Shop Supervisor
29 days ago
West Drayton
- Oversee the daily operations of SK Wine and Food Limited, ensuring smooth, efficient, and productive shop management. - Lead and support the team, assigning tasks to ensure timely completion and high-quality service. - Monitor and manage stock levels of off-licence products, including alcohol and tobacco, ensuring shelves are consistently replenished. - Maintain a clean, organised, and welcoming shop environment that meets health and safety standards. - Ensure full compliance with safety regulations, company policies, and legal requirements, including age verification for alcohol and tobacco sales. - Deliver excellent customer service by addressing enquiries, resolving complaints, and creating a positive shopping experience. - Develop and implement sales strategies, including promotions and special offers, to drive revenue growth. - Implement and oversee security measures to prevent theft, loss, and ensure the safety of staff and customers. - Handle cash transactions accurately, manage the cash register, and perform end-of-day sales reconciliations. - Prepare regular sales and revenue reports to monitor business performance and identify opportunities for improvement. - Foster a safe working environment by enforcing safety protocols for both staff and customers.
