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Join a vibrant cultural and heritage destination as Commercial Event Sales and Business Development Manager in Gunnersbury Park, West London. The role This is an exciting opportunity for a commercially minded sales professional to drive event and venue hire income across a diverse and high profile estate. You will lead the sales strategy for weddings, corporate events, private parties, filming and venue hire while building strong relationships with clients, partners and stakeholders. Working closely with internal teams, you will play a key role in developing new revenue streams, raising the profile of the venue and delivering exceptional event experiences that support charitable aims. Key responsibilities include: Sales and marketing • Drive venue hire and event sales across weddings, corporate events, private parties, room hire and photo shoots to maximise revenue and exceed targets, • Develop and refine the events portfolio including venue hire and catering packages through market research and competitor benchmarking, • Set and monitor KPIs, manage enquiries and proactively convert leads while building and developing key accounts, • Meet with prospective clients to conduct venue show rounds and create tailored proposals that meet their needs, • Lead marketing activity for the venue and event spaces including exhibitions, familiarisation trips, campaign reporting and content for digital platforms, • Develop and implement a comprehensive sales strategy for the venue hire portfolio, • Identify and secure new revenue opportunities including corporate partnerships and sponsorships, • Analyse commercial performance and return on investment to inform future growth, • Maintain accurate records within the venue booking system and CRM while ensuring GDPR compliance, • Prepare and issue client contracts and ensure documentation is completed ahead of events, • Prepare reports and provide updates to senior leadership as required, • Proactively seek opportunities to upsell venue hire and event packages, • Support administration relating to outdoor events and wider commercial activities, • Support the development of the annual commercial budget, • Manage event sales budgets, forecasts and financial reporting to maximise income and control costs, • Maintain accurate financial records for services delivered and commercial activity, • Ensure invoices, purchase orders and financial documentation are processed accurately and on time, • Review supplier pricing to ensure best value and prepare event quotations including external equipment hire Sound like you? You will bring strong commercial events experience and a natural talent for building relationships that convert into successful bookings. With at least three years of experience managing events such as weddings, corporate functions and private celebrations, you are confident in achieving sales targets, developing new business and managing key accounts. You are highly organised and commercially astute, comfortable working with CRMs, analysing data and producing reports that inform strategy. A skilled communicator and negotiator, you thrive on networking, presenting venues to prospective clients and creating tailored proposals that win business. You are also an inspiring team player and experienced people manager who can motivate others to deliver outstanding results. With excellent attention to detail, strong Microsoft 365 skills and a flexible approach to working hours, you are excited by the opportunity to contribute to a thriving visitor destination and support a charitable mission.

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Corporate Sales & Marketing Specialist Location: London, UK We are seeking a highly motivated Corporate Sales & Marketing Specialist to drive revenue growth, expand corporate partnerships and increase visitor numbers for a leading digital experience in London. Reporting to the Exhibition Manager, this role is responsible for developing and executing corporate and group sales strategies, building strong commercial partnerships, and unlocking new revenue opportunities. The position will play a key role in positioning the exhibition as a premium destination for corporate events, private functions and brand activations. This is an exciting opportunity for a commercially driven professional with strong business development skills who thrives on creating partnerships, identifying new markets and delivering measurable sales results. Key Responsibilities Corporate & Group Sales • Develop and execute sales strategies to increase corporate bookings, group visits and ticket revenue., • Identify, approach and convert corporate clients, educational institutions, tour operators and group organisers into long-term partners., • Proactively build relationships with organisations participating in events and conferences at Exhibitions and Convention Centers to generate group visits., • Expand the exhabition’s reach by establishing new distribution channels and strategic partnerships., • Position the museum as a premium venue for corporate events, private receptions, brand launches and exclusive experiences., • Actively generate and convert leads for venue hire and private events., • Build strong relationships with event agencies, corporate clients and venue bookers., • Prepare proposals, negotiate contracts and manage client relationships from initial enquiry through event delivery., • Identify and pursue new commercial opportunities, partnerships and revenue streams., • Build and maintain long-term relationships with corporate clients, partners and key stakeholders., • Support marketing initiatives designed to increase visibility, drive visitor engagement and generate sales leads., • Contribute to campaigns targeting new audience segments, corporate clients and group organisers., • Bachelor’s degree in Business Administration, Marketing, Tourism, Communications or a related field., • Minimum 6 years of experience in sales, business development or partnerships within sectors such as culture, tourism, events, entertainment, hospitality or experiential venues., • Proven track record in corporate sales, group sales, venue sales or event sales., • Strong experience working with corporate clients, event agencies, tour operators, or educational institutions., • Demonstrated ability to generate leads, build partnerships and close sales opportunities., • Excellent communication, negotiation and relationship management skills., • Highly results-driven with a strong commercial mindset., • Comfortable working in a fast-paced, entrepreneurial and growth-oriented environment.

Associate Director/ Senior Research Manager – Arts, Culture and Heritage Insights Global Insights & Strategy Consultancy Hybrid working, Manchester or London £40 – 55,000 depending on experience + good benefits This global insights and strategy consultancy helps cultural organisations, heritage groups and charities groups drive stronger connections with their audiences. With an international footprint, they have an amazing mixture of clients, from art galleries and theatres to museums, cultural communities and local charities based in the UK, US, Europe, Middle East and Australia & New Zealand. Their team of researchers, strategists and behavioural consultants spend their days listening to people from all walks of life, understanding how they see the world, and translating this into recommendations that inform experiences and create a shared language between organisations and their audiences. Based in either Manchester or London, you'll partner with clients, delivering insights to help them connect more people more deeply with their cause. As a full-service researcher with a strong quantitative leaning, your key responsibilities will be wide ranging from; client and project management, leading project teams, developing research methodologies and conducting primary research (i.e., questionaries, online communities, depths, groups and ethnography observations) to delivering workshops, reports, presentations and recommendations. Partnering closely with Directors, you'll need to have strong capabilities in client management, storytelling, and the ability to identify growth opportunities for your clients. We're looking for researchers who can think strategically, go beyond data analysis and find solutions that drive impact on an emotional level. Driven by curiosity to understand what makes people tick when it comes to art, culture and heritage, you'll constantly be asking and solving human-driven questions. From testing layouts for new galleries, exhibition evaluations, and understanding visitor behaviours to cultural segmentation studies and emotional brand equity, their projects are exceptionally varied. To be considered you will need market research experience gained in a market research agency/ consultancy, be adept at working with quantitative data and ideally have some exposure to qualitative research. Expertise in researching the arts & culture, loyalty, or membership sectors is welcome but experience gained across other sectors will be considered as long as you have a keen eye for detail, visualisation and finding the story! What makes this role so attractive: • It's strategic, impactful insights consulting, • Meaningful, for-purpose work and a fascinating range of projects, • A boutique agency feel, within a global organisation offering the best of both worlds, • Opportunity to travel and meet clients globally, • The opportunity to partner with amazing cultural, arts and heritage clients To apply or for further information please contact Deborah Lewis, Senior Partner, Resources Group on or call 0207 242 6321. Applications will only be considered from those based in the UK with current UK working rights. About Resources Group With over thirty years’ experience helping thousands of Researchers, Insight Specialists and Data Analysts in their career moves, no one has better knowledge of the Market Research, Insights and Marketing Strategy job market than Resources Group. Our consultants take the time to understand your career aims and are dedicated to providing impartial advice and finding you the best career move, with access to an unrivalled range of opportunities with top employers in the sector - visit our website for many more options! Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background

OFFICE MANAGER LOCATION: Nyetimber Group London office – 5 days in the office p/w REPORTS TO: Head of Finance - Nyetimber RESPONSIBLE FOR: No direct reports COMMUNICATORS: CEO, Managing Director, Head Winemaker, Senior Winemaker, Estates Operations Manager, Business Services team, Marketing team, Sales team, Finance team, Facilities team, Office Managers (Vineyard and Winery), external visitors and third-party suppliers. MAIN PURPOSE: The Office Manager is responsible for the smooth and efficient operation of our office and facilities, creating an exceptional working environment and visitor experience, which reflects the luxury and sophistication of our brand. You will also be responsible for developing and implementing office projects, ensuring that cost, quality, time is controlled and achieved. You will be an articulate, well-presented person who will be the face and voice of Nyetimber at our Head Office in London. In addition, you will be conscientious, discrete and have a keen eye for detail in every aspect of your role. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Office Management • Develop and implement office policies that align with Nyetimber’s luxury brand and operational goals, focusing on innovation, sustainability and efficiency., • Ensuring that the London office is impeccably presented and is reflective of Nyetimber’s luxury aesthetic standards., • Independently manage the daily operations of the office, pre-empting any problems that may arise and proactively addressing any that do, to ensure a seamless and efficient working environment., • Front of house – being the first point of contact for incoming calls, guests and visitors ensuring they are given a warm welcome and dealt with in a professional and timely manner, thereby enhancing the perception of Nyetimber and reinforcing its reputation and professional image., • Responsible for managing post, on behalf of all staff, and dealing with couriers collecting or delivering parcels., • Day to day management of external contractors, including the Office Cleaner, Handyman and other facilities maintenance suppliers. Project Management: • Lead high-impact projects, such as interior design projects or renovations where necessary, managing stakeholders, timelines and budgets with precision., • Responsible for creating and maintaining robust project plans and ensuring that cost, quality, time and benefits realisation is controlled and achieved., • Coordinate project resources and stakeholders, including team members, vendors, and clients. Senior Management Team Support: • Organising travel arrangements, including itineraries, flights, accommodation and transport when required., • Scheduling and coordinating meetings., • Handling sensitive information with discretion, including managing confidential documents. Out of Hours Support: • Being available to respond to urgent calls and emails from key stakeholders outside of standard working hours., • Maintenance and facility issues – coordinating with maintenance staff or contractors to handle urgent repairs or facility issues that rise outside normal business hours, such as plumbing leaks, electrical failures etc Other Duties: • Coordinate with the Head of Finance, regarding IT support, budget management and expense tracking for office and facilities-related costs., • Champion the company culture by organising team-building initiatives and maintaining a workplace aligned with Nyetimber’s values and luxury standards., • Serving as a trusted advisor to senior leadership on office strategy and improvements., • Oversee health and safety compliance, implement contingency plans for emergencies, and manage risks to ensure a secure and seamless office environment., • Liaise with the HR team to ensure comprehensive onboarding, including coordinating company induction tours for new starters., • Foster a positive and collaborative work environment, promoting Nyetimber’s company values and culture., • Undertake such other duties commensurate with the responsibilities of the role and any other reasonable management request. KEY SKILLS & EXPERIENCE: • Experience working as an Office Manager, or a similar role., • Well-presented individual, with a keen eye for aesthetic., • Excellent interpersonal skills with a high degree of discretion, integrity and professionalism, always ensuring confidentiality., • Outstanding communication skills (verbal and written)., • Excellent knowledge of general administration procedures., • Highly efficient in resource planning, budget management and task assignment., • Driven attitude, always acting in the best interests of the organisation., • Ability to work under pressure, cope with conflicting priorities and meet deadlines., • High level of resourcefulness and independence, having the ability to always solve problems using own initiative., • Receptive to change, resilient and adaptable., • Excellent understanding of Microsoft Office software, specifically Word, Excel, PowerPoint and Outlook.

SGK and SGS & Co have built an impressive roster in creative, strategy, digital commerce, experiential marketing, engineering, and creative content production—bringing together the incredible talent of 2,300 agency professionals. This collective expertise will come together under Marks, a Next-Gen Creative Platform built to thrive in today's global and local cultural conversations. Equator will continue to play an important role as an agency within Marks. Our London Studio is currently seeking an Office Coordinator who thrives in a fast-paced, creative environment — and who’s excited to play a central role in shaping an exceptional workplace experience. This is an on-site position at our London studio with occasional travel to our Birmingham office (1–3 times per month). This opportunity would best suit a highly organised, people-centric individual with a desire to work in a highly creative and dynamic environment. The role will see you taking full responsibility for the smooth running of all front desk operations - along with everything that entails. Rest assured - no two days will be the same! Your day to day will see you involved in everything from meeting and greeting clients, through to ensuring the studio is stocked with everything it needs for its efficient running. You will manage diaries, ensure the health and safety of our staff, and that everyone is up to speed with studio communications. In short - you will be the heart of everything that happens within our UK studios! In this role you will… • Welcome and greet clients and manage visitor calendar., • Oversight of meeting room booking throughout office., • Answer main phone line for office through Teams, transfer, direct phone calls, or take messages as appropriate., • Serve as Shipping Manager for London and Birmingham office. FedEx shipping labels created and parcels are prepared for courier service including FedEx and messengers, ensuring company shipping policies are followed and project numbers are recorded when appropriate., • Daily office upkeep including: restocking all fridges and hospitality stock, emptying dishwashers, upkeeping equipment, keeping lobby tidy, etc., • Coordinate and prepare meeting rooms for bookings, ensuring they are ready for client presentations and meetings., • Assist with coordination and set up for clients, visitors, or large meetings. Flex hours may be required., • Oversee supply inventory for London studio, ensuring everything is stocked, available, and within budget., • Place orders for Birmingham office stock and supplies as requested or directed., • Be the main point-of-contact with building support for London and Birmingham offices, including security, facilities for maintenance, janitorial work, etc., • Organize and oversee vendor deliveries, ongoing service calls, or maintenance work in London., • Ensure Health and Safety protocols are followed throughout UK offices, • Ensure local email distribution lists kept up to date, and maintain office communications, • Coordinate with corporate finance teams to follow appropriate ordering procedures and tracking of ordered supplies through purchase orders, vendor relationships, and site assets., • Support the local culture club events, fostering team bonding and a positive office culture., • Liaise with IT for AV capabilities throughout office conference rooms, supporting visitors with AV as needed., • Support occasional travel and expense management for Marks Senior Leadership. You will have • Computer literacy, experience with Microsoft 365, Google Workspace, or similar platforms., • Strong organizational skills, • People facing hospitality and customer/team service experience - Minimum 2 years direct work experience preferred, • Excellent written and verbal communication skills, including listening skills, • Highly self-motivated, resourceful and detail-oriented, • Ability to work both independently and in a team environment, • A desire to work within a creative environment or industry, • Bachelor’s degree or equivalent work experience preferred. We will offer • 25 days holiday per annum + additional 'Me Day', • Flexible working during summer hours, • Pension Scheme, • Voluntary Europe Group Healthcare Scheme, • Life Assurance, • Healthcare Digital GP Service, • Holiday purchase scheme, • Health Assured Employee Assistance Programme, • City Bike Scheme (London only), • Employee referral program

Garson Farm, Esher is seeking an enthusiastic and experienced Pick Your Own Retail & Farm Events Manager, to lead and develop our award-winning Pick Your Own operation and our growing programme of farm-based events. This is an exciting opportunity to combine operational leadership with creative event planning, delivering exceptional experiences that delight our visitors throughout the year. Working alongside the Crop Production Manager, this role primarily leads the PYO Retail operations on the farm, in addition to managing farm-based events such as Garsons Maize Maze, Pumpkin Parade and more. Who are Garsons? Founded in 1871, today Garsons is an award-winning destination Garden Centre, Farm Shop and Restaurant with locations in Esher, Surrey and Titchfield, Hampshire. Garsons Esher is also home to one of the UK's largest pick-your-own farms, voted Best PYO of the Year 2025 by the Farm Retail Association. We're honoured to have won numerous awards for our outstanding customer service and quality products, which we couldn't achieve without our valued team. We've built our reputation on friendly, reliable service with a smile, and we're always keen to meet those who share our values. What does the role involve? You’ll be working outdoors in all weather, carrying out a variety of practical, hands-on tasks. As the PYO Retail & Farm Events Manager, you will take the lead in delivering an excellent Pick Your Own experience while developing and managing a variety of farm-based events. From seasonal activities and family days to educational experiences and community-focused events, you will ensure every visitor enjoys a memorable trip to Garsons. You will be responsible for the staffing of the PYO sales team, the coordination and operational management of both PYO and events, working closely with our wider teams to enhance our offering and drive continued growth. Responsibilities: • Overseeing the day-to-day management and presentation of the Pick Your Own site, signage, staff rotas, packaging, customer service & tills, • Building upon our existing farm-based events such as the Maze and Pumpkin Parade, • Ensuring all events meet safety, quality and customer-experience standards, • Managing and motivating the PYO and events teams, including seasonal recruitment., • Working with internal teams to promote events and visitor experiences., • Monitoring visitor feedback and driving continual improvement., • Sourcing and organising equipment, materials, signage and resources needed for events. What skills and experience do you need? • Strong background in visitor experience, events management or a similar customer-facing environment., • Excellent organisational skills with the ability to plan and deliver events., • Experience of leading teams in a busy, hands-on, outdoor setting., • A proactive, customer-focused mindset and a passion for creating memorable experiences., • A practical approach and confidence working across varied outdoor tasks. Contract: This is a full-time role, including weekend work during the summer season. Location: This role is based at Garsons Esher, Surrey. Salary: From £30,060 to £33,828 per annum (depending on experience). Package: • 20% Employee discount (plus discount for designated household member), • 28 days paid holiday increasing to 31 days with 2 years’ service (pro rata), • Company bonus scheme, • Pension scheme, • Access to health and wellbeing support, • Service rewards awarded for 10 years’ and 25 years’ service, • Company events, • Discounted ‘Pick Your Own’ fruit and vegetables, • Uniform provided, • Free car parking on site Note: We may close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

Are you an experienced and dynamic leader with a passion for hospitality and luxury service? Do you have a proven track record of managing and elevating high-end properties? Do you take pride in customer satisfaction, and can you find solutions and think on your feet? Do you have excellent experience in operations management, coupled with a strong commercial acumen? My client is looking for an exceptional General Manager to lead their prestigious luxury lodge retreat in the heart of North Yorkshire. Role in a nutshell As General Manager, you will be the driving force behind all operations, ensuring the highest standards of service, quality, and guest experience. You will lead a talented and dedicated team, manage day-to-day operations, and oversee the delivery of exceptional guest experiences. This is a hands-on role that requires a deep understanding of luxury hospitality, business acumen, and a passion for creating unforgettable memories for our guests. Key Responsibilities: • To lead from the front and contribute to site success through good commerciality and a proactive approach., • To ensure all accommodation is maintained to an excellent condition and that housekeeping standards are always exemplary., • To adopt Planned, Preventative Maintenance techniques to preserve the longevity of the company's product quality and associated guest experience., • To gain full knowledge and maintain all operational systems and services including Health & Safety practices as well as gas, water, supply etc., • To monitor and be accountable for the site ledger/finances, including outstanding debt and if issued, the responsible use of company credit card., • Ensure that all Guests and Visitors receive amazing service and standards at all key points in their visitor journey., • To create and conduct local marketing initiatives, effectively maintaining any assigned budgets while increasing the company's overall profit, • To maintain good and clear communication between the site and Head Office., • To assist Senior Management to increase the efficiency and profitability of the business., • To interview and recruit core team of staff and ensure they are being deployed in a productive manner., • To interview, recruit and train seasonal staff according to requirement and commercial feasibility., • Ensure the team understand high end service expectations and constantly drive world class service., • Lead, inspire and champion your team and their talents to all in the business, encouraging on-going development and progression. Key skills required: • Proven experience in managing a property or high-end hospitality venue., • Strong leadership skills with the ability to inspire, manage, and develop a high-performing team., • Exceptional communication and customer service skills., • Demonstrated ability to manage budgets, financials, and operational systems., • A passion for delivering outstanding guest experiences and maintaining top-tier standards., • Strong problem-solving skills and the ability to think on your feet., • An understanding of the North Yorkshire region and its tourism offerings is an advantage., • You must live within 40 mins / 1 hr of Richmond for this role Package: • Beautiful, tranquil work environment in the heart of North Yorkshire., • Opportunity to work with a dedicated and passionate team., • Professional development and career growth opportunities., • Staff discounts and perks., • Company pension scheme - enhanced, • Health and wellbeing programme, • Life insurance Interested? Follow the instructions to apply, attaching your CV. This vacancy is being managed by / 0161 9236120

Position: Retail Showroom Manager - Full Time including weekends Job Type: Permanent Location: Button & Sprung showroom, Chiswick Studios, W4 5PY Remuneration: Competitive salary depending on experience. Discretionary annual bonus based on company and personal performance. No sales commission. Benefits: 20 days holidays, plus birthday, plus bank holidays, workplace pension scheme, staff discount. Reports to: Company Director Job Description and Responsibilities We are seeking a passionate and experienced Showroom Manager to run our retail bed and mattress showroom in Chiswick. This is our second showroom (the other being in Battersea), which we opened in February this year. We sell quality, made-to-order beds and mattresses, which are exclusively designed by us and made in the UK and Europe, and which we deliver across the UK. We launched in 2014 with a mission is to Make Bed Buying Better - to provide the best experience for our customers of buying a high quality, fairly priced bed and mattress in the UK. You can play a big part in delivering brilliant service to our customers, whose reviews are published here: . Customer experience • Ensure every visitor or caller to our showroom loves their interactions with Button & Sprung (from initial enquiry to choosing to buy a Button & Sprung bed), and raves about us to others. You will embody our brand values., • Make sure that every showroom visitor is hosted (by you or the team) in a professional, knowledgeable and personable way to ensure we ask the right questions, listen and respond with expert, helpful and honest advice, maximising the chance that they will buy from us., • Ensure that we capture all necessary information accurately at the point of contact (face to face, phone, email, live chat) so that we can serve customers brilliantly and follow up on all leads, in particular sample requests and quotes, in a timely, relevant and highly professional manner., • Take the lead in serving customers, in particular high value customers (for example, interior designers), as well as customers with bespoke or specific requirements. Showroom management • Work with the Directors, Marketing, Customer Service to ensure the smooth running of the showroom., • Ensure the showroom looks amazing at all times, and propose changes to display stock and other visual elements as appropriate., • Manage the staff rota, ensuring we are appropriately staffed to serve customers especially over weekends and bank holidays. Call on others, outside of the showroom team, to help when required., • Managing all suppliers of showroom materials and services - for example, bed linen, point of sale materials, fabric samples, postage supplies, food & drink, coffee machine, other appliances, alarm system., • Work with Marketing to develop and continually improve the branded visual aspects of the showroom. Showroom Team • Recruit and manage the weekend / part-time showroom team (with Director collaboration)., • Provide training, coaching and support to ensure the team have a comprehensive, “expert” understanding of mattresses, beds and fabrics, as well as the Button & Sprung business - including products, services, bespoke options, pricing, approach to sales, operational and customer service processes, differentiation vs competitors., • Ensure that the showroom team respond quickly and accurately to sample requests, quotes, and special requests from retail and trade customers (especially interior designers)., • Set exceptional standards in all verbal and written communications to customers, ensuring high levels of accuracy, and alignment with our brand’s tone of voice, personality and messages. Communication and Reporting • Keep track of the status of leads, customer requests, outstanding payment balances, refunds and so on; follow up personally or ensure that the showroom team follows up., • Report to the rest of the business on trends, customer preferences, including fabrics as well as identifying gaps in the product range. Also, pass on customer feedback and competitor intelligence to the relevant team member(s)., • Ensure all templates for customers letters, forms and other communications are up to date and accurate. Candidate Profile The right person for this role will have: • Passion for treating customers the way you like to be treated, • Ability to train, lead, and motivate a showroom sales team, • High retail standards in terms of customer attentiveness, product knowledge, showroom presentation, attention to detail, • A keen eye for interior design and creativity - to help customers with their choices, • Initiative and self-motivation to drive the business forward; ‘can do’ attitude, • Ability to deal with discerning and sometimes demanding customers, • Ability to communicate clearly and succinctly, verbally and in writing, with your own team, peers and business owners., • At last 1 year’s manager experience, • At last 1 years retail or equivalent commercial, customer-facing experience, • Undergraduate degree, • Knowledge and experience of software ideally Mac OS, Google Drive If you are interested, please email us on including your CV and a short note explaining why you are suited to the role.

Join a vibrant cultural and heritage destination as Commercial Event Sales and Business Development Manager in Gunnersbury Park, West London. This is an exciting opportunity for a commercially minded sales professional to drive event and venue hire income across a diverse and high profile estate. You will lead the sales strategy for weddings, corporate events, private parties, filming and venue hire while building strong relationships with clients, partners and stakeholders. Working closely with internal teams, you will play a key role in developing new revenue streams, raising the profile of the venue and delivering exceptional event experiences that support charitable aims. Key responsibilities include: Sales and marketing • Drive venue hire and event sales across weddings, corporate events, private parties, room hire and photo shoots to maximise revenue and exceed targets, • Develop and refine the events portfolio including venue hire and catering packages through market research and competitor benchmarking, • Set and monitor KPIs, manage enquiries and proactively convert leads while building and developing key accounts, • Meet with prospective clients to conduct venue show rounds and create tailored proposals that meet their needs, • Lead marketing activity for the venue and event spaces including exhibitions, familiarisation trips, campaign reporting and content for digital platforms, • Build strong relationships with clients and stakeholders to encourage repeat bookings and long term partnerships Business development • Develop and implement a comprehensive sales strategy for the venue hire portfolio, • Identify and secure new revenue opportunities including corporate partnerships and sponsorships, • Analyse commercial performance and return on investment to inform future growth, • Explore new business opportunities and contribute to business modelling for future initiatives Organisational and administrative • Maintain accurate records within the venue booking system and CRM while ensuring GDPR compliance, • Prepare and issue client contracts and ensure documentation is completed ahead of events, • Prepare reports and provide updates to senior leadership as required, • Proactively seek opportunities to upsell venue hire and event packages, • Support administration relating to outdoor events and wider commercial activities, • Deputise for the Head of Commercial when required Financial responsibilities • Support the development of the annual commercial budget, • Manage event sales budgets, forecasts and financial reporting to maximise income and control costs, • Maintain accurate financial records for services delivered and commercial activity, • Ensure invoices, purchase orders and financial documentation are processed accurately and on time, • Review supplier pricing to ensure best value and prepare event quotations including external equipment hire What we're looking for: You will bring strong commercial events experience and a natural talent for building relationships that convert into successful bookings. With at least three years of experience managing events such as weddings, corporate functions and private celebrations, you are confident in achieving sales targets, developing new business and managing key accounts. You are highly organised and commercially astute, comfortable working with CRMs, analysing data and producing reports that inform strategy. A skilled communicator and negotiator, you thrive on networking, presenting venues to prospective clients and creating tailored proposals that win business. You are also an inspiring team player and experienced people manager who can motivate others to deliver outstanding results. With excellent attention to detail, strong Microsoft 365 skills and a flexible approach to working hours, you are excited by the opportunity to contribute to a thriving visitor destination and support a charitable mission.

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Operations & Visitor Experience Associate The Operations & Visitor Experience Associate plays a key role in delivering an exceptional visitor experience across all operational areas of the experience. This unified role combines responsibilities across ticketing operations, entrance control, gallery hosting, audio guide support, queue management, and general visitor engagement. Staff members rotate between different operational zones based on daily needs. They ensure smooth visitor flow, provide accurate information, support accessibility needs, resolve visitor concerns, and maintain a safe and welcoming experience environment. Key Responsibilities • Deliver warm, professional, and welcoming service to all visitors., • Operate ticketing systems, check tickets, and manage queue flow., • Provide gallery hosting, visitor assistance, and exhibition information., • Support audio guide distribution, technical troubleshooting, and returns., • Coordinate visitor movement in queues, galleries (digital rooms, interactive areas), • Ensure visitor safety, report incidents, and follow experience procedures., • Assist with VIP visitors, school groups, tour operators, and accessibility needs., • Collaborate effectively with the operations team, supervisors and manager. Qualifications • Strong communication and customer service skills., • Professional, friendly, and approachable manners., • Ability to work in a fast-paced, visitor-focused environment., • Team player with willingness to rotate across multiple roles., • Reliable, punctual, and attentive to detail., • Comfortable standing for extended periods., • Basic IT literacy (ticketing systems, scanners, audio guide devices). Preferred Qualifications • Experience in museums, attractions, hospitality, or retail., • Multilingual skills (English plus another language preferred)., • Experience with crowd control or high-volume visitor operations., • Interest in culture, history, or museum environments. Compliance Requirements (UK Standards) • Right to work in the United Kingdom., • Basic DBS Check (criminal background screening)., • Health & Safety training and compliance., • Fire safety and emergency evacuation awareness., • GDPR and data protection awareness.

Owen Reed is looking for a Records Management Assistant for a top law firm in London. The Records Management Assistant provides day-to-day operational support to the delivery of the records management function, ensuring the accurate handling, storage, tracking, and retrieval of matter files, deeds, wills, and other firm records. The role helps maintain high standards of information governance, client service, and operational efficiency. Summary of Role Records Storage, Processing & Maintenance • Assist with indexing, scheduling, and preparing items for off-site storage, • Maintain accurate data entry in the firm’s records system, • Support routine audits of stored materials to ensure accurate cataloguing and compliance Record Retrieval & Delivery Coordination • Process daily recall requests to agreed operational timeframes, • Liaise with external storage providers, ensuring efficient and timely handling of all recalls Search & Support Services • Assist in locating required physical records, • Provide basic guidance to internal users on:, • Requesting items through the records process and system, • Correct categorisation, storage, and retention practices Information Governance & Compliance • Follow firm policies on data retention, records handling, and information security, • Support the senior team during retention reviews, scanning projects, and destruction actions, • Escalate discrepancies or compliance concerns promptly Workplace Services Support (Flexible Duties) As part of the wider Workplace Services function, the role may be required to support: • Reception cover (visitor management, telephone handling, service desk support), • Meeting room setup, stationery replenishment, and general office housekeeping, • Mailroom and package handling activities, • Ad-hoc administrative or operational tasks during peak periods, staff absence, or firm events, • The Workplace Service Manager in day-to-day general facilities tasks, including but not limited to reactive maintenance reporting and external contractor supervision Skills and Experience Essential • Strong organisational skills and excellent attention to detail, • Comfortable working with both physical records and digital systems, • Good communication skills and a helpful, service-oriented attitude, • Ability to follow procedures reliably and maintain confidentiality Desirable • Previous experience within a legal or professional services records environment, • Familiarity with document management or records management systems, • Understanding of data protection principles Key Competencies Accuracy & Organisation – Ensures records are logged and handled correctly at all times Service Delivery – Provides polite, responsive support to internal stakeholders Teamwork – Works collaboratively within both records management function and Workplace Services Adaptability – Willing and able to assist with non-records duties when required

Membership Officer – Heritage / Cultural Charity London | Permanent, Full Time | £31,000 A leading cultural organisation is searching for a Membership Officer to help grow and strengthen its membership community. This is an exciting role for someone passionate about member engagement, customer experience and data‑driven growth. What you’ll do: • Drive membership acquisition, retention and revenue growth, • Deliver excellent member communications and stewardship, • Use Raiser’s Edge NXT to manage accurate, GDPR‑compliant data, • Support on‑site membership recruitment and staff training, • Collaborate with marketing, visitor experience and development teams ✔ Experience in membership ideally within a charity/heritage/culture organisation ✔ Strong communication skills ✔ Knowledge of Gift Aid & data protection ✔ Skilled with CRM systems (Raiser’s Edge preferred) Why apply? Join a values‑driven organisation that inspires learning, discovery and community. Includes excellent benefits and flexible working (min. 3 days on site). To apply to the role of Membership Development Manager, please submit your CV as soon as possible. Early applications are encouraged. Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

Role Purpose The FOH Manager will lead and elevate the Front of House experience across a high‑profile mixed‑use estate comprising premium residential and commercial buildings. This role requires a leader with a 5‑star hotel or luxury hospitality background, capable of transforming service standards, unifying teams, and delivering an exceptional guest and resident experience in a high‑profile environment. The FOH Manager will oversee a diverse team across residential and commercial settings, ensuring a seamless, one‑team approach and consistent service excellence across all touchpoints. Key Responsibilities Leadership & Team Management • Lead, motivate, and develop FOH teams across residential and commercial buildings., • Implement a one‑team culture, removing the existing divide between residential and commercial teams., • Cross‑train staff and deploy team members dynamically based on operational needs., • Address performance issues, uplift standards, and instil a luxury service mindset., • Elevate service levels to 5‑star standards across all FOH operations., • Ensure a polished, professional, and welcoming environment in all lobbies and reception areas., • Oversee the guest, resident, and visitor journey, ensuring consistency and exceptional service delivery., • Manage FOH operations across three buildings, ensuring smooth coordination and communication., • Review staffing levels and redistribute resources to avoid inefficiencies (e.g., overstaffing in one area while another experiences queues)., • Maintain high standards of appearance, behaviour, and professionalism across the team., • Build strong relationships with high‑profile residents, commercial tenants (including fashion and media clients), and on‑site partners., • Represent the FOH function confidently in a premium, high‑visibility environment., • Commercial: 3 full‑time + 1 part‑time, • Residential:, • 2 Duty Managers (4 on / 4 off), • 2 Night Receptionists, • 2 Day Receptionists, • 1 Parcel Porter Candidate Profile Essential Experience • Strong background in 5‑star hotels or luxury hospitality., • Experience managing FOH teams in high‑profile, premium environments., • Confident working with VIPs, high‑net‑worth individuals, and media‑profile residents., • Ability to uplift underperforming teams and implement new service standards. Desirable Experience • Exposure to both residential and commercial FOH environments., • Experience in mixed‑use estates or luxury residential developments., • Previous involvement in events or community‑focused activations. Personal Attributes • Visionary, proactive, and energised by the opportunity to transform a service culture., • Confident, polished, and comfortable in high‑profile settings., • Strong leadership presence with the ability to inspire and unify teams., • Highly organised, adaptable, and able to identify and act on operational opportunities., • Balanced approach to work/life demands, with willingness to engage with night teams or occasional weekends when needed. Why This Role Matters This is a rare opportunity for a hospitality professional to make a significant impact by reshaping the FOH experience across a prestigious, high‑profile estate. The successful candidate will have the autonomy to build a unified, high‑performing team and deliver a service culture that reflects the standards of a luxury hotel environment.

Our client is a Direct-to-consumer ecommerce subscription businessand is looking for aCRO & UX Manager. The role owns optimisation of end-to-end digital customer journey across acquisition, onsite experience, checkout, subscription lifecycle. You will focus on structured experimentation, UX improvement, revenue growth across fast-scaling environment. Youw ill be responsibilitie for the design and execution of A/B and multivariate testing programmes using behavioural insight and analytics tools. The position will drive improvements in conversion rate, revenue per visitor, landing page performance, subscription uptake. You will collaborae with performance marketing, CRM, brand, technology teams to deliver optimisation initiatives. The ideal candidate brings strong analytical capability, deep UX knowledge, proven record delivering commercial uplift within ecommerce or direct-to-consumer environments. Opportunity suits ambitious professional motivated by measurable impact, rapid growth, category-defining consumer brand.

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision – we are building the worlds most admired and compelling brand ecosystem Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: · Think without limits – Think, think fast, think fearlessly · Own it and back yourself - Own the basics, own your role and own the results · Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? Job Description The SEO Site Manager is responsible for developing and executing the SEO strategy for their allocated site/brand, and for the overall performance of it, in collaboration with the SEO Lead. The successful candidate will achieve this by leading their team to manage the website, increasing organic traffic and revenue, by way of information architecture improvements, content management, and SEO techniques. They will be data-driven and performance-minded, ensuring projects are prioritised accordingly and optimised to meet KPIs. • SEO performance – owning, driving and optimising performance., • Delivering the SEO strategy - Work with the SEO Manager to develop the site’s SEO roadmap and strategy, • Carry out keyword research and manage site technical issues to support SEO roadmap., • Team management – line management of the SEO Team assisting on the website, including: probationary reviews, 1:1s, ER and hiring involvement, performance management, engagement with Frasers Group annual performance cycles, • Reporting and KPIs – monitor and improve the site’s KPIs and revenue targets, • Insight and opportunity analysis – highlight opportunities and developments across the channel, • PR Campaigns - work with the SEO Manager to delivery SEO link building campaigns, • Best practice – stay abreast of and contribute to wider industry developments., • Share initiatives, best practices and results. Qualifications • Hands-on experience in an SEO-focused role. Ability to lead and engage with direct reports., • Experience in e-commerce, preferably in the fashion field., • Strong focus on the technical aspects of SEO., • Working knowledge of link building using various techniques., • Experience owning SEO responsibilities at a site that derives its revenue through consumer traffic, • Experience with keyword research and strategy, daily optimization, test plan construction, and in-depth analysis, • Experienced in creating and presenting campaign reports including ROI and conversion rates, • Strong understanding of web usability and site design. A quantitative approach to traffic measurement, and experience with collecting and interpreting site visitor statistics, • Research skills to identify, build, and prioritise essential keyword sets, • Excellent problem solving and analytical skills, • Ability to self-manage and keep track of multiple projects, • Genuine passion for SEO and online marketing, • Experience with content marketing and social campaigns. Additional Information Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values. Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - Employee Welfare Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

Bat Specialist Ecologist LOCATION FLEXIBLE Leeds, Newcastle, Cockermouth, Leicester, Birmingham, Bristol, London or Southampton Are you a bat specialist, either a BER Registered Consultant or a Natural England Class 2 or above bat survey licence holder? Do you have a desire to apply your bat expertise to a diverse project portfolio with the support of an industry leading team? Have you worked on mitigation licensed projects recently and are looking to become a BER Registered Consultant? Or do you hold a bat disturbance and handling licence in Scotland or Wales, or have licensing and bat project delivery experience in Northern Ireland and ROI? Are you eager to enhance your technical skills and develop your career with a defined professional pathway of your choosing? Do you want to work with a team who value and promote health, wellbeing and a fulfilling working life, recognising the commitment required to conduct nocturnal bat survey work? Role Outline As Tetra Tech builds on its demonstrable track record as one of the leading global environmental consultancies, we are seeking Bat Earned Recognition (BER) Registered Consultants and those who qualify as BER Accredited Agents to strengthen our existing BER expertise in the team. We are also looking to expand our bat expertise in the Scotland, Wales, Northern Ireland and ROI teams. As a multidisciplinary consultancy, our ecologists work closely with colleagues from other teams including Planning, Placemaking, Engineering, Transportation and Asset Management and contribute to the identification of opportunities, tendering and project delivery. With ambitions to grow our UK presence, and to contribute to the continued success of Tetra Techs global business, you will join our established network of over 90+ UK ecologists. Our bat specialists are proactive in developing relationships with colleagues from across the business, liaising with the wider ecology team and other technical teams, and supporting them through all stages of a project. Examples of recent bat projects we have delivered include: • Surveys, BER site registrations and mitigation works for several bat species, including hibernation and maternity roosts across the country;, • Use of advanced bat survey techniques (e.g. on sites in Hampshire, Sussex and Dorset) to confirm whether rare bat species such as Bechsteins are present;, • Use of industry-leading survey technology and data analysis systems to ascertain use of habitats by bats for renewable energy and other land-use projects;, • Survey, licensing and mitigation at a range of sites including listed buildings and complex structures with multiple bat roosts present;, • Survey, BER licensing and mitigation for trees on linear infrastructure projects; and We are looking for bat specialists who are proactive in developing their own knowledge and understanding of bats as well as being able to share their knowledge to support the development of others. We want people who have strong field experience and ambitions to develop their technical skills in line with project requirements. With support from the regional and national ecology teams as well as the national bat lead, and in line with our defined career framework, they will continue to develop their expertise. We Lead with Science and follow the advice of our bat ecologists when investing in top-of-the-range equipment to allow them to deliver their roles successfully. We encourage applications from ecologists who have an interest in technological advancements and who are keen to keep on top of the latest developments and guidance. The role will require site work and some travel dependent on location of projects. However, we operate fully flexible, hybrid working which allows our ecologists to choose where, how and when they work, as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. Key Responsibilities • Survey Work, Design and Fee Proposal:Design ecological surveys using industry guidance and prepare fee proposals for projects. Conduct specialist bat surveys and support other protected species projects. Survey work will involve a mix of daytime and night-time based work. The individual will be responsible for coordinating survey schedules and project resources effectively., • Data Analysis, Report Writing and Quality Assurance:Accurately analyse bat data, produce high-quality, detailed reports and mitigation strategies, including and successfully obtaining bat mitigation licences. Experience preparing Ecology chapters for Environmental Impact Assessments and Habitat Regulations Assessment would be an advantage., • Task and Project Management:Actively manage delivery of a task within a project or fulfil the role as a Project Manager (after receiving Tetra Tech bespoke project management training), from inception to completion ensuring timelines, budgets and quality standards are met., • Client Engagement:Work closely with clients, including developers, planners and internal colleagues to provide ecological advice and solutions. Build, develop and maintain strong relationships with clients ensuring clear communication and excellent service., • Team Development:Mentor and inspire junior team members across the national team and provide training and on-site guidance to develop other team members in bat ecology and support them on their journey to obtaining their bat licence., • An appropriate academic qualification in a related discipline, • Natural England Class 2 bat licence and/or equivalent for Scotland, Wales, Northern Ireland, ROI, • Bat Earned Recognition Registered Consultant at any Level preferable (but Level 2 and 3 ideally) or eligible to apply to become a Registered Consultant Over 90+ permanent ecologists, including BER Registered Consultants, roost visitor and low-impact licence holders across 14 offices, working as one cohesive team. • IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier., • Cars or car allowances to every member of the team regardless of grade, including for personal use., • Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands., • Career pathway frameworks provide clarity on how to progress., • We encourage the development of well-rounded ecologists who can talk about all stages of a project., • We offer internal and external training and mentoring, including from our in-house experts., • We award a significant financial bonus to anyone achieving Chartered Ecologist status through CIEEM., • We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. We take pride in delivering projects effectively for clients. This often requires colleagues to be together- in offices or on site to ensure the best outcomes. However, when possible, we also advocate for flexibility around how, when, and where you work. There is no 'one approach fits all' each team manages their own way of working, we trust our employees and focus on outputs not inputs. Meeting up with colleague and clients face to face in office environments or on site is important for collaboration, face-to-face meetings, appraisals and development. Inclusion At Tetra Tech, we want everyone to feel like they truly belong. Our goal is to create aworkplace where every person is valued and respected for who they are. Everyone is welcome at Tetra Tech. Opportunities and success should only be determined by attitude, capability and collaborative spirit. Be yourself, without apology. For more information on our company, please visit our website . To apply, please submit your resume and cover letter on the Careers portion of our website at Tetra Tech Europe Careers - Jobs (selectminds.com) Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. JBRP1_UKTJ

#ShowOffYourShowroom Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customers vision into a reality. The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in! In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential. Key Responsibilities: • You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins., • You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency., • You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms., • You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates., • You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. • You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment., • You will have experience in relationship management and developing a true partnership approach with clients., • You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions., • Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!)., • Uncapped commission, • Discounts, savings and cash back at numerous retailers, • Enhanced pension, • Life assurance, • Extended family policy including maternity, paternity, additional annual leave and more, • Mental Health First Aiders and Employee Assistance Programme, we look out for each other, • Complete induction and a company that lets you grow and encourages development, • Financial education and loans, • A business striving to create an environment of inclusion so everyone can be their true self We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

Would you like to be based at the London offices of one of the largest international banks in the world?! We are looking for a Workplace Support Team Leader (Community Host Team Leader) to ensure this prestigious bank remains trailblazer for positive visitor experience and service excellence. Duties: - • Be a key point of contact and escalation for the Community Manager, and the team of Community Hosts., • Supervise resources to ensure full and effective staffing cover across all areas of the service, • Uphold the SOPs for all aspects of the Portico service, • Manage, maintain, and develop relationships with key stakeholders across the business, to recognise their needs and transfer these to the service, • Work closely and proactively with our clients and teams on key projects, • Carry out regular audits of the service we provide to the client, • Take appropriate action to address service issues...

Job Description Job Title - Director of Marketing, Communications and Audiences. Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 – 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards. A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role. We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff. Wednesday is a whole team office and gallery day when staff meetings take place. Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to: £39,000 - £42,000 gross per annum based on part-time working 3 days per week, £52,000- £56,000 gross per annum based on part-time working 4 days per week. Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working. Reporting to - Executive Director. Managing - Senior Website & Digital Manager, Editor, Senior Salesforce Administrator and working collaboratively with Digital Marketing Officer. Working Closely With - Executive Team, Project Leads and external partners. About Us Crafts Council is the national charity for craft. We believe craft has the power to transform lives — enriching everyday experience, inspiring creativity, strengthening communities and expanding opportunity. We champion craft in all its forms: supporting makers and creative businesses, bringing craft education into schools, and shaping how the sector is represented nationally and internationally. As our audiences grow and our work evolves, we are looking for a strategic marketing and communications leader to help shape how we listen, learn and tell the story of craft today. About the Role The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy. We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence. Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs: * how we position craft nationally and internationally * how we grow and engage our audiences * how we strengthen our influence across the cultural and creative sectors You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies. At a pivotal moment for the organisation and the wider craft ecology, the Marketing, Communications & Audiences Director will ensure that insight drawn from audiences, makers, members, programmes, partners and data is actively interpreted and translated into clear narrative, confident positioning and effective engagement. Marketing and communications at Crafts Council are not only about promotion and growth. They are also key mechanisms through which the organisation listens, learns and shapes its influence. This is a strategic leadership role suited to someone who combines strong marketing expertise with curiosity, analytical thinking and an instinct for organisational narrative. Role Focus This role combines strategic marketing leadership, organisational insight and audience development. You will: * Strengthen Crafts Council’s brand, voice and public presence, ensuring that all activity is aligned with organisational EDI commitments * Lead integrated marketing, communications and audience strategies * Ensure insight from audiences, members and partners informs organisational thinking * Build the organisation’s ability to interpret and use insight effectively * Support income growth across membership, fundraising, partnerships and commercial activity, including venue hire Core Responsibilities Organisational Insight & Sense-Making Act as a steward for organisational insight, ensuring that learning from across programmes, audiences, membership, CRM and partnerships is connected and interpreted. You will help establish a rhythm of reflection and analysis that enables the organisation to identify patterns, clarify priorities and strengthen strategic decision-making. Working closely with senior colleagues, you will translate insight into clear narrative, positioning and implications for action. Brand, Marketing & Communications Strategy Lead an integrated marketing and communications strategy that strengthens Crafts Council’s brand and supports organisational priorities. You will ensure communications are clear, confident and distinctive, with a tone that reflects Crafts Council’s values: pioneering, playful and open. You will oversee brand consistency across digital platforms, campaigns, publications, partnerships and media activity. Audience Growth Lead the development of audience strategies that deepen engagement with priority communities including makers, educators, members, young people and the wider public. You will shape audience journeys across digital platforms, membership programmes and organisational activity, ensuring approaches are inclusive, insight-driven and aligned with our Equality, Diversity and Inclusion commitments. You will track KPIs, monitor campaign performance and produce reports that evaluate activity against targets, and adjust strategies based on analysis. Team Leadership & Capability Provide leadership and direction for the Marketing, Communications & Audiences team. You will ensure alignment between content, digital, CRM and audience insight, while supporting colleagues to develop skills, confidence and collaboration across the organisation. Reputation, Profile & Advocacy Strengthen Crafts Council’s national and international profile through clear messaging, confident storytelling and strategic partnerships. You will oversee PR activity and ensure the organisation’s narrative is active, consistent and aligned with wider sector conversations. Build and maintain relationships with external partners, media and cultural collaborators to extend reach and grow new audiences. Support the development team to activate partnerships and collaborations that require marketing support. Performance, Insight & Resource Management Oversee budgets, performance frameworks and evaluation across marketing & communications. Collaborate with Director of Programmes to ensure reporting and evaluation meet needs of Crafts Council and major funder Arts Council England. You will ensure that data and insight guide decision-making and that resources are prioritised for maximum strategic impact. Working with senior colleagues, you will ensure marketing activity supports income-related targets on membership growth, fundraising, sponsorship and partnerships and commercial performance. Who We’re Looking For We are looking for a strategic marketing and communications leader who combines creativity with analytical thinking and enjoys helping organisations make sense of complex information. You will bring the ability to connect insight, narrative and strategy, helping Crafts Council articulate its role clearly and confidently in a changing cultural landscape. You will likely have experience working within the cultural, creative or mission-led sectors and a strong interest in creativity and craft. You will be familiar with mixed income models and understand how marketing can drive the growth of mission-led income. You will bring: * Significant experience leading marketing, communications or audience strategies * Strong understanding of digital ecosystems, audience journeys and insight-led marketing * Experience working with data, CRM systems and audience segmentation * A track record of developing brand narrative and organisational positioning * Experience working with media, PR or strategic partnerships * Experience leading and supporting teams * The ability to synthesise complex information and translate it into clear messages * Strong collaborative instincts and the ability to work across organisational boundaries Values You will demonstrate alignment with Crafts Council’s values: * Pioneering – exploring new ideas and possibilities * Open – welcoming diverse perspectives and voices * Playful – embracing curiosity and creativity * Active – making things happen * Collaborative – working together to achieve more General * Uphold a strong commitment to accessibility, equity and social justice * Contribute to a positive culture of collaboration and continuous improvement * Comply with all Crafts Council policies, including GDPR and safeguarding * Promote the highest level of audience, visitor and stakeholder experience * Undertake any duties reasonably required for the role How to Apply Please provide a CV and covering letter including the following information: * Your interest in this position and working for us * Your relevant knowledge, skills and experience * Your interests, qualities and values Please email your CV and covering letter to ___. We will happily accept a recorded statement (video or audio) in place of a covering letter. * Deadline for applications: 12 noon Wednesday 15th of April 2026. * In Person interviews: Week commencing Monday 27th of April 2026. * Location: CC Office, Islington, London Please email ___ to submit applications, if you have any questions, or to request information in an alternative format. Please let us know if you would like to arrange for an informal conversation prior to making an application.. To apply for this role, you will be eligible to work in the UK. Any offers of employment will be subject to securing two satisfactory references and proof of right to work in the UK. We regret that we are not currently a sponsoring organisation. Equality, Diversity and Inclusion As a small but dedicated team, we are committed to being open, welcoming and inclusive for all. We aim to support you throughout your time with us and including during this recruitment process. Please let us know how we can best support you and we will do our very best to make that happen. On joining us we will continue to work with you to ensure your needs are met to help you thrive at work. You are very welcome to contact our HR team via ___ for further support and we will always be happy to talk through any questions or requests you may have. Discover more about our equality, diversity and inclusion strategy and plan on our website. Our Employee Benefits We offer a flexible, friendly and supportive working environment, with a range of benefits and opportunities to help you develop within and beyond your role. Our employment benefits include: * 7% Employer and 3% employee pension contribution* * Flexible and hybrid working for staff, where possible for role * 25 days annual leave plus bank holidays per year, pro rata for part time staff * Discretionary additional paid leave between Christmas and New Year * Enhanced Company Sick Pay offering up to 65 days basic pay in any rolling 12-month period * Competitive Maternity, Paternity and Shared Parental Leave policy * Home life leave * Regular training opportunities and personal learning time * House moving day * Employee Assistance Programme including in-person counselling * Interest free Season Ticket Loans and Cycle to Work scheme • Our pension scheme includes generous employer contributions. If you contribute 3%, we will contribute 7% of qualifying earnings, as defined by the pensions regulator. Staff whose earnings are over £833 per month will be auto enrolled after 3 months, but you will be able to

FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday – Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK’s leading art societies. The art societies are as follows: • The Royal Society of British Artists, • The Royal Society of Portrait Painters, • The Royal Institute of Oil Painters, • The Royal Institute of Painters in Water Colours, • The Royal Society of Marine Artists, • The New English Art Club, • The Pastel Society, • The Society of Wildlife Artists Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA’s activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: • Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries, • Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy, • Developing and engaging existing hirers with the aim of securing repeat business, • Primary account management for all venue hire – both exhibitions and events, • Targeting and Sales, • Create a strategy to attract venue hire, • Using the exhibition year create a strategy to attract evening event hire, • Target and approach prospects with effective digital communications, manage site visits and follow up communications, • Seek multi-year contracts wherever possible, • Proactively respond to enquiries, • Account Management and Delivery, • Account manage and be the primary point of contact for the client, • Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing, • Manage the relationship with suppliers and third parties – and review these at regular intervals, • Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager, • Review and monitor with the client to improve for the future and create good relations with returning clients, • Editorial and design – create persuasive content, update the website and other digital platforms, work with designers to produce material, • Be self-administering, • Use and develop the CRM for venue hire prospects and clients and produce analytical reports, • Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment, • Experience with digital analytics and reporting., • Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to:, • Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training., • Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors., • Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training., • Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development. Person Specification Essential Experience • 3 Years proven experience in venue hire, events sales, or venue management., • Experience managing venue hire enquiries, site visits, contracts, and client communications., • Experience in account management and maintaining client relationships., • Strong persuasive and negotiation skills, with the ability to work creatively and generate repeat and new business., • Excellent written communication skills, including digital content and marketing copy., • Strong analytical skills, with the ability to compile and analyse data, including sales and conversion rates., • Ability to lead, motivate, and train visitor experience teams., • Strong customer service leadership skills., • Experience working in arts, galleries, museums, or cultural venues., • A knowledge of the UK arts sector or visual arts organisations., • Salary between £45,000 - £48,000 per annum., • Flexible working based on job responsibilities., • You will receive 26 days paid annual leave plus the three days between Christmas and New Year., • 3% employer contribution to a personal pension scheme. Please note that applications without a cover letter will not be considered. Please include the job title (Head of Venue Hire and Visitor Experience) in the subject line of your email. Deadline for applications: 5pm on Monday, 30 March 2026 Thank you for your interest in this role. If you are not invited to interview, we regret that you have not been shortlisted on this occasion.

A historic cultural institution in the UK is seeking a General Manager for the National Maritime Museum.

Work in collaboration with the Event Managers, Event Owners, stadium contractors, FA staff and stakeholders to develop robust event day and BAU security plans, ensuring the highest levels of visitor experience at Wembley Stadium. The FA are also recruiting for a Security Manager; the link to the adv

A global events company seeks a Duty Manager to enhance visitor experiences at Battersea Power Station.Responsibilities include managing operations, leading teams, and ensuring high service standards.Ideal candidates should have previous supervisory experience and a passion for customer service.Flex

About the Job Morgan McKinley is seeking experienced corporate professionals for temporary roles across Reception, Facilities, and Workplace Team Assistance within London's leading corporate head offices. Opportunities Include: Temporary assignments Temp-to-perm roles Fixed-term contracts (FTC) Short-term holiday and sickness coverTypical Workplace & Reception Duties: Reception: Greeting high-net-worth visitors, managing busy multi-line switchboards, and overseeing security/visitor logs. Facilities Support: Handling incoming/outgoing post and courier deliveries, and ensuring meeting rooms are client-ready. Workplace Admin: Maintaining office systems, managing supplies, and supporting the workplace manager with ad-hoc facility tasks.We Are Looking For Candidates Who: Have Corporate Head Office Experience: Recent experience in a professional services or corporate environment is essential; please note that hospitality or hotel-only backgrounds are not accepted for these specific roles. Are Ready to Step In: Ability to hit the ground running at short notice with minimal supervision. Are Available Immediately: Must be based in London and ready for an immediate start.Due to high demand, only successful candidates will be contacted. Apply now to join our pool of professional workplace specialists supporting London's most prestigious corporate offices

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Workplace Experience Coordinator to join our team in London on a permanent basis. About the Role: As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. Key Responsibilities: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Experience Required: Previous experience in a similar role Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Workplace Experience Ambassador to join our team in London on a permanent basis. About the Role: As a CBRE Workplace Experience Ambassador, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. Key Responsibilities: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Experience Required: Diploma or GED with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Company Profile Why Join Us? This is more than a maintenance role-it's an opportunity to be the guardian of our client's brand and the first impression for every visitor. You'll play a visible, valued part in creating exceptional spaces that reflect world-class standards. Job Title: Branch Enhancement Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Branch Enhancement Engineer to join the team located in John Lewis & Waitrose Partnership locations nationwide. Role Overview Join CBRE as a key ambassador for our client's brand and site excellence. In this enhanced role, you will ensure that every aspect of the client's environment reflects the highest standards of presentation, safety, and operational excellence-delivering a workplace that embodies the client's brand values and supports exceptional experiences for all visitors and staff. Key Responsibilities: Act as a site standards champion, proactively maintaining and enhancing all visible and functional aspects of the client's premises to meet and exceed brand expectations. Conduct regular site walks and audits to ensure all areas align with brand guidelines and show site standards, addressing any issues promptly. Collaborate closely with client representatives to understand and deliver on their vision for site presentation and operational excellence. Lead on fabric and finish repairs (walls, floors, ceilings, fixtures), ensuring all work is completed to showcase quality. Ensuring all customer facing areas are immaculate and ready to impress. Take ownership of minor projects and upgrades that enhance the client's environment and brand image. Uphold rigorous Health & Safety standards, acting as a role model for safe and professional conduct. Use digital tools to track, report, and communicate progress, ensuring transparency and accountability. Role Summary: Ensure maintenance tasks are completed within agreed timescales Liaise with Clients representatives with respect to maintenance & repair tasks Undertake site surveys & adhere to Method Statements & Risk Assessments for planned works Repairs floor and wall coverings Responsible for ceiling tile repairs and replacements Responsible for other building and installation works as required Accountable for all elements of show site standards and brand excellence Utilise PDA to complete works, key communications & updates Undertake minor projects works Ensure all works are carried out safely and in accordance with Health and Safety at Work Regulations In addition to the above duties you will be expected to undertake all reasonable tasks as directed by your line manager, including (not exhaustive), jet washing, decoration, pot hole repairs etc. Experience & Skills: Proven experience in fabric maintenance, carpentry, or similar roles within high-profile or customer-facing environments. Strong understanding of brand standards, site presentation, and the importance of first impressions. Excellent communication and client relationship skills. Proactive approach to compliance and health and safety standards Ability to work flexibly, including outside standard hours for events or urgent needs. Technologically literate and experience with digital reporting tools

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in London. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Company Profile Why Join Us? This is more than a maintenance role-it's an opportunity to be the guardian of our client's brand and the first impression for every visitor. You'll play a visible, valued part in creating exceptional spaces that reflect world-class standards. Job Title: Branch Enhancement Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Branch Enhancement Engineer to join the team located in John Lewis & Waitrose Partnership locations nationwide. Role Overview Join CBRE as a key ambassador for our client's brand and site excellence. In this enhanced role, you will ensure that every aspect of the client's environment reflects the highest standards of presentation, safety, and operational excellence-delivering a workplace that embodies the client's brand values and supports exceptional experiences for all visitors and staff. Key Responsibilities: Act as a site standards champion, proactively maintaining and enhancing all visible and functional aspects of the client's premises to meet and exceed brand expectations. Conduct regular site walks and audits to ensure all areas align with brand guidelines and show site standards, addressing any issues promptly. Collaborate closely with client representatives to understand and deliver on their vision for site presentation and operational excellence. Lead on fabric and finish repairs (walls, floors, ceilings, fixtures), ensuring all work is completed to showcase quality. Ensuring all customer facing areas are immaculate and ready to impress. Take ownership of minor projects and upgrades that enhance the client's environment and brand image. Uphold rigorous Health & Safety standards, acting as a role model for safe and professional conduct. Use digital tools to track, report, and communicate progress, ensuring transparency and accountability. Role Summary: Ensure maintenance tasks are completed within agreed timescales Liaise with Clients representatives with respect to maintenance & repair tasks Undertake site surveys & adhere to Method Statements & Risk Assessments for planned works Repairs floor and wall coverings Responsible for ceiling tile repairs and replacements Responsible for other building and installation works as required Accountable for all elements of show site standards and brand excellence Utilise PDA to complete works, key communications & updates Undertake minor projects works Ensure all works are carried out safely and in accordance with Health and Safety at Work Regulations In addition to the above duties you will be expected to undertake all reasonable tasks as directed by your line manager, including (not exhaustive), jet washing, decoration, pot hole repairs etc. Experience & Skills: Proven experience in fabric maintenance, carpentry, or similar roles within high-profile or customer-facing environments. Strong understanding of brand standards, site presentation, and the importance of first impressions. Excellent communication and client relationship skills. Proactive approach to compliance and health and safety standards Ability to work flexibly, including outside standard hours for events or urgent needs. Technologically literate and experience with digital reporting tools

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Woolwich, South East London. We are recruiting for experienced and forward thinking Finance and Operations Executive. This is full time, office based and permanent position and working for very well established company. Very interesting and varied role with a scope for progression. The role: The Senior Finance and Operations Executive oversees financial administration and day-to-day operational coordination. Ensuring financial accuracy, operational control, and effective coordination. The role is hands-on and execution-focused, responsible for maintaining visibility, structure and compliance while improving processes and systems as the business scales. Financial Management Responsibilities: Ownership of day-to-day finance operations including sales ledger, supporting the Finance Manager. Responsibility for customer, supplier and subcontractor invoicing, renewals and billing structures. Management of enterprise and public-sector invoicing requirements, ensuring approvals, variations and reconciliations are accurately tracked. Maintenance of accurate and meticulous financial records through Xero, including invoice posting, credit notes and reconciliations. Ownership of customer renewal billing, ensuring contracts, renewal dates and recurring charges are accurately tracked and invoiced. Liaison with customers, suppliers and subcontractors to resolve invoicing, payment and account queries, including tracking subcontractor activity.Operational & Business Support Responsibilities Responsibility for core operational processes that support the effective running of the business, including invoicing and internal documentation. Operational ownership of task planning, workflow tracking and delivery visibility across the business using systems such as Kanban and agile platforms. Ownership and ongoing management of document management and ensuring robust version control, accessibility and governance. Responsibility for maintaining accurate customer, operational and internal data across multiple systems, supporting leadership with operational planning, reporting and performance tracking. Management of complex enterprise customer projects, coordinating multiple orders, depots and purchase order structures through advanced use of Excel and business systems to ensure control, accuracy and efficiency. Coordination of business operations and office management activities, including travel arrangements, meeting coordination, documentation preparation and visitor management. Attending weekly management meetings, producing accurate minutes and ensuring follow-up actions are tracked and completed. Providing high-level administrative and operational support to Directors and the wider team. Ownership of on-boarding and people administration processes, including preparation of new starter documentation, employment offers via DocuSign and administration of the Bright HR system. Supporting team events and company-wide initiatives.Expectations: Proven experience in a senior finance and/or operations role within an SME or fast-paced environment, with clear ownership of day-to-day financial management, operational coordination and internal business systems. Strong background in customer and supplier invoicing, including complex multi-site or project-based billing structures, with hands-on use of Xero or similar accounting platforms. High-level of proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint and Outlook, alongside confidence using online collaboration tools such as Microsoft Teams and Zoom. Experience coordinating / assisting with operational projects across multiple stakeholders, teams and locations. Hands-on experience administering HR systems, ideally Bright HR or similar platforms and managing on-boarding and employee documentation processes.If interested please apply directly or call Tom Kurczab at Premier Recruitment Group

Induction & Access Coordinator (Construction / Rail) Location: West London Pay: Contract | £17-£20ph | Inside IR35 We are working with a major main contractor on a large-scale construction/infrastructure project and are looking for an experienced Induction & Access Coordinator to join the team on a contract basis. This is a fast-paced, varied role sitting within the wider security and workforce management function and is central to the smooth day-to-day running of site access and onboarding across multiple compounds and offices. If you're an organised, confident communicator with a background in site inductions, workforce management systems or access coordination within construction or rail, we want to hear from you. The Role As Induction & Access Coordinator, you will be a key point of contact for all induction-related queries across the project, working as part of a busy team to deliver a professional, efficient and compliant onboarding experience for operatives, subcontractors, visitors and vendors. Your day-to-day responsibilities will include: Meeting and greeting inductees, carrying out ID and Right to Work checks, and delivering introduction and housekeeping briefings in a Welcome Centre environment Registering inductees on the HSPS portal and Biosite workforce management system, including access card preparation and issuance Running and actioning daily Biosite reports - including operative profile checks, due-to-expire qualification reports and Right to Work reports - and communicating outcomes to relevant stakeholders via email Managing and maintaining a shared team induction inbox, ensuring timely responses and follow-through on all actions Processing daily site access requests for emergency, temporary, vendor, visitor and fitter categories, including Drug & Alcohol (D&A) coordination where required Troubleshooting site access issues with security teams and communicating outcomes clearly to all relevant parties Uploading, verifying and managing documents within the competency management system, and chasing expired qualifications to avoid disruption to site access Supporting the procurement approval process for onboarding new supply chain organisations Briefing project teams, subcontractors and third parties on system updates and induction processes Reporting any breaches or misuse of the system to the Security Systems Manager Supporting the wider Health, Safety and Security team with briefings and behavioural change initiatives as required To be considered, you will need the following skills and experience: Previous experience in an induction, onboarding, access coordination or administration role within the construction or rail sectors Hands-on experience with Biosite or a similar workforce management system Knowledge of competency management systems and frameworks (e.g. CITB, CPCS, EUSR or equivalent) Strong understanding of data protection legislation and GDPR as it applies to workforce data and Right to Work processes Excellent communication and customer service skills - you'll be dealing with everyone from site operatives to project directors on a daily basis Ability to multi-task and prioritise in a high-volume, time-critical environment where daily tasks must be completed within a set window each morning A collaborative, team-first attitude with a shared inbox mentality and strong attention to detail Ability to hit the ground running with minimal handover time Key Details Contract position | Inside IR35 Rate: £17.00 - £20.00 per hour (depending on experience) Based on site - construction/rail project environment Monday to Thursday core induction hours with daily task deadlines If you have the experience outlined above and are available for a new contract role, get in touch with Matt Clegg at Gold Group today on (phone number removed) or apply directly through this advert. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share. Home Palace: HM Tower of London Status: Established/Permanent Estimated Start date: 1 May 2026 Salary: £56,235 per annum inclusive Days/Hours of work: Full-time - 36 hrs per week - Mon-Fri About the role and about you We have an exciting opportunity for a Mechanical & Electrical Engineer to join our expanding and highly skilled maintenance team at the Tower of London. We are seeking a motivated and forward-thinking engineering professional to support the effective day-to-day delivery of our maintenance operations. In this role, you will contribute directly to the conservation, presentation, protection, and safety of our historic buildings, helping us share the stories of our palaces and the people connected to them with inclusive audiences across the UK and internationally. This position plays an important part in supporting our bold strategy to become a charity for everyone. You will take a proactive lead in coordinating Mechanical & Electrical (M&E) responses from both internal site teams and external contractors, ensuring all helpdesk requests and emergency issues are resolved efficiently and within the Maintenance and Facilities budget. You will also help to ensure an exceptional visitor experience and provide a safe, functional working environment for staff. Alongside this, you will collaborate on a variety of long-term projects, working closely with key stakeholders and partners across the organisation. In this role, you will work collaboratively with the Maintenance & Facilities Manager and wider teams, offering guidance and technical input to HRP departments, stakeholders, and major or interpretation projects. You will also deputise for the Maintenance & Facilities Manager when required. You will be part of an on-call rota to respond to incidents for which you will receive an annual allowance. The ideal candidate will bring proven experience in M&E management across both reactive and planned maintenance, demonstrating an ability to deliver high quality, timely responses. Strong organisational and strategic planning is essential, along with the skills to thrive in a busy, fast paced environment. Experience in managing stakeholder relationships and expectations is highly desirable. We are looking for a team player who is inspired by HRP’s mission and able to communicate that enthusiasm to contractors, stakeholders, and the wider public. Benefits include: • Enhanced holiday entitlement • Generous Employers Pension Contributions (up to 11%) • Annual Pay reviews & Bonuses • Critical Illness Cover & Life Assurance • Family friendly policies and benefits • Staff discounts and membership to all palaces Please apply online direct to HRP with your CV and a covering letter. You may also have experience in the following: Mechanical & Electrical Manager, M&E Contracts Manager, Facilities Engineering Manager, Maintenance & Facilities Manager, Building Services Manager, M&E Maintenance Manager, Estates Engineering Manager, Technical Services Manager, Hard Services Manager, Facilities Contracts Manager, Engineering Maintenance Manager, Site Services Manager, FM Engineering Manager, Asset Maintenance Manager, Building Maintenance Manager REF-(Apply online only)

Facilities Assistant - Part Time City, London About the Role We are looking for a proactive Facilities Assistant to support the Facilities Manager and ensure the smooth running of our Client's facilities and front‑of‑house operations on a part time basis. You'll work closely with both the facilities and hospitality teams to deliver a high standard of service across the organisation. Working Pattern Days: Monday, Tuesday & Friday Shifts: Early (07:30-15:00) and Late (11:00-18:30), on rotation Flexibility required for occasional rota changes Uniform providedKey Responsibilities Prepare coffee machines for daily staff use Maintain stationery supplies Set up rooms for meetings and events Book couriers and manage printing/binding requests Liaise with contractors and building management Raise work permits via the building portal Manage staff and visitor access passes Distribute mail Conduct health & safety tours for new starters Support hospitality and reception when needed Carry out other reasonable duties as requiredSkills & Competencies Strong team player with excellent interpersonal skills Highly organised and reliable Good communicator Competent in Microsoft Word and Excel Flexible and willing to work occasional overtime (paid)Experience & Qualifications Previous facilities or hospitality experience (corporate setting preferred) Fire warden, first aid, or manual handling training is beneficial (training can be provided) Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

This is a hands-on leadership role where you will inspire and support a large team of Visitor Experience Assistants and Volunteers, ensuring every visitor receives a warm welcome and an outstanding experience. Ideally, you will have experience in working with ticketing and/or point of sale systems,

A family-run visitor attraction in the beautiful Cornish countryside is seeking a Retail & Visitor Experience Duty Manager to lead the team in delivering an exceptional customer experience. Join a passionate team dedicated to creating joy for visitors.

Act as a responsive and responsible duty manager within Retail and Visitor Experience, ensuring efficiency and excellence across daily operations, customer experience and team management. Retail & Visitor Experience Duty Manager. Retail & Visitor Experience Duty Manager.

Opportunity to Earn) is based on a competitive rate per parcel (piece-rate) and is regularly exceeded by couriers once up to speed! Your hourly earnings are driven by volume and efficiency, and with the help of our learning payment, we boost your income in line with an experienced courier

To join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills.

Opportunity to Earn) is based on a competitive rate per parcel (piece-rate) and is regularly exceeded by couriers once up to speed! Your hourly earnings are driven by volume and efficiency, and with the help of our learning payment, we boost your income in line with an experienced courier

This means you'll have a direct impact on our residents, their visitors and all the staff working to support them.

This role is extremely rewarding but can be demanding at the same time and you must be able to physically support service users to access community based and building based activities in a way that ensures service user’s experiences are meaningful as well as carry out personal care support.

It is vital you read the job description and person specification, in your Experience statement please detail how you meet each of the essential criteria we ask for in the person specification. Interviews will be conducted in person, providing candidates with the chance to personally meet the team a

Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.

It is vital you read the job description and person specification, in your experience statement please detail how you meet each of the essential criteria we ask for in the person specification. Interviews will be conducted in person, providing candidates with the chance to personally meet the team a

Deliver with Deliveroo* Become a food delivery driver with Deliveroo and find work that suits you.Make money on your own schedule with your own vehicle (scooter, bike or car).Work when you want to, at the tap of a button * Set your own earning goals * Get round-the-clock support *Wha

To join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills.