Operational Support Assistant
6 days ago
Torquay
Operational Support Assistant – £25,000 – Torquay, Devon- Office based Do you enjoy working with data and systems to keep things running smoothly? Are you someone who takes pride in accuracy while supporting a busy team? Riviera Insurance Solutions is growing, and we are looking for an Operational Support Assistant to support our day-to-day systems, reporting, and IT operations. The role You will work closely with colleagues across the business to help maintain systems, produce reports, and support users. This is a varied role where no two days are the same, offering the chance to build your skills across data, systems, and operations. Please note, candidates must reside locally as this is a full-time office-based role. Key Responsibilities • Assist in producing daily, weekly, and monthly MI reports, • Support data extraction, validation, and formatting, • Maintain reporting templates and ensure accuracy, • Provide support for core business systems, including CRM and Microsoft 365, • Assist with user setup, configuration, and system access, • Help resolve system issues and escalate when needed, • Support onboarding and offboarding of staff, including devices and permissions, • Provide first-line support for basic IT and system queries, • Assist with managing IT assets and eq...