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Juno Rooms, nestled in the heart of St. Paul's, is a renowned destination for discerning patrons seeking exceptional cocktails, a stylish atmosphere, and top-notch service. As part of the Urban Pubs and Bars Group, Juno Rooms has built a reputation for excellence in mixology and hospitality. We are currently seeking a skilled and passionate Host/Hostess to join our team. Position Overview: As a Host/Hostess at Juno Rooms, you will be the welcoming face of Juno Rooms to greet every guest at the start of their experience with us. You will be confident and have the ability to engage and make guests feel welcome; alongside this you’ll have a willingness to learn, and thrive in a fast-paced environment, while maintaining the ability to stay busy when things are more chilled out. Your responsibilities will include (but not limited to): - Greet and seat all guests for drinks, lunch & dinner - Ensure tables are reserved and set in time for their booking - Pre orders are organised alongside the bar team and communicated to relevant teams including the kitchen - Deal with pre paid deposits & take payments on arrival - Venue phone is answered & queries communicated/solved The role will vary around peak times, and varied working hours to suit the venues needs. Thursday availability is essential. There will also be opportunity to learn proactive sales work alongside the Sales Manager, picking up inbound enquiries and dealing with our bookings system. Experience not necessary as training will be given, however a fun, outgoing and confident attitude is essential!
We're looking for an ambitious, dedicated and friendly Chef de Partie to join the team. You’ll work closely with the kitchen and front of house teams to deliver smooth, enjoyable services and be committed to producing the best standard of dishes possible to our guests, every time. What you can look forward to when you join ULG: - A competitive package made up of base rate & service charge - Team Member referral bonus of up to £1000 - Profit sharing bonus scheme - An extra day of paid holiday for each consecutive year of service - Pre payday access to your wages through WageStream - Wellbeing support through Hospitality Action’s EAP & ULGs Mental Health First Aider - 35% off food and drink in ULG venues for you and up to 2 guests - Cost price wine through our fabulous suppliers - Cycle to Work Scheme - Workplace Nursery Benefits Scheme - Personalised training at every stage of your career - Supplier visits and masterclasses - think breweries, wineries, butchery & farms - Summer & Christmas parties every year - A £75 ULG tab on your birthday for you and a guest (for use within 2 weeks of your birthday) - Charity opportunities - Come as you are - be part of a creative, diverse, and inclusive culture Get in touch if you're ready for a new challenge, we can’t wait to meet you! Diversity & Inclusion ULG is committed to being inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and disability. We work hard to create an environment where everyone, from any background, can be happy, comfortable and successful at work. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch.
Receptionist - Fallow Restaurant Salary - Up to £15 per hour Schedule - Full-time Experience - Experience as a Receptionist in a quality Restaurant. Fallow is looking for a super-star to join our team - This is a great opportunity for a Senior Receptionist who is looking to join one of the most exciting restaurants in the London scene. About us Fallow produces some of London’s most sustainable, innovative, and exciting food. Everything we do, we do as a team with a shared passion for serving sustainable and seasonal food and drinks, whilst providing a warm and welcoming atmosphere for both our team and customers. About you We are looking for dedicated, enthusiastic and hard-working professionals, who will thrive in our unpretentious and dynamic team. Your Role: A passion for delivering an exceptional guest experience Previous experience in a high-end or quality restaurant Previous experience with 7Rooms ideal Great communication skills Work as a team Benefits ·Competitive pay rates. ·Continuous training, coaching and mentoring. ·Wellbeing programme that includes team days out and mental health first aiders. ·Career progression with plenty of opportunities to move into a new role. ·50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. ·No structured uniform, celebrate your individuality. ·Family meal during your shift. ·Bonus scheme and employee referral scheme for eligible team members.
We’re looking for a full time a Senior Receptionist to join The Ivy Collection. Working closely with the front of house of all reception team ensuring all functions are carried out in accordance with agreed procedures, protocols and time scales. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Receptionist / Senior Receptionist in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style. A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service. Ability to work effectively as part of a team and work on your own initiative. What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job. Meals from our menu and discount in all our restaurants. Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets. A salary you’ll be hard pressed to beat.
Life at Clays Clays is the premier indoor interactive clay shooting experience and cocktail bar, bringing all the fun of a British clay target shooting weekend to our venues. We are the perfect place to spend time with friends or colleagues for an adrenaline-fuelled, fun-filled experience day or night. Bringing a completely unique proposition to the competitive socialising arena, our gamified version of Olympic clay target shooting makes clay shooting safe, fun and accessible for all. We are on an exciting adventure as we expand both domestically and internationally into key global markets where the appeal for Britishness and competitive gaming has tested strongly. Careers at Clays are loaded with possibilities and colleagues have the opportunity to access excellent training opportunities and investment in your personal development as part of a growing brand and business. We are building an amazing team of autonomous free thinkers who are passionate about creating amazing experiences for our guests. If you’re looking to join a company with an awesome working environment and culture where integrity, fun and teamwork are prioritised, we might just be the place for you! Clays Values Just like our venues are designed for everyone, so is our workplace. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people, and that's why we work hard to create an inclusive culture for everyone. We want the different perspectives, increased creativity and higher innovation that comes from diversity. So, as long as you are passionate about making a positive impact then we want to hear from you. And of course, we're looking for someone who's going to live and breathe our Clays values, which is why we framed them as a set of questions that inform what we do: Safe - Is it safe? For our team, our guests, the business, our partners. Amazing experience - Is it delivering an amazing experience? We amaze and are amazing. We bring fun, thrill, wonder and joy and deliver an experience like no other. Always striving to surprise, delight and exceed expectations Lasting - Is it lasting? We are committed to making a positive contribution to our world, our team, our guests and our industry in a way that is sustainable and enduring. We are here for the long term, we create a strong impression and make lasting memories. There is always a part of our amazing experience to discover and we are constantly evolving. Duties & Responsibilities Assist the CDP's Sous Chef in the daily running of the Kitchen Be able to stay calm in a busy kitchen with multiple orders being sent together Must have good communication skills with both kitchen colleagues and front-of-house colleagues Ability to work under pressure Always be looking for opportunities to improve your knowledge and abilities Passionate about hospitality and creating amazing experiences A keen eye for detail Ability to build lasting relationships with colleagues Honest with strong moral principles Take initiative, can solve problems calmly and work well under pressure Other great benefits include: Continuing career development via our Career Tree learning journey and opportunities for progression in our growing business Globally recognised qualifications as part of the Career Tree Journey funded by Clays 32 working days’ holiday pro rata every holiday year including bank holidays and an increasing holiday allocation with length of service up to a maximum of 36 days An additional Celebration Day every year to celebrate something that is important to you Generous 50% colleague discount during off-peak periods and 25% colleague discount during peak periods to enjoy Clays with your friends and family Market-leading parental leave policies. In addition to your statutory rights, Clays offers all colleagues with 12 months of service, 13 weeks of leave at 100% pay (based on your average weekly earnings) for maternity, adoption and paternity and partner leave Health Care Cash Plan including up to £995 of reclaimable appointments & treatments and access to a Virtual GP An Employee Assistance Programme including a 24/7 employee support service and access to up to 8 counselling sessions A paid annual Volunteer Day for you to give back to your local community Choice of a Birthday Gift All colleagues are eligible to join Clays’ non-contributory Pension scheme, where we will contribute a minimum of 3% of your basic salary into the scheme and you will pay a minimum of 5% of your basic salary into the scheme Other Staff recognition and incentives via our Shooting Stars recognition programme Access to hospitality discounts via Hospitality Rewards Meals provided for colleagues working operational shifts in venues across mealtimes You will be part of a growing brand, and business and an exciting adventure with excellent training opportunities and investment in your personal development.
Do you have a passion for fresh food, exciting cocktails and want to be part of a team that delivers service excellence? Then look no further. At Wahaca we are a familee that live by our set of values; pride, positivity, humble, integrity and fun. We believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create memories. If you're passionate about hospitality and thrive on spreading positivity, then we want you to join our front of house team. What you will get: • Free meal on shift PLUS 70% off food to share with 3 friends at all Wahaca and DF Tacos Paid return flight to Mexico after 2 years - for everyone! • Join the fiesta at our annual summer party plus regular socials with your team • Celebrate your probation with £100 to spend at Wahaca with your favourites • Stay with us for the long haul and enjoy 4 weeks paid time off work after 5 years • Unlock bonuses up to £1,000 through training, development and referrals • Enhanced Maternity and Paternity pay • Free English lessons • Fantastic development opportunities across our brands and your own personal development plan • Part and Full-time contracts available (we don’t believe in 0-hour contracts!) About the role… • Become an expert on our menu and guide guests on an unforgettable food journey • Serve up passion and deliver WOW-worthy experiences with every interaction • Work hand in hand with your team to create a seamless dining experience filled with fun and positivity Whether you're a seasoned hospitality pro or just starting out, if you're bursting with enthusiasm and ready to make every moment memorable, we want to hear from you. Who are we? Wahaca is the leading Mexican restaurant in the UK and business deeply values driven by its founders. We care about our planet and source our ingredients locally, championing great British produce. Our founders Mark Selby and Thomasina Miers (Masterchef winner) truly believe it’s the people that make a restaurant thrive and want to make every employee’s experience a fun and memorable one. Apply now! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.’
Experience is not required as training will be provided.The candidate should have the right attitude & be able to follow all processes laid down. Any experience will be an added advantage.
Duties: - Prepare store for opening. Tasks will include but not be limited to: Chopping fruit, preparing milk cakes, making nimbu pani, stocking up cake & drinks fridge, stocking cutlery and condiments, stock taking. - Serving customers on the till in a friendly and helpful manner. - Follow food safety guidelines and maintain a clean and organized work environment. - Manage time effectively to ensure orders are prepared and delivered in a timely manner - Utilize upselling techniques to promote additional menu items and increase sales. - Skills - Previous front of house experience in a restaurant/cafe or kitchen environment is preferred - Knowledge of basic food safety practices and procedures - Strong time management skills to prioritize tasks and meet deadlines - Excellent communication skills to work effectively with team members and customers - Culinary training or certification is a plus, but not required - As a Team Member, you will play a crucial role in ensuring the smooth operation of our store. You will be responsible for preparing food items, assisting with kitchen tasks, maintaining cleanliness, and providing excellent customer service. This position requires attention to detail, the ability to work in a fast-paced environment, and a passion for delivering high-quality food to our customers. - We offer competitive pay rates and opportunities for career growth within our organization. If you are enthusiastic about working in the restaurant industry and have a strong work ethic, we would love to hear from you. Apply today to join our team of dedicated professionals!
We are looking for FOH bartenders to join our family. We are an award winning, very stylish Italian restaurant group, with six sites based in Central London and one more to be open in January 2025 A good level of written/spoken English is a must, previous experience in the role is desirable. Some of the perks of working with us: - Salary £14 - £17 per hour - -Full in house training modules provided by the company; - -Part time - Full time contracts available - -28 days holidays; - -Meals on duty; - -Private pension scheme; - If you're interested and would like to have more details, please get in contact with us.
Join our team as an Assistant Manager🍝🍷 Job Type: Full-Time | leadership Required | Bilingual in Italian Key Responsibilities: - Lead by example on the floor, ensuring that every guest is treated to the warm, welcoming hospitality that Italy is famous for. - Motivate, train, and support our front-of-house team, helping them shine like the stars they are. Your positive vibes will keep morale high and service impeccable. - Handle any guest concerns or tricky situations - Assist in managing the day-to-day operations, from scheduling and inventory to ensuring that our pasta and wine stocks are always ready for the dinner rush. - Ensure the restaurant looks its best at all times, with an atmosphere that feels like a warm Italian embrace - Help manage budgets, monitor expenses, and contribute to financial planning, end of day and opening reports, weekly orders - Work closely with the Restaurant staff to implement new ideas, strategies, and ensure that everything runs smoothly - Having the responsibility of opening and closing the restaurant at the start of the day or end of the day and making sure everything is ready in the morning or for the next day our restaurants safety is in your hands. Our cleaning company will be there to support and make sure everything is clean and under control at the end of the day. What We’re Looking For: - Prior experience in restaurant management or a supervisory role in the hospitality industry, preferably with a love for Italian cuisine. - You’re a natural leader who knows how to inspire and energize a team, even during the busiest of dinner services. - You genuinely enjoy making people happy and have a knack for creating memorable dining experiences - You can juggle multiple tasks without breaking a sweat, ensuring everything is done with precision and care. - You’re articulate, approachable, and can effectively communicate with staff, management, and guests alike. - A love for Italian food, wine, and culture is a huge plus—if you know your Chianti from your Sangiovese, you’ll fit right in! Perks: - Enjoy complimentary staff meals that transport your taste buds straight to Italy. - Opportunities to grow within the company and take on more responsibility as you learn the ropes and opportunity for a pay rise - Work in a lively, family-oriented atmosphere where food, wine, and laughter are always in abundance. - Competitive Salary & Benefits because we believe in rewarding hard work and dedication.
🌟 Join Our Team as a Door Host/Hostess at Gilgamesh Covent Garden! 🌟 We are looking for extroverted characters with sales experience or background to get people through our door . You need to be very good with people and able to confidently sell our restaurant. Are you a people-person with a knack for making guests feel welcome and valued? Are you passionate about providing exceptional hospitality in a stunning setting? Look no further! Gilgamesh Covent Garden is searching for a dynamic and experienced host/hostess to join our team full-time. Nestled in the heart of the enchanting Covent Garden, Gilgamesh offers a culinary journey like no other, blending exquisite Pan-Asian cuisine with unparalleled ambience. As part of our team, you'll have the opportunity to be the face of our establishment, welcoming guests and setting the tone for their unforgettable dining experience. Position: Host/Hostess (Full-time) Location: Gilgamesh Covent Garden, London Responsibilities: Warmly greet guests upon arrival and escort them to their tables, ensuring a seamless and memorable experience from start to finish. Manage the restaurant's reservation system, including utilizing booking platforms such as SevenRooms and OpenTable to efficiently handle guest reservations, seating arrangements, and special requests. Communicate effectively with the restaurant team to coordinate seating and ensure timely service for all guests. Provide accurate wait times and manage the flow of guests during peak dining hours. Assist with guest inquiries, including menu recommendations, special events, and general information about the restaurant. Uphold high standards of cleanliness and organization at the reception area. Requirements: Previous experience as a host/hostess in a high-end restaurant or hospitality environment. Proficiency in reservation management systems such as SevenRooms and OpenTable. Excellent communication and interpersonal skills, with a friendly and welcoming demeanour. Strong organizational skills and the ability to multitask in a fast-paced environment. A passion for providing exceptional guest service and creating memorable experiences. Impeccable attention to detail and a professional appearance. Benefits: Competitive salary and opportunities for advancement within the company. Staff discounts on food and beverage offerings. A supportive and collaborative work environment in one of London's most iconic locations. Training and development opportunities to enhance your skills and knowledge in the hospitality industry. If you're ready to be a vital part of the Gilgamesh Covent Garden experience and contribute to our continued success, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you're excited about joining our team. Gilgamesh Covent Garden is an equal opportunity employer and values diversity in the workplace.
Kitchen Porter – Vinoteca City, Closed Sundays & Bank holidays Vinoteca is a small independent group of six wine bars across London. Each site serves high-quality wine and carefully sourced, fresh, seasonal food at a reasonable price. When you join, you will have access to a generous package of benefits, including: • Summer & Christmas Bonus • 30% discount on food & drink for up to 4 people. • 20% off wine in our wine shop. Staff drink after shift. • WSET wine courses are provided for those who pass the probation period. • Local & International WINE TRIPS for both FOH & BOH staff. • Fantastic company run Weekly/ monthly training provided. • Weekly Supplier training • Staff meals on duty • Weekly wine training • Genuine opportunities for promotion as we grow, our main focus is to promote from within Job details: • Salary - £12.00 per hour Location - 21 Bloomberg Arcade, London EC4N 8AR • Start – Immediately The team at Vinoteca are passionate about the company and work together to create an environment where everyone feels welcome. Our aim is to create a place where ethnicity, age, identity, gender and sexual orientation of all kinds are celebrated to create a diverse workforce.
Job Description Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! As our next Receptionist, you… Are the ‘face of IBIS London City Shoreditch’, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. Being present and visible in the lobby and contributes to guests' sense of well being and loyalty, by establishing a warm and personalized relationship. You are responsible for an incredible hello and goodbye for our guests to make them feel welcome! Gives priority to guest relations, while taking care to respect administrative procedures that need to be followed. Look to create sparkles (memorable moments) for our guests. Anticipates guests' needs and takes them into consideration. Handles guests' requests for information and provides answers; puts them in contact with the appropriate people. Is ready to jump across to the bar if required and assist our Food and Beverage team to ensure guests You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. A little more information: Contract Type - Permanent Start Date - As soon as possible Location - Shoreditch To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people. By joining us as a Receptionist, you will become part of a friendly team. Our hotel offers 348 rooms, Restaurant & Bar. To ensure you can best welcome and care for our guests you will need to be fluent in English. Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand. Ready to discover more? Get in touch with us. We would love to hear from you. One more thing… By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong Information on the processing of personal data – When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy. Work Experience Positive problem solving approach. Time-Keeping. Organised. Multi-tasking. Able to work under pressure. Benefits Salary - £ 13.16/hour Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) Talent gym access Stylish and functional uniform provided Delicious complimentary meals on duty prepared by our creative chefs Discounted hotel rates all over the world in Accor Hotels Grow your skills and learn more through our Apprenticeship Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C)
Job description ** COMPANY** Orsett Hall is a 4-star hotel and perched on 12 acres of landscaped gardens in the Essex countryside, just 40 minutes outside Central London, and features boutique accommodation, superb dining, elegant function rooms, a gorgeous Chapel and a boutique spa. ** THE ROLE** We are currently looking for an enthusiastic and Experienced Restaurant Manager join our front of house team ** Main Duties:** To take control and responsibility for the smooth and efficient operation of the restaurant, ensuring facilities are maintained to the standards required and the departmental budget & profitability is achieved. To develop and train team to be able to provide superior guest service and maximize revenue. To build business and develop repeat guests, especially from the local community and making the restaurant a ‘first choice’ for a dining experience in the local area. ** KEY OBJECTIVES** Ensure achievement of budgeted profitability of the Restaurant Utilize restaurant staff between all outlets to minimize payroll expenditure and ensure flexibility of the team Ensure all employees receive regular training to update their skills and knowledge and meet their own personal development needs Maximize the service opportunities for guests to ensure return visits ** PRIME RESPONSIBILITIES** ·* Sales & Marketing Participate in guest activities that promote the hotel products and it’s services. To positively approach all sales opportunities to maximize hotel revenue to meet and exceed budgeted targets. To be innovative and come forward with ideas to maximize revenue. To ensure all departmental staff are sales and standards-focused. To develop food and drink packages/promotions to encourage business and build a reputation Work within the departmental budget figures, maximizing revenue and minimizing expenditure Produce departmental forecasts as required and communicate figures to the team to aid their understanding of the business and the importance of their contribution to the business success. Ensuring a system is in place for ordering, delivery, storage, security, distribution and administration of food & beverage items. To be fully aware of and control departmental operating costs in line with forecasted business levels To be fully aware of departmental budgeted and actual payroll costs and manage costs by allocating labour resources in line with forecasted business levels. To control all china and cutlery stocks and levels, ensuring costs are controlled in accordance with hotel procedures. · Customer Care Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. The standards of AA Inspection & Rosette needs to be met. Encourage the team to work flexibly, which will develop their knowledge and assist in the event of absence cover, and allow service standards to be maintained. To set up and organize on-going departmental cleaning schedules, check list and handovers. Coach/discipline as necessary To provide Duty Management cover in the hotel, as required. Training & Development To produce a departmental training plan together with L&D Manager, action the training and evaluate to ensure that the training is relevant and achieves the required outcome. To carry out departmental appraisal reviews in a timely and appropriate manner Identify employees with the potential to develop within the hotel, plan a development plan with them to utilize their skills/knowledge and aid in their personal growth. Ensure that the team is constantly improving their product knowledge to maximize revenue and the service provided. To create a team environment which promotes good employee morale and pride in the department and the hotel. To provide continuous recorded training for staff. To communicate with all team members by holding regular briefing sessions and attending hotel meetings when required. Ensure the whole team is aware of liquor legislation and receives food hygiene training relevant to their position To lead and motivate staff in order to encourage and obtain maximum commitment. To control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc in line with hotel and company standards To review the performance of all your team at least every six months, with regular 1-1s. Co-ordinate the recruitment of staff. To plan the departmental holiday. To ensure that every employee receives induction training before they start their employment and complete all mandatory training prior to their first day in the department. Maintaining Product To produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an accident occurring. Ensure the team maintain the hotel, collect any litter, remove/report hazards To be fully conversant with the Hotel policy on: Fire & Evacuation, Health & safety policy, Personnel & Training procedures, Security procedures To comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. To ensure compliance throughout the department and hotel and company operating standards. ** Performance Measurement** For the department to achieve or exceed the budgeted revenue and control expenditure For minimal guest complaints to be received for food, beverage and service issues Specifications To have worked as a restaurant manager or been a strong deputy for a minimum 1 year Hotel background an advantage Standards orientated with an eye for detail Strong team manager, leading a team of 8 - 10 Evidence of cost control and purchasing Knowledge of health & safety and current legislation Communicator with peers and subordinates Influencer at all levels and able to get an employee to buy in to operating practices Good organizer Able to demand results from team members Use of EPOS an advantage Must have own transport to and from work
Floor Manager - Berenjak Borough Salary - Up to £38000 per year Schedule - Full Time Experience - Previous experience in a quality restaurant Berenjak Borough are seeking a Floor Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Floor Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Berenjak, the Iranian restaurant from Kian Samyani and JKS Restaurants. Our Borough Market restaurant follows Berenjak’s first site, which opened in Soho in 2018 and was awarded a Michelin Bib Gourmand in 2019. Berenjak Borough offers an expanded menu that includes several new homestyle Iranian dishes, alongside all the signature Berenjak classics. Just as the original Berenjak introduced diners to the flavours of Tehran’s hole-in-the-wall eateries, the new restaurant brings the classic charcoal-grilled kebabs, such as the minced lamb koodibeh and poussin jujeh tond, for which Berenjak is best known. Many of the signature mazeh small plates from our Soho restaurant also make the jump to Borough, including the black chickpea hummus, the Panir Sabzi (Persian feta with radish, fresh herbs, and nuts), and the taftoon clay-baked sourdough seeded flatbread. As Floor Manager, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. As Floor Manager, you will be responsible for: Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience; Overseeing the waiting staff to ensure the smooth running of all sections; Inspiring, motivating and training waiting staff to deliver the highest levels of service; Carrying out all opening and closing procedures. The successful Floor Manager will have: Previous experience as a Floor Manager or Restaurant Supervisor ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage; Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package " Celebrating your big occasions Season Ticket Loan Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Additional holiday for every year with us (rising to 30 days) Employee referral scheme - paying up to £600 per referral Staff parties & long service awards
Join Our Leadership Team as a Supervisor/Assistant Manager at Fisk!: A Premier Fine Dining Seafood Experience Are you an experienced hospitality professional with a passion for leadership and a commitment to excellence? Fisk!, a renowned fine dining seafood restaurant, is seeking a dynamic and detail-oriented Supervisor/Assistant Manager to join our leadership team. At Fisk!, we are dedicated to providing our guests with an exceptional dining experience, from the moment they walk through our doors to the final course. As a Supervisor/Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant, upholding our high standards of service, and leading our team to success. Key Responsibilities: - Assist the General Manager in overseeing daily operations, ensuring a seamless guest experience - Lead and mentor front-of-house staff, fostering a positive and professional work environment - Uphold and enforce fine dining standards, ensuring consistency in service, presentation, and hospitality - Handle guest inquiries, feedback, and concerns with grace and professionalism - Support the management team in training, scheduling, and performance evaluations - Contribute to the overall success of the restaurant through effective problem-solving and decision-making What We Offer: - Competitive salary and benefits package - Opportunities for career advancement within a prestigious establishment - A collaborative and supportive work environment - The chance to work in a high-end, fast-paced setting with a focus on delivering exceptional seafood cuisine If you are a motivated and experienced leader with a passion for fine dining and seafood, we invite you to apply for the Supervisor/Assistant Manager position at Fisk! Join us in our commitment to culinary excellence and help us continue to exceed our guests' expectations.
Front Assistant House Manager Duties: - Oversee daily operations of the front of house area, including bartending, coffee service, and food service. - Assist the Pub manager in managing staff and ensuring excellent customer service. - Coordinate with the kitchen staff to ensure timely and accurate food delivery. - Train and supervise front of house staff, including bartenders, servers, and hosts/hostesses. - Handle customer complaints and resolve issues in a professional and timely manner. - Maintain cleanliness and organization of the front of house area. - Collaborate with the marketing team to develop promotions and events to attract customers. - Ensure compliance with health and safety regulations. Qualifications: - Previous experience in a similar role, such as assistant manager or front of house supervisor. - Knowledge of hotel or restaurant operations, including bartending, coffee service, food production, catering, and banquet services. - Strong leadership skills with the ability to motivate and manage a team. - Excellent communication and interpersonal skills. - Attention to detail and ability to multitask in a fast-paced environment. - Ability to handle customer complaints and resolve issues effectively. - Knowledge of health and safety regulations in the food service industry. We offer competitive pay based on experience and qualifications, paid time off, and a full share of all tips, opportunities for career advancement. If you are passionate about providing exceptional customer service and have the skills required for this position, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.
We have an exciting opportunity for a motivated Head Waiter/Waitress to join our passionate team at The River Restaurant by Gordon Ramsay at the iconic Savoy Hotel. The River Restaurant is a beautifully classic, yet stylish and relaxed all-day dining restaurant in the heart of the Savoy Hotel, with panoramic views across the River Thames, and achieving two AA Rosettes since 2023. Showcasing the very best shellfish and seafood the UK has to offer, from fresh oysters, ceviche, and caviar served at the center-piece raw bar, to an incredible a la carte menu. What’s in it for you: • Competitive Pay Rate • Wage stream employer-Employees can access up to 50% of wages before payday • Access to our world-class training & development opportunities globally • Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment • A fantastic 50% discount on food and drink in select UK restaurants • 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family • Meals on duty What you do as a Head Waiter/Waitress: • You pride yourself on having excellent product knowledge in both food and wine and going the extra mile to create memorable guest experiences • You’re confident to run a section, open and close shifts, supervise and motivate the junior members of the team • You’re passionate about wine and ideally hold WSET L2 qualification • Your attention to detail ensures consistency and your keen desire to coach the team enhances their knowledge and confidence • You thrive on teamwork and support the management team to guarantee guests always leave with a fully positive dining experience • You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
40-45 hours a week, £13-14.50 per hour + cash tips, 2 days OFF. An opportunity to join a renowned Pancake Chain in Chelsea with more than 50 years of service and a Managment team with a proven track record for training and developing. Position available immediately
Supervisor role Full time & Full flexibility required Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: - Oversee the day-to-day operations of the dining area, ensuring high service standards. - Supervise and mentor waitstaff, providing guidance to maintain a positive work environment. - Handle guest inquiries and concerns with professionalism and prompt resolution. - Collaborate with the management team to organize and execute private events and functions. - Assist in training and development programs for front-of-house staff. - Monitor reservation systems and seating arrangements to optimize guest flow. - Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: - Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry. - Strong organizational, communication, and interpersonal skills. - Exceptional problem-solving abilities and a proactive approach to operational challenges. - Ability to work in a fast-paced environment and manage multiple tasks efficiently. - Familiarity with reservation systems and basic administrative tasks. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
**Waiter/Waitress - Fallow Restaurant** Salary: Up to £16ph Schedule: Full Time Experience: Previous experience in a similar role within a reputable restaurant. About us: Fallow restaurant, a beacon of modern, sustainable dining, is in search of an exceptional Head Waiter to elevate our guest experience. If you're passionate about impeccable service and sustainability, and you thrive in a collaborative environment, we want to hear from you! Fallow is where culinary innovation meets sustainability. We're dedicated to using seasonal, locally sourced ingredients and inventive techniques to minimize waste and maximize flavor. With a commitment to excellence and creativity, Fallow has earned acclaim from diners and critics alike. The Role: As Head Waiter at Fallow, you will: Lead our front-of-house team by example, ensuring exceptional service and fostering a culture of excellence. Utilize your experience to maintain smooth operations and deliver memorable guest experiences. Share our passion for sustainability and our culinary philosophy with guests. Collaborate closely with the kitchen team to ensure seamless communication and flawless service. Uphold Fallow's standards of hospitality, professionalism, and attention to detail. Benefits & Perks: Joining the Fallow team comes with an array of benefits, including: Competitive pay rates: Recognizing your hard work and dedication. Continuous training: Opportunities for growth, including coaching, mentoring, and WSET Level 2 certification. Wellbeing programme: Team outings and mental health first aiders to support your overall wellness. Career progression: Plenty of opportunities to advance within the company. 50% off food: Enjoy dining across the group, plus friends and family discounts. No structured uniform: Celebrate your individuality. Family meal during your shift: Fuel up with delicious food prepared just for our team. Bonus scheme and employee referral scheme: Additional incentives for eligible team members. Join Us: Ready to be part of a team that's redefining the future of dining? Apply for the Head Waiter position at Fallow restaurant and help us deliver unforgettable experiences while making a positive impact on the planet. Apply now and become an integral part of the Fallow family
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors
RESTAURANT SUPERVISOR Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a dynamic Private Dining Room Supervisor to join our team and become part of something special. When the room isn't reserved for private events, it extends our main dining area. In such cases, you would be integrated into our Front of House team, managing a section within our restaurant alongside our waiters and waitresses. Flexibility is key in this role, as there are times when last-minute events may be booked, affecting work schedules. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as a Private Dining Room Supervisor will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Your Role: Our Front of House team are currently looking for an experienced Host/Hostess to join the family. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Host/Hostess we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: Highly competitive salary 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants 28 day’s holiday allowance Complimentary breakfast and dinner during shifts Employee discounts website Cycle to work scheme 'Refer-a-friend’ cash incentive scheme Employee of the month rewards Internal Training and career development Pension Scheme – including employer contributions Yearly Staff award ceremony and party Your Requirements: The Host/Hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The Host/Hostess also answers phones in a polite and prompt manner with appropriate scripting and records all reservations into the reservation system. The Host/Hostess plays an integral part of the flow and pace of our dining service. As a Host/Hostess we would love you to have: At least 1 year of front of house experience in a fast-paced hospitality environment Availability to work evenings, weekends and most holidays Excellent written and verbal English language communication skills Answer phones in a prompt manner with appropriate scripting Greet guests and seat them at tables or in waiting areas Exceptional attention to detail Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers'; concerns are addressed Direct guests to cloakrooms and waiting areas such as Bar and/or lounge Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant Ability to multi-task and follow directions Flexibility in scheduling strongly preferred