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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    hace 11 días
    $2800–$4800 mensual
    Jornada completa
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus. Benefits: • Professional development assistance, • Referral program

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  • Fabricator
    Fabricator
    hace 24 días
    $64663.77 anual
    Jornada completa
    Manhattan, New York

    Fabrication Lab Technician The Fabrication Lab Technician supports the PrintFX/Fabrication Lab (FabLab) by delivering high-quality digital fabrication and print services to the FIT community. This role provides technical expertise in 2D and 3D production processes, including file preparation, equipment operation, and post-production. The technician also serves as a key resource for students and faculty by offering hands-on support, training, and consultation to ensure successful project outcomes. Essential Functions: Digital Fabrication & Production • Prepare, process, and output files for large-format printing, fabric printing, and digital fabrication equipment including 3D printers, laser cutters, and vinyl cutters., • Perform post-production tasks and ensure quality control of all fabrication outputs., • Provide specialized technical oversight of 3D printing workflows, including file preparation, printing, post-processing, and troubleshooting., • Support advanced fabrication processes such as 3D scanning and asset creation., • Maintain production workflows to ensure timely and accurate completion of student and faculty projects., • Customer & Technical Support, • Provide front-line and advanced technical support to students, faculty, and staff in both in-person and remote environments., • Assist users with file setup, equipment use, and fabrication processes, ensuring alignment with lab standards and requirements., • Manage front desk operations including job intake, logging, POS transactions, and general service coordination., • Deliver consultations, orientations, and training sessions to support effective use of fabrication technologies., • Ensure a high level of customer service and user satisfaction across all interactions., • Equipment Maintenance & Lab Operations, • Perform routine maintenance, calibration, and troubleshooting of fabrication equipment, hardware, and software., • Conduct quality checks on completed jobs and maintain safe, efficient lab operations., • Assist with procurement by researching materials, supplies, software, and equipment., • Maintain a clean, organized, and safe lab environment in accordance with operational standards., • Training, Collaboration & Documentation, • Collaborate with faculty to support course-related fabrication needs and ensure equipment readiness for assignments., • Develop and deliver instructional materials and workshops (both synchronous and asynchronous)., • Train and support student employees, lab monitors, and peers on equipment usage and customer service practices., • Document procedures, workflows, and best practices to support lab operations., • Administrative & Operational Support, • Perform basic administrative duties including data entry, recordkeeping, and responding to inquiries., • Adhere to institutional policies, procedures, and safety standards., • Support additional projects, outreach, and operational needs as assigned., • The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position. Requirements: Minimum Qualifications: • Associate's degree in Industrial Design, Digital Fabrication, or a related field and 4+ years of relevant experience; or, • Bachelor's degree in a related field and 2+ years of relevant industry experience., • Experience working with digital fabrication technologies (e.g., 3D printing, laser cutting, large-format printing)., • Working knowledge of file preparation and design software used in digital production., • Preferred Qualifications:, • Bachelor's degree in a related field preferred., • 3-5 years of advanced technical experience in digital fabrication or production environments., • Experience supporting academic, lab, or maker-space environments., • Knowledge, Skills, & Abilities:, • Knowledge of digital fabrication processes, design principles, and production workflows., • Proficiency with computer systems, software applications, and fabrication equipment., • Strong troubleshooting, problem-solving, and quality control skills., • Ability to train and instruct users with varying levels of technical expertise., • Excellent communication, collaboration, and customer service skills., • Ability to manage multiple priorities in a fast-paced, service-oriented environment., • Strong attention to detail and commitment to safety and operational standards.

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  • Project Manager
    Project Manager
    hace 2 meses
    $35000–$42000 anual
    Jornada completa
    Manhattan, New York

    Sign offs and Violations Project Manager (DOB Expediter) Job Responsibilities: • Review, and organize documentation to obtain sign offs – Letter of Completions for BIS Alteration Type 2 and Type 3 applications and DOB NOW Build Alteration Applications with NYC Department of Buildings., • Track, coordinate and manage multiple active sign off projects and review for approvals and disapprovals for sign offs and Plan Exam appointments., • Close out open items, file reinstatement, PAA - Post Approval Amendments and all steps involved to obtain Letter of Completions., • Schedule and prepare for Plan Examiner Appointments with DOB, • Review DOB filings to complete all the necessary forms to obtain sign off – Letter of Completion, withdrawals, PAA – Post Approval Amendments, waivers and reinstatements., • Complete Certificate of Corrections forms accurately, prepare and attend ECB Hearings and dismiss violations issued by DOB, FDNY, HPD and other city agencies., • Track, coordinate and manage multiple ECB Hearings and active dismissal of violations projects with various city agencies., • Conduct DOB Research and coordinate with field project manager to obtain approved drawings from DOB and other city agencies, • Provide clients with weekly reports and status updates of each filing through Excel spreadsheet., • Create, communicate and execute filing/approval strategies with clients and co-workers., • Maintain a professional demeanor when interacting with design professionals and Department of Buildings personnel Experience Requirements • Preferably CLASS 2 – Code & Zoning Representative License; minimum CLASS 1 – Filing Representative., • At least 2 years of sign offs experience for Alt 2 and Alt 3 applications as Project Manager, • At least 2 years of experience for attending ECB Hearings and dismissal of violations, • Knowledge of reading and interpreting architectural and engineering drawings., • Knowledge of BIS, DOB NOW Build, and other DOB systems and enforce and use Department of Buildings filing system and procedures., • Strong technical, interpersonal, written, and oral communication skills, • Associate or bachelor’s degree (Preferred), • Two to four years of expediting experience, • Ability to prioritize and utilize time management., • Exceptional customer service disposition, • Excellent computer skills, including a high degree of proficiency in Excel and Outlook Job Type: Full-time Pay: $35,000 to $42,000 per year

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