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  • Crew Member
    Crew Member
    hace 8 horas
    Jornada parcial
    Wayne

    Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

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  • 🚨 HIRING: PERSONAL ASSISTANT — $18–$20/HR 🚨
    🚨 HIRING: PERSONAL ASSISTANT — $18–$20/HR 🚨
    hace 1 día
    $18–$20 por hora
    Jornada parcial
    Newark

    ⚠️ READ THE ENTIRE POST BEFORE APPLYING. THIS POSITION IS NOT FOR EVERYONE. ⚠️ We are looking for a soft-spoken, extremely helpful, thick-skinned Personal Assistant who genuinely enjoys making someone else’s life and business easier. This is NOT the position for someone who gets offended easily, argues over every instruction, or needs everything sugarcoated. We want someone who is naturally a PEOPLE PLEASER — accommodating, attentive, coachable, and willing to go the extra mile. 💰 PAY: $18–$20 PER HOUR YOU MAY BE A GREAT FIT IF YOU ARE: • Soft-spoken, calm, and pleasant, • Naturally a people pleaser, • Extremely helpful and attentive, • Thick-skinned and emotionally composed, • Highly coachable, • Comfortable receiving blunt/direct feedback, • Able to follow instructions without turning everything into a debate, • Reliable and punctual, • Organized and detail-oriented, • Comfortable working in a fast-moving environment, • Willing to jump in and help wherever needed 🔥 WHAT YOU’LL BE HELPING WITH: The company sells fragrance oils, body butters, incense, and exotic flavored lemonade at festivals, expos, conventions, vendor events, and other high-traffic locations. Your responsibilities may include researching major events and vending opportunities, helping with social-media promotion on TikTok and Instagram, assisting with event preparation, running errands, organizing business activities, communicating with customers and vendors, and handling miscellaneous personal-assistant duties. ⚠️ IMPORTANT: You need THICK SKIN. Feedback may be straightforward and expectations may be high. We need someone who can hear, “No, that’s not what I asked for—fix it,” make the adjustment, and keep moving without allowing it to ruin their day. At the same time, professionalism and mutual respect are expected. If you’re naturally supportive, enjoy helping people succeed, can take direction, and like being the dependable person behind the scenes, APPLY. 📩 WHEN APPLYING: Tell us about yourself, your availability, why you’re a good fit, and whether you consider yourself a people pleaser. Generic one-line applications will be ignored.

    ¡Incorporación inmediata!
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  • Crew Member
    Crew Member
    hace 8 horas
    Jornada parcial
    East Hanover

    Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

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  • Barista – NYC | 787 Coffee
    Barista – NYC | 787 Coffee
    hace 6 días
    $16–$17 por hora
    Jornada parcial
    Manhattan, New York

    BARISTA – NEW YORK CITY $16 per hour + tips + commission 787 Coffee is looking for energetic, reliable, and people-focused humans to join our New York City team. We are more than coffee. We create an experience where customers feel welcomed, energized, and connected. We are looking for baristas who bring great energy, enjoy learning, and know how to turn a simple coffee visit into something memorable. WHAT WE’RE LOOKING FOR Coffee You are excited to learn about espresso, our Puerto Rican coffee, drink preparation, and latte art. Previous barista experience is preferred, but your attitude and willingness to learn matter just as much. Adaptability Coffee shops move fast. You must be comfortable adjusting priorities, supporting different locations when needed, and staying calm during busy moments. Sales You are confident recommending drinks, introducing customers to our products, and helping grow sales through genuine conversations—not pressure. Social You enjoy connecting with people. You welcome customers, remember returning guests, and help create the warm energy that makes 787 Coffee special. YOUR RESPONSIBILITIES • Prepare coffee and specialty drinks consistently, • Deliver friendly and attentive customer service, • Learn our recipes, coffee story, and latte-art standards, • Recommend drinks, food, and merchandise, • Maintain a clean, organized, and fully stocked workspace, • Process orders accurately, • Support teammates during busy shifts, • Follow food-safety and company standards, • Arrive on time and ready to contribute REQUIREMENTS • Reliable and punctual, • Positive, coachable, and open to feedback, • Comfortable speaking with customers and recommending products, • Able to work in a fast-paced environment, • Available for a flexible schedule, including weekends and holidays, • Coffee or hospitality experience is a plus COMPENSATION • $16 per hour, • Tips, • Sales commission, • Training and opportunities for continued growth HOW TO APPLY Send your CV Come grow with us and help create amazing coffee experiences across New York City.

    ¡Incorporación inmediata!
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  • Crew Member
    Crew Member
    hace 8 horas
    Jornada parcial
    Madison

    Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

    Inscripción fácil
  • Barista
    Barista
    hace 8 días
    $20 por hora
    Jornada completa
    Bath Beach, Brooklyn

    CROWD Coffee is looking for experienced specialty coffee baristas to join our team at two Brooklyn locations. We’re currently hiring for: 1. Evening Barista - 9000 Bay Parkway Located inside the MatchPoint building. Typical shift: approximately 2:30-3:00 PM to 8:00 PM, until close. This position is a great fit for someone who may already have another job and is looking for consistent evening shifts. 1. Full-Time Barista - Coney Island Ave & Avenue Y Located at Le Café Grand Prix. We’re looking for one full-time barista to become a consistent part of the team and grow with the location. We’re looking for someone with at least 1 year of specialty coffee experience who is comfortable working independently behind the bar and understands coffee beyond simply following recipes. You should be comfortable with: Dialing in espresso and adjusting grind throughout the day Understanding extraction and making adjustments when needed Milk steaming and consistent latte art Maintaining speed, cleanliness, and organization during service Providing friendly and professional customer service Keeping the coffee bar properly stocked and maintained Strong latte art and solid espresso knowledge are important. Opportunity to grow For the right person, there is an opportunity to grow into a Lead Barista position. Lead Barista responsibilities may include: Inventory management Placing weekly orders Creating and managing staff schedules Opening/closing procedures Maintaining coffee quality and recipes Training new baristas Helping organize daily bar operations Compensation Starting pay: $20/hour + approximately $6–8/hour in tips. We’re open to discussing a higher hourly rate for candidates with strong specialty coffee experience, advanced coffee knowledge, leadership experience, competition experience, or a proven background in high-quality specialty coffee shops. We care a lot about coffee quality, consistency, hospitality, and building a strong team. If you’re serious about specialty coffee and want an opportunity to grow with a local coffee company, we’d love to hear from you.

    ¡Incorporación inmediata!
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  • Chiropractor
    Chiropractor
    hace 14 días
    $35–$50 por hora
    Jornada completa
    Powerhouse Arts District, Jersey City

    We are looking for an energetic and growth-driven Chiropractor with a passion for manual We are seeking an energetic, patient-focused, and growth-driven Chiropractor to join our team at Wellness Centrale. The ideal candidate is passionate about hands-on care, musculoskeletal health, sports rehabilitation, and helping patients improve mobility, function, and overall quality of life. Key Responsibilities: • Perform chiropractic adjustments and manual therapies to enhance musculoskeletal function and alleviate pain, • Conduct comprehensive patient assessments, including posture, movement, and spinal health evaluations, to develop targeted treatment plans, • Utilize evidence-based chiropractic techniques and soft tissue therapies such as Active Release Technique (ART), Graston Technique, fascial manipulation, or similar approaches, • Educate patients on preventative care, rehabilitation exercises, posture correction, and overall wellness strategies, • Maintain detailed patient records and ensure accurate documentation of treatments, progress, and care plans What We’re Looking For: • Doctor of Chiropractic (D.C.) degree from an accredited chiropractic program, • Active New Jersey chiropractic license, • Strong clinical, communication, and interpersonal skills, • Patient-centered approach with an interest in building long-term patient relationships, • Experience in sports rehabilitation, manual therapy, or functional recovery is a plus Why Join Wellness Centrale? • Competitive compensation with growth opportunities, • Supportive and collaborative work environment, • Opportunity to work with a diverse patient population, including active individuals and patients seeking functional recovery, • Hands-on clinical environment focused on quality care and positive patient outcomes, • Opportunity to grow alongside an expanding healthcare practice

    Sin experiencia
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  • Receptionist
    Receptionist
    hace 28 días
    $18–$20 por hora
    Jornada completa
    Manhattan, New York

    Job Title: Medical Receptionist – Audiology Office (Phones & Data Entry) Location: Brooklyn / Queens / Manhattan – Audiology practice About Us Busy, growing audiology practice looking for a friendly, reliable receptionist to be the first point of contact for our patients. We provide hearing evaluations, hearing aids, and related services in a professional but down-to-earth environment. Key Responsibilities Phone & Patient Communication • Answer high volume of incoming calls in a professional, warm manner, • Schedule, confirm, and reschedule patient appointments, • Check voicemails and return calls promptly, • Provide basic information about services, locations, and hours, • Transfer calls to the appropriate provider/office when needed Front Desk & Admin • Greet patients and check them in/out, • Verify and update patient demographics and insurance information, • Collect copays and outstanding balances when applicable, • Maintain a neat, organized, welcoming front desk area Data Entry • Enter patient information into EMR/practice management system accurately, • Scan and upload documents (ID, insurance cards, referrals, audiograms, etc.), • Update notes and appointment statuses in the system in real time General Support • Communicate with audiologists and support staff regarding schedule changes or urgent issues, • Help with basic office tasks: filing, faxing, printing, emailing documents, • Follow office protocols for HIPAA and patient privacy Requirements • Experience:, • Prior medical office or front desk experience strongly preferred, • Experience in audiology, ENT, or other specialty is a plus but not required, • Skills:, • Excellent phone etiquette and clear, friendly communication, • Strong typing and data entry skills with attention to detail, • Comfortable working with computers, email, and multi-line phone systems, • Able to multitask and stay calm when phones are busy, • Personality:, • Patient, kind, and professional with all patients, • Team player who is reliable and punctual, • Willing to learn audiology-specific terminology and office workflows, • Language:, • English required, • Bilingual (English/Spanish or English/Russian/other) is a big plus Schedule & Compensation • Schedule: Full-time (e.g., Monday–Friday, 9am–5pm), • Some flexibility for evenings or Saturdays is a plus, • Compensation: Competitive hourly rate based on experience, plus potential performance bonuses, • Benefits may include paid time off and holidays (can adjust based on what you offer)

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  • Cannoli Production Fryer
    Cannoli Production Fryer
    hace 1 mes
    $17–$19 por hora
    Jornada completa
    Bensonhurst, Brooklyn

    Cannoli Plus is seeking a skilled and dedicated Cannoli Production Fryer to join our team. In this pivotal role, you will be responsible for the precise frying of cannoli shells, ensuring golden perfection and consistent quality. Key Responsibilities: • Operate and maintain frying equipment to produce cannoli shells according to established recipes and production standards., • Monitor oil temperatures and adjust as necessary to achieve optimal frying conditions., • Inspect fried shells for quality, consistency, and adherence to visual standards., • Prepare and manage frying stations, including cleaning, setting up equipment, and ensuring all necessary ingredients are on hand., • Adhere strictly to all food safety, hygiene, and sanitation guidelines., • Work efficiently and safely in a fast-paced production environment., • Assist with other production tasks as needed, contributing to overall team success. Qualifications: • Proven experience in a food production or kitchen environment, with a focus on frying or pastry production preferred., • Ability to follow recipes and production instructions accurately and consistently., • Strong understanding of food safety practices and kitchen hygiene., • Attention to detail and a commitment to producing high-quality products., • Ability to work effectively as part of a team and adapt to changing production needs., • Physical stamina to stand for extended periods and lift moderate weights., • Must have valid work authorization documents

    ¡Incorporación inmediata!
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  • Beverage Server
    Beverage Server
    hace 2 meses
    $20 por hora
    Jornada parcial
    Newark

    🥤 NOW HIRING: DRINK SERVER — $20/HR + TIPS Looking for a friendly, energetic Drink Server to join us at outdoor music festivals, conventions, and special events throughout the NJ/NY area. This is a NON-ALCOHOLIC beverage position — serving specialty cold drinks to customers in a fun, fast-paced event environment. 💰 PAY $20 per hour + TIPS 🎶 THE POSITION We’re looking for someone who: • Has a happy, bubbly, outgoing personality, • Genuinely enjoys meeting and conversating with new people, • Is comfortable engaging with customers and creating a fun experience, • Has excellent customer-service skills, • Can stay upbeat in a busy outdoor festival environment, • Is dependable, punctual, and professional, • Is comfortable working on their feet 👗 EVENT ATTIRE Because most of our events are music festivals, outdoor parties, and entertainment events, your attire should match the atmosphere and theme of the event. We’re looking for someone who: • Has a stylish, fun, festival-ready appearance, • Is comfortable dressing for a music festival/party atmosphere, • Can put together outfits that are fashionable, appropriate, and eye-catching, • Understands that presentation and positive energy are part of the customer experience, • Can adjust their look depending on the specific event or theme 🍹 GREAT OPPORTUNITY FOR: Former or aspiring bartenders, baristas, beverage servers, or anyone interested in hospitality and live events. No alcohol is served. 📅 Events usually take place on weekends 🎵 Music Festivals • Conventions • Outdoor Parties & Events 💵 $20/HR + TIPS If you have great energy, great style, love interacting with people, and enjoy the music festival atmosphere, we want to hear from you! 📩 Apply by sending a short introduction, your weekend availability, and any customer-service, bartending, barista, or event experience.

    ¡Incorporación inmediata!
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  • Student Success & Pathways Officer
    Student Success & Pathways Officer
    hace 2 meses
    $25–$30 por hora
    Jornada parcial
    Manhattan, New York

    The Part-time Student Success & Pathways Officer at The Cooper Union expands access to The Cooper Union’s precollege STEM programs by actively managing the student recruitment and engagement pipeline from initial outreach through application, enrollment, and early academic persistence. Student Success & Pathways Officer — Revised Job Description TITLE: Student Success & Pathways Officer DEPARTMENT: STEM Pre-College Programs (STEM Outreach), School of Engineering REPORTS TO: Director of STEM Outreach TYPE: Part-time: 25 hours/week, Exempt, Non-Union Last Edited: 08.15.2026 JOB SUMMARY The Part-time Student Success & Pathways Officer expands access to The Cooper Union’s precollege STEM programs by actively managing the student recruitment and engagement pipeline from initial outreach through application, enrollment, and early academic persistence. This is a high-autonomy, hands-on role for a fast-paced thinker and exceptionally strong independent operator who can move fluidly between strategy and execution. The successful candidate must be able to identify what needs to happen next, investigate details, solve problems, make sound judgment calls, and move work forward without waiting for step-by-step direction or administrative support. The Officer serves as a one-person recruitment, engagement, and student-pathways operation within the STEM Pre-College Programs team. This individual must be equally comfortable developing a recruitment strategy, calling a school counselor, analyzing application conversion data, cleaning a CRM record, following up with a family, troubleshooting an enrollment issue, creating a tracking system, and noticing that an important detail has fallen through the cracks. This role is best suited for someone who: • Thinks quickly and critically and can assess a situation, determine priorities, and act., • Is naturally inclined to get into the weeds and investigate details rather than assuming someone else will handle them., • Demonstrates exceptional follow-through and is persistent about closing loops., • Can manage multiple active recruitment and student-engagement priorities simultaneously., • Works independently and does not require an assistant or extensive administrative infrastructure to remain organized and effective., • Understands that successful recruitment depends not only on outreach, but also on meticulous tracking, timely follow-up, relationship management, and conversion., • Can distinguish between what is urgent, what is important, and what requires escalation to the Director., • Takes ownership of outcomes rather than simply completing assigned tasks. This is a student-facing, partner-facing, strategic and execution-oriented position grounded in relationship-based recruitment, pathway navigation, operational excellence, and data-informed decision-making. It is not a clerical or administrative “catch-all” position; however, the successful candidate must be willing and able to personally execute the detailed operational work necessary to produce results. CORE RESPONSIBILITIES AND TIME ALLOCATION 1. Strategic Access, Engagement & Recruitment — 6.5 Hours Strategic Focus: Build strong, productive referral pathways that generate qualified applicants while personally managing the details required to move prospective students from awareness to action. Responsibilities: • Build and deepen referral pathways with STEM teachers, guidance counselors, school departments, school leaders, and community-based organizations., • Identify high-potential schools, communities, organizations, and recruitment channels rather than relying solely on broad-volume outreach., • Prioritize fit, preparedness, and conversion over outreach volume alone., • Conduct school visits, information sessions, recruitment presentations, and Zoom meetings for prospective students, families, educators, and partners., • Proactively contact schools and community partners by email and phone rather than waiting for inbound inquiries., • Develop and maintain a comprehensive High School and Community Partner Database., • Maintain accurate records of outreach, responses, follow-ups, referrals, and recruitment outcomes., • Identify stalled relationships or recruitment opportunities and independently determine appropriate follow-up., • Track prospective students and referral sources through the recruitment funnel., • Coordinate recruitment activity with STEM Ambassadors and ensure outreach assignments are completed., • Continually assess which recruitment strategies are producing applicants and adjust efforts accordingly. 2. Student Pathway Navigation — 7.0 Hours Strategic Focus: Ensure students and families clearly understand program opportunities, admissions expectations, readiness requirements, deadlines, and next steps. Responsibilities: • Facilitate structured student and family touchpoints, including office hours, individual pathway consultations, and application support sessions., • Explain admissions standards, timelines, prerequisites, academic-readiness thresholds, and course requirements., • Help students determine which STEM Pre-College opportunities are appropriate for their interests, experience, and academic preparation., • Conduct virtual consultations to support students navigating the application process., • Identify application or enrollment barriers and actively work with families to resolve them., • Clearly communicate the Student and Parent Code of Conduct and program expectations., • Follow up with students and families when required information, documents, decisions, or actions remain outstanding., • Maintain accurate records of significant student and family interactions., • Recognize recurring areas of confusion and recommend improvements to communications, processes, FAQs, or recruitment materials. 3. Enrollment & Application First-Glance Review — 2.5 Hours Strategic Focus: Maintain momentum across active application cycles by identifying incomplete, incorrectly submitted, or stalled applications before they become lost enrollments. Responsibilities: • Conduct first-glance reviews of applications for Summer STEM, STEM Saturdays, and other assigned STEM Pre-College cycles., • Review applications for completeness, adherence to instructions, and required supporting materials., • Identify applicants requiring follow-up and act quickly to prevent unnecessary attrition., • Trigger and personally manage reminder communications through email, text, phone, or approved CRM workflows., • Move students from Incomplete → Submitted → Reviewed → Decision → Enrollment with disciplined follow-through., • Monitor patterns in application abandonment and identify opportunities to improve conversion., • Escalate substantive admissions questions appropriately while independently resolving routine application issues. 4. Persistence Supports — 3.0 Hours Strategic Focus: Identify students who may require additional academic or pathway support and coordinate timely interventions. Responsibilities: • Serve as the Student Success & Pathways Officer for students requiring bridge planning, readiness support, or referrals., • Identify students whose academic preparation, participation, or performance suggests that additional support may be beneficial., • Coordinate appropriate interventions and referrals in collaboration with the Director and instructional staff., • Maintain concise intervention records linking identified needs, actions taken, and outcomes., • Follow through to determine whether interventions were completed and whether additional action is required., • Identify recurring student-success patterns that may inform future recruitment, admissions, or program design. 5. Impact Analytics & Data Storytelling — 2.0 Hours Strategic Focus: Translate recruitment and enrollment activity into actionable information that informs decisions and demonstrates program impact. Responsibilities: • Maintain disciplined tracking of student pipeline movement:, • Interest → Application Started → Application Submitted → Accepted → Enrolled → Participated., • Produce concise, fact-based pipeline updates that quantify progress and identify areas requiring attention., • Compare recruitment channels and strategies to determine which approaches generate stronger engagement and conversion., • Produce reports such as:, • “85 applications started; 72 submitted; 51 accepted; 46 enrolled.”, • Identify bottlenecks, unusual trends, missing data, or conversion gaps rather than simply reporting totals., • Use data to recommend immediate adjustments during active recruitment cycles., • Help translate student recruitment and enrollment outcomes into clear narratives demonstrating reach, access, effectiveness, and ROI. 6. SLATE/CRM Data Hygiene & Systems Navigation — 1.0 Hour Strategic Focus: Maintain accurate systems and reliable student records so that recruitment and enrollment decisions are based on trustworthy information. Responsibilities: • Manage application bins and communication workflows using Bin Manager and related SLATE tools., • Update applications and processes for each new program cycle., • Create and run queries required for recruitment, admissions, enrollment, and reporting., • Generate and send Admission, Waitlist, and Deny communications for each program cycle., • Maintain accurate student records and identify missing, duplicated, inconsistent, or incorrect data., • Troubleshoot routine system issues independently and coordinate with the SLATE team when escalation is necessary., • Verify that reports, communications, and student statuses accurately reflect the underlying records., • Maintain disciplined data hygiene without allowing systems work to consume the broader student-facing purpose of the role. 7. Internal Collaboration & Planning — 3.0 Hours Strategic Focus: Mainta

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