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UX Researcher Full Time | 12 Month Fixed Term Contract | £35,010.00 - £40,845.00 (dependent on experience) Hybrid | Southampton Who we are We are Ordnance Survey, Great Britain's national mapping service and a pioneer in geospatial technology. With over 230 years of trusted data, we empower better decisions, deeper understanding, and meaningful connections to the places we live, move through, and care for. About the role We are looking for a UX Researcher to support a new discovery phase for a government and commercial-focused digital application. This is an opportunity to play a key role in shaping the direction of a complex, high-impact service by ensuring that user needs are clearly understood and evidenced from the outset. You will work directly within a multidisciplinary product team, alongside a UX Designer, Product Owner, engineers and stakeholders, helping to define and validate the direction of the service through high-quality research and insight. The role is research-focused, with design collaboration forming an important part of how your work informs and shapes the product. About You This is an excellent opportunity for someone who is self-motivated and inquisitive, who is comfortable working in discovery, bringing structure to ambiguity and translating complex problem spaces into clear user understanding. What we're looking for We're seeking a UX Researcher with proven experience planning and delivering user research within digital product or service environments. You will lead on research activity to better understand user needs, behaviours and pain points across a range of user groups, helping the team make informed, evidence-based decisions. As a UX Researcher, you will be responsible for generating clear, actionable insights that inform service and product direction. Your work will focus on answering the "desirability" question-ensuring that what is being proposed meets genuine user needs-while working closely with the wider team who will collaboratively assess feasibility and viability. The role will require you to translate high-level questions into structured, practical research plans, balancing methodological rigour with real-world constraints such as time, access and policy. You will conduct research across diverse user groups and contexts, ensuring that findings are inclusive, ethical and grounded in real user needs. You will work closely with a UX Designer to test concepts, validate ideas and iterate designs, ensuring that research insight is embedded throughout the discovery and early delivery phases. The role balances strong analytical and research skills with hands-on project involvement, stakeholder collaboration, and clear communication of insight. Main Responsibilities of a UX Researcher Your responsibilities will include: * Planning and conducting user research during the discovery phase * Translating high-level questions into clear, structured research plans * Conducting qualitative research including user interviews and usability testing on concepts and prototypes * Working closely with the UX Designer to test ideas, validate assumptions and iterate designs * Recruiting participants and ensuring research is conducted ethically, inclusively and accessibly * Analysing research data to identify user needs, behaviours and pain points * Synthesising findings into clear, evidence-based insights and recommendations * Producing research outputs such as insight summaries, personas, journey maps and problem statements * Presenting findings through read-outs, presentations and written documentation to a range of stakeholders * Collaborating effectively within a multidisciplinary agile team * Feeding research insights into sprint planning and design iterations * Supporting service assessments by providing evidence of user-centred decision making * Maintaining research documentation and contributing to shared insight repositories * Advocating for user needs and ensuring they are represented in product and service decisions * Communicating the value and limitations of research to non-research specialists Essential Skills * Proven experience conducting and delivering user research in a digital product or service environment * Strong qualitative research skills, particularly in user interviews and usability testing * Ability to analyse research findings and translate them into clear, actionable insights * Experience working collaboratively within multidisciplinary agile teams * Excellent communication skills with the ability to present complex findings clearly to a range of audiences * Ability to advocate for user needs using evidence-based approaches * Understanding of how research informs design and service decisions * Awareness of working in complex, regulated or public sector environments * Familiarity with inclusive and accessible research practices * Understanding of data protection, consent and ethical research standards * Awareness of GOV.UK Service Standard and GDS research principles is desirable * A proactive, curious mindset with strong attention to detail * Ability to balance rigour with delivery constraints in a fast-paced environment How to Apply * Please apply with your CV and Cover Letter Closing date: Wednesday 20th May 2026 at 23:59pm Inclusion at OS Research shows that people from underrepresented groups often hesitate to apply unless they meet every requirement. At Ordnance Survey, we're committed to building a diverse, inclusive and welcoming workplace. If this role excites you but your experience doesn't match every point, we encourage you to apply. You may be the right person for this role or another opportunity at OS. We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process.

Lead Digital Designer (UX/UI/AI) Permanent / Full-time Southampton LDOT () & LeadTap® () Salary: £45k+ DOE We back talent and ambition - whether you’re a high-performer ready to work towards leadership or an experienced designer looking to step up and shape a design function properly. • This is not a “sit in the corner and design” role., • This is a chance to own the standard, raise the bar and help build the future of design at LDOT., • Show us the impact you can make and we’ll show you the package to match. Who We Are God-mode designers. Performance perfectionists. Straight-talkers. • We are LDOT, a digital-first marketing agency in Southampton with a simple obsession: design that blows jaws off and campaigns that actually deliver ROI. No jargon. No fluff. Just world-class work that punches above its weight and makes competitors cry into their dashboards., • We are scaling - fast. Bigger clients. More complex builds. Higher expectations. And that means our design function needs leadership, structure and ambition to match., • We’re not hiring “another designer.”, • We’re hiring the person who will lead design as we grow. About This Role This is a genuine Lead role. You will: • Set the standard for what great looks like at LDOT., • Own the quality of our digital output., • Mentor and direct freelance and in-house designers., • Champion innovation, including the intelligent use of AI., • Work alongside strategy, technical and leadership to shape the direction of the agency. Yes, you’ll still design - this is a hands-on role. Roughly 80% web design and 20% digital artwork. But you’ll also: • Guide projects from strategy through to delivery., • Protect the LDOT standard before work reaches clients., • Build systems and processes that allow design quality to scale., • Help us grow from a brilliant design team into a formidable design function. You’ll combine strategic thinking with serious design craft. You’ll bring ideas to life in Figma. And you’ll present them with the confidence of someone who knows design changes businesses. What You Will Do • Join client kick-offs and extract the insights that shape project strategy., • Design websites, landing pages and systems that blend performance with creativity., • Build and maintain component-driven design systems in Figma., • Create wireframes and lo-fi prototypes that evolve into stunning hi-fi designs., • Support with content updates for client sites (WordPress preferred)., • Deliver digital and occasionally print design as part of wider client accounts., • Present and hand over designs confidently — in person or via tools like Loom., • Collaborate closely with strategists, developers and marketers to deliver campaigns that look as good as they perform., • Contribute thought leadership through articles, playbooks, social posts, award entries and more. Design Leadership • Take ownership of the design function at LDOT, setting the standard for craft, performance and presentation., • Lead and mentor freelance and in-house designers, providing clear briefs, constructive feedback and quality control., • Manage design resourcing across projects, ensuring the right talent is deployed at the right time., • Establish and evolve internal design processes, templates and best practice to improve speed and consistency., • Review and sign off key deliverables before client presentation, protecting the LDOT standard., • Support hiring and onboarding of additional designers as we scale., • Help shape the long-term vision for LDOT’s design capability. AI & Innovation • Champion the smart use of AI within the design process to increase speed, quality and creative exploration., • Identify and implement AI tools that enhance ideation, wireframing, asset creation and workflow efficiency., • Lead experimentation with AI-assisted design while maintaining LDOT’s craft, originality and performance standards., • Upskill the wider team in practical AI applications within UX/UI and digital design., • Treat AI as a performance multiplier, not a gimmick. What You Bring Strategic & Leadership Skills • Confidence during design phase onboarding., • Clear communication and presentation skills, live or recorded., • Ability to align design decisions with business goals and performance metrics., • A collaboration mindset - working seamlessly with strategists, developers and marketers., • Experience leading or mentoring designers, freelancers or junior team members., • High standards and the confidence to challenge work that doesn’t meet them., • Ability to give clear, actionable creative feedback that elevates output., • Ownership mindset - you step in and lead., • Calm decision-making under pressure, balancing creativity with deadlines and commercial priorities., • Curiosity and proactive adoption of AI tools that enhance strategic creative thinking., • Ability to balance automation with craft - knowing when AI accelerates output and when human judgement leads., • A forward-thinking mindset that keeps LDOT at the cutting edge. Core Technical Skills • Figma: auto-layout, component libraries, variables and responsive design., • Strong UI/UX experience, building designs with conversion at the heart., • Graphic design skills across Photoshop and Illustrator., • Basic CMS knowledge (WordPress ideal)., • Wireframing and page layout skills designed for performance., • Experience balancing performance-driven design with creative, award-worthy ideas. Performance & Analytical Skills • Conversion Rate Optimisation mindset - always testing, tweaking, improving., • Strategic process understanding: strategy → wireframe → lo-fi → hi-fi → dev handover → QA & feedback rounds., • Critical thinking: designs led by purpose, not just decoration. Why LDOT®? Because average is not in our vocabulary. Here you will: • Lead, not just execute., • Shape the direction of design within a fast-scaling agency., • Work on high-profile, high-impact projects that stretch you., • Have the freedom to innovate and test ideas that excite you., • Collaborate with A-players who raise the bar daily., • Accelerate your career faster than in any “safe corporate” environment., • Earn a competitive package that rewards impact, not time served., • Gain access to fully-funded, career-changing training as part of progression. This is one of the most exciting times to join LDOT. We’re scaling fast, taking on bigger clients and bolder projects. If you want to help build something (not just sit inside it) now is the moment. Ready To Apply? This is not for coasters. It’s for the ambitious. The hungry. The ones who want to own it. If you’re ready to lead, raise standards and do the best work of your career, we want to hear from you. Apply now and let’s make design that actually works.

Reporting to the UX Manager, we are looking to recruit a UX Designer on a permanent basis. Working closely with the UX Researcher to translate user insights into practical, high quality design solutions, and collaborating with engineers, data analysts, product managers and marketing teams to del

We are Centrica! Were so much more than an energy company. Were a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - were powered by purpose. Together we can make an impact that will truly change tomorrow. Whether youre developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isnt just a job its a mission. We all play a vital role in energising a greener, fairer future . Senior Product Designer Flexible UK Locations with FlexFirst hybrid working Overview Within Centrica Home (B2C), the Product Design team creates digital experiences that balance customer needs with business goals. As a Senior Product Designer on Hive, you'll help shape our smart home app, enabling customers to manage their homes more efficiently while reducing energy costs and carbon impact. You'll own the design of key mobile app features, working autonomously while collaborating closely with product, engineering, commercial and brand teams. You'll define problems, explore solutions through research and prototyping, and deliver highquality, insightled design. Strong mobile experience, design systems thinking and the ability to influence strategy are essential. Experience with motion, AIenabled workflows or connected ecosystems is a bonus. About the role Some of your accountabilities will include: Crafting the Hive app experience * Leading endtoend design for mobile app features, aligned to platform and accessibility standards * Creating flows, wireframes and prototypes to test and validate ideas * Making complex smarthome technology feel simple and intuitive Working within and evolving our design system * Contributing scalable components, patterns and documentation * Championing consistency across the app * Designing flexible, contentdriven CMS templates Collaborating across teams and stakeholders * Partnering with product, engineering, platform, commercial, copy and brand teams * Presenting work clearly and navigating tradeoffs * Working closely with engineers to ensure quality delivery Leading user research and validation * Running usability testing and unmoderated research * Partnering with UX Research on complex studies * Turning insights into actionable design decisions Mentoring and driving excellence * Supporting midweight and junior designers * Staying current with tools and best practice * Helping improve design processes and culture What we're looking for Minimum criteria * Strong app product design experience with a portfolio showing impact - PLEASE INCLUDE PORTFOLIO OR WORKING LINK * Extensive mobile app experience and knowledge of platform guidelines * Experience contributing to design systems at scale * CMS and contentdriven design experience * Proficiency in Figma and prototyping tools * Research skills, from planning to insightled design * Clear communication and strong accessibility knowledge Nice to have * Motion or animation skills for mobile * Experience using AI tools in your design workflow Education and Certifications * A designrelated degree (or equivalent professional experience) What Makes You Stand Out * You think creatively and use research to deeply understand problems * You balance user needs with commercial objectives * You collaborate confidently across disciplines, including engineering * You advocate for customers while managing stakeholder priorities * You care about craft, feedback and continuous learning

We are Centrica! Were so much more than an energy company. Were a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - were powered by purpose. Together we can make an impact that will truly change tomorrow. Whether youre developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isnt just a job its a mission. We all play a vital role in energising a greener, fairer future . Senior Product Designer Flexible UK Locations with FlexFirst hybrid working Overview Within Centrica Home (B2C), the Product Design team creates digital experiences that balance customer needs with business goals. As a Senior Product Designer on Hive, you'll help shape our smart home app, enabling customers to manage their homes more efficiently while reducing energy costs and carbon impact. You'll own the design of key mobile app features, working autonomously while collaborating closely with product, engineering, commercial and brand teams. You'll define problems, explore solutions through research and prototyping, and deliver highquality, insightled design. Strong mobile experience, design systems thinking and the ability to influence strategy are essential. Experience with motion, AIenabled workflows or connected ecosystems is a bonus. About the role Some of your accountabilities will include: Crafting the Hive app experience * Leading endtoend design for mobile app features, aligned to platform and accessibility standards * Creating flows, wireframes and prototypes to test and validate ideas * Making complex smarthome technology feel simple and intuitive Working within and evolving our design system * Contributing scalable components, patterns and documentation * Championing consistency across the app * Designing flexible, contentdriven CMS templates Collaborating across teams and stakeholders * Partnering with product, engineering, platform, commercial, copy and brand teams * Presenting work clearly and navigating tradeoffs * Working closely with engineers to ensure quality delivery Leading user research and validation * Running usability testing and unmoderated research * Partnering with UX Research on complex studies * Turning insights into actionable design decisions Mentoring and driving excellence * Supporting midweight and junior designers * Staying current with tools and best practice * Helping improve design processes and culture What we're looking for Minimum criteria * Strong app product design experience with a portfolio showing impact - PLEASE INCLUDE PORTFOLIO OR WORKING LINK * Extensive mobile app experience and knowledge of platform guidelines * Experience contributing to design systems at scale * CMS and contentdriven design experience * Proficiency in Figma and prototyping tools * Research skills, from planning to insightled design * Clear communication and strong accessibility knowledge Nice to have * Motion or animation skills for mobile * Experience using AI tools in your design workflow Education and Certifications * A designrelated degree (or equivalent professional experience) What Makes You Stand Out * You think creatively and use research to deeply understand problems * You balance user needs with commercial objectives * You collaborate confidently across disciplines, including engineering * You advocate for customers while managing stakeholder priorities * You care about craft, feedback and continuous learning

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Key Requirements Active Developed Vetting (DV) clearance - must be current and transferable Strong experience working to GDS standards and the Government Service Standard Demonstrable experience delivering user research across Discovery, Alpha and Beta phases Confident engaging with senior stakehold

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