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Job Title: IT Support Technician Location: Farnborough (Onsite) Salary: £DOE + On Call Bonus Full Time | On-Call Rota Key Skills: Azure, Troubleshooting, IT, Support, ITIL, Microsoft 365, Ticketing We are looking for a customer-focused and technically capable IT Support Technician to join our IT team. This is an exciting opportunity to provide first-line support across a mixed technology environment, supporting both legacy on-premise systems and modern Azure/cloud-based platforms. As a key member of the Support Services team, you will deliver high-quality technical support to internal users, ensuring incidents and service requests are resolved efficiently and professionally. You will also take part in an on-call rota to provide remote support outside standard working hours, in line with business requirements. If you thrive in a fast-paced environment, enjoy solving problems, and are passionate about delivering excellent customer service, we’d love to hear from you. What You’ll Be Doing as an IT Support Technician • Providing first-line technical support via phone, email, remote tools, and IT Service Management systems, • Logging, categorising, and prioritising tickets in line with SLAs, • Troubleshooting hardware, software, networking, and account-related issues, • Managing the full lifecycle of corporate iPhones and iPads (provisioning, configuration, support, decommissioning), • Using MDM tools (e.g., Intune or Jamf) to maintain secure and compliant mobile device configurations, • Escalating complex issues to senior or 2nd/3rd line teams where appropriate, • Keeping users informed throughout the lifecycle of their request, • Maintaining accurate documentation and contributing to the knowledge base, • Participating in an on-call rota and responding to priority incidents within agreed timeframes, • Supporting continuous improvement and maintaining compliance with IT and security policies What We’re Looking For as an IT Support Technician Experience • At least 1 year of experience in an IT support or helpdesk role Technical Knowledge • Microsoft Windows and Microsoft 365, • Active Directory / Azure AD account administration, • Basic networking and remote access troubleshooting, • iOS device support (iPhones/iPads), • ITSM and remote support tools (e.g., ServiceNow, BeyondTrust, Cherwell), • ITIL Foundation v4 certification (or willingness to obtain) is desirable. Key Skills & Attributes • Excellent communication and interpersonal skills, • Strong troubleshooting and logical problem-solving ability, • Customer-focused and empathetic approach, • High attention to detail and accuracy, • Ability to manage multiple priorities under pressure, • Comfortable working independently and collaboratively, • Process-driven mindset with a focus on continuous improvement, • Willingness to work flexible hours and participate in an on-call rota Why Join Us? You’ll be part of a supportive and collaborative IT team that values professionalism, service excellence, and continuous improvement. This role offers exposure to modern cloud technologies alongside traditional infrastructure, providing an excellent opportunity to grow your technical skills and develop your career. If you’re ready to take the next step in your IT support career and make a real impact, apply today. Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy

JOB TITLE: IT Deployment & Support Technician (Fixed-Term Contract). Familiarity with IT ticketing systems. Act as the initial point of contact for all IT queries via phone, email, and the HALO ITSM platform.

Responsibilities include selling tickets, memberships, and merchandise, as well as managing ticketing inquiries and retail operations.

Candidates should have over 7 years of experience in ticketing or live events and be proficient in ticketing systems. A global sports and entertainment agency in London is seeking an experienced Director – Ticket Management to lead ticketing for the FIFA World Cup 2026.

A prestigious cricket club in Greater London seeks match-day casual workers to provide excellent customer service during events.Responsibilities include selling tickets, merchandise, and efficiently managing queries.Ideal candidates will possess strong communication skills and a customer-focused app

The ideal candidate will lead the on-site ticketing team, ensuring smooth operations and assisting customers with inquiries and issues.

A leading sports club is seeking a Ticketing Systems Administrator to manage and optimize ticketing platforms at Edgbaston Stadium. Ideal candidates will have experience with ticketing systems, especially Secutix, and demonstrate strong problem-solving skills along with a commitment to enhancing cus

Deep expertise in ticketing systems, CRM platforms, and digital ticketing technologies. Act as the primary liaison between FIFA ticketing teams, commercial affiliates, and internal delivery units. Design and oversee ticket distribution strategies and ensure compliance with ticketing policies and sys

Gateway Ticketing Systems UK Ltd. For 35+ years we’ve been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. Gateway Ticketing Systems UK is proud to be an equal opportunity employer.

Sell tickets to the public on match days using our Ticketing system (Secutix), with the ability to up-sell when necessary. Manage all Ticketing and Membership queries.

A customer service-oriented company in Greater London is seeking a part-time Customer Service Assistant.You will ensure a professional and friendly experience for passengers traveling with Uber Boats.Responsibilities include selling tickets, managing passenger flow, and maintaining high standards of

Reporting into the Head of Ticketing, you will be responsible for ensuring ticketing platforms, processes and matchday delivery operate smoothly, securely and efficiently, while identifying opportunities for innovation and improvement. As Ticketing Systems Manager, you will be responsible for the en

Role: Ticketing Coordinator (Women s Football & Other Events). Help us deliver a world-class ticketing experience. In this role you will oversee all aspects of the Women s First Team ticketing including season tickets, events, and parking setup, as well as managing and testing the access control sys

A professional sports team in the Midlands is seeking an experienced Ticketing Systems Manager to oversee ticketing technology and operational delivery. You will lead system configuration and event preparation while ensuring seamless ticketing processes. The ideal candidate will have a strong backgr

A leading event ticketing platform is looking for a Customer Support Specialist to provide outstanding assistance to ticket buyers. The ideal candidate will have 1-3 years of experience in customer service, preferably within the ticketing or live events sector, and must possess excellent communicati

A leading global transportation company is in search of a Field Services Technician to maintain critical fare-collection and gating infrastructure across London.The position offers flexible working hours, competitive salary of £35,420, and extensive benefits including paid health insurance and care

A leading ticket software solutions provider is seeking a Technical Support Analyst to join their fully remote team.This mid-senior level position requires 3 years of customer service and 2 years of technical support experience.Bilingual in French and English is essential.The role focuses on deliver

A leading law firm in Greater London seeks a Service Desk Analyst to provide operational support for technology systems.Responsibilities include diagnosing technical issues, managing user accounts, and ensuring excellent customer service.The ideal candidate should have strong troubleshooting skills

A leading airline is seeking dedicated customer service representatives to assist passengers with ticket sales and bookings, ensuring a professional and timely response to queries and complaints.Candidates should possess a Grade 12 qualification, have experience in ticket sales, and demonstrate exce

A global sports marketing agency is seeking an experienced Director – Ticket Management to lead ticketing operations for the FIFA World Cup 2026.

A global entertainment management firm based in London is seeking an experienced Director – Ticket Management to oversee end-to-end ticketing operations for the FIFA World Cup 2026. You will lead the setup and management of ticketing systems, liaise with FIFA and clients, and ensure a seamless gue

Ticketing: Sell tickets to the public on match days using our Ticketing system (Secutix), with the ability to up-sell when necessary. Manage all Ticketing and Membership queries.

Sell tickets to the public on match days using our Ticketing system (Secutix), with the ability to up-sell when necessary. Manage all Ticketing and Membership queries.

You will assist customers with ticketing queries, ensuring a smooth entry process and support their use of digital ticketing solutions.

Join our team at Warwickshire County Cricket Club as a Ticketing Systems Administrator and play a key role in delivering seamless ticketing and membership experiences at Edgbaston Stadium. In this 12-month fixed-term role, you will manage and optimise our ticketing platforms, including Secutix and H

A premier sports organization in Greater London is seeking a Revenue Accountant to manage daily revenue processing and month-end close activities.The ideal candidate will have strong attention to detail, substantial experience in financial reconciliations, and familiarity with accounting controls.Th

Acting as the primary liaison between FIFA ticketing teams, commercial affiliates, and internal delivery units. Coordinate closely with US-based venue teams for on-site ticketing operations and guest services. Overseeing the planning, implementation, and management of ticketing allocations, fulfilme

A leading transportation service in Greater London seeks a Customer Service Assistant to ensure ticket accuracy and provide high customer care.You will manage the queuing system and work closely with passengers, requiring previous customer service experience, ideally in hospitality or tourism.This r

A transportation company in Greater London is looking for a Customer Services Assistant on a zero-hour contract.The role involves ensuring customers have the correct tickets, managing customer queues, and maintaining high service standards.Ideal candidates will have experience in customer-facing rol

A leading football club in the UK is looking for a Ticketing Coordinator for Women’s Football and other events. You will manage ticketing processes, oversee parking setups, and work on systems related to access control.

We have an exciting new opportunity to join the busy ticketing team as a Ticketing Coordinator. As a Ticketing Coordinator you will support the Ticketing department managing communications with the venue teams and promoters leading up to the event. Supporting the team with event ticketing builds and

A leading sports club in Greater London seeks enthusiastic match-day staff to provide excellent customer service during events.Responsibilities include selling tickets, assisting with membership queries, and supporting retail operations on match days.Ideal candidates are friendly, reliable, and enjo

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

Become a Local Delivery Driver with Evri.Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flexib

Become a Local Delivery Driver with Evri.Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a flexib

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Social Care Assistant, St Brendans (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

Please note this is a part-time role 20 hours a week, alternative weekends are required.As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.It's important that

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Your new company My client is a leading provider of infrastructure and construction.They are currently recruiting an experienced Receptionist/ Administrator to join their team for 6 weeks on their current project.Your new role This role will be based at CA10 3XR, you must be able to reliably commute