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Are you passionate about thinking big and joining a team who are looking to accelerate the growth of our organic and natural Brands – Clipper Teas, Kallo and Mrs Crimble’s in the UK, while also doing good? Ecotone is looking to recruit a National Account Manager - Food Service with the hunger to continue to develop, build and deliver the 3-year strategic plan to meet our ambitions of double-digit growth. As National Account Manager you will be responsible for leading, developing and delivering the growth and profitability in these accounts. You will be solely accountable for developing the retail partnerships that will deliver sustained success while working cross functionally with all the teams who will help you achieve our stretch goals. Here are just some of the exciting responsibilities you will be accountable for:- • Responsible for the development, delivery and review of UK foodservice plans to meet/exceed revenue, EBIT and distribution targets., • Accountable for developing new leads, successfully landing new opportunities in line with our strategic plan; winning tenders as required., • Build business partnership relationships with foodservice customers across all contact points to secure business for the long-term (eg. buying, merchandising and supply chain)., • Negotiate annual and/or contractual trading agreements with customers., • Deliver price increases where required., • As part of cross-functional category team, develop and execute effective NPD launches to meet channel specific requirements., • Successfully gain listings/distribution for all NPD launches by way of creating the pull to unlock push opportunities., • P&L responsibility and ownership (ability to create bottom-up P&L models to ensure investment levels to win new business.), • Ability to interpret financial information to create and deliver business cases where relevant to ensure return on investment delivered in line with expectations., • Ensure accurate forecasting and adherence to the S&OP cycle within the time frames required., • Assist with the development of channel-specific sales material and as required on a case-by-case basis., • Ensure all customer files and call reports are accurate, up to date and filed in accordance with company standards., • Use relevant data to provide customer insights, observe trends, evaluate promotions and propose sales activity., • Comfortable working independently and externally to help drive the foodservice division of Ecotone UK., • Work with the Controller to understand how we develop the regional aspect to the foodservice division by using our 3rd party sales agency., • Attend National events where required to represent the organisation at all levels., • Any other duties and requirements as and when required by the Controller/Commercial Director. We’re looking for someone who is an expert in the Food Service Channel of Trade with extensive experience and a proven track record of success. Additionally, you will:- • have a strong knowledge of account management with a proven ability to build strong retailer relationships, • be an effective communicator and proven experience of stakeholder management, • have sound product/supply chain knowledge, • have proven experience in data analysis and insights What you can expect from us is to:- • be part of a passionate, successful UK team, • work for a company that genuinely cares and tries to do some good in the world, • join a food company with the highest B-Corp rating globally, • uphold our sustainability credentials and values eg: we were the first ever Fairtrade Tea company and we are still the biggest fairtrade tea brand globally, • have biodiversity at our heart And you’ll receive a solid rewards package – salary, car cash allowance, private healthcare, a target-based bonus, pension - and a bunch of other benefits. We look forward to hearing from you. Ecotone welcomes applications from all.

What You'll Be Doing Leading the Shopfloor Team: Oversee daily operations of the shopfloor and yard. Ensure effective implementation of shopfloor standards, replenishment, and promotional changes. Maintain stock integrity and manage stock adjustments for damaged or outdated products. Keep the car park and sales floor clean and hazard-free. Driving Commercial Success: Understand and execute the store's sales plan. Make commercially sound decisions to enhance store profitability. Promote monthly offers and manage stock to aid sales. Handle banking and cash operations efficiently. Empowering and Developing the Team: Provide inspirational leadership and set the department culture. Plan and assign tasks to maximize team efficiency and safety. Conduct performance management, training, and inductions. Foster teamwork and empower colleagues to make decisions. Operational Leadership & On-Duty Responsibility: Act as the senior leader, managing all store operations. Familiarize with Manual Trading and BCP processes. Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security. Service & Store Culture: Set the standard for exceptional customer service. Promote teamwork and collaborative thinking to achieve targets. Adapt to changes and support the team in doing so. Advocate core values and recognize exemplary colleagues. Ensure safe and ethical store operations, wearing appropriate PPE. Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount • Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme, • Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave, • Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay, • Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast, • Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development, • Learn, grow, and take your career to the next level. Refer a Friend Bonus, • Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme, • We match every 1% above the statutory 5% that you contribute. EarlyPay, • Access your earned wages before payday when you need them. Profit-Based Bonus Scheme, • We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme, • Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts, • Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan, • We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme, • Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance, • Protection for your loved ones should the unexpected happen. Gym Discounts, • Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme, • Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely. TPBN1_UKTJ

The role would suit individuals with a Police, Trading Standards or similar background.

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