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Job Description Position Summary The Universal Banker position is responsible for demonstrating excellent customer service in accordance with the Bank's Core Values and to maintain a well-developed working knowledge of the Bank's products & services. This includes an ethical approach to uncovering client needs and recommending appropriate products, services, and solutions to meet the client's short-term and long-term financial goals. The Universal Banker will be responsible for opening accounts, handling transactions, selling/cross-selling bank products and services as well as resolving simple and complex customer service issues. Individuals must be a self-starter and goal oriented with a passion to succeed. Essential Functions • Identifies, develops, and closes sales; applies needs based selling techniques to generate product interest; actively cross-sells products/services., • Actively engage in meaningful conversation with customers in order to seek a thorough understanding of their complete financial needs. Recommend products and services to support the customer's needs, through in person efforts, referrals to other lines of business, and marketing campaign outreach., • Serves as digital expert with the ability to demonstrate above average knowledge of all digital channels in an effort to cross sell and expand existing relationships., • Drives proactive sales and service conversations through inbound and outbound interactions., • Deepens existing customer relationships through a variety of proactive sales and service initiatives which should be captured in 360 View., • Actively participates in all branch activities, including but not limited to Huddles, Retail Calls and Sales meetings., • Meet customers' needs by conducting accurate needs assessments, providing information on products and services, informing customers on how to conduct their banking business, and delivering customer service that meets established quality standards., • Process customer transactions such as deposits, withdrawals, transfers, wires and payments, accurately and efficiently, • Count, organize, and safeguard cash and other negotiable bank items., • Assist customers with inquiries and solve problems in a professional and courteous manner., • Perform daily branch operations such as proving cash draw and branch vault, scanning teller work, and filing paperwork., • Open new accounts ensuring all required documentation is obtained and is accurate., • Comply with all established policies and procedures., • Maintain technical and professional knowledge by attending educational workshops and training, reviewing bank policies and procedures, keeping informed of updates and upgrades to products and services, and staying informed of any legal, policy, and procedural changes relating to retail banking., • Comply with BSA/KYC policies and procedures to mitigate risk and reduce/eliminate fraudulent transactions, • Completes transactions accurately and ensure the safety of the bank, • Travel required for meetings, community involvement and assistance covering local branches., • High School Diploma or equivalent with at least 3-5 years of comparable Retail experience., • College degree preferred, not required., • Prior cash handling or customer service experience, • Must be extremely organized and detail, • Must work well in a fast-paced, team environment., • Excellent communication skills, both written and verbal, are, • Excellent computer skills in a Microsoft Windows environment including proficiency in Word, Excel and Outlook are required., • It is the responsibility of each bank staff member and of management to adhere to policies and procedures designed to implement compliance with the laws and regulations to which the bank is subject. Each bank staff and management member shall be accountable for understanding how compliance with laws and regulations affects the performance of their day-to-day duties, for completing compliance training as assigned and for carrying out those duties in a manner to achieve compliance with those laws and regulations. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability. This job description is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment. This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Unity Bank reserves the right to modify duties or job descriptions at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload. Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States. Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job, unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.

As a teller, you would identify opportunities to discuss financial wellness with clients, such as budgeting, saving, and planning for the future, and guide them to appropriate resources or bank services. As a Teller, you provide excellent client service in-person by welcoming both new and existing c

Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers’ currency, and assisting in certification of proof. Cross-sells bank products by answering inquiries, informing customers of new servic

The Teller performs efficient and accurate banking transactions while: Communicating clearly with clients aking clients feel appreciated Making it easy to do business with the bank Position Responsibilities: Engage the bank client by welcoming them with a warm friendly smile, pleasant demeanor, usi

Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary. The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accurac

Establish an open dialogue with customers to cross-sell Bank products and services, make referrals to appropriate parties, in order to meet their banking needs while maintaining the Bank's privacy standards. Work within the framework of the Bank's security policy and program and the Bank's loss prev

Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary. The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accurac

Establish an open dialogue with customers to cross-sell Bank products and services, make referrals to appropriate parties, in order to meet their banking needs while maintaining the Bank's privacy standards. Work within the framework of the Bank's security policy and program and the Bank's loss prev

The Bank Teller will be our clients’ first impression of the Pioneer culture and brand. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth o

The Bank Teller will be our clients' first impression of the Pioneer culture and brand. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or re

Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls. Manages day-to-day duties for

Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary. The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accurac

Establish an open dialogue with customers to cross-sell Bank products and services, make referrals to appropriate parties, in order to meet their banking needs while maintaining the Bank's privacy standards. Comply with applicable banking regulations as well as Bank policies and procedures. Work wit

Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary. The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accurac

The Teller performs efficient and accurate banking transactions while: Communicating clearly with clients aking clients feel appreciated Making it easy to do business with the bank Position Responsibilities: Engage the bank client by welcoming them with a warm friendly smile, pleasant demeanor, usi

Bank Teller Job Duties: Serves customers by completing account transactions. Complies with bank operations and security procedures by participating in all dual-control functions, mainta

Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers’ currency, and assisting in certification of proof. Maintains customer confidence and protects bank operations by keeping information c

The Teller performs efficient and accurate banking transactions while: Communicating clearly with clients aking clients feel appreciated Making it easy to do business with the bank Position Responsibilities: Engage the bank client by welcoming them with a warm friendly smile, pleasant demeanor, usi