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  • BDC Representative
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    BDC Representative
    9 hours ago
    $45000 yearly
    Full-time
    Elmhurst, Queens

    This is your chance to be part of a thriving business where your skills will be rewarded, your ambitions supported, and your potential unleashed. If you have a passion for cars, enjoy building relationships, and thrive in a competitive setting, we want to hear from you! Our car dealership, located in the heart of Queens Blvd, NY & is seeking a motivated and customer-focused BDC Representative to join our growing Business Development Center team. This role is a critical entry point in the customer journey, responsible for managing inbound and outbound customer communications, setting appointments, and supporting sales volume and service through consistent, professional follow-up. The ideal candidate is energetic, articulate, process-driven, and comfortable communicating via phone, email, text, and digital platforms while delivering a premium customer experience consistent with our brand. Responsibilities: • Handle all inbound phone calls, internet inquiries, and digital leads promptly and professionally., • Respond to internet leads through the CRM in accordance with dealership response-time standards., • Engage prospective customers via phone, email, and text to identify needs and schedule showroom and service appointments., • Maintain a positive, professional demeanor and represent the Novo Motors with confidence and integrity., • Effectively set, confirm, and reschedule sales and service appointments to support showroom traffic, sales volume and service., • Conduct outbound follow-up calls to unsold leads, orphan customers, repairs and prior inquiries per BDC processes., • Ensure all customer interactions, notes, and outcomes are accurately documented in the CRM., • Verify lead source and lead type accuracy within the CRM for reporting and performance tracking., • Meet or exceed daily and monthly outbound call, appointment, and contact goals., • Maintain consistent follow-up on all assigned leads to maximize conversion opportunities., • Work closely with the Sales Team, Sales Managers, Service Manager's to ensure smooth handoff of appointments., • Communicate appointment details clearly to the sales and service teams to ensure a seamless customer experience., • Participate in training, coaching, and process improvement initiatives to continuously improve performance Qualifications: • Prior experience in customer service, call center, BDC, or dealership environment preferred., • Strong phone presence with excellent verbal and written communication skills., • Comfortable handling high call volumes and digital communications., • Organized, detail-oriented, and able to manage multiple leads simultaneously., • Ability to work both independently and as part of a team., • Professional appearance and positive attitude., • Bilingual (English/Spanish) is a plus. Benefits: • Competitive base salary plus uncapped commission opportunities., • Comprehensive training and mentorship to help you succeed., • A supportive and energetic team atmosphere. Ability to Commute: • Elmhurst, NY 11373 (Required) Work Location: • In person Job Type: Full-time Pay: From $45,000.00 per year Experience: • Business Development Center: 1 year (Preferred), • Automotive Dealership: 1 year (Preferred) Language: • Spanish (Preferred), • English (Required) Ability to Commute: • Elmhurst, NY (Required) Work Location: In person

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  • Auto Technician
    Auto Technician
    26 days ago
    $38.5–$50 hourly
    Part-time
    Woodmere

    Job description: Location: Woodmere, NY, 11598 Pay: Competitive per job+ tips + performance bonuses Schedule: Flexible (Client dependent) About Us We are a fast-growing mobile auto detailing company focused on high-quality work, great customer experiences, and building something long-term. We take pride in our craft and our reputation. If you enjoy working with cars, delivering top-tier results, and being part of a positive, driven team — this is for you. What You’ll Be Doing Perform interior and exterior vehicle detailing (wash, vacuum, wipe-downs, deep cleaning, high end coatings.) Maintain a clean, organized work setup and vehicle Interact professionally with customers at their homes or workplaces Follow detailing processes and quality standards Represent the company with a positive attitude and strong work ethic What We’re Looking For Detail-oriented — you notice the small stuff Prior experience in auto detailing or car washing (preferred, but willing to train the right person) Reliable and punctual — you show up on time, every time Positive attitude — shows up with a smile and takes pride in their work Comfortable working outdoors and being on your feet Valid driver’s license and reliable transportation Ability to work independently and as part of a team Why Join Us Be part of a growing company with long-term opportunity Consistent work with room to grow into higher pay and leadership roles Tips and performance-based bonuses Supportive environment — we value effort, attitude, and quality Learn valuable skills in a high-demand industry Job Types: Full-time, Part-time Work Location: In person

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