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  • Head Maitre d'
    Head Maitre d'
    6 days ago
    $90000–$100000 yearly
    Full-time
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Sales Advisor
    Sales Advisor
    30 days ago
    $150000–$350000 yearly
    Full-time
    Arden Heights, Staten Island

    Sales Representative – Business Finance (Training Provided) We're growing our team and looking for motivated individuals who enjoy talking with people and want to build a career in sales. If you're coachable, competitive, and willing to learn, we'll provide the training, support, and tools to help you succeed. What We Offer • Competitive commission-based compensation, • Comprehensive training and ongoing coaching, • Full back-office support, • Opportunity to work with a network of financing partners, • Career growth opportunities within a growing company, • In-office team environment Responsibilities • Speak with business owners to understand their financing needs, • Build and manage client relationships, • Follow up with prospective clients, • Work with our team to help businesses explore financing options, • Maintain accurate records and manage your sales pipeline Qualifications • Strong communication skills, • Positive attitude and willingness to learn, • Self-motivated and dependable, • Sales or customer service experience is helpful but not required, • Comfortable working toward performance goals Compensation This is a commission-based sales position. Earnings vary based on individual performance, experience, and results. If you're looking for an opportunity to develop your sales skills in a supportive environment with room for growth, we'd love to hear from you. Apply today to learn more.

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    No experience
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