Housing Scheme Officer
3 days ago
Chichester
Housing Scheme Officer - Later Living Chichester (covering Southhampton and Fareham) Part time role (30 hours a week with a flexible working pattern) Salary £27,000 to £30,500 Pro rata Would you like to join Hyde as a Housing Scheme Officer working 30 hours a week? We are seeking a proactive and compassionate Housing Scheme Officer (Later Living) to join our Specialist Housing team, supporting older adults living within Hyde's later living schemes. This is a rewarding role at the heart of our communities, ensuring residents live in safe, well-managed, and supportive environments that promote independence, dignity, and wellbeing. You will be the trusted on-site presence across our schemes, combining housing management expertise with a strong customer focus to deliver high-quality services and positive outcomes for our customers. What you'll be doing • Undertake regular inspections of communal areas, identifying repairs, hazards, and maintenance requirements to ensure safe, well-maintained environments, • Manage lettings processes including viewings, sign-ups, tenancy onboarding, and customer inductions, ensuring a smooth customer journey, • Act as first point of contact for tenancy management issues, including ASB, neighbour disputes, and service enquiries, escalating where necessar...