Licensed Customer Service Representative
17 days ago
Babylon
Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Paid time off, • Parental leave, • Signing bonus, • Training & development Customer Service Representative / Sales Team MemberThe Vackner Allstate Agency Licensed in NY, NJ & CT Bilingual candidates strongly encouraged to apply. MUST have Previous Insurance Experience! The Vackner Allstate Agency is a growing, award-winning agency proudly serving clients in New York, New Jersey, and Connecticut. We are looking for a driven and dependable Customer Service Representative / Sales Team Member to join our fast-paced, team-oriented office. No insurance experience? No problem. We will train the right person and assist with licensing. This is not just a job. It is a career opportunity with growth potential. You will play a key role in helping families protect what matters most while delivering exceptional service and meeting performance goals. If you are motivated, coachable, and thrive in a structured, goal-driven environment, we want to meet you. What Youll Do Engage with customers through inbound and outbound calls Identify client needs and recommend appropriate coverage solutions Provide professional and timely customer support Conduct policy reviews and cross-sell opportunities Follow up on leads and meet monthly sales goals Accurately document all interactions in our eAgent system Maintain compliance with carrier and agency guidelines Work collaboratively with a high-performing team What Were Looking For Positive and professional demeanor Strong communication skills Ability to multitask in a fast-paced office Strong work ethic and accountability Sales or customer service experience is a plus Insurance license is a plus (we will assist in obtaining NY licensing if needed) Bilingual is a plus We value discipline, integrity, and a commitment to doing things the right way. Compensation & Benefits Competitive base salary Monthly and annual bonus opportunities Commission program Paid time off Ongoing training and professional development Career growth opportunities Join a team that is serious about growth, service excellence, and building long-term careers.