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Stand at our kiosk in Westfield Stratford City and help people complete a quick, voluntary verification with World — the digital identity network. £14.80–£16.59/hour base, plus a weekly performance bonus that scales with your number. No experience needed. UK right to work. Who we are Syncera UK is an Operator Partner inside the World network — the network that lets real, unique humans prove they're real online. Our role is on-the-ground: we run the kiosks. People who come up to us leave with a unique digital identity (a World ID) and access to the rewards programme World gives verified humans. We started in Portugal, then Brasil. First UK kiosk opens 8 May 2026 at Westfield Stratford City. We're early — and you'll feel it. What the job actually is You'll be on your feet, at the kiosk, for your shift: • Approach people. A friendly opener. A 30-second explanation of what World is., • Walk them through verification. Two minutes, well-rehearsed., • Log every onboarding. You know your number by the end of the shift., • In quiet windows, prospect. Pull people in., • Hand off cleanly at end of shift. What it isn't • Not sales. People come up, get verified for free, and leave with access to a network. That's the transaction., • Not crypto. World is a digital identity protocol — not a coin and not an investment. We don't sell crypto, don't promote investment, don't collect money. Syncera UK never collects personal data — that all sits with World's own systems., • Not pushy promo. No leafleting, no chasing, no misleading language. Friendly, direct, professional. A "no" is a "no"., • Not a gig. Real job, real rights, real contract — full-time PAYE or part-time zero-hours. What we want from you • Good with strangers. You can start a conversation without making it weird., • Clear English. Other languages — Portuguese, Spanish, Arabic, Mandarin — are a real plus., • Reliable. You show up, on time, ready., • Comfortable with a phone and a tablet., • Right to work in the UK. We can't sponsor at this stage. No degree or prior experience required. Retail, events, hospitality, customer service backgrounds all welcome. What we pay • £14.80–£16.59/hr base, depending on experience. Above the London Living Wage., • Weekly performance bonus: your share of the kiosk's bonus pool, growing with verification volume + your hours + your individual number., • Paid training before your first shift., • Workplace pension (auto-enrolment)., • 28 days holiday incl. bank holidays for full-time; pro-rata for part-time. Holiday pay accrued on hours worked for zero-hours. Base pays monthly via PAYE. Bonus pool weekly. FT or PT, your call Full-time is ~37.5 hrs/week PAYE. Part-time is zero-hours, agreed minimum, then flexible — students, second-jobbers, people fitting work around life. Both are real parts of the team. Terms Standard mall trading hours, including weekends. Westfield Stratford City, London E20 1EJ. Uniform & kit provided. Standard pre-employment background check. Work Location: In person Expected start date: 05/05/2026

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams. Opportunities at Change Healthcare, part of the Optum family of businesses. We are transforming the health care system through innovative technology and analytics. Find opportunities to make a difference in a variety of career areas as we all play a role in accelerating health care transformation. Help us deliver cutting-edge solutions for patients, hospitals and insurance companies, resulting in healthier communities. Use your talents to improve the health outcomes of millions of people and discover the meaning behind: Caring. Connecting. Growing together. What you'll do: The Site Reliability Engineer is a member of Cloud Operations Automation team and is responsible for the reliability, security and efficiency of Change Healthcare's cloud environments and products that comprise Enterprise Imaging solutions. The engineer will also participate in the Cloud Operations team activities including continuous delivery, configuration changes, performance monitoring and ensuring high availability of systems. The engineer will be an active leader on the incident management process including triaging and resolution of incidents. Schedule: You'll enjoy the flexibility to work remotely* from anywhere within the UK as you take on some tough challenges and you'll be required to work 24×7 shift-based support with rotating on-call. Primary Responsibilities: • Works as a software tools developer in the cloud operations team, • Define and drive automation of cloud operations and deployment using different toolset, • Define and drive implementation of Cloud Operations procedures, • Define and implement effective and reliable cloud infrastructure, • 24×7 shift-based support with rotating on-call You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. Required Qualifications: • Bachelor's degree in information systems, Computer Science, Engineering, or related field or equivalent experience, • Proven record of experience and success in administration of cloud infrastructure and deployed applications for enterprise SaaS or PaaS companies in public clouds such as GCP (Preferred), AWS, Azure, • Proven solid programming experience in any of the platforms like python, node.js, or any other language, • Proven good experience in creating CI/CD process or managing Kubernetes environments or creating terraform IaC pipelines, • Demonstrated solid foundation in Linux/Windows operating systems and tools, • Proven ability to work 24×7 shift-based support with rotating on-call Preferred Qualifications: • Demonstrated knowledge of cloud networking, cloud security, centralized loggings and monitoring tools, • Demonstrated proficiency with DevOps tools and environments like Jenkins, Git, and Ansible *All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy. Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. © 2026 UnitedHealth Group. All rights reserved. #BBMEMEA

A Japanese IT company is currently recruiting a Japanese speaking IT Support Engineer to join their infrastructure support team in London. In this role, you will be responsible for providing first-level technical support to end users, ensuring timely resolution of IT-related issues and maintaining a high level of customer satisfaction. The role will suit someone who has +3 years of IT engineer experience. There may be opportunities for business travel within London, and to other overseas locations. Eligible applicants: • (O) Eligible visa: Permanent residence, Spouse, Partner, YMS, Graduate, • (X) NOT eligible: Student visa, Requiring visa sponsorship Work type: Hybrid working e (2 days in office, 3 days remote; onsite visits as required) Visa support: Visa support may be considered depending on experience TYPE: Permanent, full-time WORKING HOURS: 9:00–17:00 from Monday to Friday (*A shift from 7:00 a.m. to 3:00 p.m. required for specific clients) SALARY: £28–33k, depending on experience START: ASAP LOCATION: London IT Helpdesk Engineer – Main Responsibilities: • Provide first-line support for hardware, software, and network-related issues, • Respond to user inquiries via phone, email, and ticketing system, • Diagnose and troubleshoot technical problems following standard procedures, • Escalate unresolved issues to second- or third-level support teams, • Document incidents, service requests, and resolutions accurately IT Helpdesk Engineer – Ideal Candidate: • At least 3 years of IT engineer experience, • Basic knowledge of operating systems (Windows), • Familiarity with Microsoft 365 and common business applications, • Business level of fluency in both English and Japanese, • Strong communication and customer service skills, • Ability to work independently and as part of a team, • Problem-solving mindset, • Experience with cloud platforms (AWS, Azure) or operating network equipment would be advantageous We may consider applications from people on YMS and graduate visas, depending on their experience. For LinkedIn When contacting us, please include the job reference number (Ref: MK47295) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

A prestigious school in West London is seeking a capable and articulate IT Support Analyst to join its expanding team. Please note, this is an office-based role so you will need to work on-site 5 days per week. Working in this standalone role you will support, you will provide 1st, 2nd and 3rd line support for all user and system issues. You will support staff with user issues, set up laptops, configure, install and maintain the school’s network, hardware and software, create a disaster recovery plan, implement security measures and maintain the information systems. In order to be suitable for this role you must be an accomplished IT professional with demonstrable expertise supporting Microsoft 365, Active Directory and Windows Server and OS. Having an excellent communication style is a prerequisite for this role alongside prior experience of providing high-quality technical support and network management. This is a fantastic opportunity for an IT Support Analyst to join a newly created position within the education sector.

A leading TV production company are seeking an IT Support Analyst for an initial 6 months. As the first point of contact for IT support, you'll provide hands-on technical assistance across a dynamic, creative environment. From troubleshooting Windows and macOS devices to supporting Microsoft 365 and managing user accounts, you'll play a key role in keeping our teams connected and productive. Key Responsibilities: • Provide first-line IT support via ticketing system and in person, • Troubleshoot hardware, software, and user access issues, • Support Microsoft 365, Active Directory, and Apple devices, • Deploy and maintain laptops, peripherals, and mobile devices Handle Recruitment is acting as an Employment Business in relation to this vacancy.

SOC Engineer - SIEM, Exabeam, SOAR, EDR, IDS/IPS, MITRE, Azure, SC-200, SC-100, Our leading global law firm client are currently looking to take on a new SOC Engineer (SIEM, Exabeam, SOAR, EDR, IDS/IPS, MITRE, Azure, SC-200, SC-100) to join their team on a contractual basis. The firm are an extremely modern law firm which offer a healthy hybrid working solution 2-3 days per week in London and offer a great deal of autonomy and technical exposure. This SOC Engineer (SIEM, Exabeam, SOAR, EDR, IDS/IPS, MITRE, Azure, SC-200, SC-100) role, will be responsible for the enhancement of existing SIEM platform and improve performance, coverage and fidelity by conducting regular assessments of the SIEM architecture. To be considered for this SOC Engineer (SIEM, Exabeam, SOAR, EDR, IDS/IPS, MITRE, Azure, SC-200, SC-100)Defender) role, it's ideal you have: • 3 + years within a similar role, • Ideal but not required law firm experience, • Enhance and optimise the existing SIEM platform to improve performance, coverage, and fidelity., • Conduct regular assessments of SIEM architecture and propose improvements to ingestion pipelines, parsing rules, correlation logic, and storage management., • Identify, prioritise, and onboard new log sources from cloud, on-prem, network, endpoint, identity, and application platforms., • Develop and maintain custom parsers, connectors, and ingestion playbooks., • Design, implement, test, and tune detection use cases based on attacker techniques (MITRE ATT&CK), threat intelligence, and risk appetite., • Build correlation rules, anomaly-based detections, dashboards, and alerting workflows., • Work closely with SOC analysts to validate and refine detection logic., • Support incident investigations through SIEM searches, enrichment, and data modelling., • Maintain high-quality documentation covering data models, feed onboarding, use cases, correlation logic, and architecture. Technical Expertise • Hands-on experience with leading SIEM platforms (e.g., Exabeam, LogRhythm, ArcSight, Microsoft Sentinel, Splunk, QRadar, Elastic)., • Strong understanding of log formats (JSON, syslog, XML, CEF, etc.) and ingestion technologies (Syslog, API, Event Hubs, Kafka, Agents)., • Practical knowledge of detection engineering, threat modelling, and attacker behaviour analysis., • Experience building and tuning correlation rules, searches, and dashboards., • Strong understanding of networking, Windows/Linux systems, Cloud platforms (Azure/AWS/GCP), identity systems, and endpoint protection technologies (e.g. SentinelOne and Microsoft Defender), • Level 4 or higher qualification in a computing subject, or equivalent experience, • IT experience including both IT Infrastructure and Information Security roles, • Relevant professional certifications that validate the fundamental skills required to perform the role, e.g. GIAC (GCIA,GCDA,GMON) Microsoft SC-200/SC-100, CompTIA Secure Infrastructure Specialist (CSIS), SSCP/CISSP etc, • Strong skill level in scripting technologies, including Python, MS PowerShell and PowerApps, • Ability to conduct research into Infrastructure issues and products as required, • Self-starting with strong interpersonal, written, and oral communication skills., • Data Loss Prevention, • Secure Remote Access solutions, • Network Security solutions, • Open Source and Cyber Threat Intelligence, • Suitable experience working with the market leading technology vendor product suites, • Experience in software-defined and cloud services such as SaaS, IaaS, PaaS and DaaS, • Experience in Disaster Recovery Management and Business Continuity, • Knowledge of applicable data privacy practices and laws

Excellent opportunity for a Senior Software Developer to play a key role in architecting, developing, and enhancing our clients in-house trading and research systems. This is an opportunity to work on greenfield projects, influence architectural decisions, and directly impact systems that support real-world trading strategies. As a senior member of the team, you will contribute both technically and strategically, helping shape development standards, performance optimisation, and system scalability. You will primarily work within a C# / .NET / SQL Server / ASP.NET ecosystem, developing high-performance, reliable, and maintainable applications. Key Responsibilities • Design, develop, and maintain high-performance applications in C# and .NET, • Lead architectural discussions and contribute to technical direction, • Build scalable, reliable systems to support automated trading and research, • Develop and optimise database solutions (SQL Server or equivalent), • Improve performance, reliability, and automation across systems, • Mentor junior developers and promote best engineering practices, • Participate in code reviews and enforce high standards of quality, • Collaborate closely with researchers and traders to translate requirements into robust software solutions, • BSc (or higher) in Computer Science or a related scientific discipline, • Strong recent experience with C# and the latest .NET platform, • 5+ years of professional software development experience, • Solid experience with SQL Server, Oracle, or equivalent relational databases, • Strong understanding of object-oriented design principles and software architecture, • Experience building production-grade, scalable systems, • Fluency in English with excellent written and verbal communication skills, • Experience in multi-threaded and concurrent application development, • Network programming experience (TCP/UDP), • Experience with distributed version control systems (Git), • Strong understanding of Windows technologies

IT Manager / Network Manager Salary: £negotiable (depending on experience) We're looking for an experienced Network Manager / Senior IT Engineer to join our forward-thinking school IT team. You'll play a key role in maintaining and developing the school's technology infrastructure, ensuring teachers, students, and staff have the tools they need to succeed every day. In this varied role, you'll support a wide range of systems including Windows Server, Office 365, Azure, networking, and backup environments. You'll be the go-to person for escalated support issues, system improvements, and infrastructure projects-helping to create a reliable, secure, and modern learning environment. Key Responsibilities: * Provide IT & Network support for on-site and remote users across the school network * Maintain and troubleshoot Windows Server, AD, and Office 365 / Azure environments * Assist with infrastructure upgrades, migrations, and proactive system improvements * Support classroom technology, network switches, and backup solutions * Maintain accurate documentation and ensure systems meet compliance and safety standards * Work collaboratively with teaching and administrative staff to deliver outstanding IT service Requirements: * Experience in a school or education IT environment * Strong technical skills with Windows Server, Hyper-V, Active Directory, and cloud services * Solid understanding of networking (DNS, DHCP, firewalls, VLANs) * Excellent communication skills and a friendly, solutions-focused approach * Ability to manage workload effectively and take ownership of technical challenges This is a fantastic opportunity to step into a vital role at the heart of a vibrant and technology-driven school community-where every day brings new challenges and the chance to make a real difference Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

IT & Security Support Specialist Location: London (supporting UK & US teams) Type: Full-time About the Company A fast-growing, international marketing business is seeking its first dedicated IT & Security Support Specialist. Operating across London and New York, the organisation delivers large-scale, data-driven digital campaigns for globally recognised brands. With a strong reputation for innovation and growth, the company combines a collaborative culture with a high-performance environment. As the business continues to scale, maintaining robust IT operations and a strong security posture is critical. This role will play a key part in ensuring both. The Role This is a hands-on, standalone role responsible for day-to-day IT operations and the ongoing maintenance of the company’s ISO 27001 Information Security Management System (ISMS). You will support users across multiple locations while ensuring systems, processes, and controls meet both operational and security standards. This position requires someone comfortable owning IT internally, balancing user support with security and compliance responsibilities in a cloud-first environment. Key Responsibilities • Manage onboarding and offboarding processes, including account provisioning, access control, and device setup, • Provide day-to-day IT support across hardware, software, and connectivity issues for UK and US teams, • Administer core IT systems, with a strong focus on Google Workspace at an organisational level, • Maintain and improve IT documentation, processes, and internal procedures, • Support users in adhering to IT and security best practices, • Monitor and manage IT and security support channels, ensuring timely resolution or escalation, • Act as a first point of contact for security incidents, following defined escalation procedures, • Manage SaaS applications and ensure appropriate access and security controls are in place, • Coordinate device procurement, mobile device management, and remote troubleshooting, • Work closely with suppliers and internal stakeholders to support IT operations ISO 27001 & Security Responsibilities (Critical Requirement) • Take an active role in maintaining the ISO 27001-certified ISMS, • Support audit preparation, evidence collection, and corrective action tracking, • Help ensure ongoing compliance with ISO 27001 controls and standards across the business, • Assist with risk management activities, including risk assessments and mitigation tracking, • Support business continuity and disaster recovery planning and testing, • Work cross-functionally to embed security and compliance processes About You • Proven experience in IT support, IT administration, or workplace technology roles, • Strong hands-on experience supporting both Mac and Windows environments, • Deep expertise in Google Workspace administration (Admin Console, security controls, DLP, Vault, Drive, Meet), • Demonstrable experience working within an ISO 27001-certified environment is essential, • Strong understanding of ISMS maintenance and what is required to remain audit-ready, • Comfortable operating as a sole or primary IT resource, • Experience in cloud-first, SaaS-heavy environments, including IAM, MFA, and SSO, • Experience supporting distributed teams across multiple time zones (UK/US preferred), • Proactive, organised, and able to work independently with strong problem-solving skills Seniority Level • Mid-Senior levelIndustry, • IT Services and IT ConsultingEmployment Type, • Full-timeJob Functions, • Information TechnologySkills, • ISO Standards, • Information Security Management System (ISMS), • Identity and Access Management (IAM), • FMA, • ISO 27001, • Cyber-security, • Software as a Service (SaaS)

Job Title: Senior Project Engineer Location: LondonSalary: £50,000 - £60,000 (depending on experience)Type: Full-time, Permanent Overview We are seeking a highly skilled Senior Project Engineer to join our growing Managed Service Provider (MSP) team. This role is ideal for an experienced engineer who thrives in project delivery, enjoys working with modern Microsoft and cloud technologies, and is confident leading technical implementations from discovery through to completion. You will play a key role in designing, delivering, and optimising IT solutions for a diverse client base, with a strong focus on Microsoft ecosystems, Azure cloud services, automation, and emerging AI technologies. Key Responsibilities • Lead and deliver end-to-end technical projects for MSP clients, • Conduct client discovery sessions, technical assessments, and infrastructure audits, • Design and implement solutions across Microsoft and cloud platforms, • Deploy and manage Microsoft 365, Azure, and hybrid environments, • Identify opportunities for automation and efficiency improvements, • Support the integration and use of AI-driven tools and workflows where appropriate, • Produce high-quality technical documentation and project plans, • Act as a senior escalation point for complex technical issues, • Collaborate with internal teams and stakeholders to ensure successful project outcomes, • Strong experience in a Senior Engineer or Project Engineer role within an MSP environment, • Deep knowledge of Microsoft technologies (Windows Server, Active Directory, Microsoft 365), • Proven experience with Microsoft Azure (IaaS, PaaS, migrations, governance), • Solid understanding of cloud architecture and hybrid environments, • Experience with automation tools (PowerShell, scripting, workflow automation), • Exposure to or experience with AI technologies and their application in IT environments, • Strong experience conducting technical discoveries, audits, and documentation, • Excellent troubleshooting and problem-solving skills, • Microsoft certifications (e.g., Azure Administrator, Solutions Architect), • Experience with backup, disaster recovery, and security best practices, • Knowledge of networking (firewalls, VPNs, routing, switching), • Proactive and solutions-focused mindset, • Strong attention to detail, • Ability to manage multiple projects simultaneously, • Comfortable working independently and as part of a team, • Competitive salary (£50,000 - £60,000), • Opportunity to work with modern cloud and AI technologies, • Career development and certification support

Senior Security Analyst / Security Engineer London (City) | £80,000–£90,000 | Permanent If you’re the kind of security engineer who can spot an active threat, contain it calmly, and then harden the environment so it doesn’t happen again — this role is built for you.We’re hiring a hands-on Senior Security Analyst / Security Engineer to strengthen a Microsoft-centric security posture across detection, response, tooling, and infrastructure hardening. Not a one-lane SOC role. Not governance-heavy. This role blends incident response with security engineering and hardening and ideal for someone with 4–5 years’ experience who wants real technical ownership and variety across the full defensive lifecycle.What You’ll Be Doing • Lead investigations, triage and containment using SIEM/EDR (Microsoft Sentinel preferred), • Harden IAM, PIM/PAM, Windows/Linux, endpoint baselines and identity services, • Strengthen M365 security: Defender for Endpoint/O365/Identity, Conditional Access, Identity Protection, • Improve detection rules, analytics, baselines and security automation, • Run vulnerability scanning using tools like Tenable, Pentera, Varonis, Secure Score, • Support compliance work (ISO 27001, Cyber Essentials, NIST, SOC2), • Contribute to threat hunting, threat intelligence application and proactive monitoring, • Support operational resilience: scenario testing, DR exercises, post-incident reviews, • Assist with security tooling assessments (including AD hardening tools)Essential Experience (Must Haves) Candidates must have:Security Engineering & Hardening, • IAM, PIM/PAM, identity lifecycle, access hardening, • OS security hardening (Windows + Linux), • Network security concepts (firewalls, IDS/IPS)Incident Response & Detection, • Hands-on IR: triage investigation containment recovery, • Experience with SIEM (Sentinel strongly preferred), • Experience with EDR/XDR tools: Defender / CrowdStrike / SentinelOne, • Log analysis, packet captures, forensic investigation fundamentalsMicrosoft Security, • Defender suite: Endpoint, O365, Identity, • Azure AD / Entra ID security, • Conditional Access, M365 identity protection signals, • M365 Secure Score remediationVulnerability Management, • Tools such as Tenable, Pentera, Varonis, Secure Score, • Experience coordinating remediation with technical teamsFrameworks & Security Models, • MITRE ATT&CK, OWASP Top 10, • Exposure to zero-trust principles, • Understanding of encryption, certificate management, secrets managementScripting & Automation, • PowerShell (essential), • Python or Bash desirable, • Security automation experience (policy enforcement, scanning, rule tuning)Experience Level, • 4–5 years in SecEng / SOC / IR roles, • Experience in regulated environments beneficial but not essentialNice to Haves (Not Essential but a Bonus), • Terraform / Ansible (desirable, not required), • Cloud security exposure (Azure, AWS, GCP), • Threat intel platform experience, • Experience tuning SIEM/SOAR playbooks, • CI/CD pipeline security (GitHub Actions, Jenkins, GitLab), • Digital forensics knowledge, • Certifications: Security+, CySA+, GCIH, GCIA, CISSP, CISM, OSCP, CCSPIf you’re looking for a role where you can respond to real threats, engineer lasting fixes, and shape security standards, reach out for a confidential conversation

2x Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering premium IT services and building long-term client partnerships. If you thrive in a fast-paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site support to a wide client base. You’ll be responsible for resolving escalated issues, maintaining high service standards, and contributing to continuous improvement across client environments. Key Responsibilities Resolve 2nd line and escalated IT support tickets within SLATroubleshoot issues across infrastructure, cloud, and end-user environmentsProvide on-site support during scheduled client visitsMonitor and resolve alerts from system monitoring tools (NOC tickets)Communicate effectively with end-users and stakeholders throughout ticket lifecycleMaintain accurate documentation and update knowledge base articlesIdentify recurring issues and contribute to long-term solutionsWork closely with third-party vendors to resolve technical issuesSupport and mentor 1st Line EngineersStay up to date with emerging technologies and cyber security trends What We’re Looking For Minimum 2+ years’ experience in a 2nd Line IT Support role (ideally within an MSP)Strong customer-facing and communication skillsExperience providing face-to-face client supportSolid technical experience across:Windows Server (On-Prem & Azure)Active Directory, Group Policy, Office 365 & SharePointMicrosoft ExchangeVirtualisation (Hyper-V, VMware, WVD)Backup & Disaster Recovery solutionsCyber Security (MFA, EDR, AV, Incident Response)Networking (TCP/IP, DNS, DHCP, LAN/WAN)Windows & macOS environmentsExperience supporting mobile devicesStrong troubleshooting and problem-solving abilityPassion for learning and gaining certifications Why Apply? Join a top-tier MSP with a strong industry reputationExposure to a wide variety of technologies and client environmentsClear opportunities for training, certifications, and progressionHybrid working model with a mix of office, remote, and client interactionSupportive, collaborative team culture The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

Infrastructure Engineer – Outside IR35 Location: Hybrid / UK-basedContract Length: 6 monthsIR35 Status: Outside IR35 Overview We are looking for an experienced Infrastructure Engineer with demonstratable experience around Windows Server upgrades/migrations. This role focuses primarily on Windows Server but will also include upgrading/migration SQL Servers to newer versions. The customer operates in a highly regulated environment so previous experience in insurance, banking, financial services or similar is highly desirable. Key Responsibilities • Upgrade and support physical and virtual server infrastructure across on-prem and cloud environments, • Administer and maintain Windows Server platforms (Linux exposure desirable), • Manage core services including Active Directory, DNS, DHCP, Group Policy, and identity integrations, • Ensure security, compliance, and audit readiness (e.g. SOC2, internal standards) in collaboration with InfoSec, • Strong Windows Server administration experience (essential), • Experience within Financial Services or a similarly regulated environment, • Expertise in Active Directory and core infrastructure services (DNS, DHCP, GPO), • Experience with security best practices, server hardening, and audited environments (e.g. SOC2), • Scripting and automation skills (e.g. PowerShell, Bash) Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

IT Manager / Network Manager - Education We're looking for an experienced Network Manager / Senior IT Engineer to join our forward-thinking school IT team. You'll play a key role in maintaining and developing the school's technology infrastructure, ensuring teachers, students, and staff have the tools they need to succeed every day. In this varied role, you'll support a wide range of systems including Windows Server, Office 365, Azure, networking, and backup environments. You'll be the go-to person for escalated support issues, system improvements, and infrastructure projects-helping to create a reliable, secure, and modern learning environment. Key Responsibilities: * Provide IT & Network support for on-site and remote users across the school network * Maintain and troubleshoot Windows Server, AD, and Office 365 / Azure environments * Assist with infrastructure upgrades, migrations, and proactive system improvements * Support classroom technology, network switches, and backup solutions * Maintain accurate documentation and ensure systems meet compliance and safety standards * Work collaboratively with teaching and administrative staff to deliver outstanding IT service Requirements: * Experience in a school or education IT environment * Strong technical skills with Windows Server, Hyper-V, Active Directory, and cloud services * Solid understanding of networking (DNS, DHCP, firewalls, VLANs) * Excellent communication skills and a friendly, solutions-focused approach * Ability to manage workload effectively and take ownership of technical challenges This is a fantastic opportunity to step into a vital role at the heart of a vibrant and technology-driven school community-where every day brings new challenges and the chance to make a real difference IT Manager / Network Manager - Education Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers • Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options, • Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Technical Leadership & Delivery • Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO, • Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn, • Hands-On Mindset: Enjoys being “on the keyboard” solving technical challenges, • Customer Engagement: Exceptional presence and clarity when engaging with customers, • Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy, • Clear Communicator: Able to articulate complex problems simply and confidently, • Calm & Composed: Operates effectively in high-pressure or ambiguous situations, • Ownership & Accountability: Takes responsibility for delivering high-quality outcomes, • Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency, • Strong architectural capability across Microsoft Azure and core Microsoft cloud services, • Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel), • Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID, • Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), • Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering, • Experience with distributed systems or modern application architectures

We’re looking for an experienced Trading Application Support Analyst to join our IT Production team in London. You’ll work in a truly global, follow-the-sun environment, supporting mission-critical trading applications used across web, mobile and API channels. This is a hands-on, high-impact role for someone who enjoys problem-solving, working at pace and collaborating with teams across the business. CMC Markets is a global leader in online trading, trusted by clients worldwide for our award-winning platforms, cutting-edge technology and market expertise. Behind every trade is a highly skilled technology team ensuring our platforms remain stable, performant and available around the clock. What you’ll be doing • Providing 1st and 2nd line application support for CMC Markets’ trading platforms, • Ensuring maximum availability and performance using a follow-the-sun support model, • Monitoring live systems using tools such as Nagios, Splunk, AppDynamics, Geneos and bespoke platforms, • Responding to alerts and incidents across production and non-production environments, • Diagnosing issues, implementing fixes where appropriate and escalating to development teams when required, • Working closely with global teams including Development, Infrastructure, DBA, Security, Business Operations and third-party vendors, • Supporting releases, deployments and change activities in line with agreed processes, • Contributing to improvements in monitoring, automation, documentation and support processes, • Participating in DR and BCP testing, • A proactive, self-motivated mindset with a genuine passion for technology, • 5+ years’ experience in an IT or application support environment, • 2+ years’ experience working with Red Hat Linux (or other Unix variants), including scripting, • Experience within the financial services or trading environment, • Knowledge of Windows Server, • Familiarity with ITIL frameworks, • The opportunity to support high-volume, real-time trading systems used globally, • Exposure to modern monitoring and support tooling in a complex technical estate, • A collaborative, international team culture across London and Sydney, • Ongoing learning, development and career progression opportunities

Role: IT Support Engineer - Education Salary: 32k Location: Croydon As a leading technology provider, our client uses the latest technologies to manage and maintain their customers' IT systems. Operating at the forefront of their industry, they work very closely with a range of schools and colleges and are now looking to recruit an IT Support Engineer who will be site based at a leading independent school in Wallingford, Oxfordshire. Primary Purpose : The role is varied and interesting, working with leading technologies in a school who are investing in enterprise grade infrastructure to support next generation teaching and learning.. As an IT Support Engineer, you will be responsible for resolving all user support issues, as well as administration of the school's network and IT systems. To be considered for this role, you must have experience of supporting and administering some of the following technologies: • Windows 11, Microsoft Office 365, • Microsoft Server 2019 / 2022, • Wired and wireless networks, firewalls and content filters, • PC's, Laptops, mobile devices and audio-visual systems, • Intune Most importantly, as an IT Support Engineer, it is essential that you are a clear and logical thinker with a quality approach to customer service. You should also be a good communicator with excellent social skills, ensuring that the teaching and support staff at the school are kept up-to-date with the progress of issue resolution. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

A successful and growing business based in Wimbledon is seeking an IT Support Analyst (1st–2nd Line) to join its internal IT team. This is a permanent, full-time role with a hybrid working pattern of four days per week in the office during probation, reducing to three days thereafter. Supporting around 50 users, the position is ideal for an IT professional with at least 2 years’ experience in a service desk or IT support environment, looking to develop their skills in a structured and supportive team. Candidates should be within a reasonable commuting distance of Wimbledon. Working within a small IT function, you will provide responsive day-to-day support while helping to maintain a stable and secure IT environment. The role combines user support, basic systems administration, and user lifecycle management, with a strong emphasis on service quality and ITIL-aligned processes. Key responsibilities will include: • Providing 1st and 2nd line support for Windows 10/11 users, resolving hardware, software, and access issues, • Logging, managing, and updating incidents and service requests via the IT Service Management system, • Administering Active Directory, including user and group management and access control, • Managing joiners, movers, and leavers in line with defined processes, • Supporting Microsoft 365 services including Exchange Online, Teams, and SharePoint, • Assisting with desktop and laptop builds using imaging tools such as SCCM/Endpoint Configuration Manager, • Maintaining accurate IT asset records and supporting asset management processes, • Supporting Remote Desktop Services and general connectivity issues, • Creating and updating IT documentation and user guides to support self-service, • Working within ITIL frameworks for incident, request, and change management You will be a confident communicator with a strong customer focus, able to prioritise workload and support users with varying levels of technical ability. This is an excellent opportunity to join a collaborative IT team, gain broad technical exposure, and contribute to improving IT services across the business. The salary on offer is up to £35,000 per annum, dependent on experience.

This is a permanent shift-based role on a 4-on 4-off basis (including nights and weekends), 12 hours per each shift. You will be required to work out of both Maidstone and Dartford sites, so the ability to get to both sites is essential. About Us Custodian Data Centres is an award-winning innovative Data Centre, Network and Cloud services provider based in Maidstone and Dartford, Kent. We are seeking a Data Centre Engineer to join our forever growing team. We have been operating for over 12 years and are proud to have achieved 100% uptime for the entirety of that period. We design, build and manage everything in house – you’ll be part of the team behind this. The Role We have an opportunity within our DC Engineering team for an enthusiastic individual who is keen to learn and put those skills to use in a working environment, keeping businesses up and running around the world. The role is split across both our Maidstone and Dartford premises on a rota pattern. The role offers ample opportunity to gain exposure to multiple technologies. You will be involved in monitoring and adjusting cooling and electrical systems, onboarding new clients and providing client support via telephone, email and in person within the data centre. As well as the experience you will gain, you will be a part of a small team behind one of the most well-connected networks in the UK. In turn, we will also provide you with free U space if you wish to build your own lab. Main Roles and Responsibilities: • Providing support and remote hands for clients, • Running and testing cables for the network and infrastructure, • Diagnosing and resolving hardware issues, • Use of monitoring systems to identify potential issues, • Network and workstation troubleshooting Candidates with the experience or relevant job titles of IT Helpdesk Technician, Systems Engineer, Helpdesk Support, Junior Network Engineer, Data Centre Engineer, Data Centre Operations Specialist, Data centre Infrastructure Engineer, Data Centre Systems Engineer, Data Centre Technician, or Data Centre Network Engineer, will also be considered for this role. If you are a Data Analyst or similar, please DO NOT apply. Requirements The successful applicant will: • Have excellent communication skills, • Have a keen attention to detail and a strong customer service orientation, • Have good IT troubleshooting skills, • Have good analytical skills, • Have basic knowledge of Windows and Linux environments, • Have a basic understanding of computer networking, • Have a full UK driving licence and be willing to commute to both our premises in Dartford and Maidstone easily What We Offer / Benefits: • Night Shift Allowance per night shift worked, • A challenging and rewarding environment, • The opportunity to learn new technologies, • Private health insurance after completion of probationary period, • Free secure onsite parking, • Encouraged personal development, • Up to 28 Days Paid Holiday (extra based on length of service), • Free Virtual Machine for staff members, • Top of the range Cisco Lab onsite, • Generous pension scheme, • Potential for Exam Funding (i.e. CCNA, CompTIA Security+ etc.), • Salary: £25,750 – £30,000 per annum

IT Support Engineer – 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst SALARY: £34,000 to £38,000 per annum (DOE) + Benefits LOCATION: Hybrid Working (3 Days in the City of London Office (EC1N) and 2 Days Work from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. As a 2nd Line IT Support Engineer you will provide advanced technical support across Microsoft 365, Azure, networking and infrastructure environments, resolving escalated service desk issues. Working as a 2nd Line IT Support Engineer you will take ownership of incidents, ensuring timely resolutions in line with SLAs while delivering excellent customer service and clear communication. This role offers strong career progression, ongoing training and exposure to modern technologies within a supportive and fast-paced MSP environment. DUTIES Your duties as the 2nd Line IT Support Engineer include: • Provide Advanced Support: Resolve escalated incidents and service requests from 1st Line teams, • Troubleshoot Systems: Diagnose and resolve issues across Microsoft Azure, Microsoft 365, AVD and networking environments, • Manage Incidents: Take ownership of support tickets through to resolution in line with SLAs, • Communicate with Customers: Deliver clear updates and technical guidance to users and stakeholders, • Escalate when Required: Work with senior engineers, providing detailed diagnostics and analysis, • Maintain Documentation: Accurately update ITSM systems and contribute to knowledge sharing, • Support Service Desk: Assist with ticket triage and inbound calls during peak periods CANDIDATE REQUIREMENTS • Previous experience in an MSP environment within IT support or service desk roles, • Strong knowledge of Microsoft 365 including Outlook, OneDrive, SharePoint and Teams, • Experience supporting Windows 11 and Mac OS, • Experience with Windows Server, Active Directory, DNS and Event Viewer, • Proven experience of troubleshooting networking and infrastructure issues, • Experience managing user accounts, Azure AD and MFA configuration, • Exposure to Conditional Access and cybersecurity best practices, • Excellent customer service and communication skills with a strong telephone manner, • Ability to prioritise workload, work under pressure and meet deadlines, • Relevant Microsoft certifications including AZ-900, MS-900, SC-900 and MS-102 BENEFITS • Learning and development opportunities including Microsoft certifications, • Career progression opportunities, • 21 days holiday (increasing after 3 years of service) plus public holidays, • Birthday day off, • Private healthcare after probation, • 40% off gym membership, • Pension scheme from day one, • Cycle to work scheme, • Eyecare vouchers, • Social events and team activities, • Electric car scheme after 2 years of service, • Recruitment referral scheme APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14647 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

SecOps Engineer - Central London (hybrid working) Up to £75,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: • Monitor security tools including SIEM (QRadar) and respond to threat detection alerts, • Triage, analyse and prioritise security (via ServiceNow), • Investigate root causes of security issues and design effective remediation solutions, • Oversee Patch Management, • Conduct vulnerability scans with Qualys, analyse results and prioritise remediation, • Document SecOps processes and create knowledge base articles in line with best practices, • Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.), • Collaborate with external SOC teams, • Prepare post-incident reports and root cause analyses, • Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne, • Schedule and assess vulnerability scans on critical infrastructure, • Maintain patching compliance for OS, Microsoft Office and third-party applications, • Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes, • Produce weekly security operations reports, • Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: • Previous hands-on experience in SecOps or Incident Response, • Recognised Security certifications such as Security+, CEH, or Microsoft security certifications, • Strong knowledge of Microsoft Windows OS security and hardening, • Working PowerShell scripting ability for automation tasks, • Solid understanding of cloud-native security across M365, Azure and AWS, • Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: • Strong experience with Qualys, • Exposure to Varonis, • Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation), • Experience working with ServiceNow Initially 4 days per week onsite, dropping to 3 once passed probation (this is not negotiable).

IT ManagerLocation - London with Paris Travel A world-renowned international education group with a heritage dating back more than 100 years is looking for an experienced IT Manager to lead technology operations across its London and Paris institutes. Known globally for excellence, innovation and premium learning experiences, this organisation operates an international network of specialist schools and trains thousands of students each year from across the world. With a strong reputation and a truly global presence, it offers the chance to join a respected brand with real prestige. This is a broad and hands-on leadership role where you'll take ownership of core infrastructure, user support, systems reliability and continuous improvement across two busy international sites. You'll have real autonomy, strong visibility across the business and the opportunity to make a genuine impact. The Role You'll be responsible for the day-to-day smooth running of IT systems across both locations, ensuring stability, security and excellent service for staff and students. You'll also lead technical teams, manage suppliers and help shape future technology decisions. Key responsibilities include: Managing servers, storage and virtualised environments Supporting networks, switches, routers, VPNs, WiFi and firewalls Overseeing Microsoft 365 administration and Azure cloud services Managing backups, disaster recovery and business continuity Supporting telephony, CCTV and access control systems Maintaining Windows Server environments, Active Directory and remote desktop services Managing SQL Server / MySQL backups, restores and user access Monitoring security, permissions, antivirus and intrusion prevention Maintaining documentation, operational manuals and inventory systems Leading, mentoring and developing IT support staff Managing budgets, procurement and external vendors Supporting wider global IT teams when needed What We're Looking For Strong infrastructure and systems experience across enterprise environments Solid knowledge of Windows Server, networking and cloud platforms Experience with virtualisation technologies such as VMware, Proxmox or Xen environments Confident troubleshooting skills with a calm, practical mindset Ability to prioritise effectively and work independently Previous experience supporting varied IT environments Strong communication skills and a collaborative approach Comfortable working in a multicultural environment Desirable VMware, Microsoft or Linux certifications French language skills* Exposure to lean six sigma principles Why Apply? Join a globally recognised premium brand Broad role with real ownership and variety International exposure across London and Paris Opportunity to lead improvements and modernisation projects* Strong long-term career potential Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Arcas Technology is partnered with a respected professional services organisation that is continuing to modernise and strengthen its technology estate. We’re looking for an Infrastructure Engineer who wants genuine ownership, meaningful project involvement, and the opportunity to influence how a business delivers secure, reliable and modern IT services. What you’ll be involved in • Supporting and enhancing a mixed on-prem and cloud environment (M365, Azure, VMware), • Delivering infrastructure projects across cloud, security, networking and automation, • Acting as an escalation point for complex technical issues, • Improving stability, performance and security across the estate, • Working closely with the IT Manager/Head of IT on roadmap and continuous improvement initiatives What we’re looking for • Strong experience across Microsoft 365, Azure AD/Entra and Intune, • Solid grounding in Windows Server, virtualisation and networking, • Exposure to security tooling, monitoring, backups and DR, • Someone who enjoys working closely with the business and supporting professional users, • A proactive engineer who wants to grow into broader responsibility If you’re looking for a role where you can make a visible impact within a professional, well-structured environment, we’d love to hear from you. Apply now or reach out to Arcas Technology for a confidential conversation.

Cloud Support Engineer & Team Coordinator Keywords - IT Support, Support Engineer, Helpdesk Support, Cloud Support, 2 Line Support London | Circa £40k | Office-based (with occasional travel) This is a hands-on role within a small, technically focused MSP where you'll have real involvement in how things are run not just picking up tickets, but improving systems, supporting clients, and helping keep everything moving behind the scenes. You'll be working closely with the Managing Director and a team of experienced engineers, supporting a range of client environments across cloud, infrastructure, and security. It's a varied position with a mix of technical delivery, customer interaction, and internal coordination. The role Day to day, you'll be supporting and developing client cloud environments, with a strong focus on the Microsoft stack. That might mean improving deployments through scripting, keeping infrastructure and security information accurate, or rolling out updates across firewalls and network devices. You'll also act as a reliable escalation point for more technical issues particularly around networking and firewalls while working closely with the support team to make sure service quality stays high. Alongside the technical side, there's an element of coordination. You'll help keep things organised across the engineering team, making sure people have what they need, tracking changes in services or pricing, and supporting the general day-to-day running of a busy MSP environment. Client interaction is a key part of the role as well. You'll build relationships over time, understand how different businesses operate, and help ensure the service being delivered actually meets their needs. What they're looking for They're open on background, but you'll need a solid foundation across infrastructure and cloud, and be comfortable working independently. Experience with firewalls (FortiGate would be ideal), Windows environments, and Microsoft 365 (including Conditional Access and SharePoint) is important. Any exposure to MDM or Power BI would be useful, but not essential. More than anything, they're looking for someone who takes ownership someone who can manage their own workload, communicate clearly, and work with others to get things done without needing constant direction. Previous MSP or helpdesk experience would definitely help, given the pace and variety of the work. Why it's worth a look You'll get exposure to a wide range of technologies and client environments, which keeps things interesting and gives you the chance to keep building your skillset. Because of the size of the team, you'll also have more visibility and influence than you would in a larger organisation. If you improve something, you'll actually see the impact. There's also a clear opportunity to grow with the business over time as it continues to evolve. The package is flexible too, with options to tailor elements of your salary towards things like childcare or medical cover. For further details and to apply, please get in touch with jon.brass @ Circlerecruitment .com Cloud Support Engineer & Team Coordinator - IT Support, Support Engineer, Helpdesk Support, Cloud Support, 2 Line Support Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Network & Server Infrastructure Senior Analyst | London | TechOps 6 month contract | £500 - £550/d (Outside IR35) Oliver James have partnered with a leading European digital infrastructure business to find a talented and experienced Network & Server Infrastructure Senior Analyst to join their growing TechOps team. This is an exciting opportunity to play a key role in shaping and delivering next-generation edge infrastructure across multiple European locations, working at the forefront of the data centre industry. The Role You'll be embedded within a high-performing TechOps Infrastructure team, taking ownership of the day-to-day operation and maintenance of Fortinet network and server infrastructure across a growing multi-site European estate. You'll work closely with internal stakeholders, third-party vendors and managed service providers to ensure seamless delivery of Azure and server infrastructure services. This is a hands-on senior role with genuine influence - you'll contribute directly to the infrastructure roadmap and architecture, lead the onboarding of new datacentre sites, and act as the go-to change owner for all network and server infrastructure matters. Key Responsibilities • Own the design, implementation and ongoing maintenance of Azure and server infrastructure across multiple European locations, • Provide day-to-day service delivery oversight, ensuring services are fit for purpose and best in class, • Lead the onboarding and transition of new datacentre sites into the standard infrastructure estate, • Manage and develop relationships with key vendors and third-party providers, • Contribute to infrastructure roadmap planning and architecture decisions, • Report on performance, capacity and effectiveness of the infrastructure function, • Support 24x7x365 monitoring and operation, including participation in an on-call rota for major incident management What We're Looking For • Extensive networking experience across both project and BAU environments, • Strong hands-on experience with Azure (Solutions Architect level) and Windows Server 2019/2022, • Fortinet certification or equivalent hands-on experience, • Solid understanding of datacentre environments and IT infrastructure, • Experience managing third-party vendors and external service providers, • ITIL v3 or v4 qualified, • Highly organised, self-directed and comfortable working across multiple workstreams simultaneously, • Willingness to travel across European locations as required by the business Why Apply? • Join a rapidly expanding business disrupting the European digital infrastructure market, • Real ownership and influence over infrastructure strategy and roadmap, • Work across a diverse, multi-site European environment, • Be part of a business at the cutting edge of 5G, smart cities and next-generation connectivity

Quantity Surveyor – Building Envelope Job Title: Quantity Surveyor – Building Envelope Job reference Number: Industry Sector: Quantity Surveyor, Assistant Quantity Surveyor, QS, Architectural, Building Envelope. Façade Engineer, Structural Engineer, Glazing, Fenestration, Aluminium Windows, Aluminium Doors, Facades, Windows & Doors, Architectural Windows, Architectural Facades, Sliding Doors, Bi Fold Doors, Balconies, Curtain Walling, Architectural Aluminium, Building Envelope, Facades, Architectural, AutoCAD Location: London Remuneration: £40,000 - £50,000 + discretionary bonus Benefits: Comprehensive benefits package The role of the Quantity Surveyor – Building Envelope will involve: • Quantity Surveyor position dealing curtain walling, windows, doors, cladding, SFS, glazing, and metal work, • Meeting with clients for site visits building relationships, • Interpreting technical drawings, generating & following up quotations, • Producing formal quotations to customers, • Taking details from drawings to produce BOQs allowing for a timely return of quotations for customer deadlines, • Keep good documentation of tenders and quotations on internal database, • Contact customers dealing with queries and providing additional technical information, • Must have experience as a Quantity Surveyor within a subcontractor, • Ideally have experience with façade systems, cladding systems, curtain walling, windows and doors, architectural metalwork, SFS and associated secondary steel or support systems, • Proven experience working with clients tendering and managing bids, • Knowledge of UK Building Regulations and relevant façade performance standards., • IT literate (Microsoft Office)

Join Our Team as an Automation Application Developer!Located: London (2-3 days a week)Rate: £415-£490 UmbrellaDuration: 6 months but known for long term!Interviews: ASAP (Please note first stage will be face to face in London) Are you ready to make a splash in the exciting world of Investment Banking? We're on the lookout for a talented Automation Application Developer to join our dynamic team at a leading financial institution. If you're passionate about technology and eager to drive efficiency through innovation, this is the perfect opportunity for you! Key Responsibilities:As an Automation Application Developer, you will: • Design, develop, and implement automation solutions that streamline processes and improve efficiency., • Collaborate with cross-functional teams to identify automation opportunities and gather requirements., • Maintain and enhance existing automation applications, ensuring optimal performance and reliability., • Troubleshoot and resolve issues related to automation tools and processes., • Proven experience in C# .NET & SQL development., • Good experience of Windows application development., • Extensive experience with UiPath RPA technologies. Must have used this to create at least 20 processes of varying degrees of complexity, • Leading experience in RPA Solution Design, • Strong Experience in Unattended robot development, • Experience in RPA using Citrix Platforms, • Experience in Uipath using Standalone as well as Cloud setup., • Experience in using Orchestrator (e.g., publishing, creating assets, triggers, queues etc) Join us in shaping the future of finance and insurance through automation! Let's create something amazing together! We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

3rd Line Support Engineer - Managed Services Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. Hybrid working - 3 days office, 2 days at home. My client is a fast expanding IT Services company that due to continued success are in the market for a proven 3rd Line Support Engineer. As 3rd Line Support Engineer you will have a solid background in a fast paced MSP environment. You will have a broad range of technical skills across technology such as Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. The 3rd Line Support Engineer will be working proactively as part of the escalation (3 Line) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with a genuine interest in technology, with the enthusiasm to continuously develop skill set. This is a great opportunity to join a fast growing IT services company that can offer opportunities for ongoing technical and career development. 3rd Line Support Engineer - Managed Services Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

Principle IT Security Specialist - London - Hybrid Working £80,000 - £105,000 (dependent on experience) + Equity & Benefits Help Build Europe's Hypersonic Capability This organisation is redefining what's possible in European defence technology, delivering speed, resilience, and technological independence at a pace that sets a new standard. Operating as a small, elite, and highly capable team, it focuses on solving complex, high-impact problems quickly and effectively. They are seeking an Lead IT Security Specialist to join a talent-dense environment where every individual plays a critical role in shaping both technical direction and organisational capability. This is not a predefined role, it is an opportunity for a high-calibre security professional to take ownership of core security functions, with scope to evolve the position based on their strengths and expertise. The successful candidate will play a key role in strengthening security posture through SIEM ownership, incident response, and system hardening, directly contributing to Europe's technological sovereignty. The Role The IT Security Specialist will: • Design, build, and operate a centralised SIEM platform to aggregate and analyse security logs across infrastructure, networks, and applications, • Own security log analysis, vulnerability management, and incident investigation, including defining baselines and developing alerting rules for critical events, • Lead incident response efforts, using log correlation and analysis to investigate and resolve security issues quickly and effectively, • Define and implement system and application hardening standards, ensuring strong, consistent security configurations across environments, • Act as an on-call responder for security incidents, taking full ownership from detection through to resolution and post-incident improvement, • Collaborate with Information Security and leadership teams to ensure compliance with relevant standards and frameworks (e.g. Cyber Essentials, ISO 27001, DEF STAN, Grundschutz) The ideal candidate will bring: • Hands-on experience deploying and operating SIEM solutions (e.g. ELK Stack, OpenSearch, Wazuh, Microsoft Defender), with proven incident investigation experience in production environments, • Strong expertise in Linux and Windows system hardening, with familiarity across frameworks such as CIS Benchmarks or STIGs, • Scripting capability for automation, log parsing, and alerting rule development, • Experience working within compliance-driven or regulated environments, • A strong security mindset, with a focus on access control, threat detection, and auditability, • The ability to balance robust security controls with operational efficiency, • High levels of autonomy and sound judgement, with the ability to manage incidents end-to-end Due to the nature of the work, applicants must be British citizens (or dual nationals with British citizenship) and eligible for UK Security Clearance (SC), with the potential requirement for Developed Vetting (DV). What's on Offer • The opportunity to work on one of Europe's most critical and high-impact defence challenges, • A high-autonomy environment with full ownership of key security capabilities, • Collaboration with leading experts across engineering, operations, and defence, • A fast-paced setting where ideas are implemented quickly and security improvements have immediate impact, • A culture built on clarity, integrity, and excellence, supporting individuals who take initiative and operate with accountability, • Competitive compensation and meaningful equity aligned to impact and responsibility Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

An experienced IT Infrastructure Project Engineer to deliver and support complex infrastructure projects across servers, storage, virtualisation and VDI. The role covers design, implementation, optimisation and support of secure, contained environments, ensuring high availability, performance and compliance across critical IT systems. Client Details The employer is a well-established organisation within the financial services sector. Description • Design, build and implement HPE server and EMC storage cluster solutions, • Configure, monitor and optimise EMC storage environments, • Manage performance, capacity and scalability of cluster architectures, • Configure and maintain VMware ESXi hosts and vSphere environments, • Implement vSphere HA, SRM and virtual networking/firewalling, • Manage VMware Horizon VDI user setup, profiles and gold image upgrades, • Troubleshoot VDI, server, storage and network-related issues, • Configure routing, firewall rules and security policies for VMs, • Provide technical support for infrastructure and business applications, • Apply automation and scripting (Ansible, scripts) where appropriate, • Manage firmware, software upgrades and system maintenance, • Monitor and report on IT systems in line with management requirements A successful Infrastructure Project Engineer should have: • Bachelor's degree in IT, Computer Science or equivalent experience, • 5+ years' experience with HPE servers, EMC storage and VMware technologies, • Advanced knowledge of server architecture, VMware vSphere and VDI, • Hands-on experience with VMware Horizon environments, • Strong Windows Server and Active Directory domain experience, • Solid understanding of networking, security and backup solutions, • Experience working in restricted or isolated network environments, • Automation or scripting experience (Ansible preferred), • Visual Basic and Excel Macro experience, • Excellent written and verbal communication skills, • VMware, CCNA or MCSE certifications preferred, • Mandarin language skills advantageous, • Competitive salary ranging from £70,000 to £75,000 per annum., • Opportunity to work in the financial services industry within a reputable organisation., • A professional environment that values technical expertise and innovation.

A leading London law firm is seeking a Software Developer to be responsible for the support for the administration and optimisation of the businesses databases. They will also be required to support key applications including the firm's Case Management System (Inprotech), Document Management System (iManage Worksite), Microsoft SQL Server and other core systems. This role is paying up to £70,000 plus very good benefits including hybrid working (2 days working from home 3 days in the central London office). The role-holder will be responsible for: • Providing application configuration and maintenance of business systems, including CPA Inprotech Case Management software, iManage Worksite Document Management Systems (client and server side), • Developing MS Office applications including templates, data injection and automation., • Assisting with improving the efficiency and productivity of staff using IT applications and manipulating information., • Liaising with the end users, Inprotech Development Analysts, Partners (including the Partner responsible for Inprotech) and the Senior Software Developer to understand business requirements and deliver solutions, • Under instruction from the Applications and Development Manager, managing and optimise the various SQL Server databases, • Maintaining application security and data privacy in line with IS027001 standards, applying secure coding practices and ensuring compliance with firm security standards, • Liaising with other functions within the Technology Team and Finance., • Designing new and maintain Microsoft Office templates with data integrated from other data sources. Required Skills: Must Have: • Experience of working in a Legal services/Law firm environment, • Strong Microsoft SQL Server experience (querying, basic optimisation, T-SQL), • Proven experience in supporting and maintaining business applications (not just development), • Experience with scripting languages (PowerShell, VBA, or VBScript), • Familiarity with Microsoft environments (Office 365, Windows Server, Active Directory), • Strong communication skills and experience working with end users and senior stakeholders, • MS Server 2016 network administration (AD, groups, security, etc.) including Exchange, • Knowledge of IIS configuration and management Desirable Skills • Experience with Inprotech, iManage applications (front & back end) version 11 onwards, • Understanding of data security and compliance, including ISO27001 or secure coding practices, • SQL Server development skills (stored procedures, triggers, performance tuning), • Experience with SSRS reporting, • Exposure to IIS, HTML, CSS, or web-based systems

A leading London law firm is seeking an Application Support/Developer to be responsible for the support for the administration and optimisation of the businesses databases. They will also be required to support key applications including the firm's Case Management System (Inprotech), Document Management System (iManage Worksite), Microsoft SQL Server and other core systems. This role is paying up to £70,000 plus very good benefits including hybrid working (2 days working from home 3 days in the central London office). The role-holder will be responsible for: • Providing application configuration and maintenance of business systems, including CPA Inprotech Case Management software, iManage Worksite Document Management Systems (client and server side), • Developing MS Office applications including templates, data injection and automation., • Assisting with improving the efficiency and productivity of staff using IT applications and manipulating information., • Liaising with the end users, Inprotech Development Analysts, Partners (including the Partner responsible for Inprotech) and the Senior Software Developer to understand business requirements and deliver solutions, • Under instruction from the Applications and Development Manager, manage and optimise the various SQL Server databases, • Maintain application security and data privacy in line with IS027001 standards, applying secure coding practices and ensuring compliance with firm security standards, • Liaise with other functions within the Technology Team and Finance. Must Have: • Experience of working in a Legal services/Law firm/Professional Services environment, • Strong Microsoft SQL Server experience (querying, basic optimisation, T-SQL), • Proven experience in supporting and maintaining business applications (not just development), • Experience with scripting languages (PowerShell, VBA, or VBScript), • Familiarity with Microsoft environments (Office 365, Windows Server, Active Directory), • Strong communication skills and experience working with end users and senior stakeholders, • MS Server 2016 network administration (AD, groups, security, etc.) including Exchange, • Knowledge of IIS configuration and management Desirable Skills • Experience with Inprotech, iManage applications (front & back end) version 11 onwards, • Understanding of data security and compliance, including ISO27001 or secure coding practices, • SQL Server development skills (stored procedures, triggers, performance tuning), • Experience with SSRS reporting, • Exposure to IIS, HTML, CSS, or web-based systems

An established financial services firm is looking for a Junior Trade Floor Support Engineer to join its small in-house IT team due to continued growth. The role is based on-site in their London office (West End), supporting a fast-paced trading environment, with occasional travel to Paris. Flexibility may be available once completed training. The successful candidate will provide front-line IT support to brokers and internal staff, initially handling 1st line issues and developing into 1st–3rd line support and project work over time. You’ll work closely with experienced IT professionals who are committed to mentoring and long-term development. This role would suit a junior IT support professional or IT graduate with a strong interest in technology and financial services. A degree or formal IT qualification is nice to have but not essential; hands-on experience, strong communication skills, and a willingness to learn are key. Familiarity with Windows, Microsoft 365, and desktop support is expected, while exposure to trading environments / systems or French language skills would be advantageous. This is an excellent opportunity to build an IT career within a renowned financial services firm, offering salary up to £35,000, plus training, benefits, and a discretionary Christmas bonus.

Senior IT Support Engineer London (Office-Based) Monday–Friday, 9:30am–6:00pmA globally established media agency with 1,000+ employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands.This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf.The Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta.This is a fully office-based position to ensure consistent on-site support coverage.Key Responsibilities • Provide 1st/2nd line technical support to internal users, • Configure and deploy hardware for employees and freelancers, • Administer user accounts and access permissions, • Support Apple devices (macOS, iOS, tvOS), • Manage and maintain Google Workspace environment, • Deliver remote support to UK and international teams, • Maintain accurate documentation and improve support processes, • Assist a sister company based within the same London officeTechnical Environment, • Apple macOS & hardware, • JAMF (100 certified minimum; exposure to 200 level desirable), • Google Workspace (Gmail, Drive, Groups, Calendar), • Okta (or similar identity management tools), • CrowdStrike Falcon, • Juniper switching & SonicWall firewalls, • Cisco Meraki access points, • Adobe Creative Cloud, • Video conferencing platforms (Google Meet, Zoom, Microsoft Teams), • Basic Windows supportRequired Experience, • Minimum 2+ years in an IT Support role, • Strong macOS troubleshooting (GUI & terminal), • Experience in fast-paced environments (agency/creative sector advantageous), • Helpdesk/ticketing system experience, • Excellent communication and customer service skills, • Strong organisational and time management abilitiesDesirable Skills, • Advanced JAMF or macOS MDM knowledge, • Shell scripting or automation experience, • Understanding of ISO 27001, SOC II, or similar security frameworks, • Familiarity with ITIL v4 practicesPersonal Attributes, • Proactive and solutions-focused, • Strong sense of ownership and accountability, • Confident communicator with internal stakeholders, • Eager to learn and develop technical skillsBenefits, • 25 days annual leave, • Pension scheme, • Life assurance, • Supportive leadership and collaborative culture, • Friendly, social working environment, • Trusted to work autonomously without micromanagementEligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Application Support Analyst – 12m FTC – Hybrid Our client is urgently looking for an Application Support Analyst to join their team on an initial 12 month Fixed-Term Contract, with a view to extend. Please note, the role is hybrid, with 3 days required in the office each week. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, discretionary bonus, private medial packages and many, many more perks! Application Support Analyst – Key Skills: • Minimum of 5 GCSEs at grade 5 of above (or equivalent) including grade 6 in English Language, Literature & Maths; • At least two years of experience achieved within a similar professional working environment;, • Good time management skills with the ability to prioritise workload;, • A flexible approach to ensure all deadline are met;, • Must be able to work as part of a team and possess excellent communication skills;, • A lively and enthusiastic personality with a service orientated approach;, • Excellent trouble shooting skills;, • Experience of some of the following: iManage Work 10, Microsoft Office 365, pdfDocs, Partner for Windows, Microsoft Power Platform, Microsoft Copilot, Clio Operate (formerly ShareDo). Application Support Analyst – 12m FTC – Hybrid Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

SC Cleared Cloud Infrastructure Engineer Location: London (Hybrid) Start Date: ASAP Duration: 7 - 12 months IR35: Inside (via Umbrella Company) Key tasks for the Cloud Infrastructure Engineer to include:Leading financial house are seeking a seasoned SC Cleared Cloud Infrastructure Engineer to join an existing team where you will with the ongoing improvement of their technology stack, ranging from complex cloud-hosted applications utilizing IaC and full CI/CD automation, to more traditional VM-based on-premise systems. Cloud Infrastructure Engineer Technical Skills: • SC Clearance / Security Clearance (ideally valid & transferrable), • Proven experience in AZURE Terraform code, • Demonstrable experience in GitHub Actions, • Experience of working in a controlled environment with strict change control • Good understanding and practical implementation of both CI and CD • Good working knowledge of the installation and configuration of Windows based systems. • Excellent working knowledge of PowerShell & SQL Desirable Criteria • Experience implementing or maintaining a CI/CD pipeline using Github Actions, Terraform, and Azure within a Cloud Infrastructure Engineer capacity. • Good working knowledge and practical experience of Azure Monitoring. • Software development experience using C# and SQL Server. • Experience of Packer, Kubernetes, AKS, Flux or Helm The successful Cloud Infrastructure Engineer must be available to work 2 days a week onsite in Central London. Candidates who do not hold SC clearance will be considered, however, to advise this process could take upto 12 weeks. Apply now to speak with VIQU IT in confidence. Or reach out to Donna Lenihan via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Job Title: IT Support Engineer (3-Month Contract)Location: LondonRate: £145/day – Inside IR35 Umbrella contractors onlyContract Length: 3 MonthsStart Date: ASAP We are seeking an IT Support Technician with basic troubleshooting skills to provide technical assistance to end-users. The ideal candidate will have strong communication abilities, a systematic approach to problem-solving, and experience working with various operating systems and hardware. Key Responsibilities: • Provide technical support for desktops, laptops, printers, scanners, and network devices (routers, switches, access points, and VPN equipment)., • Troubleshoot and resolve hardware and software issues following set instructions., • Assist with installation, configuration, and troubleshooting of standard software on workstations, including IMAC (Install, Move, Add, Change) activities., • Support users with Windows (all versions), Mac, and other operating systems., • Effectively manage time to handle multiple tasks efficiently., • Communicate effectively with end-users and operational teams through professional oral and telephone communication.Key Skills & Requirements:, • Basic troubleshooting and analytical skills., • Strong oral and telephone communication skills., • Ability to gather information systematically and identify user needs., • Experience in providing end-user IT support in a professional setting., • Ability to work effectively within a team and independently.

Senior Cyber Security Splunk SME Full Time Permanent Fully onsite - Moorgate, London EC2Y £80-92K basic + benefits (5% pension, 25 days hols, life insurance, medical cover) Are you an experienced Splunk SME looking for a new challenge? Do you have a strong background in Splunk, IAM and SOAR with a high-level understanding of wider Splunk ecosystem, along with Incident Management, Python and Powershell skills? Here at ARM, we are recruiting for a full time permanent Splunk SME for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. They're a rapidly growing, people-first technology organisation and part of a $1B global service provider delivering end-to-end IT Outsourcing (ITO) and Cyber Defence services to clients across the UK and beyond. Within their Security Practice, they provide a range of services including Managed Detection and Response (MDR), Vulnerability Management, Penetration Testing, Incident Response, and consultancy led Security Advisory services. You'll be joining a team that values learning, celebrates innovation, and supports your career journey every step of the way. The Opportunity: We are looking for a skilled Splunk Specialist to deliver end-to-end Splunk engagements, helping clients build and enhance their security monitoring capabilities. You will lead the full project lifecycle, from requirements gathering and stakeholder engagement through to data onboarding, alert development, and dashboard creation, ensuring solutions are aligned to both business and security objectives. You will bring strong hands-on experience with Splunk Enterprise Security and a proven track record in delivering cybersecurity projects. This includes designing and implementing detection use cases, tuning alerts, and developing dashboards that provide clear, actionable insights for security operations teams. Experience with SOAR and UEBA technologies is advantageous but not essential. This role suits someone who enjoys working in a client-facing environment, solving complex challenges, and contributing to the ongoing evolution of modern Security Operations Centres. What You'll Be Doing: • Design, build, and continuously enhance detection capabilities within Splunk across Linux and Windows environments, including log onboarding, normalisation, and enrichment, • Develop and maintain high-quality detection content such as correlation searches and risk-based alerting within Splunk Enterprise Security, • Write and optimise complex queries to support threat detection, proactive threat hunting, and anomaly identification, • Map detection logic to adversary behaviours using the MITRE ATT&CK Framework, ensuring effective coverage of tactics, techniques, and procedures, • Work with the wider Splunk ecosystem, including tools like TrackMe, and contribute to automation and orchestration initiatives (including exposure to SOAR where applicable), • Leverage scripting languages such as Python and PowerShell to automate detection logic, enrich data, and integrate with security workflows, • Provide mentorship and technical guidance to junior engineers, particularly on Splunk backend activities such as data ingestion, parsing, indexing, and troubleshooting, • Collaborate closely with SOC analysts, incident responders, and global engineering teams to improve detection and response capabilities, • Apply strong analytical and problem-solving skills to translate threat intelligence into actionable detection use cases and continuously improve security operations What We're Looking For: Essential: • Experience working on multiple projects with broad scope, ambiguity, and a high degree of difficulty, • Demonstrable proficiency across a wide range of IT and cybersecurity technologies, • Strong knowledge of key cybersecurity domains, including Identity and Access Management and Incident Management, • High-level analytical ability to solve unusual and complex problems, • Ability to maintain up-to-date working knowledge of cybersecurity principles and best practices, • Experience in senior stakeholder management and providing clear, relevant management reporting, professional communication - written and verbal., • Eligibility to work in the UK. Desirable: • Experience in technology projects such as cyber infrastructure implementation or replacement initiatives, • Understanding of global program structures, launch plans, timing, and ownership, • Ability to coach and mentor team members through knowledge transfer and constructive feedback Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

NEW CONTRACT ROLE - IT SUPPORT ENGINEER / TEAM LEAD | ASAP Start | Onsite | London| £140- £150 | Inside IR35 THE OPPORTUNITY We are seeking a hybrid IT Support Engineer / Team Lead to provide hands-on 1st and 2nd line technical support while assisting with team coordination and service delivery activities. This role combines technical troubleshooting with operational oversight, ensuring high-quality support and smooth day-to-day team operations. THE ROLE Provide 1st and 2nd line support for hardware and software issues Support Windows 11 and macOS environments Troubleshoot Microsoft 365 and GlobalProtect VPN issues Diagnose and resolve hardware faults across laptops (Windows & Mac) and iPhones Investigate and resolve Wi-Fi, network connectivity and account-related issues Take ownership of incidents and requests via ServiceNow, ensuring accurate and timely updates Maintain clear communication with users throughout the ticket lifecycle Update and manage the team planner and rota to ensure adequate coverage Coordinate sickness and annual leave, escalating where needed to arrange cover Support service delivery activities including complaints handling and user feedback Escalate conduct or behavioural concerns to the appropriate manager Report service or operational issues to senior team members for resolution REQUIREMENTS Proven experience in a 1st/2nd line IT support role Strong knowledge of Windows 11 and macOS Experience supporting Microsoft 365 and VPN tools (e.g. GlobalProtect) Hands-on experience with laptop and mobile device troubleshooting Familiarity with ticketing systems such as ServiceNow Understanding of networking fundamentals (Wi-Fi, connectivity, user accounts) Ability to manage workload independently and prioritise effectively TO BE CONSIDERED Email your CV and availability to: PLEASE NOTE This is a hybrid support and coordination role requiring both technical troubleshooting and team support responsibilities Candidates must be comfortable taking ownership of tickets while also assisting with team operations and service delivery tasks KEYWORDS IT Support Engineer, Service Desk Analyst, 2nd Line Support, Windows 11, macOS, Microsoft 365, VPN Support, ServiceNow, IT Support, Team Lead

Role Overview A growing and well-established Managed Service Provider is looking to bring in an experienced 2nd to 3rd Line IT Support Engineer to join their high performing team. This is a great opportunity for someone who thrives in a fast-paced MSP environment and wants exposure to a wide range of technologies, clients, and project work. Your New Role You will be working across both support and project delivery, taking ownership of technical issues and contributing to the ongoing improvement of client environments. Your Responsibilities • Administering and supporting Microsoft 365 including Exchange Online, SharePoint, Teams, Entra ID, Intune and compliance tools, • Managing Windows and macOS environments, • Delivering email migrations including cloud to cloud and hybrid setups, • Supporting and troubleshooting networking equipment including Cisco Meraki, HP Aruba, Ubiquiti and SonicWall, • Leading infrastructure projects from design through to deployment, • Using tools such as Datto RMM, Autotask and IT Glue to monitor and manage environments, • Supporting server, backup, security and firewall configurations, • Attending client sites when required for installs and issue resolution, • Working with video conferencing equipment Tech Environment • Microsoft 365, Exchange Online, SharePoint, Google Workspace, • Intune, JAMF, Entra ID, Endpoint Manager, • Cisco Meraki, HP Aruba, Ubiquiti, SonicWall, VLANs, • Datto RMM, Autotask, IT Glue, • Security and backup tools including Bitdefender and SaaS protection platforms You Will Have • Previous experience in an MSP environment, • Strong hands-on Microsoft 365 experience end to end, • Comfortable working across 2nd and 3rd line support, • Experience with migrations and hybrid environments, • Strong communication skills and ability to work with a range of users including senior stakeholders, • Someone proactive, reliable and able to take ownership of issues and projects Desirable • Exposure to Linux, • Experience in creative or production environments

Senior Infrastructure Engineer - Central London £550 - £600 p/d (outside IR35) 3 month initial term A leading construction engineering business is seeking a Senior Infrastructure Engineer to join their team. They are a well-established business about to enter a period of considerable operational change, including merger and acquisition activity, making it an exciting time to join and be part of their journey. Reporting into the Infrastructure Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity, whilst taking a lead on regular site set-ups and supporting infrastructure integration across newly acquired entities. Key Responsibilities: • Lead and manage office and site networks, aligning with business strategy, • Act as an escalation point for the Service Desk Team, • Set up and configure Local Area Networks (LANs), including hardware deployment and support, • Coordinate with third-party MSPs for network and infrastructure management, • Manage firewall operations and connectivity with ISPs, • Oversee network IP addressing and VPN setups, • Support business continuity through proactive incident management, • Rapid deployment of site connectivity solutions, including 4G routers, • Monitor network health and performance, ensuring high availability and resilience, • Maintain inventory and configuration records for infrastructure and software, • Collaborate with the Security Operations Center on network security, • Support software licensing and upgrades, • Support data privacy and security audits, • Maintain server rooms and ensure operational efficiency, • Develop and implement business processes and documentation, • Support M&A activity, including infrastructure due diligence, integration planning and execution, • Lead tenant-to-tenant migrations (e.g., Microsoft 365/Azure), ensuring minimal disruption to business operations, • Assist with onboarding newly acquired businesses, including network integration, identity consolidation and systems alignment Requirements: • Strong knowledge of Azure infrastructure management, • Strong in network protocols (TCP/IP, DHCP, DNS, etc.); ideally candidates must hold a CCNA/CCNP etc., • Experience with FortiGate Firewalls and Windows Operating Systems, • Familiarity with WAN, LAN, VPN and wireless networks, • Proven experience supporting M&A activities, including tenant-to-tenant migrations and infrastructure integration, • Experience with Microsoft 365 migrations, Azure AD/Entra ID and hybrid environments is highly desirable

Looking to build your career in IT operational support within a fast-paced, highly regulated banking environment? This is a fantastic opportunity to join a well-established financial services organisation in Central London, where you will play a key role in keeping critical systems running smoothly while developing your technical skillset. Salary: Up to £55K basic + 25% Bonus + Extensive benefits package (28 days holiday, rising to 30. 12.5% Non-Contributory Pension scheme. 25% basic salary rate bonus. Private medical AND Dental for you & family. Plus many more...) Location: London. 80% office policy. 1-day per week work from home, but predominantely office based in Zone 1 Central London. Shift work required: TBC, but it will take the form of early / late support shifts (Stil weekdays & reasonable hours, but not quitestandard working days) Suitable backgrounds: Desktop 1st to 2nd / 3rd Line Support Analysts, Infrastructure Support analysts, IT Operational Support, etc. You will be at the heart of daily IT operations, ensuring systems are stable, users are supported, and issues are resolved quickly and effectively. This is a hands-on role with real variety, blending helpdesk support, infrastructure exposure, and operational responsibility. In this position, you will: • Act as a first point of contact for IT support, handling tickets and user queries, • Monitor systems, troubleshoot issues, and ensure continuity of service, • Produce daily operational reports and user communications, • Support and maintain IT infrastructure including servers and data environments, • Assist with workstation builds, configurations, and end-user support, • Escalate and coordinate resolution of more complex infrastructure issues, • Work across early and late shift patterns as part of a collaborative team You will be someone who enjoys problem-solving and can stay calm under pressure, whether responding to urgent incidents or managing competing priorities. Strong communication skills are essential, as you will liaise with internal teams, vendors, and stakeholders across the business. We are looking for: • A degree in Computer Science or a related field is strongly desired, • Solid knowledge of Microsoft technologies (M365 suite, etc), • Experience or exposure to Windows and ideally Linux server environments, • Any experience with banking software & systems platforms, • Basic scripting or programming knowledge is advantageous but NOT required This is an excellent opportunity for someone looking to step into a broad IT operations role with clear progression, exposure to enterprise systems, and the chance to make a tangible impact from day one.

Systems Engineer (2nd Line Support) Location: Central London / Client SitesWorking Pattern: 4 days office / 1 day WFH Why this role stands out This isn't your standard service desk job. You'll be working at the heart of the financial sector, supporting traders, investors and senior stakeholders in fast-paced, high-stakes environments where technology genuinely matters. The expectation is high, but so is the opportunity. The goal isn't just to hire engineers, it's to develop them into the next generation of Cloud Infrastructure Engineers, Team Leaders and Technical Specialists. If you're already strong in a 2nd line role and want to step into something more demanding, more rewarding and with a clear growth path, this is that move. What you'll be doing • Acting as a key escalation point for 1st line engineers, owning complex issues end-to-end, • Delivering high-quality 2nd line support across desktop, server and cloud environments, • Supporting business-critical systems in real time, where downtime isn't an option, • Building strong relationships with end users, from junior staff through to C-suite, • Managing incidents, prioritising effectively and communicating clearly throughout, • Working closely with internal teams and third-party vendors to resolve issues fast, • Contributing to continuous improvement across processes, tooling and service delivery, • 2+ years' experience in a 2nd line (or strong 1st/2nd line hybrid) role, • Confident communicator, able to work directly with senior stakeholders, • Naturally curious, always looking to understand the "why", not just the fix, • Calm under pressure, organised and methodical in your approach, • Someone who takes pride in delivering a genuinely high standard of work, • A team player who's happy to support and mentor more junior engineersTech you'll be working with, • Microsoft stack: Windows 10/11, Windows Server, Microsoft 365, Azure AD, • Exchange Online, SharePoint, Teams, • Azure Virtual Desktop (AVD), Intune, Autopilot, • Networking (Cisco), VOIP (Teams), • PowerShell scripting, • SQL Server, FSLogix, Azure Storage, • Cyber security and conditional accessWhat you'll get in return, • Exposure to enterprise-level environments in the financial sector, • Clear progression into 3rd line, cloud and leadership roles, • A culture that genuinely invests in your development, • A high-performing team that values quality over shortcuts

Robert Half has partnered with a distribution company based in Park Royal looking for a Technical Support Analyst to join the technology team. You'll be the first line of support for systems, infrastructure and end users; handling everything from day to day troubleshooting to on boarding new starters and managing access, hardware and security. This is a hands on role where strong technical knowledge, clear communication, and a methodical approach to problem solving really matter. This role allows for lots of progression and with it being a smaller team it gives you lots of exposure. Key Requirements: • 2+ year's experience in a 1st line IT support or service delivery role Strong Windows, • Office 365 troubleshooting skills Good networking knowledge for user connectivity Experience with Active Directory, • User permissions and device setup Location: Park Royal (5 days a week on site) Salary: £28,000 - £33,000 + 10% Bonus Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

IT Onboarding and Operations ManagerRate £500 to £600 per day Inside IR35 Contract Initial 9 months with strong likelihood of extension or transition into IT Manager Location Stratford, London Predominantly office based, initially 5 days per week Overview The British Council is delivering a major national programme as part of Erasmus+ and requires an experienced IT Operations and Onboarding specialist to support the mobilisation of over 150 staff across the UK. This is a hands on role focused on ensuring a smooth onboarding experience, strong IT service delivery, and effective coordination across Digital and Technology teams, suppliers, and business stakeholders. You will act as the key point of contact for onboarding and operational IT support within the programme, ensuring users are fully set up, supported, and productive from day one. Key Responsibilities • Own and coordinate end to end onboarding across large scale hiring waves, • Manage Joiners Movers Leavers processes, including bulk onboarding activity, • Ensure all users have appropriate system access, devices, and support, • Act as the on site IT point of contact for troubleshooting and user support, • Liaise with service desk and wider D&T teams to resolve issues quickly, • Track and manage tickets, service requests, and operational performance, • Work closely with HR, suppliers, and internal teams to remove onboarding blockers, • Maintain onboarding documentation, processes, and governance, • Support service delivery improvements and operational efficiency, • Act as a bridge between programme teams and IT functionsKey Requirements, • Strong experience in IT operations, service delivery, or IT support environments, • Proven experience managing onboarding or JML processes at scale, • Background working in large or complex organisations, • Hands on approach with ability to troubleshoot and support users directly, • Strong stakeholder engagement and communication skills, • Experience working with service desk environments and ITSM processes, • Ability to coordinate across multiple teams and suppliers, • Comfortable working in a fast paced, high volume environmentDesirable, • ITIL certification or strong ITIL knowledge, • Experience in large scale onboarding, migrations, or transformation programmes, • Exposure to Microsoft environments including Windows, M365, Intune, • Experience working with outsourced IT or third party suppliersWhat they are really looking for, • Someone visible, proactive, and hands on, • Someone who fixes problems, not just escalates them, • Someone who can handle volume and pressure

Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking ownership of tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will be responsible for managing tickets end to end, maintaining strong communication with users, and contributing to the overall quality of service delivery. Your Responsibilities • Providing 1st and 2nd line support across multiple client environments, • Logging, managing and resolving tickets through a PSA system, • Supporting Microsoft 365 including users, mailboxes, permissions and devices, • Desktop and laptop support across Windows and macOS, • Basic networking troubleshooting including switches, firewalls and Wi-Fi, • User onboarding and offboarding, • Working to SLAs and contributing to service improvements, • Maintaining clear ticket notes and documentation Tech Environment • Microsoft 365, Exchange Online, SharePoint, • Windows and macOS environments, • Entra ID and basic cloud identity management, • Networking fundamentals including switches, firewalls and Wi-Fi, • PSA tools such as Autotask You Will Have • Experience in a 1st or 2nd Line IT Support role, • Previous MSP experience is strongly preferred, • Good working knowledge of Microsoft 365 and Windows environments, • Comfortable dealing directly with users and stakeholders, • Strong troubleshooting mindset and attention to detail, • Able to prioritise workload in a fast-paced environment, • Someone who takes ownership of tickets rather than passing them on Desirable • Experience in an MSP environment, • Experience in a music or entertainment environment, • Experience with Networks

Systems Consultant (3rd Line / Infrastructure) - Hybrid Working - £55,000! Role: Systems Consultant Location: London (Hybrid – 3 days onsite / 2 days remote)Salary: £45,000 - £50,000 (DOE) A highly respected London-based Managed Service Provider is looking for a Systems Consultant / 3rd Line Infrastructure Engineer to join their growing Infrastructure Services team. This role is ideal for an experienced 2nd or 3rd Line Engineer within an MSP who wants to move into a more consultative, customer-facing infrastructure position, working with modern cloud-first and security-led environments. You'll play a key role in supporting and improving client infrastructure while developing deeper expertise across Microsoft cloud, security, and enterprise infrastructure technologies. The Role As a Systems Consultant, you’ll operate as a senior escalation point within the infrastructure team, supporting complex technical environments across multiple clients. You’ll work closely with Service Desk, Professional Services, and Account Management teams to ensure the stability, security, and scalability of client IT environments. This position also offers the opportunity to develop into a technical authority or future infrastructure architect within a fast-growing MSP. Key Responsibilities Act as a 3rd line escalation point for complex infrastructure incidentsTroubleshoot and resolve business-critical technical issues, including root cause analysisSupport and contribute to major incident management and post-incident reviewsDeliver proactive infrastructure improvements, including monitoring, patching, and optimisationProvide technical oversight for changes, upgrades, and infrastructure improvementsContribute to automation, platform standardisation, and service improvementsSupport security posture, backup, business continuity, and disaster recovery solutionsDevelop into a Subject Matter Expert (SME) for key technologies and vendor platformsProvide mentorship and guidance to 1st and 2nd Line engineersMaintain clear technical documentation and communicate effectively with customersOccasional client site visits may be required for workshops, escalations, or technical meetings. Technical Environment You’ll be working across modern cloud and infrastructure technologies, including:Microsoft 365Microsoft Azure (IaaS, identity, networking, security)Windows ServerActive Directory / Entra IDGroup PolicyVirtualisation (VMware / Hyper-V)Advanced networking (VPNs, routing, switching, firewalls)Backup & disaster recovery platformsAutomation & scriptingCyber security technologies and controls Experience Required 2–3+ years in a 2nd / 3rd Line or Infrastructure roleExperience working within an MSP or multi-client IT environmentStrong troubleshooting and root cause analysis skillsComfortable supporting complex infrastructure environmentsExperience across Microsoft cloud and on-prem infrastructure Desirable Skills Microsoft certifications (e.g. Azure Administrator – AZ-104)Experience with Microsoft 365 administration and identity servicesExposure to AWS or Google CloudExperience with RMM and PSA toolsKnowledge of backup platforms (e.g. Veeam, Datto)Exposure to SIEM / SOC toolsUnderstanding of AI tools such as Microsoft 365 CopilotLinux administration experience The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

Job Title: IT Operations LeadLocation: London / HybridSalary: £75,000 – £100,000 per annumAbout UsWe’re a growing, technology-driven business where things move quickly and everyone gets stuck in. There’s no heavy hierarchy — just a team of capable people working together to get things done properly. We value people who take ownership, solve problems, and aren’t afraid to roll up their sleeves. If you like being in the detail, making real improvements, and seeing the impact of your work day-to-day, you’ll fit right in.The RoleWe’re looking for an experienced IT Operations Lead who understands the macOS platform as well as Windows to take ownership of our IT environment and help shape how it evolves as we grow.This is a genuinely hands-on role. You’ll be leading from the front — solving problems, improving systems, mentoring others, and setting the standard for how IT should operate.You’ll have the freedom to introduce better ways of working, drive automation, and build a robust, secure, and scalable IT function.What You’ll Be Doing • Owning day-to-day IT operations and ensuring reliability across systems and infrastructure, • Acting as the escalation point across 1st, 2nd, and 3rd line support, • Managing and improving cloud platforms, SaaS tools, and network environments, • Leading troubleshooting and incident response for complex technical issues, • Overseeing onboarding/offboarding, device management, and access controls, • Driving automation and reducing manual processes, • Improving IT processes, documentation, and service quality, • Partnering with the business to deliver practical, effective technology solutions, • Mentoring team members and raising the overall technical standard, • Leading IT projects and continuous improvement initiativesWhat We’re Looking For, • Around 7+ years’ experience in IT support and operations, ideally in financial services or another regulated, fast-paced environment, • Strong experience across 1st, 2nd, and 3rd line support, including triaging, prioritisation, and team coordination, • In-depth knowledge of macOS AND Windows environments, including endpoint management and hardware troubleshooting, • Kandji (Iru) knowledge or similar MDM, • Proven experience managing cloud-based platforms such as Google Workspace and Okta, • Strong networking and security expertise (WLAN, VLANs, firewalls, ACLs, VPNs, switching), • Experience with AWS (preferred) and/or Microsoft Azure, with exposure to Infrastructure-as-Code tools like Terraform, • Experience managing Mobile Device Management (MDM) platforms across desktop and mobile devices, • Ability to script and automate (e.g. Python, PowerShell) to improve efficiency and reliability, • Experience with ITSM/ticketing systems and best practices in service management and reporting, • Strong analytical mindset with the ability to troubleshoot complex issues and deliver long-term solutionsLeadership & Approach, • Comfortable taking ownership and making decisions in a fast-moving environment, • Strong communicator who can work across technical teams and the wider business, • Experience mentoring and developing team members, • Someone who leads by example — hands-on, practical, and solutions-focusedWhat You’ll Get, • £75,000 – £100,000 depending on experience, • A high-impact, hands-on role with real ownership, • The opportunity to shape and improve how IT is run, • A team culture focused on delivery, not unnecessary processApply for this role NOW you’re someone who takes pride in doing things properly, enjoys solving problems, and wants to build and improve systems in a meaningful way — we’d like to hear from you. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.