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  • BDC Representative
    BDC Representative
    20 days ago
    $45000 yearly
    Full-time
    Elmhurst, Queens

    This is your chance to be part of a thriving business where your skills will be rewarded, your ambitions supported, and your potential unleashed. If you have a passion for cars, enjoy building relationships, and thrive in a competitive setting, we want to hear from you! Our car dealership, located in the heart of Queens Blvd, NY & is seeking a motivated and customer-focused BDC Representative to join our growing Business Development Center team. This role is a critical entry point in the customer journey, responsible for managing inbound and outbound customer communications, setting appointments, and supporting sales volume and service through consistent, professional follow-up. The ideal candidate is energetic, articulate, process-driven, and comfortable communicating via phone, email, text, and digital platforms while delivering a premium customer experience consistent with our brand. Responsibilities: • Handle all inbound phone calls, internet inquiries, and digital leads promptly and professionally., • Respond to internet leads through the CRM in accordance with dealership response-time standards., • Engage prospective customers via phone, email, and text to identify needs and schedule showroom and service appointments., • Maintain a positive, professional demeanor and represent the Novo Motors with confidence and integrity., • Effectively set, confirm, and reschedule sales and service appointments to support showroom traffic, sales volume and service., • Conduct outbound follow-up calls to unsold leads, orphan customers, repairs and prior inquiries per BDC processes., • Ensure all customer interactions, notes, and outcomes are accurately documented in the CRM., • Verify lead source and lead type accuracy within the CRM for reporting and performance tracking., • Meet or exceed daily and monthly outbound call, appointment, and contact goals., • Maintain consistent follow-up on all assigned leads to maximize conversion opportunities., • Work closely with the Sales Team, Sales Managers, Service Manager's to ensure smooth handoff of appointments., • Communicate appointment details clearly to the sales and service teams to ensure a seamless customer experience., • Participate in training, coaching, and process improvement initiatives to continuously improve performance Qualifications: • Prior experience in customer service, call center, BDC, or dealership environment preferred., • Strong phone presence with excellent verbal and written communication skills., • Comfortable handling high call volumes and digital communications., • Organized, detail-oriented, and able to manage multiple leads simultaneously., • Ability to work both independently and as part of a team., • Professional appearance and positive attitude., • Bilingual (English/Spanish) is a plus. Benefits: • Competitive base salary plus uncapped commission opportunities., • Comprehensive training and mentorship to help you succeed., • A supportive and energetic team atmosphere. Ability to Commute: • Elmhurst, NY 11373 (Required) Work Location: • In person Job Type: Full-time Pay: From $45,000.00 per year Experience: • Business Development Center: 1 year (Preferred), • Automotive Dealership: 1 year (Preferred) Language: • Spanish (Preferred), • English (Required) Ability to Commute: • Elmhurst, NY (Required) Work Location: In person

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  • Travel Consultant
    Travel Consultant
    21 days ago
    $40000–$46000 yearly
    Full-time
    Downtown Jersey City, Jersey City

    Travel Consultant – Entry Level Blueteam USA International Growth Inc. One Evertrust Plaza - Jersey City, - New Jersey | Full-Time | On-site About Us Blueteam USA is a New Jersey–based travel agency serving corporate and leisure clients across the United States and internationally. We are growing our team and looking for a motivated Travel Consultant who is eager to learn and build a career in the travel industry. What You'll Do • Assist clients with booking flights, hotels, car rentals, and other travel services, • Build itineraries tailored to client needs, budgets, and travel policies, • Handle changes, cancellations, and refunds in a timely and professional manner, • Respond to client inquiries by phone and email, providing excellent customer service, • Work with GDS/booking platforms (training provided), • Keep accurate records of bookings and support the team with administrative tasks What We're Looking For • High school diploma required; associate or bachelor's degree is a plus, • 0–2 years of experience; interest in travel, hospitality, or customer service, • Strong communication and organizational skills, • Attention to detail and ability to handle multiple requests at once, • Comfortable with computers and Microsoft Office, • Knowledge of a second language (e.g., Italian or Spanish) is a plus, • Fluency in Italian and English (written and spoken) is required Work Authorization Candidates must be legally authorized to work in the United States. Employment eligibility will be verified through Form I-9 upon hire. This position is not eligible for visa sponsorship. What We Offer • Salary range: $40,000,00 – $46,000.00 per year, • Paid training and growth opportunities, • Partial Health insurance / PTO / 401(k), • A dynamic, international work environment Blueteam USA International Growth Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

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  • Personal Assistant (PA)
    Personal Assistant (PA)
    1 month ago
    Full-time
    Clinton Hill, Brooklyn

    We are seeking a highly organized, dependable, and resourceful Personal Assistant to provide hands-on support with day-to-day personal, administrative, and business-related responsibilities. This position is ideal for someone who is proactive, discreet, flexible, and able to anticipate needs without requiring constant direction. The role will require on-call availability at times, so candidates should have a flexible schedule and be comfortable assisting with tasks that may arise outside of traditional business hours. RESPONSIBILITIES • Manage and organize daily schedules, appointments, meetings, and reminders, • Assist with personal and business errands, • Coordinate reservations, appointments, deliveries, and other logistics, • Make phone calls, send emails, and follow up with vendors or contacts as needed, • Assist with organizing documents, files, receipts, and important information, • Help coordinate meetings, business projects, and special requests, • Handle last-minute tasks and time-sensitive assignments, • Pick up or deliver items when necessary, • Assist with purchasing supplies and completing local errands, • Help maintain organized task lists and ensure important deadlines are met, • Assist with basic social media, marketing, flyers, menus, invitations, or promotional materials when needed, • Communicate professionally with businesses, vendors, clients, and other contacts, • Maintain confidentiality regarding all personal and business matters, • Provide general day-to-day support wherever needed IDEAL CANDIDATE The ideal candidate is: • Extremely reliable and punctual, • Organized and detail-oriented, • Able to multitask and prioritize effectively, • Comfortable working independently, • Proactive and able to identify what needs to be done, • Professional in both communication and appearance, • Discreet and trustworthy, • Comfortable handling confidential information, • Able to respond quickly when assistance is needed, • Comfortable with a flexible and occasionally changing schedule, • Tech-savvy and comfortable using email, calendars, smartphones, Google applications, and general office software STRONGLY PREFERRED / PLUSSES • Local to Brooklyn or very familiar with Brooklyn, • Valid driver's license and reliable access to a car, • Graphic design or creative design experience, • Experience using Canva, Adobe Creative Suite, Photoshop, Illustrator, or similar programs, • Social media or marketing experience, • Experience creating flyers, menus, invitations, promotional graphics, or business materials, • Previous Personal Assistant, Executive Assistant, Administrative Assistant, or hospitality experience, • Familiarity with restaurants, nightlife, events, hospitality, or small-business operations AVAILABILITY This position requires someone with flexible availability who can be on call when necessary. There may occasionally be evening, weekend, or last-minute requests depending on the needs of the schedule. This is best suited for someone who understands that personal-assistant responsibilities can vary from day to day and is comfortable working in a fast-paced, changing environment. TO APPLY Please submit your resume along with a short introduction explaining: • Your current availability, • Your experience as a Personal Assistant, Executive Assistant, or in a similar role, • Whether you are local to Brooklyn, • Whether you have a valid driver's license and reliable access to a vehicle, • Any graphic design, Canva, Adobe, marketing, or social media experience, • Why you believe you would be a strong fit for this position We are looking for someone who is dependable, resourceful, creative, professional, and ready to become a trusted right hand for both personal and business needs.

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