JOB TODAY logo

Trade compliance jobs in RichmondCreate job alerts

  • Cafe Manager
    Cafe Manager
    19 days ago
    £32000–£35000 yearly
    Full-time
    South Kensington, London

    Store Manager – TEASE London Reports to: Head of Operations Location: TEASE London (South Kensington, Mayfair, Bicester Village or future locations) Role Purpose The Store Manager is responsible for the day-to-day leadership and performance of their store, ensuring every customer receives an exceptional experience while the business consistently delivers strong commercial results. This is a hands-on leadership role. The Store Manager is expected to lead by example, support the team during busy trading periods, maintain the highest operational standards, and build a positive culture focused on quality, accountability, and continuous improvement. The Store Manager is fully accountable for their store's sales performance, labour, profitability, customer satisfaction, food safety, and team development. Key Responsibilities Leadership & Team Management Lead, motivate and inspire the team to deliver exceptional customer service every day. Recruit, onboard and retain high-performing team members. Coach Supervisors, Baristas and Kitchen Team Members through regular feedback and performance reviews. Create a positive, professional and accountable working culture. Lead daily team briefings and regular development meetings. Manage performance issues fairly and professionally. Ensure all team members complete their training and development plans. Customer Experience Always deliver an outstanding customer experience. Ensure drinks and food are prepared consistently to TEASE recipes and standards. Handle customer complaints professionally and resolve issues quickly. Maintain excellent customer satisfaction scores and minimise refunds. Continuously look for opportunities to improve the guest experience. Commercial Performance Take ownership of all key business metrics including: Sales Labour % Gross Profit Waste Staff Food Average Transaction Value Refunds Mystery Shopper scores (where applicable) Responsibilities include: Deliver weekly sales targets. Control labour through effective rota planning. Maximise productivity throughout the day. Reduce unnecessary costs. Identify opportunities to increase revenue. Review weekly business reports and implement action plans. Operations Ensure the store consistently operates to TEASE standards by: Maintaining exceptional cleanliness. Following all opening and closing procedures. Completing daily operational checklists. Managing stock levels effectively. Ordering products accurately. Reducing waste. Ensuring equipment is maintained and reported when faulty. Maintaining excellent presentation throughout the store. Food Safety & Health & Safety Take full responsibility for compliance with: Food Safety HACCP Health & Safety legislation Environmental Health standards Company policies Fire Safety COSHH Accident reporting Ensure all documentation is completed accurately and on time. Quality Control Maintain exceptional product quality by ensuring: Every drink follows recipe specifications. Every food item meets presentation standards. Portion control is consistent. Speed of service targets are achieved. Daily quality checks are completed. Team members are regularly observed and coached. Financial Responsibilities Responsible for: Labour budgets Stock management Waste control Cash handling (where applicable) Weekly reporting Invoice and delivery checks Payroll accuracy Overtime approval Store profitability Stock Management Complete regular stock counts. Investigate stock variances. Minimise waste and losses. Ensure correct product rotation (FIFO). Maintain adequate stock availability. Work closely with the Central Kitchen and suppliers. Training & Development Ensure every new team member receives a structured induction. Coach team members daily. Identify future Supervisors and Assistant Managers. Ensure training records remain up to date. Drive consistency across all products and service standards. Communication Maintain excellent communication with the Head of Operations. Attend management meetings. Produce accurate weekly reports. Communicate business updates clearly to the team. Escalate operational issues promptly. Key Performance Indicators (KPIs) The Store Manager will be measured against: Sales growth Labour % Gross Profit Customer satisfaction Refund percentage Mystery Shopper results Food Safety audit scores Stock variance Waste % Team retention Staff engagement Training completion Store cleanliness Operational compliance Skills & Experience Essential Minimum 2 years' experience managing a fast-paced hospitality or retail operation. Strong leadership and coaching skills. Excellent organisational abilities. Commercial awareness. Ability to analyse business performance. Excellent communication skills. Strong problem-solving ability. Confident using POS systems and Microsoft Office/Google Workspace. Passion for customer service. Desirable Experience within speciality coffee, cafés or premium hospitality. Food Safety Level 3. Personal Licence (where applicable). First Aid qualification. Personal Attributes The successful Store Manager will be: A natural leader. Positive and energetic. Hands-on and willing to support wherever needed. Calm under pressure. Highly organised. Commercially minded. Detail-oriented. Passionate about delivering exceptional customer experiences. Committed to developing people. Flexible and adaptable. Results-driven with a continuous improvement mindset. Working Hours This is a full-time role requiring flexibility to work evenings, weekends and public holidays in line with business needs. What Success Looks Like A successful Store Manager at TEASE will: Build a high-performing, engaged team. Deliver consistently exceptional products and customer experiences. Achieve sales and profitability targets. Maintain excellent operational and food safety standards. Develop future leaders within the business. Create a store culture where quality, teamwork, accountability and hospitality are at the heart of everything we do.

    Easy apply
  • Head Chef
    Head Chef
    27 days ago
    £35000–£38000 yearly
    Full-time
    London

    Head Chef Location: The Tabernacle W11 Ltd, Notting Hill Gate, London Job Type: Full Time, Permanent Salary: Competitive (depending on experience) Join Our Team We are looking for an experienced, passionate and driven Head Chef to lead our busy kitchen operation. This is an excellent opportunity for a hands-on chef who enjoys leading a team, maintaining high food standards and taking ownership of a fast-paced kitchen. Working closely with the General Manager and senior management team, you will play a key role in delivering consistently high-quality food while managing costs, developing your team and driving the business forward. About the Role As Head Chef, you will be responsible for the day-to-day management of the kitchen, ensuring exceptional food quality, excellent hygiene standards and an efficient service during both regular trading and private events. You'll have the freedom to lead your team while ensuring the kitchen operates safely, professionally and profitably. Key Responsibilities Kitchen Leadership • Lead, motivate and inspire the kitchen team., • Recruit, train and develop chefs and kitchen staff., • Create a positive working environment built on teamwork and high standards., • Lead by example during busy service periods. Food Quality & Service • Ensure every dish is prepared and presented to company specifications., • Maintain consistently high standards of taste, presentation and portion control., • Ensure smooth service during busy periods and private events., • Work closely with front-of-house staff to deliver an excellent customer experience., • Resolve customer food queries professionally and efficiently. Stock & Cost Control • Manage food ordering in line with expected trade., • Achieve and maintain food GP targets., • Minimise waste through effective stock rotation and portion control., • Monitor stock levels and ensure secure storage of all food. Food Safety & Compliance • Maintain the highest standards of food hygiene and kitchen cleanliness., • Ensure full compliance with Food Safety Management Systems (FSMS), HACCP and Health & Safety legislation., • Maintain accurate temperature records, food labelling and cleaning schedules., • Ensure all staff follow company policies regarding food safety and personal hygiene. Planning & Administration • Plan kitchen preparation based on anticipated business levels., • Work alongside the Events team to prepare for functions and busy trading periods., • Complete stock controls, wastage reports and kitchen administration accurately., • Attend management meetings as required. We're Looking For • Previous experience as a Head Chef or Senior Sous Chef ready to step up., • Strong leadership and team management skills., • Previous experience with Caribbean cuisine., • Excellent organisational and communication abilities., • A solid understanding of food costing, GP management and stock control., • Knowledge of food hygiene legislation and Health & Safety requirements., • Calm under pressure with the ability to lead a busy service. What You'll Need • Food Hygiene Level 3 (or willingness to obtain)., • Strong knowledge of HACCP and food safety procedures., • Experience managing kitchen budgets and stock., • Ability to work independently and make confident decisions. Working Hours This is a full-time role and flexibility is essential. The business operates 7 days a week, therefore evening, weekend and Bank Holiday working will be required as part of your rota. What We Offer • Competitive salary., • A supportive management team., • The chance to lead and shape a successful kitchen., • Staff meals whilst on duty., • Paid holiday., • A friendly and professional working environment. If you're a passionate chef who thrives in a busy kitchen, enjoys developing people and takes pride in delivering outstanding food, we'd love to hear from you. Apply today with your CV and tell us why you'd be a great fit for our team.

    Easy apply
  • Cocktail Bartender
    Cocktail Bartender
    2 months ago
    £13.5–£17.5 hourly
    Full-time
    London

    Experienced Bartender – The Northcote Saviour, Northcote Road, Battersea Full Time £13.50–£17.50 per hour The Northcote Saviour sits proudly on Northcote Road — one of Battersea’s busiest and best-loved high streets, known for its independent bars, restaurants, and strong local community. As part of the growing Saviour Bars group, The Northcote Saviour is thriving, and we’re now expanding our team. Saviour Bars is an independent and ambitious group, owned and led by one of the most respected names in the bar industry, with a clear focus on quality, consistency, and genuine hospitality. This is a role all about customer engagement - we talk to our customers; learn about them, and turn them into regulars. Seats at the bar (remember them?!) - and a casual but vibrant atmosphere. A modern pub, not a restaurant -but with the charm and warmth of an old favourite.... About the role This is a guest-facing role in a lively, neighbourhood-driven location. Northcote Road attracts a mix of loyal regulars, local professionals, and weekend crowds — which means great energy, great conversations, and a fast-paced but rewarding service environment. You’ll be instrumental in creating the relaxed, confident atmosphere The Northcote Saviour is known for, delivering excellent drinks alongside warm, attentive service. What we’re looking for • A confident, experienced bartender with a genuine passion for hospitality, • Someone who enjoys engaging with guests and building rapport with regulars, • A calm, professional approach during busy services, • Strong product knowledge, or enthusiasm to deepen it across cocktails, wine, and beer, • High standards of presentation, cleanliness, and attention to detail, • A positive, team-focused attitude What you’ll be doing • Delivering friendly, attentive service to a diverse and busy guest base, • Preparing and presenting drinks to a consistently high standard, • Supporting smooth and efficient bar operations during peak trading times, • Maintaining cleanliness, stock control, and compliance standards, • Bringing energy, personality, and professionalism to every shift Why join Saviour Bars At Saviour Bars, we care deeply about people — our guests and our teams. You’ll be joining a business that values professionalism, individuality, and pride in great hospitality. As a growing group, we offer real opportunities for development and progression, within a supportive and well-run environment. If you love working in vibrant locations, enjoy being part of a local community, and take pride in doing things properly, we’d love to hear from you. Apply now to join the team at The Northcote Saviour and be part of the continued growth of Saviour Bars. Due to the high number of applications, we’re unable to respond individually. If you haven’t heard from us within three working days, please assume your application has been unsuccessful.

    Immediate start!
    Easy apply
1