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  • Sous chef
    Sous chef
    1 month ago
    Full-time
    Claygate

    👨‍🍳 Sous Chef / Chef de Partie – Claygate Averna Claygate Averna, our independent Italian restaurant in the heart of Surrey, is looking for a passionate and motivated Sous Chef / Chef de Partie to join our growing team. We are known for our authentic Italian cuisine, fresh seasonal produce, and welcoming atmosphere. 🔹 Responsibilities Support the Head Chef in the daily running of the kitchen.Prepare and cook dishes to a high standard, following Italian tradition with a modern twist.Assist with menu development and seasonal specials.Maintain excellent food hygiene and safety standards.Train and support junior kitchen staff.Help manage stock, orders, and kitchen organisation. 🔹 Requirements Previous experience as a Sous Chef or Chef de Partie in a busy kitchen.Strong cooking skills with passion for Italian cuisine (pizza, fresh pasta, cicchetti).A positive, reliable team player with good communication skills.Ability to work under pressure during busy services.High standards of cleanliness and organisation. 🔹 We Offer Competitive pay based on experience.Staff meals and discounts.Friendly, supportive team in a growing local restaurant.Opportunity to learn authentic Italian recipes and grow with us.Flexible schedule and career progression. ✨ This is an exciting opportunity to be part of a passionate team bringing authentic Italian dining to Claygate. 📩 Apply now and join the Averna family!

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  • Sous Chef
    Sous Chef
    1 month ago
    Full-time
    Kingston upon Thames

    As a Sous Chef in a Brazilian kitchen, you will play a vital role in assisting the Executive Chef in managing the culinary operations of a restaurant. You will contribute to creating traditional dishes, ensuring their authenticity and maintaining the highest taste, presentation, and quality standards. Responsibilities: Assist the Executive Chef in overseeing all aspects of the kitchen, including food preparation, cooking, and presentation, to maintain the authenticity and quality of Brazilian dishes. Collaborate with the Executive Chef in developing menus that showcase considering customer preferences and dietary restrictions. Supervise and guide the kitchen staff, including cooks, line chefs, and kitchen assistants, providing training, motivation, and support to ensure the smooth operation of the kitchen. Ensure that all dishes are prepared and cooked according to authentic executive chef recipes, paying attention to traditional cooking techniques, ingredient selection, and flavour profiles. Monitor food inventory levels, order ingredients, and ensure proper storage and rotation of ingredients. Maintain cleanliness and hygiene in the kitchen, adhere to strict food safety and sanitation standards, and ensure that all staff follow proper hygiene practices. Collaborate with the Executive Chef in managing kitchen costs, including monitoring ingredient costs, minimizing waste, and optimizing kitchen operations to achieve financial targets.

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  • Sales Assistant
    Sales Assistant
    1 month ago
    Full-time
    Heston, Hounslow

    Kool Cakes is a local cake shop in Heston specialising in delicious occasion cakes. We are looking for a enthusiastic Sales Assistant to join our team and help us deliver exceptional service to our valued customers. As a Sales Assistant, you will be the face of our bakery, providing a warm and welcoming experience to everyone who walks through our doors. Your main responsibilities will include assisting customers with their cake selections, handling transactions, managing online orders and maintaining the appealing presentation of our product and premises. Key Responsibilities: • Greeting customers and providing friendly, efficient service., • Assisting customers with product information and recommendations., • Operating the till and processing sales accurately., • Ensuring the bakery display areas are clean, tidy, and well-stocked., • Helping to maintain overall cleanliness of the shop., • Contributing to a positive and supportive team environment. What We Offer: • A friendly and supportive working environment., • The opportunity to work with delicious baked goods., • Training and development within a local community business. What We're Looking For: • A passion for customer service and a positive attitude., • Excellent communication skills., • Reliability and a strong work ethic., • Ability to work effectively in a busy environment., • Previous retail or food service experience is a plus, but not essential.

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  • Sous Chef
    Sous Chef
    1 month ago
    £25000–£40000 yearly
    Full-time
    Weybridge

    Sous Chef Wanted - Valentina Kitchen Location: Valentina Deli & Kitchen Position: Full-Time Sous Chef Valentina Deli & Kitchen is looking for an experienced and passionate Sous Chef to join our growing team. We are seeking a skilled professional with strong experience in grill cooking, fresh pasta dishes, and pizza preparation who can support the Head Chef in delivering exceptional food and maintaining high kitchen standards. Key Responsibilities • Assist the Head Chef in the daily running of the kitchen, • Prepare and cook high-quality grill, pasta, and pizza dishes, • Ensure consistency, presentation, and quality across all menu items, • Supervise and support kitchen staff during service, • Maintain food safety, hygiene, and health & safety standards, • Help manage stock control, ordering, and kitchen organisation, • Contribute ideas for menu development and seasonal specials Requirements • Previous experience as a Sous Chef or Senior Chef de Partie, • Strong knowledge of grill cooking techniques, • Proven experience preparing fresh pasta dishes, • Experience stretching, preparing, and cooking authentic pizzas, • Ability to work efficiently in a fast-paced environment, • Excellent leadership and communication skills, • Good understanding of food safety and HACCP procedures, • Flexible, reliable, and passionate about quality food What We Offer • Competitive salary based on experience, • Staff meals and employee discounts, • Opportunity to grow within an expanding business, • Supportive and professional working environment, • Immediate start available If you are a motivated chef with a passion for Italian cuisine and experience across grill, pasta, and pizza sections, we would love to hear from you.

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  • Roofing Estimator, Surveyor and Project Manager Role - Self Employed
    Roofing Estimator, Surveyor and Project Manager Role - Self Employed
    1 month ago
    Full-time
    Shepperton

    Location: Based in Shepperton covering London, Surrey and surrounding areas Contract Type: Self-Employed Package: Competitive day rate / commission structure / negotiable based on experience Vehicle allowance available for the right candidate We are an ambitious and rapidly growing roofing, construction and property group currently undergoing a major rebrand and expansion. We specialise in high-quality residential roofing, commercial roofing, refurbishment and property projects. With strong lead generation, repeat clients and an increasing focus on commercial contracts, schools and high-net-worth residential projects, we are looking for an experienced Estimator / Surveyor / Project Manager to join our team and initially cover the Domestic department. This is a fantastic opportunity for a commercially minded individual who wants to play a key role in a growing business and help shape the next stage of our journey. Responsibilities: • Conduct site surveys and inspections, • Assess roofing and construction works required, • Prepare detailed quotations and cost estimates, • Follow up quotations and assist with securing projects, • Liaise with clients throughout the sales and project process, • Organise material lists and project handovers to site teams, • Manage selected projects from start through to completion, • Build strong relationships with clients and suppliers, • Identify additional opportunities for upselling and repeat business Requirements: • Proven experience within roofing, construction or refurbishment, • Strong estimating and surveying experience, • Ability to accurately scope and price works, • Excellent communication and customer service skills, • Commercial awareness and attention to detail, • Ability to manage multiple projects and deadlines, • Full UK driving licence, • Self-motivated and highly organised Desirable: • Experience with both domestic and commercial projects, • Knowledge of flat roofing, pitched roofing and refurbishment works, • Knowledge of Roofing to Building regulation standard, • Experience using CRM or estimating software, • Project management experience, • Great work ethic and attention to detail What We Offer: • Consistent flow of quality leads, • Opportunity to work with an established and growing business, • Flexible working structure, • Long-term opportunity for the right person, • Supportive team environment, • Opportunity to progress into a senior operational role, • Great payment package for the right person with the right skills and experience If you are looking for a role where your experience and contribution will genuinely make a difference, looking for an exciting opportunity then we would love to hear from you.

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  • Sales Advisor
    Sales Advisor
    1 month ago
    £25000–£35000 yearly
    Full-time
    Teddington

    About the Role: We are looking for motivated and ambitious individuals to join our team as Sales Team Members. This is a fantastic opportunity for someone who enjoys working with people, building relationships, and developing valuable sales and communication skills. In this role, you will represent our clients through face-to-face interactions, engaging with potential customers, presenting tailored solutions, and delivering excellent customer experiences. No previous sales experience is required – full training and ongoing support will be provided. We’re looking for individuals with a positive attitude, strong communication skills, and the motivation to learn and grow within a fast-paced environment. Key Responsibilities Engage with potential customers through face-to-face interactions, building rapport and understanding their needs Present and explain products and services confidently, offering solutions tailored to each customer Negotiate and close sales while maintaining a professional and positive customer experience Accurately record customer interactions, sales activity, and follow-ups using internal systems Work closely with team members and management to ensure smooth service delivery and customer satisfaction Contribute to daily and weekly sales targets while maintaining high standards of professionalism Stay informed about products, services, and industry trends to identify new opportunities Skills & Qualities We’re Looking For Positive attitude and a strong willingness to learn and develop Excellent communication and interpersonal skills Confidence speaking with new people in a face-to-face environment Strong work ethic and self-motivation Ability to work well both independently and as part of a team A goal-oriented mindset with motivation to achieve targets Good organisation and time management skills Resilience and the ability to stay positive when facing challenges Professional and friendly approach when interacting with customers A proactive attitude and willingness to take initiative What We Offer Full training and ongoing mentorship A supportive and energetic team environment Opportunities for career progression within the company Performance-based incentives and bonuses The chance to develop valuable sales, communication, and leadership skills After applying, successful applicants will be contacted by our recruitment team to discuss the next steps. Good luck! Work Location: In person

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  • Head Chef
    Head Chef
    2 months ago
    £46000–£50000 yearly
    Full-time
    Richmond, Richmond upon Thames

    Head Chef – The Lass O’ Richmond Hill Richmond, London | Young’s Pub | Fresh Food | Seasonal British Cooking The Lass O’ Richmond Hill is looking for a talented, passionate and ambitious Head Chef to lead the kitchen of one of Richmond’s most distinctive pubs. Sitting proudly at the top of Richmond Hill, just moments from Richmond Park, The Lass is a beautiful historic pub with open fires, a sun-soaked garden, on-site car park and a reputation for quality seasonal food. We are a food-led pub with real personality, built around British produce, proper pub classics and dishes that feel generous, thoughtful and full of flavour. This is a brilliant opportunity for a Head Chef who wants more than just a kitchen to run. At The Lass, you will have the freedom to shape the food identity, create your own menus and specials, work with great suppliers and lead a kitchen with genuine ambition. What we offer our Head Chef As Head Chef at The Lass, you will enjoy: • Full autonomy to create your own menus and specials, • Access to our Apprenticeship Scheme and Development Programmes, • Regular culinary masterclasses covering topics such as game, butchery and shellfish, • Inspirational food trips with our top-quality suppliers, • Regular Chef Forums with other Head Chefs to share ideas, inspire and develop, • Free meals while on shift, • 20% discount in all Young’s Pubs, • 30% discount on overnight stays in our Pubs with Rooms, • Share Save Scheme, • Enhanced Company Pension Scheme, • 28 days holiday per year, • On-site car park, • The chance to lead a kitchen in a beautiful, established, food-led pub with huge potential About the food The Lass is built around the idea that a great pub menu should feel familiar, generous and deeply satisfying, while still showing real craft. We want food that guests recognise, crave and return for, delivered with the confidence and discipline of a serious kitchen. The food style is seasonal British pub cooking with a refined, produce-led edge. Think beef tartare with crisp game chips, mince on dripping toast, terrines, pâtés and pickles made in-house, proper pies with deep glossy fillings and buttery pastry, rich braises, hand-cut chips, excellent roasts, seasonal fish, steaks, chops, puddings and simple vegetable-led dishes treated with real care. This is not about overworked plates or unnecessary fuss. The best dishes at The Lass should feel bold, honest and full of flavour. A guest should be able to look at the menu and immediately want to eat, whether they are stopping in after a walk in Richmond Park, settling in by the fire, or booking a long Sunday lunch with friends. Our direction is rooted in: British classics done properly Roasts, pies, puddings, seasonal fish, steaks, braises, sandwiches, snacks and sharing dishes, all cooked with proper technique and a strong sense of place. Gutsy, confident flavours We want food with depth: rich stocks, glossy sauces, sharp pickles, proper seasoning, crisp textures and generous portions. Nothing should feel timid, decorative or apologetic. Seasonal ingredients and thoughtful sourcing Menus should move with the seasons, using British produce wherever possible and celebrating the best of each moment — spring greens, summer tomatoes, autumn game, winter roots, coastal fish, orchard fruit and proper cheese. House-made touches Pickles, chutneys, sauces, pastry, stocks, dressings, relishes and snacks should give the menu its own personality and create value through skill rather than gimmicks. A strong bar and snack offer The Lass should have food that works for every occasion: a quick pint and something salty, a casual lunch, a celebratory dinner, a garden gathering or a proper Sunday roast. Think beef tartare with game chips, mince on dripping toast, rarebit, croquettes, potted meats, seasonal tarts, proper sandwiches, pork chops, pies and generous sharing plates. Sunday as a key part of the offer Sunday lunch is central to The Lass. We want roasts that feel abundant, consistent and worth travelling for, with excellent gravy, crisp potatoes, proper vegetables, generous Yorkshire puddings and the kind of execution that turns first-time guests into regulars. Seasonal specials with purpose Specials should feel exciting but grounded: whole fish, grilled chops, game, offal, slow braises, tarts, pies, seasonal vegetables and dishes that make full use of the kitchen’s skill. The menu should change enough to feel alive, but always remain recognisably pub-first. The right Head Chef will understand that The Lass does not need to chase trends. It needs to serve proper British pub food with confidence, discipline and soul — food that feels rooted in tradition, sharpened by skill and generous enough to bring people back. What we look for in a Head Chef We are looking for someone who: • Has experience leading a fresh food kitchen, • Loves seasonal British produce and proper pub food done well, • Can create menus that are creative, commercial and consistent, • Understands GP, stock control, ordering and labour management, • Leads from the front and brings energy, structure and pride to the kitchen, • Can train, motivate and develop their team, • Takes ownership of standards, food safety and kitchen organisation, • Thrives during busy services, especially Sundays, events and seasonal peaks, • Wants to make their mark on a pub with character, heritage and ambition About you You will be creative but organised, ambitious but grounded, and confident enough to take ownership of the kitchen while working closely with the General Manager to keep building The Lass as a local worth travelling to. This is a role for a chef who wants autonomy, support, development and the chance to lead a kitchen with real identity. Apply now and bring your food, your ideas and your leadership to The Lass O’ Richmond Hill.

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  • Bartender and Waiter / Waitress
    Bartender and Waiter / Waitress
    2 months ago
    Full-time
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that an exceptional bar programme is central to everything we do. The Role: Bartender We are looking for a passionate, skilled, and hospitality-driven Bartender to join our founding team. From perfectly mixed aperitivos during brunch to imaginative cocktails that complement our evening small plates, you will be the architect of our guests' drinking experience. You will work in a supportive, fast-paced environment where your craft is valued and your personality can shine. Key Responsibilities • Cocktail Craft and Consistency: Prepare and serve a full range of cocktails, classic and original, to an exacting standard, maintaining consistency across every service., • Bar Management: Keep the bar station immaculately clean, organised, and fully stocked throughout your shift, including proactive restocking and mise en place ahead of peak periods., • Guest Hospitality: Greet guests warmly, guide them through our drinks menu, and make confident recommendations that complement the food they're eating., • Workflow and Speed: Maintain a fast, efficient workflow during busy brunch and evening services without compromising on drink quality or presentation., • Hygiene and Compliance: Execute daily and weekly bar cleaning protocols and comply fully with all food safety, licensing, and responsible service of alcohol regulations., • Team Collaboration: Work seamlessly alongside the floor and kitchen teams to ensure food and drinks are served together smoothly, elevating the overall guest experience. Requirements • Proven experience as a bartender in a fast-paced cocktail bar, premium restaurant, or similar hospitality environment., • Solid technical skills across spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard., • Knowledge of classic cocktails and genuine enthusiasm for developing original serves., • A warm, engaging personality with a natural passion for guest experience and community., • Reliable, punctual, and energised by a buzzing, high-tempo service environment., • Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? • Growth and Progression: Be part of a brand-new launch from day one. We value talent and actively prioritise internal promotion as our hospitality group grows., • Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space., • Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

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  • Nail Technician
    Nail Technician
    2 months ago
    £12–£14 hourly
    Full-time
    Old Brentford, Hounslow

    Are you a talented Nail Technician looking to join a beautiful, modern and growing salon? NOVOBLANC London is a luxury Hair, Beauty & Aesthetics salon located in the heart of Brentford. We are looking for a passionate and experienced Nail Technician to join our team and help us build our nail offering from the ground up. We are open to employed, self-employed commission-based or rental arrangements for the right candidate. What We Offer • Beautiful newly refurbished luxury salon, • Modern, professional working environment, • Friendly and supportive team, • Fully equipped nail stations, • Free WiFi, • Staff kitchen and seating area, • Career growth opportunities, • Social media and marketing support, • Safe and professional workplace, • Opportunity to build your own client base, • Flexible working arrangements What We're Looking For • Qualified Nail Technician, • Minimum 1 year experience preferred, • Skilled in BIAB, Gel Manicures and Pedicures, • Confident with nail preparation, shaping and finishing, • Experience with nail extensions desirable, • Russian manicure experience desirable, • Nail art skills are a bonus, • Excellent attention to detail, • Friendly and professional manner, • Strong customer service skills, • High standards of hygiene and presentation, • Reliable, punctual and organised, • Passionate about delivering exceptional treatments Responsibilities • Deliver high-quality nail treatments, • Provide outstanding customer service, • Maintain a clean and organised workstation, • Follow all hygiene and sanitation procedures, • Help maintain the salon's professional image, • Build strong relationships with clients, • Stay up to date with nail trends and techniques, • Create content for social media when required To Apply Please send examples of your work, Instagram page, portfolio or photos of recent treatments. We would love to hear from talented Nail Technicians who are looking to grow with an exciting new luxury salon.

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  • Gardener
    Gardener
    2 months ago
    £28000–£31500 yearly
    Full-time
    Thames Ditton

    Looking for a reliable, trustworthy, hard-working, qualified gardener to join our friendly team at Saffa Scapes Limited. Successful applicant must have: • Good time management on jobs. -Able to work on given instructions and sometimes unattended. -Be able to perform the necessary jobs sometimes on their own accord. -Good plant knowledge, at least 2 years experience with references from other companies. -Hard landscaping skills such as paving,fencing,artificial grass a bonus. • Ideally Looking for someone with a clean full UK driving licence for insurance purposes. -Able to communicate confidently with clients, good level of English, -High standard on all jobs. -Able to use all garden machinery, petrol or electric, hedge cutters, Strimmer, lawnmowers etc. Most clients are private residential and are based in or around Kensington and Chelsea, so would be required to meet on jobs. Also expanding into Surrey around Claygate, Esher, Hinchley wood, Oxshott, leatherhead, Cobham etc. -Full time position. Will initially be a 3 month trial so I can be assured you will be suitable for this position. • 28 days annual leave and pension scheme, bonuses. Please make sure to send a bit of information about yourself in the application such as your location, work experience, qualifications, and why you think you are suited for the position and please supply at least 2 references from past employers. Many thanks Look forward to your applications. Craig

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  • Cleaner
    Cleaner
    2 months ago
    £12.75–£30 hourly
    Full-time
    The Hamptons, Kingston upon Thames

    WE ARE HIRING SURREY BASED CLEANERS! Blank Slate Cleans is a start-up cleaning agency based in Surrey. We’re connecting reliable, professional cleaners with residential and commercial clients across the county and we're looking for self-employed cleaners to join our network! We handle the enquiries, match you with clients, and take care of the admin. You focus on doing what you do best! What's in it for you? • Choose your own working hours: full time, part time, or around other commitments, • Set your own rates — you decide what you charge per clean And how clients pay you (cash or bank transfer), • Regular clients available — build a stable, recurring income, • Commercial contracts available as the agency grows, with priority access for reliable cleaners Bonus incentive schemes being introduced as we grow, rewarding our most reliable cleaners! You must have: • Valid public liability insurance — minimum £1,000,000 cover. This is a firm requirement before your first booking., • Self-employed status: you are responsible for your own tax and National Insurance, • Reliable, professional, and punctual, • Based in KT1-10 (and some SW surrounding areas) and able to travel locally to jobs, • A valid DBS check (desirable for commercial contracts, not essential) How it works:Jobs are posted to our cleaner network, you choose which ones you want, you set your rate and the client pays you directly on the day. We handle all the booking admin and client communication, you just turn up and do a great job.Interested? Get in touch! Contact us with your CV or a brief note about yourself, your experience, and confirmation that you hold public liability insurance. If accepted, we will ask for proof of this insurance. We can’t wait to hear from you :)

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  • Beauty Therapist
    Beauty Therapist
    2 months ago
    £13–£15 hourly
    Full-time
    Twickenham

    We are seeking a professional and personable Beauty Therapist who is passionate about the beauty industry to join our team. We are a friendly, award winning salon located down the most popular street in Twickenham, church street. We pride ourselves on making all clients feel relaxed and welcome in our salon. The ideal candidate will deliver exceptional beauty treatments, provide outstanding customer service, and create a relaxing and welcoming environment for clients. This role offers an exciting opportunity to utilise your skills in a dynamic salon setting, helping clients look and feel their best. Ongoing training is provided. looking for someone full time. Responsibilities • Perform a range of beauty treatments including massage, facials and waxing, • Provide personalised consultations to understand client preferences and recommend suitable treatments, • Maintain high standards of hygiene and cleanliness in all treatment areas, • Ensure clients feel comfortable and relaxed throughout their visit, • Stay updated with the latest beauty trends, techniques, and products to offer innovative services Experience • Proven experience as a Beauty Therapist level 3 or equivalent, • Excellent communication skills in English, • Ability to work well under pressure whilst maintaining attention to detail, • A friendly, approachable manner with a genuine passion for helping clients Job Type: Full-time Benefits: • Casual dress, • Cycle to work scheme, • Employee discount, • Store discount Work Location: In person

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  • Experienced Turkish Grill Chef
    Experienced Turkish Grill Chef
    2 months ago
    £16–£22 hourly
    Full-time
    London

    Experienced Turkish Grill Chef – Job Description Position Experienced Turkish Grill Chef Location Amiri Lounge Job Type Full-time / Part-time Evening and weekend availability required Salary Competitive pay based on experience Plus tips and performance incentives Opportunity for career progression About the Role We are looking for a skilled and passionate Turkish Grill Chef with strong experience preparing authentic Turkish and Mediterranean charcoal grill dishes in a fast-paced restaurant environment. The ideal candidate must be confident working with fresh meat preparation, marinades, charcoal grilling, and maintaining high food quality during busy service periods. Main Duties & Responsibilities Prepare and cook Turkish grill dishes including: Lamb shish Chicken shish Adana kebab Lamb chops Wings Kofta Mixed grills Prepare fresh marinades and ensure consistent flavour and presentation Operate charcoal grill safely and efficiently Maintain high food hygiene and kitchen cleanliness standards Manage stock rotation and food storage correctly Ensure all food is prepared according to restaurant recipes and standards Work closely with kitchen team during busy service Minimise food waste and maintain portion control Assist with prep work and kitchen organisation Follow all UK food safety and health & safety regulations Skills & Experience Required Minimum 2 years experience as a Turkish Grill Chef or similar role Strong knowledge of Turkish/Mediterranean cuisine Experience using charcoal grills Ability to work under pressure in a busy kitchen Good communication and teamwork skills Strong understanding of food hygiene standards Reliable, punctual, and hardworking Level 2 Food Hygiene Certificate preferred Working Hours Flexible shifts available Daytime, evenings, and weekends 5–6 days per week for full-time staff Benefits Competitive salary Staff meals provided Friendly working environment Career growth opportunities Training and development support

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  • Operations Supervisor
    Operations Supervisor
    2 months ago
    £3800–£4800 monthly
    Full-time
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

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