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As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels.

Review existing user research and identify accessibility gaps in the service and points where the existing service risks not meeting the Service Standard. Identify user touchpoints across channels, focusing on accessibility and assisted digital support. Identify different user journeys from research

User Researcher (Outside IR35). Strong experience as a User Researcher within government or large-scale digital environments. Proven ability to plan and run user research using a variety of qualitative and quantitative methods.

User Researcher with active SC clearance. You'll lead accessibility-focused user research across digital and non-digital touchpoints, ensuring services meet the Service Standard and support users with access needs. Reviewing existing user research to identify.

User Researcher (Outside IR35). Strong experience as a User Researcher within government or large-scale digital environments. Proven ability to plan and run user research using a variety of qualitative and quantitative methods.

Experience with unmoderated remote research tools (Userlytics, UserTesting ,UserZoom). Partner with researchers, designers, product managers and business stakeholders to prioritize and plan user research studies. The UX Researcher will be responsible for the full lifecycle of user research activitie

We’re looking for a User Researcher to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. User-centred design and agile working. You’re experienced at working with agile development teams and stakeholde

We’re hiring a User Researcher for a leading tech consultancy to work on a public sector project on a 3‑month rolling basis. Comfortable planning, conducting and synthesising results from a wide range of user research methods, both to discover and evaluate. Has worked with a wide range of stakeh

This results in a growing demand for user experience research and overall user research from across the teams working on MyCare. We are looking for two User Researchers to join the talented team working on MyCare. Do you enjoy uncovering user behaviours, needs and motivations to help teams design pr

A leading tech consultancy is seeking a User Researcher to support a public sector project on a rolling 3-month contract. If you have a proven track record in planning and conducting user research, we encourage you to apply.

A leading technology consultancy in the UK is seeking a senior-level Contract User Researcher. This hybrid role involves leading user research in an agile environment, collaborating with UX and content designers to generate actionable insights. The ideal candidate will have extensive experience in v

SENIOR USER RESEARCHER (INFOSEC) - 6 MONTHS CONTRACT - HYBRID 2 DAYS ON SITE OR WHEN REQUESTED FOR MEETINGS - RATE £650 PD INSIDE IR35 - MUST BE SC CLEARED. We are after an SC Cleared Senior User Researcher to join a busy Government client in their Information Security Department. Proven user resea

A digital delivery team in the United Kingdom is seeking an experienced User Researcher to plan and conduct user research for government services. Candidates must have active SC Clearance, strong knowledge of user-centred design principles, and experience with the GOV.

We are looking for an experienced User Researcher to join our growing team on a permanent basis. Confidence developing user needs, personas/mindsets, user journey maps, and other research artefacts. Applying relevant knowledge in the user‑centred design process to product and service design.

With 5+ years of experience in user research, UX, or service design, you’ll bring deep expertise in understanding user needs and translating complex business and organisational challenges into clear, evidence-based insights that guide design and delivery. Proven expertise in user-centred design pr

Are you ready to make a real difference in the lives of millions? Join us as a Senior User Researcher and help shape the future of public services through innovative digital transformation for the UK Government. Mentor & Collaborate: Support junior researchers, foster a collaborative team culture, a

A leading recruitment agency in the United Kingdom is seeking a User Researcher to design services that enhance user interactions with Government departments. This role involves collaborating with multi-disciplinary teams, conducting user research, and creating design artefacts. Successful candidate

A leading global professional services company is seeking a Senior User Researcher to influence the design of digital services for the UK Government. Ideal candidates will have government experience and a strong background in user research, mentoring junior researchers, and collaborating in agile te

A leading digital consultancy in Greater London seeks a User Researcher to drive user-centred design in client projects. Ideal candidates will bring expertise in user research and agile environments, and a degree in a relevant field is desirable.

We are looking for an experienced Senior User Researcher to join our growing team on a permanent basis. Head of User Research in coordinating quality user research across the Digital Delivery portfolio through the research community (“delivery through people”). You will have a passion for unders

Beyond projects, you’ll influence service, foster a user‑first mindset in client organisations, and strengthen Version 1’s user research practice by mentoring colleagues and sharing expertise across our community of practice. Thorough understanding of ethical considerations in user research,

About the role**As a Senior or ** at Gen, you’ll shape the research strategy for our Trust-based solutions pillars (LifeLock and MoneyLion). Senior Principal User Researcher – Trust-based solutions (LifeLock and MoneyLion)**About GenWe’re not just a compa

A leading tech recruitment agency is seeking a User Researcher to engage in user experience assignments for a client, ensuring robust insights are generated to inform service design. Candidates should have a relevant degree and a passion for advocating user-centred design, along with the ability to

As a User Researcher Lead (Manager), you’ll be responsible for delivering and assuring high‑quality, actionable user insights that shape service experiences around genuine user needs. Lead and shape user‑centred design teams, ensuring delivery aligned to GDS and NHS Service Standards. Manage,

Join to apply for the User Experience Researcher (Bangkok-based, Relocation provided) role at Agoda. User Experience Researcher (Bangkok-based, Relocation provided). The research findings of UX Researchers impact Agoda's business success by informing Product teams regarding design or design process,

Plan and conduct user research across the service lifecycle (discovery, alpha, beta, live). Recruit participants representing a wide range of user groups (e. Experience planning and delivering user research using appropriate qualitative and quantitative methods.

A leading consulting firm is looking for a Senior User Researcher for a 6-month contract in the Information Security Department. This hybrid role requires SC clearance and involves collaborating with product managers, engineers, and security experts to plan user research activities.

Carry out user research and supervise and develop other user researchers to assure and improve research practice. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. You can align user research activities to inform decision making a

Contract User Researcher (Outside IR35). If you’re a senior‑level User Researcher who enjoys working in fast‑paced agile environments, influencing stakeholders, and producing insight that drives meaningful product decisions, please get in touch to find out more and receive the full details. Co

A leading technology consultancy is seeking a User Researcher to join their team in Greater London. You will conduct user research, align findings with team objectives, and help teams adopt user-centred practices in an agile environment. The role requires over 4 years of user research experience, pa

A leading technology services company in Greater London seeks a Senior User Researcher Consultant to lead user research projects that drive product and service decisions. The ideal candidate will possess over 5 years of experience in user research, strong consultancy skills, and a deep understanding

A leading technology innovator in the UK seeks a User Researcher to join their dynamic team. This role involves applying user-centered practices, conducting research, and guiding teams to improve service delivery. Candidates should have over 4 years of user research experience and familiarity with G

A leading digital consultancy in the United Kingdom is seeking a User Researcher Lead (Manager) to deliver high-quality user insights.

Carry out user research and supervise and develop other user researchers to assure and improve research practice. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. User-centred and agile practices.

Senior User Researcher (Fixed-Term Contract). They are looking for a Senior User Researcher to join an internal UCD team composed of Service Designers, Product Designers and Content Designers to re‑imagine a portal used both internally and by external partners. You will build a clear understanding

A progressive technology consultancy is seeking an experienced User Researcher to work in a remote/hybrid capacity. The ideal candidate will focus on user-centric digital services within the public sector, engaging with cross-functional teams to integrate user insights into product development. The

A leading media and digital organization in the UK is seeking a Lead User Researcher to drive research excellence within its Digital Customer Experience team. The ideal candidate will bring extensive experience in user research and champion accessibility and inclusion. In this role, you'll lead vari

A leading technology company in the UK is seeking a Senior User Researcher for an 11-week contract. The role focuses on planning and leading user research activities, collaborating with multidisciplinary teams. This position plays a vital role in advocating user-centered design principles while ensu

User Researcher, 3 months, London/Hybrid, £525/day (Inside IR35). This role will play a key part in shaping digital products and services through evidence-based insights, helping teams understand user needs and deliver impactful experiences. Lead end-to-end user research across discovery and delive

Create and maintain user personas, journey maps, service maps, and other artefacts that communicate user needs and behaviours. Lead user research activities across the full project lifecycle, from discovery through to live service optimisation. Identify and recruit representative users, ensuring eth

As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user‑focused approach and expertise in user‑centri

A progressive digital agency in the UK is looking for a Freelance User Researcher to deliver impactful research for B2B websites and digital experiences. The role involves conducting user interviews, usability testing, and synthesizing insights to support UX strategy.

Qualitative analysis and synthesis – working with findings from user research to produce representative user journeys, user stories and user needs. What we’re looking for Contract Senior User Researcher for an 11 Week Contract (Outside IR35). Inclusive research – Conducting user research in an

A leading digital studio seeks a Senior User Researcher to lead user research projects and advocate for inclusive design practices. This role demands significant experience in delivering user research and collaboration with multidisciplinary teams on complex projects. You will champion user-centered

We are looking for an experienced User Researcher to join our team and contribute to the delivery of user-centred digital services. Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Proven experience as a User Researcher i

Working has part of a user centred design team within DDaT's Digital Services function, the senior user researcher will collaborate on user centred design with service designers, interaction designers and content designers, ensuring that the digital service being designed meets user needs. The user

Carry out user research and supervise and develop other user researchers to assure and improve research practice. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users.

An innovative tech company is looking for a Senior User Researcher to enhance their digital platform by integrating AI and interactive tools. The role involves translating research into actionable insights to improve user experiences and documenting business requirements to support marketing strateg