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At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: Customer Success is absolutely vital to our long-term success and profitability, and to helping our customers achieve their goals. As a Customer Success Manager (CSM), you will be responsible for maintaining satisfaction and long-term success for a portfolio of high-value enterprise clients. You will help ensure retention, drive adoption, and unlock revenue growth by applying a consultative approach and leveraging strategic insights and customer data. • Manage a portfolio of high-value customers across EMEA, particularly in Italy and other European markets., • Build and maintain strategic relationships with executive and operational stakeholders., • Understand customers’ goals and business drivers; proactively offer solutions and strategies to meet their evolving needs., • Champion product adoption and utilization to support customer outcomes and learning impact., • Ensure strong renewal performance by proactively identifying and addressing renewal risks early in the customer lifecycle., • Collaborate closely with Sales to identify growth opportunities and drive pipeline development., • Serve as a customer advocate by sharing feedback with Product, Engineering, and other internal teams., • Contribute to regional and global Customer Success initiatives, continuously improving processes and best practices., • Professional fluency in Italian and English; other European languages (e.g., Spanish, Dutch, German, French) are a plus., • Passion for education and technology, ideally with experience in EdTech or SaaS environments., • Strong stakeholder management and communication skills, including executive presence and the ability to influence at all levels., • A data-informed mindset with the ability to leverage tools like Salesforce, Gainsight, JIRA, and Tableau., • Empathy, curiosity, and a solutions-focused attitude., • Excellent interpersonal and eloquent writing skills., • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment., • Familiarity with higher education, vocational training, or corporate learning ecosystems., • Experience in Customer Success or account management in a SaaS company (ideally EdTech) with deep knowledge of SaaS products and services, • Experience with one or more of Instructure’s product offerings, • Customer Health Scores, • Renewal and Expansion Pipeline Attainment, • Executive Business Review (EBR) completion, • Customer Satisfaction (CSAT) and Engagemen, • We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:, • Competitive compensation and participation in Instructure’s equity program, • Flexible schedules and a remote-friendly culture, with hybrid or onsite work available in some regions for specific jobs., • Generous paid time off, including global holidays and our annual “Dim the Lights” company-wide shutdown from December 26 to December 31, • Comprehensive wellness programs and mental health support, • Annual learning and development stipends to support your growth, • The technology and tools you need to do your best work—typically a Mac, with PC options available in some locations, • Motivosity employee recognition program, • A culture rooted in inclusivity, support, and meaningful connection£60,000 - £60,000 a yearSalary: Base + Commission This reflects our target hiring budget, with flexibility based on experience, skills, and market factorsWe’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be — and when we openly welcome those ideas, our environment is better and our business is stronger. At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer. All Instructure employees are required to successfully pass a background check upon being hired.

Trainee Project Manager Placement Programme Please note that this is a career training programme including placement, and fees apply. Is Project Management the right career choice for you? Without realising it many of us are project managing daily through general tasks, or duties required in both our working and personal life. If you enjoy organising and planning and consider yourself a great communicator, then a career in Project Management could be perfect for you. Project Management roles in high demand and well renumerated, making it a great career choice. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in project management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. However, if you have no vocational certifications such as PRINCE2 or PMQ you may still be able to benefit from this programme. Using our experience in providing project management training online for 15 years and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Project Management. The courses in the package have been identified by our recruitment partners as industry standards and necessary for the project management roles in the UK and Europe. Skills shortages across all sectors and industries are increasing the demand for qualified, entry-level career seekers and career changers into the world of project management. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. Our course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation • PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management., • It is a process driven methodology and often referred to as a waterfall methodology., • Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam., • The course is provided online and comes complete with exam simulators and revision tools., • You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation • With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager., • These projects and scenarios are based on real world project and scenarios., • Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support • Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector., • We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot., • Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector., • They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around £180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management

We have an amazing opportunity for a Carpentry Skills Tutor to work for one of the country's leading training providers working with small groups of disengaged learners helping to develop their skills, knowledge and behaviours while supporting them with their long-term goals and aspirations. Whether you have experience as a Construction Tutor already or have significant carpentry experience and want to become a Tutor, we want to hear from you! Location: Staffordshire Candidates must have the following skills, experience, and qualifications to be considered: • Level 2 Vocational qualification, • An expert in your field with substantial vocational experience, • Experience in delivering vocational-based training, • A teaching or assessing qualification is desirable, • Ability to display a wide range of training methods to engage learners You will receive: • Outstanding Salary & Benefits, • Mon-Thur 8.00 AM-5.00 PM Fri-1.30 PM finish, • 60-minute lunch break, • 30 days annual leave plus the option to purchase 5 extra days, • Sell holiday scheme, • Medical package (Dental & Eyecare), • Full Gym Access, • High St Discount offers, • 24-hour Employee Assistance Programme, • Refer a Friend incentive scheme, • Life Day and Volunteering Day in addition to annual leave, • Additional one-week paid leave for weddings and civil ceremonies, • Great Pension Scheme Due to the high volume of applications Recruited UK receives, we will make every effort to respond with feedback, although this is not always possible. If you have not been contacted within 5 days, then unfortunately you have not been successful on this occasion, but we may keep your details on file and contact you with future opportunities

Job Role: Carpentry Tutor Location: HMYOI Werrington Salary: Up to £35,000 Contract: Permanent, full time Working Environment: Prison based role with full on site delivery Role Overview We are seeking a dedicated and experienced Carpentry Tutor to deliver high quality, practical vocational training to learners at HMYOI Werrington. In this rewarding role, you will help learners develop valuable trade skills, build confidence, and work towards recognised qualifications that support future employment opportunities. Working with small groups, you will design structured lessons, deliver hands-on workshop activities, and support learners through all stages of their development. Your contribution will play a vital part in learner progression, personal development, and positive outcomes. Key Responsibilities Vocational Delivery & Learner Engagement • Deliver engaging, practical carpentry lessons and workshops to small groups. • Develop learners’ practical carpentry skills, trade knowledge, and professional behaviours. • Tailor lessons to individual learning needs and align delivery with qualification standards. • Assess and track learner progress, providing clear and constructive feedback. • Maintain accurate records of attendance, achievement, and assessment evidence. Learner Support & Progression • Build a positive, inclusive learning environment that encourages participation. • Support learners in developing confidence, resilience, and work-ready skills. • Contribute to the creation and review of individual learning plans. Quality, Compliance & Collaboration • Contribute to curriculum development and continuous improvement initiatives. • Uphold safeguarding, equality, diversity, and health & safety requirements. • Work collaboratively with colleagues and onsite staff to ensure effective programme delivery. Essential Criteria • Recognised Carpentry qualification (Level 2 or above). • Significant industry experience in carpentry or construction. • Experience delivering workshop-based or classroom-based training. • Strong communication, interpersonal, and organisational skills. • Ability to use varied teaching and assessment methods to engage learners. Desirable Criteria • Teaching or assessing qualification (e.g., PTLLS, AET, CAVA). • Experience delivering vocational training in prison education or alternative learning environments. • Flexibility to deliver training across multiple vocational areas. • Willingness to work towards teaching/assessing qualifications (full training provided). For a confidential discussion or to apply, please contact: Robert Rowe – (phone number removed) (url removed)

Were recruiting for a PLC Controls Engineer. Please read on if you're considering your next challenge. THE OPPORTUNITY An exciting opportunity has arisen for a PLC Controls Engineer to join a well-established company, specialising in the design and supply of customer standard process control systems to the FMCG industry. RESPONSIBILITIES Completing project tasks (specifying, planning, testing and commission of control systems in conjunction with the customer, providing after sales service and customer training) within the quoted specification, timescale and cost targets. The completion of project tasks applying the procedures, guidelines, forms and examples stipulated in the quality assurance system. Informing the assigned project leader of any problems relating to the assigned tasks. Maintaining project files according to the company quality procedures. Procuring help on the technical and resource matters from the project leader. Regularly assess the outstanding work, provide updates to project leader as required and ask for support in good time. Handing over the project to the customer and provide after sales support. Maintaining, update and archive the project documentation. Striving towards own project leadership responsibilities. REQUIRED QUALIFICATIONS Technical/Vocational diploma or degree in electrical or automation engineering or equivalent. Demonstrable experience working on turnkey automation and controls projects with time, cost and quality responsibilities. Good knowledge of design and coding of PLC/SCADA control system software (preferably Rockwell and Siemens TIA). Familiarity with the food processing industry is a strong advantage. In addition, you will possess strong communication skills, and enjoy leading and working in a team. The role will require willingness to travel throughout the UK and Worldwide (approximately 30-40% annually). BENEFITS • Competitive basic salary, • Paid Overtime, • Paid premium for working night hours and bank holidays, • PRP (Profit Related Pay) based on company results, • Bonus based on your contribution to the success of the company, • Contribution to pension scheme, • Private healthcare scheme, • 25 days holidays per year plus Bank Holidays HOW TO APPLY If you're interested in this role, click 'Apply' to forward an updated copy of your CV. TPBN1_UKTJ

Job Role: Bike Maintenance Tutor (Cycle Mechanics) Location: HMYOI Werrington Salary: From £30,000 per annum Contract: Permanent, full-time Role Overview We are recruiting an enthusiastic and experienced Bike Maintenance Tutor to deliver high-quality cycle mechanics training within a custodial education setting at HMYOI Werrington. As a Bike Maintenance Tutor, you will plan and deliver engaging, practical training programmes up to Level 2, supporting learners to develop core cycle maintenance, repair and diagnostics skills. Alongside technical delivery, you will promote safe working practices, employability skills and personal development, helping learners progress toward further training or employment opportunities. Working as part of a wider education team, you will play a key role in creating a structured, supportive and motivating learning environment. Key Responsibilities Teaching, Learning & Delivery · Deliver cycle maintenance and repair training programmes up to Level 2 · Plan and deliver engaging, hands-on sessions aligned to awarding body standards · Develop Schemes of Work and lesson plans that meet curriculum objectives · Adapt delivery to meet individual learner needs and abilities Assessment & Learner Progression · Assess learner progress and maintain accurate records · Support development and review of Individual Learning Plans (ILPs) · Identify additional learning needs and implement appropriate support · Prepare learners for assessments and support successful achievement Learner Support & Development · Promote employability skills, confidence and personal development · Embed literacy, numeracy and workplace behaviours into delivery · Support learners from diverse backgrounds, including those with additional needs · Signpost learners to progression opportunities and wider support services Quality, Compliance & Safeguarding · Maintain accurate and compliant learner records and documentation · Ensure delivery meets awarding body and quality assurance standards · Contribute to IQA, moderation and quality processes · Promote safeguarding, equality and health & safety at all times · Ensure safe working practices within the workshop environment Essential Criteria · Minimum 2 years’ industry experience in cycle mechanics, bike repair, engineering or similar · Strong practical knowledge of bicycle servicing, diagnostics and repair · Experience delivering training or supporting learning · Excellent communication and learner engagement skills · Ability to maintain accurate records and work within quality frameworks · Willingness to achieve: o Teaching qualification (AET/PTLLS or equivalent) within 6 months o Assessor qualification (TAQA/CAVA or equivalent) within 12 months o Subject-specific qualification (Level 2 delivery standard) within 2 years · Minimum Level 1 English and Maths (or willingness to achieve Level 2) · Ability to pass enhanced DBS and prison vetting Desirable Criteria · Recognised qualification in Cycle Mechanics, Engineering or related trade · Teaching qualification (AET, PTLLS, CertEd, PGCE) · Assessor qualification (TAQA, CAVA or equivalent) · IQA qualification or willingness to work towards · Experience delivering vocational training or apprenticeships · Experience working in a custodial or alternative education setting · Experience supporting learners with additional needs Personal Attributes · Passionate about vocational training and learner development · Practical and hands-on approach to teaching · Patient, supportive and adaptable · Organised with strong attention to detail · Committed to promoting safe working practices Additional Information · Role is based on site at HMYOI Werrington · Secure environment – adherence to safeguarding and compliance is essential · Ongoing professional development and qualifications supported How to Apply For more information or to apply for the Bike Maintenance Tutor role, please contact: Robert Rowe (phone number removed) (url removed)

We are conceiving a new (vocational) education/training business: A separate business, likely outside Union but within the same beneficially owned group, which would house SeaLearn (for maritime training) as well as training businesses/schemes focused on other sectors. Proven leadership experience i