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KEY ACCOUNTABILITIES & RESPONSABILITIES - To greet customer and identify their reservations. - To coordinated the bookings and ensure proper table rotation. - Invite customers to wait for their table to be ready at the bar. - To be dressed in a suitable outfit and that the appearance enhances the image of the venue. - That she / he is thoroughly informed on all promotions, and changes in the sales programme. - To be totally familiar with all food and beverage items. - That he / she knows that basic service rules and help in service if she asked to. - At all times to be aware of and practice good customer relations, assisting the guest in any way. - To attend to customer complaints satisfactorily by calling the Floor Manager. - To be continually aware of, and maintain the highest standards of personal hygiene and dress. - To ensure a team spirit and a working discipline. - To do the host stand set up according to the manual. - To answer telephone calls promptly. - To ensure a careful handling of all restaurant materials. - To keep the reception areas are kept in good order. - Maximise table efficiencies through table allocation and turning tables - Opentable (or other reservations system) experiance is an advantage
Full time and part time Host/Hostess wanted for Drake & Morgan’s Bar & Restaurant, The Folly. If you love what you do, then we want to hear from you, as a role at Drake & Morgan could be the next step in your career development, and not just another job. As host you will be the first point of contact for all Drake and Morgan customers, face to face & by telephone. You will meet, greet and seat all guests in a professional, courteous and friendly manner whilst being fully versed in the table plan and events business during the shift. Excellent communication skills are essential as we are looking for applicants who are able to interact freely with the team and delight customers in service. What’s in it for you? We offer competitive hourly rates, great service charge, cash tips and huge opportunities to progress into bigger roles in the future. • Career progression • Meals on duty • Full cocktail/ wine/ barista training • Company trips & incentives • Tips & Service charge • Staff Parties & Events • Great team culture • Your Birthday off & paid Drake and Morgan is the most progressive and dynamic bar/restaurant company in London. Our vibrant, individually-designed venues in The City, Canary Wharf, Bankside & Kings Cross have become the most talked about brand in London.
We are a friendly and professional team looking for a Waiter that is eager to learn and have fun while working! Riviera is the French restaurant part of Emerald Hospitality Group. The venue has the highest design standard. Our aim to offer you a career path to learn, grow and enjoy. We offer a solid career progression across our fast-growing restaurant group, all supported by innovative trainings. Lastly, the role comes with a compensation package described below: -£15-17/h -Sales Incentives -50% staff discount when you dine in our restaurants -Celebrate career anniversaries, with a gift voucher to dine in our restaurants -Career Development and Training, including Apprenticeships -Free food and drinks when you are working -You can take your Birthday as a day off - Guaranteed -Discounts on Gym Membership (Virgin Active & Equinox) -Recruit a friend scheme (100£) -Workplace pension scheme Join us now :)
APPLICANTS MUST SPEAK & WRITE FLUENT ENGLISH & SPANISH Looking for a PA for the director of 2 Restaurants, 3 Nightclubs and an events company. Office is in London Bridge Roles include but not limited to: - Answer clients e-mails - Taking venues Reservation’s - Keeping track of directors meetings - Organising Social Media Posts and answering customer queries - working closely with the director to achieve company goals/ projects - working closely with graphic designers to release new forms of advertising - talking to venues for events - small tasks that director may require like venue visits Fluent english & spanish is essential.
Following its very successful launch 2 months ago, "Babbo" in St. John's Wood is now looking for Housekeepers to join our beautiful neighbourhood Italian restaurant The ideal candidate will play a crucial role in keeping up the venue's high standard cleanliness before and during the service times. The responsibilities include morning cleaning from 9am to get the cleaning basics such as hoovering, mopping, dusting, cleaning banquettes/chairs/tables/windows/fridges etc. and on-shift cleaning during lunch and dinner that focuses on guest toilets (2 guests toilets and 1 disabled toilet). Occasionally, the candidate will also help the front of house team during the service in polishing cutleries/crockeries, sweeping the floor etc. Looking forward to hearing from you!
Are you enthusiastic, outgoing, and ready to work at London’s most prestigious 5⭐ hotels, restaurants, bars, and event venues? We’re looking for passionate event staff to join our team! What’s in it for you? ✅ Holiday pay ✅ Flexible shifts–work when it suits you, pick shifts from our app ✅ Weekly pay ✅ Training provided What we’re looking for: 🌟 A positive, can-do attitude 🌟 A friendly, outgoing personality 🌟 Ability to thrive in a fast-paced team environment 🌟 Previous experience in hospitality industry is essential Join one of London’s top hospitality agencies and take your career to the next level! Apply today. 🎉
We are seeking our next Duty Manager for our Canary Wharf Market Halls! Market Halls are revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering diverse dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to our venues. As our new Duty Manager, you will receive: - A competitive salary of up to £35,000 per year - Access to Hospitality Rewards, a unique benefits platform offering exclusive discounts for gyms, retailers, and other restaurants, and a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Delicious, nourishing team food to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. As our new duty manager, you will deliver exceptional customer service to all visitors, using your previous experience as an assistant manager/duty manager to lead the floor and drive sales and relations with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly, we are Kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
POLPO is an award winning restaurant that has been serving Venetian style sharing plates to Londoners since 2009. Taking inspiration from the traditional bacari of Venice, the menu comprises of cicchetti, followed by larger dishes including pizza and pasta that is firmly rooted in Venice. We have also developed a unique wine list in conjunction with our wine supplier and our own list of innovative and inspirational cocktails firmly rooted in the Italian bars tradition. We are looking for motivated front of house team members who can bring charisma and energy to our venue in Duke of York Square. We ensure regular training with our suppliers and in-house staff to improve our wine knowledge and to ensure we can deliver the best coffee possible. Our team says that we provide "the best staff food in London". This is a great opportunity for the right person to join a team serving superb drinks in a fabulous environment!
Full and part time Bartenders wanted for The Folly, Drake & Morgan. If you love what you do, then we want to hear from you, as a role at Drake & Morgan could be the next step in your career development, and not just another job. All applicants should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills are essential as we are looking for applicants who are able to interact freely with the team and delight customers in service. What’s in it for you? We offer competitive hourly rates, great full and part time Bartenders and waiters wanted for The Folly. If you love what you do, then we want to hear from you, as a role at Drake & Morgan could be the next step in your career development, and not just another job. All applicants should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills are essential as we are looking for applicants who are able to interact freely with the team and delight customers in service. What’s in it for you? We offer competitive hourly rates, great service charge, cash tips and huge opportunities to progress into bigger roles in the future. • Career progression • Meals on duty • Full cocktail/ wine/ barista training • Company trips & incentives • Tips & Service charge • Staff Parties & Events • Great team culture • Your Birthday off & paid Drake and Morgan is the most progressive and dynamic bar/restaurant company in London. Our vibrant, individually-designed venues in The City, Canary Wharf, Bankside & Kings Cross have become the most talked about brand in London, not to mention our venues in Manchester, Edinburgh & at Heathrow Airport. The Folly, 41 Gracechurch St, London, EC3V 0BT Candidates must be eligible to work in the UK
Discover Soul Mama, an immersive dining and music experience blending the vibrant culinary traditions of Africa, the Caribbean, and South America. Listed in the Evening Standard’s "Top Restaurants to Look Forward to" is one of the fastest growing restaurant brands in the country‚ serving the best of Caribbean food, fine wine and featuring world class shows. We are looking for great Waiter/Waitress of all levels to be part of our growing family unit. •Waiter/Waitress •up to £15.00 per hour + cash tips Depending on experience •Busy Iconic Restaurant and Cocktail Bar •40 for lunch, 120+ for dinner •Full & Part time positions available •Set In the Iconic Gantry Hotel in Stratford •40/45 hours per week •Excellent opportunities to progress into management. •Discount on restaurant dining for up to 4 covers. •Free freshly cooked meals on duty. •Pleasant working environment with low staff turnover. •Opportunities to train, What Soul Mama is looking for; •Great Waiter/Waitress of all levels who are passionate and career driven. •Previous experience working in busy and upmarket establishments. •The ideal Waiter / Waitress will be qualified and have a strong command of the English language. •A Waiter/ Waitress that is well organised and can work well within a large team. •Someone who has a stable employment history. •A waiter with knowledge of wines and Caribbean cuisine.
We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role We are looking for a Waiter/Waitress to join our fantastic Sports Bar team! If you are charismatic, love interacting with guests, and passionate about what you do, then we want to hear from you! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC Perks Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprentice schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action service Group wide Learning and Development opportunities About Us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About You Prior experience in a similar role would be ideal A fantastic attitude and interest to learn Good level of English and communication skills Ability to provide exceptional experiences to our guests Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today! .
Host/Receptionist – O'Ver Restaurant Are you passionate about Italian cuisine and hospitality? Do you thrive in a fast-paced, guest-focused environment? O'Ver Restaurant is looking for a dedicated Host/Receptionist with 1- 2 years of experience to join our team! With locations in London Bridge and Piccadilly Circus, and a new venue on the horizon, we are expanding and seeking someone who shares our love for exceptional service and authentic Italian dining. WHAT WE ARE LOOKING FOR: ✅ Proven experience in a similar hospitality role ✅ Excellent phone etiquette and ability to manage guest inquiries professionally ✅ Strong reservation system(Open Table) and email management skills ✅ Fluency in English (spoken and written) ✅ Outstanding interpersonal and communication skills ✅ Ability to handle guest requests with professionalism and efficiency ✅ Microsoft Office 365 proficiency (Word, Excel, PowerPoint) ✅ Capability to prepare end-of-day reports and emails ✅ Strong time management skills and ability to meet deadlines ✅ A genuine passion for hospitality and hosting WHAT YOU WILL DO: 📞 Manage incoming phone calls and guest inquiries 📩 Respond promptly to emails and reservation requests 🍽 Oversee and coordinate busy service periods with efficiency 🔄 Multitask effectively, ensuring smooth front-of-house operations BENEFITS: 💰 Competitive salary 🍷 50% discount on food & beverages post-probation 🌟 28 days of paid annual leave, including birthday leave 🥘 Complimentary staff meals 🎓 Access to training programs and internal competitions 🏆 Participation in the "Employee of the Month – O'Ver Hero" scheme 🎁 Bonus scheme based on length of service If you're ready for an exciting challenge and want to be part of a growing team, apply now! At O'Ver, we live by one motto: "EAT TO BE HAPPY!"
Senior supervisor - Award Winning Pub, Bar and Restaurant Group Urban Pubs and bars are currently recruiting for a talented and highly skilled supervisor with personality & charisma for one of our amazing new bars in the city. Looking for someone that is passionate about food and drinks as well as having a good time. Role • As supervisor you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial acumen. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What We Looking For • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You’re not precious. We leave our egos at the door and help get sh*t done • Must have minimum 2 years’ experience as a manager depending on the property being looked at • Solid communication and organisational skills, be approachable • Superb customer & floor service skills • Strong all-round business knowledge from financials to customer satisfaction • An entrepreneurial flare • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun • Personal License holder beneficial What's In It For Me • A competitive salary & bonus scheme • Training and development • Career progression and promotion opportunities with regular new openings around the corner • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • The opportunity to make strategic decisions within your business – take ownership and Be Fearless • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere • 28 days holiday • Goes without saying, but we’ll feed you during your shift • Employee Assistance Programme (EAP) • Good people know good people - an awesome referral scheme • Access your Wages anytime through Wagestream • Birthdays are for celebrating, so have the day off on us • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around
Situated on Granary Square, The Lighterman is a dynamic venue with three floors, including a riverside bar and multiple outside spaces. As a contemporary pub and dining room, we are dedicated to serving modern and timeless pub classics, accompanied by warm service. We're excited to welcome enthusiastic and dedicated Floor Manager to our team! If you thrive in a lively environment, have a passion for great service, and enjoy making every guest feel special, we'd love to hear from you! We believe in supporting and rewarding our team members.Here's what you'll enjoy: - Group dining discounts across our venues - Team incentives and trips to celebrate successes - Staff meals & refreshments to keep you energised - Staff referral programme - Early access to earned wages via Wagestream Every day is exciting as a waiter/waitress. Here's what you'll do: - Know the ins and outs of our food and drinks offerings, ensuring you can recommend the perfect dishes and drinks for any guest requests. - Oversee service, guiding the team to ensure everything runs smoothly - you will be responsible for a whole floor not just a section!! - Organise the team, assigning staff to their respective areas with clear roles and expectations. - Operate the POS system for orders, payments and tabs, making sure everything is processed correctly. Our ideal candidate is someone who: - Has excellent communication skills. - Inspires the team to always be their best, from service standards to product knowledge and hygiene. - Is open the taking on additional tasks and responsibilities as required. - Keeps a close eye on the maintenance of the venue and equipment. Join our amazing team! Step into a fun and dynamic Floor Manager role where every day is an opportunity to shine. Join our amazing team!
Hospitality Staff (Multiple Locations) About the Role We are seeking experienced and enthusiastic candidates to join our hospitality team, working across a variety of venues, including restaurants, bars, stadiums, and event spaces. This is an excellent opportunity for individuals who thrive in a fast-paced environment and have a passion for delivering excellent customer service. Key Responsibilities Taking customer orders and handling transactions accurately Providing exceptional customer service and maintaining a welcoming atmosphere Assisting with food preparation and ensuring hygiene and safety standards are met Managing stock levels and keeping workstations clean and organized Working efficiently in a team to ensure smooth service during busy periods Requirements Previous barista or hospitality experience preferred but not essential Strong customer service skills and a friendly, professional attitude Ability to work under pressure in a fast-paced environment Comfortable handling cash and processing card payments Flexible availability, including evenings and weekends Right to work in the UK Benefits Competitive hourly pay Flexible shifts to fit your schedule Opportunities to work at high-profile events and venues Career progression and training opportunities Supportive and dynamic team environment
The Ganton Arms, Carnaby Street is a new addition to the fleet of new Bars and Restaurants from Urban Pubs and Bars, situated just off Carnaby Street you will find the Ganton Arms a traditional with a modern twist gastro pub, with a good range of draught and and craft beer, cocktails and an exciting, seasonal and fresh small plate menu, Soho just got a little more interesting. Passionate about service ? We are looking for front of house team members to join us on our journey to success . You will have a love for food and drinks and have a positive attitude whilst learning. If you’re passionate about hospitality, you thrive in a fast-paced environment then get in touch! Are you: Passionate about delivering a timeless and rememberable service to our guests ? Wanting to grow and develop within a fantastic, award-winning company? Looking to progress to the next level and build your career in a rapidly expanding and versatile business? Happy working in a high-intensity venue but with a fun-loving team? We offer: A fantastic Training and Development Programme Career progression and promotion opportunities with regular new openings 30% off the total bill at our pubs, bars and restaurants Staff food when on a shift Up to £14.50inclusive of tronc If this sounds like the kind of challenge you’d like to be a part of, then we'd love to hear from you. Job Types: Full-time, Part-time Salary: £13.5 to £15 per hour