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Conversion Rate Optimisation Consultant / Egham, Surrey (Hybrid Working) / Competitive Pay & Benefits Ready to take your career to the next level? Join an award-winning, fast-growing UK technology company at the forefront of digital experimentation and personalisation. Our client partners with some of the most recognisable brands to transform their online experiences helping them test smarter, personalise better, and ultimately grow faster. With consistent year-on-year growth of over 40%, this is a business where innovation isn’t just encouraged it’s expected. If you’re curious, analytical, and passionate about improving digital journeys, this could be your perfect next move. The Role: As a Conversion Rate Optimisation Consultant, you’ll sit at the intersection of data, UX, and strategy. This is a varied and dynamic role where you’ll act as a trusted advisor to your clients owning the optimisation roadmap and driving measurable results. You’ll take ideas from concept to execution, analyse performance, and continuously refine strategies to maximise impact. What You’ll Be Doing • Acting as the main point of contact for your portfolio of clients, • Leading experimentation and optimisation programmes end-to-end, • Developing and presenting test hypotheses and UX-led ideas, • Building strong, lasting relationships with client stakeholders, • Running weekly check-ins and quarterly strategy sessions, • Managing timelines and ensuring smooth project delivery, • Analysing data to uncover insights and opportunities You thrive in a fast-paced environment and enjoy blending analytical thinking with user-centric design. You’ll bring: • 3+ years’ experience in Digital Marketing, Web Analytics, UX, or Experimentation, • Strong understanding of web technologies (and confidence explaining them), • Excellent communication and stakeholder management skills, • High attention to detail and strong organisational ability, • Experience in CRO, experimentation, or personalisation, • Background in project or account management, • Familiarity with statistical analysis or experiment design, • Experience with tools like Tableau or Power BI, • Knowledge of HTML, CSS, JavaScript, or Chrome DevTools, • Hybrid working (post-probation flexibility), • Based in Egham, Surrey, • Competitive salary + flexible benefits package, • Contributory pension, • Private medical & dental insurance, • 25 days holiday + 2 charity volunteering days, • Life assurance & income protection, • Employee recognition scheme, • Health & wellbeing support This is more than just a job it’s an opportunity to: • Work with cutting-edge experimentation and UX technology, • Collaborate with ambitious, forward-thinking teams, • Have a real impact on client success Interested? Apply now and be part of something exciting.

Senior QA Engineer (Contract) 📍 Windsor, UK (Hybrid – 1 day onsite a week) 🕒 6-month contract About the Role We’re seeking a Senior QA Engineer to support a large digital transformation programme, ensuring high-quality customer journeys across voice, web, mobile, and chat platforms. Key Responsibilities • Design and execute end-to-end test strategies across voice (IVR/IVA), web, mobile (iOS/Android), and chat, • Create test plans and cases covering intent handling, ambiguity resolution, and business rules, • Perform functional, regression, and integration testing, • Validate channel-specific behaviours (ASR/NLU, UI, conversational flows), • Test cross-channel journeys (e.g. voice → app → web → agent), • Analyse logs (ASR/NLU, analytics, telemetry, chat transcripts), • Run A/B testing and validate KPIs (conversion, engagement, containment, resolution)Required Skills & Experience, • 12+ years in IT, including 6+ years in QA, • Experience in manual and automated testing, • Strong knowledge of QA methodologies (white-box & black-box), • Experience with test automation tools, • Agile/Scrum experience, • Strong analytical, problem-solving, and communication skills

Role Overview The postholder will lead the design and execution of integrated, data-driven engagement strategies across digital and field channels for the UK & Ireland portfolio. They will partner with cross-functional teams — including Brand, Medical, Compliance, and Field Sales — to ensure healthcare professionals (HCPs), NHS stakeholders, and patients experience consistent, relevant, and compliant interactions. This role plays a critical part in transforming how we communicate with the UK & Ireland healthcare community, delivering meaningful, measurable, and ABPI-compliant engagement that supports improved patient outcomes. Key Responsibilities • Support the planning, development, coordination, implementation, and evolution of the Omnichannel Customer Engagement (OCE) strategy and programmes, • Develop and refine OCE processes and technological solutions, • Manage digital platforms and tools supporting cross-functional initiatives, • Support the development and execution of campaigns, including asset creation aligned with brand objectives and CSL OCE strategy, • Advise local Brand and customer-facing teams on OCE topics and enable effective use of OCE tools, • Measure and monitor local OCE effectiveness using defined KPIs, • Ensure understanding of and adherence to legal and compliance requirements for OCE activities, • Act as the key affiliate contact for Global OCE, fostering best-practice sharing and supporting capability building at both global and local levels, • Actively participate in the Brand Plan co-creation process with cross-functional teams, • Ensure the team remains up to date with state-of-the-art digital resources and best-in-class practices within and beyond the pharmaceutical industry Key Success Measures • Demonstrates an agile and forward-thinking approach, leveraging expert strategic partners where appropriate to deliver a leading omnichannel customer experience in the UK & Ireland, • Builds and develops an internal centre of expertise to enhance digital capability and the effectiveness of omnichannel interactions, optimising existing channels such as events, webinars, e-detailing, and website engagement in alignment with global and local marketing strategies, • Leverages OCE initiatives to achieve defined KPIs, • Analyses digital data to inform future business decisions, optimise patient and customer experience, and support Brand and Digital teams in meeting commercial objectives Job Specifications Education Essential • 5–7 years’ experience in the pharmaceutical industry, • Demonstrable experience in omnichannel or multichannel marketing within a UK pharmaceutical or medtech organisation, • Strong knowledge of UK pharmaceutical regulations, including the ABPI Code of Practice, GDPR, and MHRA guidance, • Familiarity with NHS structure and decision-making processes Competencies • Proven experience designing, planning, and delivering omnichannel/digital marketing campaigns, including measurement and reporting of analytics and KPIs, • Experience managing operational processes critical to omnichannel marketing in pharma (e.g., Closed-Loop Marketing, Customer Engagement Orchestration, Brand Planning, CME plan development), • Strong understanding of customer engagement channels, including:, • Web and UX design principles, • Website development and content management, • Email marketing and campaign management systems, • Remote interaction tools, • Interactive detail aids and compliant field communications, • Strong project management skills, including management of stakeholders, budgets, vendors, and cross-functional teams, • Excellent stakeholder management and collaboration skills, • Outstanding communication, interpersonal, and presentation skills, • Solid understanding of CRM systems, ideally across multiple vendors, • Strong analytical and digital marketing capability, including experience with engagement analytics, • Ability to interpret data and customer insights to inform strategy About CSL Vifor CSL Vifor is a global partner of choice for pharmaceuticals and innovative, leading therapies in iron deficiency and nephrology. We specialize in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision healthcare, aiming to help patients around the world lead better, healthier lives. Headquartered in St. Gallen, Switzerland, CSL Vifor also includes the joint company Vifor Fresenius Medical Care Renal Pharma (with Fresenius Medical Care). The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people and delivers its lifesaving therapies to people in more than 100 countries. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit and CSL Plasma at . Our Benefits For more information on CSL benefits visit How CSL Supports Your Well-being | CSL. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit .

Department: Academic/Bath Spa University partnership (BSU) Location: Greenford or Stratford (On-Site) Salary: £55,000 Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education. The role : We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Computing programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: As a Lecturer in Computing at Global Banking School, you will deliver modules based around the three main themes of the programme: Technology, Software, and Data. You will develop and deliver comprehensive course materials, that will equip students with an understanding of database systems, internet technologies, data, cyber security, networking, and business information systems. You will undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices. Responsibilities include: • All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met, • Developing, updating, and improving course materials as appropriate, • Using a variety of learning and teaching methods/materials, • Actively engaging in staff development activities, peer observations, meetings and other administrative duties, • Understanding and keeping up to date with latest developments in your field and student support practices, • You will hold a Master's degree in a relevant subject area (PhD desirable), • You will have previous UK HE lecturing experience in the wider subject area, • You will be able to demonstrate extensive knowledge of two or more of the following areas:, • Programming and software development, • Web development, • Database systems, • Cloud computing, • Networking, • Cybersecurity, • IoT and emerging technologies, • Business IT systems, • IT management, • AI and Machine Learning, • Operating Systems, • UI/UX, • You will have experience supervising student work and providing support and feedback, • You will have experience of accurate reporting and ability to maintain thorough and organised student records, • You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines, • You will have excellent communication, interpersonal and team-working skills, • You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent), • 25 days annual leave, plus 8 public holiday, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic/Bath Spa University partnership (BSU) Location: Greenford or Stratford (On-Site) Salary: £55,000 Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education. The role : We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Computing programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: As a Lecturer in Computing at Global Banking School, you will deliver modules based around the three main themes of the programme: Technology, Software, and Data. You will develop and deliver comprehensive course materials, that will equip students with an understanding of database systems, internet technologies, data, cyber security, networking, and business information systems. You will undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices. Responsibilities include: • All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met, • Developing, updating, and improving course materials as appropriate, • Using a variety of learning and teaching methods/materials, • Actively engaging in staff development activities, peer observations, meetings and other administrative duties, • Understanding and keeping up to date with latest developments in your field and student support practices, • You will hold a Master's degree in a relevant subject area (PhD desirable), • You will have previous UK HE lecturing experience in the wider subject area, • You will be able to demonstrate extensive knowledge of two or more of the following areas:, • Programming and software development, • Web development, • Database systems, • Cloud computing, • Networking, • Cybersecurity, • IoT and emerging technologies, • Business IT systems, • IT management, • AI and Machine Learning, • Operating Systems, • UI/UX, • You will have experience supervising student work and providing support and feedback, • You will have experience of accurate reporting and ability to maintain thorough and organised student records, • You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines, • You will have excellent communication, interpersonal and team-working skills, • You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent), • 25 days annual leave, plus 8 public holiday, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Senior Salesforce Engineer (Financial Services Cloud) London | £90,000 + benefits Overview We're seeking a Senior Salesforce Engineer to help deliver and evolve a strategic Salesforce Financial Services Cloud (FSC) platform. You'll play a key role in building, enhancing, and supporting solutions as the business transitions to in-house platform ownership. Working within an Agile team, you'll deliver scalable, secure, and high-quality Salesforce capabilities. Key Responsibilities • Develop and enhance Salesforce solutions using declarative and programmatic approaches, • Build with Lightning Web Components (LWC), Flows, and integrations, • Configure and support FSC features (Person Accounts, households, Action Plans, etc.), • Design and implement integrations using REST/SOAP APIs, • Collaborate with Product Owners, BAs, and Architects to translate requirements, • Support testing, releases, and CI/CD processes (Copado), • Troubleshoot issues and contribute to continuous improvement, • Ensure compliance, security, and maintainability of solutions Skills & Experience Essential: • Strong Salesforce development experience in delivery-focused roles, • Hands-on with LWC, SOQL/SOSL, and Flows, • FSC experience or complex Salesforce data models, • Knowledge of security models, sharing, and governor limits, • API integrations xrnqpay experience, • Agile team experience, • CI/CD tooling (ideally Copado), • Salesforce Platform Developer I certification Preferred: • Financial services or regulated environment experience, • OmniStudio (FlexCards, OmniScripts, Integration Procedures), • Exposure to Data Cloud (Data 360), • Marketing Cloud experience, • Post-implementation support (Day 2), • FSC Accredited Professional certification

Python Systems Developer required by a growing and highly innovative technology company located in Staines This is a fantastic opportunity to join a collaborative engineering environment, working on mission-critical systems that underpin a global product offering. This role would suit someone with a strong background in Linux and Python development, ideally coming from an operational or hosting environment, who is looking to transition into a more structured systems development position. The Python Systems Developer will be responsible for the design, development, deployment, and ongoing maintenance of systems that support core business operations and product infrastructure. These systems are business-critical and play a key role in day-to-day service delivery. You'll work closely with cross-functional teams including Software Engineering, Architecture, Systems, and Support, contributing to a highly collaborative and agile environment. Key Responsibilities Design, build, and maintain scalable systems and automation tooling Develop robust Python-based solutions to support core infrastructure Collaborate with internal teams to deliver reliable and efficient solutions Implement automation to streamline operational processes Contribute to infrastructure capacity planning and optimisation Ensure systems remain stable, secure, and high-performing Skills & Experience Required Strong commercial experience with Python Solid background working with Linux environments Experience with automation and CI/CD tools e.g. GitLab CI, Ansible, Terraform Scripting experience e.g. Bash, Shell, PHP, or Perl Strong problem-solving skills and ability to work collaboratively Desirable Experience AWS multi-region / multi-account environments Kubernetes and Helm High availability / distributed systems Large-scale web applications Exposure to coding standards and collaborative development practices The Company Our client is a well-established yet fast-moving technology business, known for delivering high-performance solutions in a demanding, large-scale environment. They offer a supportive culture, opportunities for progression, and exposure to modern technologies and engineering practices. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy