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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Strategy Analyst Graduate Salary: £55,500 plus a £5,000 joining bonus Location: Nottingham and London Hybrid: 3 days in-office (Tuesday to Thursday) Start date : 13th September 2027 Eligibility: Students graduating in 2027, or have graduated in 2026 with a STEM or Economics degree. (This includes undergraduates, masters and PhD students). You’ll also need strong quantitative skills and A-Level Maths (or equivalent). Sponsorship: We’re able to sponsor if you currently have the right to work in the UK (including student/graduate visas) Closing date: Sunday 6th September 2026 (subject to close early) As we recruit on a rolling basis, we recommend applying as soon as you can At Capital One, we’re on a mission to be a force for good in Lending - and we want you to join us. We are one of the largest credit card providers in the UK, combining data-driven innovation with a customer-focused approach to help millions of people succeed with credit. Throughout our 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. The role Our Strategy Analysts shape key business decisions across the customer lifecycle, from idea to execution. They form strategic recommendations supported by great analytical insight, get buy-in from senior leadership, and deliver change in market with cross-functional teams. And as a graduate, you’ll have real responsibility from day 1. You will be based in one of our strategy teams, with a peer buddy, mentor and manager on hand to help you get up to speed. We will train you to use best-in-class coding and analytical tools, and then you’ll get your first project to lead. And as you become more experienced, you’ll grow your impact further. Because there’s a wide variety of strategic work, rotations are a core part of the culture. Moving across teams helps our graduates become well-rounded, strategic thinkers, able to dive into a new context and quickly get up to speed. As a Strategy Analyst you could be: Finding innovative ways to attract new customers and ensure our products meet their needs. Redesigning our card pricing strategy to maximise value. Creating strategies to support our customers to manage their finances, build their credit, or protect them (and us) from fraud. Considering how we should adapt our lending policy to a changing macroeconomic environment. What we are looking for To set you up for success we ask that you have or are currently studying towards a STEM or Economics degree, and have a Maths A Level (or equivalent). Outside of subjects, we’re interested in how your mind works. We’re looking for someone who: Has excellent quantitative skills. Can solve complex business problems with a data-driven approach. Has clear and effective written & verbal communication. Is motivated to drive business change. Has curiosity to learn and take ownership of your work and development. And don’t worry, you do not need any prior coding experience - we will train you up. What’s in it for you As a Strategy Analyst Graduate, you’ll have the opportunity to work on varied and challenging work that has a real impact on our business and our customers. We will invest in you, with technical skills training when you first join, and personal development training throughout your first two years. We’ll give you the tools you need to become a well rounded analyst, a strategic thinker, and a great communicator. There’s no limit to how far you can go with us. Our Strategy Analysts are the future leaders of our business - both our current and former CEO joined as graduates! We reward high performance and we promote people when they’re ready for the next level - so you can go far, and fast. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance, and our free fully equipped Nottingham gym. A full list of our benefits is available here . The Recruitment Process Step 1: Apply! There’s no need to tailor your CV or attach a cover letter. After your initial application, if you meet the eligibility criteria you’ll complete online testing, which assess the core behavioural and quantitative skills required for the role. Step 2: Next up, we’ll be looking to understand your motivations and interest in the role and Capital One. Step 3: You’ll then get to (virtually) meet with one of our Strategy Analysts to complete a case study interview. Step 4: The in-person assessment day, which consists of a final case study and individual product interview. A great chance for you to have a look around our office and see the working environment! Where and how you'll work This is a permanent full time position based in either our Nottingham or London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday to Thursday), with Monday and Friday being optional work-from-home days. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the role As a Process Architecture and Governance Lead, you will be accountable for ensuring robust process documentation, governance, and performance monitoring across all functional areas. Operating autonomously, you will lead, plan, and deliver end-to-end process mapping and governance initiatives across the UK business. You will play a key role in fostering a culture of continuous improvement and sound risk management, driving process optimisation initiatives while empowering the wider team. Furthermore, you will have the autonomy to champion AI-driven process optimisation, ensuring our business scales effectively through smart technology. What you'll do Establish Frameworks & Standards: Define and implement frameworks for process documentation and monitoring across the UK business, embedding standardised documentation to eliminate departmental silos. Deliver End-to-End Projects: Manage process-related projects from initial discovery through to successful launch, which includes documenting new processes and identifying performance gaps to keep the business "well-managed". Upskill & Coach Teams: Create and lead workshops to train, coach, and upskill Process Managers in process excellence tools and methodologies. Influence Stakeholders: Actively influence and constructively challenge senior stakeholders and Product Owners across the business to safeguard process integrity. Drive AI Optimisation: Actively experiment with and refine how process maps are structured, ensuring unstructured business data is formatted so LLMs and AI querying tools can parse it effectively to maximise high-quality, automated insights. The skills and experience you need Process & Governance Expertise: Solid experience in process management, process improvement methodologies, and risk/governance frameworks, ideally supported by an awareness of Lean / Six Sigma tools. Analytical Problem Solving: Strong analytical skills and the ability to apply 80/20 thinking to complex process problems, successfully balancing rapid throughput with robust risk management. Stakeholder Management: Exceptional communication skills with a proven ability to build strong relationships, influence teams, and constructively challenge senior stakeholders. AI & Data Literacy: A genuine passion for emerging AI technologies, with an understanding of how to structure process maps to maximise the precision and reliability of AI-generated continuous improvement recommendations. Training Delivery: Highly organised with demonstrated experience in delivering training or workshops to groups either face-to-face or online. Where and how you'll work This is a permanent position based in our Nottingham office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire AML and Sanctions Compliance - Principal Associate Job Title: AML and Sanctions Compliance - Principal Associate Location: Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the Role In the FCC team, Principal Associates blend their financial crime expertise with strong stakeholder management to drive our UK AML Work Programme. They are the driving force behind delivering change, keeping projects on track, and ensuring our reporting and controls actually work in practice. Our mission is to keep the bad guys out and make Capital One an unfriendly place for financial criminals. What You'll Do Overseeing our Financial Crime Delivery Team Mentor and grow: Provide clear leadership, and advisory support for our first-line investigators. Set the standard: Define clear standards so everyone knows exactly what success looks like. Develop our best people: Actively support training and development for our first-line teams so we have the best performing, expert teams. Driving the AML Work Programme Keep the wheels turning: Ensure key AML projects and reports are delivered accurately and on time. If it isn't documented, it didn't happen: Take ownership of updating policies, procedures, and annual training so they are practical and fit for purpose. Audit support: Run necessary assessments and partner closely with the MLRO to navigate AML/CTF audits. Managing Suspicious Activity (SARs) Make the right call: Work alongside the MLRO to ensure all suspicious activity decisions are approved by the book. Raise the bar: Use Quality Assurance as a coaching tool, providing actionable feedback to improve our overall SAR quality. Stay ahead of the curve: Keep sharp on the latest NCA guidance and translate those updates into practical advice for the team and the wider business. Strengthening the Control Environment Maintain the standard: Keep our AML requirements and test plans fully aligned with UK standards. Fix what's broken: Take the lead on resolving risk events and making sure audit findings are properly closed out. Look at the big picture: Dig into first line functions to ensure their frontline AML checks are comprehensive and effective. Build trust: Foster the kind of relationships where stakeholders come to you proactively when a control isn't working. Test the defenses: Execute 2nd-line assurance to catch vulnerabilities before they become actual problems. Find the bad guys: Oversee and provide credible challenge of our Customer Due Diligence processes Handling the Complex Cases The final set of eyes: Perform secondary QA checks (QA on the QA) to maintain an exceptionally high standard. Provide clarity: Step into complex review meetings to help untangle difficult cases and guide the team to a confident decision. The skills and experience you'll need Know the landscape: Bring an understanding of the UK financial crime regulatory framework to set the compliance standard (knowledge of the Money Laundering Regulations, JMLSG, and the Proceeds of Crime Act are essential). Lead from the front: Proven experience conducting and leading teams through end-to-end financial crime investigations in high-volume consumer credit environments. Make defensible calls: Confidently execute well-documented investigation decisions to ensure consistent submission of high-quality SARs. Sharpen your edge: Maintain a strong appetite for continuous learning and professional development through accredited industry bodies (e.g., ICA, ACAMS). Where and how you'll work This is a permanent position based in our Nottingham office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Talent Acquisition Partner Job Title: Talent Acquisition Partner Location: Nottingham or London Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About this role We're looking for a driven and strategic Talent Acquisition Partner to take ownership of the hiring across a broad range of business areas here at Capital One, including Analytics, Process Management, Legal, Compliance and Risk. If you thrive on autonomy, this is your chance to not just fill roles, but to drive significant strategic change, identify key areas for improvement, and ensure our talent acquisition efforts are perfectly aligned with the broader company vision. What you’ll do Own the end to end talent acquisition process for key parts of the business, including Analytics and Professional hiring Be the key point of contact and trusted leader for your business areas, utilising your market knowledge to influence the overall people strategy Develop and implement long term sourcing strategies to create robust candidate pipelines for immediate business demand and future required skills Work closely with Talent Brand to build and implement an engaging attraction strategy, continuing to highlight Capital One as an employer of choice Constantly seek to understand the changes in the recruitment market, and bring innovation and new ideas to the wider TA team What we’re looking for Significant experience as a full-lifecycle recruiter within financial services Ability to move beyond tactical recruiting to think strategically about talent challenges, advise senior stakeholders, and shape organisational hiring strategy A curious mindset to help understand the roles you're recruiting for and can have meaningful conversations about challenges Highly effective communication and relationship-building skills to partner with busy hiring managers and provide a world-class experience to candidates An ability to thrive in an ambiguous and ever changing environment, and continuously identify opportunities for improvement A data-driven approach to optimise your recruitment processes and provide meaningful insights to the business, along with strong organisational skills to ensure a well managed approach Experience using GSuite and Workday desirable Where and how you'll work This is a permanent position based in either our Nottingham or London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Complaints Insight Specialist About the role We are looking for a Senior Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. In this role, you will help us use customer complaints as a driving force for change, translating deep insights into strategic opportunities for investment. As part of a specialist team of six, you will collaborate across the organisation, particularly within our Operations department to deliver data-driven customer insights and enhance our complaints strategy. Reporting directly to the Head of Complaints Strategy, you will leverage data to spot patterns, identify why things go wrong, and create compelling visual narratives for stakeholders at all levels . While you will possess strong analytical capabilities to partner with our centralised Data Analysts, this is a highly collaborative role focused on turning data into impactful business actions. What you'll do Lead Insight Projects: Initiate and manage complaints insight initiatives from problem-solving through to successful implementation alongside internal stakeholders. Trend Identification: Partner with the UK Customer Operations management team to identify real-time dissatisfaction trends and drive initiatives that improve customer outcomes and operational efficiency. Strategy & Risk Management: Manage and enhance the complaints strategy, including associated risks and process controls, while maintaining clear communication with internal partners. Stakeholder Storytelling: Prepare and deliver concise, compelling written reports and presentations that translate complex data into actionable recommendations for the business. Regulatory Reporting & Analysis: Leverage internal, industry, and Financial Ombudsman Service (FOS) data to uncover root causes, while collaborating globally to deliver key regulatory reports. The skills and experience you need Essential Data Storytelling & Visualisation: Exceptional ability to build engaging presentations and use data visualisation to turn complex numbers into simple, compelling narratives. Analytical Expertise: Strong experience using both qualitative and quantitative analytical methods to evaluate large datasets and find root causes. Collaboration & Interpersonal Skills: A proven track record of fostering teamwork and collaborating effectively across diverse disciplines and organisational levels. Strategy & Process Improvement: Detail-oriented mindset with hands-on experience in strategy design, process management, and delivering sustainable operational improvements. Creative Problem Solving: An outside-the-box thinker who can cut through complexity to deliver straightforward, actionable solutions. Desirable Regulated Environment Experience: Prior experience working within a regulated complaints handling environment. Digital Tools: Proficiency with collaborative tools, specifically Google Workspace (including Google Sheets and Google Slides). Where and how you'll work This is a permanent position based in our Nottingham office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Legal Counsel - Contracts Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the role Capital One is excited to have a new opportunity for an experienced in-house commercial contracts solicitor within the UK Legal Team. Our Contracts team within Legal plays a key role in managing risk when we are engaging suppliers who work for Capital One. As a financial institution, ensuring robust supplier contracts is essential. To complement our existing team, we are looking for a strong team player with great communication skills, contract drafting and negotiating experience and commercial acumen. If you're looking for a new, exciting step in your career this could be for you! Reporting to the head of UK Contracts, you'll provide legal advice to Capital One's business teams on a range of supplier contracts, such as outsourcing contracts, SaaS and other technology agreements, as well as other commercial matters. What you’ll do Prepare and negotiate contractual arrangements, including services agreements, outsourcing agreements, software licences, terms and conditions of purchase, NDAs, variation agreements, termination agreements and renewals Manage the contractual workstreams across a number of business areas; partner with the relevant supplier management and business contacts to integrate legal considerations into initiatives at the appropriate point and ensure timely execution in line with business priorities Advise on legal and regulatory risks as well as strategic considerations in relation to third party contracting, including in relation to outsourcing requirements and data protection, and collaborate with other legal specialists where necessary Supervise and mentor junior team members in relation to contract negotiation and drafting, legal research and advice Develop and maintain great working relationships with stakeholders including suppliers, sourcing managers and business managers in Capital One UK and where appropriate within our US parent company Identify and assess the impact of new laws, training other business areas where appropriate, and provide advice on legal risks for new initiatives Instruct and manage input from outside counsel where needed Manage your workload in a timely and effective manner and proactively communicate to stakeholders on progress Ensure contracts procedures and policies are followed and risks escalated appropriately Own your own development and support the development of others within the business through feedback, coaching and mentoring. What we’re looking for Qualified solicitor with around 6 - 12 years PQE (PQE is a guide only) Extensive experience in drafting and negotiating complex commercial contracts, with a strong understanding of data protection law, and ability to navigate other risk areas such as AI terms, IP, and TUPE Ability to leverage precedent terms or negotiate third party terms as required for the business context In house experience strongly preferred, ideally with financial services context, although this is not essential Ability to apply strategic thinking and strong problem solving skills to support the business with navigating challenges Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs Confidence in written and verbal communications, tailoring content and style to the audience as needed Proven track record of delivery with a results focus Great relationship building and team working – across our supplier and sourcing managers and our broader Legal department and throughout our business’ multi-functional teams Forward thinking on maximising use of digital opportunities as part of providing legal advice and contract drafting Genuine focus on delivering a best in class legal service to our business Where and how you'll work This is a permanent position based in our Nottingham office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Customer Outcomes Specialist Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the role We are seeking a dynamic individual to join our growing Operational Insights and Customer Outcomes team. As our Senior Customer Outcomes Specialist, you will be at the forefront of driving high quality customer outcomes and experiences. By bringing together themes and trends from different sources, you will identify, scope and deliver change opportunities. You will be inquisitive by nature with a passion for understanding the root cause of business challenges and finding creative solutions through strong collaboration. What you’ll do Drive continuous improvements in customer experience and operational processes, identifying trends to highlight opportunities and form recommendations. Act as a key insights collaborator by developing strong, value-adding relationships with stakeholders across the organisation. Lead thematic investigations into high-priority business opportunities and use data to generate compelling insight and shape robust actions. Utilise effective storytelling to bring findings and recommendations to life, aided by compelling written and visual presentations. Perform assessment validations as part of our Customer Journey testing programme, ensuring effective and efficient assurance is provided. The skills and experience you need Analytical Expertise: Proven experience in analysing a variety of data sources, feedback and verbatim to successfully establish themes and trends. Storytelling & Influence: Proficiency in bringing opportunities and recommendations to life through forming compelling, evidence-based cases for change. Regulatory Awareness: A strong understanding of Consumer Duty regulation and its vital importance in ensuring high-quality customer outcomes. Stakeholder Management: Ability to build collaborative, value-adding relationships with customers and stakeholders across the business. Investigation & Adaptability: A natural passion for investigation and the confidence to challenge effectively, whilst remaining focused and flexible in a dynamic environment. Where and how you'll work This is a permanent position based in our Nottingham office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Steward Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the Role Data sits at the very heart of everything we do at Capital One, and establishing a robust data foundation is a key enabler for our strategic initiatives across both the Enterprise and the UK division. With a multitude of systems capturing, storing, and processing data, our goal is to drive operations and analytics that help our customers and associates succeed. As we scale up our AI solutions, ensuring a thorough understanding of the data the UK business creates and uses is more crucial than ever. This role is essential for maintaining a well-managed business, giving decision-makers absolute confidence that their data is available and of the highest quality. We are seeking an energetic individual to bridge the gap between data and the wider business, delivering well-governed, impactful data that drives real value for our stakeholders. What You'll Do Champion Data Governance: Act as the focal point for data governance and stewardship within the UK business, ensuring data is managed through its entire lifecycle and treated as a true corporate asset. Support Data Owners: Manage day-to-day data activities on behalf of Accountable Executives and Senior Leaders who act as the designated ‘Data Owners’. Enhance Data Quality: Drive actionable improvements to data quality and enrichment, focusing on the most critical data first and tracking the tangible ‘value-add’ with data consumers. Ensure Compliance & Transparency: Maintain complete metadata, data descriptions, and lineage while ensuring data is correctly classified, protected, and compliant with GDPR and internal security protocols. Manage Risk & Alignment: Engage with stakeholders to agree on common data definitions, whilst proactively flagging data risks or control issues to relevant risk and governance committees. The Skills and Experience You Need Stakeholder Influence & Collaboration: Excellent communication and relationship-building skills, with a proven ability to influence across teams and drive cultural change. Data Storytelling: Ability to translate complex data concepts into plain language, summarising information effectively and tailoring communications for diverse audiences. Critical Thinking & Problem Solving: A natural analytical mindset with the ability to resolve complex data issues, identify trends, and take ownership of problem resolution. Strategic Prioritisation: Ability to focus on high-value data tasks, piecing together data management practices to enable key strategic initiatives, including AI solutions. Active Listening: Strong active listening skills to deeply understand stakeholder requirements and naturalise a data-centric culture across the division. Desirable Experience Data Frameworks: Familiarity with recognised industry data management frameworks such as DAMA or DCAM. Data Modelling & Governance: Understanding of data governance principles, business glossaries, and how data flows via logical and physical data models. Data Maturity Assessment: Experience evaluating data maturity and providing recommendations to align current capabilities with long-term strategic goals. Technical Proficiency: Practical experience with SQL, particularly within Snowflake database environments. Cloud Infrastructure: A general understanding of cloud resources, specifically AWS architectures. Where and how you'll work This is a permanent position based in our Nottingham office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Continuous Improvement Lead Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the role We are seeking a proactive Continuous Improvement Lead to bridge high-level operational strategy and hands-on delivery. In this role, you will lead cross-departmental projects aimed at enhancing customer experience, reducing waste, and streamlining contact centre performance. You will act as the key operational link between senior leadership, technology partners, and outsourced suppliers to drive meaningful, data-backed change. What you’ll be doing Lead on the translation of Operational strategy into meaningful improvement opportunities Drive the direction of travel across prioritised Bold Goals and Vision Impacting projects, being seen as the key Ops point of contact Lead on the building and refinement of business cases, which are multi-faceted and cross departmental in nature, as we look to enhance outcomes for for our customers and transform how we service our customers within the contact centre Partner with technology, outsourced suppliers and other teams, to drive material Operational improvements as we continue to invest in our agent tooling and digital journeys Influence change at senior leadership level, whilst have the ability to drive action across peer group, unlocking tangible results Apply management skills such as communication and change leadership, to help drive key priorities like technology changes, and continuous improvement activities How you’ll be doing it Conducting industry research and benchmarking, whilst coupling with learnt experiences to appropriately steer initiative identification and delivery Undertake problem solving, driving change and efficiencies to create better experiences for our customers Understanding, analysing and translating data into robust business cases, which evidence the impact of opportunities, before seeing them through to fruition Use a variety of methodologies, techniques and tools to define, manage and improve processes such as Statistical analysis, Business Process Management, Lean and Six Sigma Prioritise changes that add the most value to the business and customers, whilst seamlessly delivering those into the Operation, positively impacting our cost portfolio Supporting projects by partnering with process, technology and suppliers to ensure processes are efficient and focus on key business objectives Reviewing processes end-to-end, through the eye of the business, customers and other key stakeholders, and introducing innovation into the process with impactful results Responding quickly to rapidly changing market conditions and improving business processes, by eliminating waste and enhancing quality, whilst achieving and maintaining optimal levels of process performance. What we’re looking for Strong in-built analytical mindset, a high level of numerical ability which enables you to quickly spot trends and opportunities in raw data Experience in understanding key operational processes, systems and technologies across multiple lines of business and at pace Minimum of two years experience of using a structured methodology such as LEAN or Six Sigma, with Green/Black belt being advantageous A skilled problem solver, able to complete root cause analysis to gain insights and solve problems for the business Have managed key strategic process design, process improvements or continuous improvements Strong communication skills, both written and verbal, and excellent influencing skills with the ability to operate effectively at multiple levels across the organisation A strong decision maker, with the ability to combine business experience and insights from a range of sources to make effective recommendations and influence senior stakeholders Experience in a regulated environment, with contact centre experience preferable Where and how you'll work This is a permanent position based in our Nottingham office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Process Manager - Financial Crime About the role As a Principal Associate Process Manager, you will own the end-to-end design and health of our Financial Crime processes, spanning Transaction and Application Fraud, Disputes, AML, and Authorisations. You will be responsible for defining process strategy, developing robust oversight, and driving continuous improvement across the Financial Crime portfolio. This is a highly collaborative role where you will lead complex problem-solving initiatives to eliminate operational inefficiencies, balancing commercial and regulatory requirements to deliver exceptional outcomes for both our customers and our operations teams. What you'll do Process Design & Optimisation: Own and critically challenge process scope, design, and management; define success measures and dynamically monitor Key Results and Critical to Quality metrics. Risk & Control Ownership: Take accountability for the risk and control environment, ensuring regulatory requirements are robustly applied, mitigated, and governed. Continuous Improvement: Apply structured, data-driven methodologies to solve complex problems, lead large-scale transformations, and continuously develop and share process improvement tools to uplift process capabilities within the wider team. Issue Management & Governance: Establish strong governance practices to oversee process health, ruthlessly prioritise improvements, and lead root-cause analysis to resolve operational breakdowns. Stakeholder & Operational Influence: Collaborate closely with strategy and servicing teams to deliver the roadmap, while influencing business changes that impact your process The skills and experience you need Process Management Expertise: Proven experience in process management within a regulated industry, with a Lean Six Sigma certification being highly desirable. Risk & Control Management: Prior experience identifying operational risks and managing mitigations through the implementation of robust internal controls. Structured Problem Solving: A track record of using data-driven process management techniques to define problems, implement solutions, and manage large-scale transformation projects. Cross-Functional Collaboration: Exceptional stakeholder management skills with the ability to influence business decisions, manage change, and work collaboratively across diverse teams. Operational Insight & Attention to Detail: A detail-oriented mindset with the ability to master complex systems, ideally complemented by experience working within a contact centre environment. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: Pension and bonus schemes 25 days’ holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions—making complex business data more accessible and actionable. What You'll Do On any given day, you’ll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: Data Extraction & Manipulation – Handling highly complex, business-critical requests with precision. Collaboration & Solution Development – Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. Insight Generation – Scanning and leveraging available data sources to provide actionable insights that drive business growth. Exploring Emerging Technologies – Quickly adapting to and integrating new technologies to enhance analytical capabilities. Subject Matter Expertise – Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. Additional Contributions – Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For Expertise in Data Analytics – Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. Technical Excellence – Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. Strategic Thinking & Stakeholder Engagement – Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor – A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & Trend Analysis – A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership – Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the role This is an opportunity to join a vibrant, fast-paced team, providing quality assurance and actionable insights across the business. You will ensure the Quality Assurance process and change initiatives are well managed and help mitigate risk. This is an individual contributor role, but you will support skills development, and drive high performance through effective coaching and mentorship across the team. What you'll do Monitoring & Validation: Monitor complex, high-risk workstreams requiring strong judgement skills across multiple channels, conduct reperformance testing, and evaluate outcomes to ensure process adherence, accuracy, and regulatory alignment. Process & Change Management: Drive the design, maintenance, and governance of frontline QA methodologies and process frameworks. You will proactively assess the impact of strategic and operational changes, embedding robust controls and collaborating across teams to ensure change is managed safely, smoothly, and effectively. Stakeholder Engagement & Insights: Drive business-wide performance by leading robust calibration sessions, conducting deep-dive root-cause analyses, and delivering high-value insights to operational and cross-functional leaders to continuously elevate quality standards. Coaching & Onboarding: Design and lead comprehensive onboarding frameworks for new QA hires, driving rapid time-to-competency and standardising evaluation standards across the team. Provide structured mentorship, ongoing coaching, and targeted upskilling to cultivate a culture of quality excellence and maximise overall team performance. Governance & Performance: Track departmental deliverables and SLAs, manage QA monitoring platforms, and resolve process breakdowns through structured problem-solving techniques. The skills and experience you need QA & Regulatory Expertise: Proven experience within Quality Assurance and an in-depth understanding of QA frameworks, monitoring platforms, and conduct risk within a regulated industry. Data Analysis & Problem Solving: Strong capability to analyse complex data, perform root-cause analysis, and make balanced recommendations that optimize both customer outcomes and business needs. Stakeholder Management & Calibration: Experience building collaborative relationships with senior stakeholders, delivering concise reporting, and leading balanced calibration sessions across departments. Coaching & Capability Building: Demonstrated track record of mentoring, onboarding, and upskilling team members to maintain high performance standards and support talent development. Autonomy & Governance: Exceptional organisational skills with a self-starter mindset, alongside experience handling risk management, process governance, and control testing. Where and how you'll work This is a permanent position based in our Nottingham office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Premises Officer \n Babington Academy \n Salary: Grade 4 (£26,403 to £28,142) FTE \n Contract Type: Permanent \n Hours: Full Time \n Start Date: As soon as possible \n About the Role \n Learning without Limits Academy Trust is seeking a Premises Officer based at Babington Academy. \n The appointed person will bring proven experience in estates, facilities or site management, a strong understanding of health and safety, and a proactive, practical approach. You'll also demonstrate leadership, reliability and excellent problem-solving skills. \n This is a practical, hands-on role where you'll take a proactive approach to keeping our academies safe, secure and well-maintained. You'll need strong emotional intelligence, curiosity and a problem-solving mindset to thrive. \n Key Responsibilities \n As a key member of our Estates team, you will: \n * Carry out and oversee maintenance and repairs across school buildings and grounds. \n * Ensure compliance with statutory requirements including fire safety, asbestos, legionella, COSHH and emergency procedures. \n * Manage site security, including opening/closing, alarms and callouts. \n * Supervise cleaning teams and manage contractors on site. \n * Support minor projects, refurbishments and improvement works. \n * Respond promptly to issues and maintain high standards across all academies. \n Why Work for Us? \n Our strength comes from collaboration, with an emphasis on Inclusivity, Accountability, Integrity and Ambition. We know that by positively celebrating and sharing the great work we are doing, through our vision and values, there are no limits to how high we can aim, and to what our students, staff and communities can achieve. \n You will be given the opportunity to grow professionally and personally in this role and you will have access to meaningful professional development. \n As a Trust we value inclusive working practices and diverse teams. If you'd prefer to work part-time or as a job-share, please let us know on your application and we'll facilitate this wherever we can. We're keen to ensure our Trust works for everyone, so we particularly encourage applications from different under-represented demographics. \n What We Can Offer You \n * Access to the highly competitive Local Government Pension Scheme \n * Access to extensive, free and confidential wellbeing services, including counselling, physiotherapy, GP phone and video consultations, menopause support, manspace and mindfulness programmes \n * Staff Benefits Package - access to a huge range of savings from retailers such as Currys, Halfords, Wilko, Asda, Tesco, M&S, Morrisons and many more \n * Cycle to Work - make tax and National Insurance savings on a new bike and safety accessories via salary sacrifice, managed through the Trust \n * Free Financial Support Service from Barclays - support with all aspects of your financial health and wellbeing, open to all staff \n * Eye Test Vouchers - free Specsavers vouchers \n * Free Annual Flu Vaccine \n How to Apply \n Please contact Mike Sherwin for a full application pack including job description and person specification. \n T: \n E: \n Closing date: ASAP and by midday Tuesday 15th Sepember 2026 \n Please note that we reserve the right to close this vacancy early if suitably qualified applicants are identified. Early applications are encouraged. \n \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Head of Estates \n OAK Multi Academy Trust \n Leicester \n £55,825-£59,824 \n \n Five schools. One estates strategy. Your opportunity to shape it. \n \n OAK’s five schools are in good condition. Compliance systems are established. Updated condition surveys are being completed. And there’s funding available to invest. \n \n Now we’re looking for someone with the judgement and ambition to decide what comes next. \n As Head of Estates, you’ll join the central senior leadership team, report directly to the CEO and take ownership of the Trust’s estates strategy. \n \n You’ll have real authority to identify what needs doing, and the budget to make it happen. \n \n You’ll assess condition, risk and need, set investment priorities and direct estates funding towards where it will make the greatest difference. \n \n With five schools already part of OAK and ambitions to grow further, this is your opportunity to build an estates function ready for what comes next. You’ll bring individual site-led approaches together into one strategic, Trust-wide model, while recognising the individual needs and identity of each school. \n \n And because OAK is still a relatively small Trust, you’ll see the impact of your decisions. \n \n You’ll work directly with Headteachers and premises teams, supported by a central Premises Officer and colleagues across HR, finance and the wider central team. Collaboration matters here. OAK believes its schools and colleagues achieve more by working together, sharing expertise and supporting each other. \n \n You’ll need to be visible across the schools, particularly while building relationships. You’ll also need the confidence to challenge, the diplomacy to bring people with you and the commercial judgement to make every pound count. \n \n Because ultimately, your decisions aren’t just about buildings. They help create the places where young people can flourish, achieve and grow. \n \n You may already work within a Multi Academy Trust, but you don’t have to. \n \n OAK welcomes candidates from education, the NHS, charity or other complex multi-site environments. What matters is strong estates/facilities experience, multi-site leadership, H&S and compliance knowledge, commercial awareness and the ability to develop people as well as buildings. \n \n You’ll receive 26 days’ holiday plus bank holidays, rising to 31 days after five years’ education service, a 17.3% employer pension contribution, CPD and a wider wellbeing and employee benefits package. \n \n Interested? \n \n To apply, send your CV to our recruitment partner, Tom Morrison, at Sielo Search at tom@sielosearch.com. \n \n Not quite ready to apply? Tom would be happy to have a confidential, informal conversation about the opportunity. Call 07537 162323 or email Tom to ask any questions and decide whether this could be the right next step for you. \n \n Closing date: Friday 28 August at 5:00pm.

Tenancy Sustainment OfficerLocation : LeicesterSalary : £27,085.50 per annumJob title: Tenancy Sustainment OfficerA fulfilling and exciting opportunity available for a Tenancy Sustainment Officer to join our Association. The Tenancy Sustainment Officer will be based in our offices in Leicester.Adullam Homes Housing Association Ltd supports vulnerable individuals and households.We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.Purpose of the roleThis is a key post contributing to the delivery of Adullam's housing services to its residents. Working within Association's corporate aims and objectives you will deliver a customer focussed service.You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively.You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties.You will ensure supported accommodation is available for use, ensuring no vacant properties and void turnaround time is minimised.You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Adullam Residents.You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos.Please see the job description for more information.Adullam offers the following benefits:Salary £27,085.50 per annum dependent on experience for 37.5 hours per week,Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees)Training and career advancementDiscounted Goods and servicesGroup Personal Pension PlanAccess to Thrive appAccess to MedicashAccess to Blue Light CardLife Assurance (4x Basic annual salary from the start of employment)Multidimensional wellbeing programmes and family-friendly policies for staffRefer a friend policyWe are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks.Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified.TPBN1_UKTJ

Job Role: HR Officer Location: Leicester Salary: £19.74 per hour + Benefits Hours: 25-28.5 hours per week Job Type: Permanent Benefits Competitive salary package Good work-life balance Company pension scheme 25 days annual leave plus bank holidays, pro rata Employee wellbeing support Training and professional development opportunities Free on-site parking Supportive and friendly working environment.About the Company A leading UK manufacturer supplying global markets. Established over 50 years ago, they offer bespoke and often, very complex components in an extensive range of metals and specialist alloys. The company promotes a 'family-like' culture with many social events throughout the year. About the Role We are looking for an experienced HR Officer to join a growing manufacturing business in Leicester. This is a varied, hands-on position supporting managers and employees across the full employee lifecycle. You will work closely with senior management to provide professional HR advice, support employee relations, maintain compliance, and help develop effective people processes across the business. Key Responsibilities Provide day-to-day HR advice and guidance to managers and employees. Manage employee relations matters, including absence, disciplinary and grievance processes. Coordinate recruitment, onboarding, and employee inductions. Maintain accurate employee records, HR systems, policies, and procedures. Monitor HR KPIs and support continuous improvement initiatives. Coordinate training, competency records, and performance reviews. Support Health & Safety initiatives, statutory training, and employee wellbeing. Ensure HR practices comply with UK employment legislation and company policies. Support employee engagement, recognition schemes, and company events. Maintain a high level of confidentiality when dealing with sensitive employee information.About You The ideal candidate will have: Level 3 CIPD qualification or be working towards it. At least 3 years' HR experience in an HR Officer, HR Advisor, or generalist HR role. Strong knowledge of UK employment law and HR best practice. Experience handling employee relations, recruitment, absence, and performance management. Excellent organisational and time-management skills. Strong communication and interpersonal skills. A professional, approachable, and confidential manner. Good Microsoft Office skills and experience using HR systems. Ability to work independently while also supporting senior management and wider teams. ApplyIf you're an experienced HR professional looking for a varied role where you can make a real impact, apply now with your CV

Job Role: HR Officer Location: Leicester Salary: £19.74 per hour + Benefits Hours: 25-28.5 hours per week Job Type: Permanent Benefits Competitive salary package Good work-life balance Company pension scheme 25 days annual leave plus bank holidays, pro rata Employee wellbeing support Training and professional development opportunities Free on-site parking Supportive and friendly working environment.About the Company A leading UK manufacturer supplying global markets. Established over 50 years ago, they offer bespoke and often, very complex components in an extensive range of metals and specialist alloys. The company promotes a 'family-like' culture with many social events throughout the year. About the Role We are looking for an experienced HR Officer to join a growing manufacturing business in Leicester. This is a varied, hands-on position supporting managers and employees across the full employee lifecycle. You will work closely with senior management to provide professional HR advice, support employee relations, maintain compliance, and help develop effective people processes across the business. Key Responsibilities Provide day-to-day HR advice and guidance to managers and employees. Manage employee relations matters, including absence, disciplinary and grievance processes. Coordinate recruitment, onboarding, and employee inductions. Maintain accurate employee records, HR systems, policies, and procedures. Monitor HR KPIs and support continuous improvement initiatives. Coordinate training, competency records, and performance reviews. Support Health & Safety initiatives, statutory training, and employee wellbeing. Ensure HR practices comply with UK employment legislation and company policies. Support employee engagement, recognition schemes, and company events. Maintain a high level of confidentiality when dealing with sensitive employee information.About You The ideal candidate will have: Level 3 CIPD qualification or be working towards it. At least 3 years' HR experience in an HR Officer, HR Advisor, or generalist HR role. Strong knowledge of UK employment law and HR best practice. Experience handling employee relations, recruitment, absence, and performance management. Excellent organisational and time-management skills. Strong communication and interpersonal skills. A professional, approachable, and confidential manner. Good Microsoft Office skills and experience using HR systems. Ability to work independently while also supporting senior management and wider teams. ApplyIf you're an experienced HR professional looking for a varied role where you can make a real impact, apply now with your CV

Day-to-Day Responsibilities of a Safeguarding officer :.

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Full-Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Venue Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're seeking reliable, detail-oriented team members to keep our holiday park facilities shining.If you take pr

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Support people's health and wellbeing, including physical activities where appropriate.

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.Inveralmond Community High School.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications

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Recognising and reporting safeguarding or wellbeing concerns.

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The UK & Ireland energy sector is undergoing a seismic shift, driven by increasing demand, evolving regulations, and ambitious net-zero targets.This transformation is creating exciting opportunities to deliver innovative, sustainable infrastructure that will shape the future of energy.We are current

Sturdee Community Hospital is a dedicated service in Leicester, committed to providing holistic, personalised care for women aged 18–65 who have complex mental health needs.With 31 beds across two locked rehabilitation wards and nine semi-independent flats, we offer a supportive and structured env

Listed: 2026-06-02Sector: RC Frame & GroundworksLocation: West MidlandsEmail: enquiries@ssaltd.Project Manager | Groundworks / RC Frames | WolverhamptonAbout the Client: Established in 2010, this specialist contractor is renowned for excellence in groundworks and reinforced concrete frames.Operating

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Murphy is recruiting for a Planning and Project Controls Manager to work with Energy initally based out of Kentish Town, with travel to project sites.Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added v

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Are you an experienced full service Project Manager in the field of clinical trials who’s engaged in addressing the challenges facing the research and development of novel compounds in Oncology.Are you passionate about impacting the health and lives of patients around the world? Do you take a cons

Company Vehicle + Full Product Training + Excellent Benefits + Progression.Are you experienced in delivering installation or construction projects and looking to step into a role with greater ownership? Do you want a position where you oversee projects from initial survey through to final handover w

Dean is Building Intelligence®.We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises.With over 9,000 employees, our capabilities span electrical, electronic security,

About The RoleFDM is a global business and technology consultancy seeking an Assistant Project Manager to join our client on a sensitive and strategically important programme.This is an exciting opportunity to support the successful delivery of complex project initiatives, working closely with proje

The RoleLead the planning and delivery of customer and internal projects at our Alnwick site, ensuring timelines, budgets, and quality standards are consistently met.Acting as the central point of contact, you will build strong relationships with clients and internal teams, keeping projects on track