Full job description Job Summary We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and proficiency in office management. Responsibilities - Manage multi-line phone systems, directing calls appropriately and taking messages as needed. - Schedule patient appointments - Communicate effectively with physicians and medical assistants - Provide patient support by addressing inquiries and resolving issues promptly. - Assist with duties including typing, proofreading documents, and maintaining office supplies. - Maintain a clean and organized front desk area to create a welcoming environment. - Support the team with administrative tasks as needed. Qualifications - Russian Speaking is preferred. - Previous experience in a front desk or receptionist role. - Strong customer service skills with a focus on patient satisfaction. - Excellent organizational skills with the ability to manage multiple tasks efficiently. - Bilingual candidates are highly encouraged to apply for enhanced communication with diverse clientele. - Strong typing skills with attention to detail for accurate data entry and documentation. - Ability to maintain confidentiality and handle sensitive information professionally. We look forward to welcoming a dedicated Front Desk Receptionist who will contribute positively to our team and enhance the experience of our patients! Experience Approximately 2 or more years of prior related experience ,knowledge, Skills and Abilities Job Types: Full-time, Part-time Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Work Location: In person
We are seeking a reliable and customer-focused Administrative Assistant to join our team. This role combines front desk responsibilities with retail support and general office duties. The ideal candidate is organized, detail-oriented, and capable of multitasking in a fast-paced environment while delivering excellent customer service. Key Responsibilities: Welcome and assist customers in a friendly and professional manner. Provide product recommendations and service information based on customer needs. Operate the cash register accurately, process transactions, and manage cash handling. Ensure the retail space is clean, organized, and well-stocked. Maintain and organize filing systems and documentation. Answer phone calls and emails, schedule appointments, and respond to inquiries. Update and maintain customer records in the database. Manage calendars, including appointment scheduling and reminders. Draft reports, memos, letters, and other business documents using office software (e.g., Word, Excel, or Google Suite). Communicate daily updates to team members to ensure smooth operations. Support the team with additional administrative tasks and responsibilities as needed.
We are seeking a dedicated and enthusiastic Customer Support Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and handle inquiries with professionalism will be key to ensuring customer satisfaction and loyalty. Duties Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to clients. Assist customers with troubleshooting issues and resolving complaints. Maintain detailed records of customer interactions through data entry into our systems. Demonstrate excellent phone etiquette while managing multiple calls. Collaborate with team members to improve client services and enhance the overall customer experience. Stay updated on product knowledge and company policies to provide informed support. Experience Previous experience in customer service or customer support is preferred but not mandatory. Proficiency in English and Spanish is a must and required; multilingual skills are a plus. Strong communication skills, both verbal and written, are essential for effective client interaction. Familiarity with office software and computerized systems for data entry is necessary. A positive attitude and the ability to work well under pressure in a fast-paced environment. Join us as we strive to provide outstanding support to our customers while fostering a collaborative work environment. We look forward to welcoming you to our team!