ACCOUNTS RECEIVABLE TRADE ANALYST
11 hours ago
Irving
SUMMARY: As an Accounts Receivable Analyst, you'll play a crucial role in keeping our financial operations running smoothly. You'll balance customer accounts, solve payment discrepancies, and prepare insightful reports-all while collaborating with a diverse group of professionals who value teamwork and positivity. In addition, you will process customer deductions and proactively work with customers to resolve discrepancies. KEY RESPONSIBILITIES: • Administer activities of accounts receivables, including billing of accounts, collection of outstanding balances and processing customer deductions., • Proactively process and track customer deductions, the dispute process and dispute outcomes., • Answer billing inquiries and resolves customer disputes in a timely manner., • Assist during the current and outstanding account collection process., • Maintain open communication channels with assigned customers., • Perform other duties as assigned. QUALIFICATIONS & EDUCATION: • Minimum of 3-5 years of hands-on accounts receivable experience., • High school diploma with Associates degree preferred., • Comprehension of accounting concepts including account reconciliation, debits/credits, and AR processes., • Background in processing customer deductions including disputes and gathering proper documentation to resolve with the customer., • Ability to manage high volumes of work under tight deadlines and adapt to evolving processes., • Able to problem solve, think independently, and be persistent in bringing issues to conclusion to resolve customer accounts timely., • Good time-management skills and attention to detail are essential to handle competing priorities., • Effective professional communication skills (written and oral) with customers and all levels of management., • Experience in retail customer portals (e.g., Walmart, Kroger, C&S) is a plus., • Intermediate Excel skills, including pivot tables and v-lookups., • Prior experience with D365 or other ERP systems., • Experience in a CPG company a plus. PHYSICAL DEMANDS AND WORK ENVIORNMENT: • Occasionally required to stand, • Occasionally required to walk, • Continually required to sit, • Continually required to utilize hand and finger dexterity, • Frequently required to talk or hear