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  • Welfare Officer - The Palm House
    Welfare Officer - The Palm House
    hace 1 día
    £15 por hora
    Jornada parcial
    London

    Part Time Welfare Officer - 16 hours per week The Welfare Officer's role is to work closely with the Management Team, on peak shifts, ensuring all guests and team are safe. This includes ensuring any vulnerable guests are looked after and supported, any intoxicated guests are safely escorted from the venue, identifying and reporting drug use, supporting the team with refusal of service, ensuring there is water for guests to drink and reporting on all Safety Security and Licensing activities. Welfare Officers are a licensed condition and must be on duty Friday evenieng and Saturday afternoon to closing time. They must be clearly identifiable and work to support both the SIA Door Supervisors and the Venue Management where guests may be considered vulnerable. What you'll be getting up to: • Monitor all guests within the venue, identifying any guest who may show signs of vulnerability through: o Intoxication (slurred speech, unsteady on their feet, sleeping, vomiting etc) o Unwanted attention o Being left alone by friends/ colleagues o Limited access to phones/ internet to book transport o Showing signs of distress • Approach guests who appear vulnerable in a friendly and open manner, asking if they need any help or support. They should maintain good communication with the Manager on duty and SIA Door Team on any concerns throughout the shift • Support the Bar Team after refusal of alcohol sales are made and / or guests are asked to leave by SIA Door Supervisors. Ensure the guest involved is: o Taken to the nominated welfare space, away from loud music and crowds o Reunited with friends or colleagues o Offered water o Offered support in getting home (i.e. by booking a taxi, escorting them to local transport links etc) o Able to leave the venue without risk of personal injury • Support the Duty Manager, SIA Door Supervisors and at times Canary Wharf Private Security during the dispersal period, monitoring guests as they leave the premises and offering support to guests as required • Log all interventions of welfare in the 'Welfare Log' at the close of business. This must include the time, details of the support offered and the resolution. These must be checked by the duty manager and cross referenced against all refusal of alcohol sales You lead by example, turning up to work with good personal hygiene, in uniform, on time and ready to proactively contribute to your shift. Who You Will Be: • Caring and empathetic, • A great communicator, • Have a calm head in what can be overwhelming situations, • Someone with experience within late night bars/ venues as either an operator or security, • Strong spatial awareness, • Friendly, approachable and helpful, • Able to multi task, • Be extremely reliable, trustworthy and integral You must be: • First-aid trained, • Conflict Management Trained We will provide: • Radio and ear piece, • High Visibility vest with 'Welfare Officer' on the reverse, • Map of Canary Wharf and awareness of local transport links, • Access to a fully stocked first aid kit in the 'welfare space', • Access to PET water bottles in the 'welfare space', • Access to site phone to support ordering Taxis, • Access to local taxi contact numbers, • Welfare Log Book BENEFITS + BEST BITS · Tronc paid fairly and equally · 60% of our management teams have been promoted internally. · Mental Maintenance: Therapy for free · Referral Bonus: refer a friend and once they have passed their probation you receive a bonus · Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows · Company awards to celebrate team and regular events · Incipio FC + Seasonal Socials · Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) · Enhanced Maternity, Paternity and Adoption leave · 50% discount for food and drink in all Incipio venues · Award winning Learning & Development programmes · Sunday Times Best Places to Work Employer · Award winning Diversity Programme Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Sales & Business Development Executive
    Sales & Business Development Executive
    hace 10 días
    £13 por hora
    Jornada completa
    London

    Sales & Business Development Executive Remote (UK / EU timezones) · Full time, contractor, part-time · Intern, mid-level, 1+ years of outbound sales experience About this role OhMyFood is building a marketplace connecting passionate home chefs with customers looking for fresh, authentic home-cooked food. We're looking for a motivated, persuasive and results-driven Sales & Business Development Executive to help grow our network of home chefs across London. Your primary responsibility will be to contact potential home chefs, explain the OhMyFood opportunity, overcome objections, follow up consistently and convert qualified leads into successfully onboarded and active chefs. You'll manage leads through our sales platform, handle outbound calls and WhatsApp conversations, identify new sales opportunities and work towards clear weekly and monthly acquisition targets. We're looking for someone who genuinely enjoys speaking with people, knows how to build trust, takes ownership of their work and consistently follows through without needing constant reminders. This is a hands-on, target-driven role where success is measured by actual conversions and activated chefs, not simply the number of calls made. You'll work closely with the founder and core team, receive structured onboarding and have opportunities to take on greater responsibility as OhMyFood grows. Key responsibilities • Manage, qualify and convert inbound and outbound sales leads through OhMyFood's CRM and sales platform., • Contact potential home chefs through outbound phone calls, WhatsApp, email and other approved communication channels., • Clearly communicate OhMyFood's value proposition and explain how home chefs can earn additional income through the platform., • Build trust with prospective chefs, understand their needs, handle objections and persuade suitable candidates to join., • Own the complete chef acquisition process from initial contact to registration, verification, menu setup and activation., • Consistently achieve agreed daily, weekly and monthly sales activity and chef acquisition targets., • Maintain accurate CRM records, including lead status, call outcomes, conversation notes, follow-up dates and next actions., • Proactively follow up with interested leads and ensure no qualified opportunity is forgotten or left unattended., • Identify and research new potential home chefs through social media, online communities, referrals and other relevant sources., • Develop and improve sales pitches, objection-handling approaches and follow-up strategies to increase conversion rates., • Work closely with marketing and operations teams to improve lead quality and resolve onboarding challenges., • Monitor sales funnel performance, including contact rates, qualified leads, applications, verified chefs and activated chefs., • Provide daily activity updates and weekly performance reports, including targets achieved, conversion rates, challenges and next steps., • Collect feedback from prospective chefs and suggest improvements to OhMyFood's onboarding experience and sales processes., • Take independent ownership of assigned targets, proactively identify problems and recommend solutions without requiring constant supervision., • Represent OhMyFood professionally, communicate honestly and avoid misleading income claims or high-pressure sales tactics. Qualifications • Ideal candidate would be atleast 1 year of hands-on experience in outbound sales, telesales, business development, lead conversion or customer acquisition., • Proven track record of achieving or exceeding measurable sales, lead conversion or customer acquisition targets., • Strong persuasive communication, relationship-building, negotiation and objection-handling skills., • Experience making outbound sales calls, conducting follow-ups and converting prospective customers or business partners., • Ability to confidently explain a product or business opportunity, communicate its value and persuade prospects without misleading or pressuring them., • Hands-on experience using CRM or lead management systems to track sales pipelines, interactions, follow-ups and conversions., • Demonstrated ability to independently manage assigned leads and consistently follow up without supervision., • Strong understanding of sales funnels, lead qualification, conversion rates and target-based performance metrics., • Ability to research and generate new leads through online communities, social media, referrals and other outreach channels., • Comfortable communicating with UK customers and business prospects through phone calls, WhatsApp and email., • Strong English communication skills, both verbal and written, with the ability to build trust and explain information clearly., • Experience handling objections, rejections, difficult conversations and hesitant prospects while maintaining professionalism., • Highly organised, disciplined, proactive and accountable, with strong time management and attention to detail., • Ability to work independently in a fast-paced startup environment and consistently deliver agreed results., • Willingness to learn new sales techniques, adapt to feedback and continuously improve personal performance., • Ability to demonstrate past sales achievements using actual numbers, including call volumes, leads handled, conversion rates and targets achieved., • Experience in food, hospitality, marketplaces, consumer services or startup sales is advantageous but not mandatory., • Experience using HubSpot, Salesforce, Zoho CRM, Pipedrive or similar sales tools is desirable., • A degree is not mandatory. Practical sales ability, integrity, commitment and measurable results are more important. Why join OhMyFood? Be part of an ambitious food-tech startup building a marketplace for authentic home-cooked food.Work directly with the founder and core team, with meaningful ownership over business development and chef acquisition.Play a direct role in helping passionate home chefs turn their cooking skills into additional earning opportunities.Gain practical experience in outbound sales, customer acquisition, business development, negotiation and marketplace growth.See the measurable impact of your work through successfully onboarded chefs and business growth.Work in a supportive, fast-moving environment where initiative, honesty, accountability and independent thinking are valued.Receive structured onboarding, regular performance feedback and opportunities for greater responsibility as the business grows.Help build a company where your contribution genuinely matters, with compensation and career progression based on clearly agreed terms.

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  • Operations Assistant
    Operations Assistant
    hace 10 días
    £12.71 por hora
    Jornada parcial
    London

    Operations and Customer Service Assistant (part-time) Pay: £12.71 per hour Job Description: We are looking for a part-time Operations and Customer Service Assistant to support our patient-facing company operations. The Operations and Customer Service Assistant will join the operations team with primary responsibilities being providing assistance to patients and preparing orders of our innovative medical device direct-to-patients. The position will initially begin at 2 days per week, with the potential for additional hours as business needs evolve. Key responsibilities: • Customer support: Provide support for patients via email and phone calls by providing information, resolving issues and where relevant, liaising with the technical/engineering team., • Pick-and-pack fulfilment: Follow established procedures to efficiently and accurately prepare patient diagnosis kits for shipment. Undertake these tasks with a high attention to detail to avoid errors., • Client support: Communicate with healthcare professionals who use our system and support their questions and requests. Escalate and document issues that require the attention of senior team members., • Processes, procedures and policies: Support other business operational procedures according to organisational objectives where needed, including inventory organisation About you: • Customer service experience: Have prior experience communicating with patients or customers across mediums., • Keen attention to detail: Ability to quickly pick up processes, whilst being meticulous and precise. Especially with the manual processes involved in the role., • Tech Literate: A good grasp of basic technology, allowing you to navigate the systems and software we use, including our custom web platform, customer service portal, fulfilment system and basic functions of Google sheets/Excel., • Independent working style: Ability to work hard and stay focused by managing your own time well What’s in it for you? • Chance to work at an exciting, growing company: We provide a fun and entrepreneurial work environment within an exciting high-growth business, • Helping people: You will use your skills to make a real difference to the lives of millions of people all over the country (and the world), • Great team: You will be joining an experienced, friendly and extremely talented team., • Benefits: We offer flexible hours, free eye tests, holiday purchasing scheme, weekly office breakfasts, social events… and other perks we continue adding as the company grows. We put time and care into finding passionate, committed people, who look out for each other and are prepared to go the extra mile to help Acurable achieve our mission. If that sounds like something you’d like to be a part of, we’d love to hear from you.

    Inscripción fácil
  • Pest Control Technician
    Pest Control Technician
    hace 1 mes
    £27040–£45000 anual
    Jornada completa
    St Pancras, Camden

    Are you ready to take on an exciting new opportunity in the pest control industry? Archers Pest Control, located in London, is seeking a detail-oriented and highly motivated individual with a passion for pest control and excellent customer service.As a Field Pest Control Technician, you will play a key role in helping our clients maintain safe, pest-free environments around all boroughs of London. Your daily tasks will include: 1. Inspecting customer premises and reporting on levels of pest infestation., 2. Organising and executing a programme of treatments using industry-leading pesticides to control pests effectively., 3. Drafting comprehensive reports on all inspections, including details of treatments., 4. Actively seeking new opportunities to expand your portfolio and upsell additional services, earning you an uncapped commission on sales!, 5. Attending relevant training programs to develop and enhance your knowledge and skills in the pest control industry., 6. Completing all necessary training to ensure success and professional growth within the company., 7. What we offer our Field Pest Control Technicians:, 8. A competitive salary that reflects your skills and experience. Salary per annum £27,040-£45,000, 9. Uncapped commission on sales, allowing you to exponentially increase your earnings., 10. A company van for use in both professional and personal settings, covering commuting and social events., 11. Access to our cutting-edge company software, ensuring smooth and efficient communication and task management., 12. Optimised full-time schedule around your living area. 5 days a week - Monday to Saturday working week., 13. Having No Pest Control Experience? No problem! :), 14. Introducing Our Comprehensive Pest Control Technician Training Program at the Archers Pest Control Academy, 15. We are committed to providing top-notch training for aspiring pest control technicians. With our comprehensive, hands-on curriculum, you will gain the skills and knowledge necessary to tackle any pest problem and protect our clients' homes and businesses effectively., 16. Our program is designed to equip trainees with the necessary tools and techniques to effectively combat a wide range of pests, from common insects to rodents and other wildlife nuisances. Our experienced instructors provide engaging lessons to ensure that every trainee graduates with a solid foundation in pest control, including: • Pest Identification and Biology: Learn how to identify various pests, understand their life cycles, and recognize signs of infestations to effectively target and eliminate them., • Inspection Techniques: Acquire the ability to thoroughly inspect properties, identify potential pest entry points, and assess the extent of pest problems., • Treatment Methods: Master the use of chemical and non-chemical treatments, including baits, traps, and other Integrated Pest Management (IPM) strategies to resolve pest issues., • Safety and Compliance: Familiarize yourself with industry regulations, proper handling and storage of chemicals, and best practices to ensure the safety of both our technicians and clients., • Customer Service and Communication: Develop essential customer service skills to effectively communicate with clients and address their concerns, while building trust and promoting repeat business., • Job Requirements: 1. A valid UK full driving license: As a Field Pest Control Technician, you'll be required to travel to various locations throughout London, so it's essential that you possess a valid full driving license and have good driving skills., 2. Eagerness to learn new skills: Pest control is a constantly evolving industry, with new techniques and advancements being introduced regularly. To excel in this role, you must have a continuous improvement mindset and be eager to learn and adapt to new pest control methods and technologies., 3. Parking awareness in London: Efficiently navigating through the city and safely parking in congested areas will be a significant aspect of this role. Strong parking and spatial awareness skills are necessary to manoeuvre in tight spaces without causing damage to company vehicles or property., 4. No previous pest control experience required: While experience in pest control is beneficial, it isn't mandatory for this role. Our company is committed to training and developing skills on the job, providing all the necessary tools, knowledge, and resources for you to become a proficient Field Pest Control Technician., 5. Teamwork capabilities: In this position, you'll be working closely with colleagues to deliver top-notch pest control services to our clients. Strong communication and collaboration skills, along with a willingness to support your teammates, will be crucial for maintaining a positive work environment and effectively completing daily tasks., 6. By meeting these requirements, you'll be well-equipped for a successful career as a Field Pest Control Technician, continuously expanding your knowledge and skill set, and making a difference in the lives of London residents by maintaining pest-free environments., 7. Don't miss this fantastic opportunity to join our friendly, ambitious team at Archers Pest Control! Apply now and start your journey toward a rewarding career as a Field Pest Control Technician., 8. Job Types: Full-time, Permanent, 9. Pay: £27,040-£45,000 per year, 10. Benefits:, 11. Company car, 12. Company phone, 13. Free or subsidised travel / we will handle your commuting expenses., 14. On-site parking, 15. Schedule:, 16. Monday to Friday, 17. Weekend availability at 1.5x daily paid rate, 18. Supplemental pay types:, 19. Bonus scheme, 20. Commission pay, 21. Tips

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