Helping Women Help Themselves since 1990 Position Vacancy: Social Worker Supervisor (LCSW) Job Description: Coordinate the program scope of services required by DHS. Manage and monitor all aspects of program based on DHS contractual requirements. Execute the implementation of required delivery of services to our clients residing in the shelter including psychosocial assessment and other related assessments and inventories. Facilitates and coordinates all ACS, court orders, and mental health items that arise. Coordinates and supervise the work of the Social Service team to ensure effective service delivery to clients. Schedule Inter-disciplinary team meetings at the site to optimize staff availability to clients and staff access to on-site services. Assists with the Housing Specialists in facilitating the clients with permanent housing and Case Managers with their assignments. Reviews individual case files and social service plans on a monthly basis for quality assurance and efficacy Conducts Resident meetings, when applicable, to keep residents abreast of developments. Ensures readiness for audits by DHS, OTDA and other Governmental agencies. Conducts monthly social service staff meetings. Submits reports on a timely basis to all required parties. Attends all required trainings and meetings. Performs any other duties, as required by supervisor. Qualifications: Commitment to working with pregnant women and moms with newborns experiencing homelessness Education: LCSW with experience. Experience: Relevant experience of three to five years or more with disenfranchised populations; supervisory experience preferred. Skills: Computer literacy; familiarity with CARES is preferred. Fluency in Spanish is desired. Salary Range: $88-$90,000
We are having a Open House Wednesday 09/03/25. Bring Contact Info for 2 REFERENCES Become part of Heart to Heart Home Care's extraordinary team of caring professionals. H2H is seeking an energized, professional individual with great customer skills and attitude. We're looking for friendly, outgoing, and responsible individuals that demonstrate exceptional customer service skills. Positions Available: Coordinators (Spanish & Weekends Required) - Regular and Late Shift Quality Control Coordinators Responsibilities: Match, assign and schedule caregivers based on availability and skill level. Trouble shooting & educating staff on how to use our call in & out system. Excellent customer services skills (written and verbal). Ability and willingness to accept calls at any time. Ability and willingness to accept telephone a high volume of calls. Perform a variety of clerical and data entry tasks and all other duties as assigned. Requirements: Must be fluent in conversation Spanish. Must be available weekends to be in office. Knowledgeable in Word, Excel, and HHA Exchange a PLUS. Remain composed, professional, and maintain a positive attitude. Provide excellent customer service by answering and routing phone calls. Maintains a professional attitude and appearance. Great personality, positive attitude and highly responsible.
The Program Director is responsible for overseeing the daily operations of the program, ensuring quality service delivery, and supervising staff in collaboration with the Clinical Director. This role focuses on maintaining compliance with program policies, implementing best practices, and enhancing client care. Program director is responsible for the overall management and administrative operations of an OASAS Part 822 treatment program. The Program Director must have supervisory experience. Responsibilities: Work under the Clinical Director to implement program policies, procedures, and protocols. Provide direct supervision to Case Managers, Client Care Coordinators, and other program staff, ensuring effective service delivery. Oversee the substance use treatment and recovery support services, ensuring alignment with Evidence-Based Practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC). Ensure all client services comply with regulatory requirements and organizational standards. Monitor and support staff in case management, crisis intervention, and discharge planning. Develop and implement strategies to enhance service quality, client engagement, and program outcomes. Review and ensure accurate documentation of client records, treatment plans, and progress notes. Collaborate with community agencies, healthcare providers, and referral sources to ensure seamless client care. Monitor program outcomes, prepare reports, and provide data analysis to measure effectiveness. Assist in incident management and crisis response, ensuring staff adhere to safety protocols. Participate in audits, compliance reviews, and quality improvement initiatives. Interview, hire, train, appraise, evaluate, discipline/terminate subordinate staff. Oversee monthly reporting, including to OASAS, executive management, STARS, legal references, and more. Manage comprehensive training needs of clinical and administrative staff. Build relationships with outside entities to increase referrals. Implement strategic plan for program growth. Ensure that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including confidentiality and HIPAA privacy/security regulations. Lead weekly interdisciplinary team meetings/case conferences/QI. Perform other duties as assigned. Qualifications: Minimum of three (3) years of supervisory experience in a behavioral health, substance use, or social services setting. Experience in substance use treatment, mental health services, and supportive housing programs. Knowledge of clinical case management, discharge planning, and crisis intervention techniques. Strong leadership, communication, and organizational skills. Ability to train and mentor staff in Evidence-Based Practices (EBP). Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Currently hold a LMHC license in good standing. Bilingual (English/Spanish) preferred. Core Competencies: Leadership & Supervision: Guide and support a multi-disciplinary team to ensure high-quality service delivery. Program Development: Implement strategies that enhance program effectiveness and client outcomes. Compliance & Accountability: Maintain adherence to regulatory standards and internal policies. Communication & Collaboration: Engage with internal and external stakeholders to foster a strong support network. Problem-Solving & Adaptability: Address client needs and staff challenges proactively and efficiently. This position is a critical leadership role, requiring a strong clinical background, supervisory skills, and commitment to high-quality care. Job Types: Full-time, Part-time Pay: $65,000.00 - $75,000.00 per year Benefits: Paid time off Parental leave People with a criminal record are encouraged to apply Work Location: In person
Job Summary: The Registered Nurse (RN) provides direct and individualized nursing care to patients based on the nursing process. The RN assesses, plans, implements, and evaluates patient care and coordinates with the healthcare team to ensure high-quality patient outcomes. Key Responsibilities: Assess patient conditions and needs through physical exams, medical history review, and diagnostic results. Develop and implement patient care plans in collaboration with the healthcare team. Administer medications and treatments as prescribed. Monitor patient progress and response to treatments; document and report findings. Provide emotional support and education to patients and their families. Maintain accurate and timely documentation in patient records. Adhere to infection control, safety, and quality standards. Collaborate with physicians, case managers, therapists, and other healthcare professionals. Supervise and delegate tasks to Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs), and other healthcare staff as appropriate. Participate in staff meetings, training, and continuing education. Qualifications: Education: Associate or Bachelor of Science in Nursing (ASN or BSN) from an accredited program. Licensure: Current RN license in the state of practice. Certifications: Basic Life Support (BLS); Advanced Cardiac Life Support (ACLS) preferred or required depending on department. Experience: [Insert years] of clinical experience preferred; new graduates may be considered. Skills and Competencies: Strong clinical judgment and critical thinking skills Effective communication and interpersonal skills Ability to work independently and as part of a multidisciplinary team Proficient in electronic health records (EHR) systems Time management and organizational skills Work Environment: May require standing for long periods, lifting patients, and exposure to infectious diseases. Rotating shifts, weekends, holidays, and on-call may be required depending on the role.