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Join Our Award-Winning Bakery Team! By the Way Bakery is a high-end specialty bakery offering exceptional gluten-free, dairy-free, and kosher pareve treats that taste as good as – if not better than – traditional baked goods. With four successful locations and partnerships with Whole Foods and other high-end retailers, we're looking for a passionate Sales Associate. We're specifically seeking candidates with retail team supervision. No restaurant experience required. As a Sales Associate, you’ll be an essential part of our team, working hands-on with customers and teammates to ensure smooth daily operations. You’ll help deliver the outstanding service and premium quality we’re known for, all while contributing to a positive and professional store environment. We're looking for enthusiastic and engaging Counter Associates to join our team at our Greenwich CT Location (19 E Putnam Ave). Key Responsibilities Customer Experience Excellence • Provide friendly, knowledgeable service that reflects our premium brand, • Support teammates in learning customer service best practices, • Answer customer questions with enthusiasm and product knowledge Daily Operations • Follow all opening and closing procedures with care, • Help maintain health, safety, and company standards, • Keep the store clean, organized, and visually appealing Team Collaboration • Work closely with your team to create a positive, supportive environment, • Take pride in your role and contribute to a strong team culture, • Set a positive example through great service and attention to detail Inventory & Merchandising • Assist with receiving and restocking products from our kitchen and distributors, • Ensure products are fresh, well-stocked, and properly rotated, • Help create attractive displays that showcase our quality and drive sales What We're Looking For Experience & Skills • Prior experience in retail or customer-facing roles, • Comfortable multitasking in a fast-paced environment, • Strong communication and customer service skills, • Able to lift up to 50 lbs and stand for extended periods, • A driver's license and a car are a plus Personal Qualities • Positive attitude and genuine care for customer satisfaction, • Team player who enjoys coaching and developing others, • Detail-oriented with high standards for cleanliness and quality, • Professional demeanor with pride in representing our brand Schedule & Commitment • Flexible position: 3- 5 shifts per week, including weekends, • This is not a seasonal position - we're seeking long-term team members (6+ months minimum) Training & Certifications • Food Allergens Course certification (completed within the first 30 days if not already obtained), • Comprehensive paid training provided on all procedures and products Availability to work weekends and holidays. Job Type: Part-time Salary: $17.00 per hour plus tips Shifts vary between morning (7 AM – 1 PM, sometimes earlier) and evening (1 PM – 7 PM). Sundays are required: 7 AM – 4 PM. Weekend availability is mandatory. Benefits: • 401(k), • Employee discount, • Flexible schedule, • Health insurance Ability to Commute: • Greenwich, CT 06830 (Required) Work Location: In-person