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Job Description Infection Preventionist Licenses RN or LVN Job Details Pay $35-$42 or $45-$50 Job Type Full-time Benefits 401(k) Dental insurance Health insurance Job Description Plan, develop, organize, implement, evaluate, coordinate, and direct our infection control program in accordance with current rules, regulations, and guidelines that govern such requirements in nursing care facilities. Verify that the facility is in compliance with current CDC, CDPH, LACDPH, OSHA, and local regulations concerning infection control or standard/universal precautions. Consult in the development and implementation of the Infection Control Program and protocols. Develop, maintain, and periodically update infection control precautions and aseptic techniques that successfully correct problem areas. Perform COVID-19 related monitoring, contact tracing and reporting (daily/ weekly) Coordinate COVID-19 testing and vaccination Develop Infection Prevention and Control [IPC] Training. Assess learning needs and develop training for the facility residents and Healthcare Personnel [HCP]. Create educational goals, objectives, and strategies using learning principles and available educational tools and technology. Conduct adherence monitoring to: Provide feedback to Healthcare Personnel [HCP] and reinforce training concepts. Evaluate the effectiveness of educational programs and modify them if needed. Directs and coordinates compliance with facilities Antibiotic Stewardship Program and Infection Control Policies and Procedures. Prepare monthly summaries of all resident/personnel infections, corrective action taken, and the results of the corrective action. Submit copies to the Executive Director and Chief Clinical Officer. Prepare summaries of special investigations on the occurrence of nosocomial and community-acquired infections Maintain a written record of all Acquired infections. Participates in clinical meeting; reviews new admissions, new orders, labs/diagnostics, etc. to coordinate compliance with infection control policies and practices. Assist support services in developing, implementing, and conducting in-service training programs relative to infection control. Utilizes epidemiologic principles to conduct surveillance activities and investigations. Must possess the ability to engage tactfully with regulators, facility personnel, residents, visitors, and the general public. Must be able to speak, read, and write the English language in an understandable manner. PECIFIC REQUIREMENTS: Must be a currently Registered Nurse or Licensed Vocational Nurse in accordance with the laws of this state. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served. Must be a supportive team member, contribute to and be an example of teamwork and team concept. Must possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to lift, push or pull 50 lbs. Also, must possess the ability to bend, kneel or stoop. Work Location: In person

Job Description About the level We're hiring one person to drive referral growth in Southern California. We'll bring you in as a Manager or Director depending on what you've built and what you bring. The role, the mission, and the way we operate are the same at every level. Scope, compensation, and title move with experience. The "Who you are" section below describes each level. Apply to the one that fits; we'll confirm it during the process. Who is Accountable? Accountable is an online peer recovery provider. Since 2020 we've supported more than 10,000 people through substance use recovery. We're available in all 50 states, in network with national health plans, and still adding coverage. The company was founded by people in recovery. Every client works weekly with a peer coach, someone with lived recovery experience, and can message their care team in between. That relationship is the center of the program. Around it sits verified at-home toxicology: Bluetooth-connected breathalyzers and guided saliva tests with barcode scanning, so progress is documented rather than self-reported. Care coordination keeps treatment programs and referring clinicians in the loop. Family support brings in the people whose involvement often decides whether recovery holds. For the programs and clinicians who refer, a portal makes handoff simple and a recovery dashboard shows toxicology results and engagement in real time. A clinical director hears about a setback when it happens, not at the next appointment. The platform is HIPAA-compliant. The opportunity Southern California is the market you'll build, working in concert with our leadership team. Every day, treatment centers, clinicians, and discharge planners across the territory decide where to send someone who needs more support, whether that's after treatment, alongside it, or before things get worse. Your job is to make Accountable the first call for the people we can actually help. This is one of the densest treatment markets in the country, and it has seen more than its share of the patient-brokering we describe below. A good name here is worth more than anywhere else we operate. Start with the treatment and clinical community: detoxes, residential, PHP/IOP, outpatient, sober living, and the people who handle treatment planning and discharge. Once those channels are producing, add legal, monitoring, employer, and community relationships where they make sense. A dedicated payor sales team owns insurance contracting. Your focus is referral demand: the treatment centers, clinicians, discharge planners, and community partners who send people to us. This role reports to the Chief Revenue Officer. How we operate Something to be direct about up front: this industry has a long history of paying for patients, and some markets have seen more of it than others. We don't do it. No referral fees, no per-head arrangements, no kickbacks dressed up as marketing agreements. We earn referrals on outcomes, responsiveness, and trust, and we walk away from anything that smells like brokering. If that's the version of this job you're used to, this isn't the place. If you've built your reputation doing this work the right way, or have been waiting to do it somewhere that does, keep reading. What you'll do • Build and work a territory plan with the leadership team covering your market's referral sources. Segment the market, decide together which accounts are worth deeper investment, and adjust as the field teaches you what converts., • Focus first on the treatment side: residential programs, detoxes, PHP/IOPs, outpatient programs, sober livings, and the discharge planners, case managers, admissions teams, clinical leaders, and alumni coordinators inside them., • Build the clinical side: therapists, addiction medicine and psychiatry practices, primary care, and hospital social workers., • Add the legal and monitoring side where it earns its place: interventionists, professional monitoring programs, drug courts, DUI and family law attorneys, probation, and parole., • Go after employer and community accounts when they fit the plan: EAPs, safety-sensitive employers, and recovery community organizations., • Sell consultatively. Learn what a referrer's client actually needs before you pitch, and be willing to say when we're not the right fit. That honesty is what earns the next referral., • Run in-services and lunch-and-learns. Show up at the coalition meetings, professional events, and conferences that matter in this market., • Stay close to every referral. Make sure the handoff is fast, close the loop with the partner, and protect the name you've built here., • Log activity, opportunities, and market intelligence in the CRM the same day., • Share what you learn. Messaging that lands, what competitors are doing, introductions, approaches that failed: bring it back to the outreach team., • Work within Accountable's compliance standards in every referral relationship. Who you are At every level: • You live in Southern California, hold a valid driver's license, have reliable transportation, and want a job that happens outside., • You speak the treatment world's language: detox, residential, PHP, IOP, outpatient, MAT, sober living, and where recovery support fits around each. If you're coming from adjacent healthcare, you'll know this cold within your first month., • You understand how people pay for and access care, including private pay and insurance coverage, well enough to answer a referrer's "what will this cost my client?" question honestly, correctly, and early., • You've carried a number and hit it, and you can explain the math underneath., • You can talk credibly with a clinical director at 10 a.m., an attorney at noon, and a worried parent at 2 p.m., • You're disciplined about CRM. Same-day logging isn't a stretch goal., • You're independent without being territorial. You share relationships and care how the whole outreach organization performs, not just your own number., • You want to be managed on outcomes. A weekly number and a monthly business review are the structure, and you want leadership in the field with you, not just on a dashboard. Manager. You have 5+ years of business development or outreach in behavioral health, addiction treatment, post-acute, or healthcare services, and you know what a discharge planner's day looks like. You have real referral relationships in this market, or you can show us how fast you've built them somewhere else. Director. Everything in Manager, plus: you're already a trusted presence in this market's treatment community, with relationships that can produce qualified referrals in your first quarter, not your first year. You've opened a market before, or built a territory from an early stage, and can walk us through the account math, the channels, what worked, and what you'd do differently. Nice to have • Experience turning a territory strategy that worked into something other reps could run., • Personal or family recovery experience. Valued here, never required. Compensation and benefits Level is set during the hiring process based on experience, market relationships, and what you've produced in past territories. • Manager: $90,000–$115,000 base, plus performance bonus., • Director: $110,000–$130,000 base, plus performance bonus, with target total compensation of $150,000–$175,000. All levels: medical, dental, and vision; paid time off; mileage reimbursement for field work; reimbursement for approved business expenses such as parking, tolls, partner education, and professional events. Expect some evening, weekend, and overnight travel for the accounts and events that warrant it. Accountable is an equal opportunity employer. We celebrate recovery in all its forms and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, or recovery status. People in recovery are strongly encouraged to apply. Powered by JazzHR QprNkezFXi

Job DescriptionDescription: Description of Responsibilities The Intake Specialist is responsible for the coordination of patient services with the nursing, delivery, and pharmacy departments. Responsible for facilitating the timely evaluation and acceptance of patients referred for service to meet the needs of the patient and customers as requested. Assists the entire intake process from taking referrals and verifying insurance to obtaining documentation and ensuring a smooth transition to the Reimbursement team. Responsibilities of the Intake Specialist include the following: 1. Report any misconduct, suspicious or unethical activities to the Compliance Officer., 2. Responsible for assisting with referral coordination activity between Sales, Hospital Case Managers/Physicians and Operations. Ensures all benefits and documentation verification is obtained and accurate to minimize payor and reimbursement issues that could result in claims denials or write offs. 1. Ensure timely and accurate verification of insurance during the initial onboarding process and insure eligibility and authorization status of insured prior to service being provided., 2. Ensures compliance with local and federal regulations, accreditation standards and corporate policies to drive effectiveness and consistency in operations., 3. Model behaviors that demonstrate and support company culture, values, and mission statement daily., 4. Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary company data., 5. Monitors adherence to Policies and Procedures, auditing, as necessary. Ensure Intake department is using appropriate forms, obtaining all proper and complete insurance verifications, and obtaining all authorizations., 6. Ensures the appropriate notification of patients regarding their financial responsibility, benefit coverage and payor authorization for services to be provided., 7. Participate in in-service education programs provided by the pharmacy., 8. Completes all required projects and reports in a timely fashion on a daily, weekly, or monthly basis per the direction of the leadership., 9. Complete special projects as assigned by Leadership within established timeframes., 10. Perform other related duties as assigned by supervisor. Intake Department Responsibilities: 1. Communicate with patients to obtain information required to process prescriptions, refills, access benefits and apply charges against co-pay cards, 2. Investigate and verify benefits for pharmacy and medical third-party claims for assigned cases, 3. Obtain prior authorizations; initiate requests, track progress, and expedite responses from insurance carriers and other payers, and maintain contact with customers to keep them continuously informed, 4. Review for accuracy of prescribed treatment regimen prior to submission of authorization, 5. Facilitate appeals process between the patient, physician, and insurance company; compose clinical appeals letters based off of specific denial reason and patient's clinical presentation and coordinate appointment of representative document 1. Complete status check with insurance company regarding receipt/outcome of prior authorization and appeal; obtain approval information and activates copay cards based off eligibility and specific drug prescribed, 2. Track, report and escalate service issues arising from requests for authorizations, financial assistance or other issues that delay service, 3. Notify patients when their prescription has been transferred and follow up with specialty pharmacy to confirm the prescription was received (in some jurisdictions), 4. Coordinate verbal transfer by a pharmacist if specialty pharmacy has no record of prescription (in some jurisdictions); confirm with patient that prescription was received from alternate specialty pharmacy., 5. Complete a series of assessments mandated by either manufacturer contracts or operations and facilitate patient enrollment with manufacturer Hubs when required., 6. Document case activity, communications, and correspondence in computer system to ensure completeness and accuracy of patient contact records, 7. Ensure that work activities are conducted in compliance with regulatory requirements and the organizations defined standards and procedures, and in a manner that provides the best available level of service and quality., 8. Perform or assist with any operations, as required to maintain workflow and to meet business needs, 9. Must be able to perform the essential job functions of this position with or without reasonable accommodation., 10. Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, and policies., 11. Report any misconduct, suspicious or unethical activities to the Compliance Officer, 12. Participate in surveys conducted by authorized inspection agencies., 13. Participate in the pharmacy's Performance Improvement program as requested by the Performance Improvement Coordinator 1. Participate in pharmacy committees when requested. Requirements: Minimum Qualifications: 1. Minimum 3 years of experience in supervision of staff with responsibility for hiring, monitoring productivity, writing performance evaluations, and disciplinary action. Minimum 6 years of experience in intake/admissions., 2. Bachelor's degree in Healthcare Administration or Business-related field, or 6 years' experience in Intake preferred., 3. At least 2 years of experience applying knowledge of Medicare, Medicaid, and Managed Care reimbursement guidelines., 4. Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems., 5. Experience collaborating with internal resources to develop strategies that meet department goals within budget and established timelines., 6. Intermediate level skill in Microsoft Office. Physical Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions in this job description: 1. The employee is regularly required to stand, walk, and sit, as well as talk and hear., 2. The employee is required to use hands to operate vehicles and office equipment., 3. The employee must occasionally lift and/or move up to 30 pounds., 4. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. Salary Description $30 - $35

Job Description Position Title: Associate Director of Marketing & Business Development Department: Business Development Reports To: President/ Chief Executive Officer or designee Position Summary Tarzana Treatment Centers (TTC), a leading nonprofit behavioral healthcare provider, is seeking an Associate Director of Marketing & Business Development to support payer relations, contract management, and revenue growth across managed care, private insurance, and private pay services. Qualifications • 3 to 5 years’ experience in Substance Use and Mental healthcare business development, managed care contracting, or payer relations, • Strong analytical, negotiation, and relationship‑building skills, • Ability to work cross‑functionally and present data to leadership, • Knowledge of primary care a plus, • Bachelor's degree or above. Key Responsibilities • Manage develop and maintain insurance contracts, including performance analysis and rate optimization, • Resolve managed care, private insurance, and private pay issues, • Support accounts receivable related to managed care contracts, • Build and maintain relationships with health plans, hospitals, medical groups, and self‑insured employers and other referral sources, • Co‑chair Business Development meetings and present utilization and admissions data, • Collaborate with community liaisons on marketing and growth strategies, • Ensure consistency of TTC’s brand and image across outreach materials HOURS: Flexible Generally, 8 Hours per Day / 5 Days per Week Benefits Package • Medical Insurance, • Dental Insurance, • Vision Care Plan, • Life Insurance, • Paid Holidays, • Flexible Spending Account (FSA), • Paid Vacation Time, • Sick Time, • 401(k) Retirement Plan, • Competitive wages, • Stability and career advancement, • Continuing Education Opportunities Why TTC • Mission‑driven nonprofit organization, • Competitive salary and full benefits, • Opportunity to expand access to high‑quality behavioral healthcare SETTING Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. #SJ2021

Job DescriptionDescription: Position Responsibilities Administration Procedures • Administers leaves and passes in CIS to adhere to DOL policies., • Conducts individual counseling sessions at least monthly and uses RAP format to document., • Conducts group sessions as assigned., • Enters monthly case-notes in CIS using RAP format., • Assists students in seeking advanced training opportunities, i.e., technical training or college admittance., • Maintains and documents communications with parents, guardians and Admissions Counselors in regard to the resolution of students’ problems., • Establishes meaningful working relationships with other staff members and acts as a resource person to help these individuals deal positively with student behavior., • Visits classrooms and dormitories to establish meaningful working relationships with instructors and residential advisors and acts as a liaison between students and these departments., • Provides information to the Student Personnel Officer (SPO) and, upon request, represents the students at review panels., • Meets with SPO for consultation on individual and group problems., • Develops referrals and receives copies of all individual progress reports and disciplinary hearings from instructors, disciplinary officers, Residential Supervisors and other staff and provides follow-up information., • Serves as a member of committees to review policies and procedures relating to the counseling program and the Center’s operation as directed., • Facilitates, monitors and conducts Evaluations of Student Progress (ESP’s)., • Transports students to and from bus stations and other scheduled appointments when necessary., • Works toward meeting performance management goals that include: % of completers, % of AWOL separations with HSD/GED; CTT completion, CTT credential., • Follows CDSS plan and Code of Conduct system daily., • Conduct and document AWOL follow up by PRH requirements., • Maintains updated monthly CIS case notes in required format on assigned students., • Maintains good housekeeping in all areas and complies with safety practices., • Complies with all DOL guidelines, OFCCP regulations, Job Corps notices and bulletins, and Center policies and procedures., • Models, mentors, monitors appropriate Career Success Standards., • Helps students become more employable through continuous reinforcement., • Participates in PRH mandated staff training. Failure to participate may result in disciplinary action up to and including termination., • Performs other duties as assigned. Position Competencies Effective Communication • Presents information both clearly and concisely and regularly confirms correct interpretation of information., • Very high standard of communication skills both written and oral for the presentation of facts and ideas., • Written communication must be clear, concise, easy to read and comprehend. Organization of Work • Demonstrates the ability to handle several projects simultaneously., • Implements the key principles of time management, task allocation and priority assignment in addition to personal organization., • Continually seek ways to improve the service provided via development of professional skills and personal growth., • Initiates and responds to suggestions for improving service.Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. Proficiency with advanced Microsoft Office applications including Word, Power Point and Excel. Experience Minimum of one-year experience in counseling or related field. Two years’ experience working with youth and young adults. Education Bachelor’s degree in counseling, psychology or social work required. (including 15 semester hours of instruction in social services-related instruction). Master’s degree preferred. Certificates, Licenses, Registrations Valid State Driver’s License. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, arms, talk, and listen. The employee is occasionally required to sit; to use hands to finger, handle, or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.

Job DescriptionPosition Summary The Patient Experience Specialist is responsible for establishing, leading, coordinating and the oversight of the hospital's comprehensive program to continuously improve the experience of patients and to promote an organization wide approach to patient-centeredness and engagement. The PX Specialist serves as a change agent and works closely with hospital leaders in identifying priority areas, developing goals, planning improvement, and measuring effectiveness. Recognizes that the patient experience encompasses quality, safety and service encounters, and that sustained improvement requires an engaged workforce. Required Qualifications • 5 years of experience in Hospital, Health Plan or Physician Office/Group setting, • Strong written and verbal communication skills, • Strong planning, organizational, and change management skills., • Computer literacy and proficiency with MS Office Products including Word, Excel and PowerPoint, • Demonstrated ability to influence, develop and lead employee at all levels, • Ability to maintain flexibility and work well in a fast paced, constantly changing environment, • Ability to establish and maintain effective working relationships across the organizationPreferred Qualifications, • Bachelor's Degree in healthcare, business or related field and/or combination of equivalent work/education experience, • One year previous experience in PX, • Previous Supervisory and/or Management experience, • Bilingual skills to communicate effectively with patients and families Physical Requirements These are requirements normally expected to perform regular job duties. Reasonable accommodations may be made in compliance with the Americans with Disabilities Act of 1990, and applicable, state and local law, to enable individuals with disabilities to perform the essential functions. Incumbent must be able to successfully perform all of the essential functions of the job with or without reasonable accommodation. • Standing - Constantly, • Walking - Constantly, • Sitting - Constantly, • Reaching with Hands and Arms - Occasionally, • Climb or Balance - Occasionally, • Stooping, Kneeling, Crouching, or Crawling - Occasionally, • Talking - Constantly, • Hearing - Constantly, • Seeing - Constantly, • Performing repetitive motions with arms or hands - Frequently, • Lifting, carrying, pushing or pulling up to 10 lbs - Occasionally, • Lifting, carrying, pushing or pulling up to 25 lbs - Occasionally, • Lifting, carrying, pushing or pulling up to 50 lbs - Occasionally, • Lifting, carrying, pushing, or pulling greater than 50 lbs - None, • Driving - Frequently Essential Job Functions / Major Areas of Responsibility The essential functions below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position. • Develops and leads the execution of the hospital's patient experience strategy in cooperation with corporate and local delivery system senior leadership; works with hospital staff to achieve improved quality and patient satisfaction, cost efficiency in care delivery, highest volume of visits and admissions, competitive differentiation and best-in-class profitability. Serves as liaison with Corporate Chief Experience Officer (CXO) and ensures continuity and consistency of PX strategies throughout assigned hospitals., • Serves as a subject matter expert on established and evolving best practices related to service and patient engagement and facilitates strategic planning and development of detailed work plans. Seeks greater understanding of key drivers contributing to patient satisfaction through the analysis of patient survey data, interpreting patient complaints, establishing patient advisory councils, where appropriate, participate in employee training, and working with leadership to identify and fix problems., • Co-chairs Hospital's Patient Excellence Committee to develop and share creative, sound solutions to communicate patient experience issues including but not limited to: Best Practices, Communication Channels, Employee Engagement, Patient & Family Engagement, Service Excellence, Availability & Use of Technology, and other means to drive a positive healthcare experience., • Continually anticipates the future of healthcare delivery and drives innovative change in the patient experience. Keeps management informed about trends, issues and best practices relating to patient experience technology., • Collaborates with the Risk Management and Quality & Patient Safety Departments in the process of complaints and grievances to include tracking, trending and timely follow-up. Advocates on behalf of the patients and their families. Pay Rate: Min - $70,304 l Max - $82,976 Job Listing ID: 1861772

Job DescriptionPosition Summary The Patient Experience Specialist is responsible for establishing, leading, coordinating and the oversight of the hospital’s comprehensive program to continuously improve the experience of patients and to promote an organization wide approach to patient-centeredness and engagement. The PX Specialist serves as a change agent and works closely with hospital leaders in identifying priority areas, developing goals, planning improvement, and measuring effectiveness. Recognizes that the patient experience encompasses quality, safety and service encounters, and that sustained improvement requires an engaged workforce. Required Qualifications • 5 years of experience in Hospital, Health Plan or Physician Office/Group setting, • Strong written and verbal communication skills, • Strong planning, organizational, and change management skills., • Computer literacy and proficiency with MS Office Products including Word, Excel and PowerPoint, • Demonstrated ability to influence, develop and lead employee at all levels, • Ability to maintain flexibility and work well in a fast paced, constantly changing environment, • Ability to establish and maintain effective working relationships across the organizationPreferred Qualifications, • Bachelor's Degree in healthcare, business or related field and/or combination of equivalent work/education experience, • One year previous experience in PX, • Previous Supervisory and/or Management experience, • Bilingual skills to communicate effectively with patients and families Physical Requirements These are requirements normally expected to perform regular job duties. Reasonable accommodations may be made in compliance with the Americans with Disabilities Act of 1990, and applicable, state and local law, to enable individuals with disabilities to perform the essential functions. Incumbent must be able to successfully perform all of the essential functions of the job with or without reasonable accommodation. • Standing - Constantly, • Walking - Constantly, • Sitting - Constantly, • Reaching with Hands and Arms - Occasionally, • Climb or Balance - Occasionally, • Stooping, Kneeling, Crouching, or Crawling - Occasionally, • Talking - Constantly, • Hearing - Constantly, • Seeing - Constantly, • Performing repetitive motions with arms or hands - Frequently, • Lifting, carrying, pushing or pulling up to 10 lbs - Occasionally, • Lifting, carrying, pushing or pulling up to 25 lbs - Occasionally, • Lifting, carrying, pushing or pulling up to 50 lbs - Occasionally, • Lifting, carrying, pushing, or pulling greater than 50 lbs - None, • Driving - Frequently Essential Job Functions / Major Areas of Responsibility The essential functions below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position. • Develops and leads the execution of the hospital’s patient experience strategy in cooperation with corporate and local delivery system senior leadership; works with hospital staff to achieve improved quality and patient satisfaction, cost efficiency in care delivery, highest volume of visits and admissions, competitive differentiation and best-in-class profitability. Serves as liaison with Corporate Chief Experience Officer (CXO) and ensures continuity and consistency of PX strategies throughout assigned hospitals., • Serves as a subject matter expert on established and evolving best practices related to service and patient engagement and facilitates strategic planning and development of detailed work plans. Seeks greater understanding of key drivers contributing to patient satisfaction through the analysis of patient survey data, interpreting patient complaints, establishing patient advisory councils, where appropriate, participate in employee training, and working with leadership to identify and fix problems., • Co-chairs Hospital’s Patient Excellence Committee to develop and share creative, sound solutions to communicate patient experience issues including but not limited to: Best Practices, Communication Channels, Employee Engagement, Patient & Family Engagement, Service Excellence, Availability & Use of Technology, and other means to drive a positive healthcare experience., • Continually anticipates the future of healthcare delivery and drives innovative change in the patient experience. Keeps management informed about trends, issues and best practices relating to patient experience technology., • Collaborates with the Risk Management and Quality & Patient Safety Departments in the process of complaints and grievances to include tracking, trending and timely follow-up. Advocates on behalf of the patients and their families. Pay Rate: Min - $70,304 l Max - $85,406 Job Listing ID: 1861301

Monterey Park Hospital, a 101-bed acute care facility located in the San Gabriel Valley of Los Angeles County, is seeking a Case Manager for our Utilization Review Department. This is a full-time, 8-hour day shift position reporting to the Chief Operating Officer. The work schedule for this position will be Saturday through Wednesday. The Case Manager's primary role is to obtain all functions associated with Continuum of Care for adult and pediatric patients from Pre-Admission/admitting through post discharge placement. The Case Manager will initiate the admission review, prioritize continue stay reviews, and review post hospital care plans with the physician, family and medical care team. The Case Manager will process TAR submissions and maintains knowledge of Interqual and MCG guidelines to evaluate medical necessity for Pre-Admission, admissions or continued stay. The Case Manager will refer high risk and/or questionable cases to the UR Physician Advisor regarding inappropriate admission, and level of care and works with the attending MD and Physician Advisor to assist with discharge. The Case Manager is familiar with and responsible for MPH capitated patients. The Case Manager will perform telephonic/FAX review with contracted health plan/medical group regarding authorization and treatment plan, will interface with attending MD and consultants in a timely manner regarding inpatient authorization, length of stay and discharge plan. The Case Manager will coordinate authorization/certification with third party payor financial counselor to ensure appropriate coverage for entire stay. The Case Manager will refer high-risk cases to Social Services and Quality Improvement. He/she assists the MD with insurance appeals, and maintains communication with the Department of Nursing, Medical Records, Social Services and Admitting. The Case Manager will initiate discharge planning the next first working day of admission. Review/assist post hospital care plan with MD/patient/family, Lead Case Manager and the medical care team. Collects data relevant to the discharge plan. Coordinates nursing facility placement. Responsible for coordination, development, and implementation of the discharge plan under the direction of the Lead Case Manager, Communicates via phone with health plan/medical group case managers/coordinators regarding the discharge plan. • Current California RN license or current CA LVN license required with 3-5 years case management (Utilization Review) and/or equivalent preferred., • 1 year relevant experience in hospital case management., • Bachelor's Degree preferred., • Current BLS certification preferred.

Job Description:\n\nCompany Description\n\nAlliant University is a professional practice University committed to excellence in four areas: Education for Professional Practice, Scholarship, Multicultural and International Competence and Community Engagement. The University provides students with the highest quality of education through excellence and innovation in academic scholarship, applied training and research, and community service, particularly to underserved populations. Through its Mission, the University's goal is to equip students with the competencies they need to provide public benefit and make an impact in their communities by addressing major contemporary social issues. Core competencies of the University's training programs include cultural diversity, which is infused in courses and field placements and is manifest in the diversity of its students, faculty.\n \nOur Mission:\n Alliant University prepares students for professional careers of service and leadership, and promotes the discovery and application of knowledge to improve the lives of people in diverse cultures and communities around the world.\n \nOur Vision:\n An inclusive world empowered by Alliant alumni.\n \nOur IMPACT Values:\n\n Inclusion: We value and engage the rich diversity of the Alliant community.\n Mentoring: We provide guidance and create enabling environments for success.\n Passion: We bring enthusiasm, creativity, and authenticity to our work.\n Accountability: We act with integrity and responsibility in all we do.\n Communication: We are responsive, transparent, and respectful in our interactions.\n Teamwork: We collaborate to develop innovative solutions for our community.\nJob Description\n\nPosition Summary:\nUnder the guidance of the Associate Vice President, or their designee, the campus director plays a pivotal role in supporting the campus's recruitment and admissions initiatives. This role also leads the student services functions to enhance the overall candidate experience, bolster student retention, and drive graduation success. Key responsibilities encompass Recruitment, Admissions, Student Advising, Campus Operations, Accessibility Services, International Student Advising, Tutoring, Military/Veterans Affairs, Orientation, Commencement & Community Activities, and resolving student issues.\nThe Campus Director will oversee daily operations and serve as the primary decision-maker for local management and overseeing campus activities. This position may also supervise onsite IT, facilities and other support roles and shares a reporting relationship with other campus staff, including those in Admissions and Financial Aid, within a matrix environment.\n \nSalary Range: $76,000 - $80,000 annualized exempt position.\nBenefits Plans Include: Medical/Prescription, Dental, Vision, Health Care & Dependent Care Flexible Spending Accounts, Voluntary Life and AD&D, Voluntary Benefit Plans: Accident, Critical Illness, or Hospital Indemnity Insurance, Legal Plan, Transportation Spending Account, Employee Tuition Waiver.Qualifications\n\nMinimum Qualifications:\nEducation: Master’s degree in Education, Counseling, Management, or a related field, or an equivalent combination of education and professional experience. \nExperience: Five (5) years of progressively responsible higher education or closely related professional experience, preferably in graduate or professional education. Supervision experience of professional staff required. Demonstrated success in leading teams of diverse employees as well as experience with enlivening and fostering a climate that values and embraces all forms of human diversity.\nCertifications, Licenses, etc.: None.\n\nAdditional Information\n\nSkills:\n• Proficient computer skills with Microsoft Office applications (especially Word & Excel), CARS, CX integrated database or equivalent databases.\n• Supervision skills needed as well as advanced advising skills, effective organization and written and oral communication skills, substantial teaching and advising skills.\n• Demonstrated ability to communicate effectively (both in writing and verbally) with a diverse student, faculty and community is essential\n• Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse backgrounds.\n• The position requires multi-tasking abilities, exceptional interpersonal/cross-cultural communication skills,\n• A high degree of multicultural and international competency,\n• The ability to organize and plan work, and the ability to complete tasks with accuracy and meet deadlines.\n• Proven ability to work effectively as a team player.\n• Highly motivated, focused and results oriented.\n• Ability to exercise discretion and tact in all interpersonal contacts, and to maintain confidentiality at all times.\n• Ability to manage multiple tasks according to required deadlines and maintain composure under high stress conditions.\n• Ability to be optimistic, positive and supportive in all interactions with others.\n• High level of accuracy and attention to detail.\n \nDuties & Responsibilities:\nReasonable accommodation may be made to enable individuals with disabilities to perform essential functions.\n• The Campus Director is responsible for the operational effectiveness, growth and successful day-to-day operation of the assigned campus, provides leadership, oversight, and management for IT and facilities.\n• Provide leadership, oversight and management for developing programs and services which support the University’s vision of the recruitment, enrollment, retention, and graduation of students.\n• Help to facilitate seamless integration of the student experience from the point of admission through transfer assessment and registration, course enrollment, and course/degree completion.\n• Serves as the key person for the delivery of academic and student support services including student Advising, Accessibility Services, International Student Advising, Tutoring Military/Veterans Affairs, Orientation, Commencement, and student issue resolution.\n• Serves as the Student Advisor for students enrolled at the Campus and uses independent judgement to monitor students’ academic success through ongoing outreach, advising meetings, and daily monitoring of attendance list, non- financially cleared (NFC) list, and non-registered list. Assist students with registration, study plans, degree audits, transfer evaluation, advancement to candidacy, tuition payments, and financial aid resources.\n• Develop, implement, and monitor a proactive advising and appreciative advising model to support student success.\n• In partnership with the campus community, implement and execute the Net Promoter Score action plan to improve student success (i.e., retention, persistence, and graduation rates) and enhance student satisfaction.\n• Problem solving student issues and concerns. May serve as the student services liaison to SERC (Student Evaluation and Review Committee). Responsible for the implementation of student conduct procedures.\n• Lead and facilitate a customer-centered environment that is responsive and provides high-quality, timely services to students; Assist program directors and faculty in the ongoing improvement of program related operating processes, procedures, and protocols, to operationalize and maintain academic standards.\n• Ensure Human Resources policies and procedures are upheld to assure compliance with the federal and state regulations, university policies, and collective bargaining agreements.\n• Perform other related tasks, duties and responsibilities as required, assigned or directed.\n \nSupervisory Responsibility:\nDirect Reports: Advisor(s), IT/Facilities Coordinator, Campus Resource Coordinator, Security, Student Assistants and other campus support roles.\nIndirect Reports: The following campus positions report to the Campus Director, Student Advisor in a matrix relationship with the functional leadership of the University: Admissions and Financial Aid. Consults with and provides support to library staff.\n \nContact Responsibility:\nInternal: Interacts with supervisor to receive direction and instructions and/or review of work results. This position with work closely with colleagues in multiple departments including Academic Deans, campus-based Program Directors, Associate Provosts, Human Resources and IT Departments as well as other University Campus Managers/Directors to support both students and colleagues in achieving student success and Department goals. Consults with and provides support to library staff.\nExternal: Interacts with other academic institutions and members of the local community.\n \nPrimary Work Location, Hours & Travel Requirements:\nOffice Location: LA Campus - 1000 S Fremont Ave Building A7, Alhambra, CA 91803\nWork Hours: Standard office hours, with required evening and weekend hours to support events and campus operations.\nTravel: Occasional travel to support events and campus needs.\n \n \nBackground Check Requirements:\n Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current University employees who apply for the position.\nAdditional Information:\n Anti-Discrimination Policy: Alliant University prohibits unlawful discrimination, harassment or retaliation in its educational programs, services and activities, and in employment practices, including but not limited to internal promotions, training, opportunities for advancement, terminations, relationships with outside vendors, use of contractors and consultants, and in its admission or access thereto, on the basis of race, ethnicity, national origin or descent, color, creed, religion, sex, age, marital status, disability (including physical, disease, psychiatric or psychological disability), medical condition, pregnancy, veteran status, sexual orientation, gender identification or expression, hair style or texture associated with race, or any other characteristics protected by applicable law.\nAlliant University is an Equal Opportunity Employer, committed to ensuring a high quality of education through the diversity of the University community and the curriculum. Women, people of color, people with disabilities and people from other underrepresented groups are encouraged to apply, as we actively seek to increase diversity at all levels. The University will conduct its programs, services and activities consistent with applicable federal, state and local laws, regulations and orders.\n Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.\nApplicants with disabilities and applicants who require assistance completing an application may contact Office of People & Culture (Human Resources) at peopleandculture@alliant.edu or 858-635-4509.\nThe California Consumer Privacy Act (CCPA) requires that we provide you with this Notice at Collection for California Employees and Applicants. This notice is about the collection and use of your personal information. We encourage you to read this notice carefully.\nGoverning legislation: Titles VI and VII of the Civil Rights Act of 1964, the Civil Rights Act of 1991, Title IX of the Education Amendments Act of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, the regulations implementing these statutes, and applicable federal and California law.\nAlliant University is a smoke and tobacco free environment.\n \n\n \n \nDisclosure requirements pertaining to the collection of your personal data:\n\n Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.\nThe retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.\nYou can contact the company’s Data Protection Officer at the above-mentioned postal address. \nFurther information on data protection and your rights can be found here.\n \nRecruiting-Platform powered by SmartRecruiters.

Job Description Job Summary: Under supervision of the Chief Student Services Officer and in close collaboration with the Admissions and Marketing teams, the Admissions Recruiter (RAOS) helps expand awareness of UWest's unique educational offerings and attract prospective students who are seeking meaningful, purpose-driven learning. University of the West seeks an enthusiastic, relationship-oriented, and mission-driven Recruiter/Admissions Outreach Specialist to This position is ideal for an enthusiastic, relationship-oriented, and mission-driven individual who genuinely enjoys meeting people, building connections, engaging with young adults, and sharing the value of higher education. The RAOS is an energetic, charismatic, creative recruitment expert who is passionate about the transformative power of whole-person education—an approach that nurtures intellectual, professional, ethical, emotional, and spiritual development. The RAOS serves as a visible ambassador for UWest and plays a key role in communicating the University's mission, values, and academic programs to prospective students, families, educational partners, and community organizations. The main responsibilities of this position are divided between recruitment/outreach (approx.70%) and office/administrative duties (approx. 30%). Job Duties and Responsibilities: • Recruit prospective students through outreach activities, events, presentations, and relationship-building efforts., • Develop and maintain strong relationships with high schools, community colleges, educational organizations, and community groups., • Represent UWest at college fairs, recruitment events, campus tours, open houses, and virtual information sessions., • Engage prospective students and families through phone calls, emails, text messaging, social media, and in-person meetings., • Communicate the benefits and unique value of a UWest education in a compelling and authentic manner., • Assist with admissions operations, including inquiry and applicant follow-up, application processing, document collection and tracking, data entry, CRM record maintenance, and enrollment workflow coordination., • Collaborate with faculty, staff, alumni, and current students to support recruitment initiatives., • Utilize CRM systems and other technology tools to track recruitment activities and manage prospective student data., • Assist in developing creative marketing, outreach, and enrollment strategies., • Generate new ideas and opportunities to increase awareness of UWest programs and strengthen enrollment pipelines., • Stay informed about higher education trends and student interests., • Other duties as assigned. Qualifications: • Bachelor's degree required., • Experience in admissions, recruitment, marketing, sales, customer relations, education, or community outreach is highly desirable. Higher education experience preferred., • Excellent verbal and written communication skills, • Team-oriented mindset and ability to collaborate with colleagues across departments., • Strong interpersonal and relationship-building abilities., • Ability to speak comfortable to groups and to engage effectively with diverse audiences., • Familiarity with CRM systems, Microsoft Office, social media platforms, and emerging communication technologies., • Ability to travel locally and occasionally work evenings or weekends for recruitment events., • Appreciation of UWest's commitment to diversity, intercultural understanding, and Humanistic Buddhist values., • English and Chinese bilingualism is a plus. Knowledge, Skills and Abilities Required: • Eagerness for meeting new people and building genuine relationships., • Ability to talk and connect with young people and help them discover their educational and career paths., • A personality that is naturally outgoing, approachable, and positive., • Charisma and confidence to effectively present and promote UWest's programs and mission., • Curiosity about education and belief in lifelong learning., • Understanding of the concept of whole-person education., • Creative thinking and innovative approaches to student recruitment., • Work ethic that is self-motivated, energetic, and resilient., • Growth mindset and strong sense of purpose.

Job Description About Sunnyside Nursing Post-Acute Care Centrally located in Torrance, California, Sunnyside Nursing and Post-Acute Care provides sub-acute nursing care, rehabilitation services, skilled nursing, and long-term care. Our compassionate staff offers individualized care plans for each resident to ensure personalized care is provided to all our patients with a goal to return home. Our team of qualified professionals provides compassionate care by: • Maintaining high medical integrity, • Fostering a team spirit among staff, • Creating friendly, beautiful surroundings for our residents and their visitors We understand the importance of creating a comfortable and nurturing atmosphere, whether residents stay for short-term treatment or long-term care. We are looking for a Unit Director of Nursing (UDON)/ Unit Manager (RN) to lead a 60-bed plus skilled nursing unit. We require a compassionate and responsible individual capable of providing outstanding quality care and customer service with strong ability to manage staff, residents, and families on the unit. UDON reports directly to the Chief Clinical Officer (CCO). Job Description • Review 24-hour Report., • Daily Review of Change of Conditions, New/Re-Admissions, Daily Rounds, and discussing during Clinical Rounds., • Monitor the Unit’s Risk Management Program and ensure all Incidents are reported timely, investigation reviews are completed daily. Maintain Log for Incident Reports (Med room). Lead Interdisciplinary Team (IDT) incident review. Review Resident on the Falling Star Program. Coordinate with the SNE every month for QAPI reports. May Attend Monthly/Quarterly QAPI Meetings as indicated., • Review Baseline Care Plan for accuracy and completion for all New Admissions (within 48 hours) and coordinate care with other IDT members for completion of sections and signatures., • Monitor residents with wounds. Coordinate with Treatment Nurses for interventions, preventative measures and other devices for proper application., • Monitor staffing Assignments/Schedules and coordinate with the Staffing Director. Oversee Call-Offs/Replacements., • Attend Daily, Weekly, Monthly Meeting as scheduled: IDT Meetings as indicated. Daily Clinical rounds, Department Head Leadership Standup, Behavior Meetings, Wound and Weights Meeting, RNA meetings, Safety Meetings, QAPI Meetings, Risk Management Meetings, Clinical/Administration Team Meetings., • Manage Family and Resident Concerns. Escalate formal/significant complaints to Facility Leadership. Provide Re-Education/Interventions for Chart Audit Deficiencies and other performance-related concerns., • Audit Unit Medication Carts PRN for Administration Completion and Controlled/Narcotic Medications Reconciliations, Blood Glucose Quality Monitoring., • Meet and Greet with new Admissions to ensure customer satisfaction. And address any concern promptly. Attend Physician Rounds., • Address concerns/issues timely. Review Licensed Nurses Audits for follow-up and coordinate with Unit Clerk and Medical Records Director. Provide education or counseling if indicated., • Review all Discharged Medical Records for completion of documentation and other forms., • Available to answer calls after hours. Requirements Must have a current and active California RN License A minimum of five year experience in nursing supervision in a skilled nursing facility/long term care Great working knowledge of PCC Great communication and critical thinking skills Must be authorized to work in the United States Shift: Monday - Friday (8:00-5:00) Some Weekends as Manager On Duty Benefits Why Work for Sunnyside Nursing & Post-Acute Care • Top of the Market Wages RN: ($135,000 - $140,000 annually), • Paid orientation and training, • Opportunities for growth, • Paid sick leave/paid holidays, • Medical, dental, vision, and supplemental insurance, • 401K, • Loving and caring work environment We take great pride in meeting or exceeding CDC and CMS standards. On-site experts provide teaching, coaching, and support on infection prevention practices. In addition, we maintain an abundant supply of PPE, including N95/KN95 masks, for all who provide care and services to our patients and residents. Our multiple testing capabilities, including Point-of-Care (POC) testing, are available at every location and comply with CMS and local guidance If hired, we require that all employees be vaccinated, unless a medical or religious accommodation is needed. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer. We celebrate diversity & pride ourselves on creating an inclusive environment for all employees and residents.

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