Lead Labor Claims Technician - 21581
hace 1 día
Redlands
Job Description Lead Labor Claims Technician - TalentZok OVERVIEW Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below. Immediate opening for a Lead Labor Claims Technician in Redlands, CA who possesses: • 3+ years of hands-on automotive, quality control, product inspection, or related experience, • Strong automotive diagnostics and troubleshooting knowledge, • Experience evaluating automotive product failures, labor claims, and repair invoices, • Experience using precision measuring tools including micrometers and calipers, • Ability to lead daily workflow, train and mentor team members, and maintain strong accuracy and productivity, • Strong Microsoft Excel and Word skills FULL DESCRIPTION: We are seeking a Lead Labor Claims Technician to support automotive labor-claim evaluation, product inspection, quality tracking, and daily team workflow within a fast-paced automotive parts distribution environment. This temp-to-hire role will combine hands-on automotive knowledge with inspection, claims analysis, data review, documentation, and team leadership. The ideal candidate will understand automotive diagnostics and component failures, be comfortable using precision measuring tools, and have the ability to guide team members while ensuring labor claims are processed accurately and efficiently. The selected candidate will be responsible for: • Leading and coordinating daily workflow to ensure labor claims are processed accurately and on time, • Providing training, guidance, and day-to-day support to team members, • Monitoring team accuracy, efficiency, and adherence to established processes, • Serving as a technical resource for automotive product and labor-claim questions, • Reviewing automotive labor claims and supporting documentation, • Evaluating automotive repair invoices for accuracy and potential discrepancies, • Identifying product defects and understanding probable causes of failure, • Inspecting returned automotive components associated with labor claims, • Using micrometers, calipers, and other precision measuring tools to evaluate components, • Measuring and documenting product details related to labor claims and quality concerns, • Identifying discrepancies, defects, and potential manufacturing issues, • Collaborating with Product Management to evaluate product failures, • Supporting investigations into recurring product or manufacturing concerns, • Recording findings accurately within quality and claims documentation, • Maintaining labor-claim tracking records and internal reports, • Analyzing claim and product data to identify trends, • Supporting process-improvement and quality-improvement initiatives, • Organizing and reviewing large amounts of claims, inspection, and product data, • Receiving, sorting, and organizing incoming packages and shipments, • Handling incoming product samples and labor-claim materials from UPS, FedEx, DHL, and related carriers, • Maintaining organized product samples and claim-related documentation, • Preparing and maintaining reports using Microsoft Excel and Word, • Communicating findings and technical information clearly to internal teams, • Supporting Product Management with automotive technical information as needed, • Prioritizing multiple claims and responsibilities while meeting deadlines, • Ensuring documentation remains accurate, organized, and complete, • Performing other quality, claims, inspection, and lead-support duties as assigned The selected candidate will also possess: • 3+ years of hands-on automotive, quality control, product inspection, or related experience required, • Strong automotive knowledge required, • Automotive diagnostics experience required, • Automotive troubleshooting experience required, • Ability to identify potential automotive component failures required, • Experience reviewing automotive labor invoices required, • Ability to identify discrepancies within claims and repair documentation required, • Experience using micrometers required, • Experience using calipers required, • Strong product-inspection skills required, • Quality-control experience strongly preferred, • Ability to accurately document inspection findings required, • Strong attention to detail required, • Ability to recognize potential product and manufacturing issues required, • Microsoft Excel proficiency required, • Microsoft Word proficiency required, • Ability to organize and analyze large amounts of data required, • Strong written and verbal communication skills required, • Strong organizational skills required, • Strong time-management skills required, • Ability to prioritize multiple responsibilities and consistently meet deadlines, • Proactive problem-solving ability required, • Strong ownership and follow-through required, • Previous experience training, mentoring, or guiding team members preferred, • Leadership or workflow-coordination experience preferred, • Ability to work effectively with Product Management and other internal departments, • Ability to work onsite in Redlands, CA, • Ability to work 1st shift from 6:00 AM to 2:40 PM, • Ability to successfully complete required drug screening and background screening, • Ability to support a 720-hour temp-to-hire opportunity Physical Requirements: • Ability to sit, stand, and walk throughout the workday while performing claims review, inspection, documentation, and product-handling activities, • Ability to use hands and fingers for precision measuring tools, product inspection, computer work, data entry, and documentation, • Ability to visually inspect automotive parts, product surfaces, measurements, invoices, reports, and computer screens for extended periods, • Ability to bend, reach, stoop, and move throughout office, inspection, receiving, and warehouse areas as needed, • Ability to handle automotive components, product samples, packages, inspection equipment, and related materials as required, • Ability to receive, sort, organize, and move incoming claim-related shipments and product samples, • Ability to safely use micrometers, calipers, and related inspection tools, • Ability to work around automotive components, warehouse activity, receiving operations, and normal distribution-center conditions, • Ability to wear required PPE and follow applicable quality, warehouse, inspection, and safety procedures, • Ability to maintain accuracy, concentration, and attention to detail while managing multiple claims and inspection priorities Salary Range: $25/hour More information can be found at www.talentzok.com. \nCompany Description TalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices. TalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.