Bank teller jobs in San Francisco, CaliforniaCreate job alerts

Job Description Bank Teller – Universal Banking Representative -Bilingual Cantonese or Mandarin - Entry Level Bank of the Orient is an independent Asian Community Bank that has proudly served the financial needs of multiple Bay Area communities for over 55 years. We are well known for our commitment to providing the highest level of personal service to our customers; we take a personal interest in our communities' unique banking needs, we are dedicated to providing integrity in banking and financial services, we provide high quality dependable service by being accessible and reliable. We are committed to excellence in everything we do. We have openings for full-time Universal Banking Representative at our Chinatown Branch in San Francisco. Primary responsibilities will be to provide basic teller services; process transactions accurately and efficiently in accordance with established policies and procedures; identify customer needs and refer financial products and services; act as the Bank’s first contact to the customer; consistently seek to meet customer service standards; and ensure regulatory requirements, such as AML and BSA are adhered to. Job Duties: • Processes a variety of bank transactions within established guidelines, and cross-sells bank products and services to customers., • Receive commercial and individual checking deposits by verifying cash endorsements and issuing receipts. Accepts checks for cashing after verifying endorsements, validity and funds., • Process savings deposits and posts accordingly on passbooks; pays savings withdrawals after verifying balance and signature., • Receive loan payments, federal tax deposits, food coupons and bank-by-mail deposits. Sell cashier's checks and money orders., • Operate teller terminals to record deposits, "CASH-INS" and "CASH-OUTS" and make inquiries on accounts., • Balance daily cash and prepares teller sheet. Maintain maximum security over all cash on hand., • Assist customers with safe deposit boxes following appropriate safety and security procedures., • Handle wire remittance transfer requests within established guidelines., • Respond to customer transactions and inquiries such as collections and exchanges. Language: • Mandarin or Cantonese (Required) Min. 6 mos cash handling experience preferred. We will provide training. Previous retail branch operations experience are a plus. We offer competitive salaries and comprehensive benefits. Branch hours: M – F; and Saturdays. No walk-ins. No phone calls. Candidate will be subject to investigation through credit checks, reference checks, background checks and fingerprinting checks performed at the time permissible under relevant law. Email resume to: Visit our website at: for additional information. Bank of the Orient is proud to be an Affirmative Action, Equal Opportunity Employer.

Job Description Amalgamated Bank seeks an Account Support Administrator provide client and administrative service and support to the Commercial Banking team. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: 1.Work closely with the Account Executive team to provide client support where required 2.Perform all new account openings and account maintenance within Commercial Banking based on client request and supporting documentation including but not limited to: Commercial, Commercial Real Estate and Nursing Homes segments 3.Review Account Opening Packages for accuracy prior to activating accounts in Horizon 4.Open and maintain all Commercial Real Estate tenant accounts 5.Assist in maintaining and monitoring Nursing Home accounts 6.Process client refunds and waivers as required 7.Process RSA token requests coordinating with Account Executive and Info Security teams 8.Setup clients in account analysis system (XAA) as prescribed by billing setup forms 9.Process monthly billing including but not limited to: running preliminary billing cycle, making adjustments as necessary and processing final billing 10.Review daily and monthly reports including, but not limited to: new accounts, account maintenance, XAA preliminary statements, XAA waivers, XAA maintenance changes, fee refunds, Nursing Home reports, RDC returns, ACH debit origination returns, Third Party Payment Processor audits 11.Maintaining basic functions in XAA i.e. making changes to billing dates, client setups, price list, etc. 12.Process credit report request as needed by underwriting and relationship team(s) 13.Run prospective borrowers through Know Your Customer (KYC) process including but not limited to OFAC, LexisNexis and various AML systems 14.Start all Commercial Real Estate loan packages by processing initial deposit, assigning mortgage number, creating digital loan file, etc. 15.Provide and perform clerical related duties in department as directed. Maintain neat and accurate file and records of department and client correspondence, statement and files; photocopy and file correspondence, documents and reports. Daily scanning of documents ensuring all is appropriately indexed and reviews. 16.Process stop payments, internal account transfers, and Online Transaction Entries (OTE) in adherence to departmental procedures 17.Research and follow up on outstanding issues, inquiries or documents on Commercial accounts to ensure timely completion and resolution 18.Order checkbooks and deposit slips for clients 19.Maintain attendance records and complete weekly timesheets 20.Prepare department invoices within Concur 21.Reconcile designated Commercial accounts on a daily, weekly and monthly basis depending on reconciliation cycle 22.Perform other administrative duties as assigned such as scheduling, meeting management, and record keeping 23.Support the retail branch by performing both teller and customer service functions according to needs (DC and SF branches only). 24.Open and close the branch in the absence of the branch officers (DC and SF branches only). 25.Perform other duties as directed. Knowledge, Skills and Experience Requirements: 1.College bachelor’s degree, preferred but not required. 2.Two to three years general office experience in a fast paced atmosphere. 3.Robust knowledge of PC, preferably Microsoft Office software package (Word, Excel, Outlook). 4.Exceptional verbal, written communication and interpersonal skills. 5.Strong attention to detail and accuracy. Our job titles may span more than one career level. The starting base salary for this role is between $25.00 – $30.00 per hour. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Description Job Summary Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimize risk to the bank. General expectations of handling new accounts responsibilities 75% of the time and teller responsibilities 25% of the time. Essential Job Functions • Perform all aspects of new account opening procedures for all bank products/services., • Answer customer inquiries, make appropriate financial solutions and recommendations and assist with problem resolution., • Perform customer service functions such as check orders, change of address, return mail processing, supersede signature cards, and other account maintenance changes., • Maintain confidentiality of customer information as well as Bank proprietary information., • Identify sales opportunities to cross-sell bank products and services to ensure customers’ financial goals are met., • Provide quality personalized customer service, maintain frequent customer contact to expand relationships and ensure customer retention., • Maintain open communication with other departments of the bank and make referrals as appropriate (e.g. Lending Officers, Relationship Managers, Branch Managers, etc.)., • Proactively support branch new business promotions., • Perform deposit, withdrawal and other teller transactions., • Reconcile and balance teller cash drawer. Secondary Job Functions • Process outgoing wires., • Essential functions of Safe Deposit box (e.g. entry, opening, maintenance)., • Assist customers with problem resolution., • Assist in ATM balancing., • Detect and report fraudulent or suspicious activities by completing BSA reporting as required, Currency Transactions Reports or Monetary Instrument Reports., • Maintain knowledge of regulatory compliance with thorough understanding of all aspects of BSA, including but not limited to AML, USA Patriot Act and Customer Identification Program., • All other duties as assigned. Qualifications/Requirements • High school diploma or equivalent., • 2-3 years of experience as a Universal Banker or equivalent. Minimum of 12 months of new accounts or relevant banking experience is preferred., • At least 2-3 years of cash handling, customer service, or sales experience., • Ability to exchange non-routine information using tact and persuasion as appropriate., • Strong verbal and written communication skills. Preferred Skills/Experience • Post-secondary certificate or degree in Accounting, Finance or Business, preferred., • Advanced knowledge of retail product philosophy, policy, procedures, documentation and systems, • Proven customer service and interpersonal skills, • Effective selling and referral skills, • Strong mathematical, problem-solving, and negotiation skills

Job DescriptionDescription: Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. JOB SUMMARY: Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products. Weekly Working Hours: 40 ESSENTIAL FUNCTIONS: Customer Service • Deliver 5 points of service to external customers. (Your Community Banker, Sundown Rule, It’s your time, 24hrs or bust, Statement of fact, Everybody makes a difference), • Adhere to QIS standards., • Promote sales of bank’s services. Meet goal of $110/FTE per month on average., • Cross sell appropriate products and services to clients and prospects., • Meet established standards for accuracy and compliance, while adhering to policies and procedures., • Un-located cash differences, operating losses, and BSA errors (see attached Teller Standards) to be within established limits., • Adhere to Control Consciousness policies and procedures., • Follow branch security procedures in opening, closing, and branch operations., • Under the direction of the CSM, provides support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault., • Exercise good judgment and common sense in protecting Bank assets while providing excellent customer service., • Responds well to constructive feedback and works to correct any noted concerns, • Complete regulatory tutorials to ensure understanding of compliance standards and expectations., • Answer regulatory questions correctly during Audit/Branch Review. PROMOTIONAL GUIDELINES: Tellers are eligible for promotion based upon the following minimum criteria: • Must be in current position for six months., • Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the “Minimum Monthly Referrals” matrix in Chapter 18 of the Operations Manual for current referral criteria., • Must not have been on counseling for same six-month period., • Performance appraisal does not contain a “below expectation” and/or “needs improvement” in any rated category., • CSM may require additional training/classes based upon specific branch need. Work Environment: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. EQUIPMENT USED TO PERFORM FUNCTIONS: 10-key machine, Mircosoft based computers, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment. DECISION MAKING: (Give examples of decisions and recommendations made by incumbent) • Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation., • Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction. SUPERVISORY RESPONSIBILITY: (List number of subordinates) Directly Supervised: -0- Supervised by Subordinates: -0- FINANCIAL IMPACT: Inaccurate transactions will impact branch’s cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank. Requirements: MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Good customer relations and basic math skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. MENTAL DEMANDS: • Accurately count and dispense funds to customer., • Recognize opportunities to cross-sell products., • Respond positively to challenging customers. Westamerica Bank's Privacy Policy may be found at:

Job Description Job Title: Customer Services Specialist Department: Consumer Banking - Oakland Branch (401 9th Street, Oakland, CA 94607) Classification: Non-exempt Reports to: Branch Manager Summary/Objective: The Banking Services Specialist provides a full range of banking services to customers with an emphasis on retail banking products. Under Branch Manager’s direction, focuses on providing service in the areas of account administration, operations, sales and service. Actively cross-sells additional business products such as loans and cash management products through referrals. Develops and maintains relationships with ICBC customers to maximize customer satisfaction and sales opportunities. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1.Knowledge of retail banking products, services, and investment industry.2.Knowledge of mortgage processing, underwriting, and closing procedures.3.Explain products and services solutions to customer with financial needs and offer appropriaterecommendations.4.Open new accounts, close accounts, complete deposit tickets, withdrawal slips and money order forms asrequested; input and verify account information in the system.5.Order checks, prepare daily wire transfer report, respond to information subpoenas and levies.6.Process checks and cash deposits, check cashing and withdrawals from account; verify customer signatureson incoming checks.7.Perform end of day proof and balance teller cash box at end of shift.8.Perform remote capture on POD items; prepare currency shipment to FBR, prepare and file CurrencyTransaction Report. Competencies: 1.In order to perform the job successfully, an individual should demonstrate the following competencies:Manage difficult customer situations; respond promptly to customer requests. 2.Maintain confidentiality.Possess basic math and accounting skills. 3.Follow instructions and pre-established guidelines. 4.Ability to apply common sense understanding when dealing with problems. 5.Bilingual-English and Mandarin is must, Cantonese is preferred 6.Customer orientation, may need to follow up customer call besides of bank office hour 7.Detailed orientation and well-organized skill 8.NMLS is must and previous mortgage loan experience is strongly preferred 9.Need to understand the local and China financial system 10.Have Real estate agent/ broker network is highly preferred Physical Demands: This is largely a sedentary role, requiring use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. Walking around the office and talking to employees and supervisors is required. Required Education and Experience: High school diploma or GED; related work experience in banking or accounting; knowledge of the Bank’s products; ability to determine customer’s needs and suggest other products to them. Language/Communication Skills: Must be able to read and comprehend simple instructions, correspondence, memos and procedures in English. Ability to effectively communicate with customers in a pleasant manner; must be outgoing and friendly. Ability to listen carefully to determine what customer may need. Ability to speak Cantonese, Mandarin and other Chinese dialects is highly desirable. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. It is understood and agreed that the employee may be required to perform additional duties as assigned by the employee’s supervisor or Manager. Risk Management Responsibilities: Owns the risks they take and are responsible and accountable for ongoing management of risks, including the identifying, measuring, monitoring, assessing (self-assessment) and reporting risk exposure proactively to senior management.

Job DescriptionWho Are We?With an “A” health rating and solid year-over-year growth, San Francisco Federal Credit Union’s (SFFedCU) membership is now over 43,000 with assets surpassing $1.3 billion and branches located in San Francisco and San Mateo County. Continuing along it highly successful growth trajectory, SFFedCU is seeking a Branch Supervisor for our Golden Gate Branch in San Francisco.The PositionThe Branch Float Assistant Manager serves as the liaison between the member and the Credit Union. He or she provides Uncommonly Good Service and deepens relationships with each and every member. The Branch Float Assistant Manager will assist in training and developing of staff, provide input for performance reviews, process and complete various reports, as well as ensure high level of quality of work by staff members. The incumbent also provides staff support for a variety of delivery channels such as back office and front-line transactions review/approval, loan processing, new accounts, member issues review and resolution.All employees of SFFedCU are proactive, results driven and fully committed to the Credit Union’s mission and vision by striving to achieve the highest standards of excellence and consistently exceeding the expectations of member, team and community experiences. They are also enthusiastic and willing ambassadors of the Credit Union through participation in Community Share projects and initiatives.ResponsibilitiesMember Focus: Experience, Products and Services • Displays high energy and engagement while enhancing member satisfaction; Consistently evaluates members’ needs and offers the appropriate products and services to enhance member relationships and foster member loyalty., • Empowers and supports staff to achieve results in a timely manner to exceed member expectations by actively collaborating in research efforts to identify causes of complex member issues, over-deliver on commitments for problem resolutions and provide necessary updates and information to members., • Partners by accurately processing, or helping staff to process, all member requests, Shared Branch transactions, teller transactions such as deposits, back-office transactions, record retention, imaging, as well as Returned Items in a timely manner, • Consistently cross-sells all other credit union products and services while displaying a comprehensive understanding of all product features/benefits, as well as exercising the ability to neutralize the competition through applying market and industry knowledge.Team Dynamics / Leadership, • Assists Branch Manager in delivering effective and constructive coaching sessions to Branch Services Staff on an as needed basis., • Exercises an excellent ability to provide support for all team members and the ability to provide prompt, effective, and prudent resolutions to internal conflicts and performance issues.; Promptly involves necessary parties in reaching these resolutions when a need for counselling arises., • Ensures that each team member reaches a high performing potential and ensures that the team as a whole is set up to succeed in achieving goals by coaching training and motivating staff to provide Uncommonly Good Banking., • Builds rapport and strong relationships with coworkers and various stakeholders within the organization, instituting flexible/open-minded communication skills.Dependability and Productivity, • Maintains exemplary attendance/punctuality records., • Leads by example in providing as needed support with opening and closing duties, taking on Vault Teller functions and efficiently working with high volumes of cash, such as processing various teller transactions, balancing cash drawer, Vault and ATM., • Displays self-motivation and commitment to self-improvement by developing strategies and new ideas to aid in business development and succeeds in engaging staff in these initiatives., • Meets all commitments by agreed upon deadlines or renegotiates deadlines in a timely manner., • Works in an engaged and energetic manner while promoting this and high level of accountability within team settings., • Consistently meets/exceeds assigned sales goals; proactively collaborates with management to seek improvement in ability to reach goals when needed., • Consistently and professionally interviews, processes and funds consumer loan requests as well as makes rational recommendations to the Consumer Lending team.Quality Assurance and Regulatory Compliance, • Pays fanatical attention to detail and accuracy, commits to excellence, establishes and fosters a culture for continuous improvement, takes ownership of quality assurance opportunities and seeks to enhance experiences by providing constructive and positive feedback to staff., • Must possess and consistently deliver strong customer service and sales skills., • Ability to be well organized, team-player, motivated and flexible with working hours., • Possess and demonstrate the ability to maintain organized and accurate records., • Display proficiency with Microsoft Office software programs., • Possess excellent oral and written communication skills., • Able to work Saturdays, holidays and overtime as needed., • Complies with appropriate legal, regulatory, internal control and quality standard requirements of the Credit Union including the Bank Secrecy Act

Job Description Department: Consumer Banking - S.F. Chinatown Branch (1001 Grant Ave, San Francisco, CA 94133) Classification: Non-exempt Reports to: Branch Manager Summary/Objective: The Banking Services Specialist provides a full range of banking services to customers with an emphasis on retail banking products. Under Branch Manager’s direction, focuses on providing service in the areas of account administration, operations, sales and service. Actively cross-sells additional business products such as loans and cash management products through referrals. Develops and maintains relationships with ICBC customers to maximize customer satisfaction and sales opportunities. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Knowledge of retail banking products, services, and investment industry., • Knowledge of mortgage processing, underwriting, and closing procedures., • Explain products and services solutions to customer with financial needs and offer appropriate recommendations., • Open new accounts, close accounts, complete deposit tickets, withdrawal slips and money order forms as requested; input and verify account information in the system., • Order checks, prepare daily wire transfer report, respond to information subpoenas and levies., • Process checks and cash deposits, check cashing and withdrawals from account; verify customer signature son incoming checks., • Perform end of day proof and balance teller cash box at end of shift.8.Perform remote capture on POD items; prepare currency shipment to FBR, prepare and file Currency Transaction Report. Competencies: In order to perform the job successfully, an individual should demonstrate the following competencies: • Manage difficult customer situations; respond promptly to customer requests., • Maintain confidentiality., • Possess basic math and accounting skills., • Follow instructions and pre-established guidelines., • Ability to apply common sense understanding when dealing with problems., • Bilingual-English and Mandarin is must, Cantonese is preferred, • Customer orientation, may need to follow up customer call besides of bank office hour, • Detailed orientation and well-organized skill, • NMLS is must and previous mortgage loan experience is strongly preferred, • Need to understand the local and China financial system, • Have Real estate agent/ broker network is highly preferred Physical Demands: This is largely a sedentary role, requiring use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. Walking around the office and talking to employees and supervisors is required. Required Education and Experience: High school diploma or GED; related work experience in banking or accounting; knowledge of the Bank’s products; ability to determine customer’s needs and suggest other products to them. Language/Communication Skills: Must be able to read and comprehend simple instructions, correspondence, memos and procedures in English. Ability to effectively communicate with customers in a pleasant manner; must be outgoing and friendly. Ability to listen carefully to determine what customer may need. Ability to speak Cantonese, Mandarin and other Chinese dialects is highly desirable. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. It is understood and agreed that the employee may be required to perform additional duties as assigned by the employee’s supervisor or Manager. Risk Management Responsibilities: Owns the risks they take and are responsible and accountable for ongoing management of risks, including the identifying, measuring, monitoring, assessing (self-assessment) and reporting risk exposure proactively to senior management.

Job Description JOB DESCRIPTION Job Title: Quality Assurance Officer Department: Operational Management – Quality Assurance Group Classification: Non-Exempt Reports to: Quality Assurance and Risk Control Manager - QARCM Summary/Objective: The Quality Assurance Officer will assist the Quality Assurance and Risk Control Manager (QARCM) to develop and carry-out the Bank’s Quality Assurance Program. The Quality Assurance Group ensures that risks associated with the front-line activities are effectively identified, measured, monitored and controlled consistent with the Bank’s established policies. The Quality Assurance Officer will assist the Quality Assurance Manager to ensure accuracy of processes/procedures and documentation. The Quality Assurance Officer will need to adhere to the plan as directed by the QARCM in order to identify operational, regulatory and compliance risks, ensuring that proper controls, procedures, and training are in place to help mitigate these risks; and help to perform regular risk assessments, particularly for new account opening compliance. The Quality Assurance Officer must maintain all QC documentation in conformance with Bank policies. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Review daily teller balancing sheets to make sure proper sign-off by staff and officers., 2. Review daily branch consolidated reports to make sure proper sign-off by staff and officers., 3. Self-audit maintenance – review branch self-audit reports to validate dual signatures and accuracy of data., 4. Account Opening Documentations – review deposit account documentation to validate compliance with regulations and bank policy. Maintain the error dashboard and ensure remediation processes for all branches. Analyze monthly and quarterly data for risk assessment purposes., 5. Review remote deposit capture transaction reports for proper sign-off., 6. Conduct user access semi-annual reviews to comply with FFEIC IT requirements., 7. Review and monitor the ICBC-USA Ticket System to ensure that system user administration is timely and accurate., 8. Ad-hoc quality assurance reviews such as for new products or existing promotional campaigns., 9. Other duties as assigned by QARCM or the Chief Operations Officer., 10. Provide on-going support, communication and training to branch staff and occasionally business units. Competencies: In order to perform the job successfully, an individual should demonstrate the following competencies: 1. Knowledge of BSA/AML regulations and bank policy and procedures., 2. Ability to work with branch or branch operations for a depository banking institution., 3. Conduct effective due diligence when monitoring documentation errors to ensure compliance, 4. Effective communication and training to business units, 5. On-going regulatory and policy education and compliance Supervisory Responsibility: Physical Demands: This is largely a sedentary role, requiring use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. Walking around the office and talking to employees and supervisors is required. Travel Requirements: Occasional commute to local branches and minimal travel to other regions of the bank. Required Education and Experience: Bachelor's degree (B. A. or B. S.) from four-year college or university. Minimum of three years of experience or equivalent combination of education and experience in any one of the following areas: • Compliance, • Operations or Quality Control and Risk, • Operational Risk Management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk) Additional Qualifications: Certified Anti-Money Specialist is a plus. Bank may reimburse new hire to take the CAMS exam after probational period is achieved. Language/Communication Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers. Fluency in Cantonese or Mandarin is a plus but not required. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. It is understood and agreed that the employee may be required to perform additional duties as assigned by the employee’s supervisor or Manager. Risk Management Responsibilities: Owns the risks they take and are responsible and accountable for ongoing management of risks, including the identifying, measuring, monitoring, assessing (self-assessment) and reporting risk exposure proactively to senior management.

Engage the bank client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with the bank. Bank Teller Openings - Looking for candidates locally. The Teller 2 creates and develops a positive relationship with

Bank Teller Job Duties: Serves customers by completing account transactions. Answers questions in person or on telephone and refers customers to other bank services as necessary. Cross-

This position, Banking Specialist I, may be called by many other names: Teller, Client Service Representative, Member Services, etc. Protecting the interests of the Bank and our clients by following all security, regulatory and audit procedures, including daily balancing of individual teller drawers

A prominent financial institution in San Francisco seeks an Operations Supervisor to oversee the teller line and assist branch management. The ideal candidate will have banking experience and be skilled in sales and customer service. Responsibilities include transaction processing, staff training, a

As California's Local Bank, Tri Counties Bank prioritizes serving clients with local bankers and local decision-making, backed by corporate philanthropy, community engagement, employee volunteerism and investments. Tellers sustain and elevate trust and satisfaction of Tri Counties Bank customers by

Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank. Teller Standards and Work Habits. Tellers are eligible for promotion based upon the following minimum criteria:.

The Teller performs efficient and accurate banking transactions while: Communicating clearly with clients aking clients feel appreciated Making it easy to do business with the bank Position Responsibilities: Engage the bank client by welcoming them with a warm friendly smile, pleasant demeanor, usi

Banking Specialist I This position, Banking Specialist I, may be called by many other names: Teller, Client Service Representative, Member Services, etc. Protecting the interests of the Bank and our clients by following all security, regulatory and audit procedures, including daily balancing of ind

Bank Teller Job Duties: Serves customers by completing account transactions. Complies with bank operations and security procedures by participating in all dual-control functions, mainta

Bank Teller Job Duties: Serves customers by completing account transactions. Complies with bank operations and security procedures by participating in all dual-control functions, maintaini

The Teller performs efficient and accurate banking transactions while: Communicating clearly with clients aking clients feel appreciated Making it easy to do business with the bank Position Responsibilities: Engage the bank client by welcoming them with a warm friendly smile, pleasant demeanor, usi

Bank Teller Job Duties: Serves customers by completing account transactions. Complies with bank operations and security procedures by participating in all dual-control functions, mainta

The Teller performs efficient and accurate banking transactions while: Communicating clearly with clients aking clients feel appreciated Making it easy to do business with the bank Position Responsibilities: Engage the bank client by welcoming them with a warm friendly smile, pleasant demeanor, usi

Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers' currency, and assisting in certification of proof. Bank Teller Job Duties:

The Teller performs efficient and accurate banking transactions while: Communicating clearly with clients aking clients feel appreciated Making it easy to do business with the bank Position Responsibilities: Engage the bank client by welcoming them with a warm friendly smile, pleasant demeanor, usi

Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers’ currency, and assisting in certification of proof. Maintains customer confidence and protects bank operations by keeping information c