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At Adaptive LTD, we specialise in creating vibrant, eye-catching neon signs that light up spaces with personality and style. Whether it’s for a business, event, or home décor, we pride ourselves on offering high-quality, custom neon signs that are designed to dazzle. As we continue to grow, we’re looking for a friendly, organised, and customer-focused individual to join our team and help our customers turn their ideas into glowing reality. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our clients from the first point of contact through to order completion. Your role will involve answering inquiries, guiding customers through the ordering process, ensuring timely deliveries, and helping resolve any concerns they may have. You’ll work closely with production teams to ensure the highest level of satisfaction. Key Responsibilities: Customer Inquiries: Handle incoming calls, emails, and live chats, assisting customers with questions about products, pricing, customisation options, and order status. Order Support: Guide customers through the order process, ensuring all details are clear and accurate before processing. Problem Solving: Address customer concerns, complaints, or issues promptly and professionally, ensuring a positive resolution. Product Knowledge: Maintain a strong understanding of our product offerings, materials, and processes to provide accurate information and recommendations. Collaborate: Work closely with the production and design teams to ensure customer specifications are met and timelines are adhered to. Order Tracking: Follow up with customers regarding delivery schedules, ensuring orders arrive on time and in perfect condition. Qualifications: Experience: Previous experience in customer service or a related field is preferred, ideally in a product-based business. Communication Skills: Excellent written and verbal communication skills, with the ability to engage and inform customers. Problem-Solving: Strong ability to address customer concerns and find effective solutions. Attention to Detail: High level of accuracy when processing orders and handling customer information. Tech-Savvy: Comfort with using customer service software, email, and live chat tools; experience with CRM systems is a plus. Team Player: Ability to collaborate with other departments and thrive in a fast-paced, dynamic environment. Why Work With Us? Creative Environment: Work in a fun and dynamic industry where your ideas and solutions help bring vibrant designs to life. Growth Opportunities: As we expand, so do the opportunities for career advancement. Great Team: Be part of a supportive and passionate team committed to delivering the best customer experience. Hours: Monday-Friday 09.00 Salary: 20,000 - 23,000 pa
Join Our Family as a Qualified Nursery Room Leader! Are you ready to start a meaningful career? Do you have a passion for nurturing young minds and creating a positive, engaging environment where children can thrive? If so, we’d love to hear from you! The Role: We’re looking for an enthusiastic and qualified Room Leader (NVQ Level 2/3 or above) to join our family at The Eveline Day & Nursery School Ltd. As a Room Leader, you’ll play an essential role in supporting children’s development through creative, age-appropriate activities in a warm, safe environment. You’ll work with a dedicated team and have the opportunity to make a lasting difference in children’s lives. About Us: Founded in 1964 by Mrs Maria Keaveney Jessiman MBE and still proudly family-run, we operate seven unique nursery branches and a day school across South West London. With a commitment to providing excellent care and education, our nurseries are well-equipped, stimulating spaces where children feel valued and supported. What We Offer: Competitive Salary: £26,000+ (experience dependent) and benefits Full-Time, Permanent Position Hours: Monday to Friday shifts 7.30am-4.30pm and to 9.30am-6:30 pm. Comprehensive Training: Including First Aid, Health & Safety, and Safeguarding. Employee Benefits: Additional leave, company events, discounted/free meals, health & wellbeing programme, referral programme, and more. Convenient Locations: Nurseries with good public transport links across South West London. We are hiring for our Wandsworth, Balham High Road, Raynes Park sites What We’re Looking For: NVQ Level 2/3 qualification in childcare. Genuine love and enthusiasm for working with children. Confident communication skills with both children and adults. Ability to work well within a team. Professional, hardworking, and committed to delivering high standards of care. Your Key Responsibilities: Act as a key person for a group of children, observing and supporting their development. Plan and carry out engaging, age-appropriate activities. Provide a safe, secure, and nurturing environment for all children. Follow safeguarding procedures and our policies. Ready to Join Our Family? If you’re passionate about early years education and want to be part of a supportive, family-run business that values your contributions, reply with your CV and cover letter. Application Details: Interviews Begin: Week commencing 25th November. Application Deadline: 30th November.
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Employer: The Eveline Day & Nursery Schools Ltd Location: South West London SalaryUp to £26,500 per annum + benefits Closing date 30 Nov 2024 Contract Type Permanent Hours: Full Time Role: Senior Practitioner Sector: Nursery Senior Nursery Practitioner Required The Eveline Day & Nursery School Ltd. - Founded and Established in 1964 by Mrs Maria Keaveney Jessiman MBE, run by her children, grandchildren and family - Would you like to join our family? We are a passionate family run business, who love what we do and stand for. We are operating in the South West London area, employing 250 staff throughout our 7 Unique Nursery Branches and Day School. Our aim over the years has been to provide excellent care and education for our children. We provide stimulating and warm environments and offer the highest standard of service to all. We are currently looking to hire a Qualified (NVQ 2/3 or above) Room Leader at the following locations: Wandsworth East Hill United Reformed Church Hall, Geraldine Road, Wandsworth, SW18 2NR Balham High Road The Boulevard, 205 Balham High Road, Balham, SW17 7BW Raynes Park Grand Drive, Raynes Park, SW20 9NA ABOUT THE NURSERY: We are open 52 week of the year, Monday to Friday, 7:30am to 6:30pm except for bank holidays and the week between Christmas and New Year. Our nurseries are well equipped in bright stimulating environments. High work ethics, with fun, exciting atmosphere and great team spirits. All nurseries are in good locations (with good links to public transport) REQUIREMENTS:: Must be a qualified NVQ 2/3. Be Professional, enthusiastic and hard working. Have a genuine love of children Have Confident communication skill with children and adults. Have the ability to work as part of a team. We provide First Aid, Health & Safety and Safeguarding Training. MAIN RESPONSIBILITIES: To be keyperson to a group of children. To observe and to track children's development. To plan and carry out age appropriate activities for children. To provide a safe and secure environment for the children. To be aware of safeguarding procedures. To follow our policies and procedures. Benefits: Additional leave Company events Company pension Discounted or free food Health & wellbeing program Referral program Sick pay Transport links To apply With cover letter and CV First round interviews will start w/c 18 November Post closes 30 Nov 2024