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Senior IT Support Engineer London (Office-Based) Monday–Friday, 9:30am–6:00pmA globally established media agency with 1,000+ employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands.This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf.The Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta.This is a fully office-based position to ensure consistent on-site support coverage.Key Responsibilities • Provide 1st/2nd line technical support to internal users, • Configure and deploy hardware for employees and freelancers, • Administer user accounts and access permissions, • Support Apple devices (macOS, iOS, tvOS), • Manage and maintain Google Workspace environment, • Deliver remote support to UK and international teams, • Maintain accurate documentation and improve support processes, • Assist a sister company based within the same London officeTechnical Environment, • Apple macOS & hardware, • JAMF (100 certified minimum; exposure to 200 level desirable), • Google Workspace (Gmail, Drive, Groups, Calendar), • Okta (or similar identity management tools), • CrowdStrike Falcon, • Juniper switching & SonicWall firewalls, • Cisco Meraki access points, • Adobe Creative Cloud, • Video conferencing platforms (Google Meet, Zoom, Microsoft Teams), • Basic Windows supportRequired Experience, • Minimum 2+ years in an IT Support role, • Strong macOS troubleshooting (GUI & terminal), • Experience in fast-paced environments (agency/creative sector advantageous), • Helpdesk/ticketing system experience, • Excellent communication and customer service skills, • Strong organisational and time management abilitiesDesirable Skills, • Advanced JAMF or macOS MDM knowledge, • Shell scripting or automation experience, • Understanding of ISO 27001, SOC II, or similar security frameworks, • Familiarity with ITIL v4 practicesPersonal Attributes, • Proactive and solutions-focused, • Strong sense of ownership and accountability, • Confident communicator with internal stakeholders, • Eager to learn and develop technical skillsBenefits, • 25 days annual leave, • Pension scheme, • Life assurance, • Supportive leadership and collaborative culture, • Friendly, social working environment, • Trusted to work autonomously without micromanagementEligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers • Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options, • Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Technical Leadership & Delivery • Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO, • Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn, • Hands-On Mindset: Enjoys being “on the keyboard” solving technical challenges, • Customer Engagement: Exceptional presence and clarity when engaging with customers, • Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy, • Clear Communicator: Able to articulate complex problems simply and confidently, • Calm & Composed: Operates effectively in high-pressure or ambiguous situations, • Ownership & Accountability: Takes responsibility for delivering high-quality outcomes, • Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency, • Strong architectural capability across Microsoft Azure and core Microsoft cloud services, • Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel), • Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID, • Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), • Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering, • Experience with distributed systems or modern application architectures

Network & Server Infrastructure Senior Analyst | London | TechOps 6 month contract | £500 - £550/d (Outside IR35) Oliver James have partnered with a leading European digital infrastructure business to find a talented and experienced Network & Server Infrastructure Senior Analyst to join their growing TechOps team. This is an exciting opportunity to play a key role in shaping and delivering next-generation edge infrastructure across multiple European locations, working at the forefront of the data centre industry. The Role You'll be embedded within a high-performing TechOps Infrastructure team, taking ownership of the day-to-day operation and maintenance of Fortinet network and server infrastructure across a growing multi-site European estate. You'll work closely with internal stakeholders, third-party vendors and managed service providers to ensure seamless delivery of Azure and server infrastructure services. This is a hands-on senior role with genuine influence - you'll contribute directly to the infrastructure roadmap and architecture, lead the onboarding of new datacentre sites, and act as the go-to change owner for all network and server infrastructure matters. Key Responsibilities • Own the design, implementation and ongoing maintenance of Azure and server infrastructure across multiple European locations, • Provide day-to-day service delivery oversight, ensuring services are fit for purpose and best in class, • Lead the onboarding and transition of new datacentre sites into the standard infrastructure estate, • Manage and develop relationships with key vendors and third-party providers, • Contribute to infrastructure roadmap planning and architecture decisions, • Report on performance, capacity and effectiveness of the infrastructure function, • Support 24x7x365 monitoring and operation, including participation in an on-call rota for major incident management What We're Looking For • Extensive networking experience across both project and BAU environments, • Strong hands-on experience with Azure (Solutions Architect level) and Windows Server 2019/2022, • Fortinet certification or equivalent hands-on experience, • Solid understanding of datacentre environments and IT infrastructure, • Experience managing third-party vendors and external service providers, • ITIL v3 or v4 qualified, • Highly organised, self-directed and comfortable working across multiple workstreams simultaneously, • Willingness to travel across European locations as required by the business Why Apply? • Join a rapidly expanding business disrupting the European digital infrastructure market, • Real ownership and influence over infrastructure strategy and roadmap, • Work across a diverse, multi-site European environment, • Be part of a business at the cutting edge of 5G, smart cities and next-generation connectivity

Job Title: IT Infrastructure and Support EngineerLocation: Canary Wharf, London - in office one day per weekSalary: £40,000 to £48,000Benefits: Excellent Pension, 25 days holiday rising to 30 days after 12 months, Healthcare, Bonus This is a fantastic opportunity for an experienced 2/3 line infrastructure engineer to join a non-profit organisation based in Canary Wharf. This is an exciting, high-profile role in the Financial Sector. They enjoy the rare ability to make a difference in a small, tight-knit and supportive organisation, and work with leading cyber security professionals from across several areas. What will I be doing? Working within a small collaborative IT team, your primary responsibility is to support the delivery of their IT support services. This role is predominantly infrastructure support looking after our desktop, cloud & server estate we are looking for an all-rounder, working hands-on, with some aspects being hands-off working alongside our MSP. You will be carrying out desktop support, server/cloud support using Azure, Windows server & Linux. From time-to-time working on various IT related projects enhancing the services that they offer such as server upgrades, cloud based digital transformation, WIFI, router, switch upgrades and general infrastructure. What is on offer? • Hybrid Working - one day per week in the office, • 25 days annual leave, rising to 30 days after 12 months + Bank Holidays, • 10% pension, • 4 years' minimum experience in 2 and 3 line support, • Strong knowledge of Windows server and desktop & cloud, • Azure, • Networking, • Any experience in Linux would be very welcome as half of their servers are Linux based., • Expertise in networking, virtualisation, Identity & Access management, • Proficiency in infrastructure automation and scripting, • Excellent problem-solving and communication skills.

Who We Are Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK’s number one provider of secure, integrated cloud services to the small to mid-size market. About The Role • Our Cloud Migration Engineers work with emerging technologies to automate and configure services, specifically relating to the migration from VMWare to Hyper-V., • This is a fixed-term Cloud Migration Engineer role, focused on delivering a defined project to migrate multiple platforms and workloads from VMware to Hyper-V., • The engineer will be responsible for supporting the planning, execution, and validation of the migration, working across different environments to ensure a smooth transition with minimal disruption., • The role will involve collaborating with external customers and internal infrastructure and application teams, assisting with VM assessments, supporting migration activities, resolving issues as they arise, and helping stabilise the new Hyper-V environment post-migration., • The overall skill requirements are moderate, suited to a mid-level Windows Engineer with a solid foundation in Windows Server administration and hands-on exposure to either VMware or Hyper-V environments., • Candidates should VMware Professional VCP-DCV certified. Six Degrees has been honoured as an ENEI Gold TIDE Winner. We take pride in fostering and sustaining an inclusive culture, which is essential for our entire business. This includes all aspects of recruitment and employment – our recruitment and selection processes are transparent and fair, and we will always consider any reasonable adjustments to the interview process or flexible working requirements. We are a Disability Confident Employer and are committed to being an equal opportunities employer and oppose all forms of unlawful discrimination. Our commitment and objective are to create a truly equal, diverse and inclusive environment. At Six Degrees we’ve created a female-led networking program that enables women within our organisation to interact and exchange ideas, share their experiences, and utilise one-to-one support. Our Benefits In return for the passion our people bring to everything they do, we want them to enjoy a range of benefits that enrich their lives. We are a Real Living Wage employer, and through our additional employee benefits we feel we’ve got something that will help everybody live their best life. We recognise the immense joy and significance of family leave for our employees, which is why Six Degrees provide an enhanced maternity and paternity leave package. We’re also keen to support people with flexible working, so everyone can have the personal time they need whilst still doing great work here at Six Degrees. We have some fantastic benefits on offer, with everyone being given Private Medical Insurance, Life Assurance, a matched pension scheme and 25 days holiday and as a happy birthday from Six Degrees, all employees get a day off for their Birthday. We also provide discounts on well-known brands, in restaurants, supermarkets, the list goes on! You can find out more about our benefits here. Our recruitment process: At Six Degrees, we prioritise efficiency in our recruitment process, as we believe it is essential for you to connect with potential colleagues and have a positive candidate experience. We welcome applications from people who think differently, our business is proud to have a diverse range of individuals, and we offer a supportive and flexible environment tailored to different working styles. Our team thoroughly evaluate all applications, and if your qualifications align with our needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final interview, which could include a task specific to the role. Following the completion of the assessment process, we look forward to welcoming you to the Six Degrees family!

Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services, • Leading, mentoring, and developing a small IT team, • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro, • Administration of Linux servers, including scripting, web, file, and directory services, • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points, • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP), • Managing Active Directory, VPNs, server/application security, and print services, • Monitoring SLAs and ticketing systems, ensuring service standards are maintained, • Preparing and presenting annual IT budgets and reporting regularly to stakeholders, • Managing service contracts, renewals, and the firm’s asset register, • Providing hands-on support for user issues, practice management systems, and infrastructure, • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential), • Strong Linux administration and command-line scripting skills (Bash/Python), • Proven networking expertise including SonicWall, Brocade, and Ubiquiti, • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security, • Working knowledge of Windows 10/11 and Windows Server environments, • Demonstrable experience managing an IT function and reporting to senior stakeholders, • Strong documentation skills and structured approach to infrastructure management, • Flexible, solutions-focused, and confident supporting users at all levels What’s on Offer • Senior leadership role with full responsibility for IT strategy and delivery, • Stable, professional services environment, • Opportunity to modernise and develop infrastructure, • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Job Title: IT Operations LeadLocation: London / HybridSalary: £75,000 – £100,000 per annumAbout UsWe’re a growing, technology-driven business where things move quickly and everyone gets stuck in. There’s no heavy hierarchy — just a team of capable people working together to get things done properly. We value people who take ownership, solve problems, and aren’t afraid to roll up their sleeves. If you like being in the detail, making real improvements, and seeing the impact of your work day-to-day, you’ll fit right in.The RoleWe’re looking for an experienced IT Operations Lead who understands the macOS platform as well as Windows to take ownership of our IT environment and help shape how it evolves as we grow.This is a genuinely hands-on role. You’ll be leading from the front — solving problems, improving systems, mentoring others, and setting the standard for how IT should operate.You’ll have the freedom to introduce better ways of working, drive automation, and build a robust, secure, and scalable IT function.What You’ll Be Doing • Owning day-to-day IT operations and ensuring reliability across systems and infrastructure, • Acting as the escalation point across 1st, 2nd, and 3rd line support, • Managing and improving cloud platforms, SaaS tools, and network environments, • Leading troubleshooting and incident response for complex technical issues, • Overseeing onboarding/offboarding, device management, and access controls, • Driving automation and reducing manual processes, • Improving IT processes, documentation, and service quality, • Partnering with the business to deliver practical, effective technology solutions, • Mentoring team members and raising the overall technical standard, • Leading IT projects and continuous improvement initiativesWhat We’re Looking For, • Around 7+ years’ experience in IT support and operations, ideally in financial services or another regulated, fast-paced environment, • Strong experience across 1st, 2nd, and 3rd line support, including triaging, prioritisation, and team coordination, • In-depth knowledge of macOS AND Windows environments, including endpoint management and hardware troubleshooting, • Kandji (Iru) knowledge or similar MDM, • Proven experience managing cloud-based platforms such as Google Workspace and Okta, • Strong networking and security expertise (WLAN, VLANs, firewalls, ACLs, VPNs, switching), • Experience with AWS (preferred) and/or Microsoft Azure, with exposure to Infrastructure-as-Code tools like Terraform, • Experience managing Mobile Device Management (MDM) platforms across desktop and mobile devices, • Ability to script and automate (e.g. Python, PowerShell) to improve efficiency and reliability, • Experience with ITSM/ticketing systems and best practices in service management and reporting, • Strong analytical mindset with the ability to troubleshoot complex issues and deliver long-term solutionsLeadership & Approach, • Comfortable taking ownership and making decisions in a fast-moving environment, • Strong communicator who can work across technical teams and the wider business, • Experience mentoring and developing team members, • Someone who leads by example — hands-on, practical, and solutions-focusedWhat You’ll Get, • £75,000 – £100,000 depending on experience, • A high-impact, hands-on role with real ownership, • The opportunity to shape and improve how IT is run, • A team culture focused on delivery, not unnecessary processApply for this role NOW you’re someone who takes pride in doing things properly, enjoys solving problems, and wants to build and improve systems in a meaningful way — we’d like to hear from you. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Excellent opportunity for a Senior Software Developer to play a key role in architecting, developing, and enhancing our clients in-house trading and research systems. This is an opportunity to work on greenfield projects, influence architectural decisions, and directly impact systems that support real-world trading strategies. As a senior member of the team, you will contribute both technically and strategically, helping shape development standards, performance optimisation, and system scalability. You will primarily work within a C# .NET SQL Server ASP.NET ecosystem, developing high-performance, reliable, and maintainable applications. Key Responsibilities • Design, develop, and maintain high-performance applications in C# and .NET, • Lead architectural discussions and contribute to technical direction, • Build scalable, reliable systems to support automated trading and research, • Develop and optimise database solutions (SQL Server or equivalent), • Improve performance, reliability, and automation across systems, • Mentor junior developers and promote best engineering practices, • Participate in code reviews and enforce high standards of quality, • Collaborate closely with researchers and traders to translate requirements into robust software solutions, • Contribute to continuous improvement of development processes and tooling Required Skills & Experience • BSc (or higher) in Computer Science or a related scientific discipline, • Strong recent experience with C# and the latest .NET platform, • 5+ years of professional software development experience, • Solid experience with SQL Server, Oracle, or equivalent relational databases, • Strong understanding of object-oriented design principles and software architecture, • Experience building production-grade, scalable systems, • Fluency in English with excellent written and verbal communication skills, • High attention to detail and a thorough, analytical mindset Desirable • Experience in multi-threaded and concurrent application development, • Network programming experience (TCP/UDP), • Experience with distributed version control systems (Git), • Strong understanding of Windows technologies

Senior Security Analyst / Security Engineer London (City) | £80,000–£90,000 | Permanent If you’re the kind of security engineer who can spot an active threat, contain it calmly, and then harden the environment so it doesn’t happen again — this role is built for you.We’re hiring a hands-on Senior Security Analyst / Security Engineer to strengthen a Microsoft-centric security posture across detection, response, tooling, and infrastructure hardening. Not a one-lane SOC role. Not governance-heavy. This role blends incident response with security engineering and hardening and ideal for someone with 4–5 years’ experience who wants real technical ownership and variety across the full defensive lifecycle.What You’ll Be Doing • Lead investigations, triage and containment using SIEM/EDR (Microsoft Sentinel preferred), • Harden IAM, PIM/PAM, Windows/Linux, endpoint baselines and identity services, • Strengthen M365 security: Defender for Endpoint/O365/Identity, Conditional Access, Identity Protection, • Improve detection rules, analytics, baselines and security automation, • Run vulnerability scanning using tools like Tenable, Pentera, Varonis, Secure Score, • Support compliance work (ISO 27001, Cyber Essentials, NIST, SOC2), • Contribute to threat hunting, threat intelligence application and proactive monitoring, • Support operational resilience: scenario testing, DR exercises, post-incident reviews, • Assist with security tooling assessments (including AD hardening tools)Essential Experience (Must Haves) Candidates must have:Security Engineering & Hardening, • IAM, PIM/PAM, identity lifecycle, access hardening, • OS security hardening (Windows + Linux), • Network security concepts (firewalls, IDS/IPS)Incident Response & Detection, • Hands-on IR: triage investigation containment recovery, • Experience with SIEM (Sentinel strongly preferred), • Experience with EDR/XDR tools: Defender / CrowdStrike / SentinelOne, • Log analysis, packet captures, forensic investigation fundamentalsMicrosoft Security, • Defender suite: Endpoint, O365, Identity, • Azure AD / Entra ID security, • Conditional Access, M365 identity protection signals, • M365 Secure Score remediationVulnerability Management, • Tools such as Tenable, Pentera, Varonis, Secure Score, • Experience coordinating remediation with technical teamsFrameworks & Security Models, • MITRE ATT&CK, OWASP Top 10, • Exposure to zero-trust principles, • Understanding of encryption, certificate management, secrets managementScripting & Automation, • PowerShell (essential), • Python or Bash desirable, • Security automation experience (policy enforcement, scanning, rule tuning)Experience Level, • 4–5 years in SecEng / SOC / IR roles, • Experience in regulated environments beneficial but not essentialNice to Haves (Not Essential but a Bonus), • Terraform / Ansible (desirable, not required), • Cloud security exposure (Azure, AWS, GCP), • Threat intel platform experience, • Experience tuning SIEM/SOAR playbooks, • CI/CD pipeline security (GitHub Actions, Jenkins, GitLab), • Digital forensics knowledge, • Certifications: Security+, CySA+, GCIH, GCIA, CISSP, CISM, OSCP, CCSPIf you’re looking for a role where you can respond to real threats, engineer lasting fixes, and shape security standards, reach out for a confidential conversation

Network and Infrastructure Engineer Up to £50,000 per annum Bromley, Kent Full-Time Permanent About the Role We’re looking for a driven and collaborative Network & Infrastructure Security Engineer to join our agile infrastructure team. In this hands-on position, you’ll take the lead on network engineering while also contributing to broader infrastructure operations—so a strong foundation in both areas is essential. You’ll be instrumental in maintaining and enhancing a secure, resilient, and high-performing IT environment. This role is ideal for someone who enjoys working across disciplines, thrives in a team-oriented setting, and is passionate about delivering robust and secure technology solutions. Key Responsibilities • Manage and optimise network infrastructure, including virtual networks, cloud platforms, and WAN technologies., • Configure and maintain firewalls, routers, switches, and load balancers., • Deploy security and operational updates in line with business guidelines., • Monitor network performance and resolve bottlenecks., • Support backup and disaster recovery solutions., • Familiarity with Microsoft Azure cloud services and architecture, • Dell Servers, including iDrac, • Strong knowledge of networking protocols (TCP/IP), subnetting, VLANs, VPNs, and load balancing., • Experience with FortiNet firewalls and Cisco switches (including CLI configuration and firmware updates)., • Proficiency in Windows operating systems and active directory., • Demonstrated ability to design / troubleshoot complex network., • Experience working with hybrid infrastructure and virtual networks., • Ability to work collaboratively across infrastructure and security teams. We value team players who bring fresh ideas, enthusiasm, and a collaborative spirit. If you’re passionate about network security and infrastructure, and want to make a meaningful impact in a close-knit team, we’d love to hear from you. About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

2nd Line IT Support Engineer Hybrid / Office-Based | Competitive Salary We’re sourcing a skilled 2nd Line Support Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting a diverse client base. Role Overview • Resolve escalated IT issues across desktop, cloud, and infrastructure, • Support Microsoft 365, Active Directory, and networking environments, • Troubleshoot hardware, software, and connectivity issues, • Collaborate with 1st and 3rd line teams, • 3+ years IT support experience (incl. 2nd line), • Strong knowledge of Windows, Microsoft 365, and basic networking, • Experience with Azure, ITSM tools, and remote support, • Strong problem-solving and communication skillsWhat’s Offered, • Exposure to latest cloud technologies, • Training and career development

Senior Office Technology Specialist (Audio Visual) London | Full-time | Office-based | £70,000 We are working with a leading professional services firm in London to recruit a Senior Office Technology Specialist to act as the senior presence on the firm’s Tech Bar and the primary AV support specialist for the office. This is a highly visible, client-facing role, suited to an experienced senior 2nd line IT professional who is confident supporting partners and senior stakeholders in a live office environment. The role The Senior Office Technology Specialist will sit at the front of office technology support, acting as the go-to escalation point for complex issues and ensuring a consistently high standard of service across the firm. The role combines: • Senior 2nd line deskside and walk-up IT support, • Ownership of the Tech Bar function, • Hands-on AV and meeting room support Key responsibilities • Act as the senior presence on the Tech Bar, providing front-of-house IT support., • Serve as escalation point for junior members of the team., • Provide hands-on AV and meeting room support for client and internal meetings., • Windows 11 rollout, • Laptop refresh programmes, • iPhone rollouts, • Work closely with stakeholders across the business, including partners and senior staff., • Proven experience in a senior 2nd line deskside or end-user IT support role, • Strong experience supporting users face to face in an office environment., • Confident supporting AV systems and live meeting room technology, • Strong Windows and endpoint support background, • Excellent communication skills, with the ability to engage professionally with senior stakeholders., • Calm, pragmatic approach to problem-solving in live environments., • A trusted, visible role with genuine autonomy, • A mix of senior BAU support and project ownership, • Budget for training, certifications, and required equipment., • A professional, collaborative working environment

EUC Analyst London (Hybrid) Up to £75,000 + benefits Permanent A leading London professional services organisation is looking for an experienced EUC Analyst to join its IT team. This is a hands-on role focused on modern endpoint management, Microsoft cloud technologies and end-user device security. Working as part of a collaborative IT function, you will help manage and improve the organisation’s end-user computing environment, supporting several hundred users across Windows devices, Microsoft 365 and mobile platforms. Key responsibilities • Manage and support the end-user computing environment including Windows desktops, laptops and mobile devices, • Administer Microsoft Intune / Endpoint Manager for device management, compliance and software deployment, • Deploy and manage devices using Microsoft Autopilot and modern cloud-based deployment methods, • Support Microsoft 365 services including Teams, OneDrive, SharePoint and Exchange Online, • Package and deploy applications using tools such as SCCM, Intune Win32 apps or similar technologies, • Manage endpoint security technologies including Defender for Endpoint, BitLocker and application control tools, • Use PowerShell scripting to automate administrative tasks and processes, • Support mobile device management for iOS and Android devices, • Act as a third-line escalation point for EUC related incidents, • Maintain technical documentation, procedures and troubleshooting guides, • Strong experience administering Microsoft Intune / Endpoint Manager, • Experience deploying devices using Microsoft Autopilot, • Advanced knowledge of Windows 10 / Windows 11 enterprise environments, • Microsoft 365 administration including Teams, OneDrive, SharePoint and Exchange Online, • Application packaging and deployment experience (SCCM, Intune Win32 apps or similar), • Experience managing endpoint security tools such as Defender for Endpoint and BitLocker, • PowerShell scripting for automation and administration, • Mobile device management experience for iOS and Android, • Experience supporting enterprise environments of 500+ users, • Familiarity with ITIL processes Salary: up to £75,000 + benefits Location: London (Hybrid working)

Senior Associate - Systems (IT Support) Location: West LondonSalary: £27,500 per annumContract: 12-Month Fixed-Term ContractWorking Model: Fully Office-Based Overview We are seeking a Senior Associate - Systems (IT Support) to join a busy banking environment on a 12-month FTC. This role will support the smooth running of the Systems function, providing first and second-line IT support to users across the business while liaising with offshore teams and third-party vendors. This is a great opportunity for someone with hands-on IT support experience looking to gain exposure within a structured and fast-paced organisation. Key Responsibilities * Provide L1/L2 IT support across desktop, applications, and network issues * Support system administration tasks including software installation, patching, O365, antivirus updates, and user access issues * Troubleshoot and resolve issues relating to core banking applications and general IT systems * Monitor and manage network connectivity and infrastructure issues * Provide on-site and remote support to users across branches * Configure and support VPN laptops and remote access solutions * Manage network printers and liaise with external vendors * Maintain and update the IT asset register * Support hardware troubleshooting, system backups, and configuration issues * Assist with audit, compliance, and vulnerability remediation (VA/PT closure) * Manage and resolve tickets within agreed timelines (RMS system) * Liaise with offshore support teams for issue resolution * Maintain accurate documentation and records Requirements * Experience in IT support / systems support (1st/2nd line) * Knowledge of Windows Server administration and desktop support * Basic understanding of networking and connectivity * Experience with hardware/software installation and troubleshooting * Familiarity with Microsoft Office and O365 * Strong communication and stakeholder management skills * Ability to document processes and provide user guidance Key Attributes * Proactive and willing to learn new technologies * Strong problem-solving skills * Team player with a user-focused approach * Able to prioritise and work under pressure * Flexible to support out-of-hours work where required What's on Offer * £27,500 salary * 12-month FTC within a stable environment * Broad exposure to IT systems, infrastructure, and operations * Opportunity to work with internal teams, offshore support, and third-party providers

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers • Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options, • Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Technical Leadership & Delivery • Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO, • Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn, • Hands-On Mindset: Enjoys being “on the keyboard” solving technical challenges, • Customer Engagement: Exceptional presence and clarity when engaging with customers, • Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy, • Clear Communicator: Able to articulate complex problems simply and confidently, • Calm & Composed: Operates effectively in high-pressure or ambiguous situations, • Ownership & Accountability: Takes responsibility for delivering high-quality outcomes, • Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency, • Strong architectural capability across Microsoft Azure and core Microsoft cloud services, • Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel), • Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID, • Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), • Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering, • Experience with distributed systems or modern application architectures

Role: 1st Line IT Engineer Location: London (client-facing with site visits) Salary: Up to £30,000 + bonus Benefits: Bonus, private healthcare, share scheme, strong wellbeing package Our client, a leading provider of managed IT and connectivity services, is looking for a 1st Line IT Engineer to join their growing support team. This role offers the opportunity to work across a varied client base, gaining exposure to multiple technologies while building your technical skillset in a fast-paced, supportive environment. What you’ll do • Provide 1st line support across desktop, server, and network environments, • Take ownership of incoming service desk tickets and see issues through to resolution, • Troubleshoot across Windows, Mac, and remote desktop environments, • Support Microsoft technologies including Office 365, Exchange, and Active Directory, • Carry out system checks, monitoring, and documentation updates You’ll work closely with internal technical teams and external clients to deliver a high-quality support service, ensuring issues are resolved efficiently and professionally. What we’re looking for • Experience in a service desk or MSP environment, • Working knowledge of Windows Server, Active Directory, DNS, and DHCP, • Familiarity with Microsoft 365, Exchange Online, and remote desktop services, • Understanding of networking fundamentals (TCP/IP), • Strong communication skills and a customer-focused mindset The ideal candidate will bring a proactive attitude, a genuine passion for technology, and enjoy working in a fast-paced, client-facing environment. Why join? • Clear progression opportunities within a growing technical team, • Exposure to a wide range of technologies and client environments, • Bonus scheme and employee share plan, • Private healthcare, life assurance, and income protection, • Strong wellbeing support including mental health resources Apply now to develop your IT career in a dynamic and supportive MSP environment.

An experienced IT Infrastructure Project Engineer to deliver and support complex infrastructure projects across servers, storage, virtualisation and VDI. The role covers design, implementation, optimisation and support of secure, contained environments, ensuring high availability, performance and compliance across critical IT systems. Client Details The employer is a well-established organisation within the financial services sector. Description • Design, build and implement HPE server and EMC storage cluster solutions, • Configure, monitor and optimise EMC storage environments, • Manage performance, capacity and scalability of cluster architectures, • Configure and maintain VMware ESXi hosts and vSphere environments, • Implement vSphere HA, SRM and virtual networking/firewalling, • Manage VMware Horizon VDI user setup, profiles and gold image upgrades, • Troubleshoot VDI, server, storage and network-related issues, • Configure routing, firewall rules and security policies for VMs, • Provide technical support for infrastructure and business applications, • Apply automation and scripting (Ansible, scripts) where appropriate, • Manage firmware, software upgrades and system maintenance, • Monitor and report on IT systems in line with management requirements A successful Infrastructure Project Engineer should have: • Bachelor's degree in IT, Computer Science or equivalent experience, • 5+ years' experience with HPE servers, EMC storage and VMware technologies, • Advanced knowledge of server architecture, VMware vSphere and VDI, • Hands-on experience with VMware Horizon environments, • Strong Windows Server and Active Directory domain experience, • Solid understanding of networking, security and backup solutions, • Experience working in restricted or isolated network environments, • Automation or scripting experience (Ansible preferred), • Visual Basic and Excel Macro experience, • Excellent written and verbal communication skills, • VMware, CCNA or MCSE certifications preferred, • Mandarin language skills advantageous, • Competitive salary ranging from £70,000 to £75,000 per annum., • Opportunity to work in the financial services industry within a reputable organisation., • A professional environment that values technical expertise and innovation.

Temporary Field Operations Engineer - 6 Month Duration Day Rate: £161 - £173 (£42k - £45k equiv)Hours: 40 per week Base: Croydon Travel: Nationwide (regular & reactive travel to client sites required) We're recruiting a highly capable Field Operations Engineer for a 6-month assignment supporting technical deployments and on-site IT operations across multiple UK locations. This is a hands-on, field-based role ideal for someone who thrives on variety, problem-solving and delivering robust infrastructure solutions in fast-moving environments. The Role You'll be the technical backbone of field operations-deploying, maintaining, and optimising IT infrastructure across sites nationwide. Working closely with network engineers, contractors, and local teams, you'll ensure equipment is installed correctly, systems stay stable, and users receive high-quality support. Key Responsibilities Technical Deployment • Execute on-site technical setups across centre locations, • Rack and cable servers, switches, and associated hardware, • Support installation and initial configuration with network engineers, • Oversee contractor activity to ensure compliance with project specs, • Maintain OS and application installations, including security patching, • Monitor and maintain cooling systems, PDUs, UPS units and other infra, • Support user account and permission management, • Troubleshoot and maintain printers, scanners, biometric kits, kiosks and other devices, • Set up and maintain surveillance systems (QVR Pro, livestreams, access control), • Manage inventory, user accounts, and mobile devices, • Procure IT equipment and manage timely delivery, • Maintain accurate asset records and inventory, • Liaise with vendors for service contracts and maintenance, • Participate in audits and support remediation actions, • Bachelor's degree in Computer Science or equivalent training, • 2+ years' experience in systems engineering or similar technical roles, • Strong hands-on experience with IT deployments, cabling and hardware setup, • Experience with routers and switches (required), • VMware or other virtualisation experience (required), • MS Active Directory experience (required), • Knowledge of: Linux (RHEL/Debian), Bash, VMware, Windows Server, PowerShell, Windows 11, macOS, • Excellent communication and teamwork skills, • Strong analytical and problem-solving mindset, • Comfortable working in international and multicultural environments Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.Love Success is proud to serve as an Employment Agency for this vacancy.

Senior Infrastructure Engineer Full time Permanent Position Location: This role is based in there office located in Hammersmith, London + 1 day remote work per week They are looking for a highly motivated and experienced Senior Infrastructure Engineer to join the global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting there entire IT infrastructure, which supports the business operations across multiple international locations. This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services. Key Responsibilities Infrastructure Management & Support: • Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems., • Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates., • Proficient in managing a complex SCCM environment, including Distribution Points, and other sites over a slow WAN link, Experience with Cloud Management Gateway., • Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management., • Ensure the security of our infrastructure and data by managing on-premises and cloud security controls, and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching., • Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform., • Manage and maintain our VDI environment (VMware Horizon/Citrix/OLVM), ensuring a reliable experience for our global user base., • Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure., • Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers., • Collaborate with international teams to ensure the seamless delivery of IT services to all global employees., • Address the challenges of a distributed workforce, utilising technologies like SCCM CMG, and VDI for remote access and device provisioning., • Navigate the complexities of regional IT regulations and data sovereignty requirements (eg, GDPR)., • Contribute to the development of the global IT roadmap and strategy, identifying opportunities for innovation and improvement., • Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development., • Create and maintain comprehensive documentation for infrastructure, systems, and procedures within our knowledge base to ensure accurate and up-to-date information. Extensive experience (typically 7+ years) in a senior infrastructure engineering role, preferably within a global or multi-site SME. Qualifications & Experience • Experience in ServiceNow administration and/or development would be a significant advantage., • Relevant industry certifications, such as Microsoft Certified: Azure Administrator Associate,, • VMware Certified Professional (VCP), or other Microsoft 365/Security certifications., • Familiarity with ITIL & NIST frameworks for service management., • Experience working in an agile environment

Estimator – Building Envelope Job Title: Estimator & Bid Specialist – Building Envelope Job reference Number: Industry Sector: Architectural, Building Envelope. Façade Engineer, Structural Engineer, Glazing, Fenestration, Aluminium Windows, Aluminium Doors, Facades, Windows & Doors, Architectural Windows, Architectural Facades, Sliding Doors, Bi Fold Doors, Balconies, Curtain Walling, Architectural Aluminium, Building Envelope, Facades, Architectural, AutoCAD Location: London Remuneration: £40,000 - £45,000 + discretionary bonus Benefits: Comprehensive benefits package The role of the Estimator & Bid Specialist – Building Envelope will involve: • Estimator & Bid Specialist position dealing with the estimating and bid process from across curtain walling, windows, doors, cladding, SFS, glazing, and metal work, • Prepare accurate and competitive façade tenders, including detailed quantity take-offs, cost plans, risk allowances, and structured bid submissions., • Manage end-to-end tender processes, coordinating internal teams (design, commercial, procurement, operations) to ensure timely and compliant submissions., • Engage and negotiate with suppliers and subcontractors, benchmarking quotations to ensure commercial competitiveness and minimise risk., • Identify value engineering opportunities, technical risks, scope gaps, and commercial considerations to strengthen bid strategy and profitability., • Must have 3+ years’ experience estimating façade systems or related such as cladding systems, curtain walling, windows and doors, architectural metalwork, SFS and associated secondary steel or support systems, • Proven experience working with clients tendering and managing bids, • Knowledge of UK Building Regulations and relevant façade performance standards., • IT literate (Microsoft Office)

Arcas Technology is partnered with a respected professional services organisation that is continuing to modernise and strengthen its technology estate. We’re looking for an Infrastructure Engineer who wants genuine ownership, meaningful project involvement, and the opportunity to influence how a business delivers secure, reliable and modern IT services. What you’ll be involved in • Supporting and enhancing a mixed on-prem and cloud environment (M365, Azure, VMware), • Delivering infrastructure projects across cloud, security, networking and automation, • Acting as an escalation point for complex technical issues, • Improving stability, performance and security across the estate, • Working closely with the IT Manager/Head of IT on roadmap and continuous improvement initiatives What we’re looking for • Strong experience across Microsoft 365, Azure AD/Entra and Intune, • Solid grounding in Windows Server, virtualisation and networking, • Exposure to security tooling, monitoring, backups and DR, • Someone who enjoys working closely with the business and supporting professional users, • A proactive engineer who wants to grow into broader responsibility If you’re looking for a role where you can make a visible impact within a professional, well-structured environment, we’d love to hear from you. Apply now or reach out to Arcas Technology for a confidential conversation.

Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You’ll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities • Respond promptly to technical support requests via phone, email, and ticketing system, • Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times, • Provide face-to-face technical support through pre-scheduled client site visits, • Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle, • Keep clients and their IT teams regularly updated on ticket progress, • Identify recurring issues and contribute to permanent solutions, • Create and maintain technical documentation and knowledge base articles, • Deliver excellent customer service and a positive support experience at all times, • Manage your own ticket queue, triage effectively, and escalate where necessary, • Liaise with third-party vendors and partners to resolve complex issues, • Support, mentor, train, and develop the 1st Line Service Desk Analysts, • Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team, • Achieve relevant Microsoft and technical certificationsWhat We’re Looking For, • Excellent customer service, telephone, and client-facing skills, • Minimum 2 years’ experience providing IT support across multiple technologies (MSP experience is highly desirable), • Proven experience attending client sites and delivering face-to-face support, • Strong troubleshooting and support experience in the following technologies:, • Windows Server (on-premise and Azure), • Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint, • Microsoft Exchange, • Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere), • Backup and Disaster Recovery solutions, • Cyber-security tools and concepts (EDR, MFA, AV, incident response), • Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers), • Windows OS, macOS, and Microsoft Office, • Mobile device configuration and support, • Ability to configure, administer, and support both Windows and macOS devices, • Solid understanding of the cyber threat landscape and security best practices, • Proactive mindset with the ability to anticipate and prevent issues, • Excellent verbal and written communication skills – able to explain complex technical matters clearly to users of all levels, • A genuine passion for learning new technologies, demonstrated through certifications or personal projects, • Strong team player who is also highly self-motivated, • Calm and professional approach when dealing with difficult or demanding situations, • Full UK driving licenceWhat We Offer, • Hybrid working (3 days onsite, 2 days remote), • Varied and interesting workload across multiple client environments, • Opportunities to develop your technical skills and gain certifications

IT & Security Support Specialist Location: London (supporting UK & US teams) Type: Full-time About the Company A fast-growing, international marketing business is seeking its first dedicated IT & Security Support Specialist. Operating across London and New York, the organisation delivers large-scale, data-driven digital campaigns for globally recognised brands. With a strong reputation for innovation and growth, the company combines a collaborative culture with a high-performance environment. As the business continues to scale, maintaining robust IT operations and a strong security posture is critical. This role will play a key part in ensuring both. The Role This is a hands-on, standalone role responsible for day-to-day IT operations and the ongoing maintenance of the company’s ISO 27001 Information Security Management System (ISMS). You will support users across multiple locations while ensuring systems, processes, and controls meet both operational and security standards. This position requires someone comfortable owning IT internally, balancing user support with security and compliance responsibilities in a cloud-first environment. Key Responsibilities • Manage onboarding and offboarding processes, including account provisioning, access control, and device setup, • Provide day-to-day IT support across hardware, software, and connectivity issues for UK and US teams, • Administer core IT systems, with a strong focus on Google Workspace at an organisational level, • Maintain and improve IT documentation, processes, and internal procedures, • Support users in adhering to IT and security best practices, • Monitor and manage IT and security support channels, ensuring timely resolution or escalation, • Act as a first point of contact for security incidents, following defined escalation procedures, • Manage SaaS applications and ensure appropriate access and security controls are in place, • Coordinate device procurement, mobile device management, and remote troubleshooting, • Work closely with suppliers and internal stakeholders to support IT operations ISO 27001 & Security Responsibilities (Critical Requirement) • Take an active role in maintaining the ISO 27001-certified ISMS, • Support audit preparation, evidence collection, and corrective action tracking, • Help ensure ongoing compliance with ISO 27001 controls and standards across the business, • Assist with risk management activities, including risk assessments and mitigation tracking, • Support business continuity and disaster recovery planning and testing, • Work cross-functionally to embed security and compliance processes About You • Proven experience in IT support, IT administration, or workplace technology roles, • Strong hands-on experience supporting both Mac and Windows environments, • Deep expertise in Google Workspace administration (Admin Console, security controls, DLP, Vault, Drive, Meet), • Demonstrable experience working within an ISO 27001-certified environment is essential, • Strong understanding of ISMS maintenance and what is required to remain audit-ready, • Comfortable operating as a sole or primary IT resource, • Experience in cloud-first, SaaS-heavy environments, including IAM, MFA, and SSO, • Experience supporting distributed teams across multiple time zones (UK/US preferred), • Proactive, organised, and able to work independently with strong problem-solving skills Seniority Level • Mid-Senior levelIndustry, • IT Services and IT ConsultingEmployment Type, • Full-timeJob Functions, • Information TechnologySkills, • ISO Standards, • Information Security Management System (ISMS), • Identity and Access Management (IAM), • FMA, • ISO 27001, • Cyber-security, • Software as a Service (SaaS)

A Japanese IT company is currently recruiting a Japanese speaking IT Support Engineer to join their infrastructure support team in London. In this role, you will be responsible for providing first-level technical support to end users, ensuring timely resolution of IT-related issues and maintaining a high level of customer satisfaction. The role will suit someone who has +3 years of IT engineer experience. There may be opportunities for business travel within London, and to other overseas locations. Eligible applicants: • (O) Eligible visa: Permanent residence, Spouse, Partner, YMS, Graduate, • (X) NOT eligible: Student visa, Requiring visa sponsorship Work type: Hybrid working e (2 days in office, 3 days remote; onsite visits as required) Visa support: Visa support may be considered depending on experience TYPE: Permanent, full-time WORKING HOURS: 9:00–17:00 from Monday to Friday (*A shift from 7:00 a.m. to 3:00 p.m. required for specific clients) SALARY: £28–33k, depending on experience START: ASAP LOCATION: London IT Helpdesk Engineer – Main Responsibilities: • Provide first-line support for hardware, software, and network-related issues, • Respond to user inquiries via phone, email, and ticketing system, • Diagnose and troubleshoot technical problems following standard procedures, • Escalate unresolved issues to second- or third-level support teams, • Document incidents, service requests, and resolutions accurately IT Helpdesk Engineer – Ideal Candidate: • At least 3 years of IT engineer experience, • Basic knowledge of operating systems (Windows), • Familiarity with Microsoft 365 and common business applications, • Business level of fluency in both English and Japanese, • Strong communication and customer service skills, • Ability to work independently and as part of a team, • Problem-solving mindset, • Experience with cloud platforms (AWS, Azure) or operating network equipment would be advantageous We may consider applications from people on YMS and graduate visas, depending on their experience. For LinkedIn When contacting us, please include the job reference number (Ref: MK47295) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

3rd Line Support Engineer - Managed Services Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. Hybrid working - 3 days office, 2 days at home. My client is a fast expanding IT Services company that due to continued success are in the market for a proven 3rd Line Support Engineer. As 3rd Line Support Engineer you will have a solid background in a fast paced MSP environment. You will have a broad range of technical skills across technology such as Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. The 3rd Line Support Engineer will be working proactively as part of the escalation (3 Line) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with a genuine interest in technology, with the enthusiasm to continuously develop skill set. This is a great opportunity to join a fast growing IT services company that can offer opportunities for ongoing technical and career development. 3rd Line Support Engineer - Managed Services Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

A leading London law firm is seeking an Application Support/Developer to be responsible for the support for the administration and optimisation of the businesses databases. They will also be required to support key applications including the firm's Case Management System (Inprotech), Document Management System (iManage Worksite), Microsoft SQL Server and other core systems. This role is paying up to £70,000 plus very good benefits including hybrid working (2 days working from home 3 days in the central London office). The role-holder will be responsible for: • Providing application configuration and maintenance of business systems, including CPA Inprotech Case Management software, iManage Worksite Document Management Systems (client and server side), • Developing MS Office applications including templates, data injection and automation., • Assisting with improving the efficiency and productivity of staff using IT applications and manipulating information., • Liaising with the end users, Inprotech Development Analysts, Partners (including the Partner responsible for Inprotech) and the Senior Software Developer to understand business requirements and deliver solutions, • Under instruction from the Applications and Development Manager, manage and optimise the various SQL Server databases, • Maintain application security and data privacy in line with IS027001 standards, applying secure coding practices and ensuring compliance with firm security standards, • Liaise with other functions within the Technology Team and Finance. Must Have: • Experience of working in a Legal services/Law firm/Professional Services environment, • Strong Microsoft SQL Server experience (querying, basic optimisation, T-SQL), • Proven experience in supporting and maintaining business applications (not just development), • Experience with scripting languages (PowerShell, VBA, or VBScript), • Familiarity with Microsoft environments (Office 365, Windows Server, Active Directory), • Strong communication skills and experience working with end users and senior stakeholders, • MS Server 2016 network administration (AD, groups, security, etc.) including Exchange, • Knowledge of IIS configuration and management Desirable Skills • Experience with Inprotech, iManage applications (front & back end) version 11 onwards, • Understanding of data security and compliance, including ISO27001 or secure coding practices, • SQL Server development skills (stored procedures, triggers, performance tuning), • Experience with SSRS reporting, • Exposure to IIS, HTML, CSS, or web-based systems

A leading London law firm is seeking a Software Developer to be responsible for the support for the administration and optimisation of the businesses databases. They will also be required to support key applications including the firm's Case Management System (Inprotech), Document Management System (iManage Worksite), Microsoft SQL Server and other core systems. This role is paying up to £70,000 plus very good benefits including hybrid working (2 days working from home 3 days in the central London office). The role-holder will be responsible for: • Providing application configuration and maintenance of business systems, including CPA Inprotech Case Management software, iManage Worksite Document Management Systems (client and server side), • Developing MS Office applications including templates, data injection and automation., • Assisting with improving the efficiency and productivity of staff using IT applications and manipulating information., • Liaising with the end users, Inprotech Development Analysts, Partners (including the Partner responsible for Inprotech) and the Senior Software Developer to understand business requirements and deliver solutions, • Under instruction from the Applications and Development Manager, managing and optimise the various SQL Server databases, • Maintaining application security and data privacy in line with IS027001 standards, applying secure coding practices and ensuring compliance with firm security standards, • Liaising with other functions within the Technology Team and Finance., • Designing new and maintain Microsoft Office templates with data integrated from other data sources. Required Skills: Must Have: • Experience of working in a Legal services/Law firm environment, • Strong Microsoft SQL Server experience (querying, basic optimisation, T-SQL), • Proven experience in supporting and maintaining business applications (not just development), • Experience with scripting languages (PowerShell, VBA, or VBScript), • Familiarity with Microsoft environments (Office 365, Windows Server, Active Directory), • Strong communication skills and experience working with end users and senior stakeholders, • MS Server 2016 network administration (AD, groups, security, etc.) including Exchange, • Knowledge of IIS configuration and management Desirable Skills • Experience with Inprotech, iManage applications (front & back end) version 11 onwards, • Understanding of data security and compliance, including ISO27001 or secure coding practices, • SQL Server development skills (stored procedures, triggers, performance tuning), • Experience with SSRS reporting, • Exposure to IIS, HTML, CSS, or web-based systems

Radiographer Band 5 Pay: £22.00-£28.00 per hour Location: London Job overview Minerva is now recruiting for Band 5 Radiographer in the London area. Due to an increased demand, we are seeking to engage with any caring, enthusiastic, reliable experienced Radiographers with opportunities available on both a part time or full-time basis, offering block bookings . Who are we looking for? With great benefits, rates of pay and easy access to join and start booking shifts, Minerva can attract the top talent in locum nursing and work with the select candidates that make Minerva the great agency it is. For this position we are looking to engage with reliable, dedicated Radiographers who are committed to delivering a high standard of care for their patients. Qualifications : • Hold a BSc in Radiography or equivalent., • HCPC registered. Experience : • Minimum 12 months previous experience in all general, theatre and mobile imaging and fluoroscopy procedures both at student and post graduate level., • To be familiar with PACS, RIS systems., • To have an interest in and understanding of CPD and recording of CPD., • To have a good understanding of legislation relating to Radiation Protection, Infection Control and Health and Safety, • To have a good knowledge of windows-based computer software eg. MS Office. Skills : • Excellent verbal, written and interpersonal skills., • To be flexible and respond to the needs of the department., • To be articulate, enthusiastic and flexible., • To work well as part of the multidisciplinary team., • To be service focused. Why Minerva? • We offer a simple, quick, efficient registration process with average clearance taking between 1-3 weeks., • Reliable and Accurate Payroll Service, • Revalidation assistance – help, advice, and assistance with revalidation, • Flexible working pattern (work available whenever you want it), • NMC Fee Renewal, • Training provided by approved companies representing Minerva., • Assistance and guidance with industry matters (such as Revalidation and IR35), • Lucrative referral & bonus schemes up to £1000, • Dedicated team of friendly consultants on hand to help 24/7., • Access to numerous locum opportunities throughout the UK in both Private and NHS, • Minerva Healthcare App – book shifts, update availability and submit timesheets with freedom and ease. About us Minerva Nursing is a leading UK healthcare recruitment business, focusing entirely on putting together the infrastructure to ensure we deliver excellent service levels to candidates, clients, and each other. We hire the best staff and give them the tools to deliver their role with the highest service standards. We support NHS Trusts, Schools, Prisons, Nursing Homes, Private Hospitals, Mental Health Organisations, with good quality healthcare staff, both temporary and permanently. We provide Registered Nurses, ODPS’ Doctors, Physios, Midwives, Occupational Therapist to various clients in the UK, on a shift basis, long term contracts and permanent roles. For more information, please contact Fel on 07442038239 Job Type: Temporary Contract length: 12 months Work Location: In person

2nd Line Support Engineer Windows Server, Azure, O365, Active Directory, Sharepoint, VMware, Hyper-V, Networking, Backup, LAN, WAN, Wireless. My client is a well established, fast growing and multi-award winning IT Managed Services provider. Due to on-going success and growth they have an immediate requirement for a proven 2nd Line Support Engineer. The 2nd Line Support Engineer will be coming from a fast paced, client facing MSP background where you will have gained a range of technical skills and be driven by outstanding customer service. As 2nd Line Support Engineer you will have a broad range f technical skills across technology such as Windows Server, Azure, O365, Active Directory, Sharepoint, VMware, Hyper-V, Networking, Backup, LAN, WAN, Wireless. You will have a proven background in both being part of a busy service desk but but comfortable going out to clients sites and doing on-site face to face support when needed. This is a great opportunity to join a fast growing MSP where they can offer you genuine opportunities for both technical and career development. You will be an integral part of the dynamic Service Delivery Team, at the forefront of delivering the highest levels of service in face-to-face and remote IT support to their clients. The role will be based out of their HO in North London initially 5 days a week and moving to hybrid working after probation which will be 3 days office / client site and 2 days from home. 2nd Line Support Engineer Windows Server, Azure, O365, Active Directory, Sharepoint, VMware, Hyper-V, Networking, Backup, LAN, WAN, Wireless. Windows Server, Azure, O365, Active Directory, Sharepoint, VMware, Hyper-V, Networking, Backup, LAN, WAN, Wireless. Windows Server, Azure, O365, Active Directory, Sharepoint, VMware, Hyper-V, Networking, Backup, LAN, WAN, Wireless. MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

About the Role We're looking for an IT Infrasructre Engineer for a small, collaborative organisation looking for someone to join their close-knit IT team. This is a permanent position, ideal for someone seeking long-term stability and who enjoys working in a smaller, hands-on environment where you can genuinely influence how things are done. In this role, you'll support the delivery of our internal IT services across desktop, server, and cloud environments. You'll act as an all-rounder, working both independently and alongside our MSP. Your day-to-day work will include desktop support, server and cloud administration (Azure, Windows Server, Linux), and involvement in a variety of infrastructure projects such as server upgrades, cloud transformation, Wi-Fi improvements, and network hardware refreshes. We are not looking for a cyber-security specialist - this role is firmly focused on infrastructure, support, and operational IT. Candidate RequirementsEssential * Minimum 4 years' experience in an IT infrastructure or support engineering role. * Comfortable working in a small company environment, contributing across multiple areas. * Strong experience with Windows Server, Windows desktop, and cloud technologies. * Solid understanding of Azure. * Good working knowledge of Linux (Ubuntu preferred). * Strong grounding in networking, virtualisation, and cloud technologies, including Identity & Access Management. * Proficiency with infrastructure automation and scripting. * Excellent communication and problem-solving skills. * Ability to work both independently and collaboratively within a small team. * Background in permanent roles or long-term contracts, demonstrating stability and commitment. Preferred * Experience with: * Windows Server 2019 / 2022 * Windows 11 * Linux Ubuntu 24.02 * Microsoft Azure & Microsoft 365 * Degree in IT / Computer Science. * Cisco CCNP certification. * Azure Security Engineer certification

About Computershare: Computershare is a global company that helps keep track of who owns shares in big businesses. Think of us as the behind-the-scenes team making sure investors get paid their dividends, can vote on company decisions, and can buy or transfer shares easily. We also help companies run employee share schemes, making it simpler for people to own a piece of the companies they work for. We give you a world of potential: We have an incredible opportunity for an IT Apprentice to join the team. Within this role, you will be able to make a real difference in the work you do and what you provide to others in the business. In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Why Computershare is a great company to work for: • Our leadership team are invested in developing and training our employees, so you will have the opportunity to carry on learning and progressing., • You will be working within a supportive department, where the teams are focused on being the best., • We’re a global organisation; you’ll be exposed to the wider business and opportunities to work in a global capacity. A role you will love: You will play a crucial role in providing extensive support and advice on a wide range of IT services and technologies. Your role will involve investigating, diagnosing, and resolving complex issues related to hardware, software, and connectivity, as well as supporting and delivering a pipeline of project work. Key responsibilities include: • Provide wide-range technical support and solve problems to make technology straightforward for clients., • Maintain clear communication with the technology team and internal customers, ensuring all incidents and requests are handled effectively and within agreed service levels., • Provide physical support on site carrying ensuring excellent workspace environments., • Regular housekeeping of IT equipment., • Asset control and security. Key skills required: We are looking for someone who has meticulous attention to detail, strong communication and written skills. You will have experience of working in a high-pressure environment, supporting a diverse range of users. • Experience with Windows Active Directory, Microsoft Office 365 suite, Azure Active Directory., • Practical experience in a busy technical support environment., • Familiarity with security threats and mitigation strategies, and expertise in modern EUC solutions such as Windows 10/11, MS Office 365., • Strong technical, analytical, and interpersonal skills to drive continuous improvement and effective process automation., • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week Benefits: • Flexible work to help you find the best balance between work and lifestyle., • Health and wellbeing rewards that can be tailored to support you and your family., • Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well., • Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services, • Leading, mentoring, and developing a small IT team, • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro, • Administration of Linux servers, including scripting, web, file, and directory services, • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points, • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP), • Managing Active Directory, VPNs, server/application security, and print services, • Monitoring SLAs and ticketing systems, ensuring service standards are maintained, • Preparing and presenting annual IT budgets and reporting regularly to stakeholders, • Managing service contracts, renewals, and the firm’s asset register, • Providing hands-on support for user issues, practice management systems, and infrastructure, • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential), • Strong Linux administration and command-line scripting skills (Bash/Python), • Proven networking expertise including SonicWall, Brocade, and Ubiquiti, • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security, • Working knowledge of Windows 10/11 and Windows Server environments, • Demonstrable experience managing an IT function and reporting to senior stakeholders, • Strong documentation skills and structured approach to infrastructure management, • Flexible, solutions-focused, and confident supporting users at all levels What’s on Offer • Senior leadership role with full responsibility for IT strategy and delivery, • Stable, professional services environment, • Opportunity to modernise and develop infrastructure, • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Junior IT Support Analyst £30,000 - £40,000 per annum Full time – Central London – Office based 5 days per weekIs this the Junior IT Support Analyst role for you?Crone Corkill are partnering with a longstanding, boutique client who are looking to onboard a Junior IT Support Analyst to focus on 1st/2nd Line responsibilities between themselves and their sister company. Working as part of a newly merged, close-knit team, your key focus will be on Desktop Support for circa 200 London based end users across both businesses. You’ll be one of the main points of contact for IT Support related issues, escalating where appropriate.One business has a Windows/Mac split of 90:10, the other has a Mac/Windows split of 80:20, so they’re looking for someone who can provide experience on both operating systems. They also have the Microsoft E3 license implemented, so experience using the tools within is very advantageous.Given the size of each business, it’s important for my client that the person joining has experience providing IT Support within an SME environment. Candidates without this may not be considered.What will you do as a Junior IT Support Analyst? • Support users in the office, over the phone and virtually, • Solve problems independently and escalate when needed, • Create and administer user accounts on Office 365/Azure and Active Directory, • Perform IT inductions for new starters, manage user permissions, memberships, backups etc, • Log support tickets, then update, escalate, resolve and monitor open tickets according to IT policies, • Install and maintain IT hardware and troubleshoot & resolve issues related to laptops, desktops, mobile devices etc, • Provide updates on hardware & software issues, • Provide support with suppliers/partners when required, • Support Apple products – iPhones are used by most employees and a large amount use Macs within one of the businesses, • Setting up & maintaining AV and conference equipment, • Occasionally travel to different hubs within London for a dayWhat skills do you need to be a Junior IT Support Analyst?, • The ability to work independently on Desktop Support, • Customer service expertise, • Desktop Support in a Windows 10/11 environment, • Solid experience with both Windows & MacOS, • Experience working in an SME environment, • Office 365/Azure admin, • Teams, SharePoint and OneDrive admin experience, • Entra (AAD) & Active Directory admin, • Experience with Apple products (iPhones & Macs), • Intune & Autopilot experience (advantageous), • Knowledge of Networking and/or Information & Cyber Security (advantageous)What’s in it for you?In return, you’ll be joining an experienced team with expertise across infrastructure, architecture and development, with regular involvement in projects and implementations being prevalent. Given the nature of the role between both businesses, it’s genuinely the case that no two days will be the same! You’ll also be responsible for assisting a handful of hubs across London from time to time, giving you the opportunity to work with different teams in interesting environments.

About Integrity: Integrity is an organisation that likes to cut through the jargon associated with IT. We are from the generation that had to load Windows on floppy discs, and over the past 30 years there have been huge changes in technology, but our commitment to providing IT advice and support has remained the same. We have maintained the connection to what our clients want, and we pride ourselves on working with integrity in all we do and say. About the role: As the IT Support Desk Apprentice, you will provide remote support to Integrity’s clients nationwide. Our apprentice will be responsible for providing technical support related to computer systems, hardware, software, applications, and more. You will respond to tickets in line with Integrity’s support process which involves using the ticketing system, analysing issues, isolating problems, and implementing the solutions, keeping customers informed of the progress of their ticket. Responsibilities: • Identify, analyse, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals, • Manage ticket queue to ensure timely resolution, • Provide customer support using remote connection software, • Provide thorough documentation on each customer interaction, • Prioritise ticketing system flow by following our procedures and using IT Glue (our knowledge base) for resolution, • Meet or exceed KPI goals, • Strong customer service, • Comfortable talking on the phone, politely supporting customers, and having a good general understanding of business technology, • Self-motivated and proactive, • Problem solving, • High attention to detail, • Ability to follow instructions and policies, • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, office based, 8am – 4pm or 10am – 6pm Benefits: • Includes a company shirt, and if eligible, access to the pension scheme 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Service Desk Analyst (1st Line) London (NW6) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you passionate about delivering exceptional IT support and solving problems with a smile? Do you thrive in a fast-paced environment where great customer service meets technical expertise? We're looking for a motivated Service Desk Analyst to join our dynamic Service Delivery Team as the first point of contact for our clients' IT needs. About the Role As a Service Desk Analyst, you'll play a vital role in ensuring our clients receive fast, friendly, and effective support. You'll handle incoming requests, diagnose and resolve issues efficiently, and help keep businesses running smoothly every day. Key Responsibilities • Act as the first point of contact for client IT requests and issues via phone, email, and our ticketing system, • Diagnose and resolve 1st line tickets within agreed target resolution times, • Accurately log, classify, and document tickets with clear, detailed notes throughout their lifecycle, • Deliver outstanding customer service and a positive experience at all times, • Manage your personal ticket queue, prioritise workload, and escalate issues following internal processes, • Liaise with third-party vendors and partners to resolve complex issues, • When required, take on the dispatch role — allocating incoming requests and balancing team workloadsWhat We're Looking For, • Excellent customer service, telephone, and client-facing skills, • Previous experience providing IT support (1st line or helpdesk), • Strong troubleshooting skills with Windows OS and Microsoft Office, • Hands-on experience (or solid understanding) of Active Directory, Group Policy, DNS, Office 365, and SharePoint, • A keen interest in networking technologies, • Ability to build, configure, administer, and support Windows devices (laptops, desktops, etc.), • Clear verbal and written communication skills — able to explain technical issues to users of all skill levels, • A genuine passion for learning new technologies, demonstrated through certifications, personal projects, or self-study, • Strong team player who is also highly self-motivated, • Calm, professional approach when dealing with difficult or demanding situationsWhat We Offer, • Hybrid working arrangement (3 days a week office, 2 days remote), • Opportunity to work with a variety of clients across different industries, • A supportive, enterprising team environment that values performance, service, and continuous improvement Ready to apply? Please send your CV and a short covering note explaining why you're a great fit for this role.

Senior Second Line IT Support Technician – macOS focused role ? Mainly home working| ? Up to £40,000 | ? Remote with occasional office presenceRole Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments. The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will also assist in mentoring and supporting more junior team members – you need solid experience providing macOS support on a busy Helpdesk.Key Responsibilities • Provide second-line technical support via remote tools, email, and telephony, • Act as an escalation point for First Line Support, managing complex incidents end to end, • Troubleshoot and resolve hardware, software, and network issues, • Perform user on-boarding and off-boarding across multiple platforms, • Maintain accurate ticketing and technical documentation, • Work closely with Support Desk Manager and other team members, • Identify and contribute to process and service improvementsTechnical Environment Strong experience is expected in Apple-centric environments, alongside exposure to:, • macOS, iOS, Apple Business Manager, • Windows, Windows Server, Active Directory, • Microsoft 365, Azure, • Google Workspace / Google Cloud, • Cisco Meraki, • JAMF, Kandji, JumpCloud, • Synology, • Adobe Creative CloudCandidate Profile, • Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments, • Strong working knowledge of macOS and Windows, • Confident troubleshooting across desktop, server, and networking environments, • Excellent customer-facing and written and verbal communication skills, • Able to work independently and as part of a support team, • ITIL or similar service management experience desirable, • Degree in IT or related discipline preferred but not essentialWorking Model, • Primarily remote, with customer interaction via remote support tools, • Dedicated home office required, • Hybrid working anticipated, with occasional working in Central London officePackage, • Salary up to £40,000 per annum, • Pension (after 3 months), • Private healthcare (after 6 months), • Staff discounts, • Apple laptop provided, • Training and professional development opportunities, • Birthday leaveEligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

SC Cleared Cloud Infrastructure Engineer Location: London (Hybrid) Start Date: ASAP Duration: 7 - 12 months IR35: Inside (via Umbrella Company) Key tasks for the Cloud Infrastructure Engineer to include:Leading financial house are seeking a seasoned SC Cleared Cloud Infrastructure Engineer to join an existing team where you will with the ongoing improvement of their technology stack, ranging from complex cloud-hosted applications utilizing IaC and full CI/CD automation, to more traditional VM-based on-premise systems. Cloud Infrastructure Engineer Technical Skills: • SC Clearance / Security Clearance (ideally valid & transferrable), • Proven experience in AZURE Terraform code, • Demonstrable experience in GitHub Actions, • Experience of working in a controlled environment with strict change control • Good understanding and practical implementation of both CI and CD • Good working knowledge of the installation and configuration of Windows based systems. • Excellent working knowledge of PowerShell & SQL Desirable Criteria • Experience implementing or maintaining a CI/CD pipeline using Github Actions, Terraform, and Azure within a Cloud Infrastructure Engineer capacity. • Good working knowledge and practical experience of Azure Monitoring. • Software development experience using C# and SQL Server. • Experience of Packer, Kubernetes, AKS, Flux or Helm The successful Cloud Infrastructure Engineer must be available to work 2 days a week onsite in Central London. Candidates who do not hold SC clearance will be considered, however, to advise this process could take upto 12 weeks. Apply now to speak with VIQU IT in confidence. Or reach out to Donna Lenihan via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Desktop Support Engineer £34-38k + Benefits, London Bench IT are looking to onboard a Desktop Support Engineer for a prestigious London client to deliver first in class service. The successful candidate should have the skills and experience included below; • Proven experience working as a Desktop Support Engineer, • Strong communication and interpersonal abilities, • Good knowledge of a service management tool., • ServiceNow would be an advantage, • Understanding of ITIL Foundation, • Excellent problem-solving skills, • Ability to provide step-by-step technical help, both written and verbal, • Initiative, willingness to seek and achieve improvements to processes and technology, • Capable of providing white glove VIP support, • Confidence in resolving issues that require physical presence, such as hardware installations or network configurations, • Instructing users through a series of actions, either via phone, email or chat Technical Skills & Competencies • Thin Client management, • Proficient with Operating Systems (Windows 11/Windows Server), • Microsoft 365: Outlook, OneDrive, Teams, SharePoint & Integrated Apps, • Active Directory Users & Computers, • Laptop/Desktop builds and management, • Zoom, • Mimecast, • iPhone configuration & management, • Polycom/Condeco Audio Visual management Desktop Support Engineer £34-38k + Benefits, London

2x Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering premium IT services and building long-term client partnerships. If you thrive in a fast-paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site support to a wide client base. You’ll be responsible for resolving escalated issues, maintaining high service standards, and contributing to continuous improvement across client environments. Key Responsibilities Resolve 2nd line and escalated IT support tickets within SLATroubleshoot issues across infrastructure, cloud, and end-user environmentsProvide on-site support during scheduled client visitsMonitor and resolve alerts from system monitoring tools (NOC tickets)Communicate effectively with end-users and stakeholders throughout ticket lifecycleMaintain accurate documentation and update knowledge base articlesIdentify recurring issues and contribute to long-term solutionsWork closely with third-party vendors to resolve technical issuesSupport and mentor 1st Line EngineersStay up to date with emerging technologies and cyber security trends What We’re Looking For Minimum 2+ years’ experience in a 2nd Line IT Support role (ideally within an MSP)Strong customer-facing and communication skillsExperience providing face-to-face client supportSolid technical experience across:Windows Server (On-Prem & Azure)Active Directory, Group Policy, Office 365 & SharePointMicrosoft ExchangeVirtualisation (Hyper-V, VMware, WVD)Backup & Disaster Recovery solutionsCyber Security (MFA, EDR, AV, Incident Response)Networking (TCP/IP, DNS, DHCP, LAN/WAN)Windows & macOS environmentsExperience supporting mobile devicesStrong troubleshooting and problem-solving abilityPassion for learning and gaining certifications Why Apply? Join a top-tier MSP with a strong industry reputationExposure to a wide variety of technologies and client environmentsClear opportunities for training, certifications, and progressionHybrid working model with a mix of office, remote, and client interactionSupportive, collaborative team culture The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

Desktop Support Technician Contract: 6 months with view to extend Rate: £230 per day Location: Onsite in London Inside IR35 via umbrella A brand new support opportunity has opened to join one of Cathcart Technology's key clients. Your main responsibility will be responding to and supporting any end users requests from within the company, as well as be on hand to support the overall network infrastructure. You will handle key tasks such as configurating IT hardware, dealing with end users first hand and troubleshooting any network connectivity issues. Essentially you will take end-to-end ownership of all IT tickets as well as all communication and overall technical resolution. For this role you must come from a strong IT support background and have proven experience working as a Desktop Support Technician. You will also be able to demonstrate the ability to configurate, maintain and troubleshoot a range of IT hardware such as laptops, mobiles routers and switches. You will also have experience working with various software on Windows workstations as well as a variety of business applications. Key Skills and Experiences: ** Solid Tier 2 IT Support background ** Experience working with various Microsoft applications ** Experience working with a range of IT hardware e.g., Laptops, Printers, Routers ** Mange end user requests and act as the first POC Must be available to start in the next few weeks Sound good? Apply now or get in touch with Craig Russell at Cathcart Technology for more information. Cathcart Technology is acting as an Employment Business in relation to this vacancy.

IT Manager Base salary from £40,000 to £55,000 based on experience Hybrid - Central London Our client is a fast-growing luxury travel company who specialise in worldwide bespoke travel itineraries. They create unforgettable tours which are focused on personalised design, authentic experiences, and responsible travel. They are now recruiting for an experienced and hands-on IT Manager to oversee and deliver IT operations across their three London based sites. This role will act as the primary point of contact for all IT support, ensuring a secure, efficient, and user-friendly technology environment while supporting both day-to-day operations and long-term IT strategy. This is an excellent opportunity for a proactive IT professional looking to take ownership of IT operations and contribute to the ongoing development of a growing organisation's technology environment. To be considered, candidates must have previous IT Management experience gained within an SME business. This role is offered on a hybrid basis. IT Manager responsibilities: Act as the first point of contact for all IT queries, providing friendly and responsive technical support Manage the full lifecycle of IT equipment, including setup, maintenance, repair, and decommissioning Implement and improve helpdesk processes to ensure efficient issue resolution Conduct audits of hardware, software, licences, and IT processes to identify improvements Monitor network performance and coordinate with external vendors and service providers Manage onboarding and offboarding processes, including equipment and access management Oversee software licences, subscriptions, and vendor relationships Support IT projects and advise on infrastructure improvements and technology investments IT Manager Experience Required: Extensive IT generalist experience, ideally in a multi-site environment Strong background in IT support, systems administration, and infrastructure management Knowledge of Windows and/or macOS environments and productivity tools Understanding of cybersecurity, data protection, and backup strategies Experience managing networks, hardware, cloud tools, and vendors Highly organised, proactive, and able to work independently across multiple locations Service-focused with a personable and professional approach to user support IT Manager Salary and Benefits Base salary from £40,000 to £55,000 based on experience Full training and mental wellbeing support 25 days annual leave Hybrid working Pension scheme Regular social events and incentives To apply for the IT Manager role, please email your CV and a member of the team will be in contact to discuss the role and company

IT Assistant Salary: Competitive Location: Office based in Bermondsey Hours of work: 9am - 5pm, 5 days a week + occasional Saturdays Our client is looking for a motivated and enthusiastic IT Assistant to join their IT team. This role is ideally suited to an apprentice or entry-level candidate who is keen to develop their technical skills while supporting both the day-to-day operations of the business and the delivery of event activities. The IT Assistant will provide 1st and 2nd line technical support to staff across all departments, assisting with the setup, configuration, maintenance, and troubleshooting of a wide range of IT systems and equipment. This includes supporting Windows and Apple devices, mobile phones, printers, and network-connected equipment, as well as maintaining accurate records through inventory and helpdesk systems. The role offers a hands-on learning environment with structured support, training, and development opportunities, providing a strong foundation for a future career in IT within a fast-paced and dynamic setting. Key Responsibilities: The role includes, but is not limited to: • To provide 1st & 2nd line technical support to all departments within the organisation, • To help maintain the Inventory System and make sure the program is kept up to date and processes followed and routinely reviewed, • To setup/configure I.T equipment, record and tag. Windows 11, MacBook’s, iPad’s, iPhone’s, access points etc, • To provide technical support to the company’s mobile telephones and users, • To provide technical support, • To provide on call assistance as required, • To ensure all relevant equipment/systems are functioning prior to events, • To liaise with outside suppliers / support contactors as required, • To evaluate equipment and follow IT Dept procedures for the acquirement of new equipment, • To acquire quotes and submit to the Head of IT when required, • To manage stock levels and keep a record of equipment with stock checks, • To maintain a required number of PC’s, laptops, Mobiles ready for, • distribution when required, • To maintain a schedule of review dates of equipment so they are up to date with software and are kept in good working order physically Essential Requirements / Qualifications: • GCSEs Level 4-9 (or equivalent), including English and Maths, • Strong attention to detail, • Excellent organisational and time-management skills, with the ability to prioritise workload, • Eagerness to learn and develop within a fast-paced environment, • Ability to work under pressure and meet tight deadlines, • Ability to work independently with minimal supervision when required, • Ability to follow instructions and perform routine system checks, • Ability to diagnose and resolve faults with IT equipment, • Ability to articulate and log faults on the Helpdesk software, • Driving Licence (Desirable) Technical experience / knowledge: • Proficiency in Apple iOS and mobile phone OS, • Experience using Microsoft 365 applications, • Experience with Microsoft 365 Administration, • Experience with Active Directory and Group Policy, • Experience in Windows 11, • Experience diagnosing and fixing printer faults, • Experience in networking fundamentals, • Switch configuration (Aruba) (desirable), • Network management and fault finding (desirable), • Knowledge of physical network media including Ethernet, Fibre types, GBICS (desirable) If this sounds like the role for you, apply now! *Braundton Consulting is a recruitment agency recruiting on behalf of a client.

Software Developer – London (Hybrid)£60,000 – £70,000 + benefitsWe are supporting a leading professional services organisation in recruiting a Software Developer to join their growing Technology team. This is a hands-on role focused on maintaining, supporting, and enhancing core business systems that play a critical role in daily operations.You will be responsible for supporting key business applications, optimising SQL Server databases, and delivering practical solutions that improve how users interact with internal systems. Working closely with IT, senior stakeholders, and technical specialists, you will play an important part in ensuring applications remain reliable, secure, and effective.This position includes a balance of application support, configuration, and development, making it ideal for someone who enjoys variety across both technical and user-focused work.Key Responsibilities • Provide configuration, administration, and ongoing support for key business applications., • Maintain and optimise SQL Server databases, following guidance from senior technical leads., • Support and enhance internal systems including case management and document management platforms., • Develop and maintain MS Office-based tools, templates, and automation solutions., • Liaise with end users and stakeholders to gather requirements and translate them into practical solutions., • Ensure application security, data integrity, and compliance with relevant standards., • Contribute to continuous improvement initiatives across the Technology function.Skills & ExperienceMust-Have:, • Strong Microsoft SQL Server experience (querying, optimisation, T-SQL)., • Proven background in supporting and maintaining business applications (not purely development roles)., • Experience with scripting languages such as PowerShell, VBA, or VBScript., • Familiarity with Microsoft environments including Office 365, Windows Server, and Active Directory., • Strong communication skills with experience engaging end users and senior stakeholders., • Exposure to working in the legal or professional services sector., • Ability to work onsite in London at least three days per week.Desirable:, • Experience with Inprotech or iManage., • Understanding of ISO27001, secure coding, and general data security principles., • SQL Server development (stored procedures, triggers, performance tuning)., • Experience with SSRS reporting., • Exposure to IIS, HTML, CSS, or web-based applications.Profiles Not Considered: To reflect the hiring manager’s requirements, the following profiles will not be progressed:, • Developers with no application support background., • Helpdesk/IT Support profiles without strong SQL and scripting skills., • Candidates with minimal or academic-only SQL experience., • Overly senior candidates focused on architecture or management rather than hands-on work.Location / Working Pattern, • London-based, hybrid working (minimum three days per week onsite)., • Full-time, permanent role., • Occasional out-of-hours work may be required for system maintenance.How to Apply If you have the relevant experience and are looking for a hands-on role within a collaborative Technology team, please send your CV or get in touch to discuss the opportunity further.

Senior Infrastructure Engineer | Azure, Windows, PowerShell | Algo Hedge Fund • £120k circa + Bonus (up to 100%), • City of London – Hybrid (4 days onsite) Our client, an algorithmic trading Hedge Fund are looking for a senior Infrastructure Engineer to join their IT team of 2 people reporting to the head of IT. The firm’s total headcount is 20 people, half of whom are tech staff (developers, data engineers etc) so you will be joining a very tech-savvy hedge fund where all trades are executed programmatically. This is a firm that has been trading for over 25yrs and have an unrivalled reputation in a very specific niche! Your role will be split roughly into two halves: • 50% Managing and evolving a multi-region Azure platform that supports live trading proprietary systems, • 50% Oversee the internal corporate Microsoft environment (AD, M365, end-user infrastructure) You will take ownership of an Azure cloud-first infrastructure estate, where technology directly drives revenue. This is a broad, hands-on role spanning Azure platform engineering, corporate IT, and infrastructure modernisation. You will operate across both production trading systems and internal IT, balancing reliability, security, and continuous improvement. You’ll be part of a two-person IT team, meaning real ownership, autonomy, and the expectation that you build, improve, and automate, not just maintain. Essential for this / Non-Negotiables: • Azure infrastructure (IaaS environment with circa 100 servers), • Windows Server (2019, 2022, 2025). You will be managing circa 40 servers, • PowerShell scripting and automation What You’ll Work With • Azure (IaaS, multi-region architecture), • Terraform (infrastructure as code, pipeline-driven deployments), • Active Directory, Group Policy / Entra ID, • Microsoft 365, • Exchange Online, • Backup & disaster recovery ownership and testing, • Security best practices (patching, access control, hardening), • Comfortable supporting end-user environments when required, • Private cloud (Nutanix, bare metal DR environment), • OVH (disaster recovery environment), • Virtual machines, • Azure DevOps (ADO) pipelines Nice to Haves • Kubernetes / containerisation (future direction), • DevOps practices (CI/CD, observability, automation mindset), • Networking (Palo Alto, Cisco, Meraki), • Experience in trading, hedge funds, or financial services, • Experience working in small, high-ownership teams Projects • Rebuild and migration of two legacy server environments, • Reworking the Terraform estate to improve structure and scalability, • Hardening servers and tightening security across the environment, • Migrating file systems from DFS to SharePoint, • Evolving towards containerised workloads (Kubernetes), • Continuing to build a resilient, multi-region trading platform with failover across Azure and private cloud Why this is such a great role: The environment has already been shaped by real-world trading outages, meaning resilience, redundancy, and uptime are taken seriously, across multiple regions and providers. You’ll have full visibility across: • A 20-person firm where engineering and infrastructure are central to the business, • A trading platform running across Azure and private cloud environments, • Direct collaboration with engineers, DevOps specialists, and trading teams This is a role for someone who enjoys ownership, autonomy, and doing things properly in an environment where everyone is expected to contribute at a high level. Employee Benefits • Bonus up to 100% (performance-based, genuinely paid), • 25 days holiday, • Pension, • Flexible start/finish times, • Opportunity to shape future platform (containers, automation, architecture) Senior Infrastructure Engineer | Azure, Windows, PowerShell | Algo Hedge Fund

As a Field Maintenance Technician, you will be part of a busy, established team of professionals. You will be responsible for the Dispatching of the maintenance team to attend Critical interventions. In addition to this, you will be responsible for your safe standards of driving a company car between sites to carry out maintenance work. Maintaining the network of charge points to the highest standards and working in compliance to all Safety standards upheld by TotalEnergies and the Companies policies. Responsibilities for this role will include but are not limited to: • Carry out the commissioning of equipment on site in accordance with Company Rules, • Carry out curative and preventive maintenance of equipment on site in accordance with Company Rules, • Checking and testing the functionality and good working order of the equipment, • Carrying out diagnosis and fault finding on all Source London charging equipment, • Checking and debriefing your work using in-house apps, tools and platforms, • Areas of intervention include but are not limited to: charge point hardware, electrical components, communication equipment and human interface devices, • Carry out the half yearly Safety Checks on the equipment following the company procedures, • Taking part in the out-of-hours on-call rota to have 24/7 coverage for emergencies Ideal Candidate: • 1-2 years’ experience as maintenance technician, • A clean and valid driver’s license, • Ability to work logically to diagnose and fault find, • Ability to follow safe working practices and Company Rules, • Knowledge of working safely with electrical circuits and equipment, • Ability to work outside in all weather conditions and to use all PPE provided for those conditions,, • Good understanding of the Windows IT environment and Microsoft Office including Word, Excel and PowerPoint, • Understanding of 4G routers, network switches and communication equipment advantageous, • Willingness to learn and adapt to new tools and software as they evolve Benefits • Private Healthcare, • Share Incentive Plan, • Pension Contribution, • Employment Assistance Program, • Cycle to work scheme, • Gym Discounts, • And much more! Diversity and Inclusion Statement One of our values is to have respect for each other. Creating an inclusive environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to success, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group.

About the Role: Grade Level (for internal use): 09 The Team: OTC Derivatives Data provides consistent and reliable curve and volatility data for over-the-counter derivatives in support of trading, research, valuation and independent price verification. As a Java/Clojure Engineer, you'll work closely with our product and data specialists across all asset classes, extending our platform while maintaining high test-coverage, automated deployment, and regular delivery cycles. Responsibilities and Impact: • Develop new software and enhance existing applications to high standards, adhering to best practices for user experience, scalability, performance, and security, • Collaborate with business analysts and product specialists on platform maintenance and improvements, providing technical support and guidance, • Work with the global OTC Derivatives Data development team on all platform aspects including infrastructure, architecture, and asset class coverage, • Maintain clear communication with all stakeholders, providing regular progress updates to managers, peers, and leads, • Establish productive working relationships with key product stakeholders, • Support and maintain applications by investigating and resolving issues to ensure business continuityWhat We're Looking For: Basic Required Qualifications: • Bachelor's degree in Computer Science, numerate discipline, or equivalent experience with approximately 3 years working on distributed Java platforms and web technologies, • Experience with modern Java versions (such as Java 17, 21), • Willingness to learn and work with Clojure, • Proficiency in both UNIX/Linux and Windows environments, • Strong understanding of agile software development methodologies, • Solid grasp of fundamental software engineering principles including object-oriented design, databases, algorithms, and data structures, • Excellent design and problem-solving skills with experience providing architectural guidance, • Motivation to acquire knowledge of the financial sector (understanding of derivatives is advantageous)Additional Preferred Qualifications:, • Experience with functional programming languages like Clojure, • Familiarity with database technologies including distributed databases (such as Datomic, DynamoDB, or similar), • Experience with cloud platforms such as AWS, Azure, or GCP, including services like object storage, serverless computing, and caching solutions, • Experience mentoring team members and contributing to technical decision-making About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)

DevSecOps Engineers – Mid to Lead Level Location: London Type: Permanent Working Pattern: 4xFlex, 37.5 hours per week We are currently working with a client in the Defence and Security sector who are expanding their London-based team and are looking to hire DevSecOps Engineers with a strong focus on Infrastructure Engineering, across mid to lead level. This opportunity supports a range of programmes across the Defence, Cyber and Intelligence domains, delivering secure, scalable and high-performing infrastructure solutions within mission-critical environments. A key requirement for this position is the ability to obtain and maintain high-level security clearance. If you do not currently hold this, support will be provided throughout the application process. The Role: As a DevSecOps Engineer with an Infrastructure Engineering focus, you will play a central role in the design, integration, administration and security of systems and applications. You will be responsible for building and maintaining scalable, reliable and secure infrastructure, ensuring it supports complex and evolving technical environments. You will work within a multi-disciplined team, collaborating across engineering and delivery functions to integrate and deploy features effectively. Depending on your level of experience, you will either contribute to infrastructure delivery (mid-level) or take on additional responsibility for technical ownership, decision-making and guiding engineering activities (lead level). This role spans the full systems lifecycle, offering exposure to architecture, design, deployment, support, migration and decommissioning activities. You will also have the opportunity to work across Public, Private and Hybrid Cloud environments, helping to optimise performance, scalability and security. Key Responsibilities: • Design, build, deploy and manage a broad range of IT infrastructure aligned to customer requirements, • Apply infrastructure engineering best practices to ensure systems are scalable, reliable and secure, • Develop Infrastructure as Code (IaC) and supporting scripts, integrating these into CI/CD pipelines and wider toolchains, • Drive automation and repeatability across infrastructure deployments and system integration, • Deliver full end-to-end systems lifecycle management, from initial architecture and design through to deployment, support, migration and decommissioning, • Support the integration and delivery of large and complex solutions within wider system-of-systems environments, • Contribute to integration, testing and deployment activities to ensure optimal performance and reliability, • Undertake deployments across Public, Private and Hybrid Cloud environments, identifying constraints and optimising infrastructure performance and security, • Collaborate with multi-disciplinary teams to ensure successful delivery of infrastructure solutions within DevSecOps frameworks Skills & Experience: • Strong experience within DevSecOps environments, working within Agile methodologies (SCRUM, Sprints), • Experience using tools such as Jira and Confluence for planning and collaboration, • Proficiency in Windows and Linux systems administration, including technologies such as Active Directory, • Experience with virtualisation technologies and concepts, including VMware vSphere, ARIA Ops performance monitoring and NSX (software-defined networking), • Experience configuring and managing web proxy servers (e.g. Squid), • Strong experience with automation technologies including Terraform, Ansible and Packer for complex builds, • Experience building and maintaining CI/CD pipelines (e.g. Jenkins), • Understanding of Git-based version control (Git, Bitbucket, GitLab), including integration and branching strategies, • Knowledge of containerisation technologies such as Docker and Kubernetes, • Experience with scripting languages including PowerShell and Bash, • Experience using Python, • Solid understanding of networking fundamentals, including IPv4 addressing and routing, • Experience with logging and monitoring tools such as Zabbix and Splunk, • Understanding of cloud technologies and concepts, particularly AWS Certification (Desirable): AWS Certification / CCNA Certification / Oracle Java Certification / ISTQB Certification / OSCP Certification / Linux Administration (RHCSA or RHCE) / Microsoft Certified: Windows Server Hybrid Administrator Associate / Red Hat Certified Specialist in Ansible Automation (EX407) / Terraform / Associate Certification PLEASE NOTE: eDV clearance is required to start. The process can take up to 18 months

Job Title: Senior Field Engineer Location: London (onsite) Job Type: Full-Time Job Description: We are seeking a highly skilled and experienced Senior Field Engineer to join our dynamic IT team based in our London office near Aldgate. The ideal candidate will have a strong technical background in networking and physical infrastructure, excellent problem-solving skills, and the ability to lead IT projects and support initiatives. The role may require planned travel within the UK and Europe as required by customers. Key Responsibilities: • Onsite troubleshoot with strong network skills for customer infrastructure including understanding of CGNAT connection within firewalls using Starlink, • Technical Support: Provide advanced technical support to resolve complex IT issues for end-users and clients., • System Maintenance: Oversee the maintenance and administration of IT systems, including servers, networks, and applications., • Project Management: Lead and manage IT projects, such as system upgrades, migrations, and deployments., • Security Management: Implement and maintain security protocols to safeguard data and IT infrastructure., • Documentation: Create and maintain comprehensive documentation for IT processes, systems, and procedures. Customer documentation needs to be to a high level of detail., • Team Leadership: Mentor and guide junior field engineers, providing training and support as needed., • Vendor Management: Coordinate with external vendors and service providers to ensure timely and effective delivery of IT services. Qualifications: • Education: Bachelor's degree in Computer Science, Information Technology, or a related field., • Experience: Minimum of 5 years of experience in IT support or a related role, MSP experience would be an advantage, with at least 2 years in a senior or leadership position., • Technical Skills: Proficiency in operating systems (Windows, Linux, macOS), networking, hardware, and software troubleshooting., • Microsoft 365 and Microsoft Azure infrastructure to configure and deploy new hardware i.e. Firewall, switches and wireless, • Attention to detail and ability to resolve issues with high level of troubleshooting skills Certifications: • Relevant certifications such as CompTIA A+, Network, Microsoft Az-104 or 305, or Cisco Certified Network Associate (CCNA) are preferred. Nice to have would be experience in Palo Alto firewalls, • Soft Skills: Strong analytical and problem-solving abilities, excellent communication skills, and the ability to work well under pressure., • Leadership: Proven experience in leading IT teams and managing projects. Work Schedule: • Monday to Friday 8.30am to 5:30pm