Customer Service Associate
hace 20 días
New York
Job Description Impact Collective is hiring a Customer Service Associate in New York, NY. The Quality Customer Service Associate is required to execute all tasks regarding client services. As a Quality Customer Service Representative you will learn how to explain product benefit and use to consumers on behalf of our clients. Customer Service Associate Responsibilities: • Work with the customer service team to complete tasks, • Handle tasks on assigned customer accounts, • Accurate data entry and paperwork regarding customer accounts, • Proofread documents to ensure accuracy, • Responsible for the accuracy of all entries for client services and sales., • Assist in creating new training exercises, • Maintain positive, professional, public speaking, and analysis skills, • Comfort working with iOS, Microsoft, and mobile tablets, • Create an analysis report of team success rates. (The following are representative of the education, experience, knowledge, skills or ability required for this position) • Ability to follow direction, • Team player, • Proficient in MS Office, • Outstanding public speaking and written communication skills, • Complete tasks accurately, efficiently and quickly, • Business Attire Required, • Leadership Skills, • Ability to Stand 4 hours in duration