Kitchen Manager
hace 3 meses
Kansas City
Job DescriptionOld Chicago Pizza & Taproom KMG is looking to hire a Kitchen Manager. Old Chicago Pizza & Taproom 1920 Diamond Parkway North Kansas City, MO 64116 Position Title: • Kitchen Manager. Reports to: • General Manager. Summary: • Provide exceptional guest experiences every visit through direction and leadership for all Team Members in the kitchen to ensure great quality food served in a timely manner prepared in a clean and sanitized kitchen. Essential Duties and Responsibilities: • Ensure food items are prepared according to company standards of quality, consistency, timeliness, and Guest specifications., • Interview, hire, train, evaluate, and coach kitchen Team Members in food production, principles, and practices as appropriate., • Partner with the Culinary department to successfully roll out menu changes., • Daily food audits through checking flavor, appearance, consistency, and temperature., • Schedule kitchen Team Members in conjunction with business forecasts and predetermined budget on a weekly basis, and establish and delegate work duties in each kitchen area daily., • Control food cost by establishing purchasing specifications, weekly inventory through CTuit, Inventory Control Systems, product storage requirements, standardization recipes, and waste control procedures., • Meet all health department standards for safe food handling, and prepare food according to procedures and standards within time guidelines and Guest specifications., • Responsible for ensuring all equipment is operated safely by all Team Members and that OSHA regulations are followed., • Sign off BOH Team Members at the end of their shifts., • Attend and participate in weekly manager meetings and communicate team member issues/complaints to the management team in manager meetings and/or by utilizing the digital manager log., • Other duties as assigned by Regional Management, General Manager, or Operations Leadership. Knowledge, Skills & Abilities: • Guest Service - Knowledge of principles and processes for providing Guest services. This includes active listening, Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction., • Effective communication skills., • Menu and Food Preparation Knowledge - in order to consistently prepare food properly., • Coaching & Performance Management - ability to motivate, develop, direct Team Members as they work., • Ability to analyze information and adhere to a financial budget/P&L through utilizing math skills and reading comprehension., • Able to make appropriate decisions in a fast-paced environment (e.g., assign breaks, cut staff appropriately, do side work, etc.)., • Memorization - ability to memorize floor plans and pivot points., • Working knowledge of all restaurant equipment, and local and national health codes., • Time Management - Ability to manage an individual's time and the time of others., • Ability to utilize programs such as Ctuit, Aloha POS, Excel, Word, and Outlook. Education & Experience: • Minimum of 2 years of restaurant experience required., • Minimum of 1-year restaurant management experience preferred. Performance Standards: • Meets all company service standards., • Ensures all BOH team members:, • Consistently use safe food handling practices consistently., • Prepare recipes according to Old Chicago specifications., • Read and accurately follow instructions., • Prepare items in a prescribed amount of time., • Adhere to cleanliness and sanitation guidelines., • Understand temperature danger zones and food storage hierarchy (Serve Safe or other)., • Adheres to policies and procedures set forth in Handbook including Appearance Standards., • Upbeat and professional image maintains a positive attitude with self, Guests, and Team Members., • Completes all ongoing certifications/validations (LTO, new menu, etc.)., • Maintain prompt and regular attendance., • Able to address & coach team members falling short of any of the above. Physical Requirements: • 100 % Stand or walk., • 80% Communicate with other line positions., • 75% Work at Approx. 36" table/stove and reach in approx. 36"., • 75% Reach (6" to overhead), bend, stoop, and wipe., • 60% Perform job at a continuous high pace, under pressure, while maintaining quality & speed standards., • 50% Lift and carry sacks, boxes, products up to 50 pounds from the floor to above waist level, approx. 20 feet and sometimes involving stairs. Training Requirements: • Successful completion of hourly position validations, including company-required training (safety, systems, and menu) and passing alcohol and food certification (ServSafe) and/or other required class by state within 60 days of employment., • Successful completion of the SPB Hospitality Manager in Training program. Brand: Old Chicago Pizza & Taproom.