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White Collar Factory (95009), United Kingdom, London, London Penetration Testing Manager Capital One Offensive Security reduces cyber risk by uncovering vulnerabilities and weaknesses in the enterprise cyber environment through coordinated ethical hacking and penetration testing scenarios. This position works closely with team members to plan, coordinate, execute and report on sophisticated ethical hacking exercises, to identify cyber vulnerabilities and reduce the risk posture of enterprise systems. This role will be responsible for the identification and exploitation of security weaknesses, providing actionable recommendations, and collaborating with various teams to enhance our security posture. About this role: The successful candidate for this position will be part of an exciting and dynamic environment to build and deliver industry leading ethical hacking capabilities to continuously protect and defend Capital One brand, systems and data. Offensive Security is part of the Cyber Operations and Intelligence program and assists with identifying opportunities to enhance Capital One’s information security posture against a broad range of cyber threats, and develop strategies to most effectively address the threats. What you’ll do: * Leading and overseeing penetration testing of enterprise networks, services, applications, and infrastructure. * Contributing to the development of a comprehensive penetration testing strategy that aligns with the organization's overall security objectives. * Analyzing penetration testing results and providing actionable insights to relevant stakeholders to drive remediation efforts and improve the organization's security posture. * Staying abreast of emerging threats and attack techniques to ensure that the team’s strategy and techniques remain relevant and effective. * Providing mentorship and guidance to foster professional development and enhance the team's overall capabilities. * Working with developers on remediation guidance and improvements throughout the Software CI/CD pipeline. * Clearly and effectively conveying technical information and results to diverse audiences, including senior management and those without a technical background. What we’re looking for: * Information security experience in one or more of the following areas: red teaming, penetration testing, application security, or network security. * Experience with security testing tools and tradecraft. * Able to communicate effectively up, down and across the organization, both verbally and in writing. Including the ability to explain complex technical findings to technical teams and executive audiences. * Proven ability to manage technical staff and projects, perform effective long term planning and implement continuous process improvement practices. * Should have a strong understanding of networking concepts, Windows, Linux and Mac operating systems, cloud and web application vulnerabilities and exploitation. Any of these would be advantageous (but we'd still love to hear from you): * Bachelors Degree or equivalent certification * Security testing of cloud environments. We’re invested with AWS but will consider those who have worked on any other major public cloud provider (Azure, GCP). * Experience in offensive security tool development, customization or expansion. * Ability to code comfortably in one or more interpreted languages (eg. Python, Bash, PowerShell, Perl, Ruby) and one or more compiled languages (eg. C, C++, C#, Golang, Rust, Java, Objective-C) * One or more of the following certifications (OSCP, OSCE, GPEN, GXPN, CRTO, CREST Certified Simulated Attack Manager) Where and how you'll work This is a permanent position and can be based in either our London or Nottingham Head Offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London Head Office office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

EUC Analyst London (Hybrid) Up to £75,000 + benefits Permanent A leading London professional services organisation is looking for an experienced EUC Analyst to join its IT team. This is a hands-on role focused on modern endpoint management, Microsoft cloud technologies and end-user device security. Working as part of a collaborative IT function, you will help manage and improve the organisation’s end-user computing environment, supporting several hundred users across Windows devices, Microsoft 365 and mobile platforms. Key responsibilities • Manage and support the end-user computing environment including Windows desktops, laptops and mobile devices, • Administer Microsoft Intune / Endpoint Manager for device management, compliance and software deployment, • Deploy and manage devices using Microsoft Autopilot and modern cloud-based deployment methods, • Support Microsoft 365 services including Teams, OneDrive, SharePoint and Exchange Online, • Package and deploy applications using tools such as SCCM, Intune Win32 apps or similar technologies, • Manage endpoint security technologies including Defender for Endpoint, BitLocker and application control tools, • Use PowerShell scripting to automate administrative tasks and processes, • Support mobile device management for iOS and Android devices, • Act as a third-line escalation point for EUC related incidents, • Maintain technical documentation, procedures and troubleshooting guides, • Strong experience administering Microsoft Intune / Endpoint Manager, • Experience deploying devices using Microsoft Autopilot, • Advanced knowledge of Windows 10 / Windows 11 enterprise environments, • Microsoft 365 administration including Teams, OneDrive, SharePoint and Exchange Online, • Application packaging and deployment experience (SCCM, Intune Win32 apps or similar), • Experience managing endpoint security tools such as Defender for Endpoint and BitLocker, • PowerShell scripting for automation and administration, • Mobile device management experience for iOS and Android, • Experience supporting enterprise environments of 500+ users, • Familiarity with ITIL processes Salary: up to £75,000 + benefits Location: London (Hybrid working)

Are you a Network Manager, Senior IT Technician or Senior ICT Technician individual working within schools? Are you looking to take the next step in your career into an IT Manager position? Here you’ll be joining a fast-growing organisation who supply outsourced IT services to the education sector. You will be working within a school and will be responsible for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school’s ICT network. Role: IT Manager aka IT Network Manager, Senior ICT Technician, School IT Support, Network ICT Manager, ICT Manager Salary: £40k - £44k base plus great benefits Location: Northolt, West London You will be responsible for managing school ICT support contracts, technical support, emergency cover etc. You will be able to demonstrate your background as a Senior ICT Technician within schools and will need a good working knowledge of maintaining ICT hardware and software as well as working knowledge of maintaining networks. If you thrive delivering consultative support at 2/3 line level, then this is the perfect role for you. In return, you will enjoy career growth within a close-knit, friendly company who will invest in your personal development and training. What will you bring to the table? • Ideally you will have experience working in a school/education environment. You’ll have knowledge of switches, virtual and physical server environments and backups. Above all, you’ll be friendly and versatile with the ability to communicate on all levels., • We’re looking for specific technical experience with the likes of Windows Server, AD, Hyper-V and cloud technologies such as Office 365/Azure., • Ideally experience of upgrading a school IT System Like the sound of this? Apply now to find out more!

SecOps Engineer - Central London Up to £75,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: • Monitor security tools including SIEM (QRadar) and respond to threat detection alerts, • Triage, analyse and prioritise security (via ServiceNow), • Investigate root causes of security issues and design effective remediation solutions, • Oversee Patch Management, • Conduct vulnerability scans with Qualys, analyse results and prioritise remediation, • Document SecOps processes and create knowledge base articles in line with best practices, • Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.), • Collaborate with external SOC teams, • Prepare post-incident reports and root cause analyses, • Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne, • Schedule and assess vulnerability scans on critical infrastructure, • Maintain patching compliance for OS, Microsoft Office and third-party applications, • Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes, • Produce weekly security operations reports, • Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: • Previous hands-on experience in SecOps or Incident Response, • Recognised Security certifications such as Security+, CEH, or Microsoft security certifications, • Strong knowledge of Microsoft Windows OS security and hardening, • Working PowerShell scripting ability for automation tasks, • Solid understanding of cloud-native security across M365, Azure and AWS, • Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: • Strong experience with Qualys, • Exposure to Varonis, • Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation), • Experience working with ServiceNow Initially 4 days per week onsite, dropping to 3 once passed probation (this is not negotiable).

An outstanding opportunity has arisen for a Platform Engineer to join a distinguished international law firm in London where you will assume a pivotal role in shaping the firm's cloud infrastructure and automation strategies. PLATFORM ENGINEER Salary: Competitive and based on experienceLocation: London What you'll do: You will play an integral role in embedding essential tools such as ServiceNow into core operational processes whilst ensuring all cloud-based systems adhere rigorously to security protocols. By meticulously documenting best practices and providing mentorship to peers, you will contribute significantly to a culture of knowledge sharing and perpetual enhancement. Your expertise will also be sought as an escalation point for resolving complex technical matters. Success in this appointment is defined not only by the delivery of resilient solutions but also by your capacity to foster trusted relationships across departments-ensuring the organisation remains at the vanguard of technological progress whilst upholding its enduring commitment to inclusivity and collective endeavour. What you bring: You bring substantial hands-on experience automating intricate IT infrastructures using contemporary tools such as Terraform across both public and private clouds. Your familiarity with CI/CD pipelines ensures seamless integration between development functions and operational teams. You are adept at scripting-whether employing Bash on Linux or PowerShell on Windows-and have successfully navigated complex global environments where effective communication is paramount. With meticulous attention to detail and steadfast dedication to process refinement, you deliver secure solutions aligned with prevailing industry standards. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

IT Systems Engineer - School Trust - West London Salary: £35,000 - £45,000 (depending on experience) We're looking for an experienced 2nd / 3rd Line IT Systems Engineer to join our forward-thinking school IT team. You'll play a key role in maintaining and developing the school's technology infrastructure, ensuring teachers, students, and staff have the tools they need to succeed every day. In this varied role, you'll support a wide range of systems including Windows Server, Office 365, Azure, networking, and backup environments. You'll be the go-to person for escalated support issues, system improvements, and infrastructure projects-helping to create a reliable, secure, and modern learning environment. Key Responsibilities: * Provide 2nd and 3rd line support for on-site and remote users across the school network * Maintain and troubleshoot Windows Server, AD, and Office 365 / Azure environments * Assist with infrastructure upgrades, migrations, and proactive system improvements * Support classroom technology, network switches, and backup solutions * Maintain accurate documentation and ensure systems meet compliance and safety standards * Work collaboratively with teaching and administrative staff to deliver outstanding IT service Requirements: * Experience in a school or education IT environment * Strong technical skills with Windows Server, Hyper-V, Active Directory, and cloud services * Solid understanding of networking (DNS, DHCP, firewalls, VLANs) * Excellent communication skills and a friendly, solutions-focused approach * Ability to manage workload effectively and take ownership of technical challenges This is a fantastic opportunity to step into a vital role at the heart of a vibrant and technology-driven school community-where every day brings new challenges and the chance to make a real difference Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

An established MSP with an impressive client portfolio is looking for a talented IT Service Desk / Helpdesk Analyst to join their team based in Central London - at least 3 days per week in the office. This will be a contract position initially for 2 months and inside IR35.The successful candidate will be tasked with logging and resolving a wide variety of 1st & 2nd line technical tickets for an established client base. Duties will include resolving basic queries such as onboarding / offboarding and permissions up to deployments, networking, security, liaising with 3 rd parties as well as some project work with senior Engineers.We are looking for a candidate with proven helpdesk / service desk experience, ideally in an MSP supporting multiple clients – logging tickets with a high-resolution rate. Some exposure to project work including office relocations, data migrations, booking couriers for client equipment. It is essential to have broad technical knowledge of a wide range of solutions such as ConnectWise, RMM systems (Asio / Addigy), Mac & Windows OS, Active Directory / Azure Active Directory, Virtual machines (Oracle & Hyper-V), Mac & Windows hardware build / deployment, printers / peripherals, cloud services (Microsoft 365, Google Workspace, Dropbox), Microsoft MDM Software (Intune, Addigy, Jamf, Apple Business Manager), Encryption (Bitlocker & FileVault), 2 factor authentication solutions (Duo, Google, Microsoft 365), Anti-virus deployments (Webroot & SentinelOne), email filtering (Proofpoint, Mimecast, Mesh) as well as general networking (IPv4 & DNS). The ideal candidate will also be an IT graduate or have a relevant industry certification (ITIL, MTA, MCSA, MCSE, CCNA or similar), although these are not essential.This IT Service Desk / Helpdesk Analyst role is paying up to £25 per hour depending on experience.

IT Trainer An exciting opportunity has arisen for a Junior IT Trainer to join a leading SME based in Covent Garden, London this position you would be expected to go to the office 2 times a week. The successful IT Trainer must have experience of Windows Server, Office 365 systems. This is a fantastic opportunity for an IT Trainer looking to progress their career at a fantastic organisation who encourage flexible working and working for home. This is a brilliant opportunity for an experienced IT Trainer to lead on new training initiatives and be responsible for a wide variety of programmes to ensure this fantastic organisation get the most out of their systems. You will get to work with stakeholders cross the business and play a key role in the training of the new systems. Skills required for the IT Trainer:- Strong & proven IT Trainer experience- experience of Windows / Office 365- Strong focus on delivery- Experience of delivering training programmes- Confident communicator who is able to deal with a wide range of stakeholders IT Trainer / Agile / Systems / Transformation Location: Covent Garden, LondonSalary: £40,000 + Brilliant benefits Apply now for immediate consideration regarding this excellent opportunity!Understanding Recruitment is acting as an employment agency for this vacancy.

Our client is currently recruiting a 1st line Support Technician to join their IT Operations Team. The 1st line Support Technician will be responsible for triaging tickets and supporting end users to a 1st line level. You will gain exposure to supporting end users both deskside and remotely. This will be based 4 days onsite in London and 1 day in Crawley. Key Responsibilities for the 1st Line Support Technician • Providing support to help users solve technical issues with their computers, both hardware and software and ensuring support requests are handled in an effective and efficient manner, • Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents, • Working within a team to triage problems and either work on them directly, escalate to another Engineer, or direct to another team, • Logging technical support requests over the telephone or by email, • Using remote control tools and technologies to assist end users as required, • Previous experience in an IT support-related role, • Experience troubleshooting software (Windows 10 and 11), networks (wired & Wi-Fi) and fault diagnosis of hardware, • Knowledge of Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) is essential with experience of Microsoft 365 (deployment, troubleshooting, Mail Flow Analysis, etc)

Position: Systems Consultant (3rd Line / Infrastructure) Location: North London area Company: Leading European Managed Service Provider About Us: Join one of Europe’s top 10 MSPs is recruiting to add to their existing dynamic team. The Company delivers enterprise-level IT infrastructure, cybersecurity, support, and consultancy to mid-market and growing businesses. With a strong focus on learning, development, and career growth, we are expanding through innovation and strategic acquisitions. The Role: We’re looking for a proactive, senior Systems Consultant/3rd Line Infrastructure to join the Infrastructure Services Team. As a 3rd line specialist, you’ll manage complex technical issues, drive automation and standardisation, and act as a trusted advisor to both internal teams and clients. The role blends technical expertise with consultative impact, supporting cloud-first, secure, and resilient IT environments. Key Responsibilities: • Lead resolution of complex incidents and provide 3rd line escalation support., • Oversee proactive service delivery, including monitoring, patching, and optimisation., • Drive automation, standardisation, and infrastructure improvements., • Support customer security, backup, and disaster recovery strategies., • Mentor 1st and 2nd line engineers, sharing knowledge and raising team capability., • 2–3+ years in 2nd/3rd line or senior infrastructure roles within MSP or enterprise settings., • Expertise with Microsoft 365, Azure, Windows Server, Active Directory / Entra ID, Group Policy., • Experience with virtualisation (VMware/Hyper-V), networking, firewalls, storage, and automation., • Strong troubleshooting, root cause analysis, and proactive improvement skills. Why Join Us: Be part of a growing, forward-thinking IT services company that values expertise, innovation, and career development. Influence critical infrastructure decisions while working in a collaborative, supportive environment. Apply Now to advance your career in a senior, technically challenging role at a leading MSP.

EUC Engineer - London (Hybrid) - £40,000 to £45,000 Robert Half are working with a IT consultancy and managed services client on the recruitment of a talented EUC Engineer. This is a hybrid role (4 days onsite, 1 day remote) Key Responsibilities: • Administer Apple (macOS) and Windows endpoint management platforms (Jamf Pro, Microsoft Intune), • Build and deploy device policies, configuration profiles, compliance rules, and security baselines, • Manage device enrolment workflows (Apple Business Manager, Windows Autopilot) and oversee OS/device refreshes, • Package and deploy applications for macOS and Windows environments, • Administer Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) and Entra ID (Azure AD), manage users, groups, access policies, MFA, and conditional access, • Implement endpoint security solutions including encryption, patch management, hardening, and compliance controls, • 2+ years in a 2nd line/3rd line/EUC engineer position, hands-on with Apple and Windows environments, • Experience with Jamf Pro or Microsoft Intune (endpoint management), and Microsoft 365 administration, • Solid background in a client-facing role, ideally in a managed service provider or multi-client setting, • Proven ability with structured ticketing systems and enterprise environments, • Strong troubleshooting skills across macOS, Windows 10/11, networking fundamentals, and endpoint security, • Experience with: Jamf Connect/Protect, Apple Business Manager, Windows Autopilot, Microsoft Defender for Endpoint, SCCM, Google Workspace, Mobile Device Management Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Network & Systems Engineer - Real Estate/ Construction - London £65,000-£77,000 + Discretionary Bonus & Benefits The Business Our client is a well-established London based construction firm delivering high-quality new build, refurbishment and fit-out projects ranging from £1m-£60m. Its client portfolio includes globally recognised brands and international recognised prestigious institutions. The Role Part of a small team of 3, the Network & Systems Administrator will take ownership of the day-to-day operation, security and continuous improvement of the company's IT infrastructure. This is a hands-on technical role supporting both head office and live construction sites. Reporting to the IT Director, the successful candidate will work closely with internal stakeholders, third-party suppliers and consultants to ensure systems are secure, reliable and scalable. The role requires a strong technical foundation, a proactive mindset and the ability to balance infrastructure leadership with high-level technical support. Key Responsibilities Network & Infrastructure • Implement, manage and support Fortinet solutions including FortiGate firewalls, FortiManager, FortiAnalyzer and FortiClient VPN, • Administer Windows Server environments including Active Directory, Group Policy, DNS, DHCP and file services, • Support virtualised environments IT Operations support assistance Skills & Experience • Proven experience as a Network / Systems Administrator or similar role, • Strong hands-on experience with Fortinet products, particularly FortiGate firewalls and VPNs, • Solid networking knowledge (TCP/IP, VLANs, routing, firewalling), • Strong understanding of cyber security fundamentals and best practice, • Experience administering Microsoft 365 environments, • Strong knowledge of Windows Server, Hyper-V or Vmware and Active Directory This role offers the opportunity to take ownership of a growing, evolving infrastructure environment within a highly respected London construction firm. The successful candidate will play a key role in strengthening operational resilience, enhancing cyber security posture and supporting a dynamic business delivering projects for world-class clients. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

IT Infrastructure Engineer - Server / VMware / SAN - (DV CLEARED) We're looking for a hands-on IT Infrastructure Specialist to design, build, and integrate enterprise-grade on-premise environments. You'll play a key role in developing secure, efficient, and scalable infrastructure solutions-working across a diverse tech stack and leading delivery from concept to completion. What You'll Do • Design, build, and deploy Windows Server and Desktop environments, • Deliver OS builds and automation using MDT and SCCM, • Lead Active Directory and domain migration projects for modernisation and uplift, • Define, implement, and troubleshoot Group Policy configurations, • Manage SAN storage implementation, configuration, and data migration, • Deploy and maintain VMware infrastructure, ensuring performance and resilience, • Integrate with enterprise monitoring, patch management, and antivirus platforms, • Apply hardened build standards supported by vulnerability and compliance scanning, • Contribute to threat remediation and mitigation efforts, • Executing against the technical roadmap and project delivery plan, • Building and deploying server and client OS images within virtual environments, • Managing desktop and server OS upgrades and hypervisor uplifts, • Performing Active Directory and Group Policy updates and change testing Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

12-month FTC Opportunity as a Platform Engineer, focusing on the Control-M Platform. CONTROL-M PLATFORM SPECIALIST Salary: £85,000 - £95,000Location: London You will join a team that exemplifies supportiveness, values diverse perspectives, and fosters open communication whilst investing significantly in your professional development. The company's ethos is grounded in collaboration, flexibility, and mutual respect-ensuring you are both valued and empowered to effectuate a lasting impact. What you'll do: In the capacity of Control-M Platform Specialist, you will assume responsibility for safeguarding the dependability of mission-critical systems through expert stewardship of the Control-M platform. Your daily remit will encompass hands-on management of installations and upgrades; troubleshooting intricate issues; optimising workflows for enhanced efficiency; as well as collaborating with stakeholders to shape future enhancements. You will be instrumental in advancing automation initiatives that empower users via self-service capabilities whilst upholding rigorous compliance with regulatory standards. By preparing strategic presentations and maintaining comprehensive documentation, you will foster transparency across teams. Your proactive engagement in disaster recovery testing and cyber security management will underpin platform integrity. Success in this position is predicated upon your responsiveness to user needs, willingness to share knowledge generously with colleagues, adaptability in response to evolving priorities, and consistent delivery of dependable outcomes that sustain business continuity. What you bring: • Demonstrable expertise encompassing all facets of the Control-M platform (version 9+), including installation, configuration, maintenance, troubleshooting, optimisation, and user support.* Extensive experience operating across Windows and Linux environments within enterprise settings.* Proven proficiency in conducting root cause analysis for complex IT incidents utilising structured problem-solving methodologies.* Familiarity with regulatory standards such as DORA or GDPR pertinent to financial or technology sectors; experience ensuring compliance is highly advantageous.* Exceptional interpersonal skills facilitating effective communication with cross-functional teams whilst fostering co-operation on compliance initiatives.* Competence with ITSM tools such as ServiceNow or JIRA alongside monitoring systems; familiarity with automation tools is considered beneficial.* A higher education qualification or equivalent industry experience in Information Technology, Computer Science or Engineering disciplines.* Experience within regulated environments or critical infrastructure sectors where precision and accountability are paramount.* Advanced analytical abilities complemented by meticulous attention to detail when documenting processes or undertaking risk assessments.* Proficiency in Microsoft Office applications supporting preparation of reports, presentations or procedural documents. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

A specialist education technology provider supporting schools and Multi-Academy Trusts across the South-East is seeking an IT Support Engineer to be based on-site at a well-established secondary school in Surrey. This organisation delivers modern, enterprise-grade IT infrastructure to the education sector and works closely with leadership teams to ensure reliable, secure and forward-thinking technology environments. Location: Croydon (Site based) Salary: £26,000 – £30,000 DOE + Bens Contract Type: Full Time, Permanent The Role You will act as the dedicated on-site IT Engineer, providing day-to-day user support while administering and maintaining the school’s IT systems and network infrastructure. The schools are investing in modern technologies to support next-generation teaching, offering strong technical exposure in a progressive environment. Key Responsibilities • Provide responsive IT support to teaching and support staff, • Administer and maintain Windows Server (2019/2022/2025) environments, • Support Windows 11 devices and Microsoft 365 services, • Maintain wired and wireless networks, firewalls and filtering systems, • Troubleshoot PCs, laptops, mobile devices and AV equipment, • Keep users informed on issue resolution and system updates Key Attributes • Strong customer service mindset with excellent communication skills, • Logical, methodical and calm under pressure, • Comfortable supporting users at all technical levels, • Professional and personable within a school setting, • Motivated to continue learning and developing skills Experience Required • Experience supporting Windows 11 and Microsoft 365, • Exposure to Windows Server 2019/2022 environments, • Knowledge of networking fundamentals (wired, wireless, firewall basics), • Experience supporting end-user hardware and AV systems, • Must live within commutable distance of Surrey-based site, • Willingness to undergo enhanced DBS clearance

.Net Developer Assistant VP - Regulatory reporting City of London Hybrid (3/2 split) 6-month contract £405-£690 (via Umbrella) cer Financial are working alongside an international bank who are based in the City of London. They are seeking a .Net Developer Assistant VP to work with them on a 6-month contract. In this role you will develop and support C#.NET applications, analyse business requirements, manage databases, perform testing and QA, maintain IT environments, support users, and follow change management procedures before production updates. The responsibilities of .Net Developer Assistant VP will include: • Define and manage database objects; liaise with SQL and Oracle DBAs., • Write T-SQL and PL/SQL scripts for data analysis and business requirements., • Support system distribution via Citrix and application servers (Web & Windows apps)., • Troubleshoot system issues, implement fixes (code/SQL), and check servers and databases., • Follow development policies and maintain programming standards., • Update .NET Framework and Visual .NET versions in production., • Coordinate with development, technical, network, infrastructure teams, and Helpdesk for issue resolution., • Assess database performance and optimize data processing loads., • Support release management and maintain change history.

�? Join Our Team as a Senior IT Engineer (Mac Specialist - FTC)! �? Are you a Mac expert ready to take ownership of a predominantly Apple environment in a fast-paced, creative industry? Our client in the entertainment space is looking for a Senior IT Engineer with strong macOS expertise to lead, optimise, and support their Apple-first ecosystem. Contract Type: Fixed Term Contract (4 Months, potential extension)Salary: £45,000 - £50,000 annually (FTE)Working Pattern: Full Time, Office Based Key Responsibilities: �? Apple & Mac Environment Leadership (Core Focus) Why Join Us? ? Work in a creative, Apple-centric environment? Take ownership of a modern Mac infrastructure? Be part of an innovative entertainment organisation? Make a real impact in a high-visibility role Ready to bring your Mac expertise to the forefront? Apply now and help us power extraordinary experiences! ?? Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Cloud Infrastructure Engineer – 8 months – SC Cleared – Hybrid - London My customer is looking for an SC Cleared Cloud Infrastructure Engineer with strong cloud and Infrastructure-as-Code expertise to support the delivery of a large-scale Infrastructure Transformation project. This role requires a Security Cleared Cloud Infrastructure professional with solid, hands-on experience with DevOps, Terraform, and GitHub. Responsibilities of the Cloud Infrastructure Engineer: • Lead the complete transition of applications into the Azure environment., • Create Automation by implementing CI/CD pipelines using GitHub., • Implement and manage Infrastructure as Code (IaC) working with tools such as Terraform., • Provide SRE-level support, troubleshooting, and incident resolution for complex cloud environments., • Coach less-experienced engineers and champion collaborative knowledge-sharing., • Installing and configuring Windows based systems., • Integrate PowerShell automation with database operations, • Must hold an Active SC Clearance., • Must have experience completing large scale transformation projects., • Must have extensive hands-on experience:, • Azure DevOps, • PowerShell, • SQL, • CI/CD pipelines, • GitHub, • Terraform (Infrastructure as Code), • Desirable hands-on experience:, • Kubernetes, • C# development, • Packer, • Helm, • AKS Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Belcan is recruiting for an OT Security Engineer on a Permanent basis based from our South West London office. This project is working within the Oil & Gas Industry. You'll be joining a culture that values curiosity, expertise, and ideas as well as equal opportunities, inclusion, and authenticity. Location: London / hybrid - with ad-hoc visits to Norway and Poland. Job Purpose As an OT Cyber Security Engineer you will be responsible for providing OT cyber security support and oversight for product development groups and industrial control system environments within our client's organisation. This includes defining, managing, and enforcing IACS security controls, processes and procedures. Rely on experience in both information security and automation technologies focusing on industrial controls systems. Additional responsibilities include serving as a member of the IACS Cyber security team, the information and digital services team, working closely with sites, services, technical teams and product groups to ensure that security requirements and support are provided. Job Description • Provide secure design, development, and architecture requirements for Industrial Control Systems (ICS) environments and information and digital systems as they relate to ICS and automation., • Provide support to write, review, and maintain documents, policies, and standards governing the cyber security requirements for the ICS environment., • Provide secure architecture requirements for lab and development networks., • Perform security reviews and assessments of systems, networks, and processes/procedures in ICS environments., • Assist with testing, selection and implementation of security technologies in ICS environments., • Provide support for projects and initiatives that enables sites to accomplish project goals in a secure manner., • Provide support for management and remediation of vulnerabilities identified in ICS environments., • Support on the development of cyber security technology implementation strategies for ICS environments with clear understanding of the differences between IT and OT environments., • Support the execution of risk-based methodologies for cyber security assessments of ICS systems, including remote sites, onsite, third party, and on vessels., • Support on the creation of technical design documentation and to write technical reports for both technical and management consumption and understanding., • Follows the established metrics and key performance indicators to monitor the overall health and effectiveness of the ISC cyber security program., • Stays informed about the latest cyber threats to the ICS environment including threats towards the organisation., • Supports on the development of strategies and plans to mitigate emerging cyber threats. Experience required for this role: • Bachelor's degree or equivalent, • Strong technical ICS experience : ability to review configurations of ICS, identify best practices for backup and recovery of ICS, and understand industrial protocols., • Good general technical knowledge: Applications technologies, networks, protocols, databases, operating systems (Windows/Linux), • Understanding of Industrial Networks, • Experience using ICS software including:, • Engineering Software, • Version Management Software, • HMI Software, • OPC Software, • Working knowledge of networking concepts, ability to review network designs, and perform security assessments of network devices (e.g. switches, routers, firewalls)., • Cybersecurity certifications (e.g.: CISSP), • ICS Security Certifications (SANS GICSP, ISA/IEC 62443 Risk Assessment Specialist), • Experience implementing security controls, hardening, and technologies in automation systems and networks., • Experience implementing vulnerability and patch management in ICS environments., • Working knowledge of IACS Security standards., • Willingness to travel to other client sites in Europe (5%). This vacancy is being advertised by Belcan.

This is an office based role - please apply if you are local to the Kent County. The Role We are looking for an experienced Infrastructure Engineer with strong expertise in Fortinet / FortiGate firewalls and VMware vCenter to join a dynamic IT infrastructure team. You will play a key role in maintaining, securing, and optimising the organisation’s network and virtual infrastructure environment, ensuring high availability, performance, and resilience across business-critical systems. This role offers a mix of BAU support and project-based work, including infrastructure upgrades, security enhancements, and virtualisation improvements. Key Responsibilities • Design, implement, and support Fortinet / FortiGate firewalls and security appliances, • Manage firewall policies, VPNs (IPSec/SSL), NAT, VLANs, and routing protocols, • Administer and maintain VMware vCenter and ESXi environments, including VM provisioning and host management, • Monitor and optimise virtual infrastructure performance and capacity, • Support network infrastructure including switching, routing, WAN/LAN, and SD-WAN, • Implement security best practices across network and virtual environments, • Provide 2nd/3rd line support for infrastructure and network incidents, • Support backup, disaster recovery, and high-availability configurations, • Maintain infrastructure documentation, diagrams, and configuration standards, • Contribute to infrastructure transformation and cloud integration initiativesRequired Experience, • Proven experience in an Infrastructure or Network Engineer role, • Strong hands-on experience with Fortinet / FortiGate firewalls, • Solid experience administering VMware vCenter and ESXi hosts, • Strong understanding of network security principles and firewall management, • Experience with Windows Server and Active Directory, • Knowledge of virtual networking within VMware environments, • Strong troubleshooting and root cause analysis skillsDesirable Experience, • Fortinet certifications (e.g., NSE 4 or above), • VMware certifications (e.g., VCP), • Experience with hybrid cloud environments (Azure, AWS), • Experience with backup solutions (e.g., Veeam), • Automation or scripting experience (PowerShell, Python), • Experience with monitoring or SIEM tools

Messaging Engineer 12 Month Fixed Term Contract London (Hybrid – 2 days WFH) 35 hours per week | Shift pattern 7:30am – 6:00pm A leading international law firm is seeking an experienced Messaging Engineer to join its London-based IT team on a 12-month FTC. This is an excellent opportunity for a technically strong messaging specialist to work within a global, high-performing professional services environment supporting enterprise-scale messaging platforms. The Role The Messaging Engineer will be responsible for designing, building and supporting the firm’s global messaging services, including: • Email (Exchange 2019/SE & Exchange Online), • Email archiving, • Instant messaging, • Remote email access, • Evaluating new messaging technologies to improve service levels and reduce costs, • Supporting delivery of new messaging services and enhancements, • Resolving messaging incidents in line with SLAs, • Acting as a technical escalation contact for Service Desk and IT teams, • Performing preventative maintenance, • Maintaining documentation and inventory records, • Ensuring compliance with IT policies and licensing agreements, • Preparing high-quality technical documentation Essential experience: • Windows Server & Active Directory, • Microsoft Exchange 2019/SE (3+ years), • Exchange Online, • Intune, • Microsoft Teams, • Enterprise Vault or similar archiving tools, • MobileIron or mobility solutions, • Exchange Online Protection, • PowerShell scripting for automation, • Highly analytical and solutions-focused, • Comfortable working under pressure and meeting strict deadlines, • Able to explain complex technical concepts to non-technical stakeholders, • Client-focused with strong communication skills, • Detail-oriented and thoroughWorking Pattern, • 35 hours per week, • Shift pattern covering 7:30am – 6:00pm, • Hybrid working (currently 2 days from home, subject to business need)

• Sales Engineer (UK home based, current SC cleared), • Engineer, • United Kingdom (Home-Based)Sales Engineer (UK home based, current SC cleared)Location: Remote (UK-based) - with travel to customer sitesSalary: £90,000 - £120,000 +20% bonus + car allowance + extensive benefits package Our client is at the forefront of digital transformation, supporting the world's most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Sales Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current SC clearance.Key Requirements: We are looking for a client-facing technical expert with deep presales experience, capable of operating in complex and secure environments.Role & Responsibilities: As Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders.Responsibilities include:, • Leading technical discovery and supporting the full sales cycle, • Differentiating solutions from competitors using compelling value stories, • Acting as a technical expert across integrators, service providers, and Government, • Partnering with product and engineering to influence roadmaps and relay market feedback, • Contributing to technical documentation, RFPs, and whitepapers, • Mentoring Sales Engineers, attending client meetings alongside them, • Building strong customer relationships and identifying upsell opportunities, • Representing customer needs internally and advocating for technical alignment, • Participating in industry events, speaking engagements, and strategic initiativesRemote Working: Officially home-basedMust be comfortable with regular travel for:, • Client meetings 3-4 days per week, • Annual conference, • Quarterly convention for Sales EngineersLocation Preference:, • Preference for candidates based in Central or Southern UK, • Northern England considered for exceptional talentEssential skills and experience:, • Current SC clearance, • 5+ years' experience in IT, with 2+ years in presales, • Demonstrable success supporting UK Government or public sector clients, • Ability to translate technical challenges into clear commercial value, • Cisco routing, switching, gateways, and applications, • TCP/IP, SNMP, Netflow, VoIP, • LAN/WAN topologies (MPLS, Frame Relay, ATM), • Security concepts and network infrastructure design, • Network performance and fault/alert management, • Operating systems - Linux, Windows, • Cloud and virtualisation technologies - SDN/NFV, Public/Private Cloud, • Performance tools - HP/OV, Tivoli, EMC SMARTS, ArcSight, • Relevant certifications - CCNA, CCNP, CCIE, • Formal presales training (e.g. Sandler, Siebel, Afterburner), • Excellent communication and presentation skills - verbal, written, and visual, • Comfortable with 60-70% UK travelDesirable qualifications:, • Degree in Computer Science, Software Engineering, or equivalent technical military training., • MBA or relevant business/leadership qualification, • Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop, • Experience authoring whitepapers, contributing to product strategy, • Familiarity with security audits, RFP/RFI responses, • Track record of mentoring technical presales teamsWhy is this a great opportunity? Our client is at the forefront of digital transformation, supporting the world's most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Sales Engineer to support growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current SC clearance.Salary From £90,000 to £120,000 + 20% bonus + car allowance + extensive benefits package IND 123

Senior Security Analyst / Security Engineer London (City) | £80,000–£90,000 | Permanent If you’re the kind of security engineer who can spot an active threat, contain it calmly, and then harden the environment so it doesn’t happen again — this role is built for you.We’re hiring a hands-on Senior Security Analyst / Security Engineer to strengthen a Microsoft-centric security posture across detection, response, tooling, and infrastructure hardening. Not a one-lane SOC role. Not governance-heavy. This role blends incident response with security engineering and hardening and ideal for someone with 4–5 years’ experience who wants real technical ownership and variety across the full defensive lifecycle.What You’ll Be Doing • Lead investigations, triage and containment using SIEM/EDR (Microsoft Sentinel preferred), • Harden IAM, PIM/PAM, Windows/Linux, endpoint baselines and identity services, • Strengthen M365 security: Defender for Endpoint/O365/Identity, Conditional Access, Identity Protection, • Improve detection rules, analytics, baselines and security automation, • Run vulnerability scanning using tools like Tenable, Pentera, Varonis, Secure Score, • Support compliance work (ISO 27001, Cyber Essentials, NIST, SOC2), • Contribute to threat hunting, threat intelligence application and proactive monitoring, • Support operational resilience: scenario testing, DR exercises, post-incident reviews, • Assist with security tooling assessments (including AD hardening tools)Essential Experience (Must Haves) Candidates must have:Security Engineering & Hardening, • IAM, PIM/PAM, identity lifecycle, access hardening, • OS security hardening (Windows + Linux), • Network security concepts (firewalls, IDS/IPS)Incident Response & Detection, • Hands-on IR: triage investigation containment recovery, • Experience with SIEM (Sentinel strongly preferred), • Experience with EDR/XDR tools: Defender / CrowdStrike / SentinelOne, • Log analysis, packet captures, forensic investigation fundamentalsMicrosoft Security, • Defender suite: Endpoint, O365, Identity, • Azure AD / Entra ID security, • Conditional Access, M365 identity protection signals, • M365 Secure Score remediationVulnerability Management, • Tools such as Tenable, Pentera, Varonis, Secure Score, • Experience coordinating remediation with technical teamsFrameworks & Security Models, • MITRE ATT&CK, OWASP Top 10, • Exposure to zero-trust principles, • Understanding of encryption, certificate management, secrets managementScripting & Automation, • PowerShell (essential), • Python or Bash desirable, • Security automation experience (policy enforcement, scanning, rule tuning)Experience Level, • 4–5 years in SecEng / SOC / IR roles, • Experience in regulated environments beneficial but not essentialNice to Haves (Not Essential but a Bonus), • Terraform / Ansible (desirable, not required), • Cloud security exposure (Azure, AWS, GCP), • Threat intel platform experience, • Experience tuning SIEM/SOAR playbooks, • CI/CD pipeline security (GitHub Actions, Jenkins, GitLab), • Digital forensics knowledge, • Certifications: Security+, CySA+, GCIH, GCIA, CISSP, CISM, OSCP, CCSPIf you’re looking for a role where you can respond to real threats, engineer lasting fixes, and shape security standards, reach out for a confidential conversation

1st Line IT Support Engineer - London - £28,000 - Hybrid Working! Role: 1st Line IT Service Desk AnalystLocation: North West London (Hybrid – 3 days onsite / 2 days remote)Salary: £28,000 (DOE) A well-established Managed Service Provider (MSP) based in London is looking for a 1st Line Service Desk Analyst to join their growing Service Delivery team. This is a fantastic opportunity for someone early in their IT career who enjoys solving technical problems, delivering great customer service, and developing their technical skills within a fast-paced MSP environment. The Role As a Service Desk Analyst, you’ll be the first point of contact for clients, supporting a wide range of users with their day-to-day IT issues. You’ll work as part of a collaborative support team, diagnosing technical problems, managing support tickets, and ensuring customers receive a high level of service. Key Responsibilities Act as the first point of contact for IT support requests via phone, email, and ticketing systemsTroubleshoot and resolve 1st line technical issues within agreed SLAsLog, categorise, and maintain accurate ticket updates throughout the lifecycleDeliver excellent customer service to end users and clientsManage and prioritise your own support queue, escalating where requiredLiaise with third-party vendors and technology partners when necessaryAssist with ticket triage and dispatch responsibilities when required What They’re Looking For Previous experience in an IT support or Service Desk roleStrong troubleshooting skills across Windows OS and Microsoft OfficeExposure to Active Directory, Group Policy, DNS, Microsoft 365 and SharePointBasic understanding of networking conceptsExperience building, configuring, and supporting Windows desktops/laptopsExcellent communication and customer-facing skillsA genuine interest in learning new technologies and progressing in IT The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

This esteemed opportunity invites you to deliver second line technology support within an environment renowned for its supportive and inclusive ethos, where your technical proficiency and interpersonal acumen will be held in high regard. DESKTOP SUPPORT ANALYST (2nd Line) Salary: £35,000 - £40,000Location: London You will assume a pivotal role in ensuring the seamless operation of IT services for a diverse user community, with the flexibility to work both remotely and on-site. What you'll do: You will occupy a central position within the organisation's IT operations. Your daily remit will encompass providing responsive second line assistance for hardware and software concerns across multiple platforms. You will engage directly with end-users both remotely and face-to-face, ensuring their technological requirements are met with patience and understanding. Your duties will extend to managing incidents through the ITSM system; supporting device configuration and troubleshooting using industry-standard tools such as Intune/EntraID, Active Directory, Azure AD, Office 365 suite, Windows Server environments; resolving Exchange Admin Centre issues; as well as diagnosing hardware faults on desktops, laptops, tablets, among others. You will also lend support to office management functions when called upon and may participate in third line or infrastructure projects under supervision. What you bring: At least 2-3 years in a 2nd line support role is vital. You appreciate the significance of precise record-keeping within ITSM systems and take pride in executing administrative responsibilities thoroughly. Your communication style is clear yet empathetic-facilitating effective engagement with colleagues who may be experiencing frustration due to technical difficulties. You value teamwork but are equally adept at assuming responsibility for individual tasks when circumstances require it. A dedication to continuous learning ensures you remain abreast of technological advancements pertinent to the Desktop Support Analyst position. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems Department. We are looking for a confident IT Project Manager to work with our DevOps team and newly formed Project Management Office to support the development, direction, and delivery of IT services covering college infrastructure, including on-premise, SaaS and cloud services across storage, network, firewalls, and management systems. What you will be doing on a daily basis, working with stakeholders, executive c-suite and IT teams to deliver critical modern systems for the business. Provide IT Project management support for all Company Core strategic projects. Technical knowledge required: Cisco networking, Firewalls, Windows Server, SQL, Database Concepts, AD, Virtualisation, Microsoft 365 / Azure, IP telephony, Power Shell, SCCM and Intune. The ideal candidate will hold Azure accreditation (AZ-900 or equivalent), Prince2 and ITIL certificated. Have a minimum of 5 years experience working in an enterprise environment as an IT Project Manager. MAIN PURPOSE OF JOB To support the delivery of critical large IT projects as part of the colleges project management office. You will be responsible for leading large projects to ensure the delivery of the business transformation strategy to modernise IT. DUTIES AND RESPONSIBILITIES • Define the scope, goals, deliverables and project plan with schedules for multiple projects., • Estimate costs, manage budgets and correctly allocate resources., • Proactively identify risks, solve technical or personnel issues, and implement contingency plans to ensure projects are successful., • Act as the main point of contact, providing regular status updates, and aligning project goals with business objectives., • Motivate, coach, directing and guiding cross-functional teams to deliver project deliverables., • Utilize project management tooling to monitor progress and maintain comprehensive project documentation., • Support service transition from project to production ensuring a support model with monitoring is in place for go live., • Ensure projects are delivered to a high-standard meeting requirements, control processes and regular quality assessments., • Manage and plan release schedules for deliverables as part of change control., • Ensure to review any relevant legislation that could impact the project., • Challenge the accepted way of working within WHC Group and encourage colleagues to think differently and innovatively. This is a full time, permanent position, based primarily at our Watford site with travel between our other sites as required (hybrid working pattern available). The closing date for applications is Friday 20th March 2026. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be actively encouraged to upskill. You can access a wide range of discounts and benefits including a cycle-to-work scheme, free on-site parking, generous pension, generous holiday scheme, time off at Christmas, early finishes on a Friday and the opportunity to work from home. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Company: A highly successful MSP (IT managed service provider) who specialise in Cloud, Infrastructure and Security supporting a wide variety of clients. They truly believe in delivering high levels of customer service and building long term relationships. We’re looking for a Service Desk Analyst to join our team and play a key role in delivering exceptional IT support and service to the Company’s clients. About the Role We’re seeking an experienced Service Desk Analyst to join our Service Delivery Team, providing first-line IT support and acting as the first point of contact for client technical issues. You’ll troubleshoot and resolve support tickets, manage your workload effectively, and deliver a high level of customer service while working closely with internal teams and third-party vendors. What We’re Looking For • Previous IT support / Service Desk experience in fast moving environment within a MSP (Managed Service Provider) is ESSENTIAL., • Strong troubleshooting skills with Windows OS and Microsoft Office, • Experience with Active Directory, Group Policy, DNS, Office 365 and SharePoint, • Understanding of networking fundamentals, • Ability to configure and support Windows devices (laptops/desktops), • Excellent communication and customer service skills, • A proactive mindset with a passion for learning new technologies, • Team player who remains calm and professional under pressure

Systems Consultant (3rd Line / Infrastructure) - Hybrid Working - £55,000! Role: Systems Consultant Location: North West London (Hybrid – 3 days onsite / 2 days remote)Salary: £45,000 - £55,000 (DOE) A highly respected London-based Managed Service Provider is looking for a Systems Consultant / 3rd Line Infrastructure Engineer to join their growing Infrastructure Services team. This role is ideal for an experienced 2nd or 3rd Line Engineer within an MSP who wants to move into a more consultative, customer-facing infrastructure position, working with modern cloud-first and security-led environments. You'll play a key role in supporting and improving client infrastructure while developing deeper expertise across Microsoft cloud, security, and enterprise infrastructure technologies. The Role As a Systems Consultant, you’ll operate as a senior escalation point within the infrastructure team, supporting complex technical environments across multiple clients. You’ll work closely with Service Desk, Professional Services, and Account Management teams to ensure the stability, security, and scalability of client IT environments. This position also offers the opportunity to develop into a technical authority or future infrastructure architect within a fast-growing MSP. Key Responsibilities Act as a 3rd line escalation point for complex infrastructure incidentsTroubleshoot and resolve business-critical technical issues, including root cause analysisSupport and contribute to major incident management and post-incident reviewsDeliver proactive infrastructure improvements, including monitoring, patching, and optimisationProvide technical oversight for changes, upgrades, and infrastructure improvementsContribute to automation, platform standardisation, and service improvementsSupport security posture, backup, business continuity, and disaster recovery solutionsDevelop into a Subject Matter Expert (SME) for key technologies and vendor platformsProvide mentorship and guidance to 1st and 2nd Line engineersMaintain clear technical documentation and communicate effectively with customersOccasional client site visits may be required for workshops, escalations, or technical meetings. Technical Environment You’ll be working across modern cloud and infrastructure technologies, including:Microsoft 365Microsoft Azure (IaaS, identity, networking, security)Windows ServerActive Directory / Entra IDGroup PolicyVirtualisation (VMware / Hyper-V)Advanced networking (VPNs, routing, switching, firewalls)Backup & disaster recovery platformsAutomation & scriptingCyber security technologies and controls Experience Required 2–3+ years in a 2nd / 3rd Line or Infrastructure roleExperience working within an MSP or multi-client IT environmentStrong troubleshooting and root cause analysis skillsComfortable supporting complex infrastructure environmentsExperience across Microsoft cloud and on-prem infrastructure Desirable Skills Microsoft certifications (e.g. Azure Administrator – AZ-104)Experience with Microsoft 365 administration and identity servicesExposure to AWS or Google CloudExperience with RMM and PSA toolsKnowledge of backup platforms (e.g. Veeam, Datto)Exposure to SIEM / SOC toolsUnderstanding of AI tools such as Microsoft 365 CopilotLinux administration experience The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

Place Flexible Cleaning Operative Stockbridge / Flora / Granton Areas Hours: 12.5 per week, 52 weeks Salary: £25,322 - £25,623 (pro rata for part time) Monday - Friday 3:30-6pm As a cleaner with the City of Edinburgh Council, you'll be a key member of our Facilities Management team. You'll deliver a vital cleaning service across our estate to ensure our properties are safe and clean places to work or learn in. Enjoy secure and flexible employment with above-market rates and excellent conditions, whilst being able to balance family, caring or studying commitments. • Trusted employer, • Security offered by permanent positions, • Flexible hours to suit (morning, evening or daytime) from 10 to 36 hours, • Sessional hours (school term only) available on some posts, • Paid annual leave (where applicable), • Excellent pension scheme, • Opportunities to progress to supervisory level, • Employee benefits and colleague discount scheme, • To empty litter and recycling bins., • The cleaning of all surfaces, internal glass, floors, furniture, fixtures and fittings within a group of buildings., • The cleaning of all sanitary areas, toilets and showers and the replenishment of washroom consumables., • Emergency and re-active cleaning as required, e.g. removal of graffiti, body fluid spillages, accidental spillages., • The care and cleanliness of all equipment used in carrying out the above duties., • Other tasks as may reasonably be required that relate to the role, including supporting cleaning tasks across other buildings where required. Please see the supporting documents for more information about the role. This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory. We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview. Find out more about our commitment to equalities As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We're interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working. You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working. Follow us on X at @edincounciljobs To find out more about the essential and desirable requirements for the role click apply. View Cleaning Operative job description

Devonshire Hayes have partnered with a fantastic company as they are looking to hire a talented IT Support Analyst to join their team on a 12 month initial contract. You will be tasked with, Key Responsibilities: • Active Directory Management: Provide user account management, group policy administration, and support for Active Directory-related issues., • Microsoft 365 Entra: Support and troubleshoot Microsoft 365 Entra setup and integrations, ensuring seamless access and functionality., • Laptop Builds & Configurations: Build, configure, and deploy laptops to end-users, ensuring they are properly set up with necessary software, drivers, and security settings., • Technical Support: Offer support to end-users, resolving hardware, software, and networking issues, either remotely or on-site for Windows 10, 11 and Office 365., • Troubleshooting & Issue Resolution: Troubleshoot and resolve technical issues related to operating systems, applications, networks, and hardware., • Documentation & Reporting: Maintain documentation of troubleshooting steps, technical issues, and configurations., • Software & Hardware Installations: Assist with the installation and configuration of software, operating systems, and hardware peripherals for end-users.

Quantity Surveyor - Building Envelope Job Title: Estimator & Bid Specialist - Building Envelope Job reference Number: 463570-7255-2677 Industry Sector: Quantity Surveyor, Assistant Quantity Surveyor, QS, Architectural, Building Envelope. Façade Engineer, Structural Engineer, Glazing, Fenestration, Aluminium Windows, Aluminium Doors, Facades, Windows & Doors, Architectural Windows, Architectural Facades, Sliding Doors, Bi Fold Doors, Balconies, Curtain Walling, Architectural Aluminium, Building Envelope, Facades, Architectural, AutoCAD Location: London Remuneration: £40,000 - £50,000 + discretionary bonusBenefits: Comprehensive benefits package The role of the Estimator & Bid Specialist - Building Envelope will involve: • Quantity Surveyor position dealing curtain walling, windows, doors, cladding, SFS, glazing, and metal work, • Meeting with clients for site visits building relationships, • Interpreting technical drawings, generating & following up quotations, • Producing formal quotations to customers, • Taking details from drawings to produce BOQs allowing for a timely return of quotations for customer deadlines, • Keep good documentation of tenders and quotations on internal database, • Contact customers dealing with queries and providing additional technical information, • Must have experience as a Quantity Surveyor within a subcontractor, • Ideally have experience with façade systems, cladding systems, curtain walling, windows and doors, architectural metalwork, SFS and associated secondary steel or support systems, • Proven experience working with clients tendering and managing bids, • Knowledge of UK Building Regulations and relevant façade performance standards., • IT literate (Microsoft Office)

Application Packager – 2-month contract – Outside of IR35 – London/Remote My Customer is currently looking for an experienced Application Packager to support a Windows OS migration across Point of Sale (POS) devices used within restaurant environments. This role will play a key part in ensuring that applications are successfully prepared, tested and deployed as part of a large-scale rollout. The focus of the role will be to simplify and streamline the current rollout process used by Field Engineers, reducing the length and complexity of the existing documentation to help avoid issues during the update and migration of applications on POS devices. Key Skills & Experience from the Application Packager: • Strong experience in manual application packaging within Windows environments., • Experience supporting Windows OS migrations or large-scale application deployment programmes., • Excellent knowledge of Command Line, Batch scripting, and Command Logic., • Ability to reverse engineer applications to understand installation processes, scripts, registry changes, and dependencies., • Experience analysing registry changes, file system modifications, and installation behaviours., • Familiarity with POS or retail device environments would be beneficial., • Package and prepare applications for deployment as part of a Windows OS migration programme across POS devices., • Review and reduce the complexity of the current rollout documentation used by Field Engineers during deployments., • Reverse engineer existing applications to understand their behaviour from a script, registry, and configuration perspective., • Analyse current install processes and rebuild them into simpler, more reliable deployment packages., • Work closely with engineering and deployment teams to ensure packaging supports a smooth and repeatable rollout process. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

PLATFORM ADMINISTRATORLONDON/HYBRIDUP TO £60,000This is an opportunity to step into a central role within a growing technology function, joining a business investing heavily in its platform, tooling and internal systems. You will play a key part in scaling their operational capabilities, acting as the technical bridge between junior support and senior engineering, and shaping how their core platforms evolve.ROLES AND RESPNSIBILITIES:The Platform Administrator will: * Act as the technical escalation point for 2nd and 3rd line issues across identity, access, devices and core SaaS platforms * Support user lifecycle management, permissions and administration across Entra ID, Google Workspace and internal systems * Manage and maintain office and platform infrastructure including virtual machines, networks, hypervisors and monitoring * Contribute to automation and internal tooling development using scripting or workflow tools * Assist with infrastructure and platform projects, including visualising office infrastructure and improving performance monitoring * Mentor junior team members and improve team processes, documentation and standardsYOUR SKILLS AND EXPERIENCE:The ideal candidate will have the following skills and experience: * Strong capability across 1st and 2nd line support in a business environment * Hands-on experience managing IT equipment, users and access management * Practical exposure to infrastructure, networking, firewalls or switches * Experience supporting macOS and Windows devices, ideally via Intune or similar MDM * Comfortable acting as a technical escalation point and solving complex issues * Familiarity with virtualisation, Linux/Windows VMs, cloud or SaaS environments is beneficial * Any experience with automation, scripting or containerisation is a plusAPPLY BELOW!

Helpdesk Engineer – (Including some Saturday Mornings) Leading independent school in Central London location is looking for a valued IT technician in their customer facing support function. Working from a collaborative IT helpdesk, and with a range of other technical colleagues, you will be providing mostly 1st and ideally some supported 2nd line calls, relatively quickly. The school has good IT and AV technology in place, and the ideal candidate will already have 1+years of experience supporting 365, hardware like Windows laptops and ipads, audio visual kit, printers and other networked devices. Experience with Intune and Jamf would be highly advantageous. You’ll be able to expand on your already developed customer service skills, whilst learning from colleagues and utilizing their in house and 3rd party training. Benefits for this IT Engineer role include: Starting salary of £30-35K Full-catered meals Continuous CPD Generous pension (up to 15% employer / 7.5% employee) 25 days plus discretionary Christmas break Access to school gym and other facilities Medical insurance Cycle to work or season ticket loans etc As part of a team of 3, this particular role includes 20 Saturday mornings to support Saturday classes. This means a corresponding day off during the week, so that hours are always 35hrs a week. This is an essential requirement of the role, as is being onsite and successful completion of their safeguarding procedures. Get in touch asap, interviews likely to be held w/b 23rd OR 30th March

A well-established financial services firm in Central London is seeking an experienced EUC Engineer to join its small, high-performing IT team. This is a hands-on, ownership-focused role supporting around 100 users, delivering both endpoint engineering and security improvements across the business. This role is primarily office-based, with four days per week in the office and one day working from home. The ideal candidate will have proven ownership of Microsoft Intune and Defender environments, strong endpoint security experience, and a track record of delivering improvements and stability in SME or professional services IT environments. Key responsibilities of this EUC Engineer role will include: * Own and manage Windows 11, iOS, and Android endpoints using Microsoft Intune, including device configuration, compliance policies, patching, and application deployment * Maintain endpoint standards, lifecycle management, and secure device configurations * Investigate and remediate security alerts using Microsoft Defender for Endpoint, ensuring compliance with organisational security standards * Manage identity and access through Entra ID, including Conditional Access, MFA, and device compliance * Act as a technical escalation point, handling complex endpoint and identity issues at senior 2nd / junior 3rd line level * Contribute to automation, process improvement, and IT projects such as device rollouts, office moves, and infrastructure upgrades Ideal skills & experience: * 4–5 years’ experience in a 2nd line or endpoint engineering role within an SME, financial services, professional services, or MSP environment * Demonstrable hands-on ownership of Microsoft Intune and Microsoft Defender for Endpoint * Strong experience with Entra ID (Azure AD), Conditional Access, MFA, and device compliance * Confident troubleshooting of complex endpoint, identity, and access issues * Experience using PowerShell for automation and process improvements * Strong understanding of endpoint security, compliance frameworks, and device management best practices * Proactive, detail-oriented, and comfortable taking full ownership of technical issues This is an excellent opportunity to join a close-knit IT team, offering a technically varied and impactful role where you will have real responsibility for the EUC environment. The salary on offer is £45,000 – £60,000 per annum, dependent on experience.

Location: King’s Cross, LondonSalary: £50,000 per annumReports To: IT DirectorIndustry: Scientific organisation Are you an experienced IT professional with a passion for infrastructure, security, and systems reliability? A Scientific organisation based in King’s Cross is seeking an IT Infrastructure Engineer to join its growing technology team. This is an exciting opportunity to work with cutting-edge systems and play a key role in maintaining and securing a complex IT environment that supports operations worldwide. About the Role As an IT Infrastructure Engineer, you’ll take responsibility for maintaining and improving the company’s physical and virtual IT systems. You’ll work closely with colleagues in the infrastructure team to ensure systems remain secure, patched, and optimised, while supporting the organisation’s digital transformation and cloud initiatives. Key Responsibilities • Maintain and patch the Windows Server and PC estate (Windows 7–11 and Server 2008–2022)., • Manage antivirus and malware systems, investigating and resolving security alerts., • Ensure data integrity through reliable backup configuration, testing, and disaster recovery processes., • Administer and monitor Active Directory, Azure Entra, and Intune environments., • Manage compliance policies, conditional access, and mobile device management., • Work with third-party providers supporting SIEM and threat analytics systems., • Lead on implementing IT security best practices, standards, and access controls., • Support infrastructure and security projects, including system upgrades and migrations., • Create and maintain technical documentation and standard operating procedures., • Provide timely response to incidents, escalating where appropriate. About You You’re an analytical, proactive IT professional with a strong grasp of infrastructure, networking, and cybersecurity principles. You enjoy problem-solving, working collaboratively, and ensuring that systems run efficiently and securely. Essential Skills & Experience • Proven 10 years experience in IT infrastructure, desktop, or systems support., • Strong technical knowledge of Microsoft operating systems (Windows client and server)., • Hands-on experience with Active Directory, Intune, and Azure Entra., • Familiarity with antivirus, backup, and monitoring solutions., • Excellent written and verbal communication skills., • Relevant IT or security certifications (e.g. Microsoft, CompTIA, Cisco)., • Experience managing hybrid or cloud-based environments. What’s on Offer • Salary of £50,000 per annum plus competitive benefits, • Flexible working arrangements., • Opportunities for ongoing professional development and certification., • A collaborative, forward-thinking environment within a global consultancy., • The chance to work with advanced technology in a role that truly makes an impact. If you’re ready to take the next step in your IT career and play a key role in securing and optimising infrastructure for a leading global consultancy, apply now.

Senior IT Support Engineer London (Office-Based) Monday–Friday, 9:30am–6:00pmA globally established media agency with 1,000+ employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands.This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf.The Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta.This is a fully office-based position to ensure consistent on-site support coverage.Key Responsibilities • Provide 1st/2nd line technical support to internal users, • Configure and deploy hardware for employees and freelancers, • Administer user accounts and access permissions, • Support Apple devices (macOS, iOS, tvOS), • Manage and maintain Google Workspace environment, • Deliver remote support to UK and international teams, • Maintain accurate documentation and improve support processes, • Assist a sister company based within the same London officeTechnical Environment, • Apple macOS & hardware, • JAMF (100 certified minimum; exposure to 200 level desirable), • Google Workspace (Gmail, Drive, Groups, Calendar), • Okta (or similar identity management tools), • CrowdStrike Falcon, • Juniper switching & SonicWall firewalls, • Cisco Meraki access points, • Adobe Creative Cloud, • Video conferencing platforms (Google Meet, Zoom, Microsoft Teams), • Basic Windows supportRequired Experience, • Minimum 2+ years in an IT Support role, • Strong macOS troubleshooting (GUI & terminal), • Experience in fast-paced environments (agency/creative sector advantageous), • Helpdesk/ticketing system experience, • Excellent communication and customer service skills, • Strong organisational and time management abilitiesDesirable Skills, • Advanced JAMF or macOS MDM knowledge, • Shell scripting or automation experience, • Understanding of ISO 27001, SOC II, or similar security frameworks, • Familiarity with ITIL v4 practicesPersonal Attributes, • Proactive and solutions-focused, • Strong sense of ownership and accountability, • Confident communicator with internal stakeholders, • Eager to learn and develop technical skillsBenefits, • 25 days annual leave, • Pension scheme, • Life assurance, • Supportive leadership and collaborative culture, • Friendly, social working environment, • Trusted to work autonomously without micromanagementEligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking ownership of tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will be responsible for managing tickets end to end, maintaining strong communication with users, and contributing to the overall quality of service delivery. Your Responsibilities • Providing 1st and 2nd line support across multiple client environments, • Logging, managing and resolving tickets through a PSA system, • Supporting Microsoft 365 including users, mailboxes, permissions and devices, • Desktop and laptop support across Windows and macOS, • Basic networking troubleshooting including switches, firewalls and Wi-Fi, • User onboarding and offboarding, • Working to SLAs and contributing to service improvements, • Maintaining clear ticket notes and documentation Tech Environment • Microsoft 365, Exchange Online, SharePoint, • Windows and macOS environments, • Entra ID and basic cloud identity management, • Networking fundamentals including switches, firewalls and Wi-Fi, • PSA tools such as Autotask You Will Have • Experience in a 1st or 2nd Line IT Support role, • Previous MSP experience is strongly preferred, • Good working knowledge of Microsoft 365 and Windows environments, • Comfortable dealing directly with users and stakeholders, • Strong troubleshooting mindset and attention to detail, • Able to prioritise workload in a fast-paced environment, • Someone who takes ownership of tickets rather than passing them on Desirable • Experience in an MSP environment, • Experience in a music or entertainment environment, • Experience with Networks

We are looking for a Technical Support Engineer to join a respected independent school in Central London providing first and second line IT support across a modern Microsoft 365 environment while supporting classroom technology and AV systems used in teaching and events. This Technical Support Engineer role offers a varied technical environment and the opportunity to work closely with a collaborative IT team supporting staff and students. £35,000 - £38,000 per annum | London | Permanent Main Responsibilities • Provide first and second line IT support for users across hardware, software and accounts, • Resolve incidents through the helpdesk ticketing system and maintain accurate records, • Support Microsoft 365 applications and user access issues including MFA and password resets, • Troubleshoot Windows, macOS and iOS devices, • Support classroom technology including interactive displays and AV systems, • Assist with AV setup for lessons, events and presentations Skills and Experience Required • Experience in a Technical Support Engineer or IT Support role, • Strong troubleshooting skills across Windows, macOS or iOS devices, • Experience supporting Microsoft 365, • Experience using IT service desk tools, • Strong communication and customer service skills This Technical Support Engineer role offers a great opportunity to join a supportive environment while developing your skills across a modern technology stack. If you are an experienced Technical Support Engineer looking for your next challenge in a collaborative IT environment apply today or get in touch to learn more. GreatFind Recruitment also offers a £200 Amazon voucher referral incentive if you refer someone we successfully place.

Service Desk Engineer Hybrid working following successful completion of 3 month induction. We are seeking a proactive Service Desk Engineer to join our Service Delivery Team, delivering top-tier IT support both remotely and on-site. Responsibilities: • Respond to technical requests via phone, email, and ticketing system., • Resolve 2nd line and NOC support tickets promptly., • Provide on-site client support and maintain clear ticket documentation., • Identify recurring IT issues and implement permanent solutions., • Develop technical guides, mentor 1st Line Analysts, and liaise with partners/vendors., • Minimum 2 years IT support experience, in an MSP environment., • Strong customer service and client-facing skills., • Hands-on experience with Windows Server, Active Directory, Office 365, Exchange, virtualization, networking, backup/DR solutions, and cyber-security technologies., • Competent with Windows, macOS, and mobile device support., • Excellent communication, problem-solving, and teamwork skills.

Cloud Solutions Engineer (Azure / Hybrid) Central London | Hybrid We’re a fast-growing Managed IT Services Provider for the creative industry, supporting 5,000+ users across 70+ businesses — and we’re hiring a Cloud Solutions Engineer to help lead our cloud and hybrid practice. This is a hands-on, senior role for someone who can design, deliver, and own cloud solutions — not just support them. What you’ll be doing • Designing and delivering Azure-first & hybrid cloud solutions, • Leading end-to-end cloud migrations (on-prem ? Azure / AWS), • Managing complex hybrid environments, • Acting as the technical escalation point for cloud infrastructure, • Advising clients on cloud strategy, security, and cost optimisation, • Strong xperience across hybrid infrastructure & cloud, • Strong Azure skills (VMs, AVD, Networking, Entra ID, Backup/DR), • Solid on-prem foundations (Windows Server, AD, virtualisation), • Experience with cloud migrations & architecture design, • Hybrid working + great Central London office, • Real influence over our cloud strategy, • Funded training & cloud certifications By applying for this role, you consent to us processing your personal data for recruitment purposes, in line with our Privacy Policy. Your data will only be shared with the hiring client where relevant and will not be passed to third parties without your consent. You may request removal of your data at any time.

This esteemed opportunity invites you to deliver second line technology support within an environment renowned for its supportive and inclusive ethos, where your technical proficiency and interpersonal acumen will be held in high regard. DESKTOP SUPPORT ANALYST (2nd Line) Salary: £35,000 - £40,000Location: London You will assume a pivotal role in ensuring the seamless operation of IT services for a diverse user community, with the flexibility to work both remotely and on-site. What you'll do: You will occupy a central position within the organisation's IT operations. Your daily remit will encompass providing responsive second line assistance for hardware and software concerns across multiple platforms. You will engage directly with end-users both remotely and face-to-face, ensuring their technological requirements are met with patience and understanding. Your duties will extend to managing incidents through the ITSM system; supporting device configuration and troubleshooting using industry-standard tools such as Intune/EntraID, Active Directory, Azure AD, Office 365 suite, Windows Server environments; resolving Exchange Admin Centre issues; as well as diagnosing hardware faults on desktops, laptops, tablets, among others. You will also lend support to office management functions when called upon and may participate in third line or infrastructure projects under supervision. What you bring: At least 2-3 years in a 2nd line support role is vital. You appreciate the significance of precise record-keeping within ITSM systems and take pride in executing administrative responsibilities thoroughly. Your communication style is clear yet empathetic-facilitating effective engagement with colleagues who may be experiencing frustration due to technical difficulties. You value teamwork but are equally adept at assuming responsibility for individual tasks when circumstances require it. A dedication to continuous learning ensures you remain abreast of technological advancements pertinent to the Desktop Support Analyst position. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Senior Infrastructure Engineer Central London - hybrid working Up to £80,000 PA A well-established, growing business is seeking an experienced Senior IT Infrastructure Engineer to support both core infrastructure and M&A projects. This is a critical role during a period of ambitious expansion, including multiple acquisitions and integration of new sites. You will ensure seamless IT operations, business continuity and secure, resilient infrastructure across offices and acquired businesses. Key Responsibilities: • Lead the assessment, integration and consolidation of IT environments during mergers and acquisitions, • Manage core office and site networks, including LAN/WAN, VPNs, IP addressing and firewall operations (FortiGate), • Conduct audits of IT infrastructure, cloud environments (Azure, AWS) and enterprise applications (ERP, CRM), • Plan and execute migrations, including tenant-to-tenant Microsoft 365 and Active Directory consolidations, • Collaborate with managed service providers and internal teams to maintain high availability, security and compliance, • Support business continuity through proactive monitoring, incident management and disaster recovery planning, • Mentor and provide technical guidance to team members and act as an escalation point for complex issues Essential Skills & Experience: • Strong expertise in Azure, Microsoft 365, Windows Server and hybrid cloud environments, • Networking: TCP/IP, DHCP, DNS, routing, switching, VPNs, firewall configuration; CCNA/CCNP preferred, • Active Directory and identity management, including multi-forest consolidations, • Scripting and automation (PowerShell, Python) and Infrastructure as Code (Terraform/ARM templates), • Experience with enterprise applications (ERP, CRM) and M&A IT integration projects, • Knowledge of security frameworks and compliance requirements (GDPR, ISO 27001), • Ideally have previous M&A IT integration experience and rapid site deployment., • Familiarity with monitoring tools (Azure Monitor, SolarWinds) and SOC collaboration. Working hours are Monday - Friday, 09:00 - 17:00. Initially 4 days per week onsite, dropping to 3 after 3 months.

Application Support Specialist - Japanese Speaking London - hybrid working £40-50,000 + Benefits We are seeking an experienced Application Support Specialist to join our technology support function. This role is critical in ensuring the stability, reliability, and performance of core Banking applications used across global trading operations. You will support key trading platforms and will be working closely with front-office, operations, and global technology teams to maintain seamless trading capability, resolve incidents, optimise performance, and introduce minor enhancements. This position is ideal for someone with a strong application support background within banking or financial markets, who thrives in a fast-paced environment and enjoys solving complex technical issues. Key Responsibilities • Provide hands-on application support for FX trading and associated systems., • Manage and resolve incidents within agreed SLAs, ensuring minimal disruption to trading and settlement processes., • Prioritise and communicate clearly during high-impact issues., • Conduct deep-dive investigations for recurring or major incidents., • Produce documentation and implement long-term fixes in collaboration with development teams., • Monitor system health, performance, and capacity (latency, throughput, errors)., • Recommend and implement enhancements to ensure optimal efficiency and scalability., • Maintain accurate technical documentation and operational procedures., • Support audit and compliance activities by ensuring all processes meet internal standards., • Act as a bridge between IT, trading desks, and operational teams., • Participate in a global on-call rota to provide 24/7 support when required., • Support planned releases, environment changes, and maintenance windows., • Strong understanding of application support fundamentals, • Experience querying relational databases (e.g., SQL)., • Understanding of system architecture, interfaces, and data flows., • Awareness of ITIL or similar frameworks., • Understanding of security controls and compliance standards in financial systems., • Hands-on experience in technical application support., • Exposure to trading systems and interaction with front-office stakeholders.

IT System Administrator £425/day Outside IR-35 Central London - on site SC and NPPV3 clearance required (please still apply if you have previously held NPPV3, but active SC is essential) Sanderson are working with an IT service provider to support their policing account with a cleared System Administrator to work on an outside IR-35 basis in a central London location. You should be a proactive individual, a confident communicator and have a skillset in line with the below: You do not need all of these skills; I have marked the essentials in bold. • Windows Server (2012-2022), • Active Directory & Group Policy, • Virtualisation (VMware or Hyper-V), • SCCM / MECM (application packaging, imaging, patching), • PowerShell scripting, • Office 365 administration, • Firewall experience (Palo Alto preferred), • Citrix (XenApp / XenDesktop), • Backup and restore tools, • Basic networking (DNS, routing, switching) Please note, you will be required to provide references as part of the application process. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Excellent opportunity for a Senior Software Developer to play a key role in architecting, developing, and enhancing our clients in-house trading and research systems. This is an opportunity to work on greenfield projects, influence architectural decisions, and directly impact systems that support real-world trading strategies. As a senior member of the team, you will contribute both technically and strategically, helping shape development standards, performance optimisation, and system scalability. You will primarily work within a C# / .NET / SQL Server / ASP.NET ecosystem, developing high-performance, reliable, and maintainable applications. Key Responsibilities • Design, develop, and maintain high-performance applications in C# and .NET, • Lead architectural discussions and contribute to technical direction, • Build scalable, reliable systems to support automated trading and research, • Develop and optimise database solutions (SQL Server or equivalent), • Improve performance, reliability, and automation across systems, • Mentor junior developers and promote best engineering practices, • Participate in code reviews and enforce high standards of quality, • Collaborate closely with researchers and traders to translate requirements into robust software solutions, • BSc (or higher) in Computer Science or a related scientific discipline, • Strong recent experience with C# and the latest .NET platform, • 5+ years of professional software development experience, • Solid experience with SQL Server, Oracle, or equivalent relational databases, • Strong understanding of object-oriented design principles and software architecture, • Experience building production-grade, scalable systems, • Fluency in English with excellent written and verbal communication skills, • Experience in multi-threaded and concurrent application development, • Network programming experience (TCP/UDP), • Experience with distributed version control systems (Git), • Strong understanding of Windows technologies

The Client Services Engineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems. Responsibilities: • Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems., • Maintain systems, install new equipment, and make modifications to client infrastructure as requested., • Able to troubleshoot mobile devices (setup, email and security tokens)., • Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365, MDM, SharePoint and DNS., • Evaluate client’s operational efficiency of different IT systems and recommend improvements., • Manage ticket queue by manually documenting, tracking, and monitoring problems while ensuring all tickets are responded to and closed in a timely manner., • Interact with RFA clients using clear and concise communication in order to facilitate ticket status updates and product availabilities., • Manage MS Exchange environments and Active Directory (e.g., add, delete, change) as needed and keep up-to-date., • Effectively demonstrate a sense of urgency while acting in a professional, calm manner and manage appropriate and realistic expectations to ensure overall client., • Leverage critical thinking skills to evaluate all possible solutions and use appropriate judgment to apply most effective resolution methodology. Qualifications: • 4-7 years of related IT experience in an enterprise or server based environment., • Must have 3+ years of recent systems maintenance and end user technical support experience., • Financial services industry and MSP experience preferred., • Excellent desktop and server troubleshooting skills., • Strong hands-on experience in Windows Server, MS Exchange/365, Active Sync, Active Directory, LAN/WAN, MDM and Microsoft Office Suite., • Knowledge of VMware, Citrix, MDM (Mobile Device Management), Disaster Recovery, Cisco, SAN (e.g., EMC, Equallogic), and Cyber Security (e.g., IPS, IDS)., • Impeccable verbal/written communication., • Exhibit a high-level of professionalism and sound judgment., • Experience with ConnectWise or similar ticketing system preferred.

Role Overview A growing and well-established Managed Service Provider is looking to bring in an experienced 2nd to 3rd Line IT Support Engineer to join their high performing team. This is a great opportunity for someone who thrives in a fast-paced MSP environment and wants exposure to a wide range of technologies, clients, and project work. Your New Role You will be working across both support and project delivery, taking ownership of technical issues and contributing to the ongoing improvement of client environments. Your Responsibilities • Administering and supporting Microsoft 365 including Exchange Online, SharePoint, Teams, Entra ID, Intune and compliance tools, • Managing Windows and macOS environments, • Delivering email migrations including cloud to cloud and hybrid setups, • Supporting and troubleshooting networking equipment including Cisco Meraki, HP Aruba, Ubiquiti and SonicWall, • Leading infrastructure projects from design through to deployment, • Using tools such as Datto RMM, Autotask and IT Glue to monitor and manage environments, • Supporting server, backup, security and firewall configurations, • Attending client sites when required for installs and issue resolution, • Working with video conferencing equipment Tech Environment • Microsoft 365, Exchange Online, SharePoint, Google Workspace, • Intune, JAMF, Entra ID, Endpoint Manager, • Cisco Meraki, HP Aruba, Ubiquiti, SonicWall, VLANs, • Datto RMM, Autotask, IT Glue, • Security and backup tools including Bitdefender and SaaS protection platforms You Will Have • Previous experience in an MSP environment, • Strong hands-on Microsoft 365 experience end to end, • Comfortable working across 2nd and 3rd line support, • Experience with migrations and hybrid environments, • Strong communication skills and ability to work with a range of users including senior stakeholders, • Someone proactive, reliable and able to take ownership of issues and projects Desirable • Exposure to Linux, • Experience in creative or production environments