Windows it jobs in United Kingdom

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU'LL DO: This position is responsible for creating high-end digital content—including video, photography—and standardizing content delivery and video production. Based in London under the GTS AV (Workplace Technology) umbrella, the role will manage regional strategy, projects, broadcasts, studio work, and event videography/photography. It will collaborate with Marketing, Creative, Events, Social Media, Business Services, and Leadership, while aligning with global teams to ensure a consistent, unified approach to content. JOB DESCRIPTION • The AV Production Specialist is responsible for organizing, production and editing practices for the diverse projects across our offices., • The specialist is responsible for creating and editing various media formats to a completed finished result., • The AV Production Specialist is responsible for overseeing media projects from initiation through the post process and completion of our project., • Ability to produce, record and edit content within short timeframes., • Produce high end photography and various other still shot projects., • Create digital content for our digital signage and wayfinding systems., • Create backgrounds and text for our scheduling system., • Deliver polished completed media to various groups on a timely manner., • Create content from the broadcasting studio with various cameras, microphones and live capturing., • Editing raw videos, applying lower thirds, colour correction, timelines and transcriptions., • With closely with our Marketing teams on standardizing our global brand and delivery approach., • Work with various scripts, voice overs, podcasts, interviews, special projects on a fast-paced environment., • Work closely with vendors and consultants to identify all necessary equipment, shipping, rental logistics for all the offsite events and global programs for the Firm, • 3 + years hands on experience in video recording, editing, photography, and digital creation., • Advanced knowledge of Adobe Creative Suite, Premiere Pro, After Effects & Photoshop., • Advanced Knowledge of All-digital workflows and audio/video formats, codecs, frame rates., • Advanced Knowledge of conversions, media repository and media distribution technology., • Advanced Knowledge of Mac OS and Windows, • Excellent communications skills, customer service skills, and organizational skills. #IND

Client Platform Specialist EOS is seeking a Client Platform Specialist to be a key member in a small team with a large technology client. The role will concentrate on the setup, configuration and support of various hardware devices (computers, phones, tablets, VR headsets, AR/MR devices). This position is part of the IT organization, so candidates must be passionate about technology, live customer service and have the ability to thrive in a fast paced, high-pressure environment. A passion for gaming is a plus. Responsibilities ■ Support day-to-day operational requests that come in through the internal tasking queue ■ Support automated solutions using Powershell, bash scripts, Python ■ Administer and maintain client system management tools (i.e. PC/phone/tablet imaging) ■ Administer and maintain mobile device management systems for android and iOS (i.e. ADB/Apple Configurator 2) ■ Identify internal process and automation improvements ■ Provide technical support both remotely and onsite at events ■ Maintain and manage Windows, Android, iOS, iPadOS images ■ Create and maintain documentation for all processes and troubleshooting guides ■ On-site event support that may include international travel outside of normal office hours ■ Off-site on-call event support outside of normal office hours REQUIREMENTS ■ At least 2 years of experience supporting MacOS/Windows/iOS/Android in a corporate environment ■ BA/BS degree or equivalent experience in a similar field ■ Experience in a startup environment a strong plus ■ Excellent communication skills and ability to clearly communicate complex technical concepts ■ 1+ years Enterprise Windows client management experience(GPO’s, Chef, FOG, MDT etc.) ■ Experience with mobile device management(MDM) solutions ■ Experience with ADB (flashing/sideloading) ■ Basic networking skills (DHCP, TCP/IP, FTP, PXE) ■ Familiarity with Windows 10/11 (Windows Deployment, PE, registry, services, tasks) ■ Basic knowledge of Linux environments a plus ■ Experience in building PCs (specifically gaming), with a wealth of knowledge in upcoming and existing PC components a plus ■ This job requires international travel. Accordingly applicants must have a valid passport at time of employment and maintain their passport as long as they are in this position. #IND

About Us DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture. We are proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments. Role Overview The Systems & Application Support Specialist is responsible for delivering high-quality first and second-line support across DaVita UK, with a strong focus on the organisation’s clinical and healthcare applications alongside standard business applications and core IT infrastructure. This role supports end users with technical issues, application troubleshooting, onboarding/outboarding processes, and ongoing improvements to system performance and reliability. The Specialist will work closely with the IT Manager and an external IT support partner to ensure seamless support operations, effective ticket handling, and alignment with enterprise IT standards. A key aspect of the role is the management and optimisation of DaVita UK’s application stack, including EMR platforms, healthcare-specific tools, SSO integrations, and associated workflows. The Specialist will also contribute to IT projects, cybersecurity initiatives, and continuous improvement activities across the organisation. Key Responsibilities End-User Support • Provide first and second-line support for all internal users across hardware, software, EMR platforms, and healthcare applications., • Monitor, triage, and coordinate support tickets with the external IT partner to ensure timely resolution in line with SLAs., • Escalate issues as needed to minimise operational disruption and maintain business continuity., • Deliver a high standard of customer service across all interactions. Application & System Support • Provide technical support for EMR systems, clinical applications, and business software., • Troubleshoot application issues, identify root causes, and implement corrective measures., • Perform routine maintenance, updates, and configurations across systems and applications., • Monitor system performance and proactively address emerging issues. User Onboarding, Offboarding & Induction • Manage user account creation, modification, and deactivation across systems, applications, and SSO environments., • Prepare and configure user devices, application access, and network permissions., • Conduct IT inductions for new employees, ensuring understanding of essential tools and security protocols., • Complete exit procedures ensuring secure access removal and compliance with data policies. IT Training & User Enablement • Deliver basic IT training to improve user independence with applications and systems., • Provide one-to-one or group training sessions for new systems or software rollouts., • Create user guides or reference materials where required. Collaboration with IT Manager & External IT Partner • Align support priorities, processes, and improvement initiatives with the IT Manager., • Serve as the primary contact for escalations and application-related inquiries with the external IT provider., • Assist in implementing new technologies, ensuring alignment with security, compliance, and operational standards. Participation in IT & Application Projects • Support the planning, execution, and delivery of IT and application-related projects, including EMR enhancements, integrations, and migrations., • Assist with evaluating new technologies, application solutions, or feature updates., • Work cross-functionally to ensure project outcomes meet organisational needs. Data Privacy, Security & Continuous Improvement • Maintain and enforce data protection, security practices, and access controls across all systems., • Participate in security audits, assessments, and improvement initiatives., • Support backup, recovery, and business continuity processes., • Help refine IT processes and documentation to drive efficiency and consistency. Cybersecurity & Compliance • Support cybersecurity initiatives, especially those relating to application access, SSO, MFA, and EMR data protection., • Assist with maintaining Cyber Essentials certification., • Coordinate with internal and external partners on vulnerability remediation and penetration testing activities. Alignment with Enterprise Standards • Ensure all systems, applications, and support activities align with DaVita corporate IT policies and standards., • Collaborate with global teams to implement enterprise-wide updates, security measures, and application integrations. Inventory & Asset Management • Maintain accurate records of IT assets, including hardware, software licenses, and application accounts., • Support procurement processes for new hardware, software, or subscriptions. Required Qualifications • Bachelor’s degree in Information Technology, Computer Science, or equivalent professional experience., • 4+ years’ experience in IT support or application support roles., • Experience supporting EMR systems or healthcare-related applications., • Proficiency in Windows, MacOS, and common enterprise software environments., • Understanding of networking fundamentals (TCP/IP, VLANs, Wi-Fi, firewalls)., • Experience with SSO technologies (e.g., Azure AD, Okta, ADFS)., • Strong analytical and troubleshooting skills., • Excellent communication skills for supporting users and collaborating with vendors., • Familiarity with user access management, onboarding and offboarding processes. Preferred Skills • Prior experience supporting clinical or healthcare information systems, including Electronic Medical Records (EMR/EHR) platforms., • Knowledge of cloud services (Azure, AWS)., • Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate., • Experience working with external IT service providers., • Knowledge of Cyber Essentials frameworks and penetration testing processes. Personal Attributes • Strong customer service mindset and empathetic communication style., • Highly organised with strong time management skills., • Proactive problem solver able to anticipate and address issues early., • Commitment to data privacy, security, and compliance., • Ability to work independently and collaboratively with team members and partners., • Adaptable, resourceful, and eager to support continuous improvement. What can you expect when you join? • Competitive Salary, • Company Pension Scheme, • 35 days' paid leave per annum, including bank holidays, • Life Assurance to 3 times annual salary, • Retail discount scheme membership, • Free onsite parking, • A commitment to your training and development, • A "community first, company second" culture based on Core Values that really matter, • An exciting, collaborative and driven multinational environment, • Live our mission: To be the Provider, Partner, and Employer of Choice, • Dedication, above all, to caring for our patients and teammates

Senior Infrastructure Engineer Location: London | Hybrid: 4 days per week | Type: Permanent Salary: Competitive with excellent bonus and benefits McCabe & Barton are partnering with a leading investment management client in London to appoint a highly skilled Senior Infrastructure Engineer. This pivotal role requires a confident, service-oriented professional to deliver exceptional technical support to executive users while managing cloud operations, Microsoft 365 administration, and core infrastructure services. Role Overview This position plays a key role in ensuring seamless technology operations across the business. You will provide high-level infrastructure and end-user support, with a strong emphasis on VIP and C-suite service delivery. The ideal candidate combines deep technical knowledge with outstanding communication and relationship management skills. Key Responsibilities • VIP & Executive Support: Deliver white-glove IT support to executive stakeholders, handling sensitive issues with discretion, urgency, and professionalism., • Desktop & End-User Expertise: Provide Level 2/3 support across Windows 10/11, iOS, and enterprise productivity tools. Ensure consistent, high-performance user experiences for laptops, desktops, mobiles, AV equipment, and home office setups., • Microsoft 365 Administration: Manage Exchange Online, SharePoint, OneDrive, Teams, and Entra ID (Azure AD), including mailbox management, permissions delegation, and priority user provisioning., • Infrastructure & Cloud Operations: Maintain hybrid environments across Windows Server, VMware, and Azure. Oversee performance monitoring, patching, cost management, backups, and disaster recovery processes., • Network & Connectivity: Troubleshoot TCP/IP, DNS, DHCP, VPNs, SD-WAN, and remote access solutions, ensuring maximum uptime for both on-site and remote users., • Identity & Access Management: Administer Active Directory, group policies, MFA, conditional access, and privileged accounts following best-practice security principles., • Incident & Problem Management: Lead major incident resolution and root cause analysis, coordinating cross-functional teams and implementing preventative actions., • Mobile & Remote Support: Support iOS devices via Intune, configure secure connectivity, and optimize technology for home-based and hybrid users., • Audio-Visual Systems: Manage Teams and Zoom platforms, boardroom AV systems, and hybrid meeting setups, providing seamless support for high-profile meetings., • Proactive Service Management: Anticipate and address user needs, maintain executive asset registers, and help drive continuous service improvements. About You • Experienced in Level 2/3 technical support within enterprise or financial environments., • Strong communicator able to translate technical issues for non-technical stakeholders., • Calm under pressure and capable of managing competing priorities effectively., • Highly personable with a proactive, client-focused mindset. How to Apply If your background aligns with the requirements above, please apply with an up-to-date CV.

Locations: South West/East London, Islington or Haringey or Central London We have several Fire and Security Systems Engineer opportunities in the London area. The role will be remote so you will need to be based within easy travelling distance of your locations. You will need to be experienced in Servicing/Installation Fire Alarms, CCTV and Access Control What you will doing: Attend to calls for maintenance (on site and or by telephone) as directed by team co-ordinators Rectify all faults on the first visit where rectification is within your control. Carry out rolling programme of preventative maintenance visits. Collection/recording of site configuration information. Maintain car stock (spares) levels. Maintain accurate and timely records. Provide cover on an out of hour’s basis on a rotating basis. Commission small projects when required. Ensure that audits are carried out of quality procedures. Provide training to customers and colleagues as required. Carry out any additional tasks that may be required What we are looking for: Previous electrical mechanical experience Experience installing & servicing a wide product base of access control systems, CCTV systems and intruder alarm systems. Experience of servicing fire alarm systems, ideally GENT based. An IT qualification and or Electrical/Electronic qualification A broad technical IT knowledge, i.e. Installing various Windows Operating Systems; networking etc Knowledge of basic electrical principals such as measuring voltage and current drain Good attention to detail in order to ensure that all paperwork is correctly completed, and procedures are followed within the allotted timescales. An enthusiastic team player who is able to work well under pressure and maintain a professional approach at all times Compensation package: Company Car/Van Workplace pension scheme Contributory Healthcare Scheme Eyecare vouchers Employee Discount Schemes Progression, training & development opportunities Refer a friend scheme

13 years of IT experience and minimum of 5 years of experience on Azure Infra, Azure Migrate, Azure Networking , mainly Azure SQL IaaS PaaS Azure Storage Azure Key Vault Azure IAM Azure DevOps. Primary skills • Expertise in OnpremPublic cloud Infra assessments using Azure Migrate, • Driving the cloud Solutioning Azure activities for large complex migration, • Ensure that the proposed solution covers Azure strategy stakeholder management as well as the actual solution covering Business Application and Infrastructure as well as commercial aspects in terms of value for money and not commercial costing etc, • Working experience with various industry domains like banking healthcare Insurance, • Understanding customer Infra landscape Design and build Azure Landing Zone activities, • Provide the Azure target architecture and its BoM pricing and licensing related details, • Azure Target Solutions architect Diagram all Azure services including HLD LLD, • Migrating on premise workloads to Azure using Azure Migrate, • Troubleshooting experience with Azure Windows environments Processor networking clusters IO memory etc related issues, • Handson experience with Terraform scripting execution and troubleshooting, • This role requires the candidate who is already holding active Security Check (SC) clearance in accordance with UK Government standards.” Secondary Skills: • PowerShell scripting execution and troubleshooting, • Knowledge of Azure DevOps example Pipeline invoke etc, • Good knowledge on Puppet, • Design data storage solutions, • Design business continuityDR solutions, • Design identity governance and monitoring solutions, • Work with Internal stakeholders Customer stakeholders and Project Managers to understand the migration requirements and provide solutions accordingly, • Knowledge and experience on RiverMeadow good to have Certifications Good to have • AZ305 Designing Microsoft Azure Infrastructure Solutions, • AZ104 Microsoft Azure Administrator Soft Skills: • Good customer connects, • Positive attitude and excellent communication skills to manage customer calls, • Prepare solution presentations, • Ability to work well in a team, • Excellent problem-solving skills, • Good communication, • Excellent analytical skills

Format of work: London, Hybrid - 3 days from the office, 2 days remote We are looking for a skilled End User Computing Specialist with expertise in Microsoft Intune to join our IT team. This role will focus on managing and optimizing our end-user computing environment, ensuring secure device management, application deployment, and compliance across the organization. Key Responsibilities: • Configure, deploy, and manage Windows endpoints via Intune and SCCM/MECM., • Implement compliance policies, configuration profiles, and application deployment strategies., • Develop and maintain application packages for Intune and SCCM deployment., • Manage OS updates, patch cycles, and endpoint security baselines., • Support Azure AD join, conditional access policies, and identity lifecycle management., • Assist with Azure-based endpoint security and Microsoft 365 integration., • Monitor end-user experience using tools like Nexthink., • Provide advanced troubleshooting for escalated endpoint issues., • Automate routine tasks and reporting using PowerShell., • Maintain technical documentation and standard operating procedures., • Collaborate with IT infrastructure, security, and service desk teams to ensure smooth operations. Required Skills: • Core Expertise: Microsoft Intune (MDM/MAM), SCCM/MECM administration, Windows OS deployment., • Intermediate Skills: Azure AD, Conditional Access, MFA, basic Azure services., • Additional Skills: PowerShell scripting, endpoint security tools (Defender, BitLocker)., • Soft Skills: Strong problem-solving, communication, and documentation abilities. What We Offer: • Competitive salary package., • Medical insurance., • Flexible schedule., • Opportunities for career growth and professional development., • Supportive and collaborative work environment., • Modern office space in Nottingham with easy access to transport. We’re grateful for your interest in joining our team. Kindly note that only applicants whose experience and qualifications most closely align with the role will be contacted for the next steps. Thank you for your understanding.

Infrastructure Integration Engineer - Tenant - Tenant migration M&A project My client in the Insurance industry are searching for multiple Engineers to join the M&A Project. This role forms part of a distributed, global infrastructure team that is responsible for the continued availability and support of a hybrid on-premise and cloud infrastructure. Key Skills • Experience of working on Tenant to Tenant migrations within large companies, • Demonstrate extensive experience working as a cloud/infrastructure engineer/senior engineer or in similar IT roles., • Hands on experience of having performed Exchange migrations between organisations or M365 migrations between tenants., • Hands on experience of having performed migrations of Windows Servers to Azure IaaS., • Extensive experience working with multi-site and multi forest Active Directory environments, group policy and DNS., • Extensive experience working with common Microsoft cloud technologies such as Azure, M365, Azure AD & Intune., • Extensive experience working with Windows desktop, including all levels of troubleshooting., • Extensive experience working with cloud, server, desktop, network and telephony providers., • Good knowledge of networking - Layer2/3, dynamic routing, MPLS and firewall management., • Good knowledge of IT security practices and the implementation of tools that provide MFA, DLP, proxy services, encryption, event logging and alerting., • Able to provide input to, and technical solutions to business requirements.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role Desktop Support Engineer (DSS) . Required Technical Skill Set : Install, Configure, Maintain and troubleshoot end user desktops, Laptops, Peripherals, Printers...etc. Your responsibilities: • Deskside Support will provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc., • Incident handling: including troubleshooting, break fix; follows incident management process., • Service Requests: Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component., • Software application support for applications both commercial off the shelf and customer developed., • Perform ICMS and PC sign off on every PC deployment and collection, • Assist in end user support or consultations., • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues., • Receive, diagnose, assess and resolve Deskside Incidents, • IMAC’s - Prepare new and existing equipment for deployment, • Move existing equipment (PC, notebook, Thin Client, network printer etc.…) and update configurations, as necessary., • Change an existing hardware/software component and verify functionality upon completion, • IMAC Update in CMDB, • Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM) Your Profile Essential skills/knowledge/experience: • Strong English proficiency and inter personal skills., • Provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc, • Experience in Windows & non-Windows Operating environment, • Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component., • Provide and maintain warranty/maintenance documentation for Assets, to be included in Operations Manual., • Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software., • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals., • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users., • Supervise complaint ticketing system and follow timely resolution of all work orders., • Able to configure and use Microsoft Enterprise applications (including SCCM and Active Directory)., • Creation/restoration of images and up gradation of patches using SCCM., • Ability to participate in the design, architect and engineering of software deployments/installation process., • Demonstrated ability to provide user support by means of remote access tools., • Ability to communicate effectively with both Business/Management and Vendor resources & acquire knowledge from them., • Knowledge on Asset management., • Preferred Certifications: MCSA (Win 7 Enterprise Desktop Support) & ITIL Foundation / Intermediate. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

IT Workplace Technology Engineer London (Hybrid)/ Contract Outside IR35- 6 Months About the Role Our client is looking for a strong IT Workplace Technology Engineer to help build and evolve a modern, secure, and scalable digital workplace. You will take ownership of device management, collaboration tooling, identity workflows, automation, and endpoint security controls, ensuring employees have a seamless and secure technology experience. This role is hands-on and sits at the intersection of IT, Security, and Employee Experience, with strong emphasis on Intune, Jamf, Zero Trust, networking, and automation. Key Responsibilities • Lead administration and lifecycle management of MDM platforms (Microsoft Intune, Jamf Pro) across macOS, Windows, and mobile devices., • Manage and enhance enterprise collaboration tools: Google Workspace, Slack, Atlassian (Jira/Confluence)., • Implement and maintain endpoint security controls, including Conditional Access, Device Trust, Network Trust, DLP, CASB, and Secure Web Gateways., • Own and optimise the corporate Wi-Fi/network stack for office environments., • Build automation using PowerShell, Bash, or Python, and support Infrastructure as Code (IaC) workflows., • Integrate identity and access management processes using Okta, applying Zero Trust principles., • Define standards for device provisioning, compliance, patching, and onboarding/offboarding., • Serve as the final escalation point for complex endpoint issues and provide mentorship to IT team members., • Support and lead workplace IT projects, ensuring reliability, security, and strong employee experience. What We’re Looking For • 5+ years of experience in Workplace IT, Endpoint Engineering, Modern Workplace, or similar roles., • Strong hands-on expertise with Intune, Jamf, Windows/macOS, and Google Workspace., • Experience implementing and supporting Zero Trust security models., • Proficiency with scripting (PowerShell, Bash, Python) and configuration automation., • Experience managing or supporting office Wi-Fi/network infrastructure., • Ability to collaborate effectively with IT, Security, HR, and wider business teams., • A proactive, problem-solving mindset and passion for scalable, secure, user-focused technology. Nice to Have • Experience with Atlassian suite (Jira, Confluence)., • Exposure to IaC or automation platforms., • SaaS and workplace analytics tooling experience.

Role: Lead IT Engineer Location: Hybrid (London) (3 days onsite/2 days WFH) Salary: Up to £45,000-£65,000 Overview A fast-growing tech-driven organisation is seeking a Lead IT Engineer to own its internal IT environment. This role combines hands-on engineering with strategic oversight—driving stability, security and a seamless end-user experience while shaping future IT standards. You’ll also mentor a junior team member and partner closely across the business. Key Responsibilities Endpoint & Device Management • Own Windows device lifecycle, standard builds, compliance and Intune/Autopilot configuration., • Lead patching, security baselines, AV/EDR and endpoint protection., • Manage identity, user access, MFA, licensing and conditional access in Microsoft 365., • Act as senior point of escalation, solving issues efficiently and improving documentation., • Use PowerShell to automate tasks and streamline workflows., • Work with engineering, security, people and finance teams to support business needs., • Guide and support a junior engineer., • Promote a dependable, high-quality IT experience for all users. What You’ll Bring • Strong hands-on experience managing Windows/M365/Intune environments., • Solid knowledge of device security, compliance and troubleshooting., • Ability to automate tasks, improve processes and influence best practices., • Strong communicator, proactive problem-solver and comfortable owning IT end-to-end.

1st / 2nd Line Support Analyst – Contract Location: Onsite / Morden Rate: Up to £200 per day (Umbrella) Contract Length: 3 months Start Date: 12th January We are currently seeking an experienced 1st / 2nd Line Support Analyst to join a busy onsite IT support team based in the Morden area. We're looking for a self-starter, someone who is confident to deal with tickets and IT tasks throughout the week. You'll need to be proactive with your approach to work and be keen to support the wider team and business when necessary. This role is ideal for a hands-on support analyst who enjoys working onsite and providing high-quality support in a fast-paced environment. Key Responsibilities: • Provide excellent customer service via phone and face-to-face support, • Deliver 1st and 2nd line technical support to end users, • Troubleshoot hardware and software issues across laptops and peripherals, • Support users working both remotely and onsite, • Log, manage and resolve incidents using ITSM and asset management tools Essential Skills & Experience: • Minimum 3+ years’ experience in an IT support role, • Strong customer service and communication skills, • Proven problem-solving and troubleshooting ability, • Experience supporting Windows 10/11 and Microsoft Office 365, • Active Directory user and device support, • VPN and remote support tools experience, • Supporting iOS and Android mobile devices, • General hardware diagnostics and troubleshooting, • Previous use of IT Service Management (ITSM) and asset management systems, • Good understanding of IT best practices (e.g. ITIL) Desirable • Experience with AOVPN, Autopilot and Azure 1st / 2nd Line Support Analyst – Contract Location: Onsite / Morden Rate: Up to £200 per day (Umbrella) Contract Length: 3 months Start Date: 12th January Please reach out to for more information

About the job Position Description: Physical Security Technology Intermediate Engineer The Physical Security Technology Intermediate Engineer will utilize specialized knowledge to support the deployment, integration, maintenance, and upgrading of physical security systems. In collaboration with the Managing Director of Security Technology and Security Consulting team, the Intermediate Engineer will interact extensively with clients, providing a combination of hands-on system support along with infrastructure coordination, emphasizing network communication, firewall flow validation, and system health monitoring. The Intermediate Engineer will be expected to have technical involvement in client systems. Installing and configuring security system applications and setting up and troubleshooting the endpoint devices that connect to them. When necessary, the Intermediate Engineer will carry out directions from Senior Engineers to facilitate software upgrades, security patches, and manage software licenses. The engineer will also need to collaborate with various client IT/network teams to ensure proper network segmentation, device communication, and firewall rule implementation. Suitable candidates will have relevant experience in a professional service or corporate setting or with a security technology integrator and willing to work independently at client sites with direction. This position is based in the United Kingdom. Candidates must be located in the UK and have authorization to work there. This position offers a hybrid schedule, allowing remote work part of the week while also collaborating in person at our London office. Must be able to travel to the United States or elsewhere in the EMEA on occasion, as necessary. This is a Physical Security position not an Information Security position. Key Responsibilities: • Install and configure security applications, such as Genetec Security Center and its associated components., • Collaborate with client IT and Network teams to ensure that security system components can communicate across the network., • Audit PACS and VMS applications for common misconfigurations and mismanagement., • Set up and troubleshoot IP cameras, access control panels, and other networked security peripherals., • Monitor client security systems for health alerts., • Assist in diagnosing connectivity issues caused by blocked or misrouted traffic., • Support the application functions of security systems running on windows-based servers and clients., • Maintain accurate documentation of system architecture, IP addressing, and device inventory., • Respond to escalated client support tickets, opening requests with product vendors when required., • Assist the Managing Director in handling ad-hoc security technology requests and projects as required., • Adjust camera settings, door settings, and system schedules based on client requirements. Required Experience and Skills: • A Bachelor's degree in a relevant course of study, • At least three years of relevant experience is needed in building and configuring physical security technology systems., • Must have superior problem-solving skills and the ability to think outside the box., • Understanding of firewall rules, access control lists, and network traffic flow analysis, • Experience using common security technology applications such as Genetec Security Center, Milestone XProtect, Honeywell Pro-Watch, Brivo, Eagle Eye, OpenEye, Exacqvision, Lenel, CCURE, • Familiarity working in Windows Server Environments, • Familiarity working in virtualized and nested environments., • Must have the ability to communicate clearly in writing, orally, and the ability to communicate across all levels including a comfort level with senior level management and key decision makers., • Self-motivated individuals with a strong commitment to provide outstanding services for clients., • Honesty and integrity are essential. Must be able to pass a comprehensive background investigation. Preferred Experience and Skills: • Experience with Application Engineering, Platforms Engineering, Network Engineering, and SQL Engineering, • Experience in integrating physical security technology with broader organizational IT frameworks., • Familiarity with cybersecurity practices related to physical security technology., • Experience managing multi-location or enterprise-level security systems., • Experience with vendor certifications, • Experience working in cloud environments (both Azure and AWS), • CompTIA, Cisco, or Microsoft certifications

Cyber Security Assurance - DV Cleared - Hybrid • Location: London, • Pattern: Hybrid, 60% on-site, • IR Status: Inside, • Rate: £650 - £750, • Clearance: Must have active DV (any) Essential • Risk Assessment Methodologies: In-depth knowledge of identifying, evaluating, and prioritising security based upon best practice, • Knowledge of Security Frameworks & Compliance: Proficiency in applying standardised control frameworks, • Critical Thinking & Problem Solving: Proven ability to navigate complex, unique scenarios, strong analytical and critical thinking skills supporting the ability to find feasible solutions., • Communication & Presentation: The ability to distil complex technical information into meaningful, non-technical advice for stakeholders and executive leadership, • Knowledge of Security Frameworks & Compliance: Proficiency in understanding and applying GDPR, ISO 27001, GovAssure and NCSC's Cyber Assessment Framework. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Senior Field Manager £78k + 25% Bonus London (travel) Our hospitality-chain client is seeking a hands-on Senior IT Operations Manager to drive excellence across their 60+ site operation. The role will suit someone with multi-site retail, hospitality, or similar fast-paced environments experience. The Role: • Lead and inspire a dynamic team of 8 IT professionals, • Hands-on technical leadership across 60+ locations, • Drive service excellence in a fast-paced environment, • Multi-site IT leadership experience (in retail/hospitality or similar), • Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc, • Teams/Zoom/Webex platform management, • Modern Workplace: Windows OS environment Desktop/laptop fleet management Mobile device management Remote support tools, • Proven team management and development skills

Contract Azure Cloud Infrastructure Analyst. We need a contract Azure Cloud Infrastructure Analyst to provide 3 rd line technical support and management to infrastructure projects which will include Azure Cloud and Windows infrastructure systems. You must have experience & skills of Azure Cloud Infrastructure, Office 365, Windows cloud infrastructure, Servers and InTune. To start January 2026 for 1 months paying c£435 per day. Duties: You will be providing support on Azure Cloud infrastructure environments, dealing with incidents and requests from the business. • Maintaining Azure Cloud infrastructure services and ensuring their security, availability, and reliability., • 3rd-line incident and problem management of the Azure Cloud infrastructure services., • Managing changes to Cloud and network infrastructure to ensure they are kept up to date., • Ensuring the delivery and implementation of agreed technical solutions., • Responsible for day to day change management of the Cloud and Infrastructure environment. Title: Contract Azure Cloud Infrastructure Analyst. Location: Hybrid - Remote and 2 days a week in the office in London. Start: Jan 2026. Duration: 1 month. NB there is a possible 3 month extension TBC in January. Rate: c£435 per day Skills: Proven experience & skills of:- • Proven experience as an Azure Cloud Infrastructure Analyst in a complex environment with a hybrid infrastructure based on systems hosted internally & externally, including PaaS & SaaS., • Experience of Azure infrastructure / Microsoft 365 platform, • InTune, • Administering Microsoft Windows and Azure Infrastructure, • MS Office 365. Microsoft Active Directory, • Network protocols, including the configuration of network routers and switches, LAN/WAN, wireless access points Network and Systems Security. In addition, you must be a self starter and using your initiative be able to plan your work. You will need excellent customer service skills, a positive "can-do” attitude with good communication skills and the ability to build relationships across IT and within the business. To progress matters, please call Laura Ramm on 01566 776 888 or email Services advertised are those of an Employment Business. Follow us at @itecopeople on any social media platform for updates, news and more.

Day Rate- Outside IR35 600-650 a day We are supporting a large, prestigious City law firm with an urgent requirement for a senior Infrastructure Project manager with a back ground in Platform/ Infrastrucutre Engineering to help support and enhance a global, highly resilient technology estate. The firm operates at significant scale, with 3,000 staff across 51 offices worldwide, underpinned by a robust infrastructure supporting a $3bn global business. This role sits within a mature, enterprise IT environment where stability, security, and performance are critical. Key Responsibilities • Support and enhance a global, resilient infrastructure platform in a regulated, professional services environment, • Ensure high availability, performance, and security across core systems, • Act as a senior technical escalation point for complex infrastructure issues, • Work closely with internal teams and third-party vendors to deliver reliable outcomes, • Contribute to infrastructure improvement initiatives, upgrades, and optimisation, • Operate effectively in a hands-on, delivery-focused role Required Experience • Strong background in enterprise infrastructure engineering (law firm or professional services experience highly desirable), • Proven experience supporting global, multi-site environments, • Deep technical expertise across core infrastructure technologies (e.g. Windows Server, virtualisation, storage, networking, cloud/hybrid environments), • Strong focus on resilience, uptime, and operational excellence, • Able to start immediately or at very short notice, • Comfortable working 3 days per week onsite in the City (this is not flexible)

Job Title: IT Change Manager (Associate Vice President) Location: London (3 days on-site) Duration: 6 months (possibility for extension) Working Pattern: Full Time (40 hours per week) Join Our Dynamic Team! Are you an experienced IT Change Manager looking for an opportunity to make a significant impact in the banking and finance sector? Our client is on the hunt for a talented Associate Vice President to spearhead their IT change management initiatives. This role offers a unique chance to shape processes that drive operational excellence and compliance across the organisation. Purpose of the Role: As an IT Change Manager, you will lead the planning, coordination, and control of IT changes within the bank's technology landscape. Your expertise will ensure changes are executed with minimal risk and disruption, while adhering to internal controls and regulatory requirements. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support of IT services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations Key Skills: • IT Service Management or Change Management roles., • Proven track record in managing end-to-end change processes within complex IT environments., • Experienced with regulatory compliance (SOX, PCI-DSS, GDPR, PRA/FCA, DORA, Operational Resilience) and audit readiness., • Exposure to DevOps, CI/CD pipelines, and Agile delivery models., • Strong understanding of IT infrastructure, applications, and cloud environments., • Proficiency in ITSM tools (e.g. ServiceNow)., • Knowledge of risk assessment methodologies and impact analysis., • Ability to interpret metrics and reporting dashboards for continuous improvement., • Leadership and facilitation skills (e.g., chairing CAB meetings)., • Stakeholder management and communication skills for cross-functional collaboration., • Analytical and problem-solving abilities for root cause analysis and process optimisation. Change Governance & Execution • Own and manage the end-to-end IT change management process, • including standard, emergency, and major changes to ensure controlled and efficient delivery of change initiatives., • Chair Change Advisory Board (CAB) meetings, • to ensure all proposed changes are properly assessed, approved, and scheduled in alignment with business priorities., • Collaborate with technical teams, business units, and risk/compliance functions, • to evaluate change impact and associated risks, enabling informed decision-making., • Ensure changes are implemented within agreed change windows and operational readiness standards, • to minimize service disruption and maintain business continuity. Compliance & Risk Management • Ensure all change activities comply with internal policies, audit requirements, and external regulatory standards, • (e.g., SOX, PCI-DSS, PRA/FCA) to maintain governance and avoid compliance breaches., • Maintain accurate and auditable records of change requests, approvals, risk assessments, and implementation outcomes, • to provide full traceability and support regulatory and audit requirements., • Monitor for unauthorized or failed changes and lead root cause analysis and remediation efforts, • to reduce risk exposure and prevent recurrence of incidents., • Support internal and external audits by providing evidence of change governance and traceability, • to demonstrate compliance and strengthen organisational controls. Reporting & Continuous Improvement • Track and report on change metrics, including volumes, success rates, failure trends, and SLA adherence, • to provide visibility and inform performance improvement initiatives., • Identify opportunities to improve change processes, reduce risk, and enhance automation and efficiency to align change practices with Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: • Bachelor’s degree in Information Technology, Computer Science, or a related field., • ITIL® Certification (Intermediate or Expert level) with a focus on Change Management., • Familiarity with COBIT® and other IT governance frameworks is a plus. Apply Today and Shape the Future of IT Change Management! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Associate Professional Services Consultant About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximise operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ___ About our Team You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients. About the Role: As an associate consultant you will deliver installs and configures of all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge Responsibilities: • Ensuring project Management work is well defined and changes to requirements are managed. Issues arising are tracked and dealt with in a timely fashion,customer satisfaction is attended to throughout the engagement., • Overseeing the planning, development and installation of Fircosoft products to meet the clients’ business needs, • Showing a good understanding of compliance and sanctions risk management, relating it to product and service within the firm., • Understanding customer use cases and requirements and in turn apply best practices for those customer implementations., • Delivering, installing, and configures of all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge, • Determining the types of products and services required by clients and troubleshoots customer issues during implementation Requirements • Have project management skills and experience, • Have significant exposure to technical implementation, • Database: -SQL/Oracle, Web deployment: -Apache Tomcat, Middleware: IBM MQ, DAPR, Kafka, Cloud: - AWS, Mircosoft Azure, • Operating Systems: -Windows, Linux, • Have excellent troubleshooting skills, • Have a vast range of technical knowledge, • Demonstrate good internal and external stakeholder management experience Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

We are seeking experienced Senior Onsite IT Support Engineers to join our regional support teams across multiple global offices. In this role, you will serve as a key technical resource, delivering end-user support, executing hardware lifecycle tasks, and ensuring smooth day-to day IT operations in a fast-paced, multi-cultural environment. This position demands advanced technical expertise, a strong customer service mindset, and the ability to manage VIP and AV support needs with professionalism and urgency. What You'll Do: • Provide full-scope IMAC (Installs, Moves, Adds, Changes) support across onsite endpoints and peripherals., • Perform setup, configuration, diagnostics, and troubleshooting of desktops, laptops, mobile devices, and RF equipment. Deliver white-glove VIP support for executive users and manage real-time escalations., • Maintain and support AV/conference room technologies, addressing urgent walkup issues with responsiveness and discretion., • Execute depot services including device imaging, configuration, inventory tagging, shipment coordination, and asset lifecycle tracking., • Manage onboarding and offboarding IT tasks, including user provisioning and deprovisioning across Active Directory, Microsoft Entra, and enterprise HRMS platforms., • Use ServiceNow for incident tracking, resolution documentation, and SLA compliance., • Participate in monthly patch cycles, software deployment, and ensure endpoint compliance with security and update standards. Required Skills and Qualifications: • 4–10 years of hands-on experience in onsite IT support or end-user computing environments. Advanced proficiency in Windows, macOS, and mobile OS platforms (iOS/Android)., • Solid knowledge of networking fundamentals (Cisco/Meraki), AV systems, and VoIP technologies. Expertise in support platforms and tools including ServiceNow, ProxyPro, Microsoft Entra (Azure AD), and MDM solutions like Ivanti., • Familiarity with IT asset management practices and frameworks such as ITIL., • Strong interpersonal, communication, and documentation skills, with cultural sensitivity for regional users., • Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent preferred. ITIL Foundation certification and prior exposure to VIP user support highly desirable.

Role - Senior Forward Deployed Engineer (AI‑Native) – Industry Principal Technology - LLMs, agentic coding systems, intelligent IDEs, AI development platforms Location - London (global travel as required) Compensation - Competitive (including bonus) Job Description Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you. At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. Your role In the role of Senior Forward Deployed Engineer (FDE), You will anchor pods, set technical vision, and operationalize modern AI (LLMs, agentic systems, intelligent IDEs) to transform engineering workflows and outcomes. The role blends deep technical leadership with executive engagement and end‑to‑end delivery accountability. • Serve as principal engineering lead for complex, multi‑region AI programs; define solution strategy, roadmap, and measurable outcomes., • Lead workshops/discoveries focused on AI‑enabled engineering (LLMs, agents, RAG, prompt ops, model ops)., • Architect AI integrations across APIs, pipelines, cloud services, and enterprise toolchains; enforce reliability, safety, and cost discipline., • Operationalize agentic engineering (task decomposition, tools, memory, planning) for accelerated delivery., • Build and mentor high‑performing teams; cultivate experimentation, reusable assets/accelerators, and continuous learning., • Govern delivery (scope, risk, quality), communicate crisply with executives and technical stakeholders, and course‑correct proactively. Required Technology: • 15+ years of progressive software engineering; 5+ years leading AI‑native solutions at enterprise scale., • Hands‑on with LLMs and agentic frameworks; design and deploy AI systems that augment SDLC (requirements → coding → testing → ops)., • Tooling & Platforms (practitioner proficiency):, • Claude Code (Anthropic) for secure, context‑rich code assistance; use with projects, tool‑use, code planning., • Google Gemini (Nano/Pro/1.5) for multimodal reasoning; integrate via Vertex AI; grounding, structured output, function‑calling., • Azure OpenAI / GPT‑4.x for enterprise LLM services; model selection, limits, rate management, content filters/AI safety., • Amazon Q for developer and ops assistance across AWS stacks., • Cursor, GitHub Copilot, Devin for IDE‑native agentic coding; policies for context windows, secrets hygiene, and traceability., • NotebookLM/Gemini for research workflows where permitted; govern enterprise knowledge ingestion., • Architecture & Integration: Distributed systems, microservices, cloud‑native (Azure/AWS/GCP); secure API design (REST/GraphQL)., • MLOps & AIOps: CI/CD for AI, model lifecycle (eval, versioning, rollout/rollback), guardrails, telemetry, drift monitoring, prompt safety., • DevSec & Responsible AI: Privacy‑by‑design, PII handling, secrets management, policy enforcement, human‑in‑the‑loop approvals, auditability., • Languages: Advanced Python plus one of Java/TypeScript/Go; containerization (Docker/K8s). Leadership & Communication: • Executive presence: influence C‑suite decisions with crisp, data‑backed narratives., • Lead distributed teams across geographies/time zones; resolve conflicts and drive outcomes., • Pre‑sales/solutioning for AI transformation; quantify value (cycle time, defect rate, throughput, cost-to-serve). Preferred • Delivery leadership for Fortune 500 AI programs; published thought leadership or patents., • Proven track in building accelerators (prompt libraries, agent frameworks, governance kits), and running bake‑offs/benchmarks across LLMs., • Experience establishing enterprise AI enablement: policy, templates, blueprints, playbooks, COPs. Personal Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include: • High analytical skills, • A high degree of initiative and flexibility, • High customer orientation, • High quality awareness, • Excellent verbal and written communication skills About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. Visit to see how Infosys can help your enterprise navigate your next. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer

About Us Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style. The Role A high-profile and established retailer is looking for a proactive and experienced IT Support Manager to lead our technical support operations across our retail network. The ideal candidate will bring 3+ years of experience in managing IT teams in a retail environment, with strong capabilities in budgeting, vendor management, and hands-on technical support. This role requires a thinker with excellent leadership and interpersonal skills to drive performance, service excellence. Key Responsibilities • Lead and mentor a small team of IT support professionals across multiple retail locations., • Ensure high availability and performance of retail systems including POS, inventory, and back-office platforms., • Manage the IT support budget, including forecasting, cost optimisation, and reporting., • Oversee vendor relationships, contracts, and service level agreements (SLAs)., • Provide hands-on support and troubleshooting for hardware, software, and network issues., • Implement and maintain ITIL-based service management processes., • Collaborate with cross-functional teams to support business initiatives and technology deployments., • Monitor system health and proactively address risks and incidents., • Ensure compliance with cybersecurity, data protection, and industry standards., • Develop training programs and documentation to upskill team members and improve service delivery. Required Qualifications & Experience • Minimum 3 years of experience in managing IT support teams, preferably within a retail environment., • Strong background in budget management, vendor negotiations, and technical support., • Proven ability to lead distributed teams and manage multi-site operations., • Experience with IT service management tools (e.g., ServiceNow, Jira)., • Hands-on expertise in Windows, macOS, POS systems, networking, and cloud platforms (e.g., Azure)., • Expertise in Microsoft 365 Admin Centre, Intune, and SharePoint., • ITIL certification and PRINCE2 is highly desirable. Soft Skills & Leadership Traits • Strong communication skills – able to convey technical concepts to non-technical stakeholders., • Empathetic leadership – fosters a supportive and inclusive team culture., • Problem-solving mindset – approaches challenges with creativity and resilience., • Strategic thinking – aligns IT support with broader business goals., • Adaptability – thrives in fast-paced, dynamic retail environments., • Accountability – takes ownership of outcomes and drives continuous improvement., • Collaboration – works effectively across departments and with external partners., • Customer-centric approach – prioritizes user experience and service quality *please note this role is based 5 days in the office

Membership Support Executive Are you a self-motivated, hardworking, ambitious person looking for your next challenge? If you are, and you’re looking to join an international operation, then we have a great role for you, based at our London office near Tower Bridge. Our firm • UHY International is a not-for-profit international network founded in 1986 and counts as its members over 350 independent accounting and consultancy business centres based in over 100 countries and employing over 10,000 staff. All member firms are managerially and financially independent of each other; governed by an eleven-member Board of Directors, the network’s administrative headquarters is located in London, UK. Role overview This administrative role reports to, and works alongside the Operations and Administration Manager in the executive office to provide support for executive office staff and membership in the network. This support role has responsibilities in the following broadly defined areas: • Providing administrative support to the Operations and Administration Manager, • Providing administrative support to working and special interest groups, • Assisting in the administration of membership activities in conjunction with other executive staff, • Assisting in the management of UHY’s intranet and website., • Undertake adhoc administrative duties as required., • Providing activity reports for review by other executive office staff and Board directors Job description • Provides support to the Operations and Administration Manager, Chief Executive Office, and other executive office staff as and when required, • Acts as staff support to assigned working groups or special interest groups, including, but not limited to: collaborating with appointed chairs on the organisation of tasks and assignments; planning and participating, when possible, in meetings (including the timely preparation and distribution of appropriate materials); preparing and distributing meeting minutes or notes; preparing and distributing reports and materials; conducting task-related research, analysing findings and developing recommendations for group consideration., • Organises and manages the tasks associated with the administration of UHY membership, including, but not limited to: gathering and/or maintaining accurate records of members; monitoring member compliance with established UHY standards; developing, distributing and tabulating surveys, preparing analyses and recommendations based on results; responding to member communications in a timely fashion., • Supports marketing and communications efforts, including, but not limited to: formatting, proof-reading or otherwise preparing publications for distribution., • As and when required to update and maintain the UHY intranet in conjunction with other executive office staff., • Participates in regular staff meetings; contributes to in-office communications, taking an active role in the development of working methods and processes that enhance the overall running of the UHY executive office; maintains databases, spreadsheets or other means of data tracking; proof-reads publications and materials; performs photocopying, filing and other functions as may be considered necessary., • Completes other duties that may be assigned from time to time that are considered necessary to meet the objectives of the network., • Assist, as directed by line manager, with the preparation of materials for membership conferences Working arrangements • Hours: This is a full-time role; standard office hours are 09:30 to 17:30 hours each weekday, with one hour, unpaid, for lunch. Little to no travel is expected for this position. Success will be measured in terms of productivity and effectiveness., • Compensation: Negotiable based on demonstrable ability and experience., • Location: Your principle work base is our London Office., • Probationary period: The person assuming this position will be subject to a probationary period of three months and will undergo a performance evaluation at the end of this period. Upon successful completion of the probationary period, notice period for job termination is two months and job performance At UHY it’s all about you – our benefits • The ability to ‘purchase’ extra days leave in salary sacrifice, • Private medical insurance at discounted rates, • Private dental cover at discounted rates, • Subsidised corporate gym membership at Fitness First, • Life assurance, • Season ticket loan (for travel after 3 months), • Pension Scheme arrangements, • Cycle to work scheme Person specifications – Desirable experience and skills • Three years experience working in administrative positions preferred. Working knowledge of network or in a professional services environment an advantage, • Maintain a professional, service-oriented attitude with leadership, volunteers, staff and key vendors, • Ability to relate to a geographically dispersed, multicultural membership with limited face-to-face contact., • Ability to relate to a geographically dispersed, multicultural membership with limited face-to-face contact., • High motivation, conscientiousness, organising abilities, attention to detail, ability to handle multiple tasks simultaneously and employ personal initiative while working independently, • Good writing skills; articulate, with an ability to project a tactful professional image, • Participate as a cooperative team player-member of the association and possess a team oriented philosophy, • Proficiency with common office technologies (i.e., Windows 7, MS-Office Suite products: Access,, • Excel, PowerPoint, Word, etc.). Website content management system (CMS) is WordPress. Our core values and behaviours run through everything we do and support our purpose of helping you prosper. They set the tone for our team to work by and we are looking for people who value the same things as us: living empathy, making progress, being present and enjoying it! ___.

Technical Account Manager, Support and Product Specialist – On-line Video Platforms (Full Time, Fixed Contract = Maternity Cover) HYBRID THIS IS A GENUINE POSITION AND NOT A CV PHISHING ACTIVITY Salary - circa £30,000 - £38,000 pro-rata per annum based on experience. • Maternity cover from approx. 12th Jan 2026 to 16th Dec. 2026 TBD. ABOUT US Groovy Gecko, webcasting pioneers for 25 years need YOU! Groovy Gecko (London), who were established in 1999, is one of the pioneers and award-winning suppliers of live and on-demand streaming media services in the UK working with 350 clients around the world. Clients include Netflix, Lego, Boots, Samsung, Selfridges, Disney, Facebook, Astra Zeneca, Barclays, Amnesty International, KPMG, Amazon, Nike, AKQA, GHD, Twitch, ARUP, Kaplan, O2, UK Parliament, Channel 4, BUPA, Microsoft, YouTube and Warner Brothers. Groovy Gecko is an equal opportunities employer. Our corporate and personal values include being fair, honest, open, professional, and reliable. After 25 years, Groovy Gecko are still at the forefront of innovation in the online video space. We have a great office and production studio in Hoxton, London. The role is hybrid with approx. 3-4 days a week in the office. Our dynamic team are all professional but relaxed, in line with our company culture. We hope you will enjoy our group company outings. ABOUT THE ROLE Groovy Gecko is seeking an experienced and capable Technical Account Manager (TAM) and Support Specialist to join our amazing team for maternity cover. You will be versatile, hungry for new challenges and be passionate about online video. Working from offices near Old Street, you will help support internal ane external customers and the Key Account Management (KAM) Team in developing long-lasting client success strategies through exceptional support, technical solutions, demonstrating new features and driving adoption of new technologies. You will assist in on-boarding new clients and employees. You will use your great interpersonal skills to triage internal and external service requests as you prioritise, allocate and monitor resources. You will enhance your client relationships by responding to inbound support requests and ensuring that our 2nd line experts meet their SLA’s. Candidates should have more than ONE years’ experience in service desk, technical customer service or support and/or technical account management with some experience in on-line video platforms such as OTT, OVP or Enterprise Video. You will be looking to develop your career with new challenges by joining a growing agency leading its field, whilst being a key member of a dynamic and committed team. The role will offer an opportunity to gain further hands-on experience with Live Webcasting and exposure to live production, satellite, bonded cellular and broadcast technologies. You will manage key technical Account Management relationships with colleagues and attend in-person and remote meetings with clients. Salary for the role is competitive depending on experience plus overtime on specific projects, phone subsidy, company activities and flexible working as agreed by your line manager. Whilst this is a relatively short and fixed term contract, we would like to support you in your career. What and how you commit to the company will be reciprocated. This role’s responsibilities include: IT SUPPORT • Providing 1st and 2nd line technical support for small local and cloud Windows server environment (PDC and BDC) including local device and networking support for hybrid workforce on 90% Windows and 10% Mac. Windows O365 and azure admin needed. A typical small hybrid office setup., • Provide backup and maintenance activities on devices including router firmware updates etc., • Providing support for 3cx telephone system., • Administration of supplier portals. Training to be provided., • 1st line support for client internal and external. Response to inbound requests and ensure that our 2nd line experts meet our SLA’s., • Updating internal and external client and suppliers on progress of trouble tickets whilst managing Jira queues., • Providing daily, monthly, quarterly checks and updates on systems., • Writing technical and support documentation., • Onboard new employees and manage infosec training, device and network access., • Enforce ISO27001 and security best practise. Assist with ISO27001 audits and plan and conduct DR/BC exercises. Training provided. TECHNICAL ACCOUNT MANAGER • Be our Online Video Platform (OVP) Product Specialist. We are a Kaltura reseller and manage multiple client accounts., • Manage Kaltura client relationships as a Technical Key Account Manager. You will be working closely with the Commercial Key Account Manager., • Manage enterprise client technical relationship for implementation of an eCDN video acceleration product; Hive Streaming; of which we are a reseller. Compile monthly and annual reports and prepare technical summary presentations and co-present client update meetings., • Escalate and mange Jira tickets with suppliers. GENERAL • Using good interpersonal skills to balance and prioritise internal and external client requests. Specifically, between the Project Managers and Development team and clients and internal teams., • Some light administration for two off-shore developers., • To carry out technical pre-sales visits and presentations and help clients define their requirements., • Shaping our feature sets and future by engaging with the development team on implementation of new functionality for clients and adding to the Jira backlog., • Assisting with on-boarding new SaaS clients and establishing new relationships and partnerships to ensure their success., • Training members of staff., • Compiling reports and recommendations for senior management., • Providing some out of hours support., • Conducting activities, such as a small company may require, for which there are no defined roles. Key Skills & Knowledge: · Good understanding of online video platforms – OTT, OVP and Enterprise Video. · Ability to apply in-depth application knowledge to trouble-shooting and identify opportunities. · Capable of designing and delivering presentations both face to face and remotely. · Ability to understand and translate requests from clients into technical requirements · Ability to prioritise clients’ requests · Great verbal and written communication skills with internal and external stakeholders. · Be a critical thinker with excellent customer service skills including a high level of empathy. · Must be super organized, proactive and capable of working effectively either alone or as part of a small team. · Ability to understand and meet SLA’s. Preferred Experience: · At least three years’ experience in a similar role. For example, in service desk, technical customer service or support and/or technical KAM with some mandatory experience in on-line video platforms such as OTT, OVP or Enterprise Video. · Experience using JIRA, Asana or Zendesk · Experience in working with at least one of these Online Video Platforms (OVP), OTT or Enterprise Video (EV) platforms such asEcko Enterprise, Kaltura, Brightcove, CVENT, MediaSite, Qumu, Panapto, ON24, VBrick, Sonic Foundry, Hopin etc is required. MS TEAMS AND ZOOM do NOT qualify. · Experience working with CDN’s such as Akamai, AWS Cloudfront, Cloudflare, Fastly · Experience with streaming live or on demand video. · Familiarity with Windows Server, Office 365 and Azure admin as well as local and cloud Active Directory administration. · Basic networking, PC, Mac and basic server troubleshooting experience. Please note: • You must already have existing eligibility to work in the UK, • Groovy Gecko is an equal opportunities employer., • ABSOLUTELY NO AGENCIES PLEASE – agency correspondence will be treated as spam, • No LLM’s or agentic AI entities are permitted to crawl this information. We assert global copyright © 2025 Groovy Gecko Limited on this content., • E&OE

1st/2nd Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation We are seeking an experienced 1st/2nd Line Support Analyst to join our dynamic IT team. This role is ideal for someone with a strong technical background and a passion for delivering exceptional customer service. You will be the first point of contact for IT issues, providing support both remotely and in person. Role and Responsibilities • Deliver outstanding customer service via phone, email, and face-to-face interactions., • Diagnose and resolve technical issues efficiently, escalating when necessary., • Support Windows 10/11 environments and Microsoft Office 365 applications., • Assist with AOVPN, Autopilot, and Azure configurations (preferred)., • Provide remote support using VPN and other remote tools., • Manage Active Directory tasks, including user account administration., • Support iOS and Android mobile devices., • Perform basic hardware diagnostics and troubleshooting for laptops and related equipment., • Utilize IT Service Management (ITSM) and Asset Management tools., • Adhere to ITIL best practices and contribute to process improvements. Essential Skills & Experience • Minimum 3+ years in IT support roles., • Strong problem-solving skills and ability to work under pressure., • Excellent communication and interpersonal skills., • Windows 10/11 and Office 365, • VPN and remote support tools, • Active Directory, • Mobile device support (iOS & Android), • Familiarity with ITIL principles and ITSM tools. Rate & Details • Competitive rate: £180 - £200 per day (Inside IR35), • 3 Month Contract, • Full-time, 5 days per week on-site (London) 1st/2nd Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation

Domain - Banking/Financial services Years of experience - 3-5 years (preferred) Key Responsibilities: • Provide 1st-3rd-line technical support for all business systems and applications., • Act as the first point of contact for the IT Helpdesk, ensuring timely resolution of incidents and adherence to SLAs., • Deploy, configure, and maintain desktops, laptops, printers, and peripherals., • Install, update, and troubleshoot software, patches, and security updates across Windows environments., • Manage Active Directory (Users, Groups, OUs, Group Policy, NTFS Permissions, DFS)., • Administer and support our Microsoft 365 Tenant (Users, Groups, Teams, OneDrive, Exchange Online, SharePoint)., • Maintain and support Windows Server environments, including DHCP, DNS, print services, and DFS., • Assist with network troubleshooting, including VLANs, LAN/WAN, Wi-Fi, switches, routers, and VPN configurations., • Support audio-visual equipment and meeting room technology., • Maintain accurate IT asset tracking and management (mobiles, laptops, and PCs)., • Ensure proper documentation of processes, configurations, and troubleshooting steps., • Participate in IT infrastructure projects and continuous improvement initiatives. Requirements and Attributes • 3-5 years experience in an IT support role, covering 1st-3rd line issues., • Strong understanding of Windows 10/11 deployment, maintenance and Troubleshooting., • Proficiency in Active Directory, Group Policy deployment, and Windows Server administration., • Experience supporting Microsoft 365 Hybrid Setups (Exchange Online, Teams, OneDrive, SharePoint)., • Strong troubleshooting skills for network connectivity, TCP/IP, VLANs, and VPNs., • Basic Knowledge of IT security best practices, endpoint protection, and compliance., • Familiarity with PowerShell scripting and automation tools (preferred)., • Experience supporting audio-visual systems and meeting room technology., • Ability to prioritize tasks, manage incidents efficiently, and meet deadlines., • Strong interpersonal and communication skills – this is a client-facing role requiring professionalism and relationship-building., • Eagerness to learn new technologies and develop expertise in IT infrastructure., • Ability to work independently and collaboratively

Job Specification: Operations Administrator - Shipping Department: Operations Location: 143 New Bond Street, London Reports to: Head of Shipping Role Overview: The Operations Administrator – Shipping is responsible for coordinating and executing all aspects of international artwork shipments. This includes liaising with internal teams, external logistics providers, and clients to ensure timely, secure, and compliant delivery and installation of high-value artworks. Key Responsibilities: Shipping Coordination • Manage end-to-end logistics for artwork shipments, including crating, customs documentation, and delivery scheduling., • Liaise with fine art logistics companies to obtain quotes, confirm schedules, and coordinate delivery and installation timelines., • Evaluate and compare options based on cost, timing, and client requirements. Documentation & Compliance • Prepare and review commercial invoices, customs declarations, and shipping manifests for international shipments., • Ensure all documentation complies with customs regulations and internal audit standards., • Track and manage temporary import/export (TR) timelines and extensions for artworks on loan or return. Client & Internal Communication • Collaborate with client services, post-sale, and sales teams to confirm delivery details, payment responsibilities, and installation requirements., • Communicate proactively with clients regarding shipment status, delivery windows, and customs procedures., • Respond to internal queries and coordinate with warehouse and studio teams for collections and returns. Project Management • Maintain oversight of multiple concurrent shipping projects, ensuring deadlines are met and issues are escalated appropriately., • Participate in regular shipping team meetings to update on project status and resolve operational challenges. Skills & Experience Required: • Proven experience in logistics or operations within a fine art, luxury goods, or high-value asset environment., • Strong understanding of international shipping regulations and customs processes, • great communication skills, with the ability to manage multiple shipments, • Detail-oriented with strong organizational and time management abilities., • Proficiency in Microsoft Office and logistics platforms; familiarity with SharePoint and Teams preferred. Please note that applicants must have the right to work in the UK in order to be considered for the role, and we cannot offer sponsorship for this role. Due to the volume of applications we receive, if you do not hear back within one week of your application, please assume that it has been unsuccessful. Thank you.

Technical Account Manager, Support and Product Specialist – On-line Video Platforms (Full Time, Fixed Contract = Maternity Cover) HYBRID THIS IS A GENUINE POSITION AND NOT A CV PHISHING ACTIVITY Salary - circa £30,000 - £38,000 pro-rata per annum based on experience. • Maternity cover from approx. 12th Jan 2026 to 16th Dec. 2026 TBD. ABOUT US Groovy Gecko, webcasting pioneers for 25 years need YOU! Groovy Gecko (London), who were established in 1999, is one of the pioneers and award-winning suppliers of live and on-demand streaming media services in the UK working with 350 clients around the world. Clients include Netflix, Lego, Boots, Samsung, Selfridges, Disney, Facebook, Astra Zeneca, Barclays, Amnesty International, KPMG, Amazon, Nike, AKQA, GHD, Twitch, ARUP, Kaplan, O2, UK Parliament, Channel 4, BUPA, Microsoft, YouTube and Warner Brothers. Groovy Gecko is an equal opportunities employer. Our corporate and personal values include being fair, honest, open, professional, and reliable. After 25 years, Groovy Gecko are still at the forefront of innovation in the online video space. We have a great office and production studio in Hoxton, London. The role is hybrid with approx. 3-4 days a week in the office. Our dynamic team are all professional but relaxed, in line with our company culture. We hope you will enjoy our group company outings. ABOUT THE ROLE Groovy Gecko is seeking an experienced and capable Technical Account Manager (TAM) and Support Specialist to join our amazing team for maternity cover. You will be versatile, hungry for new challenges and be passionate about online video. Working from offices near Old Street, you will help support internal ane external customers and the Key Account Management (KAM) Team in developing long-lasting client success strategies through exceptional support, technical solutions, demonstrating new features and driving adoption of new technologies. You will assist in on-boarding new clients and employees. You will use your great interpersonal skills to triage internal and external service requests as you prioritise, allocate and monitor resources. You will enhance your client relationships by responding to inbound support requests and ensuring that our 2nd line experts meet their SLA’s. Candidates should have more than ONE years’ experience in service desk, technical customer service or support and/or technical account management with some experience in on-line video platforms such as OTT, OVP or Enterprise Video. You will be looking to develop your career with new challenges by joining a growing agency leading its field, whilst being a key member of a dynamic and committed team. The role will offer an opportunity to gain further hands-on experience with Live Webcasting and exposure to live production, satellite, bonded cellular and broadcast technologies. You will manage key technical Account Management relationships with colleagues and attend in-person and remote meetings with clients. Salary for the role is competitive depending on experience plus overtime on specific projects, phone subsidy, company activities and flexible working as agreed by your line manager. Whilst this is a relatively short and fixed term contract, we would like to support you in your career. What and how you commit to the company will be reciprocated. This role’s responsibilities include: IT SUPPORT • Providing 1st and 2nd line technical support for small local and cloud Windows server environment (PDC and BDC) including local device and networking support for hybrid workforce on 90% Windows and 10% Mac. Windows O365 and azure admin needed. A typical small hybrid office setup., • Provide backup and maintenance activities on devices including router firmware updates etc., • Providing support for 3cx telephone system., • Administration of supplier portals. Training to be provided., • 1st line support for client internal and external. Response to inbound requests and ensure that our 2nd line experts meet our SLA’s., • Updating internal and external client and suppliers on progress of trouble tickets whilst managing Jira queues., • Providing daily, monthly, quarterly checks and updates on systems., • Writing technical and support documentation., • Onboard new employees and manage infosec training, device and network access., • Enforce ISO27001 and security best practise. Assist with ISO27001 audits and plan and conduct DR/BC exercises. Training provided. TECHNICAL ACCOUNT MANAGER • Be our Online Video Platform (OVP) Product Specialist. We are a Kaltura reseller and manage multiple client accounts., • Manage Kaltura client relationships as a Technical Key Account Manager. You will be working closely with the Commercial Key Account Manager., • Manage enterprise client technical relationship for implementation of an eCDN video acceleration product; Hive Streaming; of which we are a reseller. Compile monthly and annual reports and prepare technical summary presentations and co-present client update meetings., • Escalate and mange Jira tickets with suppliers. GENERAL • Using good interpersonal skills to balance and prioritise internal and external client requests. Specifically, between the Project Managers and Development team and clients and internal teams., • Some light administration for two off-shore developers., • To carry out technical pre-sales visits and presentations and help clients define their requirements., • Shaping our feature sets and future by engaging with the development team on implementation of new functionality for clients and adding to the Jira backlog., • Assisting with on-boarding new SaaS clients and establishing new relationships and partnerships to ensure their success., • Training members of staff., • Compiling reports and recommendations for senior management., • Providing some out of hours support., • Conducting activities, such as a small company may require, for which there are no defined roles. Key Skills & Knowledge: · Good understanding of online video platforms – OTT, OVP and Enterprise Video. · Ability to apply in-depth application knowledge to trouble-shooting and identify opportunities. · Capable of designing and delivering presentations both face to face and remotely. · Ability to understand and translate requests from clients into technical requirements · Ability to prioritise clients’ requests · Great verbal and written communication skills with internal and external stakeholders. · Be a critical thinker with excellent customer service skills including a high level of empathy. · Must be super organized, proactive and capable of working effectively either alone or as part of a small team. · Ability to understand and meet SLA’s. Preferred Experience: · At least three years’ experience in a similar role. For example, in service desk, technical customer service or support and/or technical KAM with some mandatory experience in on-line video platforms such as OTT, OVP or Enterprise Video. · Experience using JIRA, Asana or Zendesk · Experience in working with at least one of these Online Video Platforms (OVP), OTT or Enterprise Video (EV) platforms such asEcko Enterprise, Kaltura, Brightcove, CVENT, MediaSite, Qumu, Panapto, ON24, VBrick, Sonic Foundry, Hopin etc is required. MS TEAMS AND ZOOM do NOT qualify. · Experience working with CDN’s such as Akamai, AWS Cloudfront, Cloudflare, Fastly · Experience with streaming live or on demand video. · Familiarity with Windows Server, Office 365 and Azure admin as well as local and cloud Active Directory administration. · Basic networking, PC, Mac and basic server troubleshooting experience. Please note: • You must already have existing eligibility to work in the UK, • Groovy Gecko is an equal opportunities employer., • ABSOLUTELY NO AGENCIES PLEASE – agency correspondence will be treated as spam, • No LLM’s or agentic AI entities are permitted to crawl this information. We assert global copyright © 2025 Groovy Gecko Limited on this content., • E&OE

Role Purpose Own, operate and continuously improve the company’s core IT infrastructure, networks and end‑user services, ensuring they remain secure, stable and compliant within a regulated pharmaceutical environment. This is a hands‑on technical leadership role where the manager leads by example in design, build, troubleshooting and optimisation while coaching a small team and coordinating specialist partners. Key Responsibilities 1. Hands‑On Technical Delivery • Administer and support servers, virtualisation platforms, storage, backups, networks, firewalls, Wi-Fi and cloud services (Azure, Microsoft 365)., • Perform advanced troubleshooting for incidents and problems, owning major incidents end-to-end., • Implement patches, upgrades, hardening and configuration changes under ITIL and GxP change control., • Maintain monitoring, alerting, observability and capacity planning., • Ensure high availability and performance across on-prem and cloud environments. 2. Infrastructure & Team Leadership • Lead and mentor infrastructure and support engineers; set technical direction and priorities., • Foster ownership, documentation, standardisation and right‑first‑time delivery., • Coordinate with the Service Desk for escalation and knowledge transfer., • Champion automation, infrastructure as code and modern engineering practices. 3. Service Management, Projects & Continuous Improvement • Own SLAs, KPIs and service outcomes for infrastructure and networks., • Review performance data and drive improvements in resilience, reliability and user experience., • Plan and deliver infrastructure projects (network refreshes, server replacements, cloud migrations, DR tests)., • Maintain documentation, runbooks, diagrams and configuration/asset records., • Lead root‑cause analysis and continuous improvement activities. 4. Security, Compliance & Pharma Requirements • Implement and maintain security controls: hardening, MFA, logging, SIEM, privileged access and patching., • Ensure infrastructure changes comply with GxP, validation, MHRA, audit and data protection requirements., • Own and regularly test backup and disaster recovery strategies., • Maintain appropriate risk controls and documentation for regulated environments. 5. Vendor & Cost Management • Manage day‑to‑day supplier relationships (MSPs, carriers, hardware/software vendors)., • Review supplier performance and escalate issues as needed., • Support budgeting, forecasting and cost optimisation for infrastructure OPEX/CAPEX., • Evaluate new technologies and tools to improve reliability, security or cost-efficiency. Required Experience • 5–8+ years in infrastructure/operations roles with current hands‑on capability., • Strong experience with Windows Server, AD/Azure AD, M365, VMware/Hyper‑V, storage, backups and networking., • Experience leading a small team or acting as an informal technical lead., • Experience in regulated, manufacturing, healthcare or pharma environments is highly desirable., • Familiarity with ITIL processes and structured documentation. Skills & Attributes • Deep technical expertise with willingness to remain hands‑on., • Strong troubleshooting mindset; calm under pressure., • Clear communicator able to translate technical issues for non‑technical stakeholders., • Organised, documentation‑driven and improvement‑focused., • Comfortable challenging legacy systems and driving modernisation.

About us: Encompass Digital Media is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients’ content from any source, in any format, to any destination in the most efficient and reliable way possible. Summary of Role: The role of the Broadcast Services Department is to deliver an unsurpassed service to our clients. The MCR Operator is a fundamental element in the make-up of this department. Communication, drive and attention to detail at all levels from the MCR Operators are key to our success as a customer-focused provider of managed services. The MCR Operator is responsible for carrying out a range of operational duties associated with the play-out, distribution, monitoring and routing of MCR services. The MCR Operator works effectively with internal teams, customers and external suppliers to ensure EDM continues to deliver outstanding customer service. This role would be suitable for someone with Service Desk operative experience, and you will be required to work shifts on a rolling rota schedule pattern, including nights and weekends. Position is shift based and onsite. Job Purpose: Key Result Areas: • Maintain operational standards according to agreed procedures and service level agreements., • 1st Line Support of MCR equipment and systems, taking redundancy measures or strategies to maintain service output in the event of faults or breakdowns. • Communicate fault conditions in a timely and coherent manner to staff, customers, and service suppliers. This includes escalations to management, call-out of support engineers and customer escalation as detailed in the escalation procedures. • Liaise with various service providers and external parties, providing a technical co-ordination role in service impacting situations and other emergencies. • Responsible for the implementation of short notice transmitter cover in the event of breakdowns occurring at remote sites, under agreed procedures. • Interface with the MCR Shift Supervisor to proactively identify and develop new procedures and processes to improve the operation and meet the often rapidly changing needs of the department. • Provision of day-to-day operations, services, and functions through appropriate use of scheduling, routing, automation, and monitoring systems located in the MCR Operations Room. • Control and monitoring of remote equipment at unattended sites associated with transmitter operations. • Maintain accurate logging and reporting relating to all aspects of MCR operations., • Maintain a secure working environment in line with the requirements of the EDM ITIL Policy to protect individuals, information and EDM Assets. • Ensure that EDM’s health and safety guidelines and policies are always followed. Role Specific Skills Required: • Excellent all-round communication skills., • Be a team player., • Service Desk experience., • Able to work well under pressure and to adhere to strict deadlines., • Very organised and accurate with high degree of attention to detail., • Willingness and ability to work unsociable hours., • Desire to expand technical knowledge within IT and broadcast systems., • Logical and analytical problem-solving skills., • Ability to analyse upcoming workloads, arranging and prioritising tasks as necessary., • Strong time-management skills., • Desire to progress career within the company and build on learned skills and abilities. Essential Qualifications/Experience: • Experience of working in an MCR operational environment., • Experience of working in broadcast operations and with associated technology as applied to OTT, HF broadcasting, radio, TV, satellite, internet, and multimedia. • Experienced in the operation of broadcast and IT equipment., • Have an awareness and general understanding of UNIX/Windows operating systems. Desirable Qualifications and Experience: • Service Desk Operator, • Knowledge of broadcast workflows and distribution of content via satellite, IP, fibre, and cloud., • Knowledge of IT processes and networking., • Knowledge of world geography and general interest in current affairs and the media., • Knowledge of OFCOM specifications and guidelines Benefits include: • 264 hours annual leave per annum, inclusive of bank holidays, • Matched up to 5% pension contributions and independent pension advice, • Health benefits including eye care vouchers, health cash plan and 24/7 employee assistance programme, • Income protection and life assurance benefits, • Regular wellness and engagement events, • Performance recognition awards

IT Support Assistant (Legal) Prestigious US law firm with offices based in a sought-after City location is seeking an experienced and knowledgeable IT Support Assistant (Legal) on a permanent, full-time basis. • Salary to £40,000, • Exceptional employee benefits,, • 30 days annual leave plus bank holidays, • 10:00-18:00 working hours and office based (Monday-Friday), • St Pauls / Blackfriars / City Thameslink We’re looking for candidates with 2- years of IT support experience to provide internal customer service, second level problem resolution, and desktop technology support & site support as well as also participating in special projects as assigned. Key Responsibilities of the IT Support Assistant (Legal): • Works with callers to resolve normal and unusual information system problems, or escalates as defined in normal operating procedures, • Provides technical support and problem resolution activities for assigned site, • Installs PC’s and related hardware; investigates hardware problems and performs minor repair, • Supports new joiners set ups as and when required, • Interfaces with vendors & the firm’s Technical Services for resolution of telecom, videoconference, network, systems, and/or related hardware problems, • Uses technical tools and knowledge to meet or exceed performance standards and expectations Skills & Requirements IT Support Assistant (Legal): • Must have 2-3 years’ experience working in a similar role within a law firm, • An education focused on IT qualifications and a genuine passion for IT, • Knowledge of and experience in configuring, installing, and supporting the hardware and connectivity components of single user workstation is desirable, • Proven experience with desktop and server operating systems, including application support experience (Windows 10, Office 365), • Knowledge of videoconferencing / telecom support and iOS and Android devices, • Experience with Asset Tracking and process is desirable

The Oracle Cloud Infrastructure (OCI) Offensive Security team provides OCI with the capabilities to ensure our systems and services meet the security objectives we communicate to customers. The Offensive Security group performs security assessments, vulnerability research, static and dynamic analysis research, penetration testing, red-teaming, and security tool development. We ensure the security of the software and hardware that runs our cloud infrastructure and strive for continuous improvement. The OCI Offensive Security group works as a team. We don't fit people into predefined roles. We bring together the right people who enhance team capability and build roles around each team member's skills and interests. Offensive Security Engineer Oracle Cloud Infrastructure Group The Oracle Cloud Infrastructure (OCI) Offensive Security team provides OCI with the capabilities to ensure our systems and services meet the security objectives we communicate to customers. The Offensive Security group performs security assessments, vulnerability research, static and dynamic analysis research, penetration testing, red-teaming, and security tool development. We ensure the security of the software and hardware that runs our cloud infrastructure and strive for continuous improvement. The OCI Offensive Security group works as a team. We don't fit people into predefined roles. We bring together the right people who enhance team capability and build roles around each team member's skills and interests. Values are OCI's foundation and how we deliver excellence. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are continually learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future. You can learn more about us by visiting ___. Are you interested in building large-scale distributed security systems and tools for the cloud? Do you love the idea of working in an environment with the excitement of a start-up, but the financial backing of a Fortune 100 company? This role offers huge upside potential, high visibility, and fast career growth without the risks of a typical start-up. We are growing fast, maturing, and working on results-oriented initiatives. A security-focused leader can have significant technical and business impact. This is a unique opportunity to work with smart people to solve complex problems in distributed systems, security, and multi-tenant Infrastructure-as-a-Service (IaaS) operating at massive scale. The biggest challenges for the team is the dynamic and fast growth of the business, driving us to improve our systems, tools, and automation to scale to our security expertise several orders of magnitude greater than what we can support today. We understand that software is living and needs investment. The challenge is making the right tradeoffs, communicating those decisions effectively, and crisp execution. We hope you like working at scale as much as we do because Oracle has no shortage of it! Craft the future of one of the largest clouds on earth with us! Our ideal candidate is a hardworking and hands-on engineer who cares about security and improves their knowledge every day. We're looking for hands-on cloud hackers with expertise and passion in identifying and exploiting complex security problems in distributed, multi-tenant services and infrastructure. We operate distributed systems at a high scale, worldwide. These are the foundations of our cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with a best-in-class and ever-expanding set of cloud-based services. A security-focused engineer at any level can have significant technical and business impact. Come shape the future of one of the largest clouds on earth with us. To get you excited, here is a list of some of the projects over the last year this team has worked on: • Big iron - ExaLogic, ExaData, UltraSPARC, InfiniBand, • Firmware reverse engineering of various hardware components, • Developing custom fuzzing platforms for code-coverage analysis, • Several different hypervisors, • Linux and Windows kernel mode non-sense Responsibilities • You enjoy diving into complex source code audits to reveal subtle security vulnerabilities, • Writing new tools such as fuzzers in languages such as C/C++, Python, Ruby, Go or Java,, • Tearing apart an undocumented file format or network protocol, • Coming up with novel techniques to solve unique and interesting security problems, • Review new services, including their integration points with existing services, • Guide security projects beyond the scope of performing assessment work, • Identify and disclose vulnerabilities to 3rd party vendors, • Design complex systems and services that improve quantity or quality of offensive security output, • You'll reviews new features of moderate complexity in existing systems, identifying areas of new risk created; work with service teams to explore and recommend mitigations; and collaborate across service teams and security stakeholders., • Review new services, including their integration points with existing services, • Guide security projects beyond the scope of performing assessment work: identifying and disclosing vulnerabilities to 3rd party vendor or design of complex systems and services that improve quantity or quality of offensive security output, • You'll drive organization wide improvement in the form of engineering practices, security architecture, operation practices or development practices., • 6+ years of experience in vulnerability discovery / security engineering / application security, • Threat modeling experience of microservice architectures, • Experience working in a large cloud or software company, • Extensive research or experience with multiple classes of security bugs, • Evidence of contribution to the security community in the form of conducting training / thought leadership / conference talks / publications, • Improve security throughout the organization, identifying areas of risk or opportunities for improvement and piloting them, • Be a subject matter expert in at least one business-critical area (e.g. cryptography, hardware security, operating systems, authentication protocols, fuzzing, DoS mitigation, networks, distributed systems), • Collaborative track record working between internal teams and external organizations, • Excellent organizational, verbal and written communication skills, • Intermediate knowledge of Linux OS Internals, • Undergraduate or Graduate degree in Electrical Engineering, Computer Science, or another related field or equivalent work experience., • Hands-on experience developing services on a public cloud platform (e.g., AWS, Azure, Oracle), • Building continuous integration/deployment pipelines with robust testing and deployment schedules, • Experience working with internal customers and translating requests into prioritized work or features, • Expertise in applying risk identification techniques to develop security solutions, • Experience and understanding of Cryptographic algorithms, standards, implementation and application, • Experience and understanding of threat modeling, penetration testing, reverse engineering and attacks on software, • Experience working with large enterprise customers

Meet AiCore AiCore exists to help large employers in England get every employee using AI to drive revenue, cut costs and boost productivity through role specific training pathways that are fully government funded. Our track record (proof we can deliver) • Originated at Imperial College London, where we founded the Machine Learning Society with DeepMind sponsorship and educated 6,000+ students pro bono., • Selected by NVIDIA to deliver specialised training via their Deep Learning Institute across top UK universities., • Became the fastest-growing AI bootcamp in the UK, training 1,500+ people during Covid-19., • Partnered nationally with the UK Department for Education, delivering outcomes that contributed to an estimated £17,310,932 tax uplift and supporting 740 people into employment., • Apprenticeship business holds Grade 2 Ofsted and 91% completions. The Role: Fractional Head of Quality & Compliance (Apprenticeships) We’re seeking a single, senior owner to put a robust, inspection-ready quality and compliance operating system in place without requiring a full-time hire. What you’ll own (fractional but accountable) As Fractional Head of Quality & Compliance, you will own and elevate the quality, compliance, and continuous improvement system across AiCore’s apprenticeship provision. Your mandate is to protect outcomes (for learners and employers), protect funding (ESFA rules and audit readiness), and raise the bar on teaching, learning, assessment, and operational rigour so that quality scales as we scale. This is a role for someone who can operate with high autonomy in a fast-moving, remote-first environment, while bringing the discipline and credibility of an inspection-ready quality function: robust SAR/QIP cycles, strong internal audit, clean ILR/data controls, and a culture of accountability. Because the role is fractional, success depends on leverage: you’ll set standards, controls, cadence, sampling and escalation; delivery/ops leaders execute day-to-day activity, with you providing oversight, coaching, and risk-based assurance. Your scope mirrors what top-tier Heads/Directors of Quality typically carry in high-performing ITPs: ESFA funding compliance, EIF alignment, internal quality assurance, TLA/OTLA expectations, data integrity (including ILR), inspection readiness, staff development/standardisation, and safeguarding assurance. Engagement model (Fractional) • Weekly cadence: quality governance, KPI/risk review, action tracking, targeted sampling and coaching, • Operating model: you own the system (standards, assurance, audit readiness, inspection readiness); nominated owners in delivery/ops execute actions and maintain evidence day-to-day, • Surge capacity: option to increase time commitment temporarily around audit windows, SAR/QIP deadlines, or inspection readiness milestones Quality Team Vision We’re building a quality function that is: • Outcomes-obsessed: completion, progression, employer satisfaction, and learner experience, • Inspection-ready at all times: no “inspection panic” culture—just strong cycles and evidence, • Commercially aware: quality that accelerates growth rather than slows it—without compromising compliance Who This Is For • You’ll likely thrive here if you:, • Take pride in high standards, clean evidence, and disciplined operating rhythm, • Enjoy building systems that make teams better (not “quality police,” but quality leadership), • Can challenge constructively, coach confidently, and hold peers accountable, • Like high-growth contexts where you must prioritise, simplify, and execute, • Believe apprenticeships can be a serious engine for capability-building done properly What We Offer • Real ownership of the quality & compliance strategy and operating system (fractional, but decisive), • Direct access to leadership; high influence on how AiCore scales delivery, • Remote-first autonomy with a high-performance, high-integrity culture, • Investment in professional development (inspection readiness, leadership, coaching, sector CPD), • The opportunity to build a quality model for modern AI capability-building not generic training What We Expect From You Core Responsibilities • Quality Strategy & Continuous Improvement, • Audit, Compliance & Risk Management, • Teaching, Learning, Assessment & Learner Journey, • Inspection Readiness & External Relationships, • Safeguarding & Learner Protection, • Leadership & Enablement Requirements (Essential) • Proven experience leading quality in apprenticeship / work-based learning provision, with credible ownership of SAR/QIP cycles, internal audit, and inspection readiness, • Strong working knowledge of ESFA funding rules/compliance and the Education Inspection Framework, • Demonstrable ability to drive improvement in teaching/learning/assessment standards and learner outcomes, • Strong command of performance data and compliance reporting (including ILR-related integrity controls), • Comfortable operating with autonomy in a remote environment; high standards, high integrity, direct communication style Nice to Have • Experience as an Ofsted Nominee or leading a provider through inspection/monitoring with strong outcomes, • Governance/advisory experience or board-level quality reporting, • Experience scaling quality systems in a high-growth environment (new standards, new cohorts, new delivery teams) Location Remote-first (UK-centric), with occasional travel as required for quality activity, partner engagement, or inspection-readiness milestones. Compensation Competitive, dependent on experience. Structured as a day rate or monthly retainer (fractional).

C++ Developer / Backend Software Engineer (Windows C / C++) Remote UK to £70k FTC Are you a skilled backend focussed C++ Developer? You could be progressing your career in a senior, hands-on role at a global market data provider.As a C++ Developer you will join an Agile team focussed on building and maintaining Exchange Connectivity software systems that require real-time and low latency, maintaining data feeds and developing key underlying transport protocols for data transmission. The platform has been built with C++ and C# deploying to AWS and requires high scalability and low latency - they currently handle 40 billion messages per day. Location / WFH: You can work remotely (in the UK) if you're not within a commutable distance of London. Please note this is a 12 month Fixed Term Contract. About you: • You have C / C++ development skills on Windows OS, • You have full software development lifecycle experience, • You have a good knowledge of networking protocols e.g. TCP/IP, multicast, • You have a strong grounding in Computer Science fundamentals e.g. multi-threading, OOP, Data Structures, Design Patterns, • You're collaborative with great communication skills, • You are UK based and do not require visa sponsorship What's in it for you: As a C++ Developer / Backend Software Engineer you'll receive a competitive package: • Salary to £70k + bonus, • 25 days holiday, • Pension, • Life Assurance and Income protection, • Private Medical and Dental care, • Gym subsidy and wellness apps, • Cycle to work scheme, • Ability to buy stock options, • Family leave and sabbaticals, • Continuous training and career development including personalised budget, • Gain valuable finance / exchange connectivity experience Apply now to find out more about this C++ Developer / Backend Software Engineer (Windows C / C++) opportunity.

Job Title: Principal Cyber Security Architect Location: Fully Remote (UK wide travel required) Employment Type: Permanent Salary: Competitive Start Date: Immediate Industry: IT Services & Consulting One our Cyber & IA consultancies are looking for a hands-on Principal Cyber Security Architect who will shape and lead secure technical solutions for high-profile Defence and Government programmes. If you love solving complex security challenges, influencing strategy, and making a genuine impact - you’ll love it here. This is a remote role with flexibility for travel across the UK, Europe, and occasionally globally required. Principal Cyber Security Architect – Key Responsibilities • Lead security architecture and assurance across full systems engineering lifecycle, • Guide clients on standards including NIST, CAF, CE, Secure by Design, • Own technical delivery + build trusted client relationships, • Work across multi-disciplinary teams to secure innovative systems, • Support pre-sales, tenders, and technical proposals, • Stay ahead of latest cyber developments through funded training & events Principal Cyber Security Architect – Key Skills Required • 7+ years client-facing technical security delivery (public sector ideal), • Deep infrastructure experience (Windows, Linux, SQL), • Knowledge of private/public cloud security, • Experience with JSP440, JSP604/453, accreditation & approvals, • Strong understanding of Secure by Design principles, • CISSP strongly desired; technical degree or equivalent Please apply now if this role is of interest.

A Level One Engineer in a Service Desk role is typically an entry-level position in IT support. An understanding of IT service management best practices, focusing on delivering quality IT services. Familiarity with operating systems (Windows, macOS, Linux).

Candidates must have at least 5 years of IT support experience, a relevant degree, and proficiency with tools such as Service Now and Windows 10. This position offers attractive benefits including a high bonus, non-contributory pension scheme, and private healthcare. In this role, you will provide u

A leading IT support provider is seeking a 3rd Line Citrix Support technician for a key role in managing Citrix infrastructures and providing advanced support for Windows platforms. The ideal candidate has strong experience in Citrix, Windows Server, and troubleshooting skills, with excellent commun

Familiarity with the Atlassian Suite (a plus). IT Skills: Solid knowledge and troubleshooting abilities for hardware and software (Windows environment). Essential soft skills: customer service abilities, able to support multiple clients/tasks at once, troubleshooting abilities.

Location: TeddingtonSalary: £40,698 per annum Who we’re looking for We’re looking for a repairs technician who has a particular focus on carpentry to carry out reactive and planned works in our customers’ homes. You’ll be completing installations, repairs and maintenance work. This will include staircases, windows, doors, and furniture, as well as some minor after trade work such as brickwork, plastering and basic plumbing. Doing your job brilliantly means completing your work to the highest level, first time, and making sure we always work in accordance with rules, regulations and our contract. You’ll also keep and maintain records for audit purposes, work collaboratively with other teams, and make sure we’re always working safely. Your experience in a similar all-round multi-trade role along with the ability to undertake various tasks such as plumbing, carpentry, patch plastering and tiling will mean you’re able to make a difference to our customers repairs straight away. By always understanding you’re working in a customer’s home and taking the time to listen, understand and identify the best way forward, you’ll help us to deliver the highest level of customer service and keep our homes safe. Due to the nature of the role being within occupied premises, you will be asked to complete an enhanced DBS check if offered the role. When we're hiring, we look for people who connect with our KOSMIHC values: • We know our stuff, • We make it happen Feel a connection? If this sounds like you, click on 'apply now' Closing date for applications 9 December

Technical Support : Offer support to end-users, resolving hardware, software, and networking issues, either remotely or on-site for Windows 10, 11 and Office 365. Devonshire Hayes have partnered with a fantastic company as they are looking to hire a talented IT Support Analyst to join their team. Mi

At least 5 years of experience as a systems engineer, systems administrator, or similar role. Amwins Global Risks is seeking a Systems Engineer to join our IT team and help us maintain and deploy our applications and services. Strong knowledge of Windows operating systems and IIS web servers.

Senior C++ Rust Windows Engineer - Top tech firm!.My client is building the world's leading IT Security Platform and is seeking a Senior Engineer to oversee all Windows development, integrating C++ and Rust libraries with various systems.The role involves implementing cutting-edge low-level networki

Contact Server Consultancy today to discover how Windows Server 2025 can overhaul your IT infrastructure and ensure continued competitiveness in the dynamic digital landscape. Azure Arc extends Azure management capabilities to Windows Server 2025, regardless of whether the servers are on-premises, a