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Job Title: Welcome Reception Team Leader Location: London Hours of work: Flexibility required between core hours 07:00 - 19:00 due to shift patterns as well as occasional overtime; however, core shift likely to be 08:30 - 16:30 (35-hour week) About the Business: Here at Pinsent Masons we bring together the best people to get the job done. We're naturally curious, constantly learning, listening, and growing. We'll truly value your ideas. You'll be joining an award-winning, hardworking and commercially minded team, where you'll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You'll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Purpose of the role: To manage the ground floor reception and visitor lounge and lead the team to consistently deliver a world-class visitor experience to all arriving at our international headquarters. To lead by example as the brand ambassador for the firm ensuring the highest standard of care and service to all clients, visitors and stakeholders. Main duties and responsibilities: • Responsibility for ensuring a world class service to all internal and external clients in person and via the UK switchboard., • Maintain a high-profile presence at the reception desk and within the , building strong relationships with key clients and internal customers, being the 'go to' person for all Welcome Reception services., • Understanding the firm's business as well as the various sub-tenants, teams, and services to be able to offer a knowledgeable first point of contact and direct queries onwards to the relevant team or colleague., • Anticipating the client needs helping with their requests and queries efficiently and effectively., • Offering a hotel-style concierge service to clients, including taxis, restaurant recommendations etc., • Utilising questioning techniques to understand each request and provide an appropriate response and/or facilitate actions to ensure satisfactory resolution/closure., • Booking of all taxis, adhering to the travel policy and ensuring prompt service delivery to all internal clients., • Monitor and manage the housekeeping of the ground floor reception area and outside of the front of the building at all times and liaise with facilities, including cleaning and maintenance to ensure the high standards within these areas are maintained consistently and kept presentable, including furniture and artwork., • Ensure prompt liaison with the post room team for the deliveries, collections, etc. directing all couriers and messengers to the loading bay., • Vigilance for security and safety of main entrance and exit to building, promptly raising any issues to the security team and facilities management., • Adhere to strict security policies and comply with instruction given by the security team., • Liaison with cleaning, maintenance & IT/Tech departments to ensure the smooth provision of services to the ground floor reception and visitor lounge, including Auditorium space., • Intuitive and effective communication, adapting style and approach appropriately., • Pro-actively managing workload, including deadlines and time critical tasks and activities per day/week., • Organising and forward planning resources and services to ensure the smooth operation on the day., • Monitor, control and continually improve housekeeping standards, • Code, log and check invoices relating to the client services, including taxis., • Put forward ideas for improving processes, service and increasing efficiencies., • Adhere to all firm wide policies and procedures., • Be conversant with the firm's health & safety policy, emergency evacuation procedures and business resilience plans., • Support the wider Workplace team with logging and reporting Facilities/Building Related issues through the correct channels via the CAFM system. We are looking for candidates who ideally hold the following skills and experience: • At least 3 years Team Leader/Senior Receptionist level experience in a similar role., • Experience of working within a client/customer service environment for a professional services or law firm, • Experience of using a visitor management/room booking system, preferably Condeco., • Excellent IT skills to include all MS Office packages., • IOSH Managing Safely preferred - but not essential., • Carers' leave (up to five paid days' leave towards caring responsibilities), • 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days., • Contributory pension of up to 5%., • Private healthcare policy, • Death in service cover (4 x base salary)., • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan. Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It's with different perspectives that we'll find solutions to our clients' most complex challenges. It's how we'll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents. #LI-BOSD

About the Trust We're one of the UK’s biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you? Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year. Our role and opportunity The Trust holds the most comprehensive historic collection of inland waterways material in the world. It consists of over 18,000 accessioned objects – including sixty-eight historic boats. It is Accredited and Designated as being of national significance, with many of the boats on the National Historic Ships Register, with twelve vessels part of the National Historic Fleet. Working in the Collections Team the role will develop, manage, and care for the objects belonging to the Trust in accordance with Museum Accreditation and Designated status. They will help make accessible the collections in ways that realise their potential to enrich people’s lives and contribute to the wider success and resilience of the Trust. The ideal applicant will have experience in a museum collections/curatorial team, working with (and managing where appropriate) large groups of volunteers, and be confident interacting with a variety of our stakeholders. Find our more via our website. We are currently seeking a National Collections Manager who will: • Be responsible for safeguarding the Trust ‘s collection of artefacts for users and future users to enjoy. The collection is held at Trust’s three museums at Ellesmere Port, Gloucester and Stoke Bruerne, with large off-site stores at Ellesmere Port and Gloucester., • Balance high standards of care and conservation with access, learning and enjoyment., • Ensure that the museum collection is managed to the nationally accepted professional standards required for an Accredited and Designated collection. This includes storage, conservation, operation, documentation and research., • Oversee budgetary allocation. Administratively based at Ellesmere Port or Gloucester, there will be the expectation to travel between sites (Ellesmere Port, Gloucester and Stoke Bruerne) to attend meetings or to conduct fieldwork. This will involve helping support the Trust’s visitor attractions containing collections items on the national canal network. About the role Key accountabilities: • To lead on ensuring that the care of the Collection meets national sector standards. This includes producing and implementing collections policies., • To lead on the strategic development of the museum collection, including collections acquisition, disposal, information, care, and access., • Be responsible for the delivery of policy and strategy relating to the management and development of the collection., • To be responsible for the conservation of the collection working with technical staff and volunteers., • Coordinate with Museum team regarding the display, interpretation, and exhibition of the collection, including involvement with the development of permanent displays and temporary exhibitions., • Team building and management of staff involved with care and operation of collections., • Manage and deliver specific collections projects, large and small, including conservation., • Lead on grant applications for collections activity., • Raise the profile of the Collections Team and enhance their professional standing within the museum sector., • Maintain key relationships with:, • Head of Heritage & Collections., • Collections Technician Digital Development., • Collections Technician Preventative Conservation., • Collections Officers North and South., • Volunteering leader., • Attractions Managers: North East, East Midlands, Wales and South West., • Museum managers, colleagues and volunteers on our sites., • Regional fundraising colleagues., • Displaying the Trust values and behaviours at all times. Technical: • Post graduate qualification in relevant discipline, for example heritage sector with an emphasis on museum/cultural heritage/collections sectors., • Substantial experience of managing historic collections, preferably in social and industrial history., • Substantial knowledge and experience of best practice in collections management., • Experience of working to the Accreditation Standard., • Experience of interpreting collections., • Experience of fundraising and grant applications., • Knowledge of best practice in volunteer management., • Leading teams. Substantial experience of motivating staff and team building., • Able to plan and prioritise work, to work under pressure and to deadlines., • Able to work within small teams, organise own and others’ work., • Strong verbal, numeric and written communication skills. We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. What we offer In addition to your salary of £49,000, you will benefit from a Car Cash Allowance of £450 per month, a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits, all of which can be found here via our website. Summary: • Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%., • 25 days paid holiday (plus paid Bank Holidays), increasing with years of service to up to 30 days after 5 years, plus holiday purchase scheme., • Home working status with ‘hub’ facilities available should you need the flexibility to work outside of home., • Free access to specialist counselling on a range of issues, e.g. health, financial, well-being and domestic matters., • Access to a range of employee benefits including store discounts, boating holiday discounts and holiday purchase scheme., • 2 days paid volunteering leave per annum, allowing you to volunteer for a local community project etc. At the Trust, we empower our people to flow and thrive both on and off the water. Our colleagues enjoy a variety of benefits that enhance their lives while working in a place that positively impacts others. We take pride in our people, protecting heritage and preserving wildlife, and we’re all about the future of our colleagues and the future generations who love and use our network. Inspired by people, we harness the different ways of working and thinking, ensuring our teams grow and reach their full potential. Navigate your future and lock in your career as we keep our canals open and alive. Find out more about us on our website: ___

General Manager – St Christopher’s Place, London. As General Manager, you’ll be the driving force behind its success – shaping the occupier and visitor experience, maximising commercial performance, and building a thriving communi.

The Head of Marketing will lead and manage the Marketing and Communications team to create and deliver outstanding campaigns across all areas of the organisation. They will collaborate with the Director of Audiences & Visitor Experience to integrate sales data across departments, ensuring campaign strategies are aligned, deadlines are met, and targets are achieved. The role will work closely with the Box Office Manager and CRM & Audience Data Manager to utilise data insights in campaign decision-making. They will regularly assess the performance of all campaigns and recommend adjustments based on key insights, and will drive forward RET’s digital engagement ensuring high levels across all digital platforms. The role will also manage relationships with appointed agencies and contractors, collaborate with other departments to deliver campaigns that support the Engagement team, manage the marketing and press budgets, and oversee the successful delivery of press nights. The successful candidate will have a minimum of 5 years proven experience in developing and executing marketing and promotional strategies in a similar environment, demonstrable experience in audience development and managing high-impact campaigns. They will have a background in PR and experience in managing and developing relationships with local and national media. The successful candidate will have expertise in copywriting, design, print, digital media, and other communication channels, including radio, outdoor advertising, and direct mail. They will have proven financial management skills, with the ability to set and manage campaign budgets effectively. They will have a strong knowledge of audience engagement strategies, with a focus on building brand loyalty, increasing audience reach, and an understanding of the balance between commercial sales and artistic/community engagement.

As part of the Executive team, the Director of Audiences & Visitor Experience will play a key role in developing and delivering business strategies for RET, in line with the business plan and funder requirements. They will provide strategic leadership for the Marketing & Communication, Sales, Hospitality & Events departments and oversee the work of the Head of Marketing, Head of Commercial, Hospitality & Events, Box Office & Membership Manager, Visitor Experience Manager, and CRM & Audience Data Manager. The role will set and monitor all budgets and targets for Marketing, Box Office and Hospitality & Events, ensuring organisational processes and controls are adhered to and accurate financial information is delivered to the Finance department and joint CEO in a timely manner. They will oversee the creation and delivery of all marketing and communication campaigns at RET, ensuring RET’s brand positioning and key messaging remain positive and industry leading. They will lead the development of RET’s CRM system, maximise business intelligence available to all teams, and ensure system usage is optimised. They will lead in developing RET’s digital strategies, and oversee the management of the Box Office team, ensuring first class operations are delivered. The Director of Audiences & Visitor Experience will lead the RET’s Visitor Experience teams, nurturing a culture of cross-team working and excellent communications. In partnership with the Visitor Experience Manager, they will ensure exceptional customer service is delivered at all times and all front facing teams are knowledgeable, helpful and welcoming. The role will oversee training programmes to ensure all core and casual teams are working in accordance with company procedures, legislation and industry best practice. In partnership with the Head of Commercial, Hospitality & Events the role will develop and drive RET’s food and beverage operation to ensure we are seen as a destination venue for food and drink within the City. They will make sure all members of the Hospitality team deliver first class operations and customer service. Together with the Head of Commercial, they will actively seek new business opportunities to deliver additional income strands for RET.

It's conserving the past, while developing its future. It's working as one to deliver impressive projects. And it’s joining the professional business behind the monarchy. This is what makes working for the Royal Household exceptional. Our Property Section is a team of highly skilled property professionals dedicated to the capital works, operation, and maintenance of The King’s official residences and other properties within the Occupied Royal Palaces. The size, complexity and heritage of the estate will present you with some truly fascinating and often unique challenges. The estate features a diverse range of buildings from residential apartments and offices to stables, galleries, and public visitor attractions, all maintained to the highest standards. Most of the buildings are Scheduled Ancient Monuments or Listed Buildings, and the team strives to be a centre of excellence. Yet these are also occupied working spaces, with a wide variety of uses from small to very large-scale events. You’ll therefore play an important role facilitating modern-day usage, while also preserving these iconic buildings for future generations. • Joining the London team, you'll manage a mixed portfolio of projects across the London estate, ensuring a customer focus and cost-effective project delivery., • From overseeing work and contractors to managing external design teams, you’ll take on an array of engaging assignments, varying in scope and scale., • Every day, like every project, will be different. You'll have oversight for the full lifecycle of each project, management of risk and compliance, budget control and stakeholder relationships., • You’ll ensure the team around you are engaged, motivated and delivering works to the highest standard, and within deadlines. These daily challenges will be vital to the continued running of our historic estates., • With every new project, you’ll take a strategic view, identifying new ways to improve our working practices and project management., • With experience as a Property Project Manager or Surveyor within an environment of occupied spaces, you're the expert we're looking for. Experience of historic buildings would also prove an asset., • You know how to lead property projects and works, considering statutory compliance and risk, whilst also being aware of cost control and contract management., • Your focus on customer service will be clear in everything that you do, and as an effective communicator, you can quickly build positive relationships with colleagues and external contractors alike., • Highly organised, you'll be confident managing a varied portfolio, all varying in scale and with competing deadlines., • You’re a logical and innovative problem solver too, able to suggest pragmatic solutions and keep calm under pressure., • Computer literate and with strong administrative skills, you'll be able to use Microsoft tools and ideally programme management software to deliver your varied workload., • What’s more, with a naturally collaborative approach, you'll enjoy leading in-house and contractor teams to deliver the exceptional., • We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities., • Enjoy 25 days annual leave (plus bank holidays), • Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day., • We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing., • Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

THE PERKS • 33 days Holiday, • Length of Service Benefit – additional day holiday for every year (capped at 5 years), • Employer pension contribution of 5% of your annual salary, • Private Medical Insurance, • Life Assurance, • Complimentary tickets to The View ROLE PURPOSE You will be an integral part of the Front of House Team. You will manage the day-to-day running of the attraction, whilst ensuring our guests enjoy a premium quality guest focused service. You will lead our Front of House Team, and will motivate our staff to deliver an engaging service of excellence, whilst support the growth of secondary spend revenue. WHO WE ARE LOOKING FOR You have a passion for delivering great service, and you are experienced in leading Front of House Teams. You are a role model, a great motivator, and able to get the best out of your teams. You work well under pressure, and have the ability to manage challenging stations including; accidents, incidents, and emergency situations. TO APPLY Send your CV to . To fast track your application, send us a short video introducing yourself, and letting us know why you would be perfect for the role. YOUR RESPONSIBILITIES GUEST EXPERIENCE • To ensure an excellent standard of customer service is delivered by all team members by monitoring and continually seeking to improve customer service standards, • To lead and motivate the team to ensure that they are undertaking their allocated tasks and responsibilities, • Manage customer complaints and queries in the first instance and know when it is appropriate to escalate the complaint to a more senior manager, • Demonstrate a positive presence within by being alert and aware of guests, present yourself to the highest standard and demonstrate you are approachable, • Ensure that all areas of the guests’ journey; main entrance, box office, photo opportunity, F&B areas, the viewing galleries, and retail area etc. always maintained to the highest standards of presentation, • To deputise as the Guest Journey Manager when required. Including attending meetings as their replacement. COMMERCIAL AND TICKETING • Oversee the operation of the box office, ticketing and retail area’s (including supporting the photo opportunity and F&B)., • Be aware of promotional activity and ticket types, ensuring ticketing procedures are followed., • Assist and serve guests at purchase points, handle cash and card transactions, • Ensure income generation activities are maximised, upselling products at purchase points, • Ensure team members carry out daily checks and coach team members to recognise faults, • Support with the fulfilment and dispatching of online orders on a timely basis, • Management of receiving on-site stock deliveries, • Ensure a smooth running of the retail shop, ensuring all goods are received, and stored correctly and replenishment when required., • Support with completing stock takes and rolling stock takes when required., • To oversee the cash office function and support the Cashier when necessary PERFORMANCE AND RESOURCE MANAGEMENT • Responsible for ensuring that the team is competent in performing the requirements of the Guest Ambassador role, • Actively promote the processes of the annual staff appraisal system aimed at supporting and encouraging staff to give of their best performance and strive for operational and service excellence, • Ensure that all administration relating to personnel matters is completed and that accurate and timely records are maintained, • Active support of structured training programmes in line with any brand, vision, culture and values, statutory requirements (e.g. H&S, etc) and yearly objectives, • Be Involved in the recruitment and selection, • Assist with a structured programme of training and systematically review/give constructive feedback to ensure that procedures and required standards of performance are made clear, • Effective performance and attendance managements, • Management of the staff roster OPERATIONAL STANDARDS • To frequently work Duty Manager Shifts, acting as the main point of contact regarding the daily management of the operation and responsible for the general running of the attraction., • To support the Senior Management Team in adopting the role of ‘Bronze Command’ in an Incident Management Situation by implementing key decisions and instigations made by the SMT., • Support the Operations team with developing a comprehensive set of Standard Operating Procedures (SOP's) relating to ticketing, retail and e-commerce and ensuring these are practiced, • To undertake and ensure compliance with Health, Safety and Fire procedures, • Assist with the preparation of emergency and evacuation procedures, • Instruct team members on controlling crowds - organising queues, and managing guest flow, • To support the retail function with system administration on an ad hoc basis., • Ensure team members carry out daily checks. Coach/train team members to recognise faults/problems, • Ensure that all areas of the attraction are clean, safe, tidy and hazard free, • To work and manage out of hours event and supporting our growing events department. YOUR SKILLS • Demonstrable evidence of delivering excellent customer service and maximising revenue generation, ideally within a large visitor attraction or entertainment venue, • Experienced in managing a team at a large visitor attraction or entertainment venue, • Experience in operating EPOS and/or electronic ticketing systems, • Experience of achieving performance objectives, particularly with regards revenue generation, • Ability to motivate the team interactive style to increase sales and ensure efficiency, • Ability to work effectively in a team with good leadership and motivational skills, • Good knowledge and experience of providing premium customer service, • Strong interpersonal skills with competence in building and maintaining effective working relationships at all levels of the organisation and with external stakeholders, • Knowledge and passion for London, • Knowledge and experience of implementing HR policy and procedures in the workplace, including recruitment and health & safety, • Excellent communication, customer service and influencing skills, communicating clearly and confidently in English to a diverse range of guests, staff, peers and managers verbally and in writing, • Exemplary personal presentation standards, • Proficient in the use of Information Technology, able to design and maintain spread sheets and analyse data produced with a good working knowledge of Microsoft Office with the ability to quickly and easily learn other software, • Able to use telephones, radios, computers and other technology as required, to aid carrying out your duties

Hospitality Manager – Flagship Leisure Venue Brent, North London Up to £36,000 basic + performance-related bonuses An exciting opportunity has arisen for a talented and driven Hospitality Manager to join a brand-new, flagship site opening later this year in Brent. This is more than just a management role — it's a career-defining position for someone who thrives in a dynamic, high-energy environment where no two days are the same. With over 30 successful venues already across the UK, this leading leisure operator is continuing its rapid growth, offering unrivalled progression opportunities for ambitious hospitality professionals. If you're ready to step into a key leadership role with clear potential to progress into General Management, this is the opportunity you’ve been waiting for. What You’ll Be Doing: • Driving performance across all commercial KPIs – including payroll control, revenue generation, and GP%, • Leading, coaching, and inspiring a high-performing team to deliver outstanding guest experiences, • Planning and executing engaging events that boost customer satisfaction and revenue, • Maintaining full compliance with all health, safety, and hygiene regulations – from kitchen to cellar, • Taking a hands-on approach as Duty Manager across the full operation, • Creating and maintaining an operational environment that’s seamless, efficient, and unforgettable for every visitor What We’re Looking For: • Proven experience managing busy bar, food, or catering operations – ideally within high-volume venues, • A commercial mindset with strong knowledge of budgets, payroll, and cost control, • A natural leader who thrives on building and developing a motivated, customer-focused team, • Comfortable taking a strategic view while being hands-on in daily operations, • A passion for hospitality, events, and creating memorable guest experiences, • Food Hygiene Level 3 and Personal Licence (BIIAB Level 2) qualifications are desirable What’s On Offer: • A competitive salary of up to £36,000 plus performance bonuses, • Full-time permanent role (42.5 hours per week), including evenings and weekends, • A genuine opportunity to progress into a General Manager role in the near future, • A fast-paced, fun, and inclusive working culture with real development opportunities Whether you're currently a Duty Manager, F&B Manager, Assistant Manager, or Operations Lead, this role is ideal for those looking to take the next big step in their hospitality career within a rapidly expanding leisure business. Ready to make your mark in one of the most exciting venues to open this year? Apply now and take your hospitality career to the next level.

Senior Workplace Manager Location: London, EC3N 2ER Hours of work: 40 Contract Type: Permanent The Senior Workplace Facilities Manager plays a crucial role in ensuring the seamless operation and overall administration of the workplace environment for the client account. Job Description With responsibility for key services such as cleaning, general workplace management, and contractor coordination, the role oversees a team across a multi-site portfolio, driving the consistent delivery of a high-quality employee and visitor experience. A key focus will be ensuring adherence to Health and Safety, Security, and Compliance standards, while also proactively identifying opportunities for service improvement and operational efficiency through practical, cost-effective solutions. This is a leadership role with a strong developmental aspect—supporting, mentoring, and upskilling team members to build capability and resilience across the workplace function. Key Responsibilities • Manage a multi-site workplace portfolio, ensuring high service standards and customer satisfaction, • Support the Workplace Operations Manager and act as deputy when required, • Maintain accurate records and documentation to ensure policy and compliance adherence, • Monitor contract specifications, ensuring KPIs and SLAs are consistently met, • Coordinate cleaning, catering, and maintenance services for seamless operations, • Identify and share best practice improvements for workplace FM delivery, • Contribute to the development and enhancement of future FM systems and processes Professional and Personal Competencies/Qualifications • Proven experience managing office portfolios with budget and FM process oversight, • Strong FM contract and budget management skills with a focus on service improvement, • Confident engaging with key stakeholders and overseeing contractor performance, • Line management experience with solid planning and time management abilities, • Skilled in research, data analysis, and use of Microsoft Office applications, • Excellent interpersonal and communication capabilities, • Holds IOSH Managing Safely and NEBOSH qualifications The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

HR Office Manager US powerhouse litigation firm with a thriving London City office is on the lookout for a talented and highly capable HR / Office Manager, on a permanent basis. • Competitive salary + excellent benefits, including gym / fitness membership contributions and wellbeing packages, and more!, • 09:30-17:30 working hours, • Hybrid working (4 days office / 1 day remote) This is a varied and fulfilling role – perfect for HR professionals with solid generalist and operations experience, who are confident in navigating both routine and complex employee relations issues. HR Office Manager Key Responsibilities: • Manage administrative and operational staff; ensure adequate coverage and performance, • Oversee cleaning services, office moves, visitor office assignments, and vendor contracts, • Lead onboarding, induction, and offboarding processes, • Coordinate annual salary and bonus reviews and administer employee benefits, including liaise with brokers, • Handle disciplinary actions, grievances, and dismissals; liaise with external counsel as needed, • Advise managers and partners on UK employment law and firm policies, • Manage annual performance review cycles and mid-probation evaluations, • Manage recruitment for support staff; coordinate legal recruitment with US teams, • Develop and implement HR policies in compliance with UK legislation, • Coordinate firm events and external meetings HR Office Manager Skills & Requirements: • 5 years’ generalist HR and/or operations experience at senior level within a law firm, • CIPD qualified, • Solid experience of managing employee relations, • Sound knowledge of UK employment law and best practices guidelines, • Strong knowledge in HR systems

About Us: What’s the fastest game bird in Europe? This was the question that inspired the founding of Guinness World Records back in 1955. Starting with a single book published from a room above a gym, GWR has grown to become a global multimedia brand, with offices in London, New York, Beijing, Tokyo and Dubai. Today, we deliver world-class content, not just through books, but via TV shows, social media and live events. Whatever the medium, our ultimate purpose is to make the world a more interesting, fun and positive place. Job Summary: The General Manager (GM) will lead the strategic and operational activities of Guinness World Records London, ensuring excellence in all aspects of the visitor experience at the venue. This new venture is part FEC, part competitive socialising, and we are looking for someone who can lead the operational opening of this new concept with our world-famous brand and potentially grow into a role overseeing the opening of new venues across the world. The right person will first and foremost be a great manager of people with strong health & safety standards, sales performance record and an advocate for product consistency. Roles and Responsibilities: Leadership & Operations • Oversee all aspects of day-to-day operations including venue management, sales & marketing, GWR stage productions, guest services, financial performance and health & safety., • Lead all staff and mentor cross-functional teams including operations, technical, sales & marketing, front-of-house, and F&B team., • Ensure constant and consistent communication with central GWR office and disciplines (Entertainment, Marketing, Finance, Legal, Records & Operations)., • Ensure seamless coordination of event activities with high standards of execution and visitor satisfaction. Strategic Planning & Financial Oversight • Prepare, manage, and monitor budgets, forecasts, and cost-control to ensure profitability and sustainability. Business Development & Stakeholder Management • Serve as a key liaison with stakeholders both internal and external, • Maintain compliance with regulatory requirements and company policies. Visitor Experience & Quality Assurance • Drive operational innovation and service excellence., • Oversee quality assurance processes to ensure safety, consistency, and customer satisfaction., • Monitor and respond to visitor feedback to continuously improve the visitor experience. KPI’s Customer Review sites & internal surveys Staff satisfaction and retention Health & Safety Record Sales revenue & Cost Management Qualifications & Experience: Minimum 7 years of management experience in attractions, live entertainment, sports, or hospitality. Other Knowledge, Skills and Abilities: · Strategic Thinking – Ability to set long-term goals and align daily operations with the venue’s vision. · Leadership – Lead, motivate, and manage a diverse team · Decision-Making – Make informed decisions quickly, especially during high-pressure situations · Budget Management – Create and manage budgets and control costs · Revenue Optimization – Implement strategies to increase ticket sales, retail, food and beverage, events, and other revenue streams. · Scheduling & Staffing – Oversee workforce planning. · Vendor & Contract Management – Handle external relationships (cleaning, security, food suppliers, etc.)

As a Casual Senior Visitor Experience Officer, you'll play a vital role in the smooth and safe operation of Leighton House and Sambourne House. You'll act as duty manager across both Leighton House and Sambourne House, stepping in to support daily operations and commercial events when needed. As the

Report all incidents and accidents on site to Security and the Visitor Experience Managers or other relevant senior manager. Deal with staff performance issues and/or escalate to a Visitor Experience Manager or other relevant senior manager, if required. Somerset House Trust is an equal opportunitie

Join the Layered Reality team as FOH & Bar Manager at The War of The Worlds: The Immersive Experience (www. Supervise bar restocking and line cleaning. Previous experience managing FOH & Bar departments in hospitality, theatre, events, entertainment or visitor attractions is preferable.

Oversee the visitor experience within the house, supporting the Assistant Visitor Experience Manager (AVEM) to ensure a consistently high-quality experience for all guests. We are seeking an experienced Visitor Experience Manager to play a vital role in leading and shaping the visitor journey at Wad

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours. Prev

No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary.

Our new care home in Saffron Walden opens its doors in spring 2026.At Care UK's Bailey Lodge in Saffron Walden, providing the highest standard of care for residents will be at the heart of what we do.As part of our friendly team, you'll have the opportunity to develop your career and the support to

No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary.

Minimum of 6 months driving experience (12 months experience is desirable). It's our mission to provide an outstanding customer experience. You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the r

No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary.

ABOUT YOU You'll need some experience of property maintenance to join us as a Maintenance Assistant.

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Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.

There is no need to be a driver & no previous experience is needed as full training will be provided.

Part-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interview.If you love retail, you’re in the right place.Are you looking to join a great place to work? We are recruiting for a Delivery Sales Assistant to join the team!.No tw

Managing the front desk and greeting all visitors warmly. Previous experience in an office environment.

Build positive relationships with clients and visitors. Assist the Business Operations Manager with room maintenance and renovations. Required Skills and Experience.

Whether it's a one day cover or a longer term booking, you'll play a vital role in creating a welcoming and efficient reception experience across a variety of London locations. Previous front-of-house or receptionist experience.

In this pivotal front-of-house role, you’ll provide a warm, intuitive, and seamless guest experience from arrival to departure. Previous experience in a luxury spa or hospitality environment. To be successful in your application you will already have experience from within a luxury service environ

Skills, Knowledge and Experience. Solid Corporate Customer Service Experience. The main purpose of the role is to maintain a presence on the front reception desk offering assistance to all personnel visiting and utilising the building from daily visitors to permanent tenants.

This busy and varied role involves greeting visitors, operating the till, handling “Click & Collect” orders and alterations, and selling accessories in the reception area. Welcome customers and visitors with a warm, professional attitude. Direct visitors attending meetings with back-of-house sta

You must be able to demonstrate ability to deliver exceptional visitor service, ensuring that the experience provided by The Royal Air Force Museum exceeds the expectations of all visitors and that they are delighted with our first-class service and connected with our compelling stories. Maximising

Create a programme of participatory cataloguing and documentation in consultation with visitors and community groups. All back of house roles on a minimum 4 days per week will work approximately one shift per month in the galleries as part of our Visitor First scheme.

Providing a warm welcome to our visitors and enhancing every visitor’s experience at the museum through your engagement with them and your problem-solving skills. The Museum is looking to a Visitor Experience Assistant on an annualised contract. The ideal candidate will have previous visitor facin

As the senior person on site, you'll lead a team of Visitor Experience Assistants and volunteer Room Stewards, making sure visitors receive a warm, helpful and safe experience throughout their visit. You'll get the chance to work in two of London's most remarkable historic homes, helping shape how v

Full training provided - no prior experience needed. You'll work alongside experienced carers, learning how to support residents with personal care, mobility, mealtimes and companionship. You don't need care experience to make a difference - just heart.

Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. We believe that the later years of life should be

Previous experience working in a healthcare or community care setting. Experience in conducting health checks, monitoring blood glucose, blood pressure, and weight. Experience providing lifestyle advice on diet, exercise, and self-care.

Experience supporting individuals with complex care needs. Essential experience: enteral feeding, oral and nasopharyngeal suctioning, nebulizer, cough assist, non-invasive ventilation, medication administration. Experience supporting individuals with complex care needs.

Full training provided—no prior experience necessary!.

We are looking for individuals with a desire to make a real difference in other peoples lives! As we provide full training, we are looking for those who have either established themselves as an excellent Care Assistant OR perhaps individuals who may not have any professional experience working in ca

You do not need previous experience to join our team, as all training is provided to boost your skills and confidence.

We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. No specific qualifications are required, but previous experience in a care setting or a genuine interest in the care sector would be advantageous.

The office team are friendly, approachable and have a wealth of experience within the care industry. No experience is necessary as our in-House trainers will provide you with all the correct training and skills you will need to succeed and kickstart your career in the care industry! Alcedo Care is a

Senior Care Assistant – Nights.Elevate your career in elderly care.Are you seeking a fulfilling career in the medical field? Akari Care is looking for kind and committed Senior Care Assistants to join our team in Llanrwst.These assistants will work night shifts.For those with a compassionate dispo

At least 6 months of hands-on care experience in a UK care setting.

We are looking to recruit experienced care assistants, ideally with an NVQ qualification and with the desire to further their career within our home.