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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive ___ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. ___ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. ___

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive ___ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. ___ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. ___

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive ___ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. ___ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. ___

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive ___ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. ___ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. ___

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive ___ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. ___ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. ___

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive ___ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. ___ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. ___

Job DescriptionJOB SUMMARY: The Director of Regional Operations is a strategic leadership role responsible for overseeing and optimizing the operational performance across multiple regional sites. This position ensures alignment with organizational goals, drives operational excellence, and fosters collaboration among cross-functional teams to deliver reliable service and efficiency. This role is critical to ensure that regional operations run smoothly, efficiently, and in alignment with the broader organizational vision. The Director of Regional Operations will be a key driver of operational success and continuous improvement across the region. COMPENSATION:$94,000 to $104,000annually (depending on experience) BENEFITS INCLUDE: • Staying Healthy:Medical, Dental, and Vision (Dental & Vision insurance are currently free), Flexible Spending Account (FSA), • Feeling Secure: Disability Insurance, Pension Plan, NY State Deferred Compensation Plan,Basic Life and Accidental Death & Dismemberment (AD&D) insurance,Group Specified Disease Insurance and Hospital Insurance REPORTS TO: Chief Technology Officer ESSENTIAL FUNCTIONS: • Lead and manage regional operations to achieve Key Performance Indicator (KPI) targets and service excellence., • Develop and implement operational strategies that align with the organization's mission and objectives., • Oversee daily operations, ensuring compliance with policies, regulations, and quality standards., • Monitors and reviews ongoing capital project origin and status updates., • Collaborate with executive leadership to shape organizational structure and operational priorities., • Drive continuous improvement initiatives using Lean, Six Sigma, and systems thinking methodologies., • Build and maintain strong partnerships with internal departments and external stakeholders to enhance regional service delivery., • Lead, mentor, and develop regional teams to foster technical ownership, accountability, and professional growth., • Monitor key performance indicators (KPIs) and prepare regular reports for executive review., • Manage budgets, resource allocation, and operational risks effectively., • Champion innovation and technology-driven change to modernize operations and improve customer experience.EDUCATION AND EXPERIENCE:, • Bachelor's degree in Business Administration, Operations Management, or a related field; advanced degree preferred., • Minimum of four (4) years of demonstrated ability to lead cross-functional teams and manage complex organizational change in a regional or multi-site operations role, preferably in public transit or related sectors.KNOWLEDGE, SKILLS & ABILITIES:, • Strong strategic thinking and problem-solving skills., • Budget Management and Development., • Familiarity with Lean, Six Sigma, and systems thinking principles., • Excellent communication, collaboration, and stakeholder management skills., • Team Development and Mentorship., • Ability to analyze data and translate insights into actionable strategies., • Strong strategic leadership and stakeholder engagement skills., • Excellent written, verbal, and presentation skills., • Proficiency in project management tools that foster collaboration and transparency., • Strong analytical and critical thinking skills., • Ability to manage multiple projects and priorities simultaneously. While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk, hear, see, and use a computer. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate. ADDITIONAL INFORMATION: Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This position will focus on our Enterprise clients. Primary Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Develop strategies and initiatives to enhance and maintain client satisfaction and retention., • Lead and manage a team of Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk., • Facilitate continuous learning opportunities to expand the knowledge base of your staff., • Offer proactive development opportunities aligned with corporate goals and values., • Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization’s values., • Monitor team workload, ensuring appropriate balance of volume, priority, and client/account manager alignment., • Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one., • Generate creative solutions and innovative ideas to increase employee engagement and retention., • Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation., • Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances., • This job requires up to 25% travel for internal and/or client-facing meetings, • Bachelor’s degree, • 2+ years of previous leadership experience in a customer service/customer relationship role, • Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs), • Experience with leading other leaders preferred, • Previous experience in HCM/Direct Payroll Industry, • Experience working with payroll, HCM, or HRIS software, • Excellent knowledge of MS Office, including MS Excel, • Strong interpersonal skills, • Physical requirements, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $74,600 - $115,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Join Our Team As a Clinical Assistant! Position Details: • Schedule: 40 hours a week, • Shift:8-5, • Days: Monday through Friday, • Covers departments in Big Flats, Owego, Southport, Waverly, • Pay: 17.40 - $25.66, • Up to a $5,000 sign on bonus, • Mileage reimbursement Position Summary: Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by performing routine duties in caring for patients. Education, License, Certification: High School Diploma or equivalent. Experience: Knowledge of medical terminology, ability to communicate and excellent customer service skills a must. Must be dependable, professional, flexible and able to multi‐task. Essential Functions: • Interviews patient to obtain medical history., • Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patient’s medical record., • Assists provider during exam and treatment., • Directs patient to examination room and prepares patient for examination and treatment., • Performs liaison duties between patients, Providers, hospital staff, etc., • Process ancillary reports and all other patient results to the provider for review and assists with patient communication., • Responsible for greeting patients and updating various pertinent information into the patient’s medical record., • Routes patient after exam to proper area for visit completion., • May be required to do phlebotomy., • May perform high level disinfection, based on departmental equipmentOther Duties:, • Answers telephones and schedules patient appointments., • Takes messages of a medical nature (requests for prescription refills, test results, etc)., • Performs other clerical functions as necessary., • Exhibits good telephone etiquette., • Quotes patient self‐pay balances at time of scheduling., • Informs patients of their financial obligations., • Directs patients to the patient representative for assistance with their account., • Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines., • Assists in maintaining appropriate level of supplies., • Attends and participates in Department meetings, along with contributing to department/office goals., • Become familiar with ICD‐9 and CPT coding., • Cleans, stocks, and prepares exam rooms., • Coordinate patient appointments for X‐ray, CT scans, Physical Therapy, etc. as ordered by the providers., • Assists with obtaining and processing referral and pre‐certification requirements., • Maintains confidentiality, respect and consideration of patients and others., • Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks., • Maintains equipment according to manufacturer guidelines and clinic policies and procedures.

Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences, proprietary technology, and world-class partnerships. At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, our B-Corp status, and our unique structure as a 100% employee-owned company (ESOP). SUMMARY The Associate Field Account Manager plays a crucial, foundational role within the client experience team, working both on the front lines and behind the scenes to ensure smooth operations, manage logistics, and provide stellar client experience with each interaction. Essential to the team’s success, they are a primary point of contact for our clients across their territory who excel at engaging with clients and maintaining positive relationships while providing administrative and logistical support to the sales team, collectively driving growth and retention. Our Associate Field Account Managers are self-starters that thrive in a team environment and bring excellent communication and client-service skills to the position. Well-versed in client advocacy and problem solving, they confidently manage client needs, interpreting input and feedback, answering questions, and providing solutions to resolve general-level concerns. Key duties include appointment setting, managing and triaging a queue of inbound client support requests, and managing tasks behind the scenes in partnership with the marketing sales team that ensure strong execution on our advertising programs for each territory client. Additionally, they provide clients with clear information and education about their advertising programs, escalating to a second-level team member when more in-depth account management expertise or strategic guidance is needed. KEY OUTCOMES & RESPONSIBILITIES Key Outcome: Exceptional Client Service Key Responsibilities: • Act as the proactive and professional first point of contact for all client inquiries, offering detailed information about programs., • Show empathy and deliver outstanding client care, effectively resolving issues and addressing complaints timely., • Build and maintain client loyalty by consistently exceeding expectations., • Ensure prompt response to client requests, adhering to service level agreements. Key Responsibilities: • Clearly convey information, both verbally and in writing., • Engage with clients effectively across multiple communication channels, including phone, email, web forms, chat, and text., • Handle challenging conversations and escalated situations with professionalism. Key Responsibilities: • Provide administrative and organizational assistance to the marketing sales team within the assigned territory., • Assist with appointment setting and calendar management., • Collaborate across teams to directly support client needs by gathering information, offering feedback, and providing recommendations to resolve support requests or issues. Key Responsibilities: • Apply strong time-management skills to consistently meet deadlines while delivering high-quality, accurate work., • Demonstrate excellent organizational abilities to effectively manage multiple tasks and priorities, ensuring smooth and efficient operations., • Adapt quickly to changing priorities and manage multiple tasks simultaneously while upholding accuracy in all areas of responsibility., • Regularly review and validate work to ensure consistency, correctness, and alignment with established guidelines and standards. Other Responsibilities: Other duties may be assigned as needed based on business requirements and the scope of the role. QUALIFICATIONS REQUIRED QUALIFICATIONS • Associate Degree in Marketing or Business; Bachelor’s degree is a plus, • 3+ years of Customer Service Experience, • Digital and Traditional Marketing knowledge, • Ability to work under pressure and meet deadlines, • Flexible work hours, as needed, to account for peak times and time zone requirements across the county if necessary, • Proficient with Microsoft Office tools including Microsoft Word, Excel, and PowerPoint, • Independent and self-directed yet also team oriented, • Experience with Microsoft suite of products with Power BI a plus, • Experience using a customer relationship management system, • Applied Digital and Traditional Marketing knowledge, • Working knowledge of different Marketing strategies (branding, Paid Search, Content Creation) CORE COMPETENCIES • CUSTOMER FOCUS/CLIENTINTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients, • COLLABORATIVE: working with teams and across the organization with ease, • OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance, • RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments, • DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting WORK ENVIORNMENT & PHYSICAL DEMANDS The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job, typically in an office setting or in a home office. An employee in this role may be in a stationary position, often standing or sitting for prolonged periods and using office equipment and computers. The noise level in the office environment is usually moderate. (I.e., business office with computers and printers, light foot traffic, etc.). Reasonable accommodation may be requested to enable individuals to perform the essential functions. Commitment to Diversity, Equity, Inclusion and Belonging Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you’ll discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work. EEO DISCLAIMER Butler/Till is an Equal Opportunity Employer to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. COMPENSATION Butler/Till is committed to providing pay transparency of our compensation philosophy and ensuring equitable pay practices for our employee owners. The compensation range for this position is $45,000- $60,000 and represents the annual salary range in Rochester, NY. Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.

Who we are: Octapharma USA, an American subsidiary of Octapharma AG, is located in Paramus, New Jersey. Octapharma is one of the largest human protein product manufacturers in the world. Family-owned since being established in 1983, Octapharma is a global healthcare company headquartered in Lachen, Switzerland. Our products are available in 118 countries and reach hundreds of thousands of patients every year. We are an entrepreneurial company with a high-energy, fast-paced work environment. Our focus is on delivering lifesaving products to patients who rely on our therapies to treat rare diseases and other bleeding and immune disorders. Here, every employee, no matter the department or role, is highly valued and an integral part of our success, which has resulted in year-over-year growth and expansion. The power of our combined efforts and commitment as a team is what makes this all possible. By truly listening and responding to one another, we work together to reach a common goal and create an environment that inspires excellence. When you walk in our doors each day, you’ll be among a friendly group of people who respect your strengths, appreciate your interests, and support your success. We are a family. And we have our long-term employees to show for our wonderful culture and environment. Position Summary: Octapharma USA is searching for a Key Account Manager, Hospital Accounts – Upstate New York to join our team. The Key Account Manager – Hospitals (KAMH) is responsible for calling on target accounts within an assigned territory. The KAMH is charged with meeting the monthly, quarterly, and annual sales goals for all portfolio products. The KAMH will pull through tactical execution of the brand and achieve sales quota for all portfolio products in accordance with Regional Director and Sr. Management direction. The KAMH is responsible for identifying and developing a relationship with key decision makers within targeted accounts. Requirements: • BS/BA or higher, • Working knowledge of the national GPOs and IDNs., • 2+ years of direct experience as a Hospital Representative, • Recent experience in the geography (local market knowledge and existing relationships with target hospitals preferred), • Residence within the current geography is required (in Rochester or Buffalo, NY), • Valid driver’s license, • Competence in Microsoft Office Suite – Word, Excel, and PowerPoint, • CRM experience with Salesforce a plus, • Travel, including overnight stays, as required, up to 75% Octapharma USA is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Octapharma USA, we strive to exemplify diversity through our employees, recruitment efforts, and the communities we serve. While promoting equity among our employees and colleagues, we encourage open dialogue with respect for each other’s point of view. In an inclusive culture, we can foster a sense of belonging. Diversity, equity, inclusivity and belonging are essential for the success of Octapharma USA. While Octapharma USA does not require a vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Octapharma USA will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Octapharma USA Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between $110,000 to $160,000; however, unexpected and necessary adjustments or increases may result from Company annual salary increases, if applicable, and or fluctuations in the job market necessitating adjustments to pay ranges. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, such as a full range of medical, financial, and/or other benefits (including 401(k) eligibility and paid time off benefits, including parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Employees may be eligible to participate in Company employee benefit programs such as health insurance, flexible spending account, paid time off, and disability plan in accordance with the terms of the applicable plans. For additional general information on the company benefits, please go to Employee Benefits. Important notice to Employment Agencies - Please Read Carefully Octapharma USA, Inc. does not accept unsolicited assistance from agencies for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

About the Company HVAC Distributors, Inc. is a full-service wholesale distributor and manufacturer representative of residential and light commercial heating and air-conditioning equipment and accessories. We serve the residential new construction, replacement, and light commercial segments of the HVAC industry in Pennsylvania, Maryland, Delaware, New York, West Virginia, and Virginia. About the Role Do you have Account Management experience, and are you seeking a new job in Syracuse, New York? HVAC Distributors, Inc. is looking for a full-time Account Manager to join their team. The role comes with an attractive salary and benefits package, including a company car with a gas card. Responsibilities • Develop an annual Territory Plan in conjunction with the Regional Manager., • Define sales strategies and action plans for identified target accounts and prospects within the territory., • Establish new residential dealers and light commercial contractor accounts., • Grow sales volume with current accounts., • Maximize share of customers’ equipment spend., • Ensure personal face-to-face contact and continuous improvement of rapport and productive relationships with decision-makers in all classes of customers and prospects in the assigned territory., • Manage the process to convert dealers to company equipment brands and ensure achievement of all related internal and external deliverables, including assignment of pricing, dealer levels, services, and training. Qualifications • 5 years of Account Management experience., • 3 years of sales experience selling to contractors would also be beneficial. Required Skills • Previous account management experience., • Articulate and well accustomed to a client-facing role., • Willingness and ability to travel. Preferred Skills • Experience in the HVAC,. Plumbing, Lighting or similar industry. Pay range and compensation package If you’re looking to impact and create change positively, you'll be rewarded with an excellent salary and benefits package for your inclusive and committed approach. HVAC Distributors, Inc. is proud to offer competitive compensation with bonus plans, excellent benefits (Medical, Dental, Vision, 401K, Tuition Reimbursement, Flexible Spending Accounts, Paid Holidays and vacation, Group and Voluntary Life, Long-Term Disability) and more! Equal Opportunity Statement We'd love you to apply for this full-time Account Manager job, and we’re waiting to hear from you. Please reach out to HVAC Distributors, Inc. today.

Ready to do your best work? Interested in a minimum starting hourly rate of $18.20 per hour - $18.70 per hour ? Why should I apply in just a few clicks? Position Summary If you’re looking for a career with unmatched earning potential you’ve come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values. Key Responsibilities · Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships · Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards · Maintain account health and secure payment commitments utilizing account management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · Deliver white-glove customer service in-store, over the phone, and in customers’ homes · Contribute to sales growth and generate new rental agreements · Safely transport, install, and handle merchandise · Maintain showroom standards and company vehicles · Adhere to all company safety and operational guidelines Qualifications · High school diploma or equivalent · At least 18 years of age · Valid driver’s license with good driving record · Strong communication and customer service skills Physical Requirements · Ability to lift and move heavy merchandise · Ability to drive a box truck · Standing and driving for extended periods of time Schedule & Work Environment · Full-time, Monday–Saturday · Sundays off plus one weekday off · Physically active role requiring lifting, bending, and standing Benefits · Rapid growth and advancement opportunities · Weekly pay · Paid time off · Medical, dental, vision, life & disability insurance · Industry leading 401(k) with company match · Flexible Spending & Health Savings Accounts · Supplemental and voluntary insurance options Equal Opportunity Employer Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.

Job Summary Under general supervision, this position is responsible for learning the management of small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. This position will be trained to ensure compliance with DOT regulations. They are responsible for all drivers' compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads Job Description Key Responsibilities: • Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover and maximize ongoing productivity, • Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability, • Learn to utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party (customer) systems, • Become proficient in maximizing efficiency of fleet operations and profitability and making recommendations for continuous improvement, measuring key performance indicators, and creating, maintaining and presenting customer specific reporting and financial analysis through face-to-face interactions at customer location, • Gain knowledge on how to manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in market, • Learn to perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing and/or creating operational or financial reports, • Learn to manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety related mechanical issues are fixed for account equipment (as required), • Learn to work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay related issues, etc., as they occur throughout the day and, where necessary, when on call, • Learn to maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met Minimum Qualification: • Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level, • Ability to accurately analyze situations and reach productive decisions based on informed judgment, • Ability to adapt to changing environments, • Establish and maintain healthy working relationships with clients, vendors, and peers, • Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner, • Effective communication skills Salary Range: $51,719.85–$63,000. Actual compensation may vary due to factors such as experience and skill set. This position is not eligible for employment-based sponsorship. Compensation Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time. Benefits The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually. Education Bachelors: Business Administration/Management, Bachelors: Supply Chain Management, Bachelors: Transportation Logistics, GED (Required), High School (Required) Work Experience Management-Entry Level, Transportation/Logistics Certifications Job Opening ID: 00620864 Manager Trainee (Open) “This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.” J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers, • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performanceQualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proven track record of leadership success and solid presentation skills. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment., • Preferred: Proven track record of success in sales performance within respective therapeutic areas., • Preferred: Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred., • Preferred: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders, • Preferred: English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and, • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job Description STATUS: Full time / Non-Exempt REPORTS TO: Director, Member Service Center LOCATION: Corporate Office, Erie Blvd Branch COMPENSATION: The starting hourly wage for this position is expected to be between $20.50 - $21.50 per hour. The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.5 hours per week SCHEDULE: Shifts during the following hours of operation: Monday – Friday 8:00am – 6:00pm, Saturday 8:00am – 2:00pm Work with a dynamic, small group of 30 team members who provide exceptional service to our members, over the phone! Position Overview The primary function of the Member Service Center Representative I is to perform routine transactions and answer account inquiries, over the phone. This includes, but is not limited to, transaction/statement reviews, transfers, loan payments, balance inquiries, check withdrawals and assistance with Online Banking. The Member Service team continues to put the member first as we provide financial solutions and seamless use of our digital channels. Perform all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Functions • Perform various financial transactions and inquiry requests accurately and efficiently., • Solve for member immediate needs by asking high impact questions and having a strong understanding of The Summit’s products, services and programs and the benefits they offer., • Provide members with accurate information on the credit union’s products and services in an effective and professional manner while striving for first call resolution., • Follows the defined Quality Assurance program to allow for exceptional member experience., • Meet assigned sales goals as determined by management., • Display excellent interpersonal skills, being able to interact professionally and effectively with members over the telephone., • Adhere to credit union and departmental policies and procedures., • Maintain strict adherence to security protocols for identifying members., • Promote a positive and professional environment based on The Summit’s core values. Other • Update and document information learned about members., • Assist in various duties upon management’s request., • Participate in special projects as assigned by management., • Work overtime when requested by management. Qualifications Education/Experience: An equivalent combination of the following: • Education: High School Diploma or GED equivalent, • Experience: One to two years’ prior teller, call center or member/customer experience preferred, • Sales experience preferred., • Knowledge of Microsoft Windows and Microsoft Office Suite., • Capable of advancing to a MSCR II position, as it becomes available, within one year of employment. Skills/Abilities/Knowledge • Strong critical thinking skills, • Strong math and keyboarding skills., • Ability to listen and communicate effectively., • Ability to read, comprehend and explain transaction history and account activity., • Excellent interpersonal skills to create a positive member experience., • Strong attention to detail and excellent organizational skills., • Microsoft Office Suite, particularly: Outlook, Word, and Excel, • Office equipment (i.e. calculators, computers, printers, copiers, multi-line phone systems and fax machines), • Intranet/Internet, navigation of web-based vendor systems, and utilization of teller & banking software. Licensure Requirements • Must be able to sit and/or stand for extended periods of time. Occasional lifting required. Lifting (5-10 pounds), • Standing/Sitting extended periods of time, while working in front of computer monitor, • Typing / Data Entry, • Professional Office Environment, • Overhead Lighting EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Pittsford, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as the day-to-day performance of their jobs. The Lead works with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Services Expectations • Dependability/Follow-up: Timely responsiveness & proactive follow-up, • Problem solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitative information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance: Provide clients guidance on HR and Payroll best practices, organizational change management, and Paylocity product fit, • Implement and optimize products: Ability to implement ancillary products and optimize the primary HCM set up, • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements., • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one one-on-one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Bachelor’s Degree, • 2 years of payroll and/or call center experience, • Successful experience in handling escalations and at-risk client retention efforts, • Project management experience, • Proficient in Microsoft Outlook, Word, Excel, • 1+ years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits and/or HR administration, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $59,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This Lead Client Services Ops role will support the Paylocity for Finance Team. In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The purpose of the Team Lead is to provide operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Team Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as day-to-day performance of their jobs. The Team Lead will work with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLIENT SERVICE EXPECTATIONS • Dependability/ Follow Up: Timely responsiveness & proactive follow up, • Problem Solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitate information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance – Provide clients guidance on HR and Payroll best practices, organizational change management and Paylocity product fit, • Implement and optimize products – ability to implement ancillary products and optimize primary HCM set up, • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts and provide insight into HR industry best practices TEAM LEAD RESPONSIBILITIES • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements. • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one on one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Education and Experience Required • Bachelor’s Degree required, • 2 years payroll, finance, or spend management with client services or support experience, • Successful experience in escalations and at risk client retention efforts, • Project Management experience, • Proficient in SQL, MS Access or Excel, • Operations experience Preferred • 1 + years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits, HR administrator, and/or Finance/Spend Management, • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $53,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description Job Title: Medical Office Cleaner Reports To: Office Manager FLSA Status: Non-Exempt Summary: Responsible for maintaining buildings and properties in accordance condition by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. * Responsible for the general upkeep and cleanliness of all areas within the medical office including lobbies, exam rooms, restrooms, offices, and hallways with approved cleaning solutions. * Performs routine cleaning tasks such as dusting, sweeping, mopping, vacuuming, and disinfecting high-touch surfaces in accordance with healthcare cleaning standards. * Cleans and sanitizes restrooms thoroughly, including sinks, toilets, mirrors, and replenishes soap, paper towels, and toilet tissue as needed. * Empties trash and recycling receptacles throughout the facility and replaces liners. Ensure proper disposal of medical and non-medical waste as directed. * Maintain cleanliness and orderliness of janitorial closets and ensure cleaning supplies are properly stored and labeled. * Adheres strictly to all health and safety guidelines, infection control protocols, and company policies related to cleaning in medical environments. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of inventory software, and GPS. Education/Experience: High school diploma or general education degree (GED); and equivalent combination of education and experience. Certificates and Licenses: • Valid driver's license Knowledge, Skills, and Other Abilities: • Organizational skills, • Planning skills, • Time management skills Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and talk or hear. The employee is occasionally required to sit. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include the ability to see color. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to work near moving mechanical parts, work in high, precarious places, and fumes or airborne particles. The employee is occasionally exposed to wet or humid conditions (non-weather), toxic or caustic chemicals, extreme heat (non-weather), risk of electrical shock, and vibration. While performing the duties of this job, the employee is frequently required to reach with arms overhead. Comprehensive benefits package: · 401(k) · Dental insurance · Vision Insurance · Health Insurance · Life Insurance · Flexible spending account · Paid time off · Maternity Leave

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Pittsford, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as the day-to-day performance of their jobs. The Lead works with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Services Expectations • Dependability/Follow-up: Timely responsiveness & proactive follow-up, • Problem solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitative information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance: Provide clients guidance on HR and Payroll best practices, organizational change management, and Paylocity product fit, • Implement and optimize products: Ability to implement ancillary products and optimize the primary HCM set up, • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements., • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one one-on-one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Bachelor’s Degree and/or equivalent experience in a client-facing role., • 2 years of payroll and/or call center experience, • Successful experience in handling escalations and at-risk client retention efforts, • Project management experience, • Proficient in Microsoft Outlook, Word, Excel, • 1+ years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits and/or HR administration, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $59,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. As we continue to grow as QuidelOrtho, we are seeking an Operator II, Fluids Manufacturing to work in our Manufacturing Facility. The Operator II will be responsible for operating equipment for the assembly and process of tasks to produce, inspect in-process and finished products and package according to established specifications. Accountable for adhering to all procedures, policies, quality, and safety guidelines. Interprets instructions and specifications and uses to set up equipment. Checks products on assembly line to confirm that they are properly assembled and removes defective products. Recommends and supports opportunities for improving workflow and resources with the Work Center. Participates in cross training and can perform multiple job functions within the Work Center. Cleans and maintains equipment as needed. This position is in Rochester, NY. Work Schedule: A Shift ( 7:00 am -3:00pm) * Sets up production equipment to produce sub-assemblies or finished products and/or packaging of product. * Responsible for product quality; performs in-process and finished goods inspection. * Ensures production equipment is operational; cleans and performs basic repairs on equipment as needed. * Notifies maintenance and appropriate personnel of equipment malfunctions and/or maintenance needs and communicates downtime when necessary. * Prepares accurate records/documentation related to quality, work in progress, test results and special projects. * Uses computer to access Quality Systems documents, time entry, on-line learning, production work orders. * Uses basic equipment or hand tools to perform job as necessary. * Recognizes unacceptable product quality and takes appropriate actions. * Identifies and troubleshoots minor production problems. * Helps to identify and support continuous improvement opportunities, improving workflow and efficiency. * Perform other duties as assigned. Required: * High School Diploma, GED * 1-2 years of experience within operations/manufacturing environment.. Relatable experience may be considered. * Work experience 3+ years. * Basic computer skills (MS Office) needed. * Ability to read and write English. * Strong mechanical aptitude; visual acuity. * Effective problem solving and troubleshooting skills. Internal Partners: Maintenance, Engineering, Quality, Warehouse External Partners: Suppliers The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment and include handling of viral and bacterial hazards, potentially hazardous chemicals, as well as infectious or potentially infectious bodily fluids, tissues, and samples. Up to 75% of the time you will be, standing, walking or sitting for extended periods of time. Ability to lift up to 50 lbs., frequent lifting of 21-30 lbs., and use force to pull or push up to 800 lbs. devices with wheels. PPE as required by the area. Ability to work a rotating shift schedule, overtime and weekends as needed to meet production requirements. Flexible work hours to meet project deadlines. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The hourly range for this position is $20.75 to $23.38. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-SP1

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. As we continue to grow as one QuidelOrtho we are seeking a Shift Maintenance Supervisor. The Shift Maintenance Supervisor provides managing and direct oversight of the Finishing Shift Maintenance staff, setting demand maintenance processes that support reliability, availability, and overall equipment effectiveness in the Finishing Work Center. Establishes and manage work schedules, work assignments, training, personnel development, performance reviews, and coaching. Drive creation, execution, and continuous improvement of maintenance plans to meet systems demands and business objectives. Provides input to departmental budget, enforcing policies, procedures, and safety regulations. This position is in Rochester, NY. Schedule: This is a 12-hour fireman's rotations schedule * Provides leadership in building and sustaining a high performing team focused on a continuous improvement, driven by establishing clear expectations measured by key performance indicators. * Responsible for developing the team skills and competencies. * Participating in continuous improvement activities, i.e. RCAs and follow up actions. * Collaborating with Cell Leads on implementing process improvements. * Provide Shift Maintenance direction and support during unscheduled equipment downtime, including escalations during off shifts. * Ensures compliance to operations and maintenance policies/procedures and audit readiness. * Monitoring and providing feedback to personnel on work documentation. Required: * Associate degree2 or 4 year Degree in technical discipline preferred of equivalent combination of education and work experience may be considered. * Experience in GMP compliance and delivering requirements * 2 or more years of people leadership experience, 5 or more years maintenance experience in manufacturing production lines. * Required Travel: Less than 5% Preferred: * Knowledge of QuidelOrtho products and maintenance systems. * Bachelors Degree in technical discipline. Internal Partners: Operations, Maintenance, Facilities, Quality and Environmental Health & Safety, Quality and Regulatory External Partners: Suppliers and Service Providers The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment and include the ability to stand and walk for long periods of time and be able to lift 10 - 15lbs. Regularly handle chemicals for use in final release testing of laboratory analyzers to customers. Flexibility in work schedule, along with off hours support and coverage as necessary. The use of PPE as required by work area. Maintains and ensures neat and orderly work areas. Up to 10% travel over (Domestic / International as needed). Could require up to 50% travel for short durations during commissioning of new equipment at suppliers. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $65,000 to $118,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-SP1

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. As we continue to grow as QuidelOrtho, we are seeking a Formulation Technician II to perform operations as described by our Standard Operating Procedures (SOPs) under Good Manufacturing Practices (GMPs) in our Film manufacturing Department located in Rochester, NY. You will prepare sets-up and assemble components needed for production, visually inspect components for defects, operate and troubleshoot equipment issues while strictly following all regulations and requirements including cGMP's, OSHA, FDA, and ISO regulations. This opportunity is located in Rochester, NY. Work Schedule: Ability to work a varying schedule of shifts (combination A-B-C) is required. The ideal candidate will prepare solutions following preparation instructions using raw materials, chemical additions, testing, and finishing of solutions to coat diagnostic film. Work with, operate and troubleshoot equipment issues while strictly following all regulations and requirements including cGMP's, OSHA, FDA, and ISO regulations. * Effectively communicates verbally and in writing. * Demonstrates a sense of urgency to complete production schedule on time. * Accepts personal responsibility for the quality and timeliness of work. * Accurately and timely completes all required reporting functions using an SAP/ERP computer system. * Uses computer-based documentation system to find, view and print specifications and procedures. * Prepare solutions used in Film/Coating manufacturing, while following safety procedures and practices and maintaining a clean orderly work environment. * Follow a recipe driven process with precise accuracy, operates machinery and interacts with computer-controlled equipment and processes. * Disposes of scrap/rejected material in appropriate manner and according to safety regulations. * Ability to work in a team environment. * A High School Diploma or GED is required. Vocational education would be preferred * Knowledgeable in the areas of chemical and solution preparation, recipe driven processes, solvent/aqueous coating, film coating technology, and mechanical assembly. 2-3 years of experience is preferred in one or all disciplines. * Must have basic computer skills i.e., Microsoft Office (Word, Excel, Outlook). * The ability to read and write in English is required. * Knowledge and experience with GMP/ISO regulations is preferred. * Strong mechanical aptitude, troubleshooting of process and equipment is required. * Physical work condition demands for the position include standing, bending, and stooping -some lifting not to exceed 45 pounds. * Manual dexterity for manipulating parts and repetitive motions is required. * Ability to work a varying schedule of A and B shifts and C shifts. Shifts are 8 hours M-Fri with occasional Overtime shifts. Preferred: * Experience with quality information systems (i.e. SAP). * Knowledge and experience with GMP/ISO regulations. Internal Partners: Maintenance, Engineering, Quality External Partners: Suppliers The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment and include handling of viral and bacterial hazards, potentially hazardous chemicals, as well as infectious or potentially infectious bodily fluids, tissues, and samples. Up to 75% of the time you will be, standing, walking or sitting, bending and stooping for extended periods of time. Ability to lift up to 35 lbs. Manual dexterity for manipulating parts and repetitive motions are required. Flexible work hours to meet project deadlines. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $20.75 to $23.38 hourly and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___.

Job Description$1,000 SIGNING BONUS; paid in $500 increments! Why Palmer Food Services? We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing to our company mission, vision, and values. We value each member of our diverse and talented team - because at Palmer Food Services, our associates are our unfair advantage. What We Value: • Honesty & Integrity, • Service & Excellence, • Collaboration & Teamwork, • Family & Community, • Dependability & Loyalty, • On time arrival and prompt dispatch of delivery vehicles including pre-trip inspection, load check, and daily dispatch inspection., • Dressing appropriately using the uniforms and apparel provided by Palmer Food Services on a daily basis., • Preparation and completion of the appropriate paperwork mandated by the Department of Transportation and Palmer Food Services including but not exclusive of the reconciliation report, driver log (when applicable), DVIR (driver vehicle inspection report), pre-trip mileage sheet, product return sheet, vacation request forms, and any forms needed concerning benefits., • Learn and understand the appropriate invoicing and product return paperwork to accurately account for all products being delivered or returned., • Perform and document a pre-trip and post-trip inspection of every piece of equipment used on every workday., • The safe operation of a commercial vehicle following the guidelines set forth by the Department of Transportation and policies instituted by Palmer Food Services., • Accurate delivery of a wide range of products to various customers in a safe manner and in a way that is not detrimental to the integrity of the product., • Proper customer relations to ensure continued business., • Delivery of products using a commercial vehicle, handcart, ramp, and any other piece of equipment used in prompt, safe deliveries., • Communicate with transportation department personnel using cell phones., • Recording of mileage and delivery time daily., • Taking personal care of vehicle driven pertaining to cleanliness and maintenance., • Attend and promptly arrive to all Transportation departmental meetings., • Train new drivers on routes., • Presents a professional image to internal/external customers and vendors with appropriate dress according to the work situation while maintaining good grooming and hygiene., • High School diploma or GED., • Clean CDL Class A license., • Minimum of 1-2 years of prior commercial delivery experience., • Must have the ability to lift product weighing up to 100 lbs. on a consistent basis., • Required to climb in and out of a commercial vehicle and operate in a safe manner. The physical demands described below are representative of those that must be met by a Delivery Driver to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to stand, walk, stoop, bend, kneel, sit, operate warehouse, • Must be able to use hands to handle and feel objects, perform fine finger movements, reach with hands and arms, and have the ability to see, talk, and hear., • Possess normal vision with or without correction and able to distinguish colors, • Medical, Dental and Vision Insurance, • Paid Benefit Time (PTO, Holiday and Sick), • 401k Retirement Plan with Employer Matching, • Eligibility for Annual Profit-Sharing Bonus, • 15% Employee Discount on Retail Grocery Items (Includes Fresh Meat & Seafood), • Associate Discounts on Warehouse Food Products, • Employee Appreciation Events, • And much more

Community Specialist - NY State Candidates are highly encouraged to provide a cover letter with their resume. Employees based out of western NY is preferred, and should have the ability to travel throughout NY state as needed. The Community Specialist provides training and technical assistance to small public water and wastewater systems and private well and onsite wastewater system owners to achieve regulatory compliance, strengthen local capacity, and protect public health and water quality. This position works closely with community leaders, system operators, local board members, regulators, funding agencies, and other partners to directly support public health protection, environmental compliance, and long-term infrastructure sustainability in rural and underserved communities. Responsibilities: To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions, absent undue hardship: • Deliver compliance-based, capacity-building training and technical assistance to small public water and wastewater systems, private well owners, and onsite wastewater system owners., • Conduct technical, managerial, and financial capacity assessments and provide targeted assistance strategies., • Develop and deliver in-person and remote training for system operators, board members, and community stakeholders., • Serve as a liaison to RCAP Solutions, the RCAP national network, and regional/state partners., • Coordinate with regulatory and funding agency representatives to identify priority needs for technical assistance and training, facilitate and review project progress and accomplishments, and identify specific communities needing support., • Independently identify, plan and manage multiple projects concurrently, meeting deadlines and reporting requirements., • Support and advance Community and Environmental Resources program objectives., • Lead with RCAP Solutions’ values: Integrity, Empathy, Empowerment, Passion, Community and a Commitment to a Better Tomorrow., • Perform other duties as assigned. Education & Experience Requirements: Education Requirements: • Required: Bachelor’s degree or equivalent experience in engineering, environmental science, geography, biology, infrastructure planning, public health, or related field., • Preferred: Master’s degree or equivalent experience; Professional Engineering license or high-level certification in water or wastewater operations. Experience Requirements: • Minimum of five (5) years of experience required in water, wastewater, stormwater, public health, infrastructure planning, community development, local capacity building, and/or regulatory compliance. Experience in multiple areas is preferred, as is experience working with local boards and state or federal agencies., • Strong knowledge of environmental regulations, utility improvement strategies, and resource protection., • Strong written and verbal communication skills and the ability to work collaboratively with internal staff, communities, and stakeholders., • Ability to maintain accuracy while meeting all deadlines; must be detail-oriented and organized with the ability to prioritize; and attend/participate in meetings presenting a team player approach., • Excellent time management, organizational, and communication skills., • Proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint, OneDrive, and Outlook). Experience with GIS software and GPS mapping tools is desirable., • Must be able to work in a fast-paced environment with demonstrated ability to deal with multiple competing tasks and demands. Highly motivated self-starter. Certifications or Licensures: • Required: Valid driver’s license, insured vehicle, and the ability/willingness to travel in the region as necessary., • Preferred: Relevant certifications or licenses (water / wastewater operator certification, registered sanitarian, public administration, engineering, etc.). Benefits: • Competitive compensation, • Medical, Dental, Vision, LTD, and Life Insurance, • Flexible Spending Account and Health Savings Account, • Competitive Vacation and Sick time, • 14-paid holidays, • 403(b) plan RCAP Contribution and Match Work Environment: • Home-based position with field work involved. Residency in the assigned state is preferred., • Approximately 10-25% of travel is required, on average, and subject to change. Includes day trips, evening meetings, and the occasional overnight or weekend travel day. Trips are generally planned in advance and include routine travel within your assigned state or U.S. territory and intermittent travel within the RCAP Solutions’ service area (Northeast/Mid-Atlantic/Caribbean U.S.) or the nationwide RCAP network., • Typical home office settings include the ability to spend extended hours sitting and using office equipment and computers., • Ability to use fine motor skills to handle and control objects. Ability to handle tools and equipment., • Field work conditions include prolonged and repeated standing, walking on uneven surfaces/terrain, stooping, kneeling, climbing stairs, and crouching., • Move regularly from sitting to standing position., • Ability to use earpieces or headphones. Speak, listen, and understand others., • Occasionally lift 15 to 30 lbs. FLSA Status: Exempt Job Type: Full-time Benefits: • Dental insurance, • Employee assistance program, • Flexible schedule, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Retirement plan, • Vision insurance Work Location: On the road

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Operator, Film Coating to perform operations as described by our Standard Operating Procedures (SOPs) under Good Manufacturing Practices (GMPs) in our film manufacturing department located in Rochester, NY. You will prepare sets-up and assemble components needed for production, visually inspect components for defects, operate and troubleshoot equipment issues while strictly following all regulations and requirements including cGMP's, OSHA, FDA, and ISO regulations. This opportunity is located in Rochester, NY. Work Schedule: Ability to work a varying schedule of shifts (combination A-B-C) is required. * Responsible for using equipment for the assembly and processing tasks to produce finished products according to established specifications. * Accountable for adhering to all quality and safety guidelines. * Effectively communicates verbally and in writing. * Demonstrates a sense of urgency to complete production schedule on time. * Accepts personal responsibility for the quality and timeliness of work. * Accurately and timely completes all required reporting functions. * Uses computer based documentation system to find, view and print specifications and procedures. * Disposes of scrap/rejected material in appropriate manner and according to safety regulations. * Clean and assemble equipment while following safety procedures and practices and maintaining a clean orderly work environment. * Disposes of hazardous materials appropriately, operates machinery and interacts with computer controlled equipment and processes. * Conducts basic quality inspection of work in accordance with statistical process or other control procedures. * Participates in projects focused on process development and/or improvement, cost controls and new product manufacturing. * Ability to work in a team environment. Required: * High School Diploma, GED * 3 years work experience and a minimum of 3 months experience in operations/manufacturing environment (prefer a regulated industry). * Must have basic computer skills i.e. Microsoft Office (Word, Excel, outlook). * The ability to read and write in English. * Strong mechanical aptitude, troubleshooting of equipment. * Physical work condition demands for the position include standing, bending and stooping -some lifting not to exceed 35 pounds. * Manual dexterity for manipulating parts and repetitive motions. * Ability to work a varying schedule of shifts (combination A-B-C). Preferred: * Experience with quality information systems (i.e. SAP). * Knowledge and experience with GMP/ISO regulations. Key Working Relationships Internal Partners: Maintenance, Engineering, Quality External Partners: Suppliers The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment and include handling of viral and bacterial hazards, potentially hazardous chemicals, as well as infectious or potentially infectious bodily fluids, tissues, and samples. Up to 75% of the time you will be, standing, walking or sitting, bending and stooping for extended periods of time. Ability to lift up to 35 lbs. Manual dexterity for manipulating parts and repetitive motions are required. Flexible work hours to meet project deadlines. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $20.75 to $23.38 hourly and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ______. #LI-SP1

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. As the company continues to grow, we are seeking an Automated Maintenance Technician II to work in our manufacturing facility. The technician will troubleshoot, repair, and set up moderately complex manufacturing equipment per applicable documentation. This position supports manufacturing in the timely repair of equipment and machinery to ensure line uptime and productivity. Addresses production maintenance demands timely to meet production schedules. Performs root-cause analysis, communicates recommendations, and implements solutions that prevent reoccurrence. Provides enhanced support to facilities maintenance and calibration. Participates in the transfer of new production lines. Provides input and technical support to new projects. This position is in Rochester, NY. Schedule: (4) 12 hour rotating shifts; (2) 12-hour days; (6am-6pm), (2) 12-hour nights (6pm-6am), 4 days off, plus crossover time. This position is in Rochester, NY. * Troubleshoots and repairs equipment used in manufacturing and packaging areas. * Reads and interprets equipment manuals and work orders to perform required maintenance and service. * Performs routine and non-routine preventative maintenance in accordance with approved methods and documentation. * Applies safety procedures to all work. * Documents all work activities via CMMS. * Flexibility in work schedule along with off hours support and coverage as necessary. * PPE as required by area. * Maintains and ensures neat and orderly work areas. Required: * A minimum certificate or AAS in mechanical/electrical technologies or related field or completed an apprenticeship and/or formal automated equipment mechanic training. * Equivalent combination of education and work experience may be considered. * A minimum of 12 months relatable work experience. * Knowledge of automated machinery and related subsystems is recommended. * Ability to read and interpret prints and schematics, shop materials, and mechanical and electrical drawings. * Strong Verbal and Written Communication. * Carry out duties in compliance with all local, state, and federal regulatory bodies including FDA, EPA and OSHA. * Adheres to all Company safety and site policies, procedures, and regulations. * Required Travel: Less than 5%. Preferred: * Familiarity with CMMS; Maximo experience highly desirable. Internal Partners: Manufacturing Operations and other product release laboratories: PAR (Performance Assignment and Release), Reference; Product Support, R&D, Complaint Handling Unit and Customer Technical Services. External Partners: College of American Pathologists, NGSP-University of Missouri (for certifications), CEQAL- Vancouver, BC (for certifications). The work environment characteristics are representative of a manufacturing and laboratory, environment and include handling of viral and bacterial hazards, potentially hazardous chemicals, as well as infectious or potentially infectious bodily fluids, tissues, and samples. Up to 50% of time in meetings, working with team; 50% of the time at the desk on computer, walking, standing, or sitting extended periods of time, doing analytical work are routine to accomplish tasks in this role. Specific vision abilities required by this job include close and distance vision and the ability to adjust focus. Position requires use of Personal Protective Equipment as posted. Flexible work hours to meet project deadlines. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $50,000 to $66,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___ #LI-SP1

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. As we continue to grow as QuidelOrtho, we are seeking an Operator II , Film Coating to perform operations as described by our Standard Operating Procedures (SOPs) under Good Manufacturing Practices (GMPs) in our Film manufacturing Department located in Rochester, NY. You will prepare sets-up and assemble components needed for production, visually inspect components for defects, operate and troubleshoot equipment issues while strictly following all regulations and requirements including cGMP's, OSHA, FDA, and ISO regulations. This opportunity is located in Rochester, NY. Work Schedule: Ability to work a varying schedule of shifts (A-B rotation shift) We are looking for an operator to work in a team environment to run our film coating machine. The individual will train for a minimum of 3- 6 months to perform a variety of tasks ranging from roll-to-roll splicing, equipment set up, assembly, and cleaning, product changeovers, working with solution delivery systems. * Strong dependability. * Exceptional decision-making skills. * Preferred knowledge in the areas of film or paper coating, web conveyance (roll to roll splicing), zenith pump, solution delivery systems, and mechanical assembly. * Must have basic computer skills i.e., Microsoft Office (Word, Excel, Outlook). * The ability to read and write in English. * Knowledge and experience with GMP/ISO regulations is preferred. * Strong mechanical aptitude, troubleshooting of equipment is required. * Physical work condition demands for the position include standing, bending, and stooping -some lifting not to exceed 45 pounds. * Manual dexterity for manipulating parts and repetitive motions. * Demonstrates a sense of urgency to complete production schedule on time. * Accepts personal responsibility for the quality and timeliness of work. * Using SAP reporting systems. Required: * High School Diploma, GED, or equivalent work experience 3+ years. * A minimum of 3 months experience in operations/manufacturing environment (prefer a regulated industry). * Must have basic computer skills i.e. Microsoft Office (Word, Excel, outlook). * The ability to read and write in English. * Strong mechanical aptitude, troubleshooting of equipment. * Physical work condition demands for the position include standing, bending and stooping -some lifting not to exceed 35 pounds. * Manual dexterity for manipulating parts and repetitive motions. * Ability to work a varying schedule of shifts (combination A-B-C). Preferred: * Experience with quality information systems (i.e. SAP). * Knowledge and experience with GMP/ISO regulations. Key Working Relationships Internal Partners: Maintenance, Engineering, Quality External Partners: Suppliers The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment and include handling of viral and bacterial hazards, potentially hazardous chemicals, as well as infectious or potentially infectious bodily fluids, tissues, and samples. Up to 75% of the time you will be, standing, walking or sitting, bending and stooping for extended periods of time. Ability to lift up to 35 lbs. Manual dexterity for manipulating parts and repetitive motions are required. Flexible work hours to meet project deadlines. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range is $48,000.00 to $62,000.00 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ______. #LI-SP1

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Operator in the Slide Assembly Department. This position is responsible for quality and maintaining the highest standards in compliance within company policies, procedures and all applicable regulations. Accountable for adhering to all EHS guidelines. This position is located in Rochester, NY. Work Schedule: "Firemen's Rotation": Two 12 hour days (6:00am-6:00pm) followed by two 12 hour nights (6:00pm-6:00am) * Operate manufacturing machinery in Slide Manufacturing. * Utilize inspection tools, including visual inspection, to assess product quality. * Adhere to all approved and documented processes. * Work closely with maintenance/engineering to minimize equipment downtime. * Work closely with other manufacturing support areas to coordinate activities. * Maintain a clean & orderly work environment. * Escalate issues to supervisor, mechanic, or engineer. * Participate in effective shift crossovers. * Work closely with peers. * Accurately complete documentation to ensure acceptable quality records. * Maintain individual training records. * Work with computer controlled equipment and processes. * Follow safety procedures and practices. * Perform other work-related duties as assigned. The Individual Required: * A minimum of a High School diploma, GED. * A minimum of 6 months of related experience within a manufacturing environment. * Ability to perform basic machine adjustments * Experience in a regulated industry (cGMP, SOPs, audits, etc.) * Proficiency in computers (i.e.; email, internet explorer, MS Word, etc.) * Strong communication skills: Reading, writing, and team interaction. * Dependable team player with a "can-do" attitude. Preferred: * Experience with SAP. * Experience with Lean Manufacturing. * Exhibit an ability of mechanical aptitude. Key Working Relationships Internal Partners: Maintenance, Engineering, Quality External Partners: Suppliers The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment and include handling of viral and bacterial hazards, potentially hazardous chemicals, as well as infectious or potentially infectious bodily fluids, tissues, and samples. Up to 75% of the time you will be, standing, walking or sitting for extended periods of time. Ability to lift up to 50 lbs. Flexible work hours to meet project deadlines. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $20.75 to $23.38 hourly and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___.

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. As we continue to grow as one QuidelOrtho we are seeking a Principal Quality Partner, Design and Tech Transfer Strategy (Assay). The Design and Tech Transfer Strategy Principal Quality Partner is a global individual contributor within QuidelOrtho' s Global Quality & Compliance (GQ&C) organization. This individual is responsible to ensure the design, implementation, and continuous improvement of Quality systems, processes, and programs that enable QuidelOrtho' s Right to Operate and support business agility, innovation, and growth. The Principal Quality Engineer for Design & Technology Transfer Strategy (Assay) serves as a senior technical leader within the Quality organization, responsible for driving robust, compliant, and efficient design transfer and technology transfer strategies for invitro diagnostic (IVD) assays. This role partners closely with cross functional teams-including R&D, Tech Transfer, Design Quality, and Operations-to ensure that new products and process changes are transferred seamlessly into manufacturing with full adherence to global regulatory expectations. The Principal Quality Partner provides authoritative interpretation of quality and regulatory requirements, deep product and process expertise, and proactive quality oversight to enable successful commercialization, lifecycle changes, and global inspection readiness.vitro diagnostic (IVD) assays. This role partners closely with crossfunctional teams-including R&D, Tech Transfer, Design Quality, and Operations-to ensure that new products and process changes are transferred seamlessly into manufacturing with full adherence to global regulatory expectations. This individual is responsible for fostering a culture of engagement, collaboration, and performance. By integrating technical expertise and data-driven insights, the Principal Quality Partner ensures that Quality systems deliver sustainable business and compliance outcomes. This position will be onsite in Rochester, NY. * Serve as the primary Quality partner to the Technology Transfer team, providing strategic guidance and oversight throughout assay design transfer and tech transfer activities. * Lead development and execution of comprehensive design transfer and technology transfer quality strategies that ensure compliant, sustainable product realization. * Collaborate with Design Quality, Quality Operations, R&D, and Manufacturing teams to ensure alignment on design transfer deliverables, risk management, and process capability expectations. * Provide expert interpretation of applicable global regulatory and quality system requirements (e.g., ISO 13485, IVDR, FDA QSR) as they relate to design transfer, process transfer, verification/validation, and manufacturing readiness. * Apply deep product and process knowledge to assess transfer risks, guide process understanding, and ensure adequate controls are defined and implemented during scaleup. * Support global audit and inspection activities as a subject matter expert and auditee for design transfer, tech transfer, and related quality system elements. * Proactively identify quality gaps, systemic risks, and continuous improvement opportunities within design transfer frameworks and lead cross-functional teams to implement solutions.improvement opportunities within design transfer frameworks and lead cross-functional teams to implement solutions. * Mentor engineers and contribute to development of organizational capability in design transfer strategy and regulatory compliance. * Perform other work-related duties as assigned. Required: * Bachelor's degree in Life Sciences, Engineering, or a related technical discipline required. * 10+ years of progressive experience in Quality, Compliance, or related fields within the Medical Device, IVD, or Biopharmaceutical industries * Strong understanding of Quality System regulations and standards, including ISO 13485, FDA 21 CFR 820, and IVDR. * Strong product and process knowledge relevant to assay development, verification/validation, and manufacturing workflows. * Demonstrated success driving Quality and Compliance initiatives that align with business strategy and regulatory expectations. * Excellent collaboration, influence, and communication skills across functional and organizational boundaries. * Strong analytical and problem-solving skills, with experience using data to drive decision-making and improvement. * Commitment to scientific integrity, compliance excellence, and continuous improvement. * Expert-level knowledge of Design Transfer and Technology Transfer for IVD assays, including process readiness, scaleup, and transfer of product requirements into manufacturing. * Deep understanding of IVD regulatory and quality system requirements, such as ISO 13485, IVDR, FDA QSR, risk management (ISO 14971), and design control principles. * Strong product and process knowledge relevant to assay development, verification/validation, and manufacturing workflows. * Ability to interpret complex regulatory requirements and translate them into actionable design transfer and quality strategies. * Demonstrated experience evaluating process capability, process controls, and design outputs to ensure manufacturability and compliance. Preferred: * Strong analytical and systemsthinking skills to evaluate endtoend product realization pathways. * Ability to anticipate risks in design transfer and proactively implement mitigation strategies. * Advanced degree (MS, PhD, MBA, or equivalent) in a relevant discipline. * Experience implementing or optimizing global Quality Management Systems (QMS) and digital tools. * Lean Six Sigma, PMP, or similar certification demonstrating process improvement expertise. * Experience supporting or leading Health Authority or Notified Body inspections. Internal: Tech Transfer, Operations, Supply Chain, R&D, Commercial, Regulatory Affairs, and other Quality & Compliance teams globally and regionally External: Regulatory agencies, Notified Bodies, Contract manufacturers, Suppliers, and service providers. The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment. No strenuous physical activity required. May include occasional travel for site visits, leadership meetings, or regulatory support. At QuidelOrtho, our culture is shaped by four core behaviors that guide how we collaborate, make decisions, and support each other and those we serve. The ideal candidate will exhibit these behaviors, as we believe they're essential to how we thrive as a team and achieve meaningful impact: * Thrive Together - Collaborate intentionally, grow as a team * Make It Happen - Focus on priorities, embrace continuous improvement * Commit to Service - Cultivate a service mindset * Embrace Inclusion - Be open and authentic, welcome diverse perspectives Salary range for this position takes into account a wide range of factors including: education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. Salary range for this position is $135,000 to $175,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-SP1

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. As we continue to grow as one QuidelOrtho we are seeking a Senior Manager, Design Quality (Hardware & Software). The Sr. Manager, Design Quality (Hardware & Software) is a global people leader within QuidelOrtho' s Global Quality & Compliance (GQ&C) organization. This leader is responsible for developing and leading a team of Design Quality professionals to ensure the design, implementation, and continuous improvement of Quality systems, processes, and programs that enable QuidelOrtho' s Right to Operate and support business agility, innovation, and growth. This role leads a team of quality professionals that provide strategic direction and operational oversight across product design lifecycle with responsibility for overseeing Design Controls and Risk Management for hardware, software, and integrated IVD systems. The team also ensures that user needs, requirements and claims are translated into testable scientifically sound criteria. As the primary Quality partner for cross functional development teams, this role also guides the evaluation and approval of design changes, drives validation and claim verification strategies, and represents Quality in global audits. This role is responsible for ensuring alignment with global regulatory requirements (ISO 13485, FDA 21 CFR 820, IVDR, and other applicable standards). This position requires a blend of technical expertise, leadership capability, and the ability to navigate complex, fast paced environments while championing a proactive quality culture. The Quality & Compliance Manager/Senior Manager partners cross-functionally to embed Quality and Compliance principles throughout the product lifecycle, driving harmonization, inspection readiness, and continuous improvement. This leader is also accountable for developing talent, strengthening scientific and compliance capabilities, and fostering a culture of engagement, collaboration, and performance. By integrating technical expertise, data-driven insights, and agile leadership behaviors, the Sr Manager, Design Quality (Hardware & Software) ensures that Quality systems and teams deliver sustainable business and compliance outcomes. This position will be onsite in Rochester, NY. * Establish clear priorities, assign responsibilities, and ensure effective resource allocation to meet business and compliance needs. * Provide technical, regulatory, and operational leadership to ensure Quality systems comply with ISO 13485, FDA 21 CFR 820, IVDR, and other applicable requirements. * Drive harmonization and standardization of Quality processes, procedures, and tools across sites and functions to strengthen compliance and efficiency. * Partner with R&D, Regulatory Affairs, Manufacturing, Supply Chain, and other stakeholders to integrate Quality and Compliance principles throughout the product lifecycle. * Promote a culture of continuous improvement by identifying opportunities for simplification, process excellence, and digital enablement within the Quality Management System (QMS). * Ensure the team maintains a state of inspection readiness and supports successful engagement with regulatory agencies, notified bodies, and internal audits. * Monitor Quality performance using metrics and data analytics to identify risks, drive root cause analysis, and implement sustainable improvements. * Coach and mentor emerging Quality team members to build organizational capability and ensure robust succession planning. * Communicate Quality and Compliance strategy, progress, and risk mitigation plans to senior leadership and cross-functional stakeholders * Perform other work-related duties as assigned. Required: * Bachelor's degree in Life Sciences, Engineering, or a related technical discipline required. * 10+ years of progressive experience in Quality, Compliance, or related fields within the Medical Device, IVD, or Biopharmaceutical industries * Demonstrated experience leading a small to mid-sized team of professionals, providing direction and oversight. * Strong understanding of Quality System regulations and standards, including ISO 13485, FDA 21 CFR 820, and IVDR. * Demonstrated success driving Quality and Compliance initiatives that align with business strategy and regulatory expectations. * Excellent collaboration, influence, and communication skills across functional and organizational boundaries. * Strong analytical and problem-solving skills, with experience using data to drive decision-making and improvement. * Commitment to scientific integrity, compliance excellence, and continuous improvement. * Strong working knowledge of Design Controls, Risk Management, and global regulations (21 CFR 820, ISO 13485, ISO 14971). * Experience with software development lifecycles and relevant standards (IEC 62304, IEC 62366) is highly desirable. * Demonstrated ability to review DHF documentation, evaluate design change impacts, and drive risk-based decisions. * Hands on experience with verification, validation, and claim verification testing. Preferred: * Advanced degree (MS, PhD, MBA, or equivalent) in a relevant discipline. * Experience implementing or optimizing global Quality Management Systems (QMS) and digital tools. * Lean Six Sigma, PMP, or similar certification demonstrating process improvement expertise. * Experience supporting or leading Health Authority or Notified Body inspections. * Exceptional critical thinking skills and the ability to take calculated, compliant risks. * Strong collaboration and communication skills, with a proven ability to influence across matrixed teams. Internal: Operations, Supply Chain, R&D, Commercial, Regulatory Affairs, GSO, Quality & Compliance teams globally and regionally. External: Regulatory agencies, Notified Bodies, Contract manufacturers, Suppliers, and service providers. The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment. No strenuous physical activity required. May include occasional travel for site visits, leadership meetings, or regulatory support. At QuidelOrtho, our culture is shaped by four core behaviors that guide how we collaborate, make decisions, and support each other and those we serve. The ideal candidate will exhibit these behaviors, as we believe they're essential to how we thrive as a team and achieve meaningful impact: * Thrive Together - Collaborate intentionally, grow as a team * Make It Happen - Focus on priorities, embrace continuous improvement * Commit to Service - Cultivate a service mindset * Embrace Inclusion - Be open and authentic, welcome diverse perspectives Salary range for this position takes into account a wide range of factors including: education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. Salary range for this position is $135,000 to $175,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-SP1

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. As we continue to grow as one QuidelOrtho, we are seeking an Automated Maintenance Technician III to work in our manufacturing facility. The Technician will troubleshoot, repair, and set up moderately complex manufacturing equipment per applicable documentation. This position supports manufacturing in the timely repair of equipment and machinery to ensure line uptime and productivity. Addresses production maintenance demands timely to meet production schedules. Performs root-cause analysis, communicates recommendations, and implements solutions that prevent reoccurrence. Provides enhanced support to facilities maintenance and calibration. Participates in the transfer of new production lines. Provides input and technical support to new projects. This position is in Rochester, NY. Schedule: (4) 12 hour rotating shifts; (2) 12-hour days; (6am-6pm), (2) 12-hour nights (6pm-6am), 4 days off, plus crossover time. This role is eligible for a shift differential * Independently perform a wide range of maintenance tasks, including work consisting of tasks that are typically not routine. * Apply mechanical and electrical knowledge and skills to troubleshoot and repair complex mechanical and electrical systems. * Implement and improve preventative maintenance programs. * Train junior technicians and apprentices and review work product. * Maintain accurate records of maintenance activities. * Participate in continuous improvement initiatives and proactively propose solutions. * Assist in small-scale capital projects. * Conduct intermediate root cause analysis and contribute to problem-solving efforts. * Follow SOPs rigorously and assist in their review and improvement. * Follow detailed work instructions and job plans for maintenance tasks. Required: * High school diploma or equivalent. * Completion of a formal apprenticeship or technical certification in maintenance. * Associate degree in industrial maintenance, engineering technology or equivalent work experience. * Requires a minimum of 3 years of experience in high-speed automated production, packaging, formulation process, and/or related systems. * Strong teamwork and communication skills. * Adherence to and promotion of safety practices. * Regular application of GMP standards in maintenance activities. * Proficiency in working with pneumatic, hydraulic, vision, PLC, and robotics systems. * Basic hands-on experience with condition-based monitoring and predictive technologies such as Vibration Analysis, Ultrasonic testing, and basic Infrared thermography. * Participation in intermediate root cause analysis and problem-solving using methodologies such as 5 Whys, Fishbone Diagram, and FMEA. * This position is not currently eligible for visa sponsorship. Additional Skills: * Proficient mechanical and electrical skills. * Ability to read and interpret complex schematics and manuals. * Knowledge of various maintenance techniques and tools. * Strong problem-solving skills and attention to detail. * Proficiency in pneumatic, hydraulic, vision, PLC, and robotics systems. * Intermediate skills in root cause analysis methodologies such as 5 Whys, Fishbone Diagram, and Failure Mode and Effects Analysis (FMEA). Internal Partners: Manufacturing Operations and other product release laboratories: PAR (Performance Assignment and Release), Reference; Product Support, R&D, Complaint Handling Unit and Customer Technical Services. External Partners: College of American Pathologists, NGSP-University of Missouri (for certifications), CEQAL- Vancouver, BC (for certifications). The work environment characteristics are representative of a manufacturing and laboratory, environment and include handling of viral and bacterial hazards, potentially hazardous chemicals, as well as infectious or potentially infectious bodily fluids, tissues, and samples. Up to 50% of time in meetings, working with team; 50% of the time at the desk on computer, walking, standing, or sitting extended periods of time, doing analytical work are routine to accomplish tasks in this role. Specific vision abilities required by this job include close and distance vision and the ability to adjust focus. Position requires use of Personal Protective Equipment as posted. Flexible work hours to meet project deadlines. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $55,000 to $72,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-SP1

Job Description Reports to: Operations Manager FLSA Status: Non-Exempt (Hourly) About ENALAS: At Enalas, our commitment to employees and customers are simple: Everyone needs a little assistance sometimes. Employees tell us they choose ENALAS because of our thoughtful leaders, driven and passionate ideologies and our commitment to integrity. ENALAS has consistently ranked in the Rochester Top 100 Companies since 2018 and is continuing to grow at rapid speeds. If you’re looking to collaborate in a fast-paced entrepreneurial environment, and are someone who is passionate, enjoys trying new things, and interested in contributing to make a difference - ENALAS is the place for you! Job Overview: Looking for a dependable person that enjoys multi-tasking. You will be responsible for picking orders, prepping goods for shipment, and consolidation of inventory within the warehouse, along with keeping inventory organized and orderly. Roles and Responsibilities • Provide pick, pack, and ship assistance to other warehouse associates as needed., • Product labeling, • Kit building, • Maintain an organized clean warehouse/work space, • Consolidation of inventory into a location(s) that makes business sense to utilize space most efficiently, • Inventory counting and control, • Minor inventory investigation work for misplaced items, • Loading and unloading trucks, • Break down shipments for fast turnaround to fill back order, • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • To perform this job successfully, an individual should have basic knowledge of Microsoft Office Suite, Google, Ship Station, InFlow inventory software, Microsoft Internet Explorer, Google Chrome., • High School Degree / GED, • Forklift certification not needed but can be trained on site, • Pallet Jack, • Power Drill, • Inventory management skills, • Time management skills, • Written communication skills, • Professionalism The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, use hands, and talk and hear. The employee is frequently required to stand, walk, reach with hands, arms, and climb or balance. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee should be able to lift and/or move up to 60 pounds on rare occasions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts and work in high, precarious places. Will be required to assist in other areas from time to time, including but not limited to order fulfillment, packing and shipping. A frequent volume of work and deadlines impose strain on routine basis. The noise level in the work environment is usually moderate. Schedule Monday to Friday, 7:00am-3:30 pm (subject to change), and may require extended hours based on the needs of the business. Work Location Victor, New York COVID-19 precautions • Personal protective equipment provided or required, • Temperature screenings, • Social distancing guidelines in place, • Sanitizing, disinfecting, or cleaning procedures in place Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Flexible schedule, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Parental leave, • Referral program, • Retirement plan

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Operator in our Slitting Department to perform operations as described by our Standard Operating Procedures (SOPs) under Good Manufacturing Practices (GMPs) in our Film manufacturing Department. The Slitter performs slitting, packaging, storage, and tracking of clinical chemistry webs in accordance with product and machine standards, while using computer systems to monitor quality and inventory and supporting troubleshooting efforts as needed. This position is in Rochester, NY. Work Schedule: Ability to work weekly rotation A-B shifts is required. A Shift: 7:00 AM - 3:00 PM B Shift: 3:00 PM - 11:00 PM * Review all procedures, instruction sheets, and temporary orders prior to each slitting event to ensure accuracy. * Operate slitting machines in strict accordance with standard operating procedures (SOPs), ensuring equipment and work areas are clean and production-ready. * Monitor production parameters and specifications in real-time to ensure product quality and consistency. * Maintain precise records in both hard copy and electronic formats, utilizing SAP and ET systems for documentation and label verification. * Adhere to GMP and safety protocols, reporting any deviations and assisting with the maintenance and updating of slitting procedures. * Manage material inventory, including retrieving supplies from the dock and ensuring the proper sealing, conditioning, and storage of finished product. * Collect and process samples according to product standards, overseeing packaging, shipping, and delivery requirements. * Support engineering and process teams in troubleshooting equipment issues and resolving production challenges. * Condition and maintain interleaving paper and other required consumables in accordance with specifications. * Uphold high housekeeping standards throughout all phases of the slitting process to ensure a safe and efficient work environment. * Perform other work-related duties as assigned. Required * High School Diploma or GED. * 3 years work experience and a minimum of 3 months experience in operations/manufacturing environment (prefer a regulated industry). * Strong mechanical aptitude with the ability to troubleshoot processes and equipment. * Proficient in reading and writing English. * Basic proficiency in Microsoft Office (Word, Excel, Outlook). * Flexible to work 8-hour rotating shifts (A, B, and C) Monday-Friday, including occasional overtime. Preferred * 2-3 years of experience in chemical/solution prep, recipe-driven processes, solvent/aqueous coating, or mechanical assembly. * Vocational or technical education. * Knowledge of GMP or ISO regulations. Internal Partners: Maintenance, Engineering, Quality External Partners: Suppliers The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment and include handling of viral and bacterial hazards, potentially hazardous chemicals, as well as infectious or potentially infectious bodily fluids, tissues, and samples. Up to 75% of the time you will be, standing, walking or sitting, bending and stooping for extended periods of time. Ability to lift up to 35 lbs. Manual dexterity for manipulating parts and repetitive motions are required. Slit moves occasionally take place in freezers at 0 degrees Celsius. Flexible work hours to meet project deadlines. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $20.75 to $23.38 hourly and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ______.

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. As we continue to grow as one QuidelOrtho, we are seeking an Operations Supervisor to work in our Fluids Manufacturing facility. This individual leads the Operations staff in a 24hr/day production environment to ensure business objectives are met. They do this by ensuring production work centers are fully staffed, standard work is being followed, standard times are being met, and quality defects are being minimized. They will be expected to create a positive, productive, and accountable culture within their team. The Supervisor will also be expected to communicate and collaborate with support functions (Quality, Materials Management, etc.) across shifts as needed. This position is in Rochester, NY. Schedule: Working hours will be targeted for A-shift (7:00 am -3:00 pm) but will be expected to adjust hours to cover other shifts as needed, or portions of other shifts to facilitate crossover. * Leads and Supervises Operations personnel and provides regular feedback on attendance and performance. * Responsible for performance management processes and employee development of direct reports. * Recruits/hires staff to maintain required headcount. * Monitors staffing levels aligning overtime needs with daily production demands. * Maintains and monitors KPIs for each work area and drives actions to address gaps. * Drives continuous improvement activities. * Performs other duties as assigned. Required: * High School Diploma or GED. * Strong written and verbal communication skills. * Demonstrates strong commitment to following documented processes and holding team members accountable for the same. * Experience with manual operations and automated equipment. * Experience with Lean manufacturing and continuous improvement methodologies. Preferred: * Prior Supervisory experience. * AAS or Bachelor's degree. Internal Partners: Operations, Maintenance, Quality, Product Support External Partners: Service Supplier The work environment characteristics are representative of a manufacturing, laboratory, and warehouse environment and include handling of viral and bacterial hazards, potentially hazardous chemicals, as well as infectious or potentially infectious bodily fluids, tissues, and samples. Up to 75% of the time you will be, standing, walking or sitting for extended periods of time. Ability to lift up to 50 lbs. Flexible work hours to meet project deadlines. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $65,000 to $110,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ______. #LI-SP1

Job Description: Summary: Under the direction of the Assigned Management, upon successful completion of all phases of training, and in accordance with established HIPAA regulations the Enrollment Specialist performs enrollment core processing and servicing in accordance with the Health Plan Operation's enrollment regulations, Underwriting Guidelines and applicable government regulations. The focus of this role is to ensure prompt, accurate, and efficient servicing of all broker, member and group administrator inquiries for all product lines. Inquiries are received by the following but not limited to; telephone, email, written inquiries, lobby walk-in customers and through on-site visits with an employer group. The B version of this role will require the individual to be on the phone regularly. Essential Primary Responsibilities/Accountabilities: Level I: • Responsible for Government Programs, Small, Mid, and Large Employer Group Subscriber Enrollment Operations., • Responsible for maintaining communication, including but not limited to; Enrollment Management, Account Services Consultants, Sales, Finance/Underwriting, Claims, Customer Care, as well as interact with external Customers, groups or Brokers as necessary., • Responsible for the enrollment of new groups, renewals, new member and member movement., • Prepares, processes and maintains all member enrollments utilizing multiple Health Plan enrollment systems. Installs and maintains member information, new enrollment, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess member enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Researches, interprets and responds to inquiries from internal and external customers, business partners, brokers, consultants, and groups concerning our products, services and policies in accordance with regulatory, corporate policy, association guidelines and productivity measures. Ability to run pre-built reports., • Reviews, validates and updates transaction errors from all member level electronic and paper sources impacting eligibility interfaces., • Identifies issues and responds to all work items brought forward either internally or externally and ensures all inquiries will be responded to within department service level agreements (SLA's)., • Prioritize aged and Performance Guarantee Transactions and takes necessary action to complete timely according to established metrics., • Responsible for knowledge and accuracy on entry level processing within a minimum of 3 inventory areas., • Attends provided/necessary training to support job role/function and share knowledge back with the team., • Attends and participates in meetings as necessary and share information back to the team., • Execution of quality service to our external, as well as internal customers by meeting productivity and accuracy metrics, compliance and member touchpoint measures (MTM) targets, and CMS processing timeframes., • General understanding of the cross functional enrollment process and operating systems., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Prepares, processes and maintains all group enrollment utilizing multiple Health Plan enrollment systems. Installs and maintains group information including new group set up, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Handles Designated Record Set (DRS) requests and may serve as a point person for the Account Service team when difficulties arise in obtaining information through normal channels., • Adjusts or triages for adjustment, as situation requires, enrollment for subscriber additions, deletions and changes, and will initiate correspondence requesting additional information or verification., • Acts as a resource to support and or cross train other team members., • Responsible for knowledge and accuracy on at least half of inventory areas., • In depth understanding and working knowledge of the cross functional enrollment process and operating systems., • Identifies issues, patterns and/or trends generated by external and internal action affecting compliance, customer satisfaction and system performance. Consistently and independently recommends and initiates changes and improvement as a result of process review., • Assists in creating and/or updating the operating manuals and/or Desk Level Procedures (DLP's)., • Proficient in most inventory areas, operating systems with expertise in specific job functions., • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure., • Serves as subject matter expert for the department. Ability to cross train on any task as demonstrated by comprehension and retention of new skills not limited to a primary line of business. Works continuously toward identifying and removing barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Process enrollment activities for complex accounts., • Ability to adjust daily assignments to prioritize urgent or complex cases as they arise., • Researches, responds, and resolves eligibility inquires working directly with internal and external customers via multiple communication methods., • Creation of test cases, testing of the process, documents and establishes procedures for the implementation of new products and work efforts. May be asked to participate in end user testing., • Researches complex cases to identify root cause, recommend and execute resolution through completion., • Responsible for complex and/or sensitive cases including but not limited to processing for key brokers, accounts, special arrangements, government programs and/or enrollment resolution cases requiring deep research., • Serves as department representative on corporate projects as well as cross functional work groups as assigned acting as a subject matter expert. Provides advice and counsel to project teams and leadership on implications of requirements on productivity and quality. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Completed High School Diploma or Equivalent., • Minimum of two (2) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position, preferred., • Must have solid written and verbal communication skills., • Proven organizational, analytical, and time management skills., • Basic Computer proficiency, including experience in Microsoft Office Suite., • Attention to detail and accuracy., • Ability to multi-task in order to efficiently resolve customer concerns, by understanding the needs of the customer, navigating screens on the computer, typing inquiry documentation., • Minimum of three (3) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Rating of "Performing" or above for minimally 12 months., • Organizational, reasoning and problem-solving skills., • Takes accountability and ownership of issues and resolution with minimal supervision., • Demonstrates global thinking and takes initiative to recognize opportunities within the team., • Minimum of four (4) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Must have strong written and verbal communication skills., • Strong Computer proficiency, including experience in Microsoft Office Suite (Excel), • Rating of "Performing" or above for minimally 12 months., • Provide mentoring and support to new hires and peer group., • Assist with tasks assigned by management that require advanced problem-solving skills, • Minimum of five (5) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred, • Rating of "Performing" or above for minimally 12 months., • Self Sufficient in ability to efficiently resolve complex & escalated issues., • Lead tasks assigned by management that require advanced problem-solving skills across multiple areas., • B Version: Ability to actively listen to customer while simultaneously taking notes. Ability to be on the phone regularly. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N2: Minimum: $20 .00 - Maximum: $23.89 Level II: Grade N3: Minimum: $20.00 - Maximum: $26.90 Level III: Grade N4: Minimum: $20.00 - Maximum: $30.76 Level IV: Grade N5: Minimum: $20.02 - Maximum: $33.03 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. As we continue to grow as QuidelOrtho, we are seeking an Operator II, Fluids Manufacturing to work in our Manufacturing Facility. The Operator II will be responsible for operating equipment for the assembly and process of tasks to produce, inspect in-process and finished products and package according to established specifications. Accountable for adhering to all procedures, policies, quality, and safety guidelines. Interprets instructions and specifications and uses to set up equipment. Checks products on assembly line to confirm that they are properly assembled and removes defective products. Recommends and supports opportunities for improving workflow and resources with the Work Center. Participates in cross training and can perform multiple job functions within the Work Center. Cleans and maintains equipment as needed. This position is in Rochester, NY. Work Schedule: B Shift ( 3:00 pm -11:00pm) * Sets up production equipment to produce sub-assemblies or finished products and/or packaging of product. * Responsible for product quality; performs in-process and finished goods inspection. * Ensures production equipment is operational; cleans and performs basic repairs on equipment as needed. * Notifies maintenance and appropriate personnel of equipment malfunctions and/or maintenance needs and communicates downtime when necessary. * Prepares accurate records/documentation related to quality, work in progress, test results and special projects. * Uses computer to access Quality Systems documents, time entry, on-line learning, production work orders. * Uses basic equipment or hand tools to perform job as necessary. * Recognizes unacceptable product quality and takes appropriate actions. * Identifies and troubleshoots minor production problems. * Helps to identify and support continuous improvement opportunities, improving workflow and efficiency. * Perform other duties as assigned. Required: * High School Diploma, GED * 1-2 years of experience within operations/manufacturing environment.. Relatable experience may be considered. * Work experience 3+ years. * Basic computer skills (MS Office) needed. * Ability to read and write English. * Strong mechanical aptitude; visual acuity. * Effective problem solving and troubleshooting skills. Internal Partners: Maintenance, Engineering, Quality, Warehouse External Partners: Suppliers The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment and include handling of viral and bacterial hazards, potentially hazardous chemicals, as well as infectious or potentially infectious bodily fluids, tissues, and samples. Up to 75% of the time you will be, standing, walking or sitting for extended periods of time. Ability to lift up to 50 lbs., frequent lifting of 21-30 lbs., and use force to pull or push up to 800 lbs. devices with wheels. PPE as required by the area. Ability to work a rotating shift schedule, overtime and weekends as needed to meet production requirements. Flexible work hours to meet project deadlines. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The hourly range for this position is $20.75 to $23.38. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-SP1

Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely

Job Description Company Description Cornerstone Wealth Management is a full service firm offering investment management, retirement planning, education, planning, estate planning strategies and risk management. Role Description This is a full-time, on-site role for a Client Service Representative located in Rochester, New York Metropolitan Area. The Client Service Representative will handle day-to-day client service tasks, ensuring client inquiries are addressed promptly and professionally. Responsibilities include assisting clients with account-related questions, maintaining accurate records, coordinating with team members to resolve issues, and ensuring customer satisfaction at all times. Additional duties include helping with preparation of reports and other materials for client meetings, collecting the right documentation for opening new accounts and completing service requests, scheduling client reviews and maintaining calendars for multiple financial advisors. Qualifications • Proficiency in Client Services and Customer Service to ensure high-quality support and solutions for client inquiries., • Strong skills in Communication and Customer Satisfaction to foster positive client relationships and address their needs effectively., • Basic understanding and interest in Finance to support clients with financial and investment-related services., • Excellent organizational and time management abilities to manage multiple client requests and tasks efficiently., • Ability to work collaboratively within a team to ensure a seamless customer experience., • Experience with Microsoft Office suite, • Experience in financial services or related field is a plus

Job Description Client Service Associate – Investment Management About the job Company Description Dean Licata & Associates is a professional investment management organization dedicated to delivering exceptional service and solutions to meet our clients' unique needs. Rooted in integrity, we focus on fostering trust and building long-term relationships with our clients and partners. Located in Pittsford, NY, we are committed to excellence and personalized attention that enable clients to achieve lifetime financial independence. Join our team to contribute to a supportive and dynamic work environment where your professional growth is valued. Role Description This is initially a part-time, 20 hour per week, on-site role located in Pittsford, NY, for a Client Services Representative. Occasional remote work may be possible. The individual in this position will process new account applications and account updates, maintain CRM database records, handle client inquiries, resolve issues promptly, and ensure high levels of customer satisfaction. Responsibilities include maintaining effective communication with clients, supporting finance-related queries, and collaborating with internal staff to deliver exceptional service experience. This role requires a proactive and professional approach to managing relationships with clients. Qualifications: • Associates degree or higher required, • 2+ years’ experience in a client-facing role within the financial services industry or closely related field, • Excellent written and verbal communication, • Strong interpersonal skills and a problem-solving mindset to handle complex situations with professionalism, • Highly proficient with MS Office products and office technology (scanners, printers, multi-line phones), • Familiarity with CRM tools and software, • Ability to organize and prioritize work within a structured, process-oriented environment, • Ability to work collaboratively in a team-oriented environment

Job Description: Summary: Under the direction of the Assigned Management, upon successful completion of all phases of training, and in accordance with established HIPAA regulations the Enrollment Specialist performs enrollment core processing and servicing in accordance with the Health Plan Operation's enrollment regulations, Underwriting Guidelines and applicable government regulations. The focus of this role is to ensure prompt, accurate, and efficient servicing of all broker, member and group administrator inquiries for all product lines. Inquiries are received by the following but not limited to; telephone, email, written inquiries, lobby walk-in customers and through on-site visits with an employer group. The B version of this role will require the individual to be on the phone regularly. Essential Primary Responsibilities/Accountabilities: Level I: • Responsible for Government Programs, Small, Mid, and Large Employer Group Subscriber Enrollment Operations., • Responsible for maintaining communication, including but not limited to; Enrollment Management, Account Services Consultants, Sales, Finance/Underwriting, Claims, Customer Care, as well as interact with external Customers, groups or Brokers as necessary., • Responsible for the enrollment of new groups, renewals, new member and member movement., • Prepares, processes and maintains all member enrollments utilizing multiple Health Plan enrollment systems. Installs and maintains member information, new enrollment, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess member enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Researches, interprets and responds to inquiries from internal and external customers, business partners, brokers, consultants, and groups concerning our products, services and policies in accordance with regulatory, corporate policy, association guidelines and productivity measures. Ability to run pre-built reports., • Reviews, validates and updates transaction errors from all member level electronic and paper sources impacting eligibility interfaces., • Identifies issues and responds to all work items brought forward either internally or externally and ensures all inquiries will be responded to within department service level agreements (SLA's)., • Prioritize aged and Performance Guarantee Transactions and takes necessary action to complete timely according to established metrics., • Responsible for knowledge and accuracy on entry level processing within a minimum of 3 inventory areas., • Attends provided/necessary training to support job role/function and share knowledge back with the team., • Attends and participates in meetings as necessary and share information back to the team., • Execution of quality service to our external, as well as internal customers by meeting productivity and accuracy metrics, compliance and member touchpoint measures (MTM) targets, and CMS processing timeframes., • General understanding of the cross functional enrollment process and operating systems., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Prepares, processes and maintains all group enrollment utilizing multiple Health Plan enrollment systems. Installs and maintains group information including new group set up, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Handles Designated Record Set (DRS) requests and may serve as a point person for the Account Service team when difficulties arise in obtaining information through normal channels., • Adjusts or triages for adjustment, as situation requires, enrollment for subscriber additions, deletions and changes, and will initiate correspondence requesting additional information or verification., • Acts as a resource to support and or cross train other team members., • Responsible for knowledge and accuracy on at least half of inventory areas., • In depth understanding and working knowledge of the cross functional enrollment process and operating systems., • Identifies issues, patterns and/or trends generated by external and internal action affecting compliance, customer satisfaction and system performance. Consistently and independently recommends and initiates changes and improvement as a result of process review., • Assists in creating and/or updating the operating manuals and/or Desk Level Procedures (DLP's)., • Proficient in most inventory areas, operating systems with expertise in specific job functions., • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure., • Serves as subject matter expert for the department. Ability to cross train on any task as demonstrated by comprehension and retention of new skills not limited to a primary line of business. Works continuously toward identifying and removing barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Process enrollment activities for complex accounts., • Ability to adjust daily assignments to prioritize urgent or complex cases as they arise., • Researches, responds, and resolves eligibility inquires working directly with internal and external customers via multiple communication methods., • Creation of test cases, testing of the process, documents and establishes procedures for the implementation of new products and work efforts. May be asked to participate in end user testing., • Researches complex cases to identify root cause, recommend and execute resolution through completion., • Responsible for complex and/or sensitive cases including but not limited to processing for key brokers, accounts, special arrangements, government programs and/or enrollment resolution cases requiring deep research., • Serves as department representative on corporate projects as well as cross functional work groups as assigned acting as a subject matter expert. Provides advice and counsel to project teams and leadership on implications of requirements on productivity and quality. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Completed High School Diploma or Equivalent., • Minimum of two (2) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position, preferred., • Must have solid written and verbal communication skills., • Proven organizational, analytical, and time management skills., • Basic Computer proficiency, including experience in Microsoft Office Suite., • Attention to detail and accuracy., • Ability to multi-task in order to efficiently resolve customer concerns, by understanding the needs of the customer, navigating screens on the computer, typing inquiry documentation., • Minimum of three (3) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Rating of "Performing" or above for minimally 12 months., • Organizational, reasoning and problem-solving skills., • Takes accountability and ownership of issues and resolution with minimal supervision., • Demonstrates global thinking and takes initiative to recognize opportunities within the team., • Minimum of four (4) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Must have strong written and verbal communication skills., • Strong Computer proficiency, including experience in Microsoft Office Suite (Excel), • Rating of "Performing" or above for minimally 12 months., • Provide mentoring and support to new hires and peer group., • Assist with tasks assigned by management that require advanced problem-solving skills, • Minimum of five (5) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred, • Rating of "Performing" or above for minimally 12 months., • Self Sufficient in ability to efficiently resolve complex & escalated issues., • Lead tasks assigned by management that require advanced problem-solving skills across multiple areas., • B Version: Ability to actively listen to customer while simultaneously taking notes. Ability to be on the phone regularly. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N2: Minimum: $20 .00 - Maximum: $23.89 Level II: Grade N3: Minimum: $20.00 - Maximum: $26.90 Level III: Grade N4: Minimum: $20.00 - Maximum: $30.76 Level IV: Grade N5: Minimum: $20.02 - Maximum: $33.03 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Providing direct support between customers and the Production team. Apply to be Customer Support Representative today!. Interacting with Account Managers, Logistics, and Quality teams regarding production needs.

Review customer activities at least quarterly with Team Leader or Sales Manager and strategize ways to maximize sales volumes or grow territory. Proven track record of prior goal achievement showing increase in sales and customer growth.

Sales Representative - First Aid & Safety.Cintas is seeking a Sales Representative to focus on new business-to-business account development in our First Aid and Safety Division.Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a

Surgical Account Manager - Rochester/Buffalo. The Surgical Account Manager (SAM) is a strategic sales professional responsible for driving growth and customer engagement across assigned accounts. Work closely with regional team members, including Surgical Device Managers and other B+L representative

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. This position is wi

GG Media is a forward-thinking company dedicated to delivering innovative solutions and exceptional results for our clients.We value structure, collaboration, and continuous improvement, and we are committed to creating an environment where professionals can grow, contribute meaningfully, and build