Branch Manager - Builders Merchant
7 days ago
Saint Albans
Branch ManagerLocation: St AlbansSalary: Up to £65,000 + Company Car + BonusAbout the Role Our client is seeking an experienced and commercially driven Branch Manager to lead a busy and successful builders merchant branch. This is a key leadership role responsible for driving sales growth, managing day-to-day operations, and delivering outstanding customer service to a wide range of trade and retail customers.Key ResponsibilitiesSales & Commercial Performance • Lead from the front in driving branch sales and profitability, • Develop and implement local sales strategies to grow market share, • Build and maintain strong relationships with key trade customers, • Monitor KPIs, margins, and performance to ensure targets are achievedLeadership & Team Management, • Manage, motivate, and develop a high-performing branch team, • Set clear objectives and support team members to achieve their goals, • Conduct regular performance reviews and provide ongoing coaching, • Foster a positive, customer-focused cultureOperations & Compliance, • Oversee all day-to-day branch operations including stock control and logistics, • Ensure compliance with company policies, health & safety regulations, and industry standards, • Maintain high standards of housekeeping and branch presentationCustomer Service, • Deliver an exceptional customer experience at all times, • Resolve escalated customer issues quickly and effectively, • Promote a proactive and solutions-focused approach within the teamAbout You, • Proven experience in a builder’s merchant, • Strong sales and commercial awareness with a track record of achieving targets, • Experienced people manager with excellent leadership skills, • Customer-focused with strong relationship-building abilities, • Organised, hands-on, and results-driven, • Good understanding of stock management and branch operationsWhat’s on Offer, • Salary up to £65,000 – Depending on experience, • Company car, • Discretionary bonus, • Career progression opportunities within a growing business, • Supportive and dynamic working environment