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Care coordinator jobs in Hoboken, New JerseyCreate job alerts

  • Abound NY
    Care Manager
    interview badgeInterviews today
    Care Manager
    1 hour ago
    $30 hourly
    Full-time
    Bedford-Stuyvesant, Brooklyn

    Job description: Position Overview: Bi-Lingual (Spanish) Care Manager Location: New York City (must reside within the 5 boroughs) Employment Type: Full-time Seeking an experienced, compassionate, detail-oriented Bilingual Case Manager to join our team. Our mission is to support individuals, and families by connecting them with the services and resources they need to thrive. Case Management: You will provide care coordination and support to individuals and families, ensuring their needs are met through individualized service plans. You will work closely with community providers, schools, and healthcare professionals to build a strong support network. Responsibilities include: • Conduct intake assessments and develop individualized care plans, • Provide ongoing case management, advocacy, and support to families, • Coordinate services across medical, behavioral, educational, and social domains, • Monitor progress and adjust care plans as needed, • Maintain accurate, timely documentation and reports, • Participate in regular supervision and team meetings Requirements: • Must be Bilingual in Spanish and English*, • Must reside within the New York City area, • Bachelor’s degree in Social Work, Psychology, Human Services, or related field (Master’s preferred but NOT required), • Minimum 2 years of experience in case management, care coordination, or related field, • Strong communication, organizational, and problem-solving skills Preferred Qualifications: • Experience working with children, youth, or families in social service, behavioral health, or healthcare settings Compensation: $30 per hour

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  • Happy Dragon Children Learning Center
    Service Coordinator
    Service Coordinator
    6 days ago
    Part-time
    Corona, Queens

    We are seeking a dedicated Service Coordinator to join our Early Intervention Program. The Service Coordinator is responsible for working directly with families of children (ages 03) who have developmental delays or disabilities. In this role, you will facilitate the coordination of evaluations, services, and resources while ensuring compliance with New York State Early Intervention Program regulations. You will be a key liaison between families, service providers, and public agencies, helping to guide each childs developmental journey with care and efficiency. This position can be in-person or hybrid. Key Responsibilities: Serve as the primary point of contact for families throughout their time in the Early Intervention Program Coordinate multidisciplinary evaluations and facilitate timely development of Individualized Family Service Plans (IFSPs) Assist families in accessing appropriate services and community supports Ensure services begin promptly and are delivered according to the IFSP Monitor service delivery, document outcomes, and update IFSPs as needed Maintain accurate and timely records in EIHub and internal systems Communicate regularly with families, service providers, and administrative staff Ensure compliance with all NYSDOH regulations and timelines Support families in transition planning as children age out of Early Intervention Required Qualifications: Bachelors degree required in a health, human services, early childhood education, or related field Experience in service coordination, early childhood education, or case management preferred Must complete the Introductory Service Coordination Training (or be willing to complete upon hire) Strong organizational, communication, and interpersonal skills Familiarity with EIHub or similar systems is a plus Bilingual candidates strongly encouraged to apply (especially Mandarin, Spanish, Cantonese, or Russian) Benefits: Health insurance (with Dental and Vision) 401(k) with employer contributions Paid time off, including vacation days and holiday pay Comprehensive training and onboarding Career development support, including tuition reimbursement and continuing education opportunities Supportive and mission-driven work environment Company Description Happy Dragon is one of New York City's most trusted providers of comprehensive child development services, with over 30 years of experience. We offer licensed childcare programs for infants, toddlers, and preschoolers, as well as Early Intervention services for children ages birth to three and CPSE services for children ages three to five. Our multidisciplinary team collaborates closely with families and communities to ensure culturally responsive care. At Happy Dragon, we empower families and support children's development to help build stronger, brighter futures.

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  • Cura Wound
    Executive Assistant
    Executive Assistant
    8 days ago
    $4000 monthly
    Part-time
    Borough Park, Brooklyn

    About CuraWound: CuraWound is a rapidly growing wound care management company focused on delivering advanced healing solutions through clinical excellence, operational precision, and compassionate care. We are seeking a proactive and highly organized Executive Assistant to support our leadership team in daily operations, communication, and coordination. Key Responsibilities: Provide high-level administrative and operational support to the CEO and executive team Manage calendars, meetings, travel logistics, and correspondence Prepare reports, presentations, and follow-ups on key business initiatives Assist with project coordination, vendor communications, and internal documentation Handle confidential information with discretion and professionalism Liaise between executives, partners, and staff to ensure smooth workflow Support hiring, onboarding, and scheduling processes as needed Requirements: 2+ years of experience as an Executive Assistant or in a similar administrative role Strong organizational, communication, and multitasking skills Proficient in Google Workspace and Microsoft Office High attention to detail and ability to work independently Professional demeanor, discretion, and strong work ethic

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  • Carnegie Hill New York (CHI New York)
    Office Manager
    Office Manager
    15 days ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    Administrative Assistant/Office manager – Carnegie Hill New York (CHNY) New York, NY Full-Time | In-Person | Monday–Friday | Trauma-Informed, Harm Reduction-Based Care 🏥 About Us Carnegie Hill New York (CHNY) is a respected outpatient treatment provider located on Manhattan’s Upper East Side. We deliver trauma-informed, harm reduction-based care for individuals living with substance use disorders through our: OTP (Opioid Treatment Program) CDOP (Chemical Dependency Outpatient Program) We support recovery from opioids, alcohol, cannabis, stimulants, and other substances. CHNY emphasizes dignity, compassion, and evidence-based care. We are currently seeking a full-time Office Manager to oversee clinic operations and lead administrative support for either the OTP or CDOP program. 📝 Job Responsibilities Oversee front office and administrative operations for either OTP or CDOP Provide reception and clerical needs, ensuring efficient scheduling and patient flow Manage patient check-in, intake, billing coordination, and insurance verification Ensure accuracy of EHR entries and documentation in accordance with CHI policy Maintain supply ordering and inventory control Serve as a key liaison between administrative, clinical, and executive teams Ensure a calm, organized, and welcoming environment for patients and staff Attend required program education/training topics Demeanor supports the principles of trauma-informed and harm reduction-based care ✅ Qualifications Bilingual (English/Spanish) – Preferred Familiarity with electronic medical records preferred. Method One / Computalogic is our EMR. (training materials will be provided) Experience in administrative coordination or office management (healthcare setting preferred) Excellent organizational, communication, and multitasking skills High school diploma or equivalent required; associate’s or bachelor’s degree preferred Dependable, detail-oriented, and team-oriented Understanding of trauma-informed and harm reduction frameworks a plus ⏰ Schedule Full-time, in-person role Monday–Friday From 8AM-2PM 📍 Location: 116 East 92nd Street, Manhattan, NY (Upper East Side) Easily accessible via the 4, 5, 6, and Q subway lines 💲 Compensation Competitive hourly wage (based on experience) No health insurance or PTO benefits offered Training provided during onboarding, including Method One / Computalogic Inclusive, mission-driven team environment 📬 How to Apply Please submit your resume and a brief cover letter via Indeed. Applications are reviewed on a rolling basis. 🤝 Join Our Team Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences.

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  • TLC
    House Person
    House Person
    16 days ago
    $17–$18 hourly
    Full-time
    Manhattan, New York

    We are seeking a dedicated and detail-oriented Hotel House person to join our team. As a key member of our hospitality staff, you will be responsible for ensuring the cleanliness and organization of our hotel's guest rooms and public areas. If you take pride in your work and have a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. Responsibilities: • Clean and maintain guest rooms, including changing linens, vacuuming, and restocking supplies., • Perform floor care duties, including sweeping, mopping, and polishing floors., • Manage and coordinate housekeeping staff to ensure efficient cleaning processes., • Ensure the cleanliness and organization of public areas, including lobbies, hallways, and restaurants., • Follow the hotel's cleaning procedures and safety protocols to ensure a safe and healthy environment for guests., • Restock and maintain the cleanliness of linen closets and supply areas., • Respond to guest requests and concerns in a timely and professional manner., • Collaborate with other hotel departments to ensure seamless service and high-quality guest experiences., • Strong background in hospitality and housekeeping management., • Proven experience in cleaning and maintaining hotel guest rooms and public areas., • Excellent knowledge of industrial cleaning procedures and practices., • Ability to work effectively in a fast-paced environment and meet tight deadlines., • Experience in custodial duties and floor care., • Excellent attention to detail and maintaining a clean and organized work environment., • Strong communication skills and ability to interact with guests and colleagues in a professional and friendly manner., • Ability to lift and move heavy cleaning equipment and supplies., • Familiarity with hotel operations and policies.

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  • La Perla Nascosta
    Receptionist
    Receptionist
    17 days ago
    $16.5–$18 hourly
    Full-time
    Manhattan, New York

    Schedule: 4:00 PM – 10:00 / 11:00 PM About Us: We’re a busy restaurant looking for a friendly, organized, and reliable Receptionist to manage front-of-house operations during our evening service. The ideal candidate is comfortable multitasking, handling guest interactions, and managing delivery orders with professionalism and care. Responsibilities: • Greet and welcome guests in a warm and professional manner, • Manage dine-in reservations and walk-ins efficiently, • Handle phone calls for takeout and delivery orders, • Manage third-party delivery platforms (Uber Eats, DoorDash, Grubhub, etc.), • Coordinate order flow between kitchen and delivery drivers, • Maintain a tidy and welcoming front desk area, • Communicate clearly with the kitchen and management about incoming orders and reservations, • Assist with end-of-shift organization and closing duties

    Immediate start!
    No experience
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  • Humancare Home Healthcare
    Homecare Staffing Coordinator (Bilingual Spanish)
    Homecare Staffing Coordinator (Bilingual Spanish)
    29 days ago
    $45000–$55000 yearly
    Full-time
    Sunset Park, Brooklyn

    Staffing Coordinator (Homecare) Humancare Home Health care is currently interviewing for an experienced Staffing Home Care Coordinator for our Brooklyn Corporate Office. As the applicant you must have coordination experience staffing adult patients with HHA's/PCA'S in a LCHSA and some common knowledge working with HHA Exchange database or similar staffing database experience. Must be bilingual in English/Spanish Some Requirements to be considered: • Must have Home Care coordinating experience (Adult Population), • Nice to have HHA Exchange experience (Can train with experience in staffing), • Familiar within some or all Caribbean Cultures, • Bilingual English/ Spanish Responsibilities: Responsible for the daily coordination of home health aide placement, confirm coverage for new cases and confirm replacements for sick/emergency calls outs/no show no calls Dashboard maintenance: monitor HHA Exchange to confirm daily missed visits and weekly pre-billing updates. Communicate all updates to the contract/insurance companies Responsible for completing Incident/updates reports Document all notes in HHA exchange Responsible for on call coverage to ensure Home Health Aide placement MUST HAVE AT LEAST 1-2 YEAR's EXPERIENCE IN A HOME CARE SETTING COMMUTE TO/ OR LIVE IN BROOKLYN, NY • DAILY CALL MAINTENANCE, • DAILY PRE-BILLING, • COMMUNICATE WITH PATIENTS ON DAILY BASIS, • COMMUNICATE WITH PCA'S/PA'S ON DAILY BASIS, • COMMUNICATE WITH MLTC'S AND CHHA'S, • STAFF OPEN CASES, • CALL PA'S/PCA'S WHEN MISSING TIME SHEETS, • MUST BE A TEAM PLAYER--- AND WILLING TO GROW WITH COMPANY Job Type: Full-time Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insurance, • Work Location: In person

    Immediate start!
    No experience
    Easy apply
  • Star A Kidz
    K-pop dance teacher ( for age 3-9)
    K-pop dance teacher ( for age 3-9)
    29 days ago
    Part-time
    Manhattan, New York

    Program: StarABrilliance AfterSchool Program About Us We’re StarABrilliance. A people-first afterschool program blending fitness, technology, arts, science, languages, and creative exploration through relatability, storytelling, and even some AI research. Our mission is to help every child (ages 3–8) shine through play, creativity, and discovery. Are you passionate about K-pop dance and love working with children? We’re looking for a high-energy, creative, and caring K-pop Dance Teacher to join our team at our children’s playhouse and enrichment center in Manhattan. About the Role: • Teach engaging K-pop-inspired dance classes for children ages 3–9., • Introduce students to basic moves, rhythm, coordination, and performance skills in a fun and age-appropriate way., • Create a positive and inclusive environment that encourages creativity, teamwork, and confidence., • Prepare simple group routines and showcases for families. Qualifications: • Strong background in K-pop dance / choreography (teaching or performance experience preferred)., • Experience working with young children in a classroom, camp, or studio setting., • Energetic, patient, and enthusiastic personality., • Ability to adapt dance activities for different age groups and skill levels., • Bilingual skills are a plus (but not required). What We Offer: • Competitive hourly rate., • Flexible schedule (weekday afternoons and weekends)., • Supportive team and creative work environment., • Opportunity to inspire the next generation of dancers while sharing your love for K-pop culture.

    Easy apply
  • Spence-Chapin Services to Families and Children
    Senior Manager, Birth Parent Services
    Senior Manager, Birth Parent Services
    30 days ago
    $75000–$80000 yearly
    Full-time
    Manhattan, New York

    The Senior Manager, Birth Parent Services will supervise birth parent social workers. Responsibilities include working with birth parents in the options counseling, permanency planning and adoption process, individual counseling, writing psychosocial histories, visiting clients in hospital and community, discharging babies from hospital, facilitating selection of and meetings with adoptive parents, assisting in placement and/or return of infants, referral to community support services. The Senior Manager will conduct outreach, education, training at hospitals and agencies that serve expectant parents. Work closely with Program Director to implement department goals. This is an in-person position with annual salary range of $75,000-$80,000 commensurate with experience. II. Key Performance Indicators · Supervise the coordinator, Birth & Expectant Parent Services and any MSW interns as directed · Provide birth parent outreach, education and training to professionals at local hospitals, clinics and social services · Provide “options counseling” to pregnant and postpartum woman considering adoption for their newborns and young children · Visit clients in the hospital and at home, as needed · Represent the agency at hospital and discharge babies from hospitals to the agency’s interim care program · Determine client’s need for services and make referrals to resources outside of the agency · Gather bio-psycho-social background information, formulate assessments and write histories · Write case notes in client database and maintain up-to-date case records · Educate clients on best practices in adoption. Guide clients in planning, including making hospital plans, matching with adoptive families, reviewing legal documents and securing an optimal post surrender contact plan · Provide therapeutic counseling to individuals and families · Participate in placement and return of infants · Provide short term supportive and bereavement counseling to clients who have placed a child · Participate in answering birth parent inquiry calls to agency’s 24-hour, toll free birth parent telephone line · Actively participate in weekly supervision with direct Supervisor · Perform any other department or agency-related duties or special projects as directed by supervisor III. Education & Experience • MSW from an accredited school of social work, • A minimum of two years MSW experience, • NYS license to practice social work, • Must have a valid driver’s license and clean driving record, • Experience in adoption and/or pregnancy counselling preferred; must have at least one-year counselling V. Key Competencies · Strong organizational skills, and ability to meet tight deadlines · Ability to multitask; strong execution skills; thorough follow through, and attention to detail · Excellent oral and written communication and presentation skills · Ability to work in a collaborative environment with various departments, which supports both individual and cooperative work · Ability to work independently at satellite office locations

    Immediate start!
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  • Humancare Home Healthcare
    Intake Specialist
    Intake Specialist
    30 days ago
    $45000–$55000 yearly
    Full-time
    Sunset Park, Brooklyn

    Humancare Home Healthcare is currently seeking a highly energetic, organized and experience Intake Specialist to join our growing team? this position requires the applicant to be bilingual in both Spanish and English languages to be considered Employment Type: Full-Time Intake Coordinators are responsible for helping patients through the MLTC enrollment process so they can receive home care services. Coordinators reach out to each patient and help them navigate through the MLTC enrollment process. In this important position, Intake Coordinators accept the great responsibility of being point person for the patient and family throughout the entire process and work to get them through the process as seamlessly and efficiently as possible with a focus on ensuring all patients have the utmost caring and professional experience with Infinite Home Care. This is an excellent opportunity with tremendous potential for growth. REQUIREMENTS INCLUDE: Fluent Bilingual Spanish and English Full knowledge of the enrollment process and requirements for MLTC’s, CHHA’s and HMO`s Strong communication skills, organization skills, time management and work ethic Tech savvy Attention to detail Compassionate, enjoys helping people Phone sales acumen Work well under pressure JOB RESPONSIBILITIES INCLUDE: Data Entry, documentation Consistent daily outreach to patients Send referral to MLTC for potential enrollment or Medicaid assistance Scheduling Assessments for patients Send referral to appropriate CHHA for skilled services Determine what services were approved by insurance Consistent follow up and reminders to all parties

    Immediate start!
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  • Bowery Residents' Committee
    Community Technician
    Community Technician
    1 month ago
    $18.74 hourly
    Full-time
    Manhattan, New York

    Job Description DUTIES/RESPONSIBILITIES: You will assist in monitoring this residential program for individuals experiencing homelessness, with a focus on maintaining a safe environment. Be part of a team with a commitment to engaging individuals in an approachable and empathetic manner while performing rounds and addressing the varied needs of individuals experiencing homelessness. You will manage conflict or challenging behaviors with self-awareness, emphasizing safety and building trust while understanding each person's unique experience. You will also be responsible for screening residents and visitors at front door, create written documentation, including logbook entries, incident reports and progress notes. Manage inventory for supplies, maintain fire safety drills and logs, and provide emergency first aid/CPR assistance/NARCAN when needed. Assist with inspections and audits. Escort clients and serve meals as needed. Help maintain an orderly and clean facility. Related duties as assigned. This position is subject to mandatory overtime. HOURS: Full-time 37.5 hours per week Morning/Evening and Overnight. QUALIFICATIONS: High School diploma or GED required CPR Certification or the ability to obtain certification required. NYC Fire Safety Guard Certification or the ability to obtain certification required. NYC Fire Safety Coordinator Certification preferred; employees must be willing to attempt to acquire certification. Security guard license preferred; employees must be willing to attempt to acquire license. Food Handler Certificate preferred; employees must be willing to attempt to acquire certification. TB clearance when required. Experience working with individuals experiencing homelessness preferred; effectively communicate with others both in writing and orally; ability to maintain professional boundaries; basic computer literacy required. Bilingual abilities a plus. • Vaccination preferred but not required MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. Tuition assistance and many training opportunities for career development. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

    No experience
    Easy apply
  • Personal Residence
    Personal Assistant Plus
    Personal Assistant Plus
    1 month ago
    $25–$35 hourly
    Part-time
    Manhattan, New York

    Basically I am looking to replace my personal assistant at home. The best way to say what I am looking for is to describe his functions. I am realistic and not sure if one person can do all he does. But the more one can do when it comes to his work the better. Preference for well educated especially graduate students and those in the arts. My current PA is a skilled housekeeper; runs errands as needed; organizes my life from packing/unpacking for trips; manages the laundry; coordinates my clothes; handles administrative tasks; orders and sorts groceries, works with the building staff with apartment related issues, posts packages and letters; organizes my apartment and has coordinated and executed two moves. He also cared for my late dog including being available fairly consistently for overnights and weekends. He coordinated the daily dog walkers as well. In short he did more than a little bit of everything to make my life manageable.

    No experience
    Easy apply
  • Heaven on 7
    Deli Cashier/Barista
    Deli Cashier/Barista
    2 months ago
    $16–$16.5 hourly
    Full-time
    Manhattan, New York

    We are seeking a reliable and customer-focused Deli Cashier to join our team. The ideal candidate will be proficient in handling the point-of-sale (POS) system, preparing beverages such as coffees, juices, and smoothies, and assembling Acai bowls. This role also includes packaging online delivery orders and ensuring all kitchen orders are tracked and fulfilled accurately. Strong communication skills, both with customers and team members, are essential for this position. Key Responsibilities: Prepare and serve coffee, juices, smoothies, and Acai bowls with precision and attention to detail. Operate the POS system efficiently, processing transactions and managing customer orders. Communicate effectively with customers to ensure a positive experience and provide information about menu items. Work collaboratively with kitchen staff to keep track of and coordinate incoming and outgoing orders. Package online delivery orders with care and accuracy, ensuring all items are prepared and packaged according to specifications. Maintain a clean and organized work area, adhering to safety and sanitation standards. Assist in restocking supplies and ingredients as needed. Handle customer inquiries, resolve any concerns, and ensure customer satisfaction. Monitor and manage the flow of orders from the kitchen to ensure timely fulfillment. Requirements: Proven experience as a cashier or in a customer-facing role, preferably in a deli or food service environment. Strong knowledge of operating POS systems and handling cash transactions. Ability to prepare and serve coffee, juices, smoothies, and Acai bowls. Excellent communication skills and a friendly, approachable demeanor. Strong attention to detail and the ability to multitask in a fast-paced environment. Ability to work well both independently and as part of a team. Availability to work flexible hours, including weekends and holidays. If you're passionate about providing great customer service, are enthusiastic about food and beverages, and enjoy working in a dynamic environment, we encourage you to apply for this position!

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  • Tolentine Zeiser Community Life
    Social Worker Superisor (LCSW)
    Social Worker Superisor (LCSW)
    2 months ago
    $88000–$90000 yearly
    Full-time
    Highbridge, The Bronx

    Position Vacancy: Social Worker Supervisor (LCSW) Only apply if you meet the qualifications-Education: LCSW with experience. Experience: Relevant experience of three to five years or more Job Description: Coordinate the program scope of services required by DHS. Manage and monitor all aspects of program based on DHS contractual requirements. Execute the implementation of required delivery of services to our clients residing in the shelter including psychosocial assessment and other related assessments and inventories. Facilitates and coordinates all ACS, court orders, and mental health items that arise. Coordinates and supervise the work of the Social Service team to ensure effective service delivery to clients. Schedule Inter-disciplinary team meetings at the site to optimize staff availability to clients and staff access to on-site services. Assists with the Housing Specialists in facilitating the clients with permanent housing and Case Managers with their assignments. Reviews individual case files and social service plans on a monthly basis for quality assurance and efficacy Conducts Resident meetings, when applicable, to keep residents abreast of developments. Ensures readiness for audits by DHS, OTDA and other Governmental agencies. Conducts monthly social service staff meetings. Submits reports on a timely basis to all required parties. Attends all required trainings and meetings. Performs any other duties, as required by supervisor. Qualifications: Commitment to working with pregnant women and moms with newborns experiencing homelessness Education: LCSW with experience. Experience: Relevant experience of three to five years or more with disenfranchised populations; supervisory experience preferred. Skills: Computer literacy; familiarity with CARES is preferred. Fluency in Spanish is desired. Salary Range: $88-$90,000

    No experience
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  • West Village Flowers of New York, LLC
    Florist
    Florist
    2 months ago
    $16–$20 hourly
    Part-time
    Manhattan, New York

    Position Summary: We are seeking a friendly, detail-oriented individual to join our team as a Florist/Front Desk Associate. This dual role combines creative floral design with excellent customer service and administrative support. You will assist in daily floral operations, greet customers, answer inquiries, and ensure smooth front desk operations. Key Responsibilities: Floral Design & Shop Duties: Create, arrange, and maintain floral designs according to shop standards and customer requests. Care for flowers and plants (watering, trimming, conditioning, and monitoring inventory). Assist with unpacking, processing, and stocking floral shipments and supplies. Prepare arrangements for walk-in orders, deliveries, events, and special occasions. Keep the floral workspace clean, organized, and presentable. Front Desk & Customer Service: Greet and assist customers in person, over the phone, and via email. Provide product knowledge, help customers select flowers, and take custom orders. Process transactions (cash, credit card, POS system) accurately. Schedule and coordinate deliveries; communicate with drivers and customers. Answer general inquiries and resolve customer concerns in a professional manner. Administrative & Support: Maintain records of orders, invoices, and payments. Manage front desk organization, including phones, emails, and appointments. Assist with marketing efforts (social media updates, promotions, window displays). Support the team with other shop tasks as needed. Qualifications: Previous experience in floral design or customer service preferred (training available). Strong communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Basic computer and POS system knowledge. Attention to detail with a creative eye for design. Flexible schedule, including weekends and holidays as needed. Ability to lift up to 25 lbs and stand for extended periods. Work Environment: Creative and customer-focused setting. Hands-on role with a mix of design, customer service, and administrative duties. Collaborative team environment with opportunities to learn and grow.

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