park Illuminated and will provide exceptional customer service to our guests whilst selling entry tickets, event merchandise and dealing effectively with customer queries and issues. Hours of Work Hours will be organised on a rota basis but will generally run from 3.00pm – 10.30pm Contract Type / Length Temporary Location Windsor Great Park – Savill Garden Rate of Pay TBC Key Responsibilities: · Provide a professional and welcoming service to all guests at the Box Office · Deliver and maintain a high-level of customer service at all times · Sell entry tickets and handle ticket exchanges efficiently – training will be delivered on our online ticket systems · Set up the Dines payment systems on a daily basis · Set up the See ticket scanners · Troubleshoot any technical issues · Sell event merchandise · Handle cash and card payments accurately and efficiently · Respond to any guest questions or queries in a helpful manner · Escalate any queries or issues to relevant managers as required · Work in accordance with all Windsor Great Park Illuminated staff policies and practices · You will have previous experience working in a retail/customer service environment · You will be approachable and friendly with a customer-focused outlook · You will bring a positive, adaptable attitude with an ability to work in a fast-paced environment · You will be tech savvy, confident handling cash and processing card payments · You will have strong numeracy skills and be able to learn our ticketing and token online systems #J-18808-Ljbffr

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. #LI-DNP The Audit Technology Support & Implementation Manager is responsible for leading the day-to-day operation of the ATT Support function, ensuring consistent, high-quality delivery of support across Audit Tools and Techniques (ATTs). The role will act as the primary escalation and coordination point between the support function and the Director of Audit Technology Support and Implementation. The role focuses on coordinating support activity across onshore and offshore teams, managing demand from audit teams, and ensuring issues are resolved effectively and efficiently. The role plays a central position within the ATT support model, acting as the primary escalation point and ensuring alignment between service delivery, audit team needs, and the broader Transformation and ATT landscape. In doing so, the role enables audit teams to confidently adopt and use technology in practice, while ensuring the support model remains scalable, controlled, and continuously improving. • Oversee the day-to-day delivery of support across all ATTs, ensuring tickets are managed effectively and resolved within agreed service levels., • Monitor incoming support demand and ensure appropriate triage, prioritisation and allocation of work across the support team., • Act as the primary escalation point for complex issues, service risks and operational challenges, ensuring timely and effective resolution., • Coordinate workload across onshore and offshore teams, ensuring effective utilisation of resources and alignment to demand., • Work closely with Assistant Managers to oversee offshore delivery, ensuring quality, consistency and accuracy of responses provided to audit teams., • Track and monitor support performance metrics, including ticket volumes, response times, resolution times and recurring issues., • Provide structured, timely communication and regular reporting to Director of Audit Technology Support and Implementation on service performance, emerging risks, and key trends impacting ATT usage and adoption., • Liaise with internal teams including Transformation, Data Analytics, IT and Methodology to coordinate issue resolution and support requirements., • Manage relationships with third-party vendors and support providers, ensuring effective escalation and resolution of external issues., • Ensure consistent and practical communication with audit teams, providing updates on issue status, timelines and resolutions where required., • Identify recurring issues and root causes, driving actions to reduce repeat queries and improve overall service efficiency., • Support the development and maintenance of knowledge bases, FAQs and standard guidance to improve user self-service capability., • Drive continuous improvement in support processes, workflows and operating model, ensuring scalability as ATT adoption grows., • Support onboarding of new ATTs into the support model, ensuring readiness, documentation and clear processes are in place., • Support ATT implementation and rollout activity, ensuring alignment between deployment and ongoing support requirements., • Contribute feedback into product and tool development based on user issues and support trends., • Support delivery of training, drop-in sessions and guidance to improve user adoption and confidence., • Assist in defining and refining service levels, support processes and operating frameworks for new tools., • Contribute to broader Transformation initiatives where support insights can enhance delivery or outcomes., • Strong experience within audit, audit support or technology-enabled audit environments., • Experience managing operational processes, support functions or service delivery models., • Strong organisational skills with the ability to manage competing priorities and high volumes of work., • Experience coordinating teams across multiple roles and locations, including offshore resource., • Strong stakeholder management skills with the ability to engage across audit, technical and operational teams., • Ability to manage and resolve complex issues, balancing technical and user considerations., • Excellent communication skills, with the ability to translate complex issues into clear and practical messaging., • Strong attention to detail and commitment to quality and consistency in service delivery., • Data-driven mindset, with the ability to interpret performance metrics and drive improvement actions., • Experience supporting audit technology, data analytics solutions or digital tools., • Understanding of audit methodology and audit workflows., • Experience working with ticketing systems or structured support environments., • Exposure to third-party vendor management and supplier relationships., • Experience driving process improvement or operational transformation initiatives. At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters. #J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features. We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. • Adhering to SLAs., • ITIL Processes awareness and adhering to ITIL process workflow., • Reporting to the HCL Track Lead / Team Lead., • Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems Troubleshooting technical issues, • Ensuring that the IT processes are adhered to, • Building and configuring shopfloor PCs as well as loading of critical software, • Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices., • Troubleshooting network connectivity issues and diagnosing and solving hardware/software issues., • Coordinates with IT vendors and ensures the site is up and running., • Be proactive in reporting IT related issues, engage and escalate to right teams and stakeholders., • Vendor coordination to resolve IT issues for all IT and OT technologies., • Communicate and update to all stakeholders on critical items and issues related to IT., • Be responsible for IT activities at site., • Be responsible to execute IT related projects and deliverables at site., • Drives critical issues at site with larger HCL team ensuring timely resolution with least downtime at site., • Improves and maintains customer and employee satisfaction, • Performing asset inventory activities as needed., • Create documentation for processes and procedures of day-to-day work. Creating KB articles., • Providing frontline customer Support, including hardware and software troubleshooting and diagnosis., • Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer, • Strong Microsoft Operating System installation (Win10 / MAC OS X) and troubleshooting skills., • Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices, • Strong desktop support knowledge including hardware, software, and networking concepts, • Strong skills in hardware level concepts on Desktops, laptops, Notebooks, Printers and Handhelds., • Good knowledge of iOS, Android OS, rugged devices (tablets and iPads)., • Knowledge of windows Image build process and SCCM deployments, • Good knowledge on SCCM, Intune, AD and JAMF, • Good knowledge in handling RF scanners, industry level label printers (Zebra, etc), • Good hand on knowledge on OT technology such as PLCs, manufacturing plant IT, etc, • Experience in handling managed print services, corporate / network printers., • Good understanding of Audio/Video equipment and conference room setup., • Understanding of user account creation for Active Directory, Exchange Mailboxes, Distribution lists., • Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool., • Troubleshoot and assist end users with mobile device setup, activations and performance issues, Handheld –Android & IOS support knowledge., • Excellent communication and conversation skills (Verbal and Written) and good documentation skills., • Able to handle unforeseen situations., • High level of acceptance, • Knowledge on ITIL Ticketing tools such as ServiceNow, BMC remedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets., • Might need to travel to other sites based on demand and requirements., • On-call requirement for P1/Urgent issues outside regular support hours (local business hours)., • Handle operations and customer requirements as per process and agreed SOW., • Possible rotational shifts., • A supportive, diverse and global team with a brilliant culture., • Competitive compensation and benefits that includes up to 20 days’ vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land., • Great opportunities to make the role your own, upskill yourself and get involved with exciting projects., • Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few., • For more information on how we process your personal data, please refer to HCLTech’s Candidate Data Privacy Notice., • Associate, • Contract, • Information Technology, • Information Services #J-18808-Ljbffr

As a global market leader in the world of eyecare, Keeler’s dynamic business creates an exciting opportunity for career development. We are a vibrant, future-facing organisation, with over a century of industry expertise. The highly-trusted Keeler brand supports our consistent revenue growth. We actively foster a diverse, inclusive work environment and continuously seek to drive sustainability across our organisation. Keeler is a part of Halma, a global group of life-saving technology companies focused on growing a safer, cleaner, healthier future for everyone, every day. Employing over 7,000 people in more than 20 countries, Halma has major operations in the UK, mainland Europe, the USA and Asia Pacific. Halma is listed on the London Stock Exchange (LON: HLMA) and is a constituent of the FTSE 100 index. Reporting to the Technical Services Manager, the Technical Support Associate – Products & Software provides first-line technical support for enquiries submitted via the ticketing system, covering Keeler’s product range and associated software, including Keeler Konnect, Accutome Connect, Kapture and Kinexis. This role is designed for a recent graduate or early-career candidate who has demonstrable technical aptitude and willingness to learn. The successful candidate will have curiosity, strong communication skills, problem-solving ability and a customer-focused approach. Full training and mentoring will be provided to develop product knowledge, software support skills and confidence in supporting both internal and external customers. The role involves assisting with the investigation, resolution and documentation of technical issues related to product functionality, operations, parts and software, while supporting a positive customer experience. • Act as a first point of contact for technical enquiries via ticketing system, email, telephone and video, with support from senior team members where required., • Assist customers and colleagues with Keeler product and software-related enquiries in a professional and customer-focused manner., • Support troubleshooting, software installation and operational guidance for Keeler products and associated software under guidance., • Use remote support tools, such as TeamViewer, to assist customers with software installation, configuration and basic troubleshooting., • Register, classify and track enquiries and product returns in the ERP system, ensuring accurate and timely updates., • Liaise with customers throughout the service ticket lifecycle, providing clear updates and escalating when appropriate., • Escalate complex or specialist technical issues to Subject Matter Experts (SMEs) or senior technical colleagues as needed., • Maintain accurate records of enquiries, actions taken and resolutions to support quality, traceability and continuous improvement., • Contribute to knowledge base documentation, FAQs and process improvement activities., • Complete administrative tasks promptly and accurately., • Assist in creating educational material for customers, such as technical how-to guides, tutorial videos and training content for Keeler educational platforms including Keeler EyeQ Education Hub, LMS and Freshdesk knowledge base., • Support customer training activities where required, initially by assisting senior colleagues and developing confidence over time. We are looking for someone with demonstrable technical aptitude and willingness to learn, rather than requiring extensive previous experience. The successful candidate will be curious, organised, customer-focused and keen to build a career in technical support within a medical device environment. • Strong technical aptitude and genuine interest in technology, software applications and problem-solving., • Curiosity and enthusiasm for learning new products, systems and technical processes., • Excellent written and verbal communication skills, with the ability to explain technical information clearly to technical and non-technical audiences., • A logical and methodical approach to troubleshooting, with good attention to detail., • Customer-focused mindset, with patience, professionalism and a desire to provide a positive support experience., • Strong work ethic, reliability and ability to prioritise workload with guidance., • Ability to work both independently and as part of a collaborative team., • Proactive approach to learning, asking questions and improving knowledge over time., • Comfortable using Microsoft Office applications and learning business systems such as ERP, ticketing and knowledge base platforms., • Degree, HND, apprenticeship or equivalent qualification in Engineering, Biomedical Engineering, Computer Science, Information Technology, Electronics, Medical Technology or a related technical discipline., • Previous experience in a customer-facing, IT support, retail technology, service desk or technical support environment., • Basic understanding of computer hardware, software installation, networking concepts or remote support tools., • Familiarity with TeamViewer or similar remote support platforms., • Experience using ticketing, CRM, ERP or knowledge base systems., • Interest in video editing, tutorial creation or educational content would be beneficial., • Awareness of medical devices, healthcare technology or regulated environments would be advantageous., • Competitive remuneration package including base salary, performance-related bonus structure, pension scheme and other associated benefits. The role is based in Windsor #LI-SL2 Join us in creating and delivering life-changing products and solutions that impact millions of people around the world, helping our customers bring an end to preventable vision loss. Halma offers career opportunities for both senior leaders and for graduates.We welcome experienced professionals who are inspired by our purpose, who are entrepreneurial and who want to help take our companies to the next level of growth. Our graduate program offers a unique experience to work in the Halma companies across the world. #J-18808-Ljbffr

We sort warehouse/ ticketing jobs with better pay, shorter commutes and sooner starts in mind.

We sort warehouse/ticketing jobs with better pay, shorter commutes and sooner starts in mind.

You will provide 1st line support to internal and external customers. Being the first point of contact, you will to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress • Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, chat, email or end-user portal to ensure courteous, timely and effective resolution of end user issues., • Escalate incidents where required to 2nd and 3rd line teams., • Display excellent customer service and maintain outstanding customer satisfaction levels., • Record end user identification information., • Record incident details with a high level of accuracy., • Carry out initial analysis on incidents and requests to assess appropriate next steps., • Prioritise, schedule and escape incidents as and when required., • Maintain over 95% of tickets resolved within SLA, • Daily target of 30 resolved tickets, • Results Driven, • Taking Ownership, • Analytical Thinking, • Customer Focus, • 1 year IT Service Desk experience required – specifically supporting users remotely., • Supporting Microsoft operating systems, Microsoft office applications, computer hardware, printers and bespoke applications, • A good understanding of using ITSM (ticketing) tools along with working with SLA/KPI targets., • Deep knowledge of Microsoft-based operating systems with emphasis on Windows 8/10 and Office 2016., • Solid understanding and experience of Active Directory and supporting bespoke applications., • ITIL or a MCP certification (Not essential), • Good GCSE’s – A to C, • Passionate for customer service and IT, • Eagerness to learn, • Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:, • 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays, • Medicash plan, Wellhub, Cycle to Work scheme, • Private Medical Insurance at corporate rates, • Employee Assistance Programme, • Employee Discounts Benefit Hub, • 2 Charity days per year, • Pension Scheme, • Early Friday Finish at 4pm Learning and opportunity is at the core of what we do - and that applies to you too! You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things. We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments. At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years. We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world. We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning. You can find out more about us at about/careers/ #J-18808-Ljbffr

You will provide 1st line support to internal and external customers. Being the first point of contact, you will to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress • Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, chat, email or end-user portal to ensure courteous, timely and effective resolution of end user issues., • Escalate incidents where required to 2nd and 3rd line teams., • Display excellent customer service and maintain outstanding customer satisfaction levels. Record end user identification information. Record incident details with a high level of accuracy. Carry out initial analysis on incidents and requests to assess appropriate next steps. Prioritise, schedule and elevate incidents as and when required. • Maintain over 95% of tickets resolved within SLA, • Daily target of 30 resolved tickets, • Results Driven, • Taking Ownership, • Collaboration, • Continuous Learning, • Analytical Thinking, • Customer Focus, • 1 year IT Service Desk experience required – specifically supporting users remotely., • Supporting Microsoft operating systems, Microsoft office applications, computer hardware, printers and bespoke applications, • A good understanding of using ITSM (ticketing) tools along with working with SLA/KPI targets., • Deep knowledge of Microsoft-based operating systems with emphasis on Windows 8/10 and Office 2016., • Solid understanding and experience of Active Directory and supporting bespoke applications., • ITIL or a MCP certification (Not essential), • Good GCSE’s – A to C, • Passionate for customer service and IT, • Eagerness to learn Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including: • 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays, • Holiday Buying scheme, • Medicash plan, Wellhub, Cycle to Work scheme, • Private Medical Insurance at corporate rates, • Employee Assistance Programme, • Employee Discounts Benefit Hub, • 3 Development days, • 2 Charity days per year, • Pension Scheme, • Early Friday Finish at 4pm Learning and opportunity is at the core of what we do - and that applies to you too! You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Or perhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things. We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments. At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years. We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world. We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning. You can find out more about us at about/careers/ #J-18808-Ljbffr